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Atlassians can choose to work in an office, from home, or a hybrid, and we hire globally wherever we have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. We’re seeking a Senior Product Designer to be a key pillar in the Growth Design team, reporting to the Design Manager for Flywheel Monetization, and joining a multi-country organization across North America and Australia as a high-level individual contributor. The role will lead strategic growth design to deliver better time-to-value for customers, partnering with Growth designers and multiple design teams to create high-quality experiences that feel unified, with the goal of expanding our 250,000-strong customer base in 190 countries and impacting tens of thousands of customers and millions of users. You will partner with leadership and cross-functional teams to improve AI First experiences for Flywheel Monetization across primary Apps and Team Work Collection (Rovo, Jira, Confluence, Loom), design and prototype using AI tooling and Motion Design, and apply data-driven experimentation to guide decisions. The role also involves mentoring to raise craft quality, contributing to broader Growth strategy and programs, bringing Growth design perspectives to larger design projects, and collaborating with designers, engineers, PMs, content designers, data scientists, researchers, marketers, and analysts to ship high-quality work.

Atlassian offers flexible work options—office, remote, or a hybrid arrangement—and hires in any country where it has a legal entity. The role reports to the Head of Teamwork Collection Finance and seeks a seasoned finance professional to drive financial strategy and AI monetization for the Teamwork Collection, aligning with Atlassian’s strategic vision. It is a business-critical, cross-functional role partnering with executives in Product, Engineering, Finance, and Sales to provide leadership and communicate financial priorities for decision-making. Key responsibilities include co-designing pricing and packaging for Jira, Confluence, and Loom; developing AI consumption-based monetization strategies; and enabling integrated financial planning to drive long-term topline and bottomline growth. The role is critical to Atlassian’s path to $10B revenue and sustained GAAP profitability, shaping the long-term strategy for the Teamwork Collection and driving scaling across the Work Management portfolio and company-wide transformations—Enterprise Cloud, AI, and System of Work.

DX is a fast-growing SaaS company that provides actionable insights into developer experience and productivity, serving clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and is backed by ICONIQ, headquartered in Salt Lake City, profitable, with revenue tripling year over year. The Founding CSM (APAC) role partners with DX’s customers to drive engineering transformation using the platform, managing a key segment through implementation, rollout, and eventual renewal, while ensuring product utilization and business alignment with high-value use cases. You will be the first CSM on the ground in APAC, become a product expert and master of the customer success process, own the full lifecycle from implementation to renewal, and coordinate an internal team (ProServ, Sales, Support, Solutions Engineering) to meet customer needs. You will create and maintain a customer success plan, meet targets for net renewal and expansion, forecast renewals, identify renewal challenges to maintain a high renewal rate, establish DX as a strategic driver of your prospects’ goals, and arrange executive/CxO discussions while exploring opportunities for growth within accounts. At DX, value is placed on individual mastery and doing your craft at the highest level; while outcomes are affected by external factors, the company emphasizes performance quality and rewarding top performers.

The APAC CTO at Zendesk will partner with regional customers to understand their AI transformation journeys, ensure the product roadmap reflects CX and AI market trends, influence global product strategy, and participate in one to two Corporate Development transactions each year. The role requires a passionate, business-oriented technology leader with extensive CX experience and a proven track record as an industry thought leader who can engage C-level executives and influence cross-functional teams. Key responsibilities include driving customer success and product adoption, acting as executive sponsor for major APAC accounts, shaping strategy with Corporate Development, creating differentiated CX/AI thought leadership, and aligning with GTM to support sales cycles and communicate the product vision to press and analysts. The CTO will synthesize regional customer priorities to inform the global product roadmap, build strong connections with GTM, Product, and Engineering teams, and develop regional technology partnerships while engaging in CX communities in the region. Candidates should bring 10+ years of CX leadership in a large organization, strong product development and AI expertise, cross-functional collaboration skills, the ability to thrive in a fast-moving environment, gravitas with CX/CS/IT executives, and fluency in English with APAC language skills a plus; Zendesk emphasizes diversity, inclusion, and a hybrid, flexible work model with accommodations as needed.

You’ll join Atlassian’s Encryption organization, Team Coral, within the Information Protection department, responsible for the Cryptor platform, Key Management service, and Security Standards/Governance, building and operating cloud-agnostic cryptographic platform services essential to Atlassian’s products and enterprise growth. The team’s mission includes providing encryption implementations and standardization for other teams, application-level encryption and compliance monitoring, and ensuring performance, scaling, redundancy, caching and cost optimization, plus security controls and FedRAMP-compliant governance. You’ll be a hands-on backend engineer focusing on technical challenges and operational aspects, with core technologies spanning multi-cloud environments (Kubernetes, GCP, AWS), encryption/key management platforms, and architectural evolution, acting as a technical SME. Responsibilities include driving long-term vision and mapping company initiatives to team roadmaps, focusing on non-functional requirements and operating at scale, and implementing proactive security threat detection and remediation to support a zero-trust model and improve system maturity. You’ll collaborate with Product Security on compliance and security policy standards, drive technical decisions, coordinate multiple engineers and teams, influence leadership with a technical vision for future needs, and work to reduce operational burden and tech debt to boost feature velocity and system health.

You’ll join Atlassian’s Encryption organization, Team Coral, within Information Protection, to build and operate Cryptor platform components, the Key Management service, and Security Standards/Governance, delivering platform services that underpin the security and performance of all Atlassian products. Cryptor is a high-scale platform for encryption and decryption of customer data and powers Customer Managed Keys (CMK/BYOK), with a cloud-agnostic roadmap to support AWS, GCP, and Azure in the future. The mission includes providing encryption implementations and standardisation for other teams, enabling application-level encryption, and maintaining compliance posture while focusing on performance, scaling, redundancy, caching and cost optimisation, along with shared security controls and FedRAMP compliance. You’ll be a hands-on backend engineer, acting as a technical SME, driving architecture and engineering best practices and collaborating with product security and business teams to map long-term vision to team roadmaps while operating at scale across cloud providers. You will focus on proactive security threat detection, anomaly detection and remediation within a zero-trust framework, reduce operational burden and tech debt, and influence leadership with a technical vision to support future needs and improve feature velocity and system health.

You’ll join the Encryption organization, Team Coral within Atlassian’s Information Protection, working on Cryptor platform components, the Key Management service, and Security Standards/Governance to build and operate platform services essential to the security and performance of all Atlassian products. Cryptor handles encryption/decryption of customer data and powers Customer Managed Keys, and the team aims to build cloud-agnostic cryptographic solutions across AWS, GCP, and Azure while improving compliance posture and security standards to drive enterprise growth. The mission includes providing encryption implementations and standardisation for other teams, application-level encryption, monitoring compliance, performance/scaling/redundancy/caching and cost optimisation, delivering common security controls for FedRamp environments, building new encryption implementations and advanced technologies, and fostering an engineering culture with ongoing learning. You’ll be a hands-on backend engineer focusing on technical challenges and operational aspects, with core technologies spanning multiple cloud providers (Kubernetes, GCP, AWS), encryption/key management platforms, and architectural evolution; you’ll develop as a technical SME and drive engineering best practices in architecture/design, excellence, and innovation. You’ll collaborate with product and business teams to define a long-term vision and map initiatives to team roadmaps, focus on non-functional requirements and operating at scale across multi-cloud/infrastructure, emphasize proactive security threat/risk/anomaly detection and remediation to avoid blast radius (zero-trust) and improve operational maturity, partner with Product Security on compliance and policy standards, and drive technical decisions while coordinating multiple engineers, influencing leadership with a future-facing technical vision, and reducing operational burden and tech debt to improve feature velocity and system health.

At Atlassian, employees can choose where they work—office, home, or a mix—and the company hires in any country where it has a legal entity. The Jira team at Atlassian focuses on enabling effective collaboration for teams in large, complex organizations, designing experiences that help enterprise personas work together, align on tasks, and extract ongoing value from Jira as organizations scale. As a Senior Product Manager for Jira, you will lead strategy and execution for a defined set of enterprise collaboration and engagement use cases, working as an individual contributor with significant input on both strategy and delivery. Responsibilities include owning the product area end-to-end, driving adoption and engagement by removing usage barriers, partnering with go-to-market teams to rollout enablement, developing deep understanding of enterprise workflows through research, defining success metrics, and collaborating with Engineering, Design, Research, and Product Marketing to deliver end-to-end product experiences while prioritizing trade-offs and communicating progress. Required background includes 8+ years in product management for B2B SaaS, end-to-end ownership, direct customer discovery and feedback, strong GTM collaboration, a track record of features that boost adoption and engagement, solid analytics and communication skills, and comfort operating in ambiguous problem spaces.

Atlassian offers flexible work options—office, remote, or a mix—and can hire people in any country where it has a legal entity. The Jira team focuses on enabling effective collaboration and engagement for enterprise teams, driving adoption and ongoing value as organizations scale. As a Senior Product Manager for Jira, you will be an individual contributor with substantial input on strategy and execution, working across strategy, discovery, and delivery to drive measurable outcomes for enterprise customers. Key responsibilities include owning a defined set of enterprise use cases in Jira, driving adoption by removing barriers, understanding enterprise personas through direct customer conversations, partnering with go-to-market teams, defining success metrics, collaborating with Engineering, Design, Research, and PMM, prioritizing trade-offs, and communicating progress to cross-functional stakeholders. Requirements include 8+ years of B2B SaaS product management experience, end-to-end ownership, direct customer discovery, strong GTM collaboration, a track record of delivering features that drive adoption and engagement, solid analytics skills, excellent communication, and comfort working in ambiguous spaces.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity. The Jira team focuses on enabling collaboration and engagement for teams within large, complex enterprises, aiming to drive adoption and ongoing value across enterprise personas and roles. As a Senior Product Manager for Jira, you will be an individual contributor with substantial input on strategy and execution, working hands-on across strategy, discovery, and delivery to drive measurable outcomes for enterprise customers. Responsibilities include owning a defined set of enterprise collaboration use cases, driving adoption, understanding enterprise workflows through customer feedback, partnering with go-to-market teams, defining success metrics, collaborating with Engineering, Design, Research, and Product Marketing, prioritizing decisions, and communicating progress to stakeholders while mentoring others. Requirements include 8+ years of product management experience in B2B SaaS, end-to-end ownership, direct customer discovery, strong GTM partnerships, proven impact on adoption and engagement, solid analytics, excellent communication, and comfort with ambiguous problem spaces.

- You’ll join Atlassian’s Encryption organization, Team Coral within Information Protection, which maintains the Cryptor platform, Key Management service, and Security Standards/Governance to secure customer data and enable encryption, with plans to support cloud-agnostic solutions on AWS, GCP, and Azure in the future. - The mission includes providing encryption implementations and standardization for other teams, enabling application-level encryption, monitoring compliance, and ensuring performance, scaling, redundancy, caching, and cost optimization, while building common security controls for FedRAMP environments. - As a hands-on backend engineer, you’ll work with cloud providers (Kubernetes, GCP, AWS), encryption and key management solutions, and evolving architectures, serving as a technical SME to drive architecture, engineering excellence, and innovation. - Responsibilities include mapping company-level initiatives to team roadmaps, focusing on non-functional requirements and operating at scale, and developing proactive security threat detection and anomaly remediation within a zero-trust framework. - You’ll collaborate with Product Security on policy standards, drive technical decisions across multiple teams, influence leadership with a long-term technical vision, and work to reduce operational burden and technical debt to improve feature velocity and system health.

You will join Atlassian's Encryption organization, Team Coral within Information Protection, working on the Cryptor platform components, the Key Management service, and Security Standards/Governance to support the security and performance of all Atlassian products. Cryptor is a high-scale encryption/decryption platform powering Customer Managed Keys (CMK/BYOK), with an ambitious move toward cloud-agnostic cryptographic solutions across AWS, GCP, and Azure, while improving Atlassian's compliance posture and security standards. The mission includes delivering encryption implementations and standardization for other teams, providing application-level encryption capabilities, and ensuring performance, scalability, redundancy, caching, and cost optimization, plus common security controls for FedRAMP environments. You will be a hands-on backend engineer and technical SME, focusing on cloud technologies (Kubernetes, GCP, AWS), encryption/key-management solutions, architecture evolution, driving best practices, and mapping company-level initiatives to team roadmaps while addressing non-functional requirements at scale and proactive security threat detection and zero-trust remediation. You will collaborate with Product Security on policy standards, drive technical decisions across multiple teams, influence leadership with a future-focused technical vision, and aim to reduce operational burden and tech debt while improving feature velocity and system health.

You'll join Atlassian's Encryption organization, Team Coral within Information Protection, working on Cryptor, Key Management, and Security Standards/Governance to power encryption across Atlassian products. The role centers on delivering encryption implementations and application-level encryption, monitoring compliance, optimizing performance, scaling, redundancy, caching, and cost, and providing common security controls for FedRAMP environments. You’ll help build cloud-agnostic cryptographic solutions supported on AWS, GCP, and Azure, while improving the compliance posture and security standards to enable growth in the Enterprise space. As a hands-on backend engineer, you’ll be a technical SME, drive architecture/design best practices, map company initiatives to team roadmaps, and focus on non-functional requirements across multiple cloud infrastructures. You’ll champion proactive security threat/risk detection and remediation, pursue zero-trust principles, collaborate with Product Security on standards, influence leadership with technical vision, and reduce operational burden and tech debt while boosting feature velocity and system health.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. For certain roles, they can hire in Australia and New Zealand given sufficient timezone overlap. They’re seeking Senior Software Engineers for Sydney teams (e.g., Jira Server, Jira Cloud, Growth) who will take on high responsibility and serve as mentors and role models. They welcome candidates who may not have Java experience, emphasizing learning ability and using the right tools, with a stack that also includes Kotlin, Golang, Python, and Ruby. In interviews, candidates are encouraged to code in their strongest language to demonstrate their capabilities.

Atlassian is seeking a Senior Manager to lead a team of Enterprise Account Managers in APAC, responsible for retaining and expanding the company’s largest enterprise customers in the region, with significant independence and adherence to the global playbook. The role reports to the Global Head of Enterprise Account Management and aims to achieve best-in-class retention, growth through expansion opportunities, and a predictable, high-performing regional business. Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. Responsibilities include leading and developing the APAC team, aligning with Global and APAC Sales to grow Total Book of Business via the global GTM model and playbooks, and maintaining high execution standards across APAC. The position also involves regional staffing and onboarding, removing blockers for the team, collaborating with APAC Sales, Channel/Partner ecosystems, and Customer Success to deliver a unified "One Atlassian" approach, and representing the APAC voice in global process improvements.

Atlassian is seeking a Senior Manager to lead and develop a team of Enterprise Account Managers responsible for retaining and expanding its largest enterprise customers in APAC. The role serves as the regional lead for APAC, guiding the Enterprise Account Management strategy with independence while ensuring the global playbook is executed across a diverse market, reporting to the Global Head of Enterprise Account Management. You will drive best-in-class retention, pursue expansion opportunities, and maintain a predictable, high-performing regional business, with accountability for team performance and regional revenue forecasts on retention and growth KPIs. Atlassian offers flexible work options and can hire in any country where it has a legal entity; employees may work in-office, from home, or in a hybrid arrangement. You will lead the APAC team, collaborate with Global/APAC Sales, Channel/Partner ecosystems, and Customer Success to ensure a unified "One Atlassian" approach, apply the global GTM model and playbooks, oversee staffing and onboarding, remove blockers, and represent the APAC voice in global process improvements.

Atlassian seeks an experienced Senior Manager to lead a team of Enterprise Account Managers in APAC, focusing on retaining and expanding its largest enterprise customers and executing the global playbook with independence. As the regional lead for APAC, you will be the primary steward of the Enterprise Account Management strategy in the territory and drive best-in-class retention, account expansion, and a predictable, high-performing regional business. Atlassians can work in-office, from home, or a combination, and the company hires in any country where it has a legal entity. Your responsibilities include building and developing the APAC team, aligning with Global and APAC Sales to grow Total Book of Business, applying the global GTM model and playbooks consistently, and owning regional performance forecasting and retention/growth KPIs while providing proactive visibility to leadership. You will oversee staffing, onboarding, and upskilling, serve as the senior point of contact to remove blockers, collaborate with APAC Sales, Channel/Partner, and Customer Success for a One Atlassian approach, and lead or contribute to regional improvements that elevate the APAC voice in global processes.

Atlassian supports flexible work locations and hires globally where it has a legal entity, aligning with its mission to unleash the potential of every team. Confluence Crossflow plays a critical role by helping customers discover, adopt, and realize value from Confluence directly within Jira and other tools, ensuring knowledge is shared rather than siloed or delayed. Atlassian is hiring a Senior Product Manager to own Confluence Crossflow, guiding its appearance in the ecosystem and making Confluence indispensable to how work gets done. The role involves owning vision and strategy for discovery and adoption from within Jira and other tools, designing cross-product experiences, and partnering with Jira, platform, and ecosystem teams to align roadmaps. Responsibilities include leading customer discovery about when teams need shared knowledge, balancing product-led growth with user trust, translating strategy into a prioritized roadmap, and using data and qualitative insights to measure success and iterate.

Atlassian seeks a Senior Executive Programs Manager to design and execute high-impact, multi-touch initiatives that boost regional in-market presence, including customer meetings, executive roundtables, hospitality experiences, and other activations during key events. The role also supports the broader APAC Executive Programs team by delivering C-suite experiences, bespoke hospitality, and priority programs that deepen relationships, reinforce brand affinity, and align with Atlassian's global executive engagement strategy. You will collaborate with events, sales, account-based marketing, channel teams, and executive leadership to ensure flawless execution that respects global standards while honoring regional nuances, creating meaningful, lasting experiences through operational excellence and proactive anticipation of needs. The ideal candidate is a strategic, customer-focused marketer with experience designing elevated, experience-driven engagements, thriving in fast-paced environments and blending creativity with operational rigor; this role reports to the Head of Executive Programs. Responsibilities include leading regional executive programs, building scalable playbooks and processes for multi-touch initiatives, coordinating logistics and vendors, tracking performance and ROI, cross-functional collaboration, and end-to-end program management with continuous optimization for efficiency and impact, with Atlassian offering flexible work arrangements.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Brand Design Group is part of the Creative Studio in the marketing department, reporting to brand design leadership and collaborating with brand strategists, product designers, marketers, and partners to bring brand foundations to life and scale across marketing and product experiences. The role acts as a connector among brand, product design, marketing, and engineering; it partners with Brand Strategy to ensure consistency, owns usable guidelines, and collaborates on future concepts while designing scalable systems and leading brand identity for new products and in-product experiences, also working with research and analytics and supporting Creative Operations with assets and tooling. Qualifications include 5+ years of design experience, a strong portfolio, deep design fundamentals, experience with brand systems and digital products, and proficiency in tools like Figma (tokens, libraries, prototyping, animation), Adobe Creative Suite, and Keynote, along with collaboration and communication skills and autonomous scope management. Applications are currently being explored from applicants based in Australia only.

Atlassian allows flexible work locations (office, home, or hybrid) with interviews and onboarding conducted virtually as part of a distributed-first approach. With sufficient timezone overlap, they can hire eligible candidates for roles in Australia and New Zealand from anywhere. They are seeking talented Principal Software Engineers to join Sydney engineering teams (e.g., Jira Server, Jira Cloud, Growth) to lead, mentor, and take on high responsibility. They value the ability to learn and are open to candidates without Java experience; the stack includes Java as primary but also Kotlin, Python, and Ruby, emphasizing using the right tool for the job. For interviews, candidates can code in their strongest language to demonstrate their skills, even if they don’t have Java experience.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to support employees’ family, personal goals, and priorities. The Workplace team drives Atlassian’s global footprint, workplace programs, gatherings, and office experience strategies through cross-functional partnerships across the business. The Workplace Data and Tooling Specialist role supports the operational delivery of Workplace Teams and cross-functional partners, including Engineering, by overseeing data, tools, and workflows to enable data-driven decisions across Atlassian Central, Engineering, and Workplace, reporting to the Head of Workplace Programs in Sydney. Responsibilities include developing metrics and dashboards for real estate decisions (portfolio balancing, footprint expansion/contraction, space programming) and managing the portfolio of reports and dashboards—operational dashboards (utilisation, occupancy, cost metrics), Office Pulse surveys, and program-specific reporting such as Atlassian on Tour and Team Camp—while designing, automating, and optimizing Jira Service Management ticket workflows. You will also compile data for quarterly People Insights Executive Operations reports, identify gaps, integrate new data sources into SQL/Databricks and BI layers, and maintain data quality to support scalable analytics.

1) Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires globally where there is a legal entity; interviews and onboarding are conducted virtually as part of its distributed-first approach. 2) You will join the Marketplace Topline team within FP&A, dedicated to providing financial insights and supporting data-driven decision-making, collaborating with cross-functional stakeholders to shape strategic initiatives and drive sustainable growth. 3) The role supports financial deliverables related to close, forecasting, and planning for the Marketplace business. 4) It involves analyzing marketplace financial data to identify trends, risks, and opportunities for revenue enhancement and collaborating with cross-functional teams to develop and implement strategies that optimize revenue processes. 5) You will monitor and report on marketplace performance, offering recommendations for improvements.

Atlassian supports a distributed workforce with options to work in an office, from home, or a mix, and hires globally with virtual interviews as part of being distributed-first. They are seeking a Principal Product Manager to lead the Confluence Onboarding experience, focusing on activating new customers from Acquisition and Cross-sell motions. The role will own the strategy and roadmap for helping new admins adopt Confluence—understanding who they are, guiding them to the right product areas, and enabling value in their first weeks—to drive growth through activation and expansion. Responsibilities include defining the onboarding strategy for new Confluence admins across acquisition and cross-sell journeys and deeply understanding jobs-to-be-done for technical and business admins as they set up Confluence for the first time. You will partner with Design and Research to craft empathetic experiences, collaborate with Marketing, Core Product, and Growth to connect onboarding with upstream motions, and work with Engineering and Data Science to define metrics, run experiments, measure success, and deliver a cohesive admin journey across Atlassian.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement, and hires globally where they have a legal entity. They are looking for a Senior Site Reliability Engineer to join the Jira SRE team to scale cloud services and own the infrastructure, tooling, and automation that Jira Cloud runs on. The ideal candidate is a technical leader who stays current with reliability trends, can mentor and grow team members, and enjoys sharing knowledge with others. They should have deep knowledge of modern cloud infrastructure, programming skills, operational experience, and a drive to challenge the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager.

Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where it has a legal entity to support family and personal priorities. The Jira AI Org drives AI innovation across Jira, aiming to make Jira smarter and easier to use, help users progress quickly with AI, establish horizontal AI capabilities, and explore integrations with AI solutions beyond Atlassian. The Senior Machine Learning Systems Engineer role involves collaborating with software engineers, data scientists, and product managers to solve complex problems, leading projects from design to launch, partnering with teams for impactful results, delivering robust ML solutions for millions, and mentoring junior team members. On day one, candidates should have extensive ML/AI experience (4+ years) and a track record of building end-to-end ML systems including data engineering, model serving, and monitoring. They should be expert in GenAI frameworks and tools, including developing and fine-tuning LLMs and RAG systems, proficient in Python and ML frameworks like PyTorch, TensorFlow, or JAX, with Java/Kotlin familiarity as a plus, and experienced in MLOps, CI/CD, and automation for continuous training, deployment, and monitoring.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally, all guided by the mission to unleash the potential of every team. The company’s well-known products like Jira, Confluence, and Bitbucket power teamwork and have enabled world-changing outcomes, such as NASA’s Mars Rover launch and Cochlear’s hearing technology. The Central AI Org focuses on AI innovation across Atlassian, delivering seamless AI experiences and a centralized Search, Q&A, and Conversational AI system while exploring integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML across Atlassian by building productive tools and ensuring secure, seamless integration with the Atlassian Data Platform for development, deployment, measurement, and operation. As a Senior Machine Learning System Engineer, you’ll develop core ML infrastructure, collaborate with product teams like Jira and Confluence, curate datasets, fine-tune LLMs, lead projects from design to launch, contribute to code reviews and documentation, and mentor junior engineers while supporting cross-team initiatives.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, all guided by the mission to unleash the potential of every team and anchored by products like Jira, Confluence, and Bitbucket. Their tools power teamwork across industries and have supported notable achievements such as NASA’s Mars Rover launch and Cochlear’s hearing aid technology. The Central AI Org drives AI innovation across Atlassian’s products, building horizontal AI capabilities and a centralized search, Q&A, and conversational AI system, while exploring integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by creating productive, reliable tools that help teams develop, deploy, measure, and operate AI/ML experiences, integrated with the Atlassian Data Platform and governed by security and data usage policies. The Senior Machine Learning System Engineer will develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models, collaborate with product teams like Jira and Confluence, curate datasets and fine-tune LLMs, lead projects from design to launch, and mentor junior team members while contributing to cross-team initiatives.

- Atlassian lets employees choose where to work—office, home, or a hybrid—and hires in any country where it has a legal entity to support their family, personal goals, and other priorities. - Atlassian's mission is to unleash the potential of every team, and its products like Jira, Confluence, and Bitbucket help teams collaborate and succeed across many processes, powering breakthroughs in various industries. - Central AI Org drives AI innovation across Atlassian products and platforms, aiming to deliver seamless AI experiences, build horizontal AI capabilities and infrastructure, and establish a centralized search, Q&A, and conversational AI system that integrates with all Atlassian products. - The AI & ML Platform Team seeks to democratize AI/ML for Atlassian's teams, customers, and ecosystem by creating productive tools that integrate with the Atlassian Data Platform while adhering to security and data usage policies for a smooth user experience. - As a Senior Machine Learning System Engineer, you will help design and implement core infrastructure for ML models and pipelines, collaborate with Jira and Confluence teams, curate datasets, fine-tune LLMs, access proprietary models, lead projects from design to launch, deliver cross-team AI features, perform code reviews and documentation, and mentor junior engineers.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. As a Senior ML System Engineer on the AI & ML Platform team, you’ll develop and refine the core infrastructure that enables engineers, ML teams, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence to solve their ML challenges (datasets, fine-tuning open-source LLMs, or accessing proprietary LLMs). The role involves leading projects from technical design through launch and partnering with various teams to deliver impactful AI features used by millions of customers, along with code reviews, documentation, and bug fixes within a strong engineering culture. Required qualifications include 5+ years of experience building ML and AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed system design, and MLOps/automation for continuous training, deployment, and monitoring. Preferred skills include Python and ML frameworks (PyTorch, TensorFlow, or JAX), familiarity with cloud platforms (AWS, GCP, Azure), big data processing (Spark, Ray, Dask), performance optimization, and experience with GenAI/LMMs and retrieval-augmented generation (RAG).

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where we have a legal entity. As a Senior ML System Engineer on the AI & ML Platform team, you’ll develop and refine the core infrastructure that enables Atlassian software engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence to tackle their ML challenges, including curating datasets and tuning open-source or proprietary LLMs. You’ll lead projects from technical design to launch, partnering with multiple teams and stakeholders to deliver cutting-edge AI features used by millions of customers, and you’ll perform code reviews, write documentation, fix bugs, and mentor junior engineers. The role requires 5+ years of experience in building ML/AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed system design, and MLOps/automation, with expert Python and ML frameworks (PyTorch, TensorFlow, or JAX), plus familiarity with Go, Java, or Scala. Preferred qualifications include hands-on cloud experience (AWS, GCP, or Azure), big data processing (Spark, Ray, or Dask), performance optimization, and experience with Generative AI systems, LLMs, and retrieval-augmented generation (RAG).

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. The role involves collaborating with design to develop new features and workflows in the Rovo Mobile app, and verifying their impact and usability. You will be responsible for feature development and delivering regular app releases, while contributing to code reviews, documentation, and handling complex bug fixes. The team is customer-focused, aiming to build high-quality features and scalable infrastructure, and you will drive collaboration across engineers, designers, and managers to understand user pain points and iterate. You will lead projects from technical design through launch to operation and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build our AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and user flows and verify their impact and usability. As part of the team, you will be responsible for feature development and delivering regular releases of the app. We are customer-focused, building experiences and selecting technologies to empower our users, with an emphasis on fast, testable, scalable features and infrastructure. You will lead projects from technical design through launch and operation, contribute to code reviews and documentation, handle complex bug fixes, and onboard and mentor junior engineers.

The Rovo Mobile team is looking for an experienced principal mobile developer with React Native experience to help build our AI vision on mobile and maintain the Rovo app at Atlassian. The role involves collaborating with design to create new features and workflows, validating their impact and usability, and delivering regular app releases. You will build high-quality features and scalable infrastructure while focusing on customer-centered experiences and selecting appropriate technologies. You will drive collaboration with engineers, designers, and managers to understand user pain points, contribute to code reviews and documentation, and tackle complex bug fixes. You will lead projects from technical design through launch and operation, and you will onboard and mentor junior engineers.

Atlassian seeks a Principal Program Manager for the TA Strategic Programs Team to shape and execute high-impact, cross-functional initiatives that enhance global recruiting programs. The role involves partnering with senior leaders across TA, Engineering, People Insights, and external partners to design, launch, and scale programs aligned with strategic workforce goals and to lead end-to-end strategy, planning, and measurement of multi-year TA initiatives. Responsibilities include building relationships with cross-functional partners (TA leadership, HR, Legal, IT, etc.), driving organizational change through communications and enablement, and leveraging data to assess effectiveness and drive improvements. The candidate should stay current on industry trends, pilot innovative talent acquisition solutions to improve candidate, interviewer, and hiring manager experience, and proactively identify risks with mitigation strategies, while providing guidance to other program managers. Atlassian offers flexible work locations (office, home, or hybrid) and can hire anywhere with a legal entity; work is remote and involves interfacing with Atlassian teams globally.

- Atlassian is hiring a Principal Security Engineer with a focus on AI/ML, and due to time zone overlap, candidates can be located anywhere in Australia and New Zealand. - The role centers on securing AI/ML systems—models, data pipelines, and inference services—and implementing governance for responsible LLM use. - You will lead cross-functional efforts across engineering, platform, infrastructure, and privacy to promote secure, trustworthy AI, serving as a Technical SME to drive automation and provide the latest tools and methodologies. - On day one, you should have hands-on experience securing AI/ML systems, cloud security for AI workloads, coding in Java/JavaScript/Python/Go plus scripting, and a track record of leading large-scale projects with SME guidance to stakeholders. - Nice-to-have qualifications include prior security-focused roles, application security for ML/LLMs, mentoring, CVE contributions, open-source security work, and delivering industry presentations.

Atlassian can hire eligible candidates from any location in Australia and New Zealand due to time zone overlap, and interested applicants are encouraged to apply and chat with the Recruitment team. They’re seeking a Principal Security Engineer focused on AI/ML to protect models, data pipelines, and inference services through innovative defenses and governance, staying ahead of evolving AI security risks and standards. The role involves leading AI security efforts, partnering across engineering, platform, infrastructure, and privacy to foster secure and trustworthy AI across platforms and products. The Principal Product Security Engineer will serve as the Technical SME, promoting automation, reviewing designs and architectures, and driving security teams to equip partner teams with tools, techniques, and methodologies to enhance AI security. On the first day, you should have hands-on experience securing AI/ML systems and cloud security for AI/ML workloads, coding in Java/JavaScript/Python/Go and scripting, and leading large-scale projects, with nice-to-have items including security-focused roles, ML/LLM security experience, mentoring, CVEs, open-source contributions, and industry presentations.

Atlassian is hiring a Principal Security Engineer with a focus on AI/ML to protect models, data pipelines, and inference services through innovative defenses and governance, and to lead secure AI across engineering, platform, infrastructure, and privacy teams. The role involves partnering across teams to safeguard AI platforms and product experiences, serving as the Technical SME, promoting automation, and driving security teams to equip engineering partners with the latest tools and methodologies. On day one, you should have hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, and coding in Java, JavaScript, Python, or Go plus at least one scripting language, along with experience leading large-scale projects and providing SME guidance. Atlassian will hire from anywhere in Australia and New Zealand due to time zone overlap, and if this interests you, you can apply and chat with the Recruitment team. Nice-to-have qualifications include prior security-focused roles, application security for services integrating ML/LLMs, mentoring others, CVEs, contributions to open-source security software, and delivering industry presentations.

The position seeks a hands-on StarRocks Engineer on the Developer Observability team to architect, operate, and optimize large-scale StarRocks deployments powering real-time analytics and dashboards. The role requires deep expertise in StarRocks internals, performance tuning, operational excellence, and integration with modern data pipelines. Responsibilities include designing, building, and maintaining production-grade StarRocks clusters for high-volume, low-latency analytics, and leading schema/data modeling for clickstream, dimensional, and time-series data with deduplication, upserts, and partitioning. It involves optimizing query performance via materialized views, indexes, and features like vectorization and pipeline execution, plus diagnosing incidents with logs, metrics, and profiling tools and implementing permanent fixes and guardrails. Additional duties cover capacity planning and resource management for multi-tenant environments, backup/DR/upgrade strategies, security best practices (AuthN/AuthZ, encryption, auditing, data masking), and collaborating with engineering and SRE to define SLOs, observability dashboards, and alerting for StarRocks infrastructure.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. You will join the Data Center Revenue team within the FP&A function. The team leads revenue forecasting and reporting in alignment with strategic initiatives. Your responsibilities include supporting financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives, and collaborating with cross-functional teams to develop migration strategies and plans. You will also analyze data to support decision-making, optimize migration processes, and monitor and report migration progress, identifying and addressing issues or risks.

Atlassian is seeking a Cloud Network Engineer for its Edge Networking team to scale cloud networking services and ensure a reliable network experience for users of Jira, Confluence, Trello, and Bitbucket worldwide. The Edge Networking team owns the cloud infrastructure, tooling, and automation that underpin Atlassian products, and the ideal candidate is a technical leader aware of current industry trends in networking, proxies, and reliability, who enjoys sharing knowledge. The role requires deep understanding of modern cloud networking, programming expertise, operational experience, and a desire to change the status quo, with the aim of improving reliability, performance, scalability, and cost efficiency. Reporting to the Senior Engineering Manager of Edge Networking, responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events, contributing to major projects and new networking features, designing implementations, investigating security and cost improvements, and mentoring/hiring. Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity.

Atlassian is seeking a Cloud Network Engineer for its Edge Networking team, which owns the cloud infrastructure, tooling, and automation that enable global customers of Jira, Confluence, Trello, and Bitbucket to have a reliable network experience. The ideal candidate is a technical leader who is aware of current industry trends in networking, proxies, and reliability, and can balance operational and project workloads while sharing knowledge with others. Responsibilities include writing code to automate and operate large proxy fleets across multiple globally distributed regions, responding to operational events with mitigations, and contributing to large projects to deliver new networking features. The role also involves designing new network features, investigating to proactively improve security, reliability, and cost efficiency, and contributing to mentoring and hiring. Atlassian offers flexible work options, hires in any country with a legal entity, and the role reports to the Senior Engineering Manager of Edge Networking, with the aim of achieving higher reliability, performance, scalability, and cost efficiency.

Atlassian is looking for a Cloud Network Engineer to join the Edge Networking team and scale cloud networking services that support global customers of Jira, Confluence, Trello, and Bitbucket. The Edge Networking team owns the cloud infrastructure, tooling, and automation that enable a reliable network experience for Atlassian products. The ideal candidate is a technical leader with up-to-date knowledge of networking, proxies, and reliability, who can balance operational and project work, enjoys sharing knowledge, and brings deep understanding of modern cloud networking, programming, and operational experience, with a drive to change the status quo. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events and mitigations, contributing to major projects to deliver new networking features, designing new network features, investigating ways to improve security, reliability, and cost efficiency, and mentoring or assisting with hiring. The role reports to the Senior Engineering Manager of Edge Networking; Atlassian offers flexible working arrangements (office, home, or hybrid) and can hire in any country where they have a legal entity.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic growth for new Lucid SMB customers across territories, engaging with potential and existing clients after qualification to create business value and close opportunities. Responsibilities include closing deals, prospecting, building relationships, maintaining excellent customer service while identifying expansion opportunities, improving outbound prospecting and pipeline, forecasting, and becoming an expert on Lucid’s value propositions, target market, and personas, while embracing Teamwork Over Ego and meeting internal SLAs. Requirements include at least 1 year of sales closing experience (SaaS/tech preferred), strong written and verbal communication, and a hybrid Melbourne-based role with in-office presence two days per week (Tuesday and Thursday); preferred qualifications include software sales experience, Salesforce and Outreach familiarity, ability to manage many prospects, and a BA/BS degree.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Sales Development Representative (SDR) role partners with Enterprise Account Executives to break into and grow Lucid opportunities, handling account planning, prospecting, lead generation, sales calls, supporting the sales cycle, and potentially running foundational deals autonomously. Responsibilities include owning the top of the funnel by identifying and engaging strategic target accounts, driving new pipeline through outbound activities (calls, emails, personalized demos, and campaigns), being a trusted advisor by understanding business challenges, collaborating with AEs on tailored outreach and account strategies, and supporting the full sales cycle from first touch to proposal. Requirements include a minimum of 12 months of sales experience (preferably in software/SaaS), outstanding written and verbal communication, and the ability to manage multiple projects; the position is hybrid in Melbourne, AUS, two days per week (Tuesday and Thursday), with preferred qualifications including experience closing business and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and strives to create an inclusive, respectful culture, with a hybrid work model that allows remote work, in-office work, or a mix depending on role and team needs. Lucid has earned global recognitions—Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care—and serves over 100 million users worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Business Development Representative (BDR) partners with Enterprise Account Executives to identify and grow opportunities, handling account planning, prospecting, lead generation, sales calls, and support throughout the sales cycle. Requirements include at least 12 months of software/SaaS sales experience, strong written and verbal communication, and the ability to manage multiple projects, with a hybrid Melbourne, AUS office two days per week (Tuesday and Thursday); preferred qualifications include closing experience and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.

Atlassians can choose where they work—office, home, or a hybrid—giving them greater control to support family, personal goals, and other priorities. Atlassian hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to deliver priorities, strategies, and transformation plans. It also entails driving Customer Zero objectives by advocating for feature enhancements across Atlassian products and embedding People processes into the Atlassian System of Work, along with managing end-to-end program delivery and executive communications and facilitating change management for adoption. Finally, the role acts as a strategic partner, fostering strong relationships across the program lifecycle with cross-functional and business-facing stakeholders, and supporting the development of the AI and Data Program delivery practice, including internal cadences and Agentic AI solutions for program delivery and reporting.

GitLab is an open-core, AI-powered DevSecOps platform used by 100k+ organizations, aiming to enable broad contribution and accelerate innovation while valuing every voice. As a Senior Security Engineer on the Infrastructure Security Team within Product Security, you will lead cross-team initiatives to secure GitLab’s SaaS and Self-Managed offerings and embed security into the public cloud infrastructure from design to delivery. You’ll design and implement security solutions for cloud infrastructure, container platforms, and orchestration, conduct security reviews of infrastructure changes, develop secure patterns, drive remediation of systemic gaps, mentor engineers, and help shape the team’s technical roadmap. The role requires strong experience securing cloud infrastructure at scale (AWS/GCP/Azure), proficiency in Go/Python/Ruby, deep knowledge of container/Kubernetes security and IaC security (Terraform/Ansible/CloudFormation) with policy-as-code, and the ability to leverage AI to automate processes; bonuses include experience in high-reliability domains and familiarity with regulatory frameworks. GitLab offers flexible PTO, equity, growth funds, parental leave, remote work, and a commitment to equal opportunity, with location guidelines and a recruitment privacy policy.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever it has a legal entity. The Flywheel Monetization Growth team aims to accelerate revenue growth by helping customers discover our products and purchase with confidence, serving 250k+ customers across industries and working horizontally across the product suite. The role is Principal Product Manager, responsible for the vision, strategy, and roadmap for Jira and Confluence land monetization motions. You’ll lead cross-functional teams to drive measurable outcomes through experimentation and deep customer insight, helping admins and end users see product value and make confident purchases. You’ll own the roadmap, drive growth initiatives, use data to guide decisions, foster a customer-centric approach, thrive in a matrixed, experimentation-driven environment, mentor other product managers, and collaborate with Engineering, Data Science, Marketing, Core Product, and Growth to deliver impact.

Zendesk is hiring an Employee Service Sales Specialist to grow its Employee Service offerings in HR/IT use cases and expand both new and existing customer relationships. The role involves positioning use cases, collaborating with the sales team to manage the full sales cycle, and delivering ROI analyses while providing subject-matter expertise on Employee Service. You’ll be responsible for quota attainment, feeding customer feedback to product development, and expanding offerings with existing partners. Qualifications include a BA/BS or equivalent, at least 10 years in HR/IT service and operations, at least 3 years in Employee Service sales, a proven track record of meeting targets, and the ability to navigate complex multi-month sales cycles and travel as needed. The position offers a hybrid work arrangement with some in-office time, and Zendesk emphasizes diversity and inclusion, AI screening per policy, and accommodations for applicants.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, helping employees balance family and personal goals. - The Future Team Search Platform powers Atlassian’s search across all products, delivering low-latency, highly relevant results with scalable, robust infrastructure. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, ML, and experimentation, delivering ML-powered solutions that impact millions with a 70% engineering and 30% ML split. - Responsibilities include tackling large, complex problems from design to launch, building ranking models and feature pipelines, architecting data infrastructure, deploying ML solutions to production, and mentoring across engineering teams while communicating with stakeholders. - Requirements include 10+ years in software/tech leadership, experience with ML workflows at scale, a CS degree, proficiency in Java/Python/Kotlin/Go/TypeScript, and cloud experience, with bonus for OpenSearch/Elasticsearch, developer productivity, experimentation, CI/CD, and running search at scale.

- Atlassian offers flexible work arrangements and hires globally in countries where it has a legal entity. - The Future Team Search Platform powers fast, relevant, and reliable search across Atlassian products with scalable, low-latency infrastructure. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, machine learning, and experimentation, blending 70% software engineering with 30% ML work on cross-functional teams. - Responsibilities include solving large-scale architectural challenges, developing ranking models and feature pipelines, building data infrastructure for ingest/processing/serving at scale, overseeing end-to-end ML production deployment with continuous evaluation and improvement, and mentoring across teams. - The ideal candidate has 10+ years in senior software leadership with end-to-end SDLC responsibility, experience with ML workflows at scale and AI/ML product leadership, proficiency in languages like Java/Python/Kotlin/Go/TypeScript, cloud experience, and familiarity with search tech (OpenSearch/Elasticsearch), DevX/experimentation, CI/CD, and running search systems at scale.

- Atlassian offers flexible work arrangements (office, home, or hybrid) and hires from anywhere with a legal entity. - The Your Future Team Search Platform powers Atlassian’s search with fast, relevant, and reliable results across all surfaces, built on scalable runtimes and robust infrastructure. - The role is a Principal Machine Learning Systems Engineer who sits at the intersection of search, ML, and experimentation, delivering ML-powered solutions that impact millions of users, with 70% engineering and 30% ML work. - Responsibilities include tackling large-scale design-to-launch problems, building ranking models and feature pipelines, architecting data infrastructure, deploying ML solutions with monitoring, and mentoring ad collaborating across teams while communicating with stakeholders. - The ideal candidate has 10+ years of hands-on software leadership, experience with ML workflows at scale, a CS-focused degree, proficiency in languages like Java and Python, cloud experience (AWS, GCP, Azure), and is desirable if they have OpenSearch/Elasticsearch, DevEx, experimentation, or large-scale search system experience.

Atlassian hires in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. With sufficient timezone overlap, eligible candidates can be hired for this role from any location in Australia or New Zealand. Your future team is part of a world-class, empowered engineering organization within a unified R&D function, focused on helping customers move to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role you’ll tackle large, cross-team problems, deliver shared frontend platforms and tooling, and plan projects using RFCs, ADRs, and rapid prototypes to de-risk ambiguity. You’ll define standards for frontend architecture, including TypeScript, React, state management, data fetching, error handling, and release strategies; lead code reviews and documentation; drive operational excellence; partner across engineering, product, design, and research on initiatives around accessibility, performance, reliability, security, and privacy; and mentor engineers while influencing hiring standards and technical leveling.

Zendesk is hiring a Staff Software Engineer for its AI Integrations team in Melbourne to build intelligent integrations that connect Zendesk to core AI ecosystems (e.g., Microsoft Copilot, Google Gemini, Slack, Atlassian Rovo) and enable users to search knowledge, create tickets, extract context, and automate workflows inside partner AI environments. You’ll design, develop, and deploy resilient, scalable, production-grade LLM-powered integrations, own architectural decisions, refine APIs with backend and frontend teams, mentor engineers, and collaborate with Product and Design to deliver high-performance features while promoting CI/CD, testing, observability, and operational excellence. Qualifications include 8+ years of experience with distributed applications, expertise in Go or equivalent backend languages, strong JavaScript/TypeScript and React skills, cross-cutting API work (REST/GraphQL/event-driven), proven experience with LLM APIs, and a track record mentoring others with empathy and accountability. Bonus points go to experience with Jira/Slack/Shopify/MS Teams integrations, agentic workflows with LLMs, or building productivity dev tools; the tech stack includes Go/TypeScript, React, AWS, Spinnaker/Kubernetes, Aurora/MySQL, DynamoDB, and S3, with a hybrid role requiring some in-office presence in Melbourne. Zendesk emphasizes an inclusive culture, opportunities for learning and development, flexible hybrid/remote work, competitive compensation, and equal opportunity with accommodations available upon request, while AI-based screening may be used in the hiring process.

The role is a partnerships-focused sales position at Zendesk that collaborates with Enterprise and Commercial sales to drive new bookings, expansion bookings, and customer acquisitions through partner ecosystems while increasing opportunity velocity. Responsibilities include evangelizing SI partner and technology alliances to Zendesk sales, creating a regional go-to-market strategy, funding partner-led campaigns with regional marketing, and serving as the day-to-day liaison to drive incremental revenue with existing partners. The ideal candidate has 10+ years in partner channel development, sales, or alliance management, experience with regional resellers and tech companies, strong executive presence and communication skills, a solid understanding of Zendesk’s value proposition, tech-savviness, and a proven quota-bearing track record. The role offers full flexibility, with options to work remotely or from the Melbourne office, plus access to Zendesk workspaces and occasional in-person gatherings. Zendesk also emphasizes an inclusive culture, potential AI screening in applications, and accommodations for applicants with disabilities, reaffirming its commitment to equal opportunity and diversity.

Zendesk’s mission is to make customer experiences better, and its AI/ML Platform team builds GenAI infrastructure used by billions of interactions across 125,000+ brands. The Senior Machine Learning Engineer will develop secure, scalable, and developer-friendly platforms that empower Zendesk AI teams to deliver faster, smarter, and safer experiences, working with staff engineers, tech leads, product managers, and other ML teams. Daily duties include building GenAI infrastructure (LLM proxies, benchmarking/evaluation tooling, and orchestration), contributing to the design of Zendesk’s LLM Proxy for safe, observable, and cost-optimized access to multiple foundation models, enabling agentic workflows and deep product integrations, and driving observability, security, reliability, and cost attribution. Requirements include 5+ years deploying ML systems at scale, experience with model registries, feature stores, and inference systems, strong knowledge of LLM ecosystems and GenAI infrastructure, proficiency in languages like Python/Java/Scala/Go/Ruby, and experience with cloud platforms, Kubernetes, Docker, and distributed systems, plus solid CI/CD, testing, and production deployment experience. Bonus points go to experience with agentic workflows or automation using LLMs and building dev tools, and the tech stack features Python, AWS, OpenAI/Anthropic/Google/Llama, Kubernetes, Docker, and Kafka; the role is hybrid with partial onsite requirements, and Zendesk emphasizes diversity, inclusion, and accommodations.

Zendesk is expanding its world-class CX platform and has built a $200m ARR AI business used by over 20,000 customers, with AI automating up to 80% of service interactions. The role is an inbound sales position in the ASEAN market, working with internal teams to respond to inbound leads and qualify opportunities that feed the sales pipeline. Key responsibilities include engaging with prospects to understand challenges, generating high-value pipeline by qualifying SMB to Enterprise leads, handling a high volume of inbound inquiries, and developing a strong prospect pipeline with a superior customer experience. Candidates should have about 2 years of sales experience, a competitive, self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferable. Zendesk emphasizes a high-performance, diverse culture with a hybrid work model and equal opportunity employment, noting that AI may screen applications and that accommodations are available for applicants with disabilities.

Atlassian offers flexible work arrangements (office, home, or hybrid) globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. Its mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket powering collaboration across industries—from NASA to Cochlear. The Central AI Org drives AI innovation across Atlassian by building horizontal AI capabilities, a centralized Search/Q&A/Conversational AI system, and exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI and ML by delivering foundational tools that integrate with the Atlassian Data Platform to enable secure, scalable AI workflows for teams, customers, and partners. The Principal Machine Learning System Engineer role focuses on developing and refining core ML infrastructure to support engineers and data scientists, requiring 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud familiarity, big data, and GenAI/LLMs.

Atlassian supports flexible work locations, letting employees work in an office, from home, or a mix to help balance family, personal goals, and other priorities. They hire people in any country where they have a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. They are seeking a Senior Site Reliability Engineer to join the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on and ensures reliability for customers. The ideal candidate is a technical leader with awareness of current industry reliability trends, experience mentoring others, and a deep understanding of modern cloud infrastructure, programming, and operations, plus a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, and you will report directly to the Senior Engineering Manager.

Zendesk is hiring for a Melbourne-based, pure hunting sales role in ANZ that requires on-site presence 3 days a week to identify and qualify opportunities across SMB/Commercial/Enterprise and help build the sales pipeline. You will engage with prospects, understand their business challenges, and collaborate with sales, product, and marketing to develop a target list and generate a high-value pipeline. Candidates should have at least 2 years in a sales-related role, experience managing ANZ prospects, a competitive, self-starter mindset, excellent communication, and preferably a bachelor’s degree. The role features a hybrid work model with part of the week remote and an in-office routine determined by the hiring manager, requiring in-person attendance in Melbourne. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applicants, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Program Manager for Product Development on the Zendesk Platform to drive cross-product initiatives and ensure timely releases across global teams (EMEA, APAC, AMER). The role partners with Product Management and Engineering, and collaborates with Marketing, Localization, Alliances, Advocacy, Customer Success, Legal, Finance, and Sales to deliver engineering programs on time, build roadmaps, align dependencies, and broker commitments. You will identify and mitigate risks, own regular program status reporting, facilitate meetings and ceremonies, and foster strong cross-functional relationships while continuously improving processes. Basic qualifications include proven experience managing programs or technical projects with moderate supervision, the ability to independently drive activities, proficiency with TPM tools and agile methodologies (e.g., Jira, Confluence, Trello, Kanban, Productboard, Smartsheet), and strong problem-solving, communication, and facilitation skills, plus adaptability to change. Preferred qualifications include prior software company experience in Engineering programs, hands-on OKRs or similar frameworks, and the ability to build buy-in and partner with leaders to align goals, with the role also noting a hybrid work model and Zendesk’s commitment to diversity and inclusion, equal opportunity employment, and accommodations for applicants with disabilities.

Zendesk is seeking a strategic and experienced Demand/Campaigns Marketing Manager to create integrated campaigns that drive new business and upsell opportunities. The ideal candidate should have a deep understanding of the Asia Pacific and Japan markets and excel in cross-functional leadership while being able to balance big-picture planning with detailed execution. Responsibilities include building omni-channel campaigns, developing relationships within the broader marketing organization, and managing campaign execution across various channels. Qualifications for the role include 6-8 years of relevant marketing experience, strong analytical abilities, and proficiency in tools like Marketo and Salesforce. The position offers a remote work environment with occasional in-person collaboration opportunities, promoting an inclusive culture and diversity within the workplace.

At Atlassian, employees have the flexibility to choose their work location, whether in an office, from home, or a hybrid arrangement, which helps them balance family and personal goals. The company seeks to hire talent from any country where they have a legal entity, placing emphasis on providing advanced support for enterprise customers, particularly during their transition to Atlassian Cloud. Senior Support Engineers are responsible for troubleshooting and resolving technical issues, offering support in Japanese for customers in Japan, and managing escalations using their expertise and soft skills. They engage in continuous improvement by performing case reviews, developing action plans, and contributing to knowledge-based documentation. The role requires a senior engineer proficient in both Japanese and English to effectively support customers and collaborate with varied teams within the organization.

At Atlassian, employees have the flexibility to work from home, the office, or a combination of both, allowing them to balance personal and professional responsibilities. The company hires globally, providing opportunities for staff to support their enterprise customers, especially during transitions to Atlassian Cloud products. Senior Support Engineers play a vital role in enhancing customer experience by offering technical assistance and troubleshooting issues efficiently, with a focus on serving clients in Japan in both Japanese and English. These engineers not only resolve customer problems but also analyze case trends to drive improvements and advocate for customer needs in product development. Collaboration across various teams is encouraged to ensure best practices are followed and to facilitate successful customer migration projects.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a hybrid model, enabling them to balance personal and professional priorities. The company hires globally, where it has a legal presence, and Senior Support Engineers are essential for providing advanced support and expertise to enterprise customers, particularly during their transition from On-premise products to Atlassian Cloud. These engineers enhance customer experiences by diagnosing and resolving technical issues through various communication channels, including tickets and phone calls. They are also responsible for case reviews to identify trends and improvements, ensuring best practices are followed, and supporting customers in both Japanese and English. The role requires collaboration with diverse teams and participation in customer migrations while occasionally handling weekend shifts.

Atlassian offers employees flexibility in their work location, allowing them to work in an office, remotely, or a hybrid of both. Senior Support Engineers are integral to assisting enterprise customers with transitions to Atlassian Cloud and troubleshooting technical issues. These engineers enhance customer satisfaction by diagnosing problems and providing support through various communication channels, including Japanese for customers in Japan. They also review support cases for trends, advocate for customer needs, and contribute to continuous improvement within the support team. The role requires strong communication skills in both Japanese and English, with responsibilities including collaboration across teams and occasional weekend shifts.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements to better balance personal priorities. The company hires globally and emphasizes the importance of Senior Support Engineers, who provide advanced technical support to enterprise customers, especially during transitions from on-premise to cloud products. These engineers enhance customer experiences by diagnosing issues, offering assistance through various channels, and prioritizing effective communication. Responsibilities include handling escalations, identifying trends for continuous improvement, and collaborating with diverse teams within Atlassian. The role requires fluency in Japanese and English, as it focuses on serving customers in Japan while participating in migration projects and maintaining documentation and best practices.

Atlassian offers flexible work arrangements for employees, allowing them to work from home, the office, or a combination of both, which helps them manage personal and family priorities. The company seeks Senior Support Engineers to deliver advanced product support to enterprise customers, particularly those transitioning to Atlassian Cloud from on-premise solutions. These engineers enhance the customer experience by troubleshooting technical issues, providing assistance through various channels, and collaborating with teams to ensure effective resolution of problems. They also play a crucial role in creating documentation, conducting case reviews to identify trends, and advocating for customer needs to inform product improvements. Proficiency in both Japanese and English is required for this role, specifically to support customers in Japan effectively.

As a Senior Product Manager for Bitbucket Pipelines, your goal is to establish it as the preferred CI/CD solution for Atlassian customers. You will focus on creating AI-driven features that help developers automate workflows and enhance productivity. The role requires close collaboration with various teams, including Design, Engineering, Marketing, Support, Success, and Sales. Responsibilities include defining the vision, strategy, and roadmap for Bitbucket Pipelines and engaging with enterprise customers to better understand user needs. Additionally, you will stay updated on industry trends and emerging technologies to drive innovation within the product.

Atlassian offers flexible work arrangements, allowing employees to choose between office-based, remote, or hybrid work environments to better manage personal and family priorities. The company hires globally where it has legal entities and emphasizes collaboration across teams to enhance its migration product transformation. The role involves partnering with various departments, engaging customers to improve the Enterprise Cloud transition, and serving as a subject matter expert on migration needs. Ideal candidates should have over five years of product experience, particularly in Enterprise Software, and must excel in translating complex challenges into effective strategies. Strong storytelling abilities and technical knowledge to collaborate with engineering teams are essential, with B2B SaaS experience being a beneficial addition.

At Atlassian, employees have the flexibility to choose their work environment—either from the office, home, or a hybrid model, allowing them to balance personal and professional commitments. The company aims to create a seamless and intuitive experience across its products, placing a strong emphasis on user-centered design and integrating AI to enhance functionality. The role focuses on improving developer experiences by streamlining workflows and reducing friction in software development processes. Key responsibilities include designing workflows, prototyping solutions, and collaborating with product and engineering teams to ensure high-quality outcomes. Additionally, the position requires a deep understanding of developers' needs and continuous iteration based on feedback to create effective and user-friendly solutions.

At Atlassian, employees have the flexibility to work in an office, from home, or in a hybrid manner, allowing them to balance their personal and family goals. The company conducts interviews and onboarding virtually, reflecting its distributed-first culture and hiring worldwide where legally permitted. The Data Science team plays a crucial role in analyzing customer engagement and product performance, collaborating with various stakeholders to shape product strategies. Team members apply quantitative analysis and experimentation to devise solutions, test hypotheses, and assess product opportunities, ultimately informing roadmaps. Candidates for data science roles should possess relevant STEM degrees, proficiency in programming languages like SQL or Python, and the ability to communicate data-driven insights effectively.

Zendesk is seeking a Sales Operations Lead for the APAC region to join its Go-to-Market Operations team, focusing on empowering the ANZ Sales team through operational excellence and data-driven insights. The role involves collaborating closely with Regional Vice Presidents of Sales to assist in forecasting, performance analysis, and sales strategy execution. Ideal candidates should possess over three years of experience in sales operations within a high-growth SaaS environment, demonstrating strong analytical skills and familiarity with Salesforce and other sales tools. Additionally, the position emphasizes a hands-on approach, requiring candidates to be proactive in improving workflows and maintaining data quality. The role offers a hybrid work environment, fostering both remote and in-office collaboration.

Atlassian offers flexible work options, allowing employees to work from home, in the office, or a hybrid of both, aimed at enhancing work-life balance. The company conducts virtual interviews and onboarding for remote positions available across Australia and New Zealand. They are seeking Senior Principal Engineers for their Platform Engineering Organisation, which is pivotal in driving major transformations to enhance customer experiences. These engineers will tackle complex architectural challenges while aligning technical solutions with company goals and collaborating with various leaders. The role involves influencing technical strategy, fostering innovation, and mentoring other engineers to advance the overall engineering culture within Atlassian and the broader APAC region.

At Atlassian, employees have the flexibility to work from various locations, including offices or remote, allowing them to balance personal and family commitments. The company engages in virtual interviews and onboarding processes, reflecting its distributed-first approach to hiring talent globally. They are currently seeking Senior Principal Engineers for their Platform Engineering Organisation, which focuses on significant transformations critical to enhancing customer experiences. The role involves addressing complex architectural challenges, guiding strategic technical directions, and fostering innovation through collaboration with various departments. Additionally, the responsibilities include mentoring engineers, promoting cross-team synergy, and contributing to operational excellence within the organization.