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Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The company is growing in the service management market, led by Jira Service Management, with channel partners playing a key role in customer success. They are seeking a Sr. Partner Solutions Architect to grow and support ITSM/ESM channel partners across the full deal cycle—from sourcing to post-sales. The role requires cross-functional collaboration with Partner & Alliance teams, Marketing, Sales, and Product, plus developing acceleration strategies, collateral, blueprints, and reference architectures to scale partner practices. Responsibilities include partner enablement workshops, thought leadership at conferences, providing market feedback to product, and developing account strategies to drive Jira Service Management within the partner ecosystem.

DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders improve developer productivity, serving customers like Pinterest and GitHub, and recently being acquired by Atlassian. The company prizes mastery and high performance, focusing on individuals who perform at the highest level to navigate factors beyond their control. The EMEA Field CTO is the primary strategist, storyteller, and technical expert for the region, translating DX research into leadership workshops, executive coaching, and product demonstrations to win business and establish DX as the leading authority on developer productivity and AI measurement in EMEA, while carrying direct commercial accountability. Key duties include owning 15+ named EMEA accounts per half, advancing deals through exec 1:1s and briefings, hosting 2–4 VIP experiences per quarter, enabling DX sales reps, and feeding VOC and competitive intelligence back to product via quarterly reports. The role also requires external thought leadership (podcasts, conferences, webinars), media representation, and field research contributions (3 small ships per quarter or 1 large ship), all aligned to the quarterly research roadmap and DX’s broader global research agenda.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and trust from over half of the Fortune 100; AI is embedded as a core productivity multiplier across the company. The company’s culture is high‑performance, values‑driven, and knowledge‑sharing focused, encouraging innovation and collaboration to solve complex problems and co‑create the future in software development. The role focuses on strategic large prospects and customers, providing end‑to‑end account leadership in pre‑ and post‑sales, driving adoption, generating leads, coordinating with partners, and feeding customer insights back to product, marketing, and support. Requirements include a strong desire to benefit customers, a high degree of account management, the ability to work with minimal supervision on complex deals, experience selling into large organizations, and excellent negotiation and presentation skills, with preferred experience in Git and ALM; candidates are encouraged to apply even if not meeting every requirement. GitLab supports full‑time employees with benefits like flexible PTO, ERGs, equity plans, a growth and development fund, parental leave, and remote, globally available roles, while upholding equal opportunity, non‑discrimination, and accommodations in recruitment.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by 50M+ registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a high-performance, inclusive culture. The role is Solutions Architect for Southern Europe with a focus on France, serving as a trusted advisor to guide customers through digital transformation across the full software lifecycle, owning technical evaluations and solution architectures, and acting as the voice of the customer to Product Management. Key duties include leading technical discovery, demos, and proofs of value, running workshops and value stream assessments, collaborating with regional sales to drive adoption and revenue growth, and creating technical collateral and best practices. Requirements include 4+ years in technical pre-sales or consulting, strong DevSecOps and CI/CD experience, hands-on with GitLab or similar tools, cloud knowledge, ability to lead evaluations and workshops, and excellent technical communication, with remote-based work in France (ideally Paris or Lille) and fluency in French and English. The role sits within GitLab’s Solutions Architect team in Sales, focusing on modernizing software delivery and AI-driven DevSecOps, and the company emphasizes remote-first hiring, flexible benefits, and equal opportunity with accommodations for applicants from diverse backgrounds.

GitLab is an intelligent orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with AI as a core productivity multiplier and a high-performance, inclusive culture. The Staff Forward Deployed Engineer (EMEA only) role sits in Forward Deployed Engineering to work with strategic customers at the intersection of urgency and product execution, diagnosing blockers, contributing production-quality code, and turning field learnings into durable product improvements and reusable patterns. You’ll diagnose complex problems across GitLab product behavior, customer architectures, CI/CD, API usage, and observability, drive AI adoption of the GitLab Duo Agent Platform, and coordinate across multiple teams to deliver governed, production-oriented outcomes. Required qualifications include staff-level experience with complex production software, strong Ruby on Rails or Go, experience with AI-assisted development and DevSecOps, and the ability to coordinate across product, engineering, field, and customer teams; direct GitLab experience and performance/infrastructure expertise are highly preferred. GitLab offers remote-global employment with benefits such as flexible PTO, equity, parental leave, and growth opportunities, and is an equal opportunity employer with a recruitment privacy policy and location-based eligibility guidelines.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50% of the Fortune 100 and over 50 million registered users, with AI as a core productivity multiplier in its all-remote culture. The company is hiring a strategic, commercially minded Director of Customer Success to lead the EMEA Customer Success Management & Architecture (CSMA) and Customer Success Engineering (CSE) organizations, owning the regional customer-success operating model across relationship management, adoption architecture, technical enablement, customer health, and outcome realization. Responsibilities include translating the regional customer-outcomes strategy into an EMEA plan for CSMA and CSE, defining engagement models and coverage, unifying the onboarding through renewal journey, building scalable adoption programs, and ensuring alignment with Sales, Renewal Management, Professional Services, Product, Engineering, and Support. Success is measured by measurable customer outcomes, a single coordinated CSMA-CSE team with clear ownership and escalation, early signals of adoption and renewal risk, adoption of GitLab capabilities aligned to customer value, and trusted operating metrics across regional and global leadership. Requirements include significant leadership in enterprise SaaS customer success, experience managing both relationship and technical teams, strong operational discipline, and experience in a high-growth, all-remote environment; GitLab offers benefits such as Flexible Paid Time Off, Equity and Employee Stock Purchase Plan, Parental Leave, and a strong commitment to equal opportunity and inclusive hiring with location-based eligibility.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. They’re seeking a Principal Customer Success Manager in the Strategic Segment, whose CSMs help customers realize value by delivering scalable methodologies that drive product adoption, solution expansion, and long-term customer growth. In this role you’ll build relationships with executives and multi‑generational teams, apply solution expertise across multiple products, and guide complex customers through hurdles to achieve value realization. You’ll develop trusted advisor relationships, create Customer Success Plans with regular check-ins and QBRs, navigate multi-partner implementations, and implement adoption strategies to expand high-value accounts while mitigating churn. You’ll also be the Voice of the Customer, providing internal feedback to improve how Atlassian serves its strategic customers.

Atlassian aims to help customers compete in the modern digital economy and has built a multi-billion-dollar software business with 300,000 paying customers, partners, and millions of users, with a culture that is open, collaborative, and focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian's Service Collection (ESM/ITSM/CSM) among large customers, with the Strategic Solution Sales Executive acting as a customer champion who feeds insights back to product and engineering while owning a territory in a specific region. In this role, you will own your territory end-to-end by building and executing a multi-quarter sales strategy across defined named strategic accounts in Southern Europe, setting direction, running campaigns, and being accountable for the numbers alongside the overall Account Executive. You will lead the Service Management sales motion as the go-to expert on ESM/ITSM market trends and competitive dynamics, shaping how we position and sell into the largest enterprises and leading Service Management-only deals and multi-product conversations leveraging multiple components of the Atlassian platform. You will drive pipeline from the ground up by designing targeted campaigns, engaging executive stakeholders, and building a healthy, self-sufficient pipeline, while orchestrating resources from Strategic Account Executives, Partners, Marketing, and Product at the right moments to accelerate deals and engaging senior decision-makers with value-based conversations that connect Atlassian’s platform to business outcomes.

Atlassian aims to help customers compete and win in the digital economy, building a multi-billion-dollar software business with 300,000 paying customers, hundreds of partners, and millions of users, with a culture that is open, collaborative, and customer-focused. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of the Service Collection (ESM/ITSM/CSM) among large customers, and the Strategic Solution Sales Executive acts as a customer champion who feeds insights back to product and engineering to improve the customer experience while owning a territory. In this role, you will own your territory end-to-end in Southern Europe, building and executing a multi-quarter sales strategy for named strategic accounts and being accountable for the numbers alongside the overall Account Executive. You will lead the Service Management sales motion as the go-to expert on ESM/ITSM market trends, competitive dynamics, and where Atlassian's Service Collection wins, shaping positioning and leading Service Management-only deals and multi-product conversations. You will drive pipeline from the ground up by designing targeted campaigns, engaging executive stakeholders, and building a self-sufficient pipeline, orchestrating the right people—from Strategic Account Executives and Partners to Marketing and Product—to accelerate deals and engage senior economic buyers with value-based conversations linking Atlassian's platform to business outcomes.

Atlassians can work from the office, from home, or in a hybrid setup, giving them control over family and personal priorities, with this role requiring location in France. Atlassian serves over 300,000 customers worldwide and aims to unleash the potential of every team through software, delivering customer impact and ongoing revenue growth. The company emphasizes its value of “play as a team,” mutual support, shared wins, and knowledge sharing, with employees working with Atlassian, not for Atlassian. It is leading in responsibly integrating AI into cloud products, migrating customers to the cloud, building trust through cost transparency, moving faster with collaborations, and accelerating customers’ business outcomes while developing a strong sales strategy. The role involves steering the use of various products and services for high-value, strategic customers, creating strategic account plans, understanding long-term goals, conducting negotiations and market research, staying current on industry trends, and delivering sales updates to senior management, with travel and industry events involved.

Atlassians can choose where they work—office, home, or a hybrid model—but this role requires you to be located in France to support collaboration. Atlassian serves over 300,000 customers worldwide and aims to unleash every team's potential through software, delivering customer impact and sustaining revenue growth, guided by the value of “play as a team.” The company emphasizes that employees work with Atlassian, not for Atlassian, and is leading responsible AI integration into its cloud products while migrating customers to the cloud with cost transparency to accelerate outcomes. The role involves steering the use of various products for high-value, strategically important customers, understanding their long-term goals, and crafting customized growth strategies for mutual success. You will develop and implement strategic sales and account plans, build relationships with decision-makers and C-level executives, understand customer objectives, coordinate with internal teams to streamline processes, lead negotiations, stay informed on market trends, and report performance to senior management while traveling to industry events.

- Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. - The Executive Engagement & Trusted Advisor role focuses on building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. - Outcome-Driven Success aims to accelerate product adoption and deliver verifiable business outcomes, focusing on measurable value realization and expansion across global teams. - Strategic Success Planning involves creating and executing Customer Success Plans aligned with customer goals, including regular check-ins, QBRs, and strategic planning sessions to drive adoption, retention, and expansion, along with Complex Program Leadership to guide multi-stakeholder implementations. - AI & Emerging Tech Enablement covers advising on leveraging Atlassian’s AI and emerging technologies, along with pricing models, risk mitigation, the Voice of the Customer, and cross-functional collaboration with sales, product, support, and advisory services.

Atlassian offers flexible work locations—office, home, or a blend—and hires in any country where it has a legal entity, giving employees more control over family and personal priorities. The Executive Engagement & Trusted Advisor role focuses on building trusted relationships with C-suite and senior leaders, positioning Atlassian as a strategic partner in digital and AI transformation journeys. Outcome-Driven Success emphasizes accelerating product adoption, delivering verifiable business outcomes, and achieving measurable value realization and expansion across global teams. The role includes Strategic Success Planning, Complex Program Leadership, and AI & Emerging Tech Enablement—leading Customer Success Plans, guiding multi-stakeholder implementations, and advising on leveraging Atlassian's AI technologies and pricing models. It also entails Risk Mitigation, serving as the Voice of the Customer to inform product and service improvements, and cross-functional collaboration with sales, product, support, and advisory services to maximize business value.

- Atlassian offers flexible work arrangements and hires globally where it has a legal entity; they are seeking a Principal Customer Success Manager in the Strategic Segment. - Principal CSMs help customers realize value from their Atlassian investment by delivering scalable methodologies that drive product adoption, solution expansion, and long-term user growth. - In this role you’ll build trusted advisor relationships with executives, guide complex customers through hurdles, and apply cross-product solution expertise to realize value and adoption across the customer journey. - You’ll engage diverse profiles, including C-level leaders and global teams, and develop customer success plans with regular check-ins, QBRs, and strategic planning while navigating complex, multi-partner implementations. - You’ll drive adoption of Atlassian solutions, implement high-value account adoption strategies, mitigate churn through early risk detection and escalation with the account team, and serve as the Voice of the Customer to inform internal improvements for strategic customers.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The company is seeking a Principal Customer Success Manager in the Strategic Segment to help customers realize value by delivering scalable methodologies that drive product adoption, solution expansion, and long-term growth. As a Principal CSM, you’ll build executive-level relationships, guide complex customers through hurdles, and deliver value through proactive, programmatic engagement across multiple products and practice areas with diverse customer profiles. The role requires developing trusted advisor relationships with C-suite and executives, creating Customer Success Plans, conducting regular check-ins and QBRs, and coordinating with global partners to meet enterprise needs while staying current on products. Key responsibilities include driving adoption for high-value accounts, managing change to mitigate churn, and acting as the Voice of the Customer to provide internal feedback for better serving strategic customers.

Atlassian lets employees choose where to work—office, home, or a hybrid arrangement—and hires people in any country with a legal entity; interviews and onboarding are conducted virtually as part of a distributed-first approach. The Team Atlassian continues investing in developing its largest, most strategic customers, partnering with 82% of the Fortune 500 and teams at IBM, Tesla, Dish, Lufthansa, and more. The Account Management team focuses on deepening customer relationships, solving complex challenges, and driving retention and expansion across Atlassian's core products and services. The role involves accelerating revenue growth by leveraging existing customer footprints with a top-down, solution-oriented approach, developing senior relationships, managing high-value renewals and expansions, and partnering with Sales on account planning and opportunities. The ideal candidate is a collaborative, customer-focused professional with 7+ years of experience achieving revenue targets, capable of balancing multiple opportunities, excelling at discovery, and influencing cross-functional partners toward mutually beneficial outcomes.

Atlassian Professional Services helps customers maximize value of their Atlassian investment by delivering outcome-based solutions that accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA), the commercial specialist within Professional Services, drives demand for services by partnering with customers to shape the right engagement and delivery model, including when to engage the Atlassian Partner Ecosystem, in collaboration with Atlassian Sales. As a trusted advisor, the SSA works with business and technical decision makers to identify priorities, navigate complex opportunities, and align services solutions with customer goals while balancing customer value, commercial priorities, and delivery considerations. The SSA generates and influences the professional services pipeline by identifying customer needs, leading consultative discovery, and steering the services sales cycle from discovery through commercial recommendations and handover to delivery. The role also involves shaping customer-specific engagements, developing account-level strategies with Sales to identify expansion opportunities, coordinating cross-functional stakeholders to support the engagement, influencing complex enterprise opportunities, and owning a professional services sales target with bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian Professional Services delivers outcome-based solutions that maximize the value of an Atlassian investment, accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA), the commercial specialist within Professional Services, drives demand by partnering with customers to shape the right services engagement and delivery model, including guidance on when to engage the Atlassian Partner Ecosystem. As a trusted advisor, the SSA works with business and technical decision makers to identify priorities, navigate complex opportunities, and align services solutions with customer goals while balancing value, commercial priorities, and delivery considerations. The SSA generates and influences the professional services pipeline, leads consultative discovery and the services sales cycle from discovery through commercial recommendations, and facilitates handover to delivery upon deal close. They develop account-level strategies with Atlassian Sales to identify expansion opportunities, bring together cross-functional stakeholders across Sales, Professional Services, Customer Success, and the Partner Ecosystem to shape engagements, influence complex enterprise opportunities, and own a services sales target with bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, enabling employees to balance family, personal goals, and priorities. The role is a Pre-sales Solutions Engineer for the EMEA South Enterprise business, responsible for leading the technical engagement in complex sales and solving enterprise customers’ toughest problems. Responsibilities include partnering with cross-functional teams and partners for customer discovery, identifying cross-product opportunities, acting as a trusted technical advisor, and delivering value-based demonstrations that show how Atlassian solutions transform the way customers work. The ideal candidate has 5+ years of enterprise pre-sales experience, fluent French, and proficiency in Spanish or Italian, plus strong communication and executive relationship skills, with the ability to navigate both business and technical contexts and collaborate across sales, product, and services. The team is globally distributed, works with Global 2000 customers, and operates with a focus on rapid execution and Atlassian’s core values.

The Senior Platform Architect at Zendesk acts as a technical strategist for large enterprise customers, designing AI-powered resolution solutions and helping transform traditional support centers into Autonomous Service Workforces while guiding the enterprise sales team to win technical deals. The role combines executive advisory, driving ARR through strategic discovery and proof-of-concept management, and positioning Zendesk’s headless capabilities to embed the platform into customer workflows via MCP and integrations. Architectural duties include autonomous service deployment using Zendesk Agent Builder and Action Builder to target around 80% automated resolutions, along with modern ecosystem integration using MCP, APIs, iPaaS, and knowledge/memory engineering with Context Graph and Knowledge Graph connectors. Required qualifications include 8+ years in enterprise solutions architecture or related fields, strong AI/LLM literacy, advanced API and integration skills, cloud and security expertise, and superb communication to influence senior stakeholders in fast-paced environments. Zendesk emphasizes a hybrid work model, equal opportunity and inclusion, and accommodations for applicants with disabilities, noting that AI may be used to screen applications and providing a process to request accommodations.