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The North America Field Marketing Manager acts as the primary marketing partner to the regional sales team, aligning marketing programs with sales goals to build pipeline, accelerate deals, and drive revenue. They understand regional sales plans, prioritize programs to meet pipeline targets and late-stage deal acceleration, and use data to measure impact and influence sales outcomes. The role covers planning and execution of integrated, multi-channel demand generation campaigns (events, organic and paid media, ABM, email, digital), coordinating with teams and suppliers and ensuring consistent messaging and regional events. It also includes localization and partner marketing, implementing local SEO, managing regional website updates, serving as the main marketing contact for partners, and developing joint GTM plans and content with partners. Finally, the role emphasizes measurement and enablement, reporting on impact, supporting regional business and sales development, and contributing to continuous improvement across Adaptavist and the Group.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Since 2007 it started as a time-tracking tool and has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The SRE role sits in the European SRE team supporting several Tempo products within the Global SRE team, focusing on designing, implementing, and maintaining stable, available, cost-efficient, scalable infrastructure, CI/CD pipelines, and on-call support on AWS and Kubernetes. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus-style monitoring, cloud deployment experience, AWS proficiency, software design patterns, and programming language skills, plus the ability to learn quickly and collaborate; nice-to-have items include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment with comprehensive benefits, professional development opportunities, diverse and inclusive teams, and the chance to shape enterprise productivity software.

- Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity. - Atlassian is seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA. - The Central AI organization builds the underlying infrastructure, data pipelines, frameworks, and models to accelerate AI feature development and support AI initiatives across the company as part of the Atlassian Intelligence program. - Central AI is responsible for developing core shared AI experiences such as search, knowledge discovery, and conversation, while providing a unified foundation to prevent silos among federated product teams. - The role involves designing system and model architectures, conducting experiments and evaluations, guiding junior ML engineers, and collaborating with product, engineering, and analytics teams to integrate AI into Atlassian products.

Atlassian offers flexible work options and can hire globally where it has a legal entity. They are seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA. Central AI builds the underlying infrastructure, data pipelines, frameworks, and models to accelerate AI feature development and is part of the Atlassian Intelligence program to drive AI innovation across products with a unified foundation. While most AI initiatives will be developed by federated product teams, Central AI remains pivotal for providing shared infrastructure and core AI experiences like search, knowledge discovery, and conversation. The Senior ML Engineer will design and implement cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design system and model architectures, conduct experiments and evaluations, and mentor junior ML engineers to realize AI's transformative potential across Atlassian offerings.

Atlassian offers flexible work options—office, home, or a combination—and conducts interviews and onboarding virtually as part of its distributed-first approach. Although remote, the role requires regular travel to partner sites, and candidates must be comfortable with frequent in-person engagement to build relationships. The Strategic Partner Sales Manager for Benelux & Nordics will accelerate Atlassian’s growth in the region by building and managing a high-performing, partner-led sales pipeline and securing strategic deals. You will join a newly formed Partner Sales Team across EMEA and APAC, report to the Head of International Partner Sales, and help shape our culture while driving the global partner ecosystem and ensuring every voice is valued. Key responsibilities include acting as a trusted advisor to Account Executives and strategic sales teams, driving regional growth, fostering strong partner and customer relationships, and shaping go-to-market strategies through deep market insights to deliver exceptional value.

Atlassian supports flexible work arrangements and hires globally where it has legal entities, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Partner Manager, Benelux will expand Atlassian’s business by recruiting, developing, and managing a portfolio of strategic partners to grow market share in the Benelux region. You will join an EMEA-based Partner Management team and lead advanced partnership enablement, owning complex partner portfolios and collaborating with internal teams and senior stakeholders to co-develop go-to-market strategies. Responsibilities include managing and growing strategic relationships, overseeing pipeline management and MDF allocation, and driving regional initiatives with local Atlassian subsidiaries and key GSI/SI partners while acting as an escalation point. The role also focuses on transforming partners from license-based to services-led models, delivering executive-level guidance, strategic insights, and compelling presentations throughout the sales cycle.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where the company has a legal entity to support personal priorities. - The Renewals team aims to maximize revenue retention, strategic migration, and expansion for mid-market accounts while delivering a seamless customer experience to sustain loyalty. - A Customer Retention Manager bridges sales and customer success, nurtures renewal relationships, uncovers cross-sell and up-sell opportunities, and leads renewals across products and regional partner channels. - The role involves increasing awareness of Atlassian’s product portfolio, understanding customer goals, and communicating product updates to customers and solution partners to mitigate churn. - Ideal candidates have 3+ years in account management, software renewals, or related fields, can build trust remotely across diverse cultures, and Nordic market experience is preferred.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Renewals team aims to maximize revenue retention, support migrations and expansions, and deliver a seamless customer experience to maintain health and loyalty in mid-market accounts. The role centers on nurturing customer relationships throughout the renewal lifecycle, leading renewals across multiple products, and identifying cross-sell and up-sell opportunities with direct customers and solution partners. Responsibilities include collaborating with sales, customer success, and channel partners on strategic account planning, verifying pricing and license expirations, and maintaining a healthy pipeline with accurate data and updates on product changes. Ideal candidates have 3+ years of experience in account management or renewals, can build trust over phone/video across cultures, and Nordic market experience is preferred.

At Atlassian, you can work where you want—office, home, or a mix—and the company hires in any country where it has a legal entity. The Renewals team seeks to maximize revenue retention, strategic migration, and expansion while delivering a seamless customer experience to keep customers healthy and loyal. A Customer Retention Manager helps bridge sales and customer success, collaborates with account teams and partners on strategic planning, confirms pricing and license expiration dates, and nurtures relationships through the renewal lifecycle. Responsibilities include leading renewals across multiple products and regional partners, increasing awareness of Atlassian's portfolio to uncover cross-sell opportunities, and maintaining a healthy sales pipeline by logging activities and customer data. The ideal candidate has 3+ years in account management or software renewals, can build trust across diverse cultures via phone and video, and Nordic market experience is preferred.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The role, Partner Manager for the Nordics, aims to extend Atlassian's business by recruiting and developing named managed Partners to accelerate growth in the Nordics. You will join a passionate, inclusive EMEA-based Partner Management team that collaborates across regions to shape the Nordic tech ecosystem and make a tangible impact. Responsibilities include developing strategic partnerships, co-developing go-to-market strategies, supporting partners in transitioning to services-led models, managing pipelines and MDF, and effectively communicating Atlassian's value. You will build strong partner relationships, drive pipeline growth through campaigns and co-selling, identify and enable new partners, collaborate cross-functionally to ensure partner and regional success, and manage MDF to support growth objectives.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being distributed-first. The role is Partner Manager for the Nordics, charged with extending Atlassian’s business by recruiting and developing a portfolio of named managed Partners to accelerate growth in the region. You’ll join an EMEA-based Partner Management team that values collaboration, diverse perspectives, and regional expertise, helping shape the Nordic tech ecosystem. Responsibilities include developing strategic partnerships, co-developing go-to-market strategies, supporting partners’ transition to services-led models, managing pipelines and MDF, and communicating Atlassian’s value. You will build strong partner relationships, drive pipeline growth through campaigns and co-selling, recruit and enable new partners, collaborate cross-functionally for regional success, and allocate MDF to support growth objectives.

Atlassians can choose where to work—office, home, or a combination—giving them more control over family, personal goals, and other priorities. They can hire people in any country where there is a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. They are looking for a Technical Support Engineer to join the team with the goal of making their customers awesome, specifically to support customers in Japan. The role involves providing a consistent quality experience, bringing new and improved support methodologies, and building a wide and loyal customer base for Atlassian products and brand. You will perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products, and onboarding training will make you a specialist in one or more of their products, system technologies, and network technologies.

- Atlassians can choose where they work—office, home, or a hybrid setup—to better support family, personal goals, and other priorities. - Atlassian hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. - They are looking for a Technical Support Engineer to join a growing team focused on improving support capabilities for customers in Japan. - The role involves delivering consistent quality experiences, introducing new support methodologies, and building a wide and loyal Atlassian customer base. - Onboarding training will help you become a specialist in one or more products, system technologies, and network technologies, while performing triage, root-cause analysis, debugging, and problem solving across Atlassian products.

At Atlassian, people can work in an office, from home, or in a hybrid setup, with global hiring in any country where the company has a legal entity. The role's responsibilities include delivering a world-class customer support experience via chat, email, and phone; owning and troubleshooting customer technical issues; escalating according to SOPs; creating knowledge base articles; and participating in technical communications while focusing on a technical specialization and training. Core competencies include customer orientation, effective communication, adaptability, teamwork, collaboration, and a strong learning aptitude. Qualifications cover 3–5 years in technical support or related SaaS environments, experience supporting customers across multiple channels in high-volume settings, and must-have technical skills in SQL, log searching/analysis, APIs/REST, browser developer tools, HAR files, Splunk, and basic network concepts (DNS, DHCP, SSL, proxies, firewalls) plus basic troubleshooting commands. Nice-to-have skills include OAuth/SSO/SAML, Linux, mail protocols (SMTP/POP/IMAP), cloud/AWS familiarity, and the ability to analyze and troubleshoot Java-based applications and stack traces.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires people in any country where it has a legal entity, giving employees control over family and personal priorities. The role focuses on delivering world-class customer support via chat, email, and phone, owning and troubleshooting technical issues, escalating per standard operating procedures, creating knowledge base articles, and sharing learnings across teams. Additional duties include participating in technical communications within the Technical Support team, focusing on a technical specialization, and attending technical training. Competencies required are customer orientation, effective communication, adaptability, teamwork, and learning aptitude. Qualifications include 3-5 years in technical support/Software services/system administration for large end-user communities (SaaS preferred), multi-channel support experience in high-volume environments, and must-have skills such as SQL querying, log analysis, APIs/REST, browser dev tools, Splunk, front-end troubleshooting, and basic network concepts; nice-to-haves include OAuth/SSO/SAML, Linux, mail protocols, cloud technologies (AWS), and Java-based app troubleshooting.

- Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The Mid-Market Manager India oversees a team of mid-market account executives in India, developing and implementing strategies for mid-market customers and nurturing key accounts, with options to work remotely or from the Bengaluru office. - Responsibilities include leading the team, developing strategic plans to grow the Asia-focused mid-market segment, elevating the Atlassian brand through executive engagement and events, mentoring staff, setting performance goals, recruiting and onboarding, and collaborating with internal teams and partners while providing regular updates. - The role requires staying informed about industry trends, managing key client relationships, participating in high-level negotiations, and analyzing data to identify growth opportunities. - Candidates should have sales experience as both an individual contributor and a manager in India, cross-country sales strategy experience, APAC cultural understanding, knowledge of Atlassian solutions in India considering regulatory factors, a proven track record of meeting targets, and proficiency with CRM, pipeline management, and analytics tools, with a passion for coaching and innovating in a fast-paced, international environment.

Atlassian supports flexible work options—office, home, or a mix—along with virtual interviews and onboarding as part of its distributed-first approach. The Mid-Market Manager India role leads a team focused on acquiring and managing mid-sized customers in India, developing tailored strategies, nurturing key accounts, and can be based remotely or in the Bengaluru office. Responsibilities include leading the mid-market sales team, creating strategic plans to penetrate and expand the Asia-focused mid-market, elevating the Atlassian brand through executive engagement and events, mentoring the team, setting performance goals, recruiting, and collaborating with internal and partner teams to streamline sales and report to senior management. The candidate should have experience in sales as both an individual contributor and a manager in India, with a proven track record of hitting targets and pipeline goals, plus experience building multi-country sales strategies and understanding APAC cultural nuances and Atlassian’s India-specific regulatory and data considerations. They should be proficient with CRM, pipeline management, and analytics tools, motivated to coach selling professionals, eager to challenge traditional sales models, and comfortable in a fast-paced international environment while sharing learnings with the team.

Atlassian lets employees work where they choose—office, home, or a hybrid—and hires globally for virtual interviews and onboarding as part of a distributed-first approach. The company unleashes the potential of every team with agile & DevOps, IT service management, and work management software that helps teams organize, discuss, and complete shared work (Jira Software, Confluence, Jira Service Management). Its solutions are used by the majority of the Fortune 500 and more than 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers and serves as a strong advocate by providing valuable feedback to product and engineering to improve the customer experience. All of this is done in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian values as the compass for evolving its sales model.

Atlassian supports flexible work options—office, home, or a combination—hiring globally with virtual interviews and onboarding as part of a distributed-first approach. The company strives to unleash the potential of every team with agile & DevOps, IT service management, and work management software that helps teams organize, discuss, and complete shared work. Its products—Jira Software, Confluence, and Jira Service Management—are used by the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers and acts as a strong advocate, providing feedback to product and engineering to enhance customer experience, working closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. All efforts are guided by Atlassian’s values as a compass for evolving its sales model and aiding customers in deploying and utilizing Atlassian at scale.

Zendesk is seeking a Sales Development professional for the EMEA region to drive new business, manage a high volume of inbound leads, qualify high-value opportunities for Account Executives, and help execute regional sales strategy. The role emphasizes excellent communication to upsell and cross-sell before passing opportunities to AEs, creative problem-solving in a collaborative culture, and a strong drive to overachieve while delivering outstanding customer experiences. You will work as part of a multicultural Europe, Middle East and Africa sales team, with a hybrid schedule that combines weekly in-office presence at the Lisbon site and remote work, as determined by the hiring manager. Requirements include fluency in Italian and English, a passion for consultative sales, relevant business or SaaS experience or degrees, a self-starter attitude, and strong written and verbal communication skills. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, offers accommodations for applicants with disabilities, and aims to provide a fulfilling, inclusive hybrid work experience.

Zendesk seeks a seasoned Partner Sales Executive to lead LATAM channel growth, recruit and enable an expanding partner network, and drive regional revenue, reporting to the Director of SSAC Partner Sales. The role involves developing an aggressive regional go-to-market strategy, onboarding strategic LATAM partners, enabling them with sales teams, coordinating partner-led campaigns with measurable ROI, and acting as the senior liaison to accelerate growth. The ideal candidate has 3+ years of quota-carrying experience in partner channel sales or business development in tech, with a proven SaaS/ LATAM track record and experience with resellers, consultancies, technology firms, and BPOs, along with executive presence and strong cross-functional collaboration. Additional strengths include strategic understanding of partner ecosystems, distributor relationships (advantageous), broad networks for partner recruitment, digital marketing savvy, CX/CRM familiarity, and a proven ability to consistently meet or exceed targets. The position is based in Mexico City or Estado de Mexico with a hybrid work setup, and Zendesk highlights an inclusive culture, flexibility, and accommodations, with AI screening used in accordance with policy.

The AI Sales Specialist Lead for APAC at Zendesk is a quota-carrying, player-coach role tasked with driving growth and adoption of Zendesk's AI product suite, mentoring a team of AI Sales Specialists, and shaping go-to-market strategies across mature and emerging APAC markets. The role requires leading and potentially handling key opportunities directly while partnering with Core Sales Managers to set and achieve regional sales targets across diverse APAC territories. Core responsibilities include regional sales leadership and goal achievement, customer and stakeholder engagement with a consultative, value-based approach, and AI sales enablement and evangelism, including supporting regional AI product trials and POCs and collaborating with APAC GTM leadership. The position requires proven experience in quota-carrying sales leadership (preferably in Conversational AI or CX), strong communication and relationship skills to engage executives and cross-functional teams, willingness to travel regionally, and overlay or co-sell experience is a plus. Zendesk highlights its mission as the intelligent heart of customer experience, promotes hybrid work and diversity and inclusion, notes that AI may screen applicants, and is an AA/EEO/Veterans/Disabled employer offering accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to empower everyone to contribute to the software that powers the world and to embed AI as a productivity multiplier in its products and workflows. In GitLab’s R&D organization, the Technical Program Manager will lead cross-functional programs across multiple product stages and engineering teams in an all-remote, asynchronous environment, using issues, epics, and handbook-first documentation to create visibility and remove blockers. Key responsibilities include leading 1–3 strategic technical programs at a time, coordinating goals and milestones with engineering leadership, owning end-to-end planning and delivery, driving asynchronous collaboration, surfacing risks, and tracking program health with metrics. The role requires experience in technical/program management or similar, understanding of SDLC and Agile, strong written communication for remote collaboration, the ability to work independently in a distributed setting, comfort with ambiguity, and familiarity with DevOps/CI/CD with a willingness to deepen that knowledge. GitLab emphasizes a small, cross-functional TPM team within R&D, offers remote-friendly policies and benefits (e.g., flexible PTO, equity, parental leave, home office support), and is committed to diversity, equal opportunity, and accommodating candidates with different backgrounds and needs.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to empower everyone to contribute to software and accelerate human progress through AI-enabled workflows and a collaborative culture. The Engineering Manager for Composition Analysis and Dynamic Analysis will lead multiple security-focused teams building application security scanning capabilities—covering software composition analysis, container scanning, API security, dynamic application security testing, and fuzz testing—setting priorities, shaping architecture, and delivering a cohesive end-to-end security experience. In the first year, key initiatives include auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, static reachability analysis at the function level, snippet detection for OSS dependencies, and improvements to the DAST crawler’s efficiency and stability. Responsibilities include leading engineers across the groups, running agile processes, authoring and maintaining epics that span both groups, coordinating priorities and dependencies, and guiding secure, scalable product architecture while collaborating to ensure consistent approaches across GitLab’s platform. Qualifications emphasize prior leadership of multiple security-focused technical teams, knowledge of SCA, DAST, API/web security, containerization, and OSS tooling, with preference for transferable experience; the role is remote in the US with a base salary range of $131,600–$282,000 plus benefits, equity, and growth opportunities, and GitLab advocates an equal-opportunity workplace with inclusive hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Senior Product Manager for Secret Detection leads the product area that prevents leaked secrets, owning features like Secret Push Protection and Secret Validity Checks while collaborating with the Secret Detection engineering team, Vulnerability Research, and other security PMs to shape the future of DevSecOps security. In the first year, the role will expand detection coverage for generic secrets, rethink workflows for compromised secrets with Engineering and UX, and assess the business potential of Secret Detection as a distinct offering. Key responsibilities include defining the vision and roadmap, translating customer and stakeholder needs into priorities, driving discovery and delivery of new capabilities, refining requirements, and partnering on detection techniques and user experience with market and usage data guiding investment. The Secret Detection team is small and all-remote, GitLab hires globally with a base US salary range of $127,700–$273,600, plus comprehensive benefits and a commitment to equal opportunity and inclusive hiring practices.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and co-creation with AI embedded to boost efficiency across the software lifecycle. The Senior Full Stack Engineer on the Authorization team will design and evolve GitLab’s core authorization infrastructure, implementing policy-as-code, fine-grained permissions, and performance optimizations at scale to support a zero-trust architecture in multi-tenant deployments. Responsibilities include implementing fine-grained permissions for tokens and the GitLab Duo Agent Platform, collaborating with Security, Authentication, Database, and Platform teams, tackling PostgreSQL performance challenges, guiding long-term architectural decisions, and mentoring colleagues in a remote asynchronous environment. The role requires production experience with Ruby on Rails and Vue.js or similar frontend frameworks, strong knowledge of RBAC and ABAC, high-scale backend design and PostgreSQL tuning, familiarity with policy-based languages like Cedar or Rego, security principles, distributed systems, and demonstrated ownership of complex initiatives in async settings. GitLab operates globally with remote roles and some location-based eligibility; the US base salary range for this role is $117,600–$252,000, with additional compensation options and a benefits package including flexible PTO, equity, parental leave, and home-office support, under an equal-opportunity policy that provides accommodations as needed.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerating progress through AI-driven productivity. The Strategic Account Leader for Public Sector will help state and local agencies and higher education modernize software development and security, aligning GitLab with procurement, CI/CD automation, secure development, and infrastructure modernization in regulated environments, as the primary contact for strategic and large prospects. Responsibilities include building multi-year account plans, navigating procurement cycles, owning the book of business from pipeline to close, collaborating with pre- and post-sales teams and channel partners, and representing customer feedback to shape product development. Requirements include experience selling to U.S. State/Local Government and Higher Education, knowledge of the software development lifecycle and procurement processes, a consultative and mission-focused selling approach, and strong communication and collaboration skills aligned with GitLab values. The role is remote (Northeast) within a distributed Public Sector Team, with benefits such as flexible PTO, equity, growth and development funds, parental leave, and home office support, and GitLab emphasizes equal opportunity and inclusion with a clear privacy and location policy.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. As Principal Database Engineer, you’ll design and lead the PostgreSQL backbone powering GitLab.com and thousands of self-managed deployments, tackling data growth, upgrades, and always-on reliability at global scale. You’ll architect scalable distributed database solutions, build proactive health and reliability frameworks, drive adoption of modern data stores, and collaborate with product and infrastructure teams to translate long-term strategy into customer-visible improvements while contributing to the codebase. Requirements include extensive PostgreSQL experience in large-scale, highly available production environments, deep PostgreSQL internals knowledge, automated failover and self-healing monitoring, IaC/GitOps exposure, and a track record of guiding migrations and best practices across teams. The role sits in Data Engineering and Monetization, is remote-friendly with a US salary range of $157,900–$338,400 plus benefits and equity, and GitLab emphasizes inclusive hiring and equal opportunity.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. As an Intermediate Backend Engineer on the next-generation Security Platform Management team, you’ll help build enterprise security solutions from the ground up, including a new Security Manager role system, asset inventory with posture sharing, and unified configuration for GitLab’s security tools, working with a distributed team across the US, Israel, and India. You’ll design and develop backend capabilities in Ruby on Rails with PostgreSQL, build scalable REST and GraphQL APIs, collaborate with Infrastructure, Policies, and Security Insights teams, and implement unified configuration mechanisms for security tools within focused squads delivering high-impact features. Requirements include proficiency in Ruby on Rails production services, experience with PostgreSQL schemas and queries for large-scale data, REST/GraphQL APIs integration, Git-based CI/CD, familiarity with Elasticsearch and NoSQL, and a genuine interest in security for enterprise customers, with the ability to work autonomously in a remote, asynchronous environment. The Security Platform Management team is part of GitLab’s Security Risk Management area and consists of eight backend engineers, one product manager, and one UX designer distributed across the US, Israel, and India; GitLab emphasizes remote work, flexible benefits, and equal opportunity, inviting candidates from diverse backgrounds to apply even if they don’t meet every qualification.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role is Engineering Manager for the Auth Infrastructure team, leading a distributed group building the core authentication and authorization infrastructure across all GitLab deployment models to support a zero-trust, modular, microservices-based platform. You will design and operate Envoy-based proxy layers, token services, and policy decision components, tackle challenges like bi-directional gRPC tunnels, mTLS, short-lived certificates, and service-mesh architectures, and ensure the auth stack scales for GitLab.com, self-managed, Dedicated, and air-gapped environments. Requirements include leadership of infrastructure-focused teams, proficiency with proxy/edge routing technologies (Envoy, Traefik, HAProxy, nginx), hands-on Go and/or Rust, familiarity with service mesh, zero-trust concepts, JWT or Macaroons, Kubernetes, and CI/CD/GitOps. The Auth Infrastructure team is part of GitLab's Software Supply Chain Security stage, operates with distributed remote collaboration, and offers a base US salary range of $131,600–$282,000 plus benefits, equity, and growth opportunities, with an emphasis on inclusion and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to the software that powers the world. The company emphasizes accelerating human progress by uniting teams, embracing AI as a productivity multiplier, and fostering an inclusive culture where every voice is valued. The role is Engineering Manager for the Database Reliability, Scale & Operations team, responsible for GitLab.com’s PostgreSQL backbone, defining database strategy, data store choices, and cost-optimized, high-availability operation. You’ll hire and coach a distributed engineering team, set objectives, enforce healthy database practices, collaborate across Platform/Infrastructure/Product/Development/Support, and serve as the Tier-2 on-call escalation to meet availability goals. Qualifications include experience leading reliability/scale in production, designing and operating databases at scale (notably PostgreSQL and distributed stores), strong cross-functional collaboration and communication, and openness to diverse backgrounds; the team works asynchronously to focus on reliability, scalability, performance, and security.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate human progress. The Director, Ecosystem Sales, AMER will lead a team of Ecosystem Sales Managers to grow GitLab’s business with hyperscalers, regional/global system integrators, resellers, and distributors across the Americas, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies. You will own partnership revenue targets, drive partner-influenced and partner-sourced pipeline, and work with AMER sales, marketing, product, and enablement to ensure ecosystem efforts align with regional priorities and buying behaviors. Requirements include experience growing strategic partnerships with enterprise tech (including hyperscalers) across AMER, driving partner-sourced revenue in multi-country environments, strong DevOps/cloud/software knowledge, leadership of distributed teams, and clear English communication in a global, remote-first setting. The Ecosystem Sales team consists of 8 remote managers; the base US salary range is $95,200–$252,000 with up to 100% incentive, plus benefits and a strong commitment to equality and inclusive hiring.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The Customer Success Architect is a post-sales strategic advisor who owns a book of key customers, translating pre-sales command plans into actionable success plans, guiding them along the journey, and coordinating with Product, Engineering, Sales, Professional Services, and Support to drive adoption and maturity. They will lead hands-on enablement, define Customer Success Plans with goals and KPIs, monitor progress, and act as the primary GitLab liaison for escalations while aligning training and maturity opportunities with customer needs. Ideal candidates have practical Git and CI/CD/DevSecOps knowledge, experience in customer success or post-sales roles, ability to manage a portfolio, strong communication skills, and flexibility to travel; the role reports to a Senior Manager in GitLab's North America Customer Success team and is remote with time-zone coordination. GitLab's hiring process includes multiple interview rounds and reference checks; the US base salary range is $77,000–$165,500 plus benefits, with a commitment to equal opportunity and inclusion and encouragement for candidates who may not meet every listed qualification to apply.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute and co-create software, embedding AI as a productivity multiplier across the team. The role is 100% remote and based in the United Kingdom, Netherlands, Germany, or Ireland, focusing on outbound outreach to Enterprise and Mid Market accounts to generate qualified meetings and pipeline in collaboration with Field and Digital Marketing, Sales, and Customer Success. You’ll execute outbound prospecting, conduct high-level discovery, qualify opportunities to create SAOs, research target accounts, manage a multi-touch outreach cadence, and track activities and pipeline in Salesforce while collaborating to build targeted campaigns and continuously improve processes. Requirements include fluency in Russian (required) with English proficiency, strong phone and writing skills, a KPI-driven track record, experience in sales development or related fields, and familiarity with Salesforce/LinkedIn, with Ukrainian as a plus, and a strong alignment with GitLab’s values. Benefits cover health, finances, and well-being support, flexible PTO, equity/stock purchase plan, parental leave, home office support, plus commitments to inclusive hiring, equal opportunity, privacy, and accommodations for disabilities, with location-based eligibility considerations.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego. It maintains a hybrid, inclusive culture and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Regional Director of Enterprise Sales role will lead 7–9 Enterprise Account Executives to drive strategic growth across net-new and existing Lucid customers, owning regional revenue and cross-functional alignment. Responsibilities include driving IARR growth, building regional go-to-market strategies, analyzing performance and forecast health, coaching EAEs, and guiding deal strategy with cross-functional teams while ensuring accurate SFDC activity and process improvements. Requirements include 8+ years in enterprise SaaS, 3+ years leading sales teams with quota attainment, strong executive communication and cross-functional collaboration, proficiency in SFDC, Tableau, Outreach, and solid project management skills; the role is remote-friendly (#LI-MG1 #LI-Remote).

Lucid Software is a leader in visual collaboration and work acceleration, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid workplace culture. The Business Systems team serves as the technical link between lead generation and sales execution, focusing on Salesforce-Marketo and other GTM integrations to ensure clean lead processing and reliable CRM sync. The role acts as the Business Systems SME for Salesforce–Marketo integration, designing scalable lead routing, managing third-party integrations, and enforcing data normalization to maximize marketing objectives in Salesforce. Responsibilities include applying deep GTM expertise to maintain integration health and performance, researching new architecture tools, driving cross-functional planning with Marketing Ops, and maintaining clear communication and documentation while upholding Lucid's values. Requirements include 2-3 years of GTM-system experience, 1-2 years Salesforce experience, strong communication and project-management skills, and a track record of end-to-end data flow between marketing and sales, with preferred qualifications in SQL and cross-department coordination.

Lucid Software is a leader in visual collaboration with a hybrid workplace and an award-winning culture built on core values of teamwork, innovation, empowerment, initiative, ownership, and excellence, while emphasizing diversity and inclusion. The role is a Business Systems Administrator/SME focused on Salesforce–Marketo integration within the GTM tech stack, responsible for clean, reliable, and scalable lead processing from Marketo into Salesforce and for maintaining a stable lead-routing architecture and CRM sync. You will manage third-party integrations, align data normalization across systems, and help build scalable routing logic, partnering with stakeholders from requirements to implementation and overseeing data flow into and out of Marketo. Your impact stems from combining deep GTM-system technical expertise with a service-oriented mindset to deliver high-performance, dependable integrations that meet marketing needs. Requirements include 2–3 years in GTM systems, 1–2 years in Salesforce, strong communication and project-management skills, a solution-focused mindset, and preferably experience with SQL and tools like Workato, Zendesk, and Sendoso.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting, aiming to help teams turn vision into value; founded in 2007, it became the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, pursuing innovation with a heart-driven tech culture. The role is Senior Software Engineer to join the engineering team, collaborating with product managers, designers, developers, QA, and technical writers to develop Structure for Jira Cloud, with a fit for someone who wants to solve customers’ problems rather than just close issues. You’ll write efficient, readable, maintainable client-side code in TypeScript/JavaScript, create unit/integration/performance tests, review peers’ code, address UX, security, and performance, and work with cross-functional teams to maintain Atlassian plugins used by thousands at major companies. Requirements include 4+ years of frontend experience, 1+ year in commercial TypeScript/React development, a CS/SE degree, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, good usability sense, upper-intermediate English, and the ability to work autonomously and learn across a multicultural team; Java/Kotlin is a plus. Perks include remote-first work, unlimited vacation in most locations, health/dental/vision benefits, savings plan, training and WFH reimbursements, diverse teams, real impact, social activities, optional in-person meetups and travel, an employee referral program, English resume submission, and equal opportunity employment.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. They strive to help teams work better and aim to be a tech company with a heart, continuously innovating to shape the future of enterprise productivity software. The role is a remote, full-stack developer position working on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems. Requirements include 4+ years of commercial experience with TypeScript/React frontend and 4+ years of Java server-side development, API design skills, a CS or related degree, strong UI and performance optimization capabilities, excellent English, and the ability to work autonomously and collaboratively in a multicultural, remote environment. Perks include remote-first work, unlimited vacation, comprehensive benefits, training and travel reimbursements, a diverse and dynamic team, social activities, travel to international offices, and an equal opportunity employer commitment.

SmartBear emphasizes quality with HaloAI to improve software delivery and is trusted by 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Contracts Manager will review, draft, and negotiate customer-facing SaaS contracts and NDAs, act as a primary partner to Sales, and own SmartBear’s Contract Lifecycle Management program (Ironclad). The role requires collaborating with Finance, Deal Desk, and Security to move deals through approvals, supporting customer diligence, and maintaining templates, SOPs, and training materials. Qualifications include 5+ years in SaaS/tech contract management, strong B2B negotiation skills, CLM experience (Ironclad preferred), excellent project management, and knowledge of confidentiality, liability, indemnification, and data security, with Salesforce and AI-based contract review tools a plus. SmartBear offers growth opportunities, an inclusive, hybrid-work culture, pay transparency, and a base salary range of $94,000–$110,000 USD, plus total rewards such as bonuses and benefits.

Appfire promotes a remote-first, flexible-work culture where employees choose where to work, balance life with flexible time off, and pursue growth through online learning and internal mobility. The Business Development Representative is the first point of contact for potential customers, responsible for qualifying inbound leads, scheduling discovery calls, and ensuring smooth handoffs to the appropriate team, with all data maintained in Salesforce. Candidates should have 1–2 years in a customer-facing role, strong communication and organizational skills, CRM experience, and a curiosity about SaaS and the Atlassian ecosystem, plus a service-oriented, collaborative mindset. Benefits include equity, 401(k) matching, Appfire University, flexible PTO, comprehensive health/dental/vision coverage, volunteering time, and stipends, with remote eligibility. About Appfire: a 850+‑strong team across 28 countries, focused on CSR through Appfire Town and Pledge 1%, with security certifications (ISO 27001, SOC 2), a channel-focused go-to-market, and recognition as a fast-growing, people-first company.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid arrangement to support their personal goals and priorities. The company hires in any country where it has a legal entity. Teams collaborate with Advisory Services and customers to align on strategic outcomes, solve business challenges, and identify opportunities for service and product expansion within client organizations. Employees cultivate deep industry and solution expertise, stay current with best practices, and create technical content and prescriptive guidance for one or more Atlassian solution areas. They also partner with non-customer-facing teams to advocate for customer needs and innovative solutions, and may travel up to 30% of the time domestically or internationally for internal and customer-facing events.

1) Atlassians can choose where they work—office, home, or a mix—and the company hires in any country where it has a legal entity. 2) Employees collaborate with Advisory Services to align on strategic outcomes that deliver exceptional service and work with customers to solve business challenges using Atlassian products and solutions. 3) They identify opportunities for service and product expansion within a client’s organization and cultivate deep industry and solution expertise to stay current with best practices. 4) They create technical solution content and prescriptive guidance to support customer goals across one or more Atlassian solution areas, and partner with non-customer-facing teams to advocate for customer needs and innovative solutions. 5) Travel up to 30% of the time, domestically and sometimes internationally, for internal and customer-facing events.

At Atlassian, you can work from an office, from home, or a combination, giving you control to support family, personal goals, and other priorities. They hire in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The Sales Compensation team blends expertise in sales compensation, analytics, and systems, and they’re hiring a Senior Sales Compensation Analyst who reports to the Sales Compensation Manager. The role involves leading end-to-end monthly compensation processing for all sales teams, facilitating plan creation, administration, payout, and reporting, and analyzing data to evaluate and improve compensation structures. You’ll also build and update the Anaplan compensation tool, ensure compliance with laws and policies, and clearly communicate compensation plans and changes to the sales team.

Atlassian offers flexible work locations—office, home, or hybrid—allowing employees to support family and personal goals, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of being distributed-first. The Sales Compensation team includes professionals in sales compensation, analytics, and systems, and they are hiring a Senior Sales Compensation Analyst who reports to the Sales Compensation Manager. The role will lead end-to-end monthly compensation processing for all sales teams. It will facilitate compensation plan creation, administration, payout, and reporting, and analyze sales data to evaluate and improve compensation structures. It will build and update the Anaplan tool for compensation processing and reporting, ensure plans comply with relevant laws, regulations, company policies, and audits, and communicate plans and changes clearly to the sales team.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires in any country where they have a legal entity. The Ecosystem Solution Architecture (ESA) team is an external-facing group in Ecosystem R&D focused on driving customer and partner success in Cloud through targeted Forge enablement. ESA Architects lead hands-on engagements with enterprise customers, marketplace partners, GSIs, and solution partners to accelerate Forge and Atlassian API adoption, and architect advanced solutions with reference architectures and reusable enablement content. They provide deep technical guidance on Forge, Atlassian APIs, cloud extensibility, including migrations and AI integrations, influence platform strategy by voicing customer and partner needs, and support migrations and seat expansion while collaborating with cross-functional teams and mentoring others. Their key focus areas include migrating VIP workloads to Cloud, partnering with GSIs and strategic partners on Forge-based solutions, driving technical architecture for SaaS partnerships and partner recruitment, and delivering scalable solution architectures and content to enable the ecosystem.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country where it has a legal entity. The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D focused on Cloud customer and partner success through Forge enablement. The role involves leading hands-on engagements with enterprise customers, marketplace partners, GSIs, and solution partners to accelerate Forge and Atlassian API adoption, and architecting reference architectures and reusable enablement content. You’ll provide deep technical guidance on Forge, Atlassian APIs, migrations, and AI integrations, influence platform strategy by voicing customer/partner needs, and support field teams with enablement and migrations to Cloud while driving seat expansion through solution innovation. Collaboration with cross-functional teams (Product, Engineering, Sales, Customer Success, Partnerships), mentoring junior staff, and staying at the forefront of AI, cloud, and SaaS trends to scale ecosystem enablement—focusing on VIP migrations, GSI partnerships, and new partner recruitment.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is fully remote but must be located in US Pacific or Mountain time zones. They’re seeking a Principal Fullstack Software Engineer focused on delivering creative improvements for engineering teams. Responsibilities include understanding the user journey, collaborating to influence product strategy, guiding technical direction for large-scale features, evaluating trade-offs for correctness, performance, and customer impact, and shipping well-tested, secure, reliable, maintainable code while addressing inefficiencies and participating in reviews and bug fixes. The role also involves mentoring teammates, improving the growth engineering team, and removing blockers to software engineering excellence through design principles, testing, performance, and security/privacy best practices.

Atlassians can choose where to work—office, home, or a mix—and interviews and onboarding are virtual as part of being a distributed-first company; the company hires in any country where it has a legal entity. The role is fully remote but must be located in the US Pacific or Mountain time zones. They’re looking for a Principal Fullstack Software Engineer to join and deliver creative improvements for our engineering teams. Responsibilities include understanding the user journey and funnel, collaborating with product, design, and engineering to influence product strategy and direction, guiding the technical direction and implementation of large-scale features, evaluating trade-offs for correctness, robustness, performance, and customer impact, and debugging inefficiencies on the team. You will ship well-tested, secure, reliable, and maintainable code; contribute to code reviews, documentation, and complex bug fixes with security, performance, and reliability in mind; mentor teammates to grow the growth engineering team; and identify blockers to ensure software engineering excellence across design principles, unit testing, performance, and privacy.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is fully remote but requires you to be located in US Pacific or Mountain time zones to help teams collaborate effectively. They’re looking for a Principal Fullstack Software Engineer focused on delivering creative improvements for engineering teams. In this role you will understand the user journey, collaborate across product, design, and engineering to influence strategy, guide technical direction on large-scale features, evaluate trade-offs, debug inefficiencies, and ship secure, reliable code while considering customer impact. You will also contribute to code reviews and documentation, mentor teammates, improve the growth engineering team, and identify blockers to software excellence through emphasis on design principles, unit testing, performance, security, and privacy.

Atlassians can work in an office, from home, or a mix, giving flexibility to support family and personal goals, and Atlassian hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The text describes analyzing business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends to define a long-term strategy and roadmap for the platform and product components, in close collaboration with stakeholders. It emphasizes translating business objectives into technical systems problems to be prioritized and solved in the current business environment, and defining specific programs and action plans to realize those programs. Programs can include capacity planning, migration efforts, high availability, network architecture, performance optimization, and reliability improvements, with you using your technical understanding to partner with engineers and architects to advance these problems. You take a systematic approach to engineering problems—prioritizing tasks, scoping projects, defining objectives, and maintaining progress—and you are accountable for the full lifecycle of technical programs, from initiation to forecasting, budgeting, scheduling, and managing dependencies across the company.

At Atlassian, you can work in an office, from home, or a hybrid, with hiring across countries and virtual interviews/onboarding as part of being a distributed-first company. In this role, you’ll analyze business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, collaborating with stakeholders to define a long-term strategy and roadmap for your platform and product components. You will translate business objectives into technical system problems to be prioritized, and define specific systems programs with action plans—covering areas like capacity planning, migrations, high availability, network architecture, performance optimization, and reliability. You’ll use your technical understanding to partner with engineers and architects and drive progress on these problems, taking a systematic approach to engineering tasks. You are accountable for the success of these technical programs across their full lifecycle—from initiation and forecasting to budgeting and scheduling—and for managing complex dependencies and a broad scope across the company.

Atlassian allows employees to work from an office, home, or a combination, and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. In this role, you analyze business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, and with stakeholders define a long-term strategy and roadmap for platform and product components. You translate business objectives into technical systems problems to be prioritized and solved in the current business environment, and define specific systems programs with action plans focused on capacity planning, migration, high availability, network architecture, performance optimization, reliability, and more. You use your technical understanding to partner with engineers and architects, advancing progress on these problems through a systematic engineering approach that prioritizes tasks, scopes projects, defines objectives, and maintains consistent progress. You are accountable for the success of these technical programs, managing the entire lifecycle—from initiation through forecasting, budgeting, and scheduling—while handling complex dependencies and broad, company-wide scope.

Atlassians can work anywhere—office, home, or hybrid—and the company hires worldwide where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role analyzes business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends to define a long-term strategy and roadmap for platform and product components in close collaboration with stakeholders. It involves translating business objectives into technical system problems, prioritizing them in the current business environment, and defining specific systems programs with actionable plans. Programs can cover capacity planning, migration, high availability, network architecture, performance optimization, reliability improvements, and more, with a need to partner with engineers and architects using technical understanding. There is a systematic engineering approach requiring prioritization, scoping, objective definition, and consistent progress, along with accountability for the entire lifecycle—from initiation to forecasting, budgeting, and scheduling—and management of complex dependencies across the company.

Atlassian offers flexible work options—office, home, or hybrid—worldwide, with virtual interviews and onboarding as part of a distributed-first approach, and an office in Bengaluru with remote opportunities across India. Atlassian is a global leader in cloud collaboration and a major user of PostgreSQL in the cloud, with Jira and Confluence running on millions of Postgres databases managed via AWS, Aurora, and RDS. To meet evolving needs, the company is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source tech to pack thousands of databases into a single cluster, manage connections at scale, and support custom extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by building a group of experts who will contribute to the Postgres open-source community and set standards for schema management, upgrades, patching, and reliability. Key responsibilities include contributing to open-source projects, representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams, establishing best practices in distributed systems and cost optimization, and mentoring engineers to become active contributors and thought leaders.

Atlassian supports a distributed-first workforce with flexible options to work from home, in an office, or a mix, and allows remote work across India, with interviews and onboarding conducted virtually. The company hires globally where it has a legal entity, and while its Bengaluru office exists, eligible candidates can work remotely. Atlassian is a global cloud-collaboration leader, with Jira and Confluence cloud products running on millions of Postgres databases managed through AWS, Aurora, and RDS. To meet evolving needs, Atlassian is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source tech designed to pack thousands of databases into one cluster, manage connections at scale, and support custom extensions. The vision is to develop deep PostgreSQL expertise within the India team, contribute to the Postgres open-source community, establish operational standards for upgrades and reliability, and mentor engineers to become active contributors and leaders in the database community, while driving scalability, performance, security, and cost optimization.

Atlassian offers a flexible, distributed-work model—employees can work from home, in an office, or a mix—with hires allowed in any country where the company has a legal entity and onboarding conducted virtually; the Bengaluru office provides additional flexibility to work remotely across India. Atlassian is a global leader in cloud collaboration and runs Jira and Confluence on millions of PostgreSQL databases via AWS, Aurora, and RDS, and is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies. This platform is designed to efficiently pack thousands of databases into a single cluster, manage connections at scale, and enable development and integration of custom and existing Postgres extensions. The company aims to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by assembling a group of experts—including established PostgreSQL contributors—who will contribute to the open-source community and set operational standards for schema management, upgrades, patching, and reliability. Key responsibilities include contributing to open-source projects, representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams to define technical strategy and storage solutions, promoting best practices in distributed systems and cost optimization, and mentoring engineers to foster technical excellence and continuous learning.

At Atlassian, you can work from the office, from home, or a hybrid, with global hiring and virtual interviews, plus an office in Bengaluru and remote options across India. Atlassian is a global cloud-collaboration leader, with Jira and Confluence cloud products running on millions of Postgres databases managed via AWS, Aurora, and RDS. To meet evolving needs, the company is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies to efficiently pack thousands of databases, scale connections, and support custom extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by building a group of experts including established PostgreSQL contributors who will drive open-source contributions and set operational standards. Key responsibilities include contributing to open-source projects, leading scalability, performance, reliability, and security initiatives for the self-managed Postgres, collaborating with cross-functional teams to define technical strategy and storage solutions, promoting best practices in distributed systems and cost optimization, and mentoring engineers to become open-source contributors and thought leaders.

Atlassian offers flexible work locations—office, home, or hybrid—worldwide with virtual interviews and onboarding as part of a distributed-first approach, and an office in Bengaluru with remote opportunities across India. As a cloud collaboration leader, Atlassian runs Jira and Confluence on millions of PostgreSQL databases managed via AWS, Aurora, and RDS, and is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies. The platform aims to efficiently pack thousands of databases into a single cluster, manage thousands of connections, and support custom Postgres extensions for varied business needs. The company seeks to deepen PostgreSQL expertise within Atlassian, starting with the India team, by contributing to the open-source community, establishing operational standards, and mentoring engineers to become open-source contributors. Key responsibilities include leading open-source contributions, driving scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams on storage strategy, establishing best practices in distributed systems and cost optimization, and fostering technical excellence and continuous learning.

Atlassian offers flexible work locations—office, home, or a mix—alongside virtual interviews and onboarding as part of a distributed-first approach, with an office in Bengaluru and remote options across India. They are building a self-managed Postgres platform on AWS and GCP using Kubernetes to efficiently pack thousands of databases into a single cluster, manage connections at scale, and enable custom and existing extensions. The goal is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by assembling experts including established PostgreSQL contributors to drive open-source contributions and set operating standards. The team will contribute to open-source projects and represent Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, and mentoring engineers. They will collaborate with cross-functional teams to define technical strategy, deliver robust storage solutions, and promote best practices in distributed systems, cloud infrastructure, and cost optimization.

Atlassian supports flexible, distributed-first work arrangements—employees can work from an office, from home, or a hybrid, with interviews and onboarding conducted virtually; the Bengaluru office serves as a hub with remote options across India. As a global leader in cloud collaboration, Atlassian runs Jira and Confluence cloud on millions of Postgres databases managed via AWS, Aurora, and RDS. To address evolving needs, Atlassian is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies, designed to efficiently pack thousands of databases into a single cluster, manage connections at scale, and support custom extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by creating a team of PostgreSQL contributors who drive open-source contributions and set operational standards for schema management, upgrades, patching, and database reliability. Key responsibilities include contributing to open-source projects, representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating across teams to define technical strategy and robust storage solutions, establishing best practices in distributed systems and cloud infrastructure, and mentoring engineers to become active open-source contributors.

Atlassians can choose where to work—office, home, or a hybrid—and Atlassian hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They nurture Atlassian culture by fulfilling Values, Role, and Team expectations through attracting, developing, and retaining talent and delivering results via teamwork, while role modelling Atlassian’s core values. The role requires multi-channel support proficiency—managing support engineers across email, live chat, and community to ensure a consistent, high-quality support experience—and overseeing performance management and recognition, including coaching on complex issues and escalated customer situations as needed. Day-to-day operations are managed, with mentoring on growth, career progression, and succession planning to foster professional development, focusing on fundamentals like caseload and backlog management, throughput and resolution, and removing roadblocks. The role also equips the team with technical and soft skills and required training, builds connections with other Atlassian teams to boost performance and customer experience, and contributes to product, technology, and process improvements.

Atlassian allows flexible work locations (office, home, or a combination) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They emphasize nurturing Atlassian culture and values by attracting, developing, and retaining talent and delivering results through teamwork, while role modeling the core values. The role involves multi-channel support proficiency—managing Support Engineers across email, live chat, and community to ensure a consistent, high-quality experience, overseeing performance management and recognition, and coaching on complex issues and escalations. It also covers day-to-day team operations, mentoring growth and succession planning, and enabling success by focusing on fundamentals (caseload, backlog, throughput, resolution) and removing roadblocks, plus ensuring readiness in technical and soft skills and training. Additionally, the role entails building connections across Atlassian teams to bolster performance and customer experience and contributing to product, technology, and process improvements.

Atlassian offers flexible, distributed work options (office, home, or hybrid) with virtual interviews and onboarding, hiring eligible candidates worldwide where there is a legal entity; this particular role is based in Poland and the UK only. The role serves as a resource for GTM teams to connect referenceable customers to requests for name drops, breakout session speakers, webinars, case studies, testimonials, beta testers/product feedback, analysts, and sales references. It focuses on ongoing recruitment to grow the customer reference database by aligning existing programs, processes, and data sources with the Customer Marketing database. The role partners with the Community team to create a pipeline of community champions into the reference database and to implement a seamless rewards approach. It also manages the Customer Referenceable Database as SME, ensures appropriate use of advocates according to the Advocate Hierarchy, supports the CM Service Desk end-to-end in fulfilling reference requests, collaborates with Field Events/ABM on reference events, and regularly reports metrics on the revenue impact of referenceable customers.

Atlassian supports flexible work locations (office, home, or hybrid) with virtual interviews and onboarding as part of its distributed-first approach, and for this role eligible candidates are based in Poland and the UK only. The role serves as a resource for GTM teams to connect referenceable customers to requests for name drops, webinars, case studies, testimonials, beta testers/product feedback, analysts, and sales references. It drives ongoing recruitment of new references to grow the customer database and links existing programs and data sources to the Customer Marketing database. It partners with the Community team to build a pipeline of community champions into the reference database and develop a seamless rewards approach, and it acts as the SME for managing the Customer Referenceable Database with appropriate advocate use and deeper data insights. It supports the CM Service Desk in fulfilling reference requests end-to-end, collaborates with Field Events/ABM on 1:Many and 1:Few reference events, and regularly reports metrics on program success focusing on revenue impact of referenceable customers.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company, and this role is based in Poland and the UK. The role acts as a resource for GTM teams to connect referenceable customers to requests such as name drops, breakout session speakers, webinars, case studies, testimonials, beta testers, analysts, and sales references. It supports ongoing recruitment of new references to grow the customer database and aligns existing programs, processes, and data sources with the Customer Marketing database. It collaborates with the Community team to build a pipeline of community champions into the reference database with a seamless rewards approach for customers, and maintains the Customer Referenceable Database as a subject-matter expert, ensuring appropriate advocate use per the Advocate Hierarchy and deepening insights through data. It also supports the CM Service Desk in fulfilling reference requests end-to-end, partners with Field Events/ABM on reference events for late-stage prospects, and regularly reports business metrics focusing on the revenue impact of referenceable customers.

At Atlassian, employees can work from an office, home, or a mix, with hiring allowed in any country where the company has a legal entity and interviews and onboarding conducted virtually as part of a distributed-first approach. The role described is eligible to be based in Poland or the UK. It focuses on connecting referenceable customers to requests for name drops, speakers, webinars, case studies, testimonials, beta tests, analysts, and sales references, while continuously recruiting new references to grow the customer database. The role also maintains the Customer Referenceable Database as a subject-matter expert, ensures appropriate use of advocates per the Advocate Hierarchy, deepens insights through data, and supports the CM Service Desk in end-to-end fulfillment of reference requests. It partners with Community and Field Events/ABM to build a pipeline of champions, coordinate reference events for late-stage prospects, and regularly report on metrics, emphasizing the revenue impact of referenceable customers.

Atlassian offers a flexible, distributed-first work model with options to work in an office, from home, or in hybrid, and conducts interviews and onboarding virtually, hiring in any country with a legal entity. For this specific role, eligible candidates are limited to those based in Poland or the UK. The role serves as a resource for GTM teams to connect referenceable customers to requests such as name drops, breakout session speakers, webinars, case studies, testimonials, beta testers/product feedback, analysts, and sales references. It involves building and maintaining the Customer Referenceable Database, growing it through ongoing recruitment, and ensuring advocates are used appropriately according to the Advocate Hierarchy while deepening insights into their use cases. The role collaborates with the CM Service Desk, Field Events/ABM, and the Community team, handles end-to-end reference fulfillment, and regularly reports metrics to track revenue impact from referenceable customers.

- Atlassian supports a flexible, distributed workforce, allowing work from the office, home, or a combination, with virtual interviews and onboarding for hiring globally wherever there is a legal entity. - They are hiring a Payroll Accountant to join the Global Payroll Team in a remote role based in the Philippines, with availability to work US business hours for about two days per month during month-end close. - The role requires excellent communication, creativity, attention to detail, and a customer-focused mindset, with opportunities to learn and grow within a global team. - Responsibilities include owning global payroll month-end activities such as journal entries, accruals, estimates, and reconciliations, and performing variance and flux analysis on employee expenses, benefits costs, and payroll balance sheet accounts. - You will also assist audits by preparing PBC schedules and supporting documentation, collaborate with cross-functional teams (Payroll Operations, FP&A, Tax, Legal, HR), participate in projects and UAT for system enhancements, and identify process improvements and automation opportunities to reduce risk.

At Atlassian, you can work in an office, from home, or a mix, and interviews and onboarding are conducted virtually as part of their distributed-first approach to hiring globally. They are looking for a passionate Payroll Accountant to join the Global Payroll Team; the role is remote and requires the candidate to be based in the Philippines and available to work US business hours about two days per month during month-end close. The position involves owning global payroll month-end activities, including journal entries, accruals, estimates, and reconciliations. It also requires performing variance and flux analyses on employee expenses, benefits costs, and payroll balance sheet accounts, assisting audits with PBC schedules and documentation, and collaborating with cross-functional teams such as Payroll Operations, FP&A, Tax, Legal, and HR. Additionally, the role includes participating in projects and UAT for system enhancements, and identifying process improvements and automation opportunities to boost efficiency and reduce risk.

Atlassian’s Data Engineering Team builds world-class data solutions, manages multiple analytical data models and pipelines across finance, growth, product, customer, sales, and marketing, and maintains a unified data lake for analyzing customers, products, operations, and their interactions. The company is hiring a Senior Data Engineer who will report to the Data Engineering Manager in Sydney to enable a world-class engineering practice, drive how data is used, and develop backend systems and data models that serve insights and support a data-driven culture. The role involves collaborating with product analytics and data science, partnering with stakeholders to understand needs, and architecting data models, data ingestion processes, and data applications to meet requirements, while adding new sources, coding business rules, and producing new metrics. You will be the data domain expert who understands the nitty-gritty of the products and own problems end-to-end even when requirements are vague and iterations are rapid. Atlassian offers flexible work arrangements and can hire in any country where it has a legal entity, and you will improve data quality by using and enhancing internal tools/frameworks to automatically detect data quality issues.

The Atlassian Data Engineering Team builds world-class data solutions and manages multiple analytical data models and pipelines, including a unified data lake for analyzing customers, products, operations, and their interactions. They are hiring a Senior Data Engineer who will report to the Data Engineering Manager in Sydney and help establish engineering best practices, develop backend systems and data models to support insights, and contribute to Atlassian’s data-driven culture. The role involves partnering with product analytics and data science teams, working with stakeholders to understand needs, and architecting data models, ingestion processes, and data applications to address those requirements. Responsibilities include adding new data sources, coding business rules, producing new metrics for product analysts and data scientists, and owning problems end-to-end amid vague requirements and rapid iterations. They will also improve data quality by enhancing internal tools/frameworks to automatically detect data quality issues, while Atlassian offers flexible work arrangements and the ability to hire in any country with a legal entity.

We are seeking a reliability expert passionate about scaling Cloud services to join our SRE teams. The ideal candidate is aware of current industry trends, values working with diverse partners, can articulate business impact, and can dive deep into technical solutions. They should have deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries to advocate for reliability methodologies and by collaborating with platform, product, and SRE teams to build reliability into the platform and drive adoption into products. You will be the driving force for change and report to a regional Senior Engineering Manager in SRE.

We are seeking a reliability expert to help scale Cloud services as part of our expanding Site Reliability Engineering (SRE) teams. The ideal candidate stays current with industry reliability trends, values collaborating with diverse partners, can articulate the business impact of problems, and can dig deeply into technical solutions. They should bring a deep understanding of modern cloud infrastructure, programming experience, operational know-how, and a desire to challenge the status quo, with a focus on improving reliability, performance, scalability, and cost efficiency. The role involves crossing team and functional boundaries to advocate reliability methodologies, working with platform, product, and SRE teams to build reliability into our platform and drive adoption in our products. Ultimately, you’ll be the driving force for change and will report to a regional Senior Engineering Manager in SRE.

Atlassian supports a distributed-first, remote-friendly workforce with virtual interviews and onboarding, hiring across any country where it has a legal entity. For this role, with sufficient timezone overlap, eligible candidates can be hired from anywhere in Australia and New Zealand. The work involves designing, building, and shipping high-impact iOS features that help teams plan, track, and collaborate via iPhone or iPad, in collaboration with product, design, and other engineering squads, delivering a fast, reliable, secure app with AI-driven capabilities aligned to Atlassian’s teamwork-first vision. Responsibilities include designing and coding in Swift with test-driven development, translating UX/UI designs into accessible interfaces, conducting usability testing, optimizing performance, ensuring reliability with crash monitoring and robust error handling, maintaining feature parity with Jira web/backend, and expanding AI-powered functionalities while maintaining high test coverage and performing code reviews; influence iOS architecture. The role also entails engaging with customers through support, forums, and beta programs to prioritize work, and keeping technical and onboarding documentation up to date while sharing knowledge via talks or Confluence pages.

Atlassians can work anywhere (office, home, or hybrid), with virtual interviews and onboarding as part of a distributed-first company; we can hire people in any country where we have a legal entity, and with sufficient timezone overlap, eligible candidates from Australia and New Zealand. The role is to design, build, and ship high-impact iOS features that let teams plan, track, and collaborate from iPhone or iPad, in partnership with product, design, and other engineering squads to deliver a fast, reliable, secure app with AI-driven capabilities aligned with Atlassian’s teamwork-first vision. Responsibilities include designing, developing, and shipping iOS features using Swift; translating UX/UI designs into accessible interfaces; conducting usability testing; optimizing performance and ensuring reliability through crash monitoring and robust error handling; and maintaining high test coverage with code reviews. You will collaborate with Jira web, backend, and data teams to maintain feature parity and consistent behavior across platforms; implement and expand AI-powered functionalities (e.g., smart issue suggestions, automated task classification, predictive analytics); and influence iOS architecture. You’ll engage with customers via support tickets, community forums, and beta programs to prioritize work; keep technical and design documentation and onboarding guides up-to-date; and share knowledge through talks or Confluence pages.

Atlassian operates as a distributed-first, remote-friendly company with virtual interviews and onboarding, and can hire from any country where it has a legal entity; for this role, sufficient timezone overlap with the team enables hiring from anywhere in Australia and New Zealand. The job involves designing, building, and shipping high-impact iOS features that help teams plan, track, and collaborate via iPhone or iPad, in partnership with product, design, and other engineering squads, aligned with Atlassian’s teamwork-first vision. Responsibilities include designing, developing, and shipping iOS features in Swift, translating UX/UI designs into accessible interfaces, conducting usability testing, optimizing performance, and ensuring reliability with crash monitoring and robust error handling. You’ll collaborate with Jira web, backend, and data teams to maintain feature parity across platforms, implement and expand AI-powered capabilities (e.g., smart issue suggestions, automated task classification, predictive analytics), maintain high test coverage, conduct code reviews, mentor peers, and influence iOS architecture. You’ll engage with customers via support tickets, community forums, and beta programs to prioritize work, and keep technical documentation and onboarding guides up to date, sharing knowledge through talks or Confluence pages.

Atlassians can choose where they work—office, home, or a mix—with virtual interviews and onboarding as part of a distributed-first approach, and the company hires people in any country where it has a legal entity. This is a remote role that can hire from anywhere in Australia and New Zealand given sufficient timezone overlap. The role focuses on designing, building, and shipping high-impact iOS features that help teams plan, track, and collaborate from iPhone or iPad while integrating new AI-driven capabilities in line with Atlassian’s teamwork-first vision. Responsibilities include designing, developing, and shipping iOS features in Swift; translating UX/UI designs into intuitive interfaces; conducting usability testing; optimizing performance and reliability; collaborating with Jira web, backend, and data teams to maintain parity across platforms; expanding AI-powered functionalities; maintaining high test coverage and performing code reviews, while mentoring peers and influencing iOS architecture. The role also requires engaging with customers through support tickets, community forums, and beta programs; keeping technical documentation, design docs, and onboarding guides current; and sharing knowledge via talks or Confluence pages.

Atlassian supports a distributed-first, remote-friendly model, allowing Atlassians to work from an office, home, or a mix, with interviews and onboarding conducted virtually and hiring across countries where the company has a legal entity. For this role, with sufficient timezone overlap, candidates can be hired from anywhere in Australia and New Zealand. The role involves designing, building, and shipping high-impact iOS features that help teams plan, track, and collaborate from iPhone or iPad, in line with Atlassian’s teamwork-first vision and including AI-driven capabilities. You will design, develop, and ship iOS features in Swift, translate UX/UI into intuitive interfaces, conduct usability testing, optimize performance, ensure reliability, monitor crashes, and collaborate with Jira web, backend, and data teams to maintain parity across platforms while expanding AI-powered functionalities. The position also requires maintaining thorough test coverage, conducting code reviews, mentoring peers, influencing iOS architecture, engaging with customers, and keeping technical and design documentation and onboarding guides up to date.

Atlassian offers flexible work options—office, home, or a combination—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach, and the ability to hire from any location in Australia and New Zealand given sufficient timezone overlap. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and are trusted by the Fortune 500 and many other companies worldwide, including NASA and Audi. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, achieving revenue targets, and advocating for customers by providing feedback to product and engineering, in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. The company emphasizes a TEAM commitment and Atlassian values to guide customer deployments and usage at scale as the sales model evolves. What You'll Do includes developing named Account or Territory plans, driving revenue growth and customer success in the mid-market, prospecting and qualifying leads, conducting product demonstrations, presenting contracts and pricing, collaborating with internal teams to streamline sales, providing forecasts, staying informed on industry trends, and occasional travel to meet clients and attend events.

Atlassian offers flexible work options (office, remote, or hybrid), hires anywhere with a legal entity, and conducts virtual interviews and onboarding as part of its distributed-first model, including hiring in Australia and New Zealand with sufficient timezone overlap. Atlassian aims to unleash every team's potential with agile/DevOps, IT service management, and work management software like Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and many others worldwide. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, cross-sell and expansion opportunities, nurtures relationships, and strives to hit revenue targets while advocating for customers to product and engineering to improve the experience. They collaborate closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployment and utilization of Atlassian at scale, guided by Atlassian values. The role includes developing named account or territory plans, driving revenue growth in the mid-market, prospecting and qualifying leads, conducting product demonstrations, presenting contracts, providing forecasts, staying informed on industry trends, and occasional travel for client meetings and events.

Atlassian supports flexible work locations—office, home, or hybrid—and hires globally where it has a legal entity; interviews and onboarding are conducted virtually as part of a distributed-first approach, and with sufficient timezone overlap, this role can be filled from any location in Australia and New Zealand. Atlassian unleashes the potential of every team with its agile & DevOps, IT service management, and work management software that helps teams organize, discuss, and complete shared work; major clients include Fortune 500 companies and NASA, Audi, Kiva, Deutsche Bank, and Dropbox. Our mid-market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion opportunities, nurturing relationships, and achieving revenue targets, while advocating for customers by feeding feedback to product and engineering teams to improve the customer experience. All responsibilities are carried out in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, as part of guiding Atlassian deployments and utilization at scale in line with the company values. The role's tasks include developing and implementing named account or territory plans, driving revenue growth in the mid-market, prospecting and qualifying leads, building relationships, conducting product demonstrations, presenting contracts and pricing, providing regular forecasts, staying current on industry trends and competitors, and occasional travel to meet clients and attend events.

- Atlassian offers flexible work options—office, remote from home, or a hybrid setup—and hires in any country where the company has a legal entity. - The Head of Engineering for the Information Protection division in India will drive the technical vision, product strategy, and execution for next-generation security and compliance SaaS solutions, while leading and scaling engineering teams. - The role requires strong alignment with Atlassian’s global strategy, fostering an inclusive culture, serving as an ambassador for Atlassian India, and building deep partnerships with cross-functional and global teams. - Key responsibilities include leading multiple India-based engineering teams, defining technical and product roadmaps, driving excellence and metrics, collaborating with product management, design, and global engineering leaders, and recruiting and mentoring top talent. - Qualifications include 12+ years of experience in building/scaling engineering teams, ability to influence senior leaders, strong product sense, exceptional communication, high-energy and empathetic bias for action, and a CS-related graduate degree; preferred qualifications include enterprise SaaS security/compliance experience, AI/ML exposure, managing 50+ engineers, and leading geographically distributed teams.

Zendesk is establishing a Product Development Center of Excellence in Pune with a hybrid role that requires relocation to Pune and 3 days in the office, and candidates must be physically located in Karnataka or Maharashtra. You’ll join a high-performing team building distributed, high-scale SaaS integrations with partners like Slack, Atlassian, and AWS, handling roughly 10 million events per day. Your daily work includes designing, leading, and delivering customer-facing software projects, communicating effectively, mentoring others, and applying best practices across the development cycle. The role requires at least 6+ years of software engineering experience, 3+ years in frontend JavaScript/React, and 3+ years in TypeScript/NodeJS/Java/Golang for high-volume apps, with a focus on future-proofing and solving reliability issues at scale; experience integrating with Jira/Slack/Shopify/Teams is a plus. The tech stack spans JavaScript/TypeScript, Golang, Ruby on Rails, React, AWS, Spinnaker to Kubernetes, and data in Aurora/MySQL/DynamoDB/S3, and Zendesk emphasizes diversity, inclusion, AI screening, and accommodations within a flexible hybrid work model.

The AI Specialist, Customer Success is a dynamic advisory role focused on helping Zendesk customers achieve fast business outcomes by leveraging Zendesk's Advanced AI Agents and realizing value from their investment. The role works across the customer’s organization—from CXO to administrators and ProdDev teams—and partners with Customer Success, Professional Services, and Product Development to drive AI adoption and overall success planning. Core responsibilities include proactive, outcome-driven customer engagement, accelerating AI adoption with mutual Success Plans, delivering a world-class onboarding experience and ongoing value realization, and advocating for customers to inform product development. Additional duties involve cross-functional collaboration with sales, support, and services; monitoring engagement and health KPIs; learning new AI solutions; and liaising with technical teams to test, troubleshoot, and implement fixes. Qualifications include 3+ years in enterprise customer success/SaaS, ability to demonstrate the business value of AI, strong multi-tasking and relationship-building skills, a bachelor’s degree in related fields (plus), with US OTE $109k-$163k (70/30 base/commission) and a hybrid work arrangement; Zendesk is an equal opportunity employer with commitments to diversity, inclusion, and accommodations.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, acting as the technical bridge between account executives and prospects and owning the technical relationship to drive customer happiness through onsite, online, and virtual engagements. Requirements include 5+ years of mid-market/enterprise software selling, the ability to map RFI/RFPs to solutions, excellent communication and presentation skills, strong discovery and objection handling, experience scoping and delivering customer pilots/POCs, and willingness to travel up to 40%. Candidates should have knowledge of web technologies and SaaS (HTML, CSS, JavaScript, prompt engineering), strong problem-solving skills, and the ability to learn new product functionality quickly with a focus on business impact; they should also be familiar with emerging AI technologies and LLMs (e.g., ChatGPT, Gemini) used in daily work. Additional desirable skills include experience in contact center environments, vertical industry expertise (e.g., Retail, Financial Services, Healthcare), consulting experience implementing enterprise software, knowledge of customer service software, ITSM, data warehousing, BI, and workforce engagement management, plus formal B2B software sales training. The role offers a US OTE of $151,000–$227,000 (80/20 base/commission), with potential bonuses and benefits, and compensation based on capabilities and location; Zendesk also emphasizes inclusion, hybrid work flexibility, AI-driven screening, equal opportunity employment, and accommodations for applicants with disabilities.

The Director will design, execute, and optimize Zendesk’s global channel go-to-market strategy and build the data infrastructure enabling real-time ROI and channel performance insights for marketing and sales. They will identify growth opportunities, establish measurement frameworks, and develop scalable analytics systems to ensure resources are focused on high-value initiatives with measurable impact. Key responsibilities include developing the global channel strategy, overseeing analytics infrastructure and dashboards, partnering with Marketing, Sales, and Finance, and translating data into actionable insights for executives. They will foster continuous improvement, mentor a high-performing analytics/engineering team, and align data definitions and processes across data, marketing operations, and GTM teams. Requirements include 9–12 years in marketing analytics/channel strategy or data engineering leadership, hands-on experience with modern data stacks and BI tools, strong business acumen and storytelling, cross-functional leadership, with preferred experience in global enterprise and cloud platforms; the role offers a US base salary of 187k–281k, hybrid work, and Zendesk’s commitment to equal opportunity and accessibility with AI screening disclosures.

Zendesk is seeking an Account Executive to grow its Commercial SaaS footprint by acquiring new customers and expanding relationships with existing partners, focusing on aligning solutions with customers’ goals. Key responsibilities include driving revenue growth, nurturing long-term relationships for retention, cross-selling, leveraging data and adoption insights to improve conversion and expansion, articulating Zendesk’s value, and managing complex, multi-month sales cycles to maintain a healthy pipeline and forecast. Candidates should have a BA/BS or equivalent, at least three years of B2B SaaS sales or solution engineering experience with a record of meeting or exceeding targets, expertise in complex renewals, and a proven ability to sell to VP/C-level executives, with strong presentation, negotiation, and closing skills. The role follows a hybrid work model requiring some in-office presence, with specifics determined by the hiring manager, and may involve domestic travel. Zendesk is an equal opportunity employer committed to diversity and inclusion, notes that AI screening may be used, and offers reasonable accommodations for applicants with disabilities.

Zendesk is hiring an Account Executive to grow its Commercial SaaS customer base, focusing on acquiring new customers and expanding existing partnerships to align with clients' goals. Key responsibilities include driving top-line revenue, nurturing relationships for retention, cross-selling, using data and customer insights to improve prospecting and retention, articulating Zendesk's value, leading complex sales cycles, building a qualified pipeline, maintaining forecasts, and securing executive sponsorship. Candidates should have a BA/BS or equivalent, at least 3 years in B2B SaaS sales or solution engineering, experience navigating multi-month cycles, managing relationships at various levels, strong presentation and negotiation skills, and familiarity with tools like Salesforce, Outreach, and Clari. The role is hybrid, requiring some in-office presence and flexibility to travel, with the specific schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion; AI screening may be used, and accommodations are available for applicants with disabilities, with contact provided for accommodation requests.

Zendesk is seeking a Premier Support Engineer to serve as the primary support contact for Premier customers, acting as the focal point for a global team and advocating solutions to deliver best-in-class customer experience. In this role you will be part of a highly technical team, own customer issues through resolution with empathy and resourcefulness, and provide guidance on APIs, frameworks, and SDKs while communicating clearly to build trusted relationships. Required qualifications include 2+ years as a Zendesk Administrator or deep product knowledge, English fluency for English-speaking EMEA customers, 2-4 years of enterprise software support, experience with enterprise technical architecture, and hands-on troubleshooting of complex multi-vendor SaaS solutions using HTML, JSON, JavaScript, and RESTful APIs; knowledge of Java, Ruby, or Python is a plus. You should be able to coordinate cross-functional teams, manage competing priorities and risk, deliver strong presentations (QBRs/scorecards), and be self-motivated with a willingness to work outside business hours and some travel; strong communication and innovative thinking are essential. Zendesk offers a hybrid work model (come into the office once a week), is an equal opportunity employer committed to global diversity and inclusion, and provides accommodations for applicants with disabilities, with AI screening as part of the selection process; for accommodations contact peopleandplaces@zendesk.com.

Zendesk is seeking a Senior Software Developer to join the Ticketing Product team, a full-stack group focused on the core support ticket functionality, ensuring admins, agents, and end-users can communicate easily, securely, and that the system is reliable, scalable, and fast. Responsibilities include simplifying a complex ticketing system to be highly customizable, delivering enterprise-grade software for global products, promoting code ownership and robust test coverage, and participating in all phases of the software lifecycle while collaborating on backend modernization. Mandatory requirements are 4+ years of software development experience, expert-level backend skills in Ruby on Rails, strong understanding of GraphQL/REST/API design and systems architecture, experience designing and operating enterprise-scale systems, and practical web development experience in a large codebase. Preferred requirements include experience with additional server-side languages (e.g., Ruby, Java, Python), proficiency with relational databases like MySQL or Aurora, knowledge of MySQL, Elasticsearch, Redis, experience with distributed architectures (Kafka, SNS/SQS), and excellent written and verbal communication; the tech stack includes Backend: Ruby on Rails, GraphQL, MySQL/Aurora, Redis/Memcached, Kafka, Kubernetes, DynamoDB; Tools: Git/GitHub, Spinnaker; Analytics/Monitoring: Datadog, BigQuery, Sentry, AWS; Frontend: Apollo, REST APIs, GraphQL API gateway (Java). The posting notes a hybrid work model with part-time in-office attendance, mentions AI screening of applications, and emphasizes Zendesk’s commitment to fairness, equal opportunity, diversity and inclusion, including accommodations for applicants with disabilities; contact information for accommodations is provided.

Zendesk in Copenhagen is hiring a Frontend Engineer for its Knowledge team to build AI-powered knowledge management and customer service experiences, using React and TypeScript in a modern frontend stack with a hybrid onsite/remote arrangement. You will develop and improve frontend features, collaborate with ML scientists and product teams to implement AI capabilities, participate in agile processes, and ensure usability, accessibility, and performance while clearly communicating design decisions. Requirements include 3+ years of frontend experience with React/JS/TS, understanding of software design and service-oriented architectures, experience with agile workflows, and familiarity with backend tech (Ruby on Rails/Node.js) and REST/GraphQL APIs; AI frontend experience is a plus. Preferred qualifications include a CS degree, experience with event-driven architectures, content management systems, or cloud deployment (Docker, Kubernetes, AWS), observability tools, and prior AI/LLM frontend work. The role uses a tech stack of React/JS/TS on the frontend, Rails/Node/GraphQL/REST on the backend, AWS/Kubernetes/Docker for infrastructure, and data stores like MySQL, Redis, ElasticSearch, Aurora, and S3, with a stated hybrid work policy, a commitment to diversity and inclusion, and accommodations for applicants as needed.

Zendesk is seeking a Senior Staff Software Engineer for its Engineering & Integration Shared Services in Poland to design and maintain RESTful APIs, middleware, and event-driven microservices, with data integration across SaaS systems to enhance the employee and customer experience. The role offers PLN 278,000–418,000 annual base salary plus an annual bonus based on performance, a hybrid work model (one in-office day per week) with Recharge Fridays, and in-office perks such as lunches, breakfasts, and massages. Daily responsibilities include leading global API ecosystem initiatives, developing tools for documentation and contract testing, influencing architectural decisions, collaborating across teams, and working with Go, Ruby, and AWS, while maintaining observability, stability, and data-driven decision making, mentoring others, and exploring AI/ML enhancements. Qualifications require 10+ years in backend/integration engineering, advanced Java, experience building microservices and APIs, AWS serverless technologies, SaaS integrations, testing, DevOps collaboration, Agile practices, and strong communication; a BA/BS and English fluency are required, with preferred skills in Node.js, Python, CI/CD, observability, security/compliance, data management, and data orchestration. Zendesk promotes equal opportunity and inclusion, notes that AI-based screening may be used, and explains the hybrid work arrangement and accommodations for applicants with disabilities.

Zendesk is hiring a Program Manager for Product Development on the Zendesk Platform to drive cross-product initiatives and ensure timely releases across global teams (EMEA, APAC, AMER). The role partners with Product Management and Engineering, and collaborates with Marketing, Localization, Alliances, Advocacy, Customer Success, Legal, Finance, and Sales to deliver engineering programs on time, build roadmaps, align dependencies, and broker commitments. You will identify and mitigate risks, own regular program status reporting, facilitate meetings and ceremonies, and foster strong cross-functional relationships while continuously improving processes. Basic qualifications include proven experience managing programs or technical projects with moderate supervision, the ability to independently drive activities, proficiency with TPM tools and agile methodologies (e.g., Jira, Confluence, Trello, Kanban, Productboard, Smartsheet), and strong problem-solving, communication, and facilitation skills, plus adaptability to change. Preferred qualifications include prior software company experience in Engineering programs, hands-on OKRs or similar frameworks, and the ability to build buy-in and partner with leaders to align goals, with the role also noting a hybrid work model and Zendesk’s commitment to diversity and inclusion, equal opportunity employment, and accommodations for applicants with disabilities.

Zendesk is hiring a Software Engineer for the Engineering Productivity team in Pune, APAC, to tackle scalable technical challenges and help enhance Zendesk’s engineering processes. The Engineering Productivity team builds easy-to-use tools and infrastructure that simplify building, testing, and delivering reliable products, working closely with internal development teams to boost productivity. Daily duties include collaborating with engineers to design and develop solutions, attending stand-ups, writing clean code, participating in code reviews, troubleshooting issues, streamlining workflows, and staying up-to-date with new technologies. Candidate requirements include 3+ years of experience (with at least 2+ years in Jenkins, SonarQube, Cloud Architecture, and DevOps tools in a SaaS or product development context), strong DevOps knowledge, familiarity with Docker/Kubernetes, Python (Java/JS a plus), Maven and CI/CD, good problem-solving under pressure, adaptability, and a commitment to TDD where appropriate. The role requires being physically located in Karnataka or Maharashtra with a hybrid in-office schedule; Zendesk notes AI screening and equal opportunity commitments, along with accommodations for disabilities upon request.

Zendesk is hiring a Senior Software Engineer for the Engineering Productivity team in Pune/APAC to tackle scalable technical challenges and improve engineering processes. The newly formed Pune-based team focuses on developing tools and workflows to boost productivity, performance, and cost-efficiency across Zendesk’s engineering organization. Daily duties include mentoring CI tool engineers (GitHub, GitHub Actions, Artifactory), building a configuration-driven repository with GitHub provisioning via Identity Provider integrations, improving reliability and reducing costs, authoring RFCs, leading design reviews, and coordinating with cross-functional stakeholders. The role requires 7+ years in the industry (8+ years in deployment pipelines), cloud experience (AWS/GCP/Azure), infrastructure automation (Terraform, Crossplane, CloudFormation), Kubernetes/Docker, architectural leadership, DevOps expertise, proficiency in Go/Python/Ruby, strong problem-solving, learning agility, and excellent communication across time zones. Zendesk emphasizes equal opportunity and inclusion, offers hybrid work with partial in-office presence in Karnataka or Maharashtra, provides accommodations for disabilities, and notes that AI may be used in screening.

The Senior Solutions Architect at Zendesk acts as the pre-sales technical expert, collaborating with the Contact Center Platform Architecture team and potential customers to design and scope customized Zendesk-based solutions and secure professional services engagements, with required CCaS architecture and AWS (Connect or Services) experience. Responsibilities include leading pre-sales technical scoping, supporting the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products, and creating detailed professional services estimates and proposals for new solutions. The role requires articulating complex technical concepts clearly to diverse audiences—from technical teams to executives—while maintaining deep technical expertise across Zendesk's Contact Center product suite and guiding technical discussions. Qualifications include strong AWS Connect/services CCaS experience, prior solutions architect experience in CCaS environments supporting AWS, hands-on experience building, migrating, and deploying complex cloud solutions, plus a solid background in Amazon Connect, SaaS, and enterprise-level architecture and excellent communication skills. The job is hybrid, combining in-office presence part of the week with remote work, and Zendesk emphasizes inclusion, potential AI screening, and equal opportunity with accommodations available for applicants with disabilities.

The Technical Account Manager (TAM) at Zendesk partners with customers to craft and implement strategies that enable innovation and exceptional customer and employee experiences, collaborating with agents, admins, IT teams, CX Directors and executives while guiding the client’s team rather than performing implementations. They work with Success, Sales and Premier Enterprise teams to establish relationships across all CX stakeholders, document the customer’s CX ecosystem (use-cases, workflows, configurations, integrations, apps, and compliance) and lead the adoption of Zendesk capabilities to deliver quick wins through demos and standard processes. As owner of the Premier Enterprise offering, the TAM develops and leads a Customer Technical Roadmap with short-, medium- and long-term improvement plans, and conducts weekly operational reviews and value playback with the client, Zendesk and other stakeholders. They orchestrate the use of Zendesk resources (PSE, Assist/TA, Professional Services, Training, Product Managers), coordinate with Premier Support and customer support to ensure robust issue resolution, and advocate for customer needs to accelerate product feedback and feature delivery. The role is hybrid, with partial remote work and a requirement to be in the local office part of the week; candidates should have 7+ years of technical experience (5+ in enterprise), Zendesk knowledge, strong communication, SaaS and API experience, and a proven ability to operate in a collaborative environment, with Zendesk committing to equal opportunity, diversity, inclusion and accommodations, and noting the potential use of AI in screening applications.

Zendesk is hiring a Director of Commercial Sales to lead a hybrid team across Spanish-speaking LATAM and the Caribbean, driving rapid growth and market presence with AI-driven selling. The role involves shaping a high-velocity growth strategy, leveraging AI and sales tech, recruiting and mentoring a diverse team, and steering complex, multi-product deals with rigorous forecasting and MEDDPICC methodology while collaborating cross-functionally with Marketing, CS, Solutions Engineering, and Product. Ideal candidates have 10+ years in B2B/Enterprise SaaS sales (5+ in management), a proven record of exceeding targets, proficiency with tools like Salesforce, Outreach, Clari, Gong, and strong executive relationships in Spanish and English, with willingness to travel; CX/CRM brand experience is a plus. The position requires being based in Mexico City or the State of Mexico, with travel as needed, and a mandate to stay close to market dynamics and provide quarterly business insights to executive leadership. Zendesk emphasizes innovation and inclusion, offers competitive compensation, equity, and benefits, and may use AI in screening while supporting a hybrid work environment with accommodations for applicants with disabilities.

Zendesk is hiring Digital Inside Sales Specialists in Dublin as part of a new, fast-growing team, with a hybrid arrangement that requires 3 days per week in the office. Responsibilities include handling inbound leads and existing customers primarily via chat and email, resolving inquiries to boost online conversions, becoming a Zendesk product expert, conducting discovery calls and demos, and turning customers into champions. You will aim to meet or exceed SLAs and KPIs (including ticket volumes, response and resolution times, and productivity) while contributing to a shared revenue target and consistently surpassing activity, pipeline, and revenue goals weekly. Requirements include excellent English writing skills, with a second language such as French, German, Dutch, Spanish, or Arabic highly desirable, 1+ years of sales experience (SaaS experience preferred), and the ability to multitask a high volume of opportunities across Zendesk’s global market. Zendesk emphasizes diversity, equity, and inclusion, offers accommodations for applicants with disabilities, and may use AI screening; details are available via their diversity and EEOC resources.

Zendesk seeks a Public Sector Account Executive focused on Education and State Government in the Northeast US to grow the public sector account base and expand Zendesk’s impact. Responsibilities include driving revenue from new customers, cross-selling to existing accounts, managing key relationships for retention, and leading complex, multi-month sales cycles with proof-of-concept stages. Requirements include a BA/BS and at least five years in public sector SaaS sales or solution engineering with a proven track record, plus experience selling to VP/C-level executives and strong presentation, negotiation, and closing skills; familiarity with Salesforce, Outreach, and Clari is a plus. The US annualized OTE ranges from $216,000 to $324,000 with a 50/50 base/commission mix and potential bonuses or benefits, with compensation varying by location and experience. Zendesk emphasizes a hybrid, inclusive culture, may use AI to screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities upon request.

Zendesk is seeking a Senior ML Engineer to build scalable ML/AI products that improve customer experience for millions of end users, working with Research Scientists and other engineers. Your daily work includes writing robust production-grade Python code for ML-powered features (like intent detection and sentiment analysis), designing scalable pipelines for large-scale text data (including real-time conversations), productionizing models and LLM-powered services, leading design and architecture decisions, evolving MLOps practices, mentoring juniors, and resolving production issues. Key challenges include enriching conversations with language detection and sentiment analysis, automating interactions and routing across languages and regions, conducting large-scale A/B testing and model evaluation, expanding retrieval and information extraction capabilities, and serving and monitoring large models with low latency. Required qualifications include strong Python software development skills, experience with scalable data processing (Spark, AWS Batch, Airflow), SQL and distributed data modeling, MLOps (CI/CD, model registries, retraining), cloud and microservices (AWS, Kubernetes, Docker), and familiarity with NLP/LLM libraries and production workflows. The role uses a stack including Python and Ruby, AWS, PyTorch, AWS Batch/MetaFlow, data stores like S3, RDS MySQL, Redis, Elasticsearch, Snowflake, Aurora, and deployment to Kubernetes with Docker and Kafka, and it features a hybrid in-office/remote schedule along with Zendesk’s commitments to diversity, equal opportunity, AI screening, and accommodations.

Zendesk is hiring an Account Executive to grow its Commercial SaaS business, focusing on acquiring new customers and expanding existing partnerships to better align with customers’ goals. Key responsibilities include driving revenue, nurturing relationships for satisfaction and retention, cross-selling, using data and customer insights to improve prospecting and retention, communicating product value, leading complex sales cycles, maintaining a robust pipeline and forecast, and securing executive sponsorship. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering with a proven track record, experience managing long and multi-level sales cycles, strong presentation and negotiation skills, selling to VP/C-level executives, an entrepreneurial mindset, familiarity with Salesforce/Outreach/Clari, and willingness to travel. The US OTE range is $168,000 to $252,000 with a 50/50 base/commission split, and the role features a hybrid work model with partial in-office attendance determined by the hiring manager. Zendesk emphasizes its mission, inclusive culture, potential AI screening, and equal opportunity practices, including commitments to diversity and accommodations for applicants with disabilities.

The AI Sales Specialist role at Zendesk is to drive growth and adoption of the AI product suite in the EMC segment across the AMER region, working in a quota-carrying overlay capacity with the Core Account Executive team. Key responsibilities include owning sales quotas, partnering with Core AEs to target revenue from existing Zendesk accounts and new business, building customer relationships, applying a value-based selling approach to align the AI portfolio with customer goals, and leading AI POCs with support from the AI Success team to uncover expansion opportunities. The role encompasses AI sales enablement, acting as a subject-matter expert for AI solutions, owning enablement initiatives for the territory, and ensuring timely product updates, plays, and market insights reach assigned Core AEs to aid prospecting and qualification. It also requires strong people skills to collaborate across frontline sales and Zendesk leadership, inspire teams to excel in AI, and contribute to large deal pursuits with cross-functional insights and guidance. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a track record of meeting targets, excellent communication, willingness to travel, and overlay/co-sell experience; Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity employment, and offers accommodations for applicants with disabilities.

Zendesk is seeking a hands-on Senior Business Systems Analyst to lead the Enterprise Wide Applications team with a primary focus on back-office and legal applications, partnering with Legal, Sales, People & Places, and IT leadership to deliver scalable, automated, and globally consistent solutions. You will provide administration oversight for DocuSign, Ironclad, and other assigned apps, scale admin duties via the IT help desk, own and manage key Legal applications, and ensure smooth operations and future growth. The role includes partnering with Legal leadership to define a strategic roadmap, collaborating with Architecture, PMO, and business stakeholders to translate needs into secure, high-quality solutions, leveraging data to monitor performance and drive decisions, and leading governance, migrations, and change management activities. Requirements include 3+ years of administering Legal apps, 4+ years in SaaS/consulting (PM/Change mgmt a plus), the ability to lead initiatives autonomously in fast-paced settings, strong problem-solving and project management skills, CLM experience, familiarity with Agile/Kanban/ITIL, and excellent communication across all levels. The position is limited to candidates located in Karnataka or Maharashtra for hybrid work, with in-office days as determined by the hiring manager; Zendesk is an equal opportunity employer committed to diversity and inclusion and may use AI screening, with accommodations available for disabilities.

GitLab is an open-core, AI-powered DevSecOps platform serving 100,000+ organizations and emphasizes collaboration, broad contribution, and AI-driven productivity across the company. The Product Security Incident Response Team (PSIRT) analyzes and validates vulnerabilities in GitLab products, coordinates remediation with engineers and product teams, and runs the Coordinated Vulnerability Disclosure program to protect customers and drive security improvements. The role involves reproducing and documenting vulnerabilities, variant hunting and exploitability research, supporting remediation and release readiness, automating vulnerability triage, and contributing to lifecycle communications and documentation for technical and non-technical audiences. Qualifications include experience managing vulnerability triage/remediation/disclosure (e.g., PSIRT, bug bounty), strong knowledge of web security and common vulnerabilities (OWASP Top 10, CVE/CWE/CVSS), programming or scripting skills (Ruby, TypeScript/JavaScript, Go), and the ability to read code and communicate across teams, plus familiarity with tools like BurpSuite. GitLab offers remote work with benefits such as flexible PTO, equity, parental leave, and home office support, and emphasizes an inclusive, equal-opportunity hiring approach worldwide, encouraging applicants who may not meet every qualification to apply and providing accommodations as needed.

- GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. - The Senior Learning Experience Designer will join the Digital Success team within Professional Services Education Services to create scalable, digital-first learning experiences—self-paced eLearning and virtual instructor-led training—that help customers adopt GitLab and become champions. - You’ll design modular learning paths, interactive labs, assessments, and content across formats; collaborate with product, engineering, support, and subject matter experts to keep content current; and analyze learner data to improve engagement, knowledge retention, and program impact. - Requirements include a background in instructional design or related fields, experience with eLearning tools (Articulate Rise, Storyline, Captivate, Clueso, or Camtasia), and strong project management and communication skills for delivering in a distributed, asynchronous environment. - The role is remote with a US salary range of $117,600–$168,000, plus benefits such as flexible PTO, equity, parental leave, and a commitment to equal opportunity and inclusive hiring, with location-based eligibility as applicable.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The Senior Director of Professional Services will lead GitLab’s global services delivery across EMEA, shaping the vision and strategy for consulting, implementation, training, and advisory services and collaborating closely with Sales, Product, and Customer Support. Key responsibilities include defining and tracking KPIs (bookings, utilization, delivery quality, customer satisfaction, P&L), owning the delivery lifecycle from scoping to post-go-live, and building executive-level customer relationships while ensuring offerings align with GitLab’s roadmap and partner models. Requirements include progressive leadership in professional services within technology, experience scaling a services business, cross-functional team leadership, familiarity with subscription-based models and SDLC/DevOps tools, and the ability to operate remotely with up to 20% travel. The role is part of a distributed, asynchronous Professional Services team, with benefits such as health and financial perks, equity, and growth opportunities, and a strong commitment to equal opportunity and inclusive hiring, subject to location eligibility and recruitment privacy considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world and accelerate progress through broad participation. The role is New Business Account Executive in India, focused on acquiring new logos, expanding GitLab’s regional presence, and guiding prospects through initial evaluations to generate Net ARR and long-term opportunities. You’ll own the full sales cycle—from prospecting to close—maintain 3-4x pipeline with 40-50% of time on pipeline generation, conduct 3-5 discovery meetings daily, and navigate multi-stakeholder, C-level buying processes with support from Solutions Architecture and Customer Success. Ideal candidates have 3-5 years of B2B SaaS experience with at least 1 year in new logo acquisition in India or similar markets, a track record of closing, familiarity with consumption-based models, and proficiency with MEDDPICC/Command of the Message and tools like Salesforce, Clari, Outreach, LinkedIn Sales Navigator, Gong, and 6sense. The New Business Sales team is remote and collaborative, emphasizing growth mindset, ongoing enablement, and cross-functional partnership; GitLab is an equal opportunity employer with location-based guidelines, various benefits, and a call to applicants from underrepresented groups.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Commercial Account Executive role focuses on mid-market and commercial accounts, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. Responsibilities include owning and growing a Mid Market book, driving the full sales cycle from outbound prospecting through discovery, negotiation, and close, and collaborating with partners, sales, customer success, renewals, and solutions architects to ensure adoption and minimize churn while maintaining accurate forecasts. Qualifications include experience in complex B2B software sales with commercial and mid-market customers, a track record of breaking into new accounts, understanding procurement processes, and the ability to build a strong territory network and partner-driven pipeline. The team is remote and global, with a culture that values transparency and collaboration, and GitLab offers benefits such as flexible PTO, equity, parental leave, and a strong commitment to equal opportunity and diversity, inviting applicants from diverse backgrounds to apply.

Sentry is building performance and error monitoring tools to help developers write better software faster, backed by over $217 million in funding and 100,000+ organizations, with a hybrid work model that anchors in-office days on Mondays, Tuesdays, and Thursdays. The role is Senior Software Engineer, Native, on the client infrastructure (SDK) team, developing native SDKs for languages like C/C++, extending integrations, and building new gaming console integrations while contributing to the design of external and internal services and open-source code. You’ll work in the Game Dev Experience (GDX) team to evolve native, game engine, and console products, solving challenges in compilers, debugging, OS internals, low-level optimization, and distributed systems, using C/C++ plus Rust, Python, .NET, and JavaScript, and collaborating with Infra to process over a billion events daily while writing tests and documentation. Qualifications include 5+ years of relevant experience, expertise in high-performance native servers/desktops/libraries, proficiency in C/C++, with bonus for experience with game engines (Unreal, Unity, Godot) or gaming consoles (PlayStation, Xbox, Switch) and other languages, and you must live in Vienna or be willing to relocate. The compensation package starts at EUR 95,000 gross per year (with a legally required minimum of EUR 60,844), plus benefits such as equity, paid time off, health insurance, accommodations if needed, and Sentry’s commitment to equal opportunity and open-source values.

Figma is expanding its team to advance design accessibility, and the Director of Inside Sales will define and execute the global renewals strategy while leading regional renewals managers to drive retention, growth, and customer experience across all markets. The role includes setting clear OKRs, leading forecast cadence, ensuring accountability for gross and net retention, aligning with Sales and CS leadership, and sponsoring strategic renewals with scalable processes and tooling. Candidates should have 10+ years in SaaS renewals/sales/CS, 5+ years in senior leadership managing global or multi-regional teams, 2+ years in second-line leadership, and a proven track record in high-performing, distributed renewals or account management. While not required, hands-on Figma experience is a plus, and Figma encourages applicants who may not perfectly match the listed criteria. Full compensation details include a base salary range of $146,300–$189,700 USD for SF/NY hubs, with remote roles localized by location, equity and a broad benefits package, plus accessibility accommodations and a commitment to diversity and privacy.

Figma is growing its team to make design accessible to all, enabling ideas to become products through brainstorming, prototyping, translating designs into code, and AI-driven iteration with real-time collaboration from anywhere. The Director of Inside Sales will define and execute the global renewals strategy, lead regional managers, and collaborate with senior executives to ensure retention, customer experience, and growth across all markets. Responsibilities include establishing OKRs, leading forecast and business reviews for renewals, driving gross and net retention, prioritizing renewals, sponsoring strategic complex deals, and building scalable processes and tooling. Requirements include 10+ years in SaaS renewals/sales/CS, 5+ years in senior leadership, 2+ years of second-line leadership, experience with large distributed teams, and strong analytical forecasting skills; hands-on Figma experience is a plus and applicants from diverse backgrounds are encouraged. The compensation package features a base salary range of $146,300–$189,700 for SF/NY hubs, equity and comprehensive benefits, remote localization and incentives, plus accessibility accommodations and a note about privacy, in-person onboarding, and cameras-on during interviews.

Tempo serves more than 30,000 customers, including about a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting and more. Originating in 2007 as a time-tracking tool, Tempo grew to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help the world work smarter. The VP of Revenue Operations will own Tempo's end-to-end revenue engine, shaping a scalable, predictable growth strategy across marketing, sales, and customer success. Responsibilities include defining the multi-year revenue strategy and planning cycles, optimizing end-to-end revenue processes, owning data and analytics, managing the revenue tech stack, and leading cross-functional collaboration across GTM teams. Candidates should have 12+ years in revenue or sales operations, including at least 5 years in a senior leadership role, strong analytics and CRM experience (Salesforce preferred), deep SaaS metrics expertise, and familiarity with RevOps frameworks; Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity culture, with resumes submitted in English.

Atlassian serves over 300,000 customers with complex, large-scale operations and aims to unleash team potential through software, delivering exceptional customer impact and ongoing revenue growth within a collaborative culture. The Success Accelerator Program Manager is a strategic partner to Success Teams and cross-functional groups (Product, Data Science, and customer-facing teams), ensuring data-driven insights inform decisions and driving improvements in adoption and satisfaction. The role owns the framework for critical programs, blending technical expertise with business acumen, and uses product telemetry alongside customer behavior data to build and measure data-backed hypotheses that boost adoption. Atlassian offers flexible work locations and hires in any country with a legal entity, supporting work-life balance and broad talent access. Key responsibilities include structuring complex problems, quarterly strategy planning, reporting adoption lifts, owning lifecycle product adoption scoring with data quality and privacy, partnering to test hypotheses, advising executives, improving analytics processes, mentoring team members, and presenting insights to influence senior stakeholders.

Atlassian serves over 300,000 customers worldwide with complex, large-scale operations and high expectations, aiming to unleash the potential of every team through powerful software, exceptional customer impact, and ongoing revenue growth. The company’s culture centers on the value of “play, as a team,” where colleagues support each other, celebrate wins, and share knowledge. The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups (including Product and Data Science) to ensure data-driven insights inform business decisions, owning the framework for critical programs and driving adoption and satisfaction. The role blends technical expertise, business acumen, and cross-functional influence, supporting the Success Business Office to deliver high-impact programs and ensuring data-backed hypotheses with product telemetry and customer behavior data. Atlissian offers flexible work arrangements and global hiring, while the role requires structuring complex problems, proposing quarterly strategies, reporting adoption lifts, owning scoring models, mentoring analytics practices, and effectively presenting insights to executive stakeholders.

Atlassian serves over 300,000 customers with complex, large-scale operations and aims to unleash every team’s potential through powerful software that delivers customer impact and ongoing revenue growth. The company’s unique culture centers on the value of “play, as a team,” supporting each other, celebrating wins, and sharing knowledge. The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups, including Product, Data Science, and customer-facing teams, ensuring data-driven insights inform decisions and improve key outcomes. The role owns the framework for our most critical programs, blends product telemetry with customer behavior data, builds data-backed hypotheses, and drives measurable adoption and satisfaction improvements across programs. Atlassian offers flexible work locations and hires in any country with a legal entity; the role requires strategic leadership, executive engagement, data quality and privacy stewardship, and strong presentation skills to influence stakeholders with actionable insights.

Atlassian serves 300,000+ customers worldwide with complex, large-scale operations and high expectations, aiming to unleash the potential of every team through powerful software and a culture of collaborative “play as a team.” The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups, including Product and Data Science, ensuring data-driven insights inform decisions and owning the framework for our most critical programs to improve customer adoption and satisfaction. The role blends technical expertise, business acumen, and influencing skills to support the Success Business Office in delivering high-impact programs, combining product telemetry with customer behavioral data and building data-backed hypotheses to drive adoption. Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where they have a legal entity. Strategic leadership responsibilities include structuring ambiguous problems, delivering insights to senior leadership, reporting product adoption lifts, owning adoption scoring models with data quality and privacy, partnering with PMs to test and optimize plays, mentoring team members, and translating analytics into actionable recommendations for diverse stakeholders.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity, giving employees control over work-life balance. The Senior Product Manager for Rovo will drive one of Atlassian’s top strategic priorities by leading go-to-market efforts to bring Rovo to millions of users worldwide. They will coordinate cross-functional teams to ensure field readiness, shape roadmaps, and create sales-ready collateral and scalable demo experiences. They will own the customer-facing demo environment, develop golden use cases, enhance public materials and the demo library, improve data access for real-world testing, and track adoption metrics and feedback. They will communicate roadmaps and adoption results to leadership, lead demos and executive briefings, and collaborate with Marketing to publish content and enable a self-serve demo experience on the public website.

Atlassian supports flexible work locations and hires globally where it has a legal entity, giving Atlassians control over family and personal priorities. The role is Senior Product Manager for Rovo, a high-priority initiative aimed at getting Rovo into the hands of millions and leading its go-to-market partnerships, field readiness, and customer-facing demos. Responsibilities include scaling pre- and post-sales field readiness with technical sales and solutions teams, collaborating with Marketing on collateral, compiling and publishing the Rovo PM roadmap for the field, and ensuring consistent messaging across go-to-market teams. The role also owns the customer-facing demo environment and public materials, defines golden use cases, develops them in demos, improves 3P data access for testing, tracks adoption metrics, and leads a new self-serve demo experience on the public website. Communication duties involve crafting clear narratives, presenting roadmap updates to senior leadership and field teams, and representing Rovo in demos and executive briefings.