Unleash, now part of Zendesk, is hiring a Data Scientist in Tel Aviv on a hybrid model to build AI capabilities powering an agentic AI experience, including retrieval and ranking models for production systems. You’ll design, develop, and deploy data-driven solutions for the core AI search engine, owning the full lifecycle from data exploration to production rollout and real-time monitoring. The role emphasizes scalable, reliable deployments, quality optimization, and iterative improvement in a fast, high-velocity R&D environment. Requirements include 3–5 years of data science experience with production-model deployment, strong Python and software engineering practices, solid ML foundations from classical to deep learning, plus Docker/Kubernetes, Pandas, scikit-learn, PyTorch or TensorFlow, and cloud deployment on AWS, GCP, or Azure. Bonus skills include RAG pipelines, agentic workflows, vector databases, and familiarity with LangChain/LlamaIndex/CrewAI; Zendesk stresses an inclusive culture with hybrid work, equal opportunity, and accommodations, and notes AI-based screening may be used in applications.
