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The Agentic Tribe’s Gen3 is a cutting-edge, goal-oriented conversational AI system that uses a multi-agent architecture and large language models to reason, plan, and adapt to user needs in real time, delivering personalized interactions beyond scripted responses. The role seeks an experienced AI Agent Engineer to design, develop, and deploy autonomous agents that leverage LLMs to streamline operations and build cognitive architectures capable of complex, multi-step task execution. Responsibilities include designing robust, stateful AI agents in Python using frameworks like LangChain and LlamaIndex, integrating them with enterprise systems and APIs, selecting appropriate foundation models, guiding deployment with cross-functional teams, debugging, evaluating performance, and documenting processes. Core technical competencies cover LLM-oriented system design, tool integration and APIs, retrieval-augmented generation, evaluation and observability, safety and reliability, performance optimization, planning and reasoning, and proficiency in Python, FastAPI, cloud deployment, and CI/CD, with bonus points for advanced degrees and PEFT/LoRA experience. The posting is from Zendesk, which emphasizes hybrid work, diversity and inclusion, and equal opportunity employment, and provides details on the interview process, candidate privacy, and accommodations for disabilities, including a note that AI screening may be used in recruitment.

The Agentic Tribe is seeking a Senior Voice AI Agent Engineer to innovate within its advanced conversational AI system, Gen3, which excels in dynamic, real-time voice interactions. The role involves designing and developing scalable voice-first AI agents using Python while integrating real-time speech technologies and connecting these agents with enterprise systems for automated workflows. Candidates should have expertise in low-latency voice applications, managing voice AI APIs, and implementing reliable evaluation metrics. Successful candidates are expected to effectively communicate complex technical concepts among cross-functional teams and ensure continuous improvement in voice agent performance. Zendesk, the parent company, emphasizes inclusivity and collaboration, fostering a diverse and supportive work environment.

The Agentic Tribe is developing Gen3, an advanced AI Agent system that enhances conversational AI through its goal-oriented, dynamic capabilities. They are looking for a Staff AI Agent Engineer to lead innovations in designing and deploying intelligent autonomous agents utilizing Large Language Models (LLMs). Responsibilities include creating scalable AI agent architectures, integrating them with existing systems, and overseeing the entire deployment lifecycle while mentoring other engineers. The ideal candidate should have expertise in multi-step agent design, tool integration, and performance optimization, alongside strong programming skills in Python and related technologies. Zendesk, the company behind this initiative, emphasizes diversity, inclusion, and community engagement in its hiring process and offers a hybrid work environment.