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Join the PMO & Services Operations team as a Project Manager Administrator, a role focused on bringing structure, accuracy, and operational control to busy services environments for internal, non-client-facing projects. Your responsibilities include setting up and maintaining projects in internal systems and supporting resource booking, scheduling, and coordination. You'll track project budgets, purchase orders, invoices, and expenses, audit data for accuracy, and coordinate with Finance to ensure invoicing is correct and timely. You'll keep forecasts current, maintain project plans and baselines, and help governance by ensuring processes, templates, and reporting standards are followed. Additionally, you'll carry out charge analysis and support strong financial control across project activity while collaborating with project teams, consultants, operations, and finance.

This role is a Project Manager Administrator in the PMO & Services Operations team, focused on bringing structure, accuracy, and operational control to a busy services environment and keeping internal project operations running smoothly behind the scenes. You’ll support multiple non-client-facing projects from an operational and systems perspective, including setting up and maintaining projects in internal systems. Your responsibilities include resource booking, scheduling and coordination, and tracking project budgets, purchase orders, invoices, and expenses as needed. You’ll audit and maintain system data, coordinate between SPP and Finance for accurate invoicing, keep forecasts and project plans up to date, and support governance and financial control through charge analysis. You’ll work with consultants, project teams, operations, and finance to ensure projects are accurately maintained and invoicing is issued correctly and on time, and you’ll enjoy cross-system work and supporting project delivery.

The text describes a Project Manager Administrator role within the PMO & Services Operations team, seeking someone who is highly organized, detail-focused, and capable of managing the moving parts behind successful project delivery. The position involves setting up and maintaining projects in internal systems, coordinating resources, and keeping project plans and timelines up to date. Key duties include tracking budgets, purchase orders, invoices, and expenses, auditing data for accuracy, and coordinating with Finance to ensure invoicing is correct and on time. It also covers governance responsibilities, ensuring processes, templates, and reporting standards are followed, and performing charge analysis to maintain financial control across project activity. The role supports multiple non-client-facing projects, working closely with consultants, project teams, operations, and finance to ensure forecasting and invoicing are accurate and timely.

The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers with the potential to generate over £1m in annual gross margin, building multi-year growth strategies and executive-level relationships to position Adaptavist as a long-term transformation partner while coordinating virtual teams across Sales, Presales, Delivery, Customer Success and partners to expand wallet share. They own and execute multi-year growth plans, identify whitespace across business units and geographies, and generate pipeline through executive engagement, account-based selling and partner collaboration, applying MEDDPICC to qualify and progress opportunities. They develop customer-centric points of view and business cases anchored in measurable outcomes across areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Cloud Migration, using structured discovery to uncover problems and stakeholder motivations. They establish and manage multi-threaded relationships with Economic Buyers and C-suite sponsors, mobilize internal champions, navigate complex organizational structures and influencer networks, and lead partner ecosystem strategies and co-sell deals to position Adaptavist as the preferred services partner. They ensure operating rhythm and commercial excellence through CRM hygiene, forecast accuracy and risk articulation, lead quarterly account reviews and strategic planning, drive governance and margin discipline in negotiations, and contribute to QBRs, deal inspections, and sales excellence initiatives.

The Strategic Account Director handles 3–5 top enterprise customers (often global and capable of generating >£1m in annual gross margin), building multi-year growth strategies while coordinating virtual teams across Sales, Presales, Delivery, Customer Success and partners to expand wallet share. They own and execute multi-year growth plans, identify whitespace across units and geographies, generate pipeline through executive engagement, account-based selling and partner collaboration, and apply value-based selling. They develop customer-centric viewpoints linking Adaptavist capabilities to measurable outcomes, lead structured discovery, and build compelling business cases and value realization plans around areas like Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They manage stakeholder relationships with direct access to Economic Buyers and C-suite sponsors, build multi-threaded relationships across technology and business leadership, identify internal champions, and navigate complex organizations, while leading partner ecosystem efforts with joint strategies and co-sell deals that emphasize margin discipline. They maintain operating rhythm and commercial excellence through CRM hygiene, forecast accuracy, quarterly account reviews and strategic planning, and contribute to QBRs and sales excellence initiatives.

The Sales Specialist – DevOps & Developer Experience is responsible for helping customers modernise how software is planned, built, secured, deployed and operated, acting as a specialist advisor in Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery across the UK/I. They create and develop a specialist sales pipeline aligned to DevOps and software delivery transformation initiatives, identifying opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-assisted delivery, and develop customer-specific hypotheses and transformation roadmaps. They engage with CIOs, CTOs, Heads of Engineering and other executives to run discovery and maturity assessments, analyse operating models and bottlenecks, and develop business cases and outcome-based recommendations to modernise practices and accelerate delivery. They own specialist sales opportunities from qualification through closure, applying MEDDPICC, leading complex engagements, building compelling proposals and value-based business cases, and coordinating internal resources to achieve successful outcomes. They also develop partner ecosystems with Atlassian, GitLab, Harness, AWS, Datadog, IBM, Red Hat and others to drive co-sell opportunities, while maintaining thought leadership, market presence, and ongoing industry engagement to position Adaptavist as a leader in software engineering transformation.

The Sales Specialist – Service Management & Work Management helps customers transform how work is coordinated, services are delivered, and organizations operate at scale, acting as a trusted advisor in Enterprise Service Management, Work Management, Workflow Automation, AI-enabled Operations and Atlassian Cloud transformation. They develop a specialist sales pipeline and market development plan across ITSM, ESM, Work Management, Workflow Automation, AI-assisted Operations, Atlassian Cloud Transformation and Business Process Optimisation, including customer hypotheses, executive viewpoints, and territory/account plans. In Customer Advisory & Transformation Consulting, they engage executives, run discovery workshops and maturity assessments, analyze operating models and bottlenecks, and produce business cases, transformation roadmaps and outcome-based recommendations. In Opportunity Leadership & Sales Execution, they own opportunities from qualification through closure, apply MEDDPICC, lead complex engagements, build commercial proposals and value-based business cases, and coordinate internal resources and negotiations. In Partner Ecosystem Development and Thought Leadership, they cultivate relationships with Atlassian and partners for joint pipeline and revenue, drive co-sell motions, collaborate on go-to-market initiatives, and contribute market-facing insights and content to position the organization as a leader in operational transformation.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor focused on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, requiring deep expertise in modern software engineering, developer productivity, platform operating models and software delivery transformation. They work with Strategic Account Managers and partners to identify opportunities, shape transformation strategies, and lead complex specialist engagements, becoming a trusted advisor who helps customers improve productivity, accelerate delivery, strengthen security and unlock measurable business outcomes. In pipeline generation and market development, they create a specialist sales pipeline aligned to DevOps and software delivery transformation, identify opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-assisted software delivery and software supply chain security, develop customer-specific hypotheses and roadmaps, and build territory plans while generating opportunities through executive workshops, partner collaboration and thought leadership. In customer advisory and transformation consulting, they engage with CIOs, CTOs and engineering leaders to run discovery and maturity assessments, analyze operating models and bottlenecks, and develop business cases and outcome-based recommendations to support decision-making. For opportunity leadership and sales execution, they apply MEDDPICC, lead complex engagements, build commercial proposals and value-based business cases, coordinate internal resources, conduct negotiations, and develop strategic ecosystem relationships with partners like Atlassian, GitLab, Harness, AWS, Datadog, IBM, and Red Hat to drive co-sell motions and market impact, while contributing to thought leadership and market presence.

The Strategic Account Director at Adaptavist manages 3–5 of the company’s most strategically important enterprise customers—global organizations with potential to generate more than £1m in annual gross margin—and is responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share and sustainable account growth. They lead and coordinate virtual strategic account teams to execute multi-year growth plans, identify whitespace opportunities, and drive pipeline generation and value-based selling. They develop customer-centric viewpoints tied to measurable outcomes, conduct structured discovery, and build compelling business cases and value realization plans across domains like Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. They apply MEDDPICC discipline to qualify and progress opportunities, generate pipeline through executive engagement and account-based selling, and manage stakeholders including Economic Buyers and C-suite sponsors while developing internal champions. They also lead partner ecosystem strategies, execute joint account plans, manage co-sell structures and margins, maintain CRM hygiene and forecast accuracy, and contribute to quarterly business reviews and sales excellence initiatives.

The Head of UK Sales will lead the UK territory, accountable for accelerated, profitable growth and building a high-performing regional organization across Strategic, Enterprise, and Mid-Market segments, while operationalising Adaptavist's two selling motions—DevOps & Developer Experience and Service & Work Management—and unifying sellers, Presales, Marketing, Partnerships, Delivery, and Finance around priority accounts and measurable outcomes. They will define and execute the UK sales strategy, translating global priorities into an annual territory plan and a 2-3 year growth outlook, segment the market, align talent and selling motions to high-value opportunities, and establish rhythms and performance expectations for revenue, gross margin, pipeline, forecast, and productivity. They will build a disciplined account coverage model, establish strategic account planning for top UK customers, increase wallet share through multi-year engagements, coordinate with global strategic-account programmes, and embed MEDDPICC as the common qualification, pipeline governance, and deal-inspection language with rigorous forecasting and coaching. They will lead partner and ecostems engagement with priority technology partners (Atlassian, GitLab, Harness, AWS, Datadog, and others), build joint territory plans, ensure alignment with partner field organisations, and use the multi-vendor ecosystem to create differentiated propositions and growth. They will drive cross-functional commercial integration with Marketing, Presales, Delivery, Finance and RevOps, recruit and develop high-calibre sales talent, implement onboarding and coaching, and run a consistent regional operating rhythm of forecasting, pipeline generation, account planning, performance management, and quarterly business reviews, representing the UK sales organisation in executive leadership and global strategy development.

The Head of DACH Sales will lead the DACH region, delivering accelerated, profitable growth and building a high-performing organization across Strategic, Enterprise, and Mid-Market segments, while operationalizing Adaptavist’s two selling motions—DevOps & Developer Experience and Service & Work Management—through cross-functional alignment around priority accounts, repeatable propositions, and measurable customer outcomes. They will define and execute the DACH GTM strategy, translate global priorities into an annual territory plan and a 2-3 year growth outlook, set regional priorities and performance expectations, and use market, account, partner, and performance data to identify whitespace and invest where density and value are highest. They will build a disciplined account coverage model, establish structured strategic account planning, drive multi-year wallet growth, coordinate with global strategic-account programs, and embed MEDDPICC as the common qualification, coaching, and deal-governance language with rigorous forecasting and deal-inspection cadences. They will lead partner and ecosystem leadership with key vendors (e.g., Atlassian, GitLab, Harness, AWS, Datadog), create joint plans that translate partner priorities into co-sell and services-led growth, and ensure alignment so Adaptavist is seen as a strategic transformation partner rather than a reseller. They will drive cross-functional commercial integration with Marketing, Presales, Delivery, Finance, and RevOps, recruit and develop top talent, maintain a consistent operating rhythm (forecasting, pipeline generation, account planning, performance reviews), and represent the DACH sales organization in executive leadership and global strategy development.

The Strategic Account Manager for Spain/Iberia drives profitable growth among Adaptavist's top enterprise customers, working with a Strategic Account Director and coordinating with Presales, Delivery, Customer Success, and strategic partners to advance opportunities and expand the company's footprint. Responsibilities include developing multi-year strategic account plans, maintaining current knowledge of customer structures and priorities, and identifying opportunities to expand across business units and technology domains. In pipeline generation and value-based selling, you build and maintain a pipeline through structured, account-based engagement, develop customer-specific points of view tied to measurable outcomes, lead discovery across stakeholders, craft commercial proposals anchored in outcomes, and apply MEDDPICC for qualification. For stakeholder management, you build multi-threaded relationships across technology and business stakeholders, identify champions and maintain executive access, and support partner collaboration with strategic partners such as Atlassian, GitLab, Harness, AWS, IBM, and Datadog. You also ensure forecasting and commercial discipline through strong CRM hygiene, accurate forecasts, participation in reviews, and efficient opportunity management from qualification to closure, coordinating internal resources as needed.

As a Senior Contracts & Legal Manager, you’ll support the business within the Contracts and Legal Operations function (Commercial Operations), managing day-to-day contract review, negotiation and management while collaborating with business stakeholders, clients, subcontractors and suppliers, primarily across Germany and the wider DACH region with collaboration across EMEA. You’ll own commercial contracts end-to-end—from initial review through negotiation and signature—and support Germany-specific legal and compliance matters where local knowledge is required. The Commercial Operations team supports the business through contract management, negotiations, legal and compliance support, process improvement and risk management, working closely with Sales, Delivery, Finance and other functions, as well as with clients and their procurement and legal teams. We’re ideally looking for someone based within reasonable travelling distance of Wiesbaden or Cologne; this is a hybrid role with office attendance required around 1-2 days per week. Responsibilities include reviewing, drafting and redlining contracts (NDAs, MSAs, SOWs, software purchasing agreements), independently negotiating terms, owning contracts end-to-end, supporting supplier and subcontractor arrangements, working on RFPs/tenders/vendor onboarding/compliance questionnaires, supporting data protection and GDPR matters, reviewing significant contracts, managing contract information and systems, contributing to knowledge management and templates, providing peer reviews, and balancing legal/commercial risk with the group’s strategy while collaborating across Germany, EMEA and the global Commercial Operations team.

Le poste est celui d’un conseiller technique Atlassian faisant partie d’une équipe qui aide les clients à tirer le meilleur parti de la suite Atlassian (Jira, Confluence, Bitbucket) et d’outils comme Slack, en intégrant les systèmes et en automatisant les processus pour créer de la valeur et améliorer l’efficacité. Il s’agit de fournir des conseils d’expert et de concevoir des solutions pratiques pour la configuration des produits, les migrations, les mises à niveau et le réglage de la performance, tout en participant à la prévente avec des solutions, des estimations et des propositions. Le ou la titulaire doit se tenir à jour sur les produits Atlassian et les technologies associées, communiquer régulièrement avec les intervenants et participer au partage et à l’amélioration des connaissances en interne. Il/elle réalisera la mise en œuvre et la livraison des solutions Atlassian, y compris l’installation, la mise à niveau et la migration des applications, et concevra des solutions adaptées aux besoins du client (flux de travail, extensions/scripts, configuration). Enfin, il/elle rédigera des scripts en Groovy ou Java, administrera la base de données et les demandes, assurera l’intégration Web via l’API REST et gérera des systèmes (Linux et Windows), notamment les serveurs d’applications.

The Sales Specialist – DevOps & Developer Experience helps customers modernise how software is planned, built, secured, deployed and operated, acting as a trusted advisor in Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery. They create and develop a specialist sales pipeline aligned to DevOps and software delivery transformation, identifying opportunities across related domains and building territory plans to drive sustainable growth. In Customer Advisory & Transformation, they lead discovery workshops and assessments with CIOs/CTOs and engineering leaders to uncover opportunities and develop roadmaps, business cases and outcome-based recommendations. In Opportunity Leadership & Sales Execution, they manage opportunities from qualification to closure using MEDDPICC, lead complex engagements, coordinate internal resources, negotiate contracts and develop compelling value propositions. They also develop partner ecosystems with Atlassian, GitLab, Harness, AWS, Datadog, IBM, Red Hat and others to drive joint pipeline and co-sell motions, while maintaining market presence through thought leadership, events and industry insights.

The Sales Specialist – DevOps & Developer Experience helps customers in the DACH region modernize how software is planned, built, secured, deployed and operated, focusing on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, and requires deep expertise in modern software engineering practices, developer productivity, platform operating models and software delivery transformation. It works with Strategic Account Managers and partner teams to identify opportunities, shape transformation strategies and lead complex specialist engagements, serving as a trusted advisor to improve developer productivity, accelerate software delivery, strengthen security, modernize engineering practices and unlock measurable business outcomes. Under Specialist Pipeline Generation & Market Development, it creates a specialist sales pipeline aligned to DevOps and software delivery transformation, identifies and pursues opportunities across the listed domains, develops customer-specific hypotheses and transformation roadmaps, and builds territory and account plans to drive sustainable pipeline growth and specialist revenue, generating opportunities via executive workshops, partner collaboration, industry engagement and thought leadership. In Customer Advisory & Transformation Consulting and Opportunity Leadership & Sales Execution, the role engages with CIOs/CTOs and engineering leaders, leads discovery and maturity assessments, analyzes operating models and bottlenecks, develops business cases and outcome-based recommendations, owns opportunities from qualification to closure using MEDDPICC, coordinates internal resources, negotiates and crafts value-based proposals. It also develops strategic Partner Ecosystem Development with Atlassian, GitLab, Harness, AWS, Datadog, IBM and Red Hat for co-sell opportunities, collaborates on joint GTM initiatives, and builds Thought Leadership & Market Presence by maintaining expertise, supporting events, creating market insights and content, and staying current with evolving practices.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-enabled software delivery to help customers modernize software planning, building, securing, deploying, and operating practices. The role involves building a specialist pipeline, identifying opportunities across DX and related areas, developing customer hypotheses, and driving sustainable pipeline growth through executive workshops and partner collaboration. In Customer Advisory & Transformation Consulting, you engage senior technology leaders, lead discovery and maturity assessments, analyze operating models, and develop business cases, roadmaps, and outcome-based recommendations. For Opportunity Leadership & Sales Execution, you own opportunities end-to-end using MEDDPICC, lead complex sales engagements, craft value-based proposals, coordinate internal resources, and conduct contract negotiations. Additionally, you develop Partner Ecosystem Development and Thought Leadership by nurturing key partnerships for co-sell and joint GTM, and by maintaining expertise and producing market-facing insights through events, content, and industry engagement.

The role is an Atlassian Technical Consultant who works with customers to maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools like Slack by helping with integration, automation, and process improvements. Responsibilities range from expert guidance and solution design to hands-on product setup, migrations, upgrades, and performance tuning, with involvement in pre-sales including solution proposals and estimates. The role includes maintaining and improving knowledge of the Atlassian suite and related technologies and collaborative tools. Core activities consist of gathering and analyzing requirements, researching and presenting solutions, regular stakeholder communication, and on-site travel for client work, including pre-sales scoping. Implementation and delivery tasks cover installations, upgrades, migrations, custom solution design (workflows, plugins/scripts), scripting in Groovy and Python, REST API web integration, and Linux/Windows system administration with application server management.

The Brand & Commercial Marketing Manager is a 12-month maternity-cover role responsible for safeguarding ScriptRunner’s brand integrity while managing multi-channel campaigns across the product suite and collaborating with Product Marketing Managers. The position requires strong stakeholder and project management, a customer-first mindset, and an understanding of technical SaaS products to drive brand excellence. Key duties include helping develop brand and commercial strategies, enabling internal alignment, and contributing to CRO initiatives to improve marketing performance. They will lead and execute paid media campaigns with internal teams and external partners, manage campaign setup and optimization, create lead generation assets in HubSpot, build landing pages, and drive timely delivery of promotions and audience targeting. In addition, they own brand management and governance—developing the brand strategy and brand bible, managing asset libraries, monitoring brand awareness and sentiment, and coordinating third-party agencies to ensure consistency and timely execution.

The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers, owns multi-year growth plans, deepens executive relationships, and leads virtual teams across Sales, Presales, Delivery, Customer Success and partners to drive wallet-share growth and long-term transformation. They identify whitespace, generate pipeline, and pursue value-based selling, developing customer-centric viewpoints that link Adaptavist capabilities to outcomes in areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They build executive relationships with Economic Buyers and C-suite sponsors, cultivate multi-threaded relationships across technology and business leadership, mobilize internal champions, navigate complex organizations and influencer networks, and develop joint account strategies with strategic partners while executing partner-involved deals with co-sell discipline and margin management. They position Adaptavist as the preferred transformation partner within shared accounts and lead partner ecosystem collaboration to generate identifiable pipeline, building working relationships across partner sales and technical teams. They maintain CRM hygiene and forecast accuracy, lead quarterly account reviews and strategic planning, drive commercial governance and margin discipline through complex negotiations, and contribute to QBRs, deal inspections, and sales-excellence initiatives.

The Strategic Account Director will own a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—global organizations with the potential to generate over £1m in annual gross margin—and will be responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to expand wallet share and sustain account growth. The role requires strategic account leadership to own multi-year growth plans, build executive-level relationships, and lead cross-functional teams to identify whitespace opportunities and generate pipeline through value-based selling. They will develop customer-centric points of view that connect Adaptavist capabilities to measurable business outcomes, conduct structured discovery to uncover problems and motivations, and build compelling business cases and value realization plans anchored in outcomes across areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. MEDDPICC discipline will be applied to qualify and progress opportunities, with pipeline generated through executive engagement, account-based selling and partner collaboration; the role includes establishing access to Economic Buyers and C-suite sponsors, mobilising internal champions, navigating complex organizational structures, and leading partner ecosystem initiatives for joint account strategies and co-sell deals with margin discipline. Operating rhythm and commercial excellence require exceptional CRM hygiene and forecast accuracy, clear deal risk articulation, quarterly account reviews and strategic planning sessions, and active contribution to QBRs, deal inspections, and sales excellence initiatives.

The Strategic Account Director will own 3–5 strategic enterprise customers, typically global and capable of generating more than £1m in annual gross margin, and is accountable for multi-year growth strategies and positioning Adaptavist as a long-term transformation partner. They’ll orchestrate virtual teams across Sales, Presales, Delivery, Customer Success and partners to deepen executive relationships and drive wallet-share expansion and sustainable account growth. Key responsibilities include building multi-year growth plans, pursuing whitespace opportunities, generating pipeline via MEDDPICC, and developing customer-centric business cases tied to outcomes across domains such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration. They must establish direct access to Economic Buyers and C-suite sponsors, manage multi-threaded stakeholder relationships, mobilize internal champions, and lead partner ecosystem strategies with co-sell structures and margin discipline. The operating rhythm emphasizes CRM hygiene, forecast accuracy, quarterly account reviews, commercial governance, margin discipline, and contributing to QBRs and sales excellence initiatives.

The Software Support Team Lead will guide, mentor, and support a team of Software Support Engineers to deliver best-in-class customer support, working with the Head of Product Support and Support Operations Manager to drive improvements and monitor performance against SLAs and KPIs. They’ll serve as a key escalation point for incidents and service outages, lead incident management and post-mortems, and collaborate cross-functionally to reduce commercial risk and enhance the customer experience. The role requires a blend of people leadership, technical understanding (including Groovy/JavaScript coding), and a data-driven mindset to improve processes and develop talent. Responsibilities include managing people—performance reviews, 1-2-1s, workload, hiring, onboarding, and creating training materials—and leadership duties such as owning customer outcomes, escalating high-risk tickets, coordinating with Customer Success, Product, and Development, translating strategy into actionable team updates, and leading stand-ups and workshops. In operations, they monitor metrics (CSAT, FRT, RoR, SLA), analyze trends, propose improvements, work with the Support Operations Manager to enhance tooling and automation, and contribute to knowledge base content and training materials.

The Services Programme Manager (PgM) is a Cologne-based senior hybrid role owning a strategic portfolio of client-facing and internal programmes and projects, managing plans, dependencies, risks, budgets, and stakeholders across multi-workstream engagements while acting as the trusted advisor to strategic accounts. Operating in a strategic seat, PgMs drive client conversations back to Sales and Delivery to support growth of strategic accounts, using PM methodology and ITIL practices as the day-to-day senior representative of the Services team to ensure requirements, expectations, and technical concerns are addressed. The role ensures profitability through governance, reporting, and continual improvement, overseeing technology operational changes, support enhancements and maintenance to meet contractual needs and handle Incident Management, and works with internal teams to identify improvements and increase operational efficiency while collaborating with Business Development, Commercial Ops, Finance, and Account Management. Key responsibilities include defining and managing programme strategy across multiple projects, ensuring quality and policy conformance, creating and monitoring artifacts such as Level 0–3 Plans, Earned Value Management (SPI/CPI), scope change logs, risk/issue/opportunity management, and benefit realization, and coordinating communications, meetings, SLAs, and facilitating problem/incident/change management. Leadership duties involve fostering a consultative, value-driven mindset, leading continuous delivery improvements, coaching junior PMs, partnering with Sales/Delivery and pre-sales for account planning, educating staff on PMO processes, building a knowledge base, and advocating for clients and partners.

We are seeking a Quality Engineer Consultant to bridge world-class SQA with client-focused delivery, acting as a remote QA expert for core clients and internal product teams, and requiring bilingual German and English to coordinate between customer stakeholders and supplier teams in the DACH region. The role involves designing, implementing, and evolving automated testing frameworks and robust test scripts using Playwright and Selenium across web applications, APIs, embedded software, and backend integrations, as well as defining modular testing strategies across the full SDLC. You will establish and improve SQA processes, integrate automated testing into CI/CD pipelines (primarily GitLab and Bitbucket), perform API validation and database testing, manage defects, and ensure testing aligns with security standards and OWASP practices. The consultant will conduct structured technical discovery with stakeholders, translate QA concepts for varied audiences, collaborate with pre-sales and delivery teams, deliver demonstrations, represent QA on stakeholder calls, and actively incorporate customer feedback for continuous improvement. The role also emphasizes AI-powered QA acceleration, leveraging AI tools to generate and optimize test scripts, translate test plans, execute and monitor tests, verify acceptance criteria, govern test gates, and maintain governance and security of AI-assisted outputs.

The role is an Atlassian Technical Consultant working with Jira, Confluence, Bitbucket, and related tools (including Slack) to help customers derive value by integrating systems, automating processes, and providing expert guidance from design through hands-on setup, migrations, upgrades, and performance tuning. It also includes pre-sales activities such as defining scope, producing estimates, and proposing solutions, along with maintaining up-to-date knowledge of Atlassian products and related technologies. Key duties involve consulting to gather requirements, analyze and present solutions, and regularly communicate with stakeholders, including travel to client sites as needed. In implementation and delivery, responsibilities cover installations, upgrades, migrations, custom solution design (workflows, plugins/scripts, configuration), and scripting in Groovy and Python. Additional tasks include database administration and querying, REST API-based web integration, and system administration on Linux and Windows, focusing on application servers.

The Technical Consultant helps customers maximize the Atlassian product suite (Jira, Confluence, Bitbucket) and related tools like Slack by integrating systems, automating processes, and delivering business value. Responsibilities include expert guidance and solution design, hands-on setup, migrations, upgrades, performance tuning, and contributing to pre-sales with scope, estimates, and proposals. The role requires continuous knowledge maintenance of Atlassian products and collaboration tools, is primarily remote, but expects visits to the Athens office about one day per week. Atlassian solution consultancy activities involve gathering requirements, researching and presenting solutions, stakeholder communication, involvement in pre-sales, and on-site client work when needed. Implementation work covers installations, upgrades, migrations, custom design (workflows, plugins/scripts), scripting (Groovy/Python), database querying/administration, REST API web integrations, and system administration (Linux/Windows) for application servers.

In Köln wird zum nächstmöglichen Zeitpunkt ein Werkstudent (m/w/d) im Bereich Consulting gesucht. Von Tag eins bist du ein vollwertiges Mitglied unseres Consulting-Teams und arbeitest aktiv in Kundenprojekten mit, um deine fachlichen und persönlichen Fähigkeiten gezielt weiterzuentwickeln. Du studierst aktuell Wirtschafts- oder Medieninformatik, Betriebswirtschaftslehre oder einen vergleichbaren Studiengang mit technischem Schwerpunkt und suchst einen praktischen Ausgleich zum Studium. Bewirb dich jetzt, um das Team dabei zu unterstützen, neue Lösungen zu entwickeln und die digitale Transformation voranzutreiben. Dein Tag bei uns umfasst das Analysieren von Kundenanforderungen, das Konzep­tieren von Lösungsszenarien, das Durchführen von Konfigurationsleistungen, die Unterstützung bei der Lösungsimplementierung sowie die Mitwirkung an Projektplänen, Aufwandsschätzungen, Budgetplanungen und der Kalkulation neuer Beratungsleistungen, Angebote und Pakete.

The Application Administrator (German speaker) will configure and customize Atlassian software (Jira, Confluence, Jira Service Desk) and other Atlassian apps for multiple clients as a remote, partially outsourced role. You will onboard customers, learn their application servers, monitor the service desk, and respond promptly to requests to configure Atlassian software to meet their needs. The role involves creating projects, configuring permissions and workflows, and helping customers automate processes to improve efficiency. You will handle multiple administrative activities according to agreed-upon priorities, communicate with customers and teammates to deliver solutions, and document your work and time while following security protocols. The position emphasizes applying best practices, answering usage questions, and helping customers maximize value from Atlassian applications.