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Atlassians can work from an office, from home, or a combination of the two, giving them flexibility to support their family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. In this role, you will shape the future of customer adoption across Atlassian’s Cloud Platform, Strategy Collection, and AI solutions, spearheading initiatives for enterprise customers to implement and realize value. You will manage a team of Customer Success Architects, collaborate with cross-functional teams to identify opportunities for technical adoption, address security and implementation considerations, and drive adoption at scale, while developing strategic plans to enhance customer satisfaction and operational efficiency. Your leadership and technical expertise will help customers maximize their investment in Atlassian solutions and achieve their desired outcomes, fostering a culture of continuous improvement and innovation.

Atlassian supports flexible work options—employees can choose office, remote, or a hybrid setup, enabling them to support family and personal goals, and the company hires in any country where it has a legal entity. The role is an Australia-based Account Executive on the APAC Mid-Market team, managing named GCR-based customer accounts and helping scale their use of Agile/DevOps, Work Management, and IT Service Management solutions. You'll build relationships with customers and external partners, and collaborate with internal teams to ensure customer satisfaction while pursuing cloud-first opportunities, cross-sell, and user-expansion to hit revenue targets. You will develop and implement named account or territory plans, identify and qualify leads, engage key decision-makers, deliver sales presentations, and provide regular forecasts and updates, while staying informed on industry trends, market dynamics, and competitor activity within the South East Asia mid-market segment. You’ll serve as a strong advocate for customers by feeding feedback to product and engineering teams to improve the customer experience and build strong relationships with channel partners for effective collaboration.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and more than half of the Fortune 100. The company embeds AI as a core productivity multiplier and requires all team members to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. This role, Strategic Account Executive for the Australian Federal Government, positions you as the primary trusted advisor and strategic partner for agencies modernizing how they build, secure, and deliver software with GitLab's AI-powered DevSecOps platform, developing multi-year partnership strategies aligned with government priorities. You will own end-to-end strategic partnerships—from discovery to adoption and value realization—build relationships with senior stakeholders, navigate complex public sector procurement, and collaborate with pre- and post-sales teams, system integrators, resellers, and channel partners to design and roll out secure, compliant solutions. The role requires experience selling enterprise software to the Australian Federal Government, strong account planning and consultative sales skills, comfort working autonomously in a remote environment, and GitLab's policies on equal opportunity, location eligibility, and recruitment privacy.

GitLab is an AI-powered DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded into daily work. The Commercial Account Executive for New Zealand will drive growth by helping NZ organizations adopt, implement, and expand GitLab’s AI-powered platform, focusing on mid-market commercial accounts with enterprise-level scope. You will own and grow a book of mid-market accounts, drive the full sales cycle from outbound pipeline generation to discovery, negotiation, and closing, and create new ARR while building long-term executive relationships. Qualifications include experience selling complex B2B software to mid-market or commercial customers, strong CRM/forecasting discipline, multi-threaded deal capability, and a self-starter mindset with mentoring responsibilities. The team is remote and collaborative across functions, GitLab offers growth opportunities and benefits, and the company maintains an equal-opportunity policy with commitments to non-discrimination and accommodations.

Lucid Software leads visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, while fostering a respectful and inclusive culture. It is a hybrid workplace that supports work-life balance through remote work, office presence, or a mix, depending on role and team. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role in APAC focuses on strategic revenue growth across high-value enterprise accounts, deepening engagement, identifying expansion opportunities, accelerating platform adoption, and creating long-term expansion roadmaps across teams and regions. Requirements include 5+ years of quota-carrying tech/SaaS sales, a track record of exceeding revenue targets, experience selling to large organizations, strong cross-functional selling skills, and the position is hybrid based in Melbourne with in-office presence two days per week (Tuesday and Thursday), with preferred qualifications including sales enablement tools experience, SaaS expertise, a technical background, and formal sales training.

GitLab is an AI-powered DevSecOps platform used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that treats AI as a core productivity multiplier and emphasizes high performance and knowledge sharing. The Commercial Account Executive role focuses on mid-market opportunities in Australia, driving adoption and expansion of GitLab’s platform, guiding customers through their digital and DevSecOps journeys, and mentoring teammates to elevate performance. You will own a book of mid-market accounts, lead the full sales cycle from outbound prospecting to discovery, negotiation, and close, maintain accurate forecasts, collaborate with partners, sales engineers, customer success, renewals, and solutions architects, and represent GitLab in executive meetings while delivering compelling value. Qualifications include a proven ability to close complex B2B SaaS/DevSecOps deals with mid-market customers, strong CRM/forecasting discipline, multi-threaded deal execution and executive coverage, a self-starter mindset, mentoring ability, and strong communication across organizational levels. The role is with a remote, distributed team, and GitLab offers benefits such as flexible PTO, employee resource groups, equity, parental leave, and a commitment to equal opportunity and non-discrimination, with location eligibility details and recruitment privacy information.

Atlassian offers flexible work options—office, home, or a combination—and hires people in any country where it has a legal entity. The role is a Solution Sales Executive for Jira Service Management (JSM). You will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM), driving new sales motions and co-selling initiatives. You will collaborate with the sales team to identify opportunities, develop tailored Atlassian solutions, and help advance Atlassian’s solution sales goals within a globally distributed team, while delivering exceptional customer engagement. You will demonstrate value by identifying upsell and cross-sell opportunities to drive revenue growth and maximize customer value within SMB, assist customers in building a compelling business case to show ROI, and capture customer insights to inform product and marketing strategies and improve satisfaction.

Atlassian allows employees to work from an office, from home, or in a hybrid arrangement, giving them more control over family and personal priorities, and the company hires people in any country where it has a legal entity. As a Solution Sales Executive for Jira Service Management (JSM), you serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). You drive new sales motions and co-selling initiatives, collaborate with the sales team to identify opportunities, and help advance Atlassian’s solution sales goals with a globally distributed team. You provide exceptional customer engagement, demonstrate the value of Atlassian products and services, and pursue upsell and cross-sell opportunities to drive revenue growth and maximize customer value within SMB. You also assist customers in building a compelling business case to demonstrate ROI and capture customer insights to inform product and marketing strategies and improve customer satisfaction.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where we have a legal entity, giving employees more control over personal priorities. As a Solution Sales Executive for Jira Service Management (JSM), you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). You will drive new sales motions and co-selling initiatives, collaborating with the sales team to identify opportunities and develop tailored Atlassian solutions within a globally distributed team. Responsibilities include providing exceptional customer engagement, demonstrating value, and driving revenue growth through upsell and cross-sell to SMB customers, while helping build a compelling business case for ROI. You will capture customer insights, trends, and pain points to inform product and marketing strategies and improve customer satisfaction.

- Atlassians can choose where they work—office, home, or a mix—and we hire in any country where we have a legal entity. - As a member of the Core Cloud Networking team, you’ll build secure, scalable, and cost-effective networking solutions and manage north-south and east-west traffic flow rules. - You’ll explore new technologies, implement proofs of concept, and participate in key production projects, while designing, building, and supporting public-cloud solutions to solve challenging technical problems. - In addition to Atlassian values, the team follows tenets such as being solution-focused—building secure, well-architected, simple, opinionated, powerful, and extensible solutions. - The team emphasizes multipliers—prioritizing platform components for broad benefit—while maintaining relationships through ownership, clear communication, and a culture of care, positive intent, fun, and experimentation.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by over 50% of the Fortune 100, with a culture that embraces AI as a productivity multiplier. The Renewals Manager for ANZ will own the end-to-end renewal lifecycle for a defined portfolio, engaging customers early, leading pricing and contract discussions, and coordinating with Sales, Customer Success, Finance, Legal, Product, and channel partners. You’ll protect and grow recurring revenue, reduce churn, maintain an accurate renewal pipeline in Salesforce, and identify upsell opportunities while guiding customers through GitLab’s consumption-based Flex pricing. The role requires experience with SaaS/subscription renewals, strong negotiation and forecasting skills, CRM proficiency, cross-functional collaboration, and the ability to manage a portfolio at scale, with the position based in Australia and full working rights. GitLab emphasizes a full-time, all-remote, inclusive workplace with generous benefits and a commitment to equal opportunity, privacy considerations, and accommodating candidates who may not meet every qualification.

GitLab is an intelligent DevSecOps orchestration platform trusted by more than 50 million users and over half of the Fortune 100, designed to accelerate secure software delivery with AI-powered productivity and a high-performance, value-focused culture. In APJ, the Customer Success Manager will help customers realize GitLab’s value by driving adoption, measurable outcomes, and long-term advocacy, serving as a trusted advisor on Git, branching strategies, SDLC practices, CI/CD, and DevSecOps. You’ll build and maintain trusted advisor relationships, provide deployment guidance and Center of Excellence leadership, run workshops, monitor progress against KPIs, turn product usage data into actionable recommendations for customers and GitLab account teams, and collaborate across Product, Engineering, Sales, and Professional Services. The role requires experience in customer-facing post-sales adoption and advocacy, knowledge of Git and version control, understanding of SDLC and tooling, CI/CD and DevSecOps concepts, and the ability to translate data into insights for technical and executive audiences, with the expectation of being based in Australia with full working rights. The Customer Success Management team is globally distributed and remote; GitLab offers flexible benefits, growth opportunities, equity plans, parental leave, and a merit-based, inclusive culture with equal opportunity and accommodations, while noting location-based eligibility and recruitment privacy.

Sentry helps developers fix errors and performance issues quickly and is trusted by 200,000+ organizations as today’s application monitoring standard. They are hiring an APAC Technical Support Engineer based in Australia to join the global Support Engineering team, overlapping with the San Francisco HQ with hours from 9 AM to 5 PM AEST. The role blends deep human expertise with autonomous agentic systems to architect a Technical Support engine, acting as an orchestrator who ensures the right context and a human-in-the-loop path for complex questions. Responsibilities include deep-dive debugging, senior-engineer guidance at large enterprises, SDK troubleshooting, feeding product priorities with data-driven insights, and building deterministic, autonomous support paths plus agent tooling (MCP, context protocol) aligned with the Seer philosophy. Requirements include 5–8+ years of relevant experience, strong coding foundations (Python/JavaScript/Java/Ruby), systems depth in distributed environments and AI/automation literacy, plus excellent communication; Sentry also emphasizes equal opportunity and accommodations.

Zendesk is seeking an AI-savvy Corporate Account Executive to grow its SMB customer base (50–249 employees) and accelerate SaaS revenue using AI-driven insights aligned with customer goals. You will hunt new opportunities, lead complex sales cycles, craft data-backed ROI cases, collaborate with Solutions Engineers and cross-functional teams, and pursue cross-sell and upsell opportunities while maintaining a robust Salesforce pipeline. Candidates should have at least 2 years of B2B SaaS sales or solution engineering experience, a proven ability to discuss AI product architecture and integrations, strong prospecting and closing records, excellent communication and forecasting skills, a BA/BS or equivalent, and willingness to travel, with experience using Salesforce, Outreach, or Clari. The role is based in Mexico City or Estado de Mexico and follows a hybrid model requiring on-site presence part of the week, with the specific in-office schedule determined by the hiring manager. Zendesk also emphasizes diversity and inclusion, equal opportunity employment, and accommodations for disabilities, notes that AI or automated decision systems may be used to screen applications, and warns about recruitment scams with a contact for accommodations.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role provides the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a 240-hour, outcomes-driven roadmap, including leading AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and producing reusable assets. Requirements include 6+ years in consulting/change management/PS, experience leading structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks include global benefits such as equity, wellbeing, a work-from-home equipment allowance, and a Learning & Development stipend, along with a culture focused on belonging and collaboration, noting that benefits vary by location and that recruitment privacy applies.

The Innovation Architect sits within Miro's Professional Services, inside the MOST (Miro Optimization Services & Training) program, which provides enterprise customers 240 hours per year and works with Customer Success Managers, Technical Architects, and Engagement Managers to help teams collaborate effectively. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building the year-long roadmap, including AI workflow advisory to create intelligent, repeatable systems. What you’ll do: own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), lead AI workflow initiatives, facilitate executive and cross-functional workshops, drive adoption through change management, track outcomes, and develop reusable delivery assets. You’ll need 6+ years in consulting, change management, Agile transformation, or enterprise PS, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, collaboration, and inclusion, and it notes its Recruitment Privacy Policy for handling applicant data.

The Innovation Architect sits within Miro's MOST program (enterprise professional services) and partners with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for complex accounts, backed by 240 hours per year of expert support. They provide the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a sequenced roadmap to allocate the 240 hours toward business outcomes, including AI workflow advisory. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle management), leading AI workflow advisory, and facilitating executive workshops while driving adoption and coaching on best practices. Requirements include 6+ years in consulting, change management, Agile transformation, or enterprise services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a culture that emphasizes belonging and diversity as Miro aims to empower teams to create the next big thing (location-specific benefits may vary).

The Innovation Architect sits within Miro's Professional Services, specifically in the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams work today, designing governance and collaboration infrastructure, and building the roadmap for how the 240 hours are used, while leading AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, map operating models, design a sequenced plan, and architect end-to-end Miro implementations covering governance, access models, naming conventions, and lifecycle management, while also facilitating executive and cross-functional workshops. You’ll drive adoption through change management, stakeholder alignment, phased rollouts, and hands-on coaching on Miro best practices, while tracking progress against outcomes, surfacing risks, and contributing reusable assets to raise consistency and reduce time-to-value for future engagements. Requirements include 6+ years in consulting or related professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance at enterprise scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to work across IT, Product, Design, Strategy, and PMO, with benefits such as equity, wellbeing, equipment allowance, and an Learning & Development stipend (varying by location).

The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role serves as the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, building a year-long 240-hour roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/professional services supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or comparable platforms, hands-on experience designing AI-powered workflow optimization, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative culture, and commitments to belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy.

The Innovation Architect sits in Miro's Professional Services MOST program, delivering 240 annual hours of enterprise-focused design, implementation, and scaling support. The role is the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a sequenced roadmap tied to business outcomes, including AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access, naming, lifecycle management), facilitate executive sessions, and drive adoption through change management. Requirements include 6+ years in consulting or related services, experience with structured discovery at VP+ levels, enterprise-scale governance knowledge, fluency in Miro or similar platforms, and hands-on AI workflow design. Benefits include equity, wellbeing support, equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with Miro serving 100M users and 250k companies worldwide.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which offers enterprise customers 240 hours per year to work with Miro experts to design, implement, and scale collaboration. The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a 240-hour roadmap, plus owning AI workflow advisory to create intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable assets. Requirements are 6+ years in consulting/change management/Agile transformation or enterprise professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or equivalent platforms, experience designing AI-powered workflows, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, belonging-focused culture aligned with its mission to empower teams to create the next big thing.

The Innovation Architect is a strategic, architectural lead within Miro's MOST professional services, responsible for translating 240 annual hours into a structured, outcomes-driven discovery, governance, and AI-workflow plan for enterprise customers. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied to business outcomes, while architecting end-to-end Miro implementations with governance and lifecycle management at scale. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress across the subscription lifecycle, and deliver reusable assets to raise consistency and value. Requirements include 6+ years in consulting or enterprise services, experience leading structured discovery with VP-level stakeholders, governance expertise at scale, fluency in Miro or similar platforms, and the ability to explain complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and learning stipend), a diverse and collaborative culture at Miro, and a strong commitment to inclusion, with recruitment privacy policies in place.

The Innovation Architect sits in Miro's Professional Services within the MOST program, providing 240 hours per enterprise client per year to design, implement, and scale collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current workflows, designing governance and collaboration infrastructure, and building a sequenced roadmap plus AI workflow advisory. Key duties include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting/change management/PS, experience with structured discovery for VP-level stakeholders, enterprise-scale collaboration governance, fluency in Miro or similar platforms, and the ability to design AI-powered workflows and communicate across IT, Product, Design, Strategy, and PMO. Benefits and culture include equity, wellbeing, a equipment allowance, and an L&D stipend, with Miro emphasizing a diverse, inclusive team and belonging as part of its mission.

The Innovation Architect sits within Miro's Professional Services organization, specifically the MOST program, providing 240 hours per year of Miro expert support to enterprise customers for designing, implementing, and scaling collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building a 240-hour roadmap; they also own AI workflow advisory to move clients from ad hoc usage to intelligent automation. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, and lifecycle management), leading AI workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with potentially conflicting priorities. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and belonging and provides information about life at Miro, with Recruitment Privacy Policy governing applicant data.

Zendesk is hiring a Principal Product Manager to lead the Action Platform, a system that connects, builds, and orchestrates automations across Zendesk and other systems. The role requires collaborating with engineering, design, marketing, and sales to deliver a platform product for both internal consumers and customer-facing use, while coordinating geographically distributed stakeholders and rapidly executing initiatives. Responsibilities include acting as SME, setting a vision and roadmap, driving new capabilities with engineering and cross-functional teams, translating diverse needs into platform solutions, advocating for a user-centric approach, influencing senior stakeholders, defining OKRs, and scaling services to handle thousands of rule executions with minimal infrastructure impact. Basic qualifications are a bachelor’s degree with 5 years of product management experience delivering end-to-end SaaS products, strong collaboration, the ability to balance performance, cost, and UX, a self-starter mindset, excellent communication, and data-driven decision-making; preferred qualification is experience building an internal platform used in customer-facing products. Zendesk emphasizes inclusion and hybrid work, notes that AI may screen applicants, is an AA/EEO/Veterans/Disabled employer with diversity and inclusion initiatives, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Senior Product Designer, Platform in Melbourne to lead design for the Foundational and Core Platform team and shape the core pillars of the Zendesk experience. The role involves translating complex workflows into scalable, human-centered experiences, defining direction for ambiguous platform problems, and designing AI-native interactions, including prototyping in code with agentic IDEs when needed. You will lead multi-quarter platform initiatives, influence the product roadmap with design insight, mentor designers, and work in a three-in-a-box model (Product, Engineering, and Design) to deliver impactful outcomes. Requirements include 7+ years of professional product design experience (ideally enterprise SaaS), a track record of platform-level patterns, a point of view on AI-native interaction design, comfort prototyping with code, strong communication, and a commitment to accessibility for a global user base. Zendesk is an equal-opportunity employer that values diversity and inclusion, supports hybrid work, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Senior Principal Product Manager to lead its internal AI Platform in Melbourne, with in-office work required at least 2 days a week. The role owns the end-to-end product strategy and roadmap for the platform, covering the Agent Development Kit and SDK, platform capabilities, evaluation/observability, and infrastructure. You will drive platform adoption across vertical AI teams, lead development of the A2A layer and agent registry, and translate evolving ML/AI needs into clear requirements through cross-functional collaboration. The candidate should have 5+ years of product development experience with significant work on developer platforms or AI infrastructure, a technical background, and about 10 years of product management experience, plus a track record of enabling developer adoption and leading complex platform initiatives. Nice-to-have skills include building agentic features and developer tooling, familiarity with multi-vendor LLM serving platforms, and AI security/compliance; Zendesk emphasizes hybrid work, diversity, and equal opportunity and notes that AI may be used in screening applicants.

Zendesk has acquired Forethought (March 2026) and is building enterprise-ready, self-improving AI agents; the Platform Architect for Forethought AI will bridge technical strategy and enterprise transformation, partnering with Enterprise Account Executives to architect complex workflow automations and voice capabilities while demonstrating the business value of generative AI to leading brands. You will serve as the primary pre-sales technical leader, guiding client relationships, leading discovery and scoping, and delivering solution architecture, rapid prototypes, and customized AI demonstrations that translate complex technical workflows into executive business narratives. You will own the PoV lifecycle, scope and run Proofs of Value with defined success metrics, and provide integration subject matter expertise across Zendesk APIs, webhooks, and cloud patterns (AWS), while advising on generative AI best practices. Required qualifications include 5–8 years in enterprise pre-sales/technical consulting or architecture, hands-on coding or scripting experience, strong AI/ML/NLP fluency, and the ability to manage multiple high-stakes accounts and articulate business value to C-level stakeholders. Preferred qualifications include extensive experience designing AWS-based integrations, certifications or strong experience with enterprise sales frameworks (e.g., MEDDPICC), and domain expertise in customer support or automation platforms; Zendesk emphasizes hybrid work, diversity and inclusion, offers accommodations for disabilities, and notes AI screening of applications as permitted.

Zendesk is seeking a Senior Product Sales Specialist for Employee Service to grow its B2B/B2C SaaS customer base and deepen partnerships across the enterprise. You’ll own deals and the technical depth, leading discovery with IT, HR, Facilities and others, mapping environments and delivering tailored demos and proofs-of-concept. The role involves strategizing from discovery to close, handling technical objections, educating the regional sales team on service management, and acting as a bridge between customers and product development. Must-haves include proven B2B SaaS sales experience, technical credibility, strategic communication, complex-deal navigation, collaboration, and travel readiness; nice-to-haves cover ITIL knowledge, platform experience (e.g., ServiceNow, Jira Service Management), AI/automation familiarity, cross-functional service knowledge, and a BA/BS degree. The position is hybrid with some in-office requirements, and Zendesk emphasizes diversity and inclusion while noting that AI may be used in screening, along with accommodations for applicants.

Zendesk is rapidly growing its AI product line into a $200m ARR business used by over 20,000 customers, automating up to 80% of service interactions. The role is a Business Development Representative in APAC (ANZ) focused on high-growth SMB, Commercial and Enterprise accounts, with the aim of uncovering pain and shaping multi-million-dollar AI-enabled CX deals. You’ll engage exec-level prospects, drive high-value pipeline through outbound outreach, partner with Account Executives, Product and Marketing, qualify opportunities, manage your pipeline, and join a Melbourne-based onsite team three days a week. Requirements include 2+ years in sales or BDR roles, a competitive and resilient mindset, curiosity about AI and SaaS, clear communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Zendesk offers a hyper-growth environment with a hybrid work model, a culture that rewards curiosity and impact, commitments to diversity and inclusion, and notes that AI may be used to screen applications, with accommodations available for applicants who need them.

Tempo serves over 30,000 customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, helping teams deliver from vision to value; it is the #1 time management add-on for Jira and a trusted Atlassian ecosystem player since 2007. The company is hiring a Senior Solutions Engineer in Sydney to champion Strategic Portfolio Management and enterprise agility solutions to mid-market and enterprise accounts across APAC, blending deep technical skill with business acumen and value-based selling to translate organizational challenges into SPM frameworks powered by AI. Responsibilities include strategic value selling with architecture demos and executive value assessments, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical leadership through discovery, architecture reviews, RFPs, and POCs, plus maintaining a feedback loop to product and co-hosting technical events. Ideal candidates have 5+ years in Solutions Engineering or enterprise consulting in large B2B environments, domain expertise in SPM/PPM/financial planning or SAFe, strong AI and data literacy, familiarity with enterprise tools and Atlassian Cloud, and a consultative mindset to unify disparate processes and data. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, professional growth, equal opportunity employment, and requires an English resume for applicants.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management and more, and is the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Solutions Engineer role, based in Sydney and serving the APAC region, combines deep technical mastery with business acumen to drive value-based enterprise SaaS sales for Tempo’s Strategic Portfolio Management and enterprise agility solutions. Responsibilities include strategic value selling to enterprise stakeholders, AI and SPM advocacy, partner enablement, technical pre-sales, discovery and architecture reviews, RFP/POC validation, and feeding enterprise insights back to product management. Candidates should have 5+ years of Solutions Engineering or enterprise consulting experience in enterprise B2B SaaS, domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, deep knowledge of the Atlassian Cloud ecosystem, and a consultative mindset. Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel reimbursements, opportunities for professional growth, and a commitment to equal opportunity and an inclusive culture; resumes should be in English.