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Atlassian supports flexible work options—office, remote, or hybrid—and hires in any country with a legal entity, with this role based in the UK as a remote, field sales position. Atlassian serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, with a mission to unleash every team's potential through powerful software and a culture built on the value of "play as a team." As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop named account or territory plans, execute strategic sales plans to hit company goals, qualify leads, engage decision makers, present solutions, negotiate and close deals, forecast accurately, stay current on industry trends, travel to meet clients, and serve as the main point of contact for designated accounts. The role seeks customer-focused, hunter-minded individuals who can sell to Fortune 500 companies through complex sales cycles and coordinate with Channel sales to build territory and named account strategies.

Atlassian supports flexible work arrangements and hires people in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a UK-based Solutions Architect to drive adoption and long-term growth of the DX product for enterprise customers, serving as the technical authority after the sale. The role leads technical implementation with Customer Success Managers, handling onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. It involves architecture and strategy work, including deep-dive sessions to map the DX platform to a customer’s long-term goals and existing workflows, plus custom solution engineering to create tailored integrations. The position also encompasses consultative implementation, trusted advisory on best practices, and a feedback loop to inform product roadmaps with customer insights.

Atlassian supports flexible work options (office, home, or hybrid) and hires in any country with a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product, acting as the technical authority for Enterprise customers after the sale. The role is based in the UK and centers on leading technical implementation, partnering with Customer Success Managers to manage onboarding, complex integrations, and system architecture. It also involves architecture and strategy work, including deep-dive sessions to map the DX platform to customer workflows, custom solution engineering to create integrations or workflows, and consultative implementation to align with engineering processes and pipelines. The position serves as a trusted advisor on best practices for DX analytics, deployment methodologies, and cultural transformation, and includes a feedback loop to inform the product roadmap and feature enhancements.

Atlassian offers flexible work options and global hiring, but this particular role is currently being recruited in the UK only. DX is a fast-growing SaaS company based in Salt Lake City that provides data-driven insights into developer productivity and works with customers like Pinterest and GitHub, and it was recently acquired by Atlassian. The role is a Customer Success Manager for up to 30 midmarket DX customers, focusing on driving engineering transformation using the DX platform and guiding implementation through to renewal. Key responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, achieving renewals and expansions, and identifying renewal challenges and opportunities for growth. DX values mastery and high performance, seeking candidates with 3-5 years of prior CS management experience who are detail-focused, consistently high performers, able to learn technical topics quickly, and able to influence stakeholders, with bonus points for startup or technical-audience experience.

At Atlassian, work location is flexible—office, home, or a mix—and the company hires globally wherever it has a legal entity. Atlassian’s mission to unleash the potential of every team is backed by products like Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and over 300,000 organizations of all sizes. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, seeking cloud-first opportunities, cross-sell and expansion, while advocating for customers and feeding feedback to product and engineering to improve the experience. Collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives is central to guiding customer deployment and utilization at scale in line with Atlassian values. Reporting to the Mid-Market Sales Manager, Southern Europe, the role includes developing named account and territory plans, executing growth strategies, prospecting and presenting demos, providing forecasts and market insights, and occasional travel for client meetings and events.

You will lead a distributed, senior Professional Services team across EMEA (primarily London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to turn customers’ vision into adoption, accelerate outcomes, and drive ongoing Miro innovation, reporting to Global PS Leadership as the regional connector between delivery and business results. The role fills critical gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with immediate impact including keeping complex engagements healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes across functions while supporting global PS revenue growth. What you’ll do includes leading and developing the team, running the operational backbone of delivery (capacity planning, utilization, forecasting, delivery governance), and partnering with Sales, CS, Product, and global PS leadership to align on pipeline, scope delivery, and drive outcomes that support renewals and expansion, while making critical trade-off decisions in ambiguity and building scalable processes to fix systemic issues. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery serving enterprises with revenue or margin accountability; proven experience managing senior individual contributors and coaching them to engage with C‑suite stakeholders; hands-on leadership in capacity planning and governance; strong cross-functional collaboration and executive communication skills; comfort in a high-collaboration environment with distributed teams and tools like Slack, Salesforce, and Miro (65% meetings, 35% deep work). Miro offers a global benefits package, including equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a commitment to diversity and inclusion and location-specific benefits; the company emphasizes belonging and collaboration and notes that Recruitment Privacy Policy governs applicant data.

Miro is hiring a Technical Account Manager for the EMEA region (with JAPAC collaboration) in its Professional Services team to serve as a strategic partner to enterprise customers and focus on AI-driven delivery. The role will pioneer how TAM services are delivered using Miro's AI capabilities, guiding enterprises to redesign innovation workflows and build integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven workflows from discovery to delivery, API/WebSDK/MCP integrations, owning account technical health and adoption, coaching internal champions, enabling change management, and partnering with Customer Success to demonstrate business impact. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API and integration fluency, a track record of leading large-scale adoption and organizational change, data-informed decision making, and a proactive ownership mindset. Miro offers global benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes diversity, belonging, and collaboration as part of its mission to empower teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across disciplines and with cross-functional teams like Data Engineering, Ops, Sales, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and actionable insights, while defining the vision and governance for marketing analytics. Key responsibilities include building the team and processes, setting a strategic roadmap for marketing analytics across PLG and enterprise, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks, scaling experimentation, and strengthening data infrastructure with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and a systems-thinking focus on data quality and privacy-by-design. Miro offers global benefits such as equity, wellbeing, equipment stipends, and development allowances, emphasizes a diverse and inclusive culture, and notes location-specific benefits and recruitment privacy policies.

The role is a regional leader for Miro’s Professional Services in EMEA, overseeing a distributed team based in London and Amsterdam in a hybrid model to turn customers’ vision into adoption, innovation on Miro, and accelerated outcomes. You’ll collaborate with Sales, Customer Success, Product, and Partners to scope delivery, manage pipeline visibility, align on capacity and forecasting, and drive renewals and expansions. The position fills gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners as trusted executives’ advisors, and aligning cross-functional partners on outcomes. You’ll lead and develop the team, own capacity planning, utilization, forecasting, and delivery governance, build scalable delivery processes, and make trade-off decisions in ambiguous situations to evolve service offerings and contribute to global PS revenue growth. Requirements include 8+ years in professional services or enterprise SaaS delivery, a proven track record managing senior contributors and engaging with C-suite stakeholders, hands-on operational leadership, strong cross-functional collaboration, and executive-level communication in a highly collaborative environment.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, a newly created role designed to provide advanced AI-driven consulting as a strategic partner to enterprise TAM clients. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guide enterprise customers through innovation workflows, and build integration strategies that maximize adoption and make Miro indispensable to their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via REST APIs, WebSDK, and MCP, owning platform health, scaling adoption, coaching internal champions, partnering with Customer Success to inform strategy and prove business impact, and acting as the strategic technical partner end-to-end. Requirements include 5+ years in enterprise SaaS consulting or related customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change across organizations, plus data-driven decision making and proactive ownership. The role offers benefits such as equity, wellbeing support, a work-from-home equipment allowance, and a learning & development stipend, and reflects Miro’s commitment to a diverse, inclusive culture and belonging, with location-specific details available on the benefits board and recruitment privacy policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function that partners with all marketing groups and cross-functional teams (Data Engineering, Marketing Ops, Sales Ops, Finance) to scale its strategic influence. The role will lead this evolution, scale the team, define the vision and trusted metrics frameworks, and partner across the organization to strengthen data infrastructure and governance while delivering immediate value through improved measurement, attribution, and insights. Responsibilities include building and leading the analytics team, defining a strategic roadmap for marketing analytics across PLG and enterprise segments, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and collaborating with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science (with 4+ years in leadership), deep PLG/B2B analytics expertise, proven attribution and experimentation experience, strong SQL and tools (Looker/Tableau, dbt, Python/R), familiarity with Salesforce, Marketo, Segment, GA, and a track record of turning complex data into actionable business insights with a privacy-by-design mindset. What’s in it for you: a benefits package including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, a diverse, collaborative environment at a mission-driven company, and location-specific benefits; Miro emphasizes belonging and inclusion and follows a recruitment privacy policy.

You will lead a distributed senior Professional Services team in Europe (EMEA), mainly based in London and Amsterdam, in a hybrid model, to help customers realize their vision by guiding adoption, driving Miro innovation, and accelerating outcomes, reporting to Global PS Leadership and serving as the regional link between delivery and business results. The role fills gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with immediate impact including keeping complex engagements healthy, coaching senior practitioners to be trusted executive advisors, and aligning cross-functional partners on capacity, forecasting, and customer outcomes while supporting global PS revenue growth. You’ll lead and develop the EMEA team to operate as trusted executive partners, run the regional delivery backbone (capacity planning, utilization, forecasting, governance), and collaborate with Sales, Customer Success, Product, and Partners to align on pipeline and drive renewals and expansion; you’ll also resolve delivery trade-offs in ambiguity and build scalable processes that fix systemic issues rather than firefighting. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery with direct revenue/margin accountability; proven experience managing senior individual contributors and coaching them to engage with C-suite and enterprise stakeholders; hands-on operational leadership across capacity planning, utilization, forecasting, and governance; strong cross-functional collaboration and executive communication, and comfort working in a high-collaboration, distributed environment using tools like Slack, Salesforce, and Miro. What’s in it for you: a global benefits package including equity, wellbeing, WFH equipment allowance, and an L&D stipend; a diverse, collaborative culture aligned with Miro’s mission to empower teams; location-specific benefits may vary, with further details on the Global Miro benefits board and recruitment privacy policy.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to fill a real gap by bringing advanced AI-driven consulting to enterprise TAM customers. You’ll pioneer delivering TAM services using Miro’s AI capabilities, collaborate with Product and Customer Success, and help enterprise teams redesign workflows and build durable integrations so Miro becomes indispensable. You’ll redesign AI-driven workflows across the full innovation cycle, own the technical health of customer accounts (APIs, WebSDK, MCP), scale adoption, coach internal champions, lead change management, and partner with CS for Quarterly Business Reviews to demonstrate business impact. You’ll need 5+ years in enterprise SaaS-facing roles, hands-on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of driving large-scale adoption and executive-level workshops, and a proactive ownership mindset. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, collaborative culture, with a mission to empower teams to create the next big thing, serving 100M+ users and 250,000 companies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing and cross-functional teams like Data Engineering, Marketing Ops, Sales Ops, and Finance to scale impact across PLG and enterprise. The role will lead the evolution of marketing analytics, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision, trusted metrics framework, and governance. Key responsibilities include building the team and processes, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and improving data reliability with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and data flows, and the ability to translate complex data into clear business insights with privacy-by-design considerations. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on a diverse, inclusive culture, a global product with hundreds of millions of users, and a Recruitment Privacy Policy.

You’ll lead a distributed senior Professional Services team across EMEA (primarily London and Amsterdam) in a hybrid model, guiding adoption and innovation on Miro to accelerate outcomes, and you’ll serve as the regional link between delivery execution and business results in close collaboration with Sales, Customer Success, Product, and Partners. The role fills regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact on keeping complex engagements healthy and coaching practitioners to become trusted executive advisors while supporting revenue growth through renewals and expansion. You’ll run the operational backbone—capacity planning, utilization management, forecasting, and delivery governance—and make critical trade-off decisions in ambiguous environments while building scalable delivery processes and addressing systemic issues. You’ll shape how EMEA contributes to global PS revenue by evolving service offerings, improving efficiency, and feeding regional insights back to global strategy through cross-functional alignment with Sales, Customer Success, Product, and Partners. Candidates should have 8+ years in Professional Services or enterprise SaaS delivery with revenue/margin accountability, hands-on operational leadership, and a proven ability to lead senior contributors and navigate ambiguity, plus strong executive communication and collaboration; the role demands a high-collaboration environment with 65% meetings and 35% deep work, and offers benefits such as equity, wellbeing, a WFH stipend, and a Learning & Development allowance, aligned with Miro’s commitment to diversity and inclusion.

Join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to marquee TAM customers while collaborating with Product, PS, and Customer Success. You’ll pioneer AI-driven TAM delivery, guide enterprise customers through innovation workflows, design durable integration strategies with Miro’s APIs, WebSDK, and MCP, and embed Miro as a daily essential tool. You’ll monitor platform health, drive adoption at scale by coaching internal champions, support change management across organizations, and lead Quarterly Business Reviews with CS to show business impact. Candidates should have 5+ years in enterprise SaaS customer-facing tech roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale adoption, and the ability to facilitate executive-level discussions and own outcomes. Miro offers a global benefits package including equity, wellbeing benefits, equipment stipends, and an L&D stipend, emphasizes diversity and belonging, and invites you to contribute to a mission to empower teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision for marketing analytics with trusted metrics frameworks and governance. Key responsibilities include building and leading the team, defining a strategic roadmap for PLG and enterprise segments, establishing a single source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG and B2B analytics, experience with attribution frameworks, KPI systems, and experimentation, strong SQL and analytics tooling (Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality, governance, and privacy-by-design. The role offers a global benefits package including equity, wellbeing benefits, a work-from-home stipend, and an annual Learning & Development allowance, along with a diverse, inclusive culture and location-specific benefits, all within Miro’s commitment to privacy in recruitment.

You will lead a distributed, hybrid team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam), guiding adoption and innovation on Miro to accelerate customer outcomes. You will act as the regional connector between delivery execution and business outcomes, collaborating with Sales, Customer Success, Product, and global PS leadership to align pipeline, scope delivery, and drive renewals and expansion. The role fills critical gaps in the region—leadership, people development, operational discipline, and scalable enterprise delivery—delivering immediate impact by keeping complex engagements healthy and coaching practitioners to become trusted executive advisors. You’ll own the operational backbone (capacity planning, utilization management, forecasting, and delivery governance), build scalable delivery processes, and make trade-off decisions in ambiguous situations to shape solutions and contribute to global PS revenue growth. The ideal candidate has 8+ years in Professional Services or enterprise SaaS delivery, proven experience leading senior contributors and engaging with C-suite stakeholders, strong cross-functional collaboration and executive communication, and thrives in a highly collaborative, distributed environment, with Miro offering a diverse culture and growth-focused benefits.

This job posting is for a Technical Account Manager in Miro's Professional Services team for EMEA, reporting to the EMEA+JAPAC lead, and designed to be strategic partners to enterprise customers who purchase TAM services. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities. Responsibilities include redesigning AI-driven enterprise workflows from discovery to delivery, integrating with Miro's REST APIs, WebSDK, and MCP, owning account technical health, scaling adoption, coaching internal champions, and conducting Quarterly Business Reviews with Customer Success to demonstrate business impact. Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record in workflow optimization and change management, and a proactive ownership mindset. Benefits and culture emphasize equity, wellbeing support, a learning stipend, and a diverse, collaborative environment focused on belonging and inclusion, with details on location-specific benefits and privacy policies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision and roadmap for marketing analytics, establish a trusted metrics framework, and strengthen data infrastructure, governance, and investment decision frameworks (including multi-touch attribution, MMM, and incrementality testing). Responsibilities include building and leading the team, aligning strategies across PLG and enterprise segments, delivering immediate value through improved measurement and insights, designing attribution frameworks, scaling experimentation, and serving as a strategic partner to senior marketing leadership. Requirements: 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and a privacy-by-design approach. Benefits and culture: global benefits including equity, wellbeing, a WFH equipment allowance, and an Learning & Development stipend, plus a diverse, inclusive environment and mission to empower teams, with Miro’s scale (1,600+ employees across 13 hubs and 100M+ users) and a Recruitment Privacy Policy.

You will lead a distributed EMEA Professional Services team based in London and Amsterdam, guiding customer adoption and innovation on Miro while coordinating with Sales, Customer Success, Product, and Partners, and you will report to Global PS Leadership. The role fills regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners to become trusted executive advisors, and aligning cross-functional partners on capacity, forecasting, and outcomes. You’ll lead capacity planning, utilization management, forecasting, and delivery governance; partner with Sales, CS, Product, and global PS leadership to align on pipeline and scope delivery, drive outcomes that support renewals and expansion, and make critical trade-off decisions in ambiguous situations while building scalable processes and tooling. You’ll shape how EMEA contributes to global PS revenue growth by evolving service offerings, improving delivery efficiency, and bringing regional insights back to global strategy, operating in a highly collaborative environment with executive-level communication. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability; a proven track record managing senior individual contributors and coaching them to engage with C-suite; hands-on operational leadership across capacity planning, utilization, forecasting, and governance; comfort navigating ambiguity and cross-functional collaboration using Slack, Salesforce, and Miro; and Miro emphasizes equity, wellbeing, remote-work support, and a strong commitment to diversity and inclusion.

Miro is seeking a Technical Account Manager for its Professional Services team in EMEA to act as a strategic partner to enterprise TAM customers, coordinating with the PS team, Product, and Customer Success. This newly created role focuses on advanced consulting and AI-driven delivery, pioneering how TAM services are delivered with Miro’s AI capabilities and feeding insights to the wider team. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, building integrations via Miro’s REST APIs, WebSDK, and MCP, owning account technical health, scaling adoption, coaching internal champions, and leading change management with CSMs to demonstrate business impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, experience driving platform adoption and cross-functional collaboration, and a proactive, outcomes-oriented mindset. The role offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a culture focused on inclusion, collaboration, and helping teams innovate with Miro.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that collaborates with all marketing disciplines (Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation) as well as Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead that evolution by scaling the team, delivering immediate value through better measurement, attribution, and insights, and defining the vision for marketing analytics while strengthening data infrastructure and governance across the organization. Responsibilities include building and leading the team and processes, defining a strategic roadmap for marketing analytics aligned with PLG and enterprise priorities, establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation standards, and partnering with Data Engineering to improve data reliability and reporting. Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise (self-serve funnels, activation, lead scoring, pipeline attribution), proven attribution frameworks and experimentation programs, strong SQL and tools (Looker/Tableau, dbt, Python/R), solid knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into clear business insights with a systems-thinking approach. The offer includes global benefits like equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes belonging, diversity, and collaboration, with location-specific benefits outlined in the Global Miro benefits board and a Recruitment Privacy Policy.

You’ll lead a distributed Professional Services team in EMEA (London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to translate customers’ vision into adoption, innovation on Miro, and measurable outcomes. Your immediate impact is keeping delivery healthy across complex enterprise engagements, coaching senior practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes to support revenue growth and renewals. Responsibilities include running the operational backbone of regional delivery (capacity planning, utilization, forecasting, governance), building scalable delivery processes, making trade-offs and defining solutions in ambiguity, and shaping regional contributions to global PS strategy and offerings. Requirements include 8+ years in PS/enterprise consulting/SaaS delivery with revenue or margin accountability, proven experience managing senior contributors and engaging C-suite, hands-on experience with capacity planning and governance, and strong cross-functional, executive communication skills in a highly collaborative environment. The company offers benefits such as equity, wellbeing, a work-from-home equipment allowance, and an annual learning and development stipend, with location-specific variations; Miro emphasizes belonging, diversity, inclusion, and a mission to empower teams, and it provides information on its Recruitment Privacy Policy.

- You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product and Customer Success. - The role is newly created to fill a gap with advanced consulting skills and a focus on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding those insights back to the team. - Responsibilities include redesigning and optimizing AI-driven workflows across the full innovation cycle, integrating with Miro’s REST APIs, WebSDK, and MCP; owning account technical health, driving adoption, coaching internal champions, and partnering with Customer Success to run Quarterly Business Reviews and demonstrate impact. - Requirements include 5+ years in enterprise SaaS consulting or similar customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of large-scale adoption and change management, and the ability to lead data-informed executive conversations. - Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning and development stipend, within a diverse, collaborative global culture committed to belonging, with details available in Miro’s recruitment privacy policy.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, as well as with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role will lead this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision for marketing analytics along with trusted metrics frameworks and data governance. - Key responsibilities include building the team, defining a strategic roadmap for PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering. - Requirements include 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), understanding of marketing tech stacks, and a systems-thinking focus on data quality and privacy-by-design. - Miro offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative culture with location-specific benefits and a Recruitment Privacy Policy.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, guiding customer adoption and innovation on Miro to accelerate outcomes, while coordinating with Sales, Customer Success, Product, and Partners and reporting to Global PS Leadership as the regional connector between delivery and business outcomes. The role fills gaps in EMEA—regional leadership, people development, operational discipline, and scalable enterprise delivery—delivering immediate impact by keeping complex engagements healthy, coaching senior practitioners to become trusted advisors to executives, and aligning capacity, forecasting, and customer outcomes to support global PS revenue growth. What you’ll do includes leading and developing the team as strategic partners to enterprise executives, running the operational backbone with capacity planning, utilization, forecasting, and delivery governance, and partnering to align pipeline, scope delivery, and drive renewals and expansion; you’ll make critical delivery trade-offs in ambiguous situations and build scalable processes to fix systemic issues rather than firefighting. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery serving enterprise customers with direct revenue or margin accountability, a proven track record managing senior individual contributors and coaching them to engage with C-suite, hands-on experience owning capacity planning and governance, ability to lead in ambiguous environments with strong cross-functional collaboration and executive communication, and comfort working with distributed teams using Slack, Salesforce, and Miro. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a culture that emphasizes diversity, belonging, and collaboration and a mission to empower teams to create the next big thing.

The position is a Technical Account Manager for Miro's Professional Services in EMEA, reporting to the EMEA+JAPAC lead, created to fill a gap with advanced AI‑driven delivery. You'll pioneer delivering TAM services using Miro’s AI, collaborate with Product to stay ahead of new capabilities, and work with Customer Success to ensure large accounts receive both deep technical expertise and strong relationship coverage. Responsibilities include redesigning AI‑driven workflows across the full innovation cycle, building integrations via Miro's REST APIs, WebSDK, and MCP, owning the technical health of customer accounts, scaling adoption, and partnering with CS to run Quarterly Business Reviews that demonstrate impact. Requirements include 5+ years in enterprise SaaS‑quality consulting, TAM, or related roles, hands-on experience with AI tools and prompt engineering, fluent API/integration skills, a track record of large‑scale adoption and organizational change, and a proactive, outcomes‑driven mindset. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an annual L&D stipend) and emphasizes diversity, belonging, and collaboration as it helps teams create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to a dedicated, embedded function that partners with all marketing groups and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and establishing trusted metrics and governance. Responsibilities include building the team and processes, defining a strategic roadmap for marketing analytics across PLG and enterprise, creating a single source of truth for marketing metrics in partnership with Marketing Ops, Sales, Growth, and Finance, and designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing) to enable ROI visibility and budget optimization. The role also involves scaling experimentation, improving data reliability and reporting with Data Engineering, and serving as a strategic thought partner to leadership by translating analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality and privacy-by-design, with the role offering equity, development opportunities, and a strong emphasis on inclusion and collaboration at Miro.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to drive adoption, innovation on Miro, and customer outcomes. The role fills regional leadership gaps in people development, operational discipline, and scalable enterprise delivery, delivering immediate impact by keeping delivery healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and outcomes. You’ll run the regional delivery backbone—capacity planning, utilization management, forecasting, and delivery governance—to ensure consistent, high-quality delivery and to support renewals and expansion. You’ll build scalable delivery processes, spot systemic issues across engagements, fix them at the process and tooling level, and shape EMEA’s contribution to global PS revenue by evolving offerings and sharing regional insights. Requirements include 8+ years in PS or enterprise SaaS delivery with revenue or margin accountability, proven leadership of senior ICs, hands-on ops experience, ability to navigate ambiguity, strong cross-functional collaboration and executive communication, and comfort in a highly collaborative, distributed environment; benefits include equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with a commitment to diversity and inclusion.

The role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success. It is a newly created role focused on AI-driven delivery, pioneering how TAM services are delivered using Miro's AI capabilities and feeding insights back to improve the entire team. Responsibilities include redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customer integrations with Miro's REST APIs, WebSDK, and MCP, owning account technical health and adoption, building internal champions and Centers of Excellence to drive change, and partnering with Customer Success to run QBRs and demonstrate business impact. Requirements include 5+ years in relevant enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong technical fluency with APIs and enterprise IT ecosystems, a track record of workflow optimization and large-scale adoption, and the ability to facilitate executive-level workshops with data-informed insights. What’s in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, along with a diverse, collaborative environment; Miro’s mission and scale (100M+ users, 250,000+ companies) and a strong commitment to diversity and inclusion, plus recruitment privacy details.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision and governance for marketing analytics. Responsibilities include building the team and processes, crafting a strategic roadmap for PLG and enterprise marketing, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting infrastructure. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B analytics and attribution, strong technical skills in SQL, Looker/Tableau, dbt, Python/R, and familiarity with Salesforce, Marketo, Segment, and Google Analytics, plus a focus on data quality and privacy-by-design. Miro offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a culture that values belonging, diversity, and collaboration, with location-specific benefits available; Recruitment Privacy Policy is available.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, guiding adoption, driving Miro innovation, and accelerating customer outcomes while partnering with Sales, Customer Success, Product, and Partners and reporting to Global PS Leadership. The role fills critical regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners to become trusted executives’ advisors, and aligning capacity, forecasting, and customer outcomes to support global PS revenue growth. You’ll lead and develop the EMEA team to operate as strategic partners to enterprise executives, run the regional delivery backbone of capacity planning, utilization, forecasting, and governance, partner with Sales, CS, Product, and global PS leadership to align on pipeline and scope, and make critical delivery trade-off decisions in ambiguous situations while building scalable processes and embedding regional insights into global strategy. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability, a proven track record managing senior individual contributors and coaching them to engage with C-suite, hands-on ownership of capacity planning and governance, comfort in ambiguity, strong cross-functional collaboration and executive-level communication, and the ability to operate in a highly collaborative environment (65% meetings, 35% deep work) across distributed teams using Slack, Salesforce, and Miro. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture; the company’s mission is to empower teams to create the next big thing, and recruitment data is handled under the Recruitment Privacy Policy.

You’ll join Miro’s Professional Services team as a Technical Account Manager for EMEA, reporting to the EMEA + JAPAC lead, and your mission is to be a strategic partner to enterprise TAM customers while advancing AI-driven delivery. This is a newly created role designed to fill a gap, focusing on pioneering TAM service delivery using Miro’s AI capabilities and helping customers redesign how they work with innovation workflows and durable integration strategies. Your responsibilities include redesigning and optimizing AI-driven workflows across the full innovation lifecycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and partnering with Customer Success on quarterly reviews. You’ll need 5+ years in relevant enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong technical fluency with APIs and enterprise IT ecosystems, a proven track record in workflow optimization and large-scale adoption, and a proactive, ownership-driven mindset. Miro offers benefits such as equity, wellbeing support, a home-office stipend, and an L&D allowance, along with a diverse, collaborative culture that emphasizes belonging and inclusion and a Recruitment Privacy Policy for applicants.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance, offering an opportunity to scale impact. The role leads this evolution, scales the team, delivers immediate value through improved measurement, attribution, and insights, and defines a long-term vision and trusted metrics framework across the organization. Responsibilities include building the team and processes, defining a roadmap for PLG and enterprise, creating a trusted source of truth, designing multi-touch attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering for data reliability and governance. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. The company offers global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, emphasizes diversity and belonging, and shares details about Miro’s mission and life at Miro.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity, supporting employees' family and personal priorities. The company emphasizes a "play as a team" culture where teammates support one another and share knowledge, and employees work with Atlassian rather than for Atlassian. In pre-sales, you partner with direct sales, partners, and large account teams to manage Fortune 500 customers, conduct customer discovery, map business problems to Atlassian products and solutions, and identify cross-product expansion opportunities. You act as a product expert, delivering value-based demonstrations, tailoring pitches to multiple stakeholders, and guiding technical needs to gain buy-in while aligning with account executives on pipeline and opportunities. You also document product feedback and competitive intelligence for product management and commit to ongoing learning of pre-sales, product, and platform offerings and sales processes.

Zendesk is hiring a Manager — AI Services Consulting to lead a 6–10 person team delivering AI-enabled customer service solutions, blending deep product expertise with people leadership to deliver quick time-to-value for customers. The mission is to scale the AI delivery organization, set strategy and standards, ensure staffing and scoping, and align with Sales, Customer Success, and Product on roadmaps and success metrics to drive adoption, retention, and expansion at scale. Key responsibilities include building and scaling the AI delivery operating model, owning capacity and staffing, delivering outcome-based projects on time and within scope, driving cross-functional go-to-market alignment, and developing team capability and product authority at scale. Required qualifications include 7+ years in enterprise SaaS professional services or related roles with 2+ years managing customer-facing teams of 6–10, AI-related experience, GTM or CS/solutions roles, adoption analytics experience, a bachelor’s degree (advanced degrees or AI certifications preferred), and strong cross-functional communication. The role is hybrid with part in-office required (first 90 days 3–4 days/week; afterward about 2 days/week); Zendesk emphasizes fairness, inclusion, and accommodations, and notes that AI may be used in screening.

- Atlassian offers flexible work arrangements—office, home, or a combination—to help employees support family, personal goals, and other priorities. - The role requires you to be located in the UK or the Netherlands and does not include relocation support. - Atlassian’s Enterprise Solutions Engineering role focuses on value selling in the Nordic and Benelux territory, with the Senior Pre-Sales Solutions Engineer serving as a mentor to other SEs. - Responsibilities include acting as the senior SE for Enterprise opportunities, partnering with account executives, engaging with customers to uncover needs and demonstrate business impact, delivering value-based demonstrations, guiding technical requirements, and contributing to roadmaps through feedback while fostering collaboration. - The ideal candidate has pre-sales experience in the Enterprise segment with Nordic market exposure, strong communication and presentation skills, strategic problem-solving abilities, ownership of major opportunities, a growth-minded and collaborative approach, and fluency in Danish, Swedish, or Norwegian is a bonus.

Zendesk is hiring an AI Services Consultant to join its AI Delivery team to help customers implement, optimize, and realize value from the AI-powered Resolution Platform. The mission is to act as a technical expert and trusted advisor, guiding customers through complex configurations with agility to drive transformative business outcomes. Responsibilities include providing technical guidance on Zendesk AI products, facilitating change management and training, ensuring on-time project delivery, maintaining customer satisfaction, and collaborating cross-functionally to align the customer’s AI roadmap. Requirements include 3+ years in consulting/professional services, experience in enterprise SaaS GTM or related roles, use of adoption analytics and success planning, strong communication and project management skills, deep AI proficiency, and a bachelor’s degree with preferred AI strategy or project management certifications. The role is hybrid with some in-office time required, and Zendesk emphasizes diversity, equal opportunity, and accommodations for applicants with disabilities.

Zendesk is hiring an AI Services Consultant within its Professional Services team to lead the AI Delivery program, helping customers implement and optimize the AI-powered Resolution Platform to accelerate value. The role acts as a technical expert and trusted advisor, guiding customers through complex configurations, integrations, and optimization to drive measurable business outcomes while removing blockers. Key responsibilities include providing technical guidance, managing change and adoption, delivering AI projects on time, maintaining customer satisfaction, and collaborating cross-functionally to align the customer’s AI roadmap with business goals. Required qualifications include 3+ years in consulting or professional services, experience in enterprise tech or SaaS GTM roles, experience using adoption analytics and success planning, a relevant degree (or AI strategy/project management certifications), and strong consulting, project management, communication, and AI technical skills, with adaptability and problem-solving ability. The role offers a hybrid work model with some on-site time, and Zendesk emphasizes diversity and inclusion, fair screening practices, and accommodations for applicants with disabilities.

Zendesk is seeking an AI Services Consultant to lead delivery of AI initiatives for the AI-powered Resolution Platform, serving as the technical expert and trusted advisor to help customers configure and optimize for rapid value. The role’s mission is to remove blockers, guide customers through complex configurations, and drive transformative business outcomes by accelerating time-to-value and achieving adoption and operational excellence of Zendesk AI solutions. Key responsibilities include providing expert guidance on implementation, facilitating change management and training, delivering projects on time and with high quality, maintaining customer satisfaction, and collaborating with teams across Customer Success and Sales to align on the customer AI roadmap. Required qualifications include 3+ years in consulting or professional services, experience in enterprise technology or SaaS GTM roles, demonstrated use of adoption analytics and success planning, a bachelor’s degree in a related field with AI strategy or project management certifications preferred, and strong program management and cross-functional influence skills. The role is hybrid (part in-office, part remote); Zendesk is an equal-opportunity employer committed to diversity, inclusion, and accommodations, and notes that AI or automated decision systems may be used in screening applications.

Zendesk is hiring a driven Customer Success Manager to manage a portfolio of enterprise customers in a region, focusing on retention, adoption, expansion, and delivering measurable ROI using Zendesk. You’ll build strong executive relationships, co-create a joint account and success plan with objectives and KPIs, and guide customers’ technical adoption journey with cross-functional support to deliver business value. You’ll apply Zendesk platform knowledge, remove blockers, lead internal and external resources, engage customers through a defined touchpoint framework, analyze usage data to mitigate risk, and partner with Sales, Renewals, PS, Product, Engineering, and TPMs to accelerate time-to-value and protect revenue. The ideal candidate has 12+ years in enterprise customer success/strategic accounts/consulting in SaaS, a track record of $10M+ ARR retention and growth, strong leadership and communication, and high analytical capability (Looker/Tableau), with readiness to travel up to 25% and work from the London office 2 days per week. The role is hybrid, Zendesk promotes diversity and inclusion, AI screening may be used, and a Bachelor's degree or equivalent is required; Zendesk is an equal opportunity employer with accommodations available.

The Manager, AI Delivery at Zendesk leads a 6–10 person consultant team to deliver AI-enabled customer service solutions, combining deep product expertise with people leadership to provide quick value at scale. You will build and scale the AI Delivery operating model, manage capacity and staffing, ensure projects are tightly scoped and delivered on time with measurable business impact, and remove blockers to protect time-to-value. You’ll drive cross-functional alignment with Sales, Customer Success, and Product on customer roadmaps and expansion, while continuously improving methodology, enablement, and quality to boost adoption, retention, and growth at scale. Qualifications include 7+ years in Professional Services/solutions/technical account management in enterprise SaaS, 2+ years leading customer-facing teams (6–10 direct reports), AI-related experience, fluency in German or French or English, a bachelor’s degree (with preferred AI strategy or project management certifications), and demonstrated cross-functional influence and ability to translate AI into business outcomes. The role follows a hybrid work model with a mix of in-office and remote time (3–4 days/week in first 90 days), and Zendesk emphasizes diversity and inclusion with accommodations and AI screening as part of the application process.

Zendesk is hiring an Enterprise Account Executive to grow its enterprise SaaS business by building relationships and expanding partnerships to increase impact. You’ll drive revenue by acquiring new enterprise customers, cross-selling to existing clients, nurturing key relationships for retention, and using data and customer insights to optimize prospecting and expansion. You’ll create quarterly territory plans, manage complex multi-month sales cycles with proofs of concept, maintain a robust pipeline and forecast, and secure C-level sponsorship to close deals. Requirements include a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a proven track record, experience selling to VP/C-level executives, and managing relationships with large organizations (> $2B in revenue), plus travel and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker. The role offers a hybrid work model, a commitment to diversity and inclusion, and notes that AI may screen applications, with accommodations available for applicants with disabilities.

Figma is expanding its team to make design accessible to all, offering a platform that supports teams from brainstorming to prototyping to code and AI-assisted collaboration from anywhere. The company aims to fuse AI capabilities with human creativity in an AI-native craft platform, enabling professionals to move faster without sacrificing craft. The Customer Enablement Manager for Figma Weave will work with large enterprise customers to maximize value, designing tailored enablement strategies, driving adoption, uncovering new use cases, and ensuring long-term success in collaboration with multiple internal teams. Key responsibilities include managing the adoption journey for a portfolio of customers, aligning goals with product data, sharing best practices, building cross-role relationships, identifying internal champions, and delivering live training with cross-functional partners. Requirements include 4+ years in customer-facing SaaS roles, strong communication and product knowledge, a track record of driving outcomes, and a preference for experience with design tools or UX/Design Ops, along with commitment to diversity, equal opportunity, accommodations, camera-on interviews, and in-person onboarding.

Zendesk is seeking a Senior Sales Manager to lead a Commercial field sales team targeting enterprise accounts (500–1,500 employees) with a solution- and value-driven SaaS approach, leveraging strong sales leadership and a track record as a top individual performer. Key responsibilities include managing field sales with enterprise accounts, providing vision and culture, mentoring and onboarding new Commercial Account Executives, and engaging with C-level stakeholders and on-site customers. The role requires weekly forecast meetings, accurate reporting to Senior Sales Management, driving pipeline with cross-functional teams, demand generation, and leading MEDDPICC deal reviews to drive closure. Requirements include 10+ years in software sales with 3–5+ years in management, a proven quota-attainment record, current leadership of Commercial Account Executives in a B2B software environment, and strong presentation and hiring abilities; CX experience is a plus. The position is hybrid with part in-office, Zendesk emphasizes equal opportunity, global diversity, equity & inclusion, and may use AI for screening; accommodations are available upon request via peopleandplaces@zendesk.com.