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Zendesk is hiring a Frontend Engineer for the Knowledge team in Copenhagen to help build AI-powered, customer-facing knowledge management features using React and TypeScript as part of a modern frontend stack. You will develop, maintain, and improve frontend features, partner with ML scientists and product teams to implement AI capabilities, participate in agile processes, and ensure usability, accessibility, and performance. Requirements include 3+ years in frontend engineering with React/JavaScript/TypeScript, a solid understanding of software design and service-oriented architectures, experience in agile workflows with code reviews and CI/CD, and familiarity with backend technologies (Ruby on Rails, Node.js) and REST/GraphQL APIs; AI frontend experience is a strong plus. Preferred qualifications include a Bachelor’s or Master’s in CS, experience with event-driven architectures, content management or cloud deployment (Docker, Kubernetes, AWS), observability tools, and prior AI/LLM frontend work. The role supports a hybrid work model with partial in-office presence in Copenhagen, emphasizes diversity and inclusion, notes that AI may screen applications, and offers accommodations for applicants with disabilities; the tech stack includes React/JavaScript/TypeScript on the frontend, Ruby on Rails/Node.js/GraphQL/REST on the backend, AWS/Kubernetes/Docker, and data stores like MySQL, Redis, ElasticSearch, Aurora, and S3.

Zendesk is seeking a high-performing Enterprise Account Executive to accelerate enterprise growth in Norway, targeting 1,500+ employee companies for new logo acquisition and multi-year CX and AI transformation deals. You will build strategic account plans, lead complex, multi-threaded sales cycles, and manage stakeholder engagement across business, IT, operations, procurement, and executive leadership. You will expand existing enterprise customers by driving adoption of Zendesk’s AI platform (AI Agent, Copilot, QA, CCaaS) as part of broader CX transformation programs, while engaging C-level executives as a trusted advisor. The ideal candidate will be fluent in Norwegian and English, have multi-year enterprise SaaS sales experience, deep AI/automation strategy knowledge, experience with AI-powered sales tools and Salesforce, and a proven ability to build executive ROI cases and maintain disciplined pipeline management. The role may be based remotely or hybrid in Denmark, with regular travel to Norway for in-person engagements, and Zendesk emphasizes collaboration, diversity and inclusion, and the use of AI screening in the recruitment process.

Zendesk is hiring a Commercial Account Executive in Denmark (serving companies with 250–1,500 employees) to drive net-new business and expand its AI-powered CX platform by owning the full sales cycle. The role focuses on developing new business, building robust pipelines, expanding Zendesk adoption in underpenetrated industries, and growing and retaining existing accounts through deepened relationships and collaboration with Customer Success. You will articulate the value of an AI-first CX platform, leverage AI-driven sales tools, engage C-level and other stakeholders as a trusted advisor, and build business cases and ROI models to demonstrate impact. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market, Danish and English fluency, strong negotiation and presentation skills, knowledge of AI/automation and modern CX concepts (Salesforce experience preferred), and experience with complex consultative sales processes (MEDDPICC); the role is based in Denmark and can be hybrid or fully remote, requiring collaboration with Solution Consulting, Marketing, Customer Success, and Partners. Zendesk is an equal opportunity employer committed to diversity and inclusion; AI may be used to screen applications, and accommodations are available for applicants with disabilities.

Zendesk is seeking a Commercial Account Executive for Finland and Iceland, based in Denmark with hybrid or fully remote options, and fluency in Finnish and English is required. The role involves generating net-new business and expanding Zendesk’s AI-powered CX platform, owning the full sales cycle from prospecting to closing and building a robust pipeline across the commercial sector. You’ll grow and retain existing accounts by deepening strategic relationships, uncovering expansion opportunities, and partnering with Customer Success to deliver long-term value. Candidates should have 3–5+ years of full-cycle SaaS sales, a proven track record of meeting or exceeding quota, strong Finnish/English communication, and the ability to translate AI and automation into business value, with experience using AI-enabled sales tools and CRM (Salesforce preferred) and complex, consultative selling (e.g., MEDDPICC). Zendesk emphasizes fairness and inclusion as an equal-opportunity employer, may use AI to screen applicants, and offers accommodations for people with disabilities, while supporting a collaborative, high-growth sales team with a flexible hybrid work model.