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Zendesk seeks an Accounts Payable Associate to process PO and non-PO invoices using Coupa, ensuring accurate coding, compliance, and timely payments for the company and its Philippine entity. You will manage and clean up daily AP queue tasks, file invoices and reimbursement records, review AI-extracted data for discrepancies, and resolve invoice exceptions with internal teams. The role emphasizes using AI/digital tools, participating in process improvements, supporting reconciliations and audits, maintaining data security, and delivering customer-focused service while upholding Zendesk values. Basic qualifications include 2+ years in AP/finance, familiarity with an ERP like Coupa or Netsuite, proficiency in Excel/Google, English fluency, and eligibility to work in BGC with a 2x weekly in-office requirement. Preferred qualifications include experience with invoice entry or expense processing, exposure to AI automation, strong customer service, and a background in SaaS or tech with global operations, along with a commitment to diversity, inclusion, and accommodations.

The Digital Inside Sales Specialist role at Zendesk is a high-velocity, customer-focused position where you become a product expert and help new and existing customers make informed buying decisions as one of the founding members of a new team. You will respond to inbound leads and existing customers across calls, meetings, chat, and email, resolve inquiries to drive online conversion, conduct discovery calls and demos, and work toward SLAs, KPIs, and a shared revenue target. Requirements include 2+ years of sales experience (SaaS/Software preferred), excellent English writing, the ability to work with a global client base, strong organizational skills, and the ability to thrive in a fast-paced environment; travel is required for training, and you must work in the office 3 days per week with a hybrid arrangement. The role emphasizes becoming a Zendesk product expert, being the voice of the customer, and consistently exceeding activity, pipeline, and revenue goals on a weekly basis, with the specific in-office schedule set by the hiring manager. Zendesk highlights its commitment to diversity, equity, and inclusion, notes that AI may screen applicants, and offers accommodations, all within a flexible hybrid work environment with global offices.

The role is a Sales Operations Specialist on the Global GTM xDR Operations team, serving as the data-driven analytical and strategic partner to APAC Sales Development Leadership to boost top-of-funnel efficiency. Key duties include creating and distributing dashboards for SDR/BDR teams, analyzing top-of-funnel metrics, shaping AI and automation strategies within the GTM stack, ensuring data quality in early funnel stages, providing front-line tool and data support, and aligning with Revenue Ops, Marketing, and Systems. Basic qualifications include 1–2 years in Sales Ops or related roles in a SaaS environment, the ability to translate data into actionable narratives, and experience with GTM tools like Salesforce, Tableau, Looker, and Snowflake, plus familiarity with Sales Intelligence platforms. Preferred qualifications include SQL knowledge, familiarity with LeanData, Groove or Outreach, and a demonstrated enthusiasm for AI and tech innovations. The role is hybrid with in-office requirements, Zendesk emphasizes culture and diversity, and applicants should be aware that AI screening may be used; accommodations are available for applicants with disabilities.

Zendesk's Sales Operations Analyst role focuses on designing data-driven workflows, automations, and AI-powered solutions to enhance the global go-to-market engine, with close collaboration across Sales, Marketing, Product, IT, and a particular emphasis on APAC. Key duties include leading sales system initiatives and Salesforce-integrated projects, optimizing integrations for efficiency and scale, and building dashboards and alerts from data using SQL, BI tools, and AI. Candidates should have 3–5 years in Sales Ops or Revenue Ops (preferably SaaS/B2B GTM), strong cross-functional communication, Salesforce CRM experience (Admin certification a plus), and experience with internal support tools and iPaaS like Workato or Zapier for API-driven automation. Successful individuals are action-oriented, globally collaborative, solution-minded, adaptable to a fast-paced environment, and mindful of privacy, compliance, and data governance. The role offers a hybrid work model with part-time office presence, Zendesk's commitment to diversity and inclusion, and notices about AI screening and accommodations for applicants.

Zendesk is seeking a Senior Account Executive focused on B2B sales to drive growth in the SaaS sector, particularly in the Philippines. This role emphasizes new business development, requiring the candidate to build their own pipeline, acquire new customers, and manage relationships for account retention and expansion. The ideal candidate will have at least four years of experience in B2B sales, exceptional communication skills, and the ability to navigate complex sales cycles while maintaining customer satisfaction. Responsibilities include driving revenue growth, collaborating with internal teams, and leveraging industry knowledge to create strategic partnerships. The role is hybrid, allowing flexibility for remote work while requiring some in-office presence.