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The Services Programme Manager (PgM) is a hybrid Cologne-based role that owns a strategic portfolio of client-facing and internal programmes and acts as the senior representative on strategic accounts, aiming to be a trusted advisor to the client. They manage plans, dependencies, risks, budgets, and stakeholders across multi-workstream engagements using PM methodologies and ITIL practices, ensuring client requirements are understood and delivered while addressing technical concerns. The PgM ensures profitability through governance, reporting, and continual improvement, and oversees the planning and execution of technology operational changes, maintenance, and incident management to meet contractual needs. They serve as the internal client to Services Delivery Teams and collaborate with Business Development, Commercial Operations, Finance, and Account Management to drive continuous improvement and an exceptional customer experience, potentially supervising other service PMs and coaching junior staff. Key responsibilities include defining programme strategy and artifacts (plans, risk/change logs, EV, SLAs), managing financials (budgets, forecasting, KPIs, invoicing, pricing, revenue risk), leading change control and process improvements, and providing pre-sales support and advocacy for clients.

The Content Marketing Manager will produce high-quality, branded content for The Adaptavist Group across multiple formats and oversee end-to-end content production from ideation to distribution to ensure on-time delivery and quality. The role sits within the Brand, Content and Comms team, reports to the Content Lead, and aims to grow the group’s commercial footprint across digital ecosystems including Atlassian, monday.com, and others. Key responsibilities include collaborating with stakeholders to design and develop content from approved briefs, ensuring briefs have clear objectives, audiences, CTAs, and distribution plans, and briefing agencies as needed; researching new content formats and experiments. Editorial duties involve optimizing content for SEO and geo visibility, maintaining tone of voice, ensuring accuracy with subject matter experts, uploading to the CMS, and identifying opportunities to repurpose high-performing content. Additional duties include monitoring performance via Google Analytics and SEO tools, supporting monthly marketing reporting, providing insights on trends and results, and coordinating distribution and design assets.

The Strategic Account Manager for NAMER at Adaptavist drives profitable growth for the company’s most strategically important enterprise customers, supports the Strategic Account Director, develops account growth plans, builds multi-threaded stakeholder relationships, progresses pipeline, and coordinates with Presales, Delivery, Customer Success and partners to deliver meaningful customer outcomes. The role is intended for commercially ambitious professionals who want to build the skills, relationships, and commercial track record needed to advance to a Strategic Account Director. Responsibilities include strategic account development such as maintaining current understanding of customer structures, priorities, and transformation programs, identifying opportunities to expand across business units and technology domains, and tracking account health and competitive dynamics. It also covers pipeline generation and value-based selling, including building a pipeline through structured account-based engagement, developing customer-specific points of view, leading discovery, building business cases anchored in measurable outcomes, and applying MEDDPICC for qualification discipline. Additional duties include stakeholder and relationship management, partner collaboration with ecosystems like Atlassian, GitLab, Harness, AWS, IBM and Datadog, and forecasting and commercial discipline such as CRM hygiene, forecast accuracy, account reviews, and coordinating internal resources.

The Senior Technical Consultant will help customers maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools like Slack, delivering solutions that integrate systems and automate processes, on an evening/night shift from 4:00 PM to 12:00 AM MYT. Responsibilities include providing expert guidance, solution design, hands-on setup, migrations, upgrades, and performance tuning, as well as participating in pre-sales with scope, estimates, and proposals, while maintaining knowledge of Atlassian products and related technologies. The role encompasses Atlassian Solution Consultancy duties such as gathering requirements, researching and presenting solutions, communicating with stakeholders, participating in pre-sales, and traveling to client sites as needed. In Atlassian Solution Implementation and Delivery, you’ll handle installations, upgrades, migrations of Atlassian applications and related technologies, design custom solutions (workflows, plugins/scripts, configuration), and script in languages like Groovy and Python. Additional responsibilities include database administration and querying, web integration using REST APIs, and system administration (Linux and Windows) with a focus on application servers.

We’re seeking a Project Manager Administrator for the PMO & Services Operations team who enjoys structure, accuracy, and operational control in a busy services environment. The role involves supporting the smooth operation of multiple non-client-facing projects from an operational and systems perspective. Responsibilities include setting up and maintaining projects in internal systems, coordinating resource booking and scheduling, and tracking budgets, purchase orders, invoices, and expenses. They will audit and maintain data accuracy, coordinate with Finance to ensure correct invoicing, keep forecasts and project plans up to date, and ensure governance, templates, and reporting standards are followed. The role also covers charge analysis and maintaining strong financial control across project activity.

The Consulting Solutions Engineer is a pre-sales leader who partners with Account Executives and Field CTO Practices to drive technical engagement and revenue growth by designing integrated solutions across DevOps, Service Management, and Work Management that improve software delivery, service operations, and cross-team collaboration. In pre-sales, they lead discovery sessions, deliver tailored demonstrations, own solution scoping documents and pricing inputs, develop proofs of concepts, and respond to RFPs/RFIs with strong technical input to accelerate deal progression. They are responsible for Solution Design & Architecture across DevOps, Service Management, and Work Management, translating business and technical requirements into scalable, secure architectures, defining workflows, data models, integration patterns, automation strategies, and producing architecture diagrams and documentation. They act as a trusted advisor to customers, guiding best practices in DevOps, Service Management, and Work Management, advising on operating models, governance, transformation, and optimization to improve efficiency, visibility, and cross-team alignment. The role seeks a candidate with fluent Italian and extensive experience in solutions engineering or consulting, pre-sales or customer-facing technical roles, hands-on DevOps and cloud capabilities, containers, Infrastructure as Code, scripting, service management and workflow tools, ITSM/ITIL knowledge, and strong communication and workshop/demonstration skills.

The Senior Technical Consultant role focuses on delivering efficient ITSM/ESM solutions using Jira Service Management and related Atlassian products (Assets, Assets Data Manager, Opsgenie), with plans to expand to other systems in the future. It involves guiding customers on integration, automation, and ITSM/ESM best practices, acting as a trusted advisor, and participating in pre-sales activities such as solution design, estimates, and proposals while building strong client relationships. A core expectation is high autonomy—leading engagements, growing the practice through internal initiatives, and continuously improving technical expertise, including expansion into emerging products like ServiceNow. The role includes collaborating with clients to gather requirements, developing high-level architecture, and configuring advanced solutions such as asset management, system integrations, and task automations, while supporting pre-sales with scope and design and traveling to client sites as needed. In delivery, the consultant will configure Atlassian solutions (portals, workflows, automation, asset schemas, API connectors), implement core ITIL processes (service requests, incident, change, problem), deploy more advanced ITSM capabilities (assets/event/incident management with Opsgenie and Assets), integrate with external systems via REST APIs, and occasionally manage migrations within broader projects.

The Strategic Account Manager for NAMER drives profitable growth for Adaptavist's most strategically important enterprise customers, working with a Strategic Account Director to execute growth plans, build multi-threaded stakeholder relationships, and expand the company's footprint across the enterprise. They coordinate across Presales, Delivery, Customer Success and strategic partners to move opportunities forward and deliver meaningful customer outcomes, and the role suits commercially ambitious professionals aiming to develop the skills, relationships and track record to become a Strategic Account Director. Key duties include strategic account development (multi-year plans, understanding customer structures and transformation programs, identifying expansion opportunities, tracking account health and competitive dynamics) and pipeline generation with value-based selling, including MEDDPICC qualification and customer-specific value propositions. They manage stakeholder relationships across technology and business drivers, identify champions, maintain executive access, and collaborate with partners (e.g., Atlassian, GitLab, Harness, AWS, IBM, Datadog) to develop partner-sourced opportunities and support deal execution. In forecasting and commercial discipline, they maintain CRM hygiene, ensure forecast accuracy, participate in account reviews and QBRs, and manage opportunities from qualification to close, coordinating internal resources effectively.

The Strategic Account Manager for NAMER drives profitable growth across Adaptavist's most strategically important enterprise customers by executing account growth plans, building multi-threaded stakeholder relationships, and coordinating across Presales, Delivery, Customer Success and strategic partners to move opportunities forward and deliver meaningful customer outcomes. The role works in close partnership with a Strategic Account Director and would suit commercially ambitious professionals who want to develop the skills, relationships and commercial track record required to grow into a Strategic Account Director. Strategic account development includes maintaining a detailed, current understanding of customer organisational structures, priorities and transformation programmes; identifying opportunities to expand Adaptavist's footprint across business units and technology domains; and tracking account health and competitive dynamics on an ongoing basis. In pipeline generation and value-based selling, the manager builds and maintains a pipeline within assigned strategic accounts through structured account-based engagement, develops customer-specific points of view, leads discovery across stakeholder layers, builds commercial proposals anchored in measurable outcomes, and applies MEDDPICC consistently across qualified opportunities. Additional responsibilities cover stakeholder and relationship management (multi-threaded relationships, champions, executive access), partner collaboration (joint account planning with Atlassian, GitLab, Harness, AWS, IBM and Datadog; partner-sourced opportunities; deal execution), and forecasting and commercial discipline (CRM hygiene, forecast accuracy, account reviews and QBRs, and managing opportunities from qualification to closure with coordinated internal resources).

The Strategic Account Manager for DACH drives profitable growth for Adaptavist's most strategic enterprise customers by executing multi-year account plans, building multi-threaded stakeholder relationships, and expanding the company's footprint across the enterprise. The role partners closely with a Strategic Account Director and coordinates with Presales, Delivery, Customer Success, and strategic partners to move opportunities forward and deliver measurable customer outcomes. Key responsibilities include strategic account development—understanding customer structures, priorities, and transformation programs; identifying expansion opportunities across business units and technology domains; and maintaining account health and competitive awareness—along with pipeline generation through structured, account-based engagement and value-based selling. It also emphasizes stakeholder and relationship management—building champions, securing executive access, and applying MEDDPICC to ensure qualification discipline and accurate forecasting. Finally, it covers partner collaboration with firms like Atlassian, GitLab, Harness, AWS, IBM and Datadog; CRM hygiene and forecast governance; and the aim of coordinating deal execution and internal resources to support growth and prepare for advancement to a Strategic Account Director.

The Adaptavist Group is seeking a Software Support Team Lead who combines people-first leadership with technical problem-solving to improve support at scale across their product suite. The role involves mentoring and guiding a team of Software Support Engineers, conducting 1:1s and performance reviews, and overseeing onboarding and career development. You will act as an escalation point for high-risk tickets, lead incident responses and post-mortems, and monitor support queues and key support metrics. The position requires solid technical understanding and comfort working with Groovy and JavaScript, along with identifying operational improvements across processes, tooling, and training. You’ll collaborate with the Head of Product Support and Support Operations Manager to share customer insights, improve outcomes, and contribute to documentation, knowledge sharing, and team training.

The Sales Specialist – DevOps & Developer Experience helps customers modernize how software is planned, built, secured, deployed and operated, acting as a specialist advisor in Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery. This role requires a deep understanding of modern software engineering practices, developer productivity, platform operating models and software delivery transformation, and it works with Strategic Account Managers and partner teams to identify opportunities, shape customer transformation strategies and lead complex specialist engagements. It involves creating and developing a specialist sales pipeline aligned to DevOps and Developer Experience initiatives, qualifying opportunities across the listed domains, developing customer-specific hypotheses and territory plans to drive sustainable pipeline growth and specialist revenue. It includes Customer Advisory & Transformation Consulting—engaging with CIOs/CTOs and engineering leaders, conducting discovery and maturity assessments, analyzing operating models and bottlenecks, and delivering business cases and outcome-based roadmaps as a trusted advisor. It also covers Opportunity Leadership & Sales Execution, Partner Ecosystem Development with key vendors for joint go-to-market and co-sell opportunities, and Thought Leadership to maintain market presence and share insights through events and industry forums.

Le poste fait partie d’une équipe qui aide les clients à tirer le meilleur parti de la gamme Atlassian (Jira, Confluence, Bitbucket et Slack) afin de créer de la valeur et d’améliorer l’intégration, l’automatisation et l’efficacité. Il fournit des conseils d’expert et conçoit des solutions pratiques pour la configuration des produits, les migrations, les mises à jour et le réglage de la performance, tout en participant à la prévente avec des solutions, des estimations et des propositions. Il se tient informé des produits Atlassian et des technologies associées (et d’autres outils comme Slack) et utilise ses connaissances pour analyser les besoins des clients, rechercher des solutions et formuler des recommandations. Il communique régulièrement avec divers intervenants, participe à la prévente pour définir la portée et est amené à visiter les clients sur site lorsque nécessaire, tout en partageant et en améliorant les connaissances au sein de l’équipe. Il assure l’implémentation et la livraison des solutions Atlassian: installation, mises à niveau et migrations des applications et technologies associées; conception et mise en œuvre de solutions adaptées (flux de travail, extensions/scripts, configuration); rédaction de scripts Groovy/Java; administration des bases de données et des demandes; intégration Web via REST API et administration des systèmes (Linux et Windows), notamment les serveurs d’applications.

As Field Marketing Manager for North America, you’ll partner with the regional sales team to align marketing initiatives with sales goals, build pipeline, accelerate deals, and drive revenue using data-driven attribution and close collaboration. You’ll translate territory plans into marketing strategies, prioritize programs with regional sales leadership, and provide market trends, customer behavior, and competitive insights to inform campaigns and improve deal velocity. You will lead regional marketing planning and execution, managing integrated multi-channel demand generation programs (events, ABM, organic/paid media, email, and digital), coordinating with suppliers for end-to-end events, and ensuring consistent messaging with regular metrics and stakeholder reporting. Localisation and partner marketing involve optimizing local SEO and website content, updating the regional site within global guidelines, serving as the main marketing contact for partners, and developing joint GTM plans and communications with partners. The role emphasizes measurement and outcomes, enabling regional BD and SD teams, reporting results, and contributing to continuous improvement across Adaptavist and the Group through cross-functional collaboration.

The Head of North America Sales will own the regional go-to-market for the United States and Canada, aiming to scale to $250m in revenue within three years (including $50m in consulting services), starting with expansion along the North East Seaboard and building a high-performing sales organization focused on Strategic Accounts (>£1m GM potential) and Enterprise Accounts (>£500k GM potential). This is a transformational leadership role responsible for the structure, capability, and culture needed to deliver repeatable, scalable growth and for defining and executing the regional GTM strategy aligned with Adaptavist’s global operating model. Responsibilities include leading a combined Strategic Account and Enterprise selling motion, building a MEDDPICC-driven, predictable pipeline, and aligning sales, presales, marketing, and delivery into a single integrated commercial engine while driving services-led growth alongside partner license motions. You’ll define account segmentation and territory ownership across the USA and Canada, drive performance management and recruitment, build pipeline, establish cross-functional partnerships (Marketing, Presales, Delivery, Finance), and maintain executive credibility with customers and key partners (Atlassian, GitLab, Harness, Datadog, AWS, IBM). Success will be measured by revenue growth, gross margin expansion, pipeline health, and the creation of a sustainable, high-performing, one-team sales culture built on evidence-based selling, forecast accuracy, and ongoing development of sales leadership and talent.

The Executive Operations Manager acts as a trusted partner to the CMO, translating strategy, priorities and commitments into coordinated execution across the organization, functioning as a force multiplier by connecting teams, removing obstacles, surfacing insights and driving measurable outcomes. The role spans strategy, operations, project/programme management and executive support, focusing on clarity, speed and accountability while spotting gaps, risks, and blockers before they derail initiatives. Responsibilities include strategic execution and operational leadership, maintaining a live view of priorities, driving accountability, surfacing friction and opportunities, and supporting governance, reporting and strategic communications. It covers programme and project management, stakeholder alignment, cross-functional coordination, escalation when needed, and acting as a PM resource to keep strategic programmes on track with structure and transparency. The role champions AI, automation and continuous improvement to boost productivity, with success measured by proactive issue resolution, forward momentum of initiatives, informed decision-making by the CMO, and confidential handling of sensitive matters while freeing the CMO from operational firefighting.

The NAMER Field Marketing Team Lead oversees and develops a regional field marketing team, bridging regional marketing execution with sales alignment to build pipeline, accelerate deals, and grow regional revenue. They partner with regional sales leadership to shape territory planning and account strategy, translating pipeline goals into targeted marketing initiatives and using data to monitor funnel performance. They lead regional planning, budgeting, and execution of integrated campaigns (ABM, events, digital, partner co-marketing), including localization of global campaigns and enablement for sales development. They act as the main senior operational contact for partners, coordinating with Solutions Marketing for joint GTM programs and collaborating across Brand, Marketing Ops, Design, and other teams for cohesive execution and knowledge sharing. They establish KPIs and dashboards, review performance data for optimization, and report outcomes to regional and global stakeholders to support data-driven decisions and continuous improvement.

The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers with the potential to generate over £1m in annual gross margin, building multi-year growth strategies and executive-level relationships to position Adaptavist as a long-term transformation partner while coordinating virtual teams across Sales, Presales, Delivery, Customer Success and partners to expand wallet share. They own and execute multi-year growth plans, identify whitespace across business units and geographies, and generate pipeline through executive engagement, account-based selling and partner collaboration, applying MEDDPICC to qualify and progress opportunities. They develop customer-centric points of view and business cases anchored in measurable outcomes across areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Cloud Migration, using structured discovery to uncover problems and stakeholder motivations. They establish and manage multi-threaded relationships with Economic Buyers and C-suite sponsors, mobilize internal champions, navigate complex organizational structures and influencer networks, and lead partner ecosystem strategies and co-sell deals to position Adaptavist as the preferred services partner. They ensure operating rhythm and commercial excellence through CRM hygiene, forecast accuracy and risk articulation, lead quarterly account reviews and strategic planning, drive governance and margin discipline in negotiations, and contribute to QBRs, deal inspections, and sales excellence initiatives.

The Strategic Account Director handles 3–5 top enterprise customers (often global and capable of generating >£1m in annual gross margin), building multi-year growth strategies while coordinating virtual teams across Sales, Presales, Delivery, Customer Success and partners to expand wallet share. They own and execute multi-year growth plans, identify whitespace across units and geographies, generate pipeline through executive engagement, account-based selling and partner collaboration, and apply value-based selling. They develop customer-centric viewpoints linking Adaptavist capabilities to measurable outcomes, lead structured discovery, and build compelling business cases and value realization plans around areas like Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They manage stakeholder relationships with direct access to Economic Buyers and C-suite sponsors, build multi-threaded relationships across technology and business leadership, identify internal champions, and navigate complex organizations, while leading partner ecosystem efforts with joint strategies and co-sell deals that emphasize margin discipline. They maintain operating rhythm and commercial excellence through CRM hygiene, forecast accuracy, quarterly account reviews and strategic planning, and contribute to QBRs and sales excellence initiatives.

The Sales Specialist – Service Management & Work Management helps customers transform how work is coordinated, services are delivered, and organizations operate at scale, acting as a trusted advisor in Enterprise Service Management, Work Management, Workflow Automation, AI-enabled Operations and Atlassian Cloud transformation. They develop a specialist sales pipeline and market development plan across ITSM, ESM, Work Management, Workflow Automation, AI-assisted Operations, Atlassian Cloud Transformation and Business Process Optimisation, including customer hypotheses, executive viewpoints, and territory/account plans. In Customer Advisory & Transformation Consulting, they engage executives, run discovery workshops and maturity assessments, analyze operating models and bottlenecks, and produce business cases, transformation roadmaps and outcome-based recommendations. In Opportunity Leadership & Sales Execution, they own opportunities from qualification through closure, apply MEDDPICC, lead complex engagements, build commercial proposals and value-based business cases, and coordinate internal resources and negotiations. In Partner Ecosystem Development and Thought Leadership, they cultivate relationships with Atlassian and partners for joint pipeline and revenue, drive co-sell motions, collaborate on go-to-market initiatives, and contribute market-facing insights and content to position the organization as a leader in operational transformation.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor focused on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, requiring deep expertise in modern software engineering, developer productivity, platform operating models and software delivery transformation. They work with Strategic Account Managers and partners to identify opportunities, shape transformation strategies, and lead complex specialist engagements, becoming a trusted advisor who helps customers improve productivity, accelerate delivery, strengthen security and unlock measurable business outcomes. In pipeline generation and market development, they create a specialist sales pipeline aligned to DevOps and software delivery transformation, identify opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-assisted software delivery and software supply chain security, develop customer-specific hypotheses and roadmaps, and build territory plans while generating opportunities through executive workshops, partner collaboration and thought leadership. In customer advisory and transformation consulting, they engage with CIOs, CTOs and engineering leaders to run discovery and maturity assessments, analyze operating models and bottlenecks, and develop business cases and outcome-based recommendations to support decision-making. For opportunity leadership and sales execution, they apply MEDDPICC, lead complex engagements, build commercial proposals and value-based business cases, coordinate internal resources, conduct negotiations, and develop strategic ecosystem relationships with partners like Atlassian, GitLab, Harness, AWS, Datadog, IBM, and Red Hat to drive co-sell motions and market impact, while contributing to thought leadership and market presence.

The Strategic Account Director at Adaptavist manages 3–5 of the company’s most strategically important enterprise customers—global organizations with potential to generate more than £1m in annual gross margin—and is responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share and sustainable account growth. They lead and coordinate virtual strategic account teams to execute multi-year growth plans, identify whitespace opportunities, and drive pipeline generation and value-based selling. They develop customer-centric viewpoints tied to measurable outcomes, conduct structured discovery, and build compelling business cases and value realization plans across domains like Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. They apply MEDDPICC discipline to qualify and progress opportunities, generate pipeline through executive engagement and account-based selling, and manage stakeholders including Economic Buyers and C-suite sponsors while developing internal champions. They also lead partner ecosystem strategies, execute joint account plans, manage co-sell structures and margins, maintain CRM hygiene and forecast accuracy, and contribute to quarterly business reviews and sales excellence initiatives.

The Head of DACH Sales will lead the DACH region, delivering accelerated, profitable growth and building a high-performing organization across Strategic, Enterprise, and Mid-Market segments, while operationalizing Adaptavist’s two selling motions—DevOps & Developer Experience and Service & Work Management—through cross-functional alignment around priority accounts, repeatable propositions, and measurable customer outcomes. They will define and execute the DACH GTM strategy, translate global priorities into an annual territory plan and a 2-3 year growth outlook, set regional priorities and performance expectations, and use market, account, partner, and performance data to identify whitespace and invest where density and value are highest. They will build a disciplined account coverage model, establish structured strategic account planning, drive multi-year wallet growth, coordinate with global strategic-account programs, and embed MEDDPICC as the common qualification, coaching, and deal-governance language with rigorous forecasting and deal-inspection cadences. They will lead partner and ecosystem leadership with key vendors (e.g., Atlassian, GitLab, Harness, AWS, Datadog), create joint plans that translate partner priorities into co-sell and services-led growth, and ensure alignment so Adaptavist is seen as a strategic transformation partner rather than a reseller. They will drive cross-functional commercial integration with Marketing, Presales, Delivery, Finance, and RevOps, recruit and develop top talent, maintain a consistent operating rhythm (forecasting, pipeline generation, account planning, performance reviews), and represent the DACH sales organization in executive leadership and global strategy development.

The Sales Specialist – DevOps & Developer Experience helps customers in the DACH region modernize how software is planned, built, secured, deployed and operated, focusing on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, and requires deep expertise in modern software engineering practices, developer productivity, platform operating models and software delivery transformation. It works with Strategic Account Managers and partner teams to identify opportunities, shape transformation strategies and lead complex specialist engagements, serving as a trusted advisor to improve developer productivity, accelerate software delivery, strengthen security, modernize engineering practices and unlock measurable business outcomes. Under Specialist Pipeline Generation & Market Development, it creates a specialist sales pipeline aligned to DevOps and software delivery transformation, identifies and pursues opportunities across the listed domains, develops customer-specific hypotheses and transformation roadmaps, and builds territory and account plans to drive sustainable pipeline growth and specialist revenue, generating opportunities via executive workshops, partner collaboration, industry engagement and thought leadership. In Customer Advisory & Transformation Consulting and Opportunity Leadership & Sales Execution, the role engages with CIOs/CTOs and engineering leaders, leads discovery and maturity assessments, analyzes operating models and bottlenecks, develops business cases and outcome-based recommendations, owns opportunities from qualification to closure using MEDDPICC, coordinates internal resources, negotiates and crafts value-based proposals. It also develops strategic Partner Ecosystem Development with Atlassian, GitLab, Harness, AWS, Datadog, IBM and Red Hat for co-sell opportunities, collaborates on joint GTM initiatives, and builds Thought Leadership & Market Presence by maintaining expertise, supporting events, creating market insights and content, and staying current with evolving practices.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-enabled software delivery to help customers modernize software planning, building, securing, deploying, and operating practices. The role involves building a specialist pipeline, identifying opportunities across DX and related areas, developing customer hypotheses, and driving sustainable pipeline growth through executive workshops and partner collaboration. In Customer Advisory & Transformation Consulting, you engage senior technology leaders, lead discovery and maturity assessments, analyze operating models, and develop business cases, roadmaps, and outcome-based recommendations. For Opportunity Leadership & Sales Execution, you own opportunities end-to-end using MEDDPICC, lead complex sales engagements, craft value-based proposals, coordinate internal resources, and conduct contract negotiations. Additionally, you develop Partner Ecosystem Development and Thought Leadership by nurturing key partnerships for co-sell and joint GTM, and by maintaining expertise and producing market-facing insights through events, content, and industry engagement.

The role is an Atlassian Technical Consultant who works with customers to maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools like Slack by helping with integration, automation, and process improvements. Responsibilities range from expert guidance and solution design to hands-on product setup, migrations, upgrades, and performance tuning, with involvement in pre-sales including solution proposals and estimates. The role includes maintaining and improving knowledge of the Atlassian suite and related technologies and collaborative tools. Core activities consist of gathering and analyzing requirements, researching and presenting solutions, regular stakeholder communication, and on-site travel for client work, including pre-sales scoping. Implementation and delivery tasks cover installations, upgrades, migrations, custom solution design (workflows, plugins/scripts), scripting in Groovy and Python, REST API web integration, and Linux/Windows system administration with application server management.

The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers, owns multi-year growth plans, deepens executive relationships, and leads virtual teams across Sales, Presales, Delivery, Customer Success and partners to drive wallet-share growth and long-term transformation. They identify whitespace, generate pipeline, and pursue value-based selling, developing customer-centric viewpoints that link Adaptavist capabilities to outcomes in areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They build executive relationships with Economic Buyers and C-suite sponsors, cultivate multi-threaded relationships across technology and business leadership, mobilize internal champions, navigate complex organizations and influencer networks, and develop joint account strategies with strategic partners while executing partner-involved deals with co-sell discipline and margin management. They position Adaptavist as the preferred transformation partner within shared accounts and lead partner ecosystem collaboration to generate identifiable pipeline, building working relationships across partner sales and technical teams. They maintain CRM hygiene and forecast accuracy, lead quarterly account reviews and strategic planning, drive commercial governance and margin discipline through complex negotiations, and contribute to QBRs, deal inspections, and sales-excellence initiatives.

The Strategic Account Director will own a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—global organizations with the potential to generate over £1m in annual gross margin—and will be responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to expand wallet share and sustain account growth. The role requires strategic account leadership to own multi-year growth plans, build executive-level relationships, and lead cross-functional teams to identify whitespace opportunities and generate pipeline through value-based selling. They will develop customer-centric points of view that connect Adaptavist capabilities to measurable business outcomes, conduct structured discovery to uncover problems and motivations, and build compelling business cases and value realization plans anchored in outcomes across areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. MEDDPICC discipline will be applied to qualify and progress opportunities, with pipeline generated through executive engagement, account-based selling and partner collaboration; the role includes establishing access to Economic Buyers and C-suite sponsors, mobilising internal champions, navigating complex organizational structures, and leading partner ecosystem initiatives for joint account strategies and co-sell deals with margin discipline. Operating rhythm and commercial excellence require exceptional CRM hygiene and forecast accuracy, clear deal risk articulation, quarterly account reviews and strategic planning sessions, and active contribution to QBRs, deal inspections, and sales excellence initiatives.

The Strategic Account Director will own 3–5 strategic enterprise customers, typically global and capable of generating more than £1m in annual gross margin, and is accountable for multi-year growth strategies and positioning Adaptavist as a long-term transformation partner. They’ll orchestrate virtual teams across Sales, Presales, Delivery, Customer Success and partners to deepen executive relationships and drive wallet-share expansion and sustainable account growth. Key responsibilities include building multi-year growth plans, pursuing whitespace opportunities, generating pipeline via MEDDPICC, and developing customer-centric business cases tied to outcomes across domains such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration. They must establish direct access to Economic Buyers and C-suite sponsors, manage multi-threaded stakeholder relationships, mobilize internal champions, and lead partner ecosystem strategies with co-sell structures and margin discipline. The operating rhythm emphasizes CRM hygiene, forecast accuracy, quarterly account reviews, commercial governance, margin discipline, and contributing to QBRs and sales excellence initiatives.

In Köln wird zum nächstmöglichen Zeitpunkt ein Werkstudent (m/w/d) im Bereich Consulting gesucht. Von Tag eins bist du ein vollwertiges Mitglied unseres Consulting-Teams und arbeitest aktiv in Kundenprojekten mit, um deine fachlichen und persönlichen Fähigkeiten gezielt weiterzuentwickeln. Du studierst aktuell Wirtschafts- oder Medieninformatik, Betriebswirtschaftslehre oder einen vergleichbaren Studiengang mit technischem Schwerpunkt und suchst einen praktischen Ausgleich zum Studium. Bewirb dich jetzt, um das Team dabei zu unterstützen, neue Lösungen zu entwickeln und die digitale Transformation voranzutreiben. Dein Tag bei uns umfasst das Analysieren von Kundenanforderungen, das Konzep­tieren von Lösungsszenarien, das Durchführen von Konfigurationsleistungen, die Unterstützung bei der Lösungsimplementierung sowie die Mitwirkung an Projektplänen, Aufwandsschätzungen, Budgetplanungen und der Kalkulation neuer Beratungsleistungen, Angebote und Pakete.