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This Melbourne-based role at Zendesk's Core Services is to build the AI-powered backbone of the global customer experience, running high-scale distributed systems that handle data delivery and authentication while pushing AI-driven modernization. You will lead and empower a cross-functional engineering team, define the platform modernization roadmap (Orchestration, Data Delivery, Auth), pioneer MLOps for platform-facing models, and collaborate with PMs to ship predictably using DORA metrics, error budgets, and robust CI/CD with canary deployments and observability. The ideal candidate brings at least 2+ years of leadership in production software teams, 5+ years of hands-on experience with complex, high-throughput distributed systems (Ruby, Java, or Scala), deep cloud-native experience with AWS, Kubernetes, and modern CI/CD, plus a strong interest in AIOps or MLOps and the ability to translate technical strategy for stakeholders. Bonus points include experience in a high-scale SaaS environment, direct work with SageMaker, MLflow, or vector search architectures, and a track record of leading major re-architecture initiatives that reduced costs or improved developer velocity. Zendesk offers a hybrid work model, competitive pay and benefits, and the chance to leave a legacy on a platform used by iconic brands, along with a commitment to fairness, diversity and inclusion, equal opportunity employment, and reasonable accommodations for applicants with disabilities.

Zendesk is hiring an SMB Account Executive to grow its SMB SaaS customer base by pursuing new opportunities, closing deals, and aligning solutions to customers’ goals. Responsibilities include driving top-line revenue, managing and nurturing relationships, cross-selling, using data and adoption history to prospect and retain clients, and effectively communicating Zendesk's value to support customer outcomes. The role requires leading competitive sales cycles, maintaining a detailed Salesforce pipeline, delivering accurate forecasts, and collaborating with internal teams to optimize sales strategies and meet KPIs. Qualifications include a BA/BS or equivalent, at least four years of B2B SaaS sales or solution engineering experience with a track record of exceeding targets, strong prospecting, negotiating, and closing skills, and familiarity with Salesforce and Clari. The role is hybrid, requiring some onsite time at a local office, and Zendesk emphasizes an inclusive culture with accommodations and notes AI screening as part of the process.

Zendesk is seeking a Corporate Account Executive to grow its Australia B2B SaaS customer base by hunting new opportunities and closing deals of varying sizes. The role involves driving top-line revenue, nurturing relationships for high satisfaction and retention, cross-selling additional products, leveraging data insights and customer adoption history to prospect and retain clients, and leading competitive sales cycles while maintaining a robust Salesforce pipeline and forecasts. Required qualifications include a BA/BS or equivalent and at least two years of B2B sales or solution engineering experience, with a proven ability to manage and expand customer relationships, present and negotiate effectively, and familiarity with Salesforce and Clari. Zendesk emphasizes its mission to power exceptional customer experiences, supports a hybrid work model with multiple offices and remote options, and commits to diversity and inclusion while noting AI may be used in screening. The job requires a hybrid in-person schedule (part of the week in the local office) as determined by the hiring manager, with accommodations available for applicants with disabilities.

GitLab is an AI-powered DevSecOps platform used by over 50 million users and more than half of the Fortune 100, designed to boost developer productivity, operational efficiency, security, and digital transformation, with a culture that values AI-driven work and diverse contributions. The Strategic Account Executive for the Australian Federal Government acts as a trusted advisor and strategic partner to federal agencies, developing multi-year plans that align GitLab’s capabilities with priorities like secure software delivery, CI/CD, and infrastructure modernization in regulated environments. Responsibilities include end-to-end ownership of strategic partnerships and account plans across Australian Federal Government accounts, managing relationships with senior stakeholders (CIOs and technical leaders), navigating procurement, and coordinating with solutions architects, channel partners, and internal teams to design, implement, adopt, and realize value. Qualifications include experience selling enterprise software to the Australian Government, strong account planning and multi-year strategy execution, a consultative sales approach tying mission outcomes to platform capabilities, comfort engaging both technical and non-technical stakeholders, and collaboration with system integrators and cross-functional teams to drive evaluations, rollouts, and expansion. GitLab offers benefits such as flexible PTO, equity, parental leave, and home office support, supports remote and globally accessible roles with location-based eligibility, and is an equal opportunity employer that encourages applicants even if they don’t meet every listed qualification.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity and security, trusted by over 50 million users and more than half of the Fortune 100, with AI integrated to drive efficiency. The company is hiring a Principal Engineer to set technical direction for its most critical infrastructure platforms, serving as a technical authority across distributed and cloud-native systems and mentoring senior engineers. Principal Engineer tracks include Production Engineering (Infrastructure Platforms), Group Tenant Scale, and GitLab Delivery, each focused on resilient, scalable, and cost-efficient platforms, multi-tenant SaaS, and end-to-end delivery improvements. Candidates should have extensive experience designing large-scale cloud-native platforms, strong Golang and/or Ruby skills, solid architectural judgment, Kubernetes expertise, and a proven ability to influence decisions across teams without direct authority. The role is fully remote with a US salary range of $171,400–$367,200 plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive, global hiring.

GitLab is an AI-powered DevSecOps platform trusted by over 50 million users and many Fortune 100 companies, emphasizing AI as a core productivity multiplier and a values-driven culture. The APJ CX Resource & Staffing Manager role sits in the CX Engineering Resource Management Center of Excellence and leads strategic capacity planning and resource allocation for Professional Services and Education Services across Asia-Pacific and Japan as the first dedicated APJ resource management professional in a remote, values-driven environment. Key duties include forecasting 6- to 12-month resource demand from pipeline signals, monitoring real-time utilization, resolving conflicts, enabling cross-team sharing, maintaining capacity models and skills inventories, and delivering weekly dashboards plus monthly capacity reporting, while coordinating with Finance and regional leadership. Requirements include experience in professional services operations or delivery, strong analytics and PSA tooling knowledge (Kantata or similar) with ability to drive data quality and process adoption, understanding of services economics, and strong stakeholder management in a remote setting; fluency in English, with additional APJ languages helpful. The team is fully remote and globally distributed; GitLab offers extensive benefits, growth opportunities, an inclusive equal-opportunity policy, and welcomes candidates who fit most qualifications, with location eligibility questions handled by Talent Acquisition.

Zendesk is hiring an AI Services Consultant to join its AI Delivery team in Professional Services, focusing on implementing and adopting AI via the Zendesk AI Platform for global brands at the forefront of Generative AI. The role seeks a high-agility Technical Consultant with deep SaaS Professional Services experience who can translate complex AI blockers into business-ready solutions and drive customer adoption through data-driven roadmaps. Responsibilities include serving as the technical AI expert for configuration and integration, managing end-to-end AI implementations with clear scope and timelines, leading change management, and collaborating with Sales and Customer Success to align on the customer AI Roadmap and drive measurable CX improvements. Basic qualifications include 3+ years in Professional Services or Consulting, enterprise SaaS background, experience designing success plans, and a bachelor’s degree; preferred qualifications include AI strategy or project management certifications, knowledge of Generative AI/LLMs, and program management experience. The role is hybrid with partial in-office presence; Zendesk emphasizes diversity and inclusion, may use AI screening, and provides accommodations as needed.

Zendesk is hiring an AI Services Consultant in Professional Services to lead technical and product work for the AI Delivery team and help customers realize value from the AI-powered Resolution Platform. They seek a high-agility Technical Consultant with SaaS professional services experience who can translate complex AI blockers into business solutions and drive data-driven customer adoption and roadmaps. Responsibilities include acting as the technical AI expert for configuration and integration, managing end-to-end AI implementations with clear scope and timelines, facilitating change management, collaborating with Sales and Customer Success on the AI Roadmap, and delivering measurable CX improvements and AI adoption metrics. Basic qualifications include 5+ years in Professional Services or Consulting, experience in GTM roles within Enterprise Tech/SaaS, the ability to design success plans, and a bachelor’s degree; preferred qualifications include AI strategy or project management certifications, familiarity with Generative AI and LLMs, and program management experience. The role is hybrid with in-office time, Zendesk emphasizes diversity and inclusion and may use AI in screening, and they offer accommodations for applicants with disabilities along with equal opportunity employment.

Zendesk is expanding its AI Integrations team in Melbourne and is hiring a Staff Software Engineer to connect Zendesk with AI ecosystems like Microsoft Copilot, Google Gemini, Slack, and Atlassian Rovo. The role focuses on designing and delivering resilient, scalable, LLM-powered integrations that enable knowledge search, ticketing, context extraction, and automated workflows inside partner AI environments, with the team processing about 10 million events per day. You’ll own architecture across the technology stack, refine APIs in collaboration with backend and frontend engineers, mentor others, partner with Product and Design, and champion practices such as automated testing, CI/CD, and observability. Requirements include 8+ years of distributed systems experience, Go (or equivalent) expertise, strong JavaScript/TypeScript and React skills, cross-API collaboration, and a pragmatic product mindset, with bonus points for Jira/Slack/Shopify integrations, LLM automation, and developer tooling. The tech stack centers on Golang and TypeScript, React/Redux, AWS, Spinnaker to Kubernetes, and data stores like Aurora/MySQL, DynamoDB, and S3, with a hybrid Melbourne work arrangement and Zendesk’s emphasis on diversity, inclusion, and equal opportunity.

Zendesk is seeking an Employee Service Sales Specialist (B2C and B2B) to expand its Employee Service offerings by building relationships with key decision-makers and growing partnerships, delivering solutions that enhance employee experiences. Responsibilities include positioning Employee Service use cases, collaborating with the sales team through the full sales cycle, conducting ROI analyses, providing subject matter expertise, owning quota attainment, and feeding customer feedback to product development. Qualifications require a BA/BS or equivalent, at least 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven track record of meeting targets, ability to navigate complex multi-month sales cycles, and strong communication with willingness to travel. The role is hybrid, combining onsite office presence with remote work, with the specific schedule determined by the hiring manager, and emphasizes collaboration, growth, and a strong client-focused approach. Zendesk is an equal opportunity employer committed to diversity and inclusion, notes that AI or automated decision systems may be used in screening applicants, and offers reasonable accommodations for applicants with disabilities; it also provides links to diversity resources and EEOC rights.

Atlassian supports flexible work arrangements—office, remote, or a hybrid—giving employees more control over family, personal goals, and other priorities, and the company hires people in any country where it has a legal entity. Learn how we work at go.atlassian.com/distributed. The Your Future Org internship combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set interns up for a successful career at Atlassian, and is a paid 12-week program running November 2026 through February 2027 for Australian and New Zealand citizens and Australian permanent residents. As a Software Engineer intern, you will bring a foundation in computer science and the ability to write software with minimal bugs to tackle hard problems, balancing quality with speed. You will be part of a unified R&D team prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket, reporting to Senior Engineers and contributing features that can be shipped directly into our products from day one.

Atlassian offers flexible, distributed-first work with virtual interviews and hiring in any country with a legal entity, plus a link for more details on distributed work. The Your Future Org internship blends hands-on technical training, mentorship, and social connections into a 12-week paid program (Nov 2026–Feb 2027) for Australian/NZ citizens and Australian permanent residents. They seek engineers who love to innovate and tackle complex challenges, across Product Security, Corporate Security, Detections and Response, Security Assessments, and Security Governance and Risk Management. Product Security interns collaborate with developers to identify and fix vulnerabilities through activities like source code auditing, threat modeling, and security reviews to enable secure software by default. The role emphasizes building monitoring and analytics to detect compromises, writing automation to find and exploit vulnerabilities, researching features to harden software, and architecting secure hardware, networks, and corporate infrastructure.

Atlassian supports flexible work arrangements—office, home, or a mix—and hires in any country where it has a legal entity, with all interviews conducted virtually as part of its distributed-first approach. The Your Future Org internship is a paid 12-week program running November 2026 through February 2027, open to Australian and New Zealand citizens and Australian permanent residents. The Product Design intern will report to a manager within the Product Design team, collaborate with writers, designers, developers, product managers, marketers, and support engineers to ensure consistent storytelling and a strong customer experience, and applicants must include a portfolio link. When submitting the portfolio, include details about the problem, process, rationale, and design decisions to help the team understand your approach. The internship provides exposure to the full design and product development process across Jira, Confluence, and Trello, work on real product problems with mentorship, cross-functional collaboration, and opportunities to engage with Atlassian's culture and programs.

Atlassian supports flexible work arrangements, allowing employees to work in an office, from home, or in a hybrid model, and they hire in any country where they have a legal entity. Learn how we work at go.atlassian.com/distributed. Atlassian’s Intern program offers hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students hit the ground running and build a successful career here. The role is located in the Australian Eastern Timezone, and applicants must be willing to work in that time zone; applications are open to Australian and New Zealand citizens, as well as Australian permanent residents. In the Your Future Team, the Payroll Analyst will report to the ANZ Payroll Operations Manager and help process ANZ payroll for 5000+ employees, produce reports and manage workflow (including vendor uploads and integrations), assist with quarter-end and year-end reporting, partner with HR to respond to employee inquiries, support special projects, and maintain payroll procedures and SOX controls.

Atlassian offers flexible work options (in-office, from home, or a combination) and hires people in any country where they have a legal entity, with details at go.atlassian.com/distributed. Your Future Org describes an internship that combines hands-on technical training, professional growth, mentorship, and social connections to prepare students for a successful Atlassian career. The paid internship runs 12 weeks from November to February, and applications are open to Australian and New Zealand Citizens and Australian Permanent Residents. Your Future Team places you as a Machine Learning Engineer intern reporting to a manager in Core Machine Learning within Analytics, focusing on opportunities that drive revenue or MAU improvements and scaling insights into automated ML solutions. The role involves building machine learning and predictive models, translating business problems into technical solutions, delivering robust software artifacts, and collaborating with cross-functional partners to deploy models that create measurable value.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. The Your Future Org internship combines hands-on technical training, mentorship, and strong social connections to prepare students for a successful Atlassian career; applications are open to Australian and New Zealand citizens and Australian permanent residents, and the 12-week paid program runs from November to February. The Your Future Team program places interns in Atlassian’s Analytics & Data Science team for the summer to apply their skills and influence millions of teams worldwide. Interns report to a data science manager, work on a structured project to demonstrate the value of data science, and present recommendations to peers and leadership to drive decisions, including measuring product strategy impact and designing and analyzing experiments and launches. The role emphasizes building data-driven recommendations and collaborating across engineering, product, design, and analytics to improve customer experiences.

At Atlassian, employees can work in an office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity, with details at go.atlassian.com/distributed. The Atlassian Internship program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for a successful and impactful career at Atlassian. The paid internship runs for 12 weeks from November 2026 to February 2027, and applications are open to Australian and New Zealand Citizens and Australian Permanent Residents. As an intern in the Data Engineering team, you’ll influence product teams, inform Data Science and Analytics Platform teams, and collaborate with data consumers to ensure data assets are high quality and useful, while helping strategize measurement and generate insights to improve product experience, engagement, and efficiency. You’ll report to a Data Engineering Manager and learn from mentors, with responsibilities including defining metrics, instrumentation, data acquisition, data architecture and modeling, data transformation, data quality and governance, alerting, visualization, reporting, and scaling for efficiency.

Atlassian supports flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, with all interviews conducted virtually as part of its distributed-first approach. The Atlassian Intern program, "Your Future Org," blends hands-on technical training, mentorship, and social connections to set students up for a successful career, with a 12-week paid internship running from November 2026 to February 2027, open to Australian and New Zealand citizens and Australian permanent residents. The "Your Future Team" APM internship is designed to develop the next generation of global product leaders, giving interns projects that matter—like building features for new products, brainstorming ideas, and running experiments to improve the customer experience—and a 12-week tenure as a respected team member. Interns conduct customer and partner interviews, translate insights into action, review technical specs for completeness, research competitive analyses, identify new market and product opportunities, and design creative solutions to customers' biggest challenges. Learn more about Atlassian's distributed work model at go.atlassian.com/distributed.

At Atlassian, you can work where you want—office, home, or a hybrid—while the company hires in any country where it has a legal entity. The Your Future Org internship combines hands-on technical training, mentorship, and social connections, and is open to Australian and New Zealand citizens and Australian permanent residents for a 12-week paid program from November 2026 to February 2027. As a Software Engineer intern, you’ll apply your computer science foundation to write software with minimal bugs, balancing quality with speed. You’ll join a unified R&D team prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket, with the opportunity to make code changes that ship into products from day one. Reporting to senior engineers, you’ll gain deep technical knowledge in full lifecycle product development while contributing to new features.

- Atlassian supports flexible work arrangements with distributed collaboration, conducts all interviews virtually, and hires in any country where it has a legal entity. - The Your Future Org Atlassian Intern program combines hands-on technical training, dedicated mentorship, and strong social connections to set interns up for a successful and impactful career. - The paid internship lasts 12 weeks from November 2026 to February 2027, with applications open to Australian and New Zealand citizens and Australian permanent residents. - They’re seeking engineers energized by security challenges to work in four key areas: building and running monitoring and analytics systems to detect compromises, writing automation to find vulnerabilities, researching features to harden software, and architecting and securing hardware, networks, and corporate infrastructure. - The roles emphasize collaborating across teams to identify and mitigate threats, strengthen security practices, and integrate security governance and risk management across the organization.

Atlassian lets employees work from an office, from home, or a mix, and hires in any country where it has a legal entity, with all interviews conducted virtually as a distributed-first company. Its Your Future Org intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students launch a successful Atlassian career. The paid 12-week Product Design internship runs from November 2026 to February 2027 and is open to Australian and New Zealand citizens and Australian permanent residents. As a Product Design intern, you’ll report to a design manager and work with writers, designers, developers, product managers, marketers, and support engineers; you must include a portfolio link in your application and share case-study details about problems, processes, and design decisions. You’ll gain exposure to the full design and product development process across products like Jira, Confluence, and Trello, contribute to real user-facing work with mentorship, collaborate cross-functionally, and experience Atlassian’s culture and programs.

Atlassian allows employees to work from an office, home, or a hybrid arrangement and hires in any country where the company has a legal entity. Atlassian's Intern program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students start a successful career there. The Payroll Analyst role is located in the Australian Eastern Timezone, and applicants must be willing to work in that time zone; eligibility is limited to Australian and New Zealand citizens or Australian permanent residents. The Payroll Team supports payroll, HR, and accounting, and the analyst will report to the ANZ Payroll Operations Manager to help manage Australian payroll processing. Responsibilities include processing ANZ payroll for 5000+ employees, producing reports and managing workflow (including vendor uploads and integrations), aiding quarter- and year-end reporting, partnering with HR on employee inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls.

Atlassian offers flexible work options—office, home, or a blend—so employees can balance family, personal goals, and other priorities. The company hires in any country with a legal entity and promotes a distributed work model. The Intern program combines hands-on technical training, professional growth, dedicated mentorship, and social connections, and runs for 12 paid weeks from November to February for Australian and New Zealand citizens and Australian permanent residents. The Machine Learning Engineer internship is within Core Machine Learning in the Analytics group, reporting to a manager, and focuses on opportunities that boost revenue or MAU by scaling insights into automated ML solutions. Intern responsibilities include building ML and predictive models, translating business problems into technical solutions, delivering robust, low-bug software artifacts, and collaborating with cross-functional partners to deploy models that deliver measurable value.

Atlassian offers flexible work options—office, remote, or a mix—while hiring in any country where they have a legal entity. They also provide a guide to their distributed work model at go.atlassian.com/distributed. The Your Future Org internship combines hands-on technical training, mentorship, and professional growth over 12 weeks (Nov–Feb), with applications open to Australian and New Zealand citizens and Australian permanent residents. In Your Future Team, interns join Atlassian’s Analytics & Data Science group for the summer, report to a manager, and work on a structured project to demonstrate data science value and influence decisions. Interns measure the impact of product strategy, design and analyze experiments, and present data-driven recommendations to peers and leadership, collaborating with engineering, product, design, and analytics to improve customer experiences.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires in any country where the company has a legal entity. The Your Future Org internship program combines hands-on training, mentorship, and social connections to launch a successful career at Atlassian, with applications open to Australian and New Zealand citizens and Australian permanent residents, and a paid 12-week period from November 2026 to February 2027. As an intern in the Data Engineering team, you’ll influence product teams, inform Data Science and Analytics Platform efforts, and partner with data consumers to ensure data assets are qualified and useful, while helping define metrics, collect data, and generate insights to improve product experience, engagement, efficiency, costs, and strategy. You’ll report to a Data Engineering Manager and learn from a mentor who are among the industry’s top data engineers. Core Data Engineering responsibilities include defining metrics, instrumenting logging, data acquisition/ingestion, data architecture and modeling, data transformation, ensuring data quality and governance, enablement, alerting, visualization, reporting, and scaling to improve efficiency.

Atlassian supports flexible work locations (office, home, or hybrid) and a distributed-first approach, with virtual interviews and hiring in any country where it has a legal entity. More information about their working model can be found at go.atlassian.com/distributed. The Your Future Org Intern program offers hands-on technical training, mentorship, and social connections in a 12-week paid internship from November 2026 to February 2027, limited to Australian and New Zealand citizens or Australian permanent residents. The Your Future Team APM internship develops future global product leaders by letting interns work on meaningful projects and experience life as a Product Manager, with the 12-week program serving as a potential pathway to a full-time APM role. Intern responsibilities include conducting customer and partner interviews, reviewing technical specs, researching competitive analyses, identifying new market opportunities, and designing creative solutions to customer challenges.

The role is a partnerships-focused sales position at Zendesk that collaborates with Enterprise and Commercial sales to drive new bookings, expansion bookings, and customer acquisitions through partner ecosystems while increasing opportunity velocity. Responsibilities include evangelizing SI partner and technology alliances to Zendesk sales, creating a regional go-to-market strategy, funding partner-led campaigns with regional marketing, and serving as the day-to-day liaison to drive incremental revenue with existing partners. The ideal candidate has 10+ years in partner channel development, sales, or alliance management, experience with regional resellers and tech companies, strong executive presence and communication skills, a solid understanding of Zendesk’s value proposition, tech-savviness, and a proven quota-bearing track record. The role offers full flexibility, with options to work remotely or from the Melbourne office, plus access to Zendesk workspaces and occasional in-person gatherings. Zendesk also emphasizes an inclusive culture, potential AI screening in applications, and accommodations for applicants with disabilities, reaffirming its commitment to equal opportunity and diversity.

Zendesk is hiring for a Melbourne-based, pure hunting sales role in ANZ that requires on-site presence 3 days a week to identify and qualify opportunities across SMB/Commercial/Enterprise and help build the sales pipeline. You will engage with prospects, understand their business challenges, and collaborate with sales, product, and marketing to develop a target list and generate a high-value pipeline. Candidates should have at least 2 years in a sales-related role, experience managing ANZ prospects, a competitive, self-starter mindset, excellent communication, and preferably a bachelor’s degree. The role features a hybrid work model with part of the week remote and an in-office routine determined by the hiring manager, requiring in-person attendance in Melbourne. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applicants, and provides accommodations for applicants with disabilities.