Unleash, now part of Zendesk, is seeking a Data Scientist in Tel Aviv to develop and deploy AI capabilities powering the agentic AI experience, from designing retrieval and ranking models to implementing them in production-grade systems.
You will build and deploy data-driven solutions that power the core AI search engine, owning the full lifecycle—from initial data exploration and modeling to production rollout and real-time monitoring—ensuring deployments are scalable, reliable, and performant.
You'll work in a tight-knit, high-velocity R&D environment where your ideas turn into code in days, focusing on improving data processing flows, model efficiency, system stability, and long-term maintainability.
Requirements include 3–5 years as a Data Scientist with a track record of shipping models to production, strong Python and software engineering practices, a solid grounding in classical ML through deep learning, and hands-on experience with Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure).
Nice-to-have skills include RAG pipelines, agentic RAG architectures, and vector databases; Zendesk emphasizes hybrid work, diversity and inclusion, AI-based applicant screening, and accommodations for applicants with disabilities.
