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Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They’re hiring an Associate Product Support Engineer due to growth to work with their business-class products and Atlassian tools (Jira, Confluence) in cloud and data center environments, collaborating with senior engineers. The role involves diagnosing, configuring, troubleshooting and solving technical issues in the Atlassian landscape, providing L1/L2 support, researching and identifying solutions, and owning issues from start to finish with guidance on L3 investigations. Requirements include 1–2 years in technical support, excellent customer-facing communication and empathy, teamwork and flexible scheduling, with nice-to-haves such as a technical degree, Atlassian exposure, experience with ticketing and collaboration tools, version control, observability/monitoring tools, and exposure to AI tools. Benefits include equity, 25 paid days off (30 after 5 years), 24 hours paid volunteer time, Appfire University training, private health insurance, Multisport and transport cards, monthly food vouchers, a one-time baby bonus, three volunteering days, a fully remote role in Bulgaria with an option to work from Sofia, plus market recognition and an equal opportunity employer statement.

Appfire is a remote-first company of 800+ employees across 28 countries, building software to help teams collaborate, with flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, plus customer stories available. The role is Associate Product Support Engineer, focusing on Atlassian products deployed globally in cloud and data center environments. You will diagnose, configure, troubleshoot and resolve technical problems for Appfire Apps, provide L1/L2 support, assist with L3 investigations, and own issues from start to finish. Requirements include 1–2 years of technical support experience, strong communication and problem-solving skills, and flexibility; nice-to-have items include a technical degree, Atlassian ecosystem exposure, experience with ticketing/service tools, version control, observability tools, and AI tool exposure. Benefits include an indefinite contract with equity eligibility, generous vacation and wellness time, volunteer time, private healthcare, life insurance, MyBenefit, home office and lunch allowances, remote work, and recognition as a diverse employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. The role focuses on turning expertise across Appfire into packaged AI skills for agents and building a lightweight skills management layer to track usage, ownership, and visibility. Delivery will be via Appfire-hosted endpoints, with questions around data residency, compliance, usage-based pricing, and a go-to-market plan, while coordinating with a separate governance team to define what agents can do. Success will be measured by a growing catalog of packaged skills by 2026, enterprise adoption of the management layer by 2027, documented data residency commitments, and a robust policy-engine requirements pipeline. Requirements include several years as a product manager taking a product from 0 to 1, experience with usage-based or hosted SaaS pricing and defining new delivery architectures with compliance tradeoffs; nice-to-have items include marketplace/platform experience, familiarity with AI agent standards, and Atlassian ecosystem knowledge; and the role offers equity, extensive time off, wellness benefits, private health insurance, remote-work support, and equal opportunity employment.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role will turn cross-product expertise into packaged AI skills and build a lightweight skills management layer to track version history, ownership, and usage across agents, defining the packaging format, delivery model, and go-to-market plan for each product team. Delivery is via Appfire-hosted endpoints rather than downloadable files, with ongoing questions about data residency, compliance, and a usage-based pricing model, and you’ll help decide the right architecture while coordinating with a separate policy-engine team that sets what agents are allowed to do. Success is measured by a growing catalog of packaged skills adopted by enterprise customers by end of 2026, a clear signal on the viability of the management layer with defined scope, documented data residency commitments before shipping, management-layer adoption by Q2 2027, and a working policy-engine requirements pipeline with no duplication. Requirements include multiple years of product management experience shipping 0-to-1 products with a strong business case, experience with usage-based hosted SaaS pricing, comfort defining new delivery architectures and compliance tradeoffs, and nice-to-have marketplace/platform experience or familiarity with AI agent standards; benefits include equity, generous time off, wellness and learning programs, and fully remote work in Bulgaria.

Appfire is a remote-first software company with 800+ employees across 28 countries, builder of tools like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role focuses on creating a product to discover, govern, audit, and understand every AI agent in enterprise Jira environments, with end-to-end ownership of platform capabilities and the policy layer that governs agent actions. You’ll own the platform foundation (config movement, CI/CD access, visibility into changes), agent governance (treat AI agents as configurable assets with deployment tracking and rollbacks), a control plane for AI activity (inventory, policy engine, audit trails, cost attribution), and the policy engine that enforces rules across Appfire products, plus partner relationships and customer discovery. Required experience includes several years as a product manager for complex enterprise infrastructure or governance products, ability to ship in phased roadmaps, and skill in engaging senior technical buyers; nice-to-have items include Atlassian ecosystem familiarity, AI governance experience, and policy/rules engine experience. Benefits for Poland include equity, 26 vacation days, wellness days, volunteer time, learning via Appfire University, comprehensive health and life insurance, remote work stipend, and recognition from industry awards, along with a commitment to equal opportunity.

Appfire is a remote-first company with 800+ employees across 28 countries, known for flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role is to build a product that discovers, governs, audits, and costs every AI agent running in enterprise Jira environments, with end-to-end ownership of platform capabilities and the policy layer. You’ll strengthen the platform foundation (reliable config movement, CI/CD access, visibility into changes), extend agent governance to treat AI agents as configurable items, and create a control plane for AI activity including discovery, a searchable inventory, a policy engine, audit trails, and cost attribution. Success means enterprise customers deploy AI agent configurations with confidence, platform admins see all agents and owners, governance policies are enforced across Appfire products, and enterprise accounts grow using agent governance capabilities. Requirements include several years as a product manager for complex enterprise infrastructure or governance products and experience selling to senior technical buyers, with nice-to-have familiarity with Atlassian ecosystems or AI governance, and benefits include equity, generous PTO and wellness programs, private health insurance, and fully remote work in Bulgaria.

Appfire is a remote-first company with 800+ employees across 28 countries, offering collaboration software and flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They are hiring a product manager to build an enterprise AI governance product for Jira that helps platform teams discover, govern, audit, and understand the cost of every AI agent running in their environment. You’ll own end-to-end areas including platform foundation (config movement, CI/CD access, visibility into changes), agent governance (treating AI agents as configurable assets and deployment rollbacks), a control plane for AI activity (discovery, inventory, policy enforcement, audit trails, cost attribution), the policy engine (enforcement across apps), partner relationships, and customer discovery. Success looks like enterprise customers confidently deploying agent configurations, single visibility for admins, a cross-product policy engine, and growing adoption of agent governance. Requirements include several years as a product manager for complex enterprise infrastructure or governance products, experience selling to senior technical buyers, and direct customer discovery; nice-to-haves include familiarity with the Atlassian ecosystem and AI governance experience; and benefits include equity, generous time off, remote work in Spain, learning and development, health coverage, home-office stipend, and volunteering days.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The company is hiring a full-time Senior Analytics Engineer to build and activate a company-wide Snowflake data asset, integrating data sources and creating a trusted metrics layer for reporting, analysis, and experimentation. The role involves designing data models and pipelines using DBT and Snowflake, defining metrics and dimensions for self-service analytics, and collaborating with Analytics Engineers, Data Engineers, Data Analysts, and Business Partners. Required qualifications include 5+ years in analytics engineering, expert SQL, Python and DBT, experience with data warehousing and self-service analytics, and strong communication skills in a remote setting; preferred qualifications cover DBT experience, data wrangling, end-to-end SDLC ownership, Git, cloud platforms, semi-structured data, BI tools, and ML or marketing analytics experience. Benefits include equity, 26 vacation days, 12 wellness days, 24 hours of volunteering, learning via Appfire University, private health insurance in Bulgaria, Multisport, lunch vouchers, a Sofia transport card, a baby bonus, and fully remote work within Bulgaria, along with recognition from major awards and a note of equal opportunity (Req ID: 815).

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. They are seeking a full-time Senior Analytics Engineer to build a company-wide data asset in Snowflake, align and activate new data and metrics across the organization, and provide a trusted, accessible view of information for all stakeholders. The role involves designing and launching data models and pipelines using DBT, SQL, and Python, transforming raw warehouse data into analytics artifacts like metrics, dashboards, and self-service solutions, and enabling downstream data consumers. Requirements include 5+ years of experience, strong SQL, expert schema design and dimensional modeling, DBT, and Python; preferred qualifications cover cloud technologies, GIT/Bitbucket, data wrangling, end-to-end SDLC ownership, familiarity with semi-structured formats and BI tools, and knowledge graphs/ontology as a plus. Benefits include equity, 26 vacation days, 12 Wellness Days, paid volunteer time and CSR volunteering days, Appfire University learning, fully paid private healthcare, a remote-work stipend, and recognition; Appfire is an equal opportunity employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it emphasizes flexible work styles. They are seeking a full-time Senior Analytics Engineer to build Appfire’s company-wide Snowflake data asset from multiple sources and to develop a trusted metrics layer for reporting, analysis, and experimentation. The role involves architecting and launching data models and pipelines with DBT and Snowflake, defining metrics and dimensions for self-service analytics, and collaborating with Analytics Engineers, Data Engineers, Data Analysts, and Business Partners to scale impact. Requirements include 5+ years of experience, expert SQL, Python and DBT, strong data warehousing knowledge, and proven ability to work remotely; preferred qualifications include DBT deployment, data wrangling, cloud platforms (AWS/GCP/Azure), JSON handling, BI tooling, and ML or marketing analytics experience. Benefits include equity, 25 days of leave with rollover, remote Spain role with Bilbao office option, Appfire University, private health insurance, home-office stipend, volunteering days, and recognition in industry awards, with a stated commitment to equal opportunity.

Appfire is a remote-first company with 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role centers on turning product expertise into packaged AI skills that an agent can call across platforms, and building a lightweight skills management layer to track ownership, versioning, and usage. You’ll define the packaging format, delivery model, and go-to-market for packaged skills, decide on the delivery architecture (hosted endpoints vs. downloadable files) with related data residency, compliance, and pricing considerations, and contribute to policy requirements handled by another team. Success means a growing catalog of packaged skills by end of 2026, a validated business case for the management layer, documented data residency commitments, enterprise adoption of the management layer by Q2 2027, and a robust requirements pipeline into the policy engine. The role requires several years as a product manager who can take a product from 0 to 1, experience with usage-based or hosted SaaS pricing, and a willingness to scope lean MVPs; it’s fully remote in Spain with equity and a comprehensive benefits package.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories. They are seeking a creative and strategic Partner Content & Communications Manager to own the voice of Appfire’s channel program and develop content that informs, engages, and enables partners at every stage. The role sits at the intersection of marketing, channel programs, and strategic messaging, translating Appfire’s broader narrative into partner-facing content across touchpoints and reporting to the Sr. Manager, Channel Marketing and Programs. Key responsibilities include partner messaging and narrative development, partner communications and campaigns (including newsletters), portal content, enablement materials, new program launches, content development for partners, and maintaining a well-organized content library. Requirements include 5+ years in content/partner marketing, exceptional writing, experience with messaging frameworks and launch programs, strong project management, familiarity with partner ecosystems and enablement platforms; nice-to-haves include Atlassian ecosystem experience and LMS/tools; and Appfire offers equity, generous PTO with CSR days, remote work in the US/Canada/UK, and equal opportunity employment with recognition awards.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, plus a customer-stories resource library. The company is seeking a creative and strategic Partner Content & Communications Manager to own the voice of Appfire’s channel program and develop content that informs, engages, and enables partners, reporting to the Senior Manager, Partner Programs. The role sits at the intersection of marketing, channel programs, and strategic messaging, translating Appfire’s broader narrative into partner-ready content across program enablement materials, newsletter campaigns, portal copy, messaging frameworks, and new program launch communications. Key responsibilities include developing a partner messaging framework, leading end-to-end partner communications (including the partner newsletter and launch campaigns), managing the partner portal content and assets, creating enablement content such as guides and templates, and working with design and cross-functional teams while coordinating with external vendors as needed. Requirements include 5+ years in content or partner marketing within B2B SaaS, exceptional writing, experience with messaging frameworks and launch communications, strong project management, familiarity with partner ecosystems, and preferable exposure to Atlassian ecosystems or channel programs; the role is fully remote for US/Canada, with equity, generous PTO and CSR days, health coverage, and recognition in market awards.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala, 7Pace Time Tracker, Jira MWE, and BigPicture, and a culture that supports flexible work. The company is hiring a Partner Content & Communications Manager to own the voice of its channel program and create content that informs and engages the partner ecosystem throughout their journey. Responsibilities include developing a partner messaging framework, leading partner communications (including newsletters and launch campaigns), maintaining the partner portal, enabling new programs, and producing a broad range of partner-facing content with design collaboration. Requirements include 5+ years in content or partner marketing in B2B SaaS/tech, exceptional writing, proven messaging and launch/Go-To-Market experience, strong project management, and familiarity with partner ecosystems and enablement systems; nice-to-haves include Atlassian ecosystem experience and knowledge of channel program structures. Benefits include equity, unlimited PTO and holidays, comprehensive health benefits fully covered, EAP, learning via Appfire University, CSR volunteering, remote-work stipend and equipment allowances, 401(k) with company match, and the role is fully remote in the US with optional office access in Boston, Burlington, and New York.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They are seeking a collaborative and execution-focused Field Marketing Leader for the Americas to drive regional pipeline growth and customer engagement in North America and LATAM, reporting to the Manager of Global Field Marketing and partnering with Sales, Partner Marketing, Demand Gen, and Product Marketing. The role involves developing and executing integrated field marketing strategies for the Americas, translating global initiatives into region-specific campaigns, planning and executing regional campaigns and events, and driving partner marketing initiatives with channel and ecosystem teams. Requirements include 5–8+ years in field/regional/partner marketing within B2B SaaS or tech, a proven ability to drive pipeline and revenue, strong collaboration and project management skills, and experience with marketing automation/CRM (e.g., Salesforce), with nice-to-have Atlassian/SaaS ecosystem experience and multi-country program experience. Benefits include equity for all employees, generous PTO with three additional fully paid CSR days per year, Empire Health coverage, annual sport allowance, and a fully remote role for US/Canada, along with market recognition and an Equal Opportunity Employer commitment.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and is seeking a Field Marketing Leader for the Americas to drive regional pipeline growth in North America and LATAM. The role reports to the Manager, Global Field Marketing and collaborates closely with Sales, Partner Marketing, Demand Generation, Product Marketing, and partners; the ideal candidate has experience managing field events, regional campaigns, and integrated marketing in a fast-paced B2B SaaS environment. Responsibilities include developing and executing integrated field marketing strategies for the Americas aligned to pipeline, revenue, retention, and GTM objectives; translating global initiatives into regionally relevant campaigns and events; planning cross-functional programs with Sales, Marketing, Channel, Alliances, and Ecosystem teams; managing regional campaigns and events from strategy through post-event analysis; and measuring KPIs such as pipeline influence, sourced revenue, attendance, engagement, ROI, while overseeing regional budgets. Requirements include 5–8+ years in field, regional, or partner marketing within B2B SaaS or technology; proven success in creating partner marketing plans and driving pipeline; strong collaboration, project management, and analytical skills; experience with marketing automation and Salesforce; and nice-to-have familiarity with Atlassian/SaaS ecosystems and multi-country regional programs. We offer equity, unlimited PTO plus CSR days, 100% company-paid health insurance (dentistry 50/50), a 401(k) with company match, FSA, and a fully remote role for US/Canada, along with market recognition and our EEO commitment; Req ID: 840.

Appfire is a remote-friendly company with 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They are seeking a full-time IT Support Engineer in Warsaw to join the IT Operations team, handling laptop support, infrastructure, and corporate applications across multiple OSes and security & network devices. Responsibilities include occasional L2 ticket support, onboarding and device management (OS updates, MDM, encryption, antivirus), maintaining office network infrastructure, monitoring systems, managing domain registrations and SSL certificates, and maintaining KB documentation. Requirements include 3+ years in L1/L2 support, 2+ years laptop support (Mac and Windows), 1+ year Linux admin, 1+ year network admin, and English proficiency; preferred qualifications include shell scripting, Python, experience with Atlassian products, cloud technologies, and knowledge of Docker/VMware. Benefits include equity, generous leave (26 vacation days, 12 Wellness Days, 24 hours of paid volunteer time, 3 CSR volunteering days annually), Appfire University training, private healthcare and life insurance, MyBenefit Multisport card, 200 PLN/month home-office allowance, 300 PLN lunch card, and a commitment to equal opportunity.

Appfire is a remote-friendly software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Senior Manager of Financial Systems will enhance enterprise applications integration, optimize the financial systems landscape, develop automated solutions, monitor system activity, and resolve integration issues, reporting directly to the Corporate Controller and collaborating with the finance team. Key responsibilities include partnering with global finance and FP&A to streamline processes and system integrations (notably NetSuite and related tools such as Coupa, Avalara, Workday, banks, Navan, and Chargebee), managing consulting relationships and budgets, overseeing administration and technical designs, and ensuring compliance and workflow optimization. Qualifications require 7+ years designing and implementing business systems, 5+ years NetSuite administration/implementation, 5+ years of PM experience delivering financial SaaS solutions, the ability to architect data synchronization across NetSuite and other systems, strong communication with a finance background, and SuiteScript/SuiteTalk/REST experience is a plus. The role offers equity, comprehensive health benefits, unlimited PTO plus holidays, a 401(k) with company match, professional development via Appfire University, CSR paid days, remote-work stipends, and optional on-site offices, with Appfire as an equal opportunity employer.

Appfire champions flexible work and collaboration, with 800+ employees working remotely across 28 countries and a portfolio of products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The AI Automation team builds intelligent workflows and internal apps for 300+ SaaS and cloud platforms, and Appfire is hiring an AI Automation Engineer to own automation, system integrations, and data synchronization across critical corporate systems. Responsibilities include designing, building, and maintaining AI-powered automations and integrations, developing scripts and APIs aided by AI tools, building onboarding/offboarding workflows, and creating dashboards by connecting data across platforms. Requirements include 5–7+ years in Automation Software/DevOps roles, strong scripting in Python/PowerShell/Bash/JavaScript, experience with AI tools and agents, workflow automation platforms (n8n, Zapier, Make, Workato), REST APIs/webhooks, and cloud platforms (AWS/GCP/Azure). They offer equity, generous PTO (25 days, up to 30 after 5 years), training via Appfire University, private health insurance, various stipends and benefits, 3 days of volunteering, a remote-first policy with a Sofia office option, and a commitment to equal opportunity.

Appfire is a remote-friendly software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with customer stories and industry recognition. They are hiring an AI Automation Engineer on the AI Automation team to own automation, system integrations, and data synchronization across 300+ SaaS and cloud platforms, leveraging AI coding assistants, AI agents, and MCP services. The role involves designing and maintaining AI-powered automations, internal tools, and integrations, building scripts and lightweight apps, creating dashboards and operational insights, and implementing workflows using tools like n8n, REST APIs, webhooks, event-driven patterns, and serverless services. Requirements include 5–7+ years in Automation/Software/DevOps, strong scripting (Python/PowerShell/Bash/JS), experience with AI tools (OpenAI, Gemini, Copilot, etc.), familiarity with MCP and LLM-based automation, and hands-on work with n8n/Zapier/Make/Workato and cloud platforms (AWS/GCP/Azure), plus excellent documentation and cross-functional collaboration. Benefits cover an indefinite contract, equity, generous vacation and wellness days, volunteer time, private healthcare, life insurance, MyBenefit, Home Office and Lunch cards, and a commitment to equal opportunity, with the role tied to Req ID 846.

Appfire is a remote-first company with 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available in their resource library. They’re hiring a Tech Lead - Fullstack Engineer for the BigPicture team to evolve a modern cloud-based SaaS platform, driving architectural decisions and bridging backend Java/Spring/AWS with frontend work in TypeScript/Angular or React for end-to-end delivery, while pursuing AI-driven initiatives. Responsibilities include technical leadership, core backend design and optimization, frontend feature delivery, leading AI features (chatbots, data quality, dynamic reporting), AI-assisted development using tools like Cursor, Claude, and Copilot, thorough testing, and cross-functional collaboration with Product, UX, and DevOps. Requirements include proven Tech Lead experience, strong Java/Spring/Hibernate/SQL, cloud/AWS expertise, frontend capability in TypeScript with Angular or React, familiarity with AI tooling and AI feature implementation, solid knowledge of SOLID and design patterns, testing proficiency, and a production-ready mindset with performance focus. Benefits include equity, 25 paid days off (30 after 5 years), 24 hours of volunteer time, Appfire University training, private health insurance, Multisport Card, Sofia transport card, lunch vouchers, a baby bonus, 3 CSR volunteering days, and a fully remote role within Bulgaria with an option to work from the Sofia office, along with an equal opportunity commitment.

Appfire is a remote-first company of 800+ employees across 28 countries that builds software to help teams collaborate, with flagship products like BigPicture, JXL, and more. The Tech Lead - Fullstack Engineer role on the BigPicture team focuses on designing new functionality, optimizing services, and supporting thousands of tenants, with a strong backend emphasis on Java, Spring, and AWS, while also owning the frontend layer with TypeScript and Angular or React. You’ll provide technical leadership, drive architectural decisions, lead AI-driven initiatives (chatbots, data quality, dynamic reporting), collaborate with product, UX, and DevOps, and champion AI-assisted development practices. Candidates should have proven Tech Lead experience, deep Java/Spring/Hibernate/SQL expertise, cloud/SaaS experience (AWS), frontend capability, familiarity with AI tooling (Cursor, Copilot), and a strong focus on clean code, testing, and performance. The company offers an indefinite contract with equity, generous vacation and wellness benefits, private healthcare and life insurance, home office and lunch allowances, remote work from Poland, and a commitment to equal opportunity.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Senior Customer Success Manager will own and strategically grow a portfolio of about 70 high-value enterprise accounts to drive ARR growth through expansion, retention, and migration support. You will act as a trusted advisor, develop deep account plans via account mapping, and lead cross-sell/upsell opportunities across Appfire’s product ecosystem while engaging at executive levels. Responsibilities include driving customer advocacy and success, mitigating churn, guiding major transitions (Data Center to Cloud), escalation management, and tracking NRR/ARR with CRM analytics to inform decisions. Requirements include 5+ years in enterprise SaaS CS/account management (with channel sales exposure), experience with Fortune 500 growth planning, mastery of SaaS metrics, and proficiency with Salesforce; bonuses for Atlassian ecosystem experience and language skills; benefits include equity, PTO, health insurance, Multisport card, remote-first with a Sofia option, team events, and more; EEO; Req ID 803.

Appfire is an 800+ person, remote-first software company working across 28 countries, with flagship products including Appfire Flow, JXL, Comala, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and offers customer stories on their site. The Sr. Customer Success Manager role is focused on owning and growing high-value enterprise relationships to drive long-term ARR growth through expansion, retention, and migration support, acting as a trusted advisor and revenue driver. Responsibilities include managing about 70 enterprise accounts, developing account plans via deep account mapping, leading migrations and cross-sell/upsell conversations, engaging executives, driving retention, handling escalations, collaborating cross-functionally with GTM and partners, and tracking NRR/ARR with tools like Salesforce and Sigma. Requirements call for 5+ years in enterprise customer success, account management, or SaaS sales with channel exposure, strong SaaS metrics and forecasting skills, CRM proficiency, and the ability to navigate complex technical delivery, with bonus points for experience in the Atlassian ecosystem and business fluency in German, Spanish, French, or Polish. Benefits include an indefinite contract, equity, extensive paid time off (26 vacation days, 12 wellness days), volunteer time, Appfire University, private healthcare and life insurance, home office and lunch allowances, social fund benefits, remote-first with optional offices in Warsaw and Gdańsk, and recognition as a diverse, award-winning employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, built on the belief that one size does not fit all. The Sr. Customer Success Manager will own and grow a portfolio of ~70 high-value enterprise accounts, driving ARR growth through expansion, retention, and migration support, while acting as a trusted advisor and revenue driver. You will lead value-driven migrations and expansion conversations, perform deep account mapping, identify cross-sell/upsell opportunities, engage executives, and collaborate cross-functionally to resolve issues, all while tracking NRR, ARR, and adoption using CRM analytics. Requirements include 5+ years in enterprise CS/AM/sales in SaaS, experience with Fortune 500 accounts, strong SaaS metrics understanding, and forecasting, with bonuses for Atlassian ecosystem experience and fluency in German, Spanish, French, or Polish. Benefits include equity eligibility, 25 days of PTO plus holidays, remote-first with an optional Bilbao office, private health insurance, home office and fitness stipends, three paid volunteer days, and other perks as part of an Equal Opportunity employer.

Appfire is a remote-first company of 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with an emphasis on flexible, collaborative work. The LATAM Channel Sales role is an individual contributor position within Appfire’s Channel Sales team, focused on growing in Latin America through partnerships, direct sales, and regional strategy within the Atlassian ecosystem, with close collaboration with senior leadership. Responsibilities include accelerating and expanding the partner base, recruiting new partners, refining the Partner Program, achieving strategic goals, training junior Channel Managers, growing Appfire’s presence with solution partners and resellers, and representing the company at events. Requirements include being based in North America with travel, fluency in Portuguese and Spanish, deep Atlassian knowledge, 4+ years in a partner/channel model, strong LATAM business culture understanding, and excellent communication and coaching skills. Benefits include equity for all, unlimited PTO plus 10 holidays, comprehensive health/dental/vision, CSR paid days, 401(k) with company match, remote-work stipend, optional on-site offices, learning via Appfire University, and recognition as an Equal Opportunity Employer.