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Senior Solution Consultant - Japan
Atlassian
Japan Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible, distributed work and hires globally where they have a legal entity, with interviews and onboarding conducted virtually; this role is fully remote but located in Japan. The Senior Solution Consultant on the Advisory Services Delivery team helps strategic and enterprise customers maximize Atlassian value by solving complex business challenges and providing strategic technical guidance. Key duties include collaborating across the advisory team, leading strategic customer conversations, identifying expansion opportunities, creating prescriptive guidance, mentoring peers, and traveling occasionally for meetings and events. Requirements include 8+ years in SaaS or enterprise software, 5+ years in customer-facing roles with large customers, hands-on technical experience, and the ability to translate technical capabilities into executive-level business outcomes, with native Japanese and business-level English. Nice-to-have skills include Atlassian Cloud and Data Center administration, cloud/hybrid architectures and migrations, cross-team collaboration, and strong consulting skills with executive presence.
Director, Regional Sales
GitLab
Japan Not specified Unknown JAPAN - Enterprise

Is remote?:

Yes
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million users and strong Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The role is Director of Regional Sales for Japan, responsible for strategy and execution to grow GitLab’s presence in Japan, building an Account Executive team, maintaining pipeline visibility, and collaborating with cross-functional partners to deliver a consistent, high-quality customer experience and drive expansion. Key responsibilities include growing the Japan business, overseeing regional plans and day-to-day execution, coaching AEs, supporting new logo acquisition and complex multi-stakeholder deals, shaping long-term account strategy, and establishing operating rhythms and methodologies such as MEDDPICC. The ideal candidate has regional or multi-country sales leadership experience, can design and execute a regional GTM plan, coach teams through a clear sales process, and is familiar with B2B software, AI-enabled workflows, and data-informed selling, with strong executive relationship-building skills and comfort working in a remote environment. GitLab also highlights benefits for full-time employees, remote-friendly hiring, an equal opportunity and anti-discrimination policy, and a welcoming stance toward applicants from diverse backgrounds, along with privacy and location notes for recruitment.
Senior Solutions Architect - Japan
GitLab
Japan Not specified Unknown SA

Is remote?:

Yes
GitLab is an intelligent DevSecOps orchestration platform that aims to increase developer productivity, improve security and compliance, and accelerate digital transformation, with over 50 million registered users and trust from more than half of the Fortune 100, while embedding AI as a core productivity multiplier in its culture. The role is Senior Solutions Architect for Japan, serving as a trusted advisor who explains how GitLab’s AI-powered DevSecOps platform meets customers’ business priorities and technical needs and helps executives evaluate its value. Responsibilities include leading structured discovery to map business priorities to solutions, partnering with Account Executives on strategy, delivering demos and proofs of concept, designing DevSecOps and AI roadmaps, planning migrations from Jenkins, addressing governance and developer experience, and driving post-sale adoption and expansion. Requirements include extensive experience in technical pre-sales or solutions architecture, strong understanding of the software development lifecycle, DevSecOps, and cloud, ability to discuss trade-offs and business value with developers and executives, fluency in Japanese with professional English, and familiarity with concepts like retrieval-augmented generation and Model Context Protocol; a software development or project management background is helpful but not required. The role sits within GitLab’s Sales organization and is remote worldwide with location-based eligibility; GitLab emphasizes equal opportunity and inclusive policies and offers benefits such as flexible PTO, equity, parental leave, and a commitment to privacy and accommodations.
Senior Professional Services Engineer, Japan
GitLab
Japan Not specified Unknown Consulting Delivery

Is remote?:

Yes
GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier. The company describes its culture as high-performance and values-driven, embracing AI across daily workflows and ensuring every voice is valued as innovation flourishes. As a Senior Professional Services Engineer, you will work with customers to install, migrate, train, and advise on adopting GitLab, leading engagements from single-node Omnibus installs to large reference architectures and migrations to GitLab SaaS or self-managed deployments. You will plan deployments using Infrastructure as Code and Configuration as Code (Terraform, Ansible, etc.), partner with Engagement and Project Managers, translate goals into practical plans, mentor junior engineers, and manage multiple engagements in a remote, asynchronous environment while being based in Japan with full working rights. GitLab supports its employees with flexible benefits, equity, growth opportunities, parental leave, and a strong commitment to equal opportunity and non-discrimination, while noting country-based eligibility and recruiting accommodations.
Senior Customer Success Engineer, Japan
GitLab
Japan Not specified Unknown Customer Success

Is remote?:

Yes
GitLab is an intelligent DevSecOps orchestration platform used by millions and trusted by many Fortune 100 companies, with AI included to boost productivity and innovation. The role is a Customer Success Engineer for APJ, based in Japan and remote, partnering with customers to drive measurable value through hands-on technical guidance and enablement. Responsibilities include on-demand consultancy via Zoom and written channels, driving product adoption, supporting renewals and expansion, delivering workshops and demos, and contributing to scalable enablement content. Requirements include a hands-on technical background, familiarity with DevSecOps workflows, strong communication skills, ability to lead workshops, and fluency in Japanese and English with full working rights in Japan. GitLab emphasizes a growth-oriented, inclusive culture with equal opportunity, remote global hiring, and a range of benefits, inviting candidates even if they don’t meet every qualification.
Customer Success Architect, Japan
GitLab
Japan Not specified Unknown Customer Success

Is remote?:

Yes
GitLab positions itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and security, trusted by over 50 million users and many Fortune 100 companies, with AI embedded in daily workflows. The role of Customer Success Architect in APJ/Japan is to be a trusted strategic and technical advisor for large Enterprise and Government customers, turning pre-sales plans into measurable success plans and driving adoption, utilization, and renewals. You will own a portfolio of flagship accounts, shape long-term platform and DevSecOps strategy with executives, lead cross-functional escalations, and design scalable technical enablement programs and enterprise-scale deployment guidance. Requirements include being a Japanese citizen in Japan with native or professional-level Japanese and English, hands-on end-to-end CI/CD and DevSecOps expertise, and a proven track record in complex enterprise/customer engagements across industries, with the ability to operate autonomously and influence budgets and platform strategy. The team sits within GitLab's Customer Experience organization, works remotely across time zones, and GitLab emphasizes equal opportunity hiring with comprehensive benefits and a supportive culture.
Sales Engineer
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

No
The role is a Tokyo-based Sales Engineer who operates at the intersection of enterprise software strategy, hands-on systems architecture, and AI automation, serving as the technical lead for strategic Japanese customer engagements and advising C-levels and engineering leadership. You will architect agentic AI and integration workflows using LLMs, conduct deep technical discovery and AI readiness assessments, build production-ready accelerators and API components, and own the technical sales lifecycle from qualification to deployment, delivering secure, scalable topologies on Zendesk APIs and major cloud platforms. You will bridge product and field strategy by providing real-world technical feedback, identifying gaps, and helping shape Zendesk's AI and platform roadmap. Basic qualifications include a bachelor’s in a quantitative field, 3+ years in technical presales/solution engineering or system architecture in enterprise SaaS, strong fluency with modern web and scripting tech, APIs, and AI technologies (LLMs, RAG), plus the ability to travel about 30% and proficiency in Japanese and English. The role follows a hybrid work model with required in-office days, and Zendesk emphasizes equal opportunity and inclusion, with accommodations available for applicants and a possibility of AI screening in the hiring process.
Strategic Account Executive
Miro
Tokyo
Japan
Not specified Unknown Sales

Is remote?:

No
The Strategic Accounts team at Miro aims to make the platform the nerve center for innovation in Fortune 500 and Global 2000 enterprises, evolving from a collaboration tool to an AI-powered innovation workspace, with Strategic AEs acting as account CEOs who lead cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, develop and execute 3–10 account strategies, and map each account’s industry context, executive priorities, renewal dynamics, and expansion potential. You will drive workflow-led expansion into high-value enterprise workflows, connect Miro to measurable outcomes, build executive alignment, orchestrate cross-functional account teams, and maintain a disciplined pipeline using MEDDPICC and mutual plans. Requirements include 10+ years of SaaS sales targeting Fortune 500/Global 2000 firms, a track record of closing $250K–$1M+ enterprise opportunities (often multi-product or multi-year), self-sourced pipeline, cross-functional deal team leadership, and strong AI fluency with the ability to navigate complex environments. The role offers benefits such as equity, wellbeing support, a learning stipend, and a culture focused on belonging, collaboration, and empowering teams to create the next big thing, with location-specific benefits available.
Country Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Sales

Is remote?:

No
Miro is hiring a General Manager for Japan to lead its fast-growing Japan business, following a recent investment in a Japan Data Center to unlock enterprise opportunities, in a role focused on driving commercial growth while building a strong team and culture. You will set and execute the strategy for Japan's High Touch Sales, own a growth target, win new logos and expand within existing customers, build co-sell motions with partners, and serve as the trusted Miro expert for enterprise customers. You will also lead People & Culture, creating a transparent, accountable Tokyo hub, developing a multi-layered team, and bridging strategy between Japan and JAPAC/global leadership while participating in regional and global leadership bodies. Requirements include 15+ years in direct and partner-led sales, a proven track record in enterprise SaaS sales and partner co-sell, experience leading managers and teams of 20+, and GM or country leadership experience in a global company; background in SaaS/PLG is a plus, with a focus on trust, culture, ambiguity, and talent development. The role offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend) and the chance to join a diverse, inclusive culture at Miro, a mission-driven company empowering teams to create the next big thing, with a recruitment privacy policy noted.
Strategic Account Executive
Miro
Tokyo
Japan
Not specified Unknown Sales

Is remote?:

No
The Strategic Accounts team at Miro aims to make it the nerve center for innovation inside Fortune 500 and Global 2000 companies, with Strategic AEs acting as account CEOs who lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, and executive leadership. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing 3–10 account strategies and identifying priority initiatives, stakeholders, renewal dynamics, and multi-product expansion opportunities. You will drive workflow-led expansion by positioning Miro around high-value enterprise workflows and tying outcomes to measurable results such as faster product cycles, improved alignment, and better execution across distributed teams. You will build executive alignment and business cases, orchestrate cross-functional deal teams, maintain a disciplined pipeline, and apply MEDDPICC and Command of the Message to move complex opportunities forward. Requirements include 10+ years of SaaS sales experience selling to Fortune 500/Global 2000 with a track record of $250K–$1M+ enterprise deals and cross-functional expansion, plus AI fluency; the role offers benefits such as equity, a wellbeing stipend, WFH allowance, and a diverse, inclusive culture with location-specific details on the benefits board.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, alignment, and prioritization, turning findings into a structured MOST plan aligned to the 240-hour allocation and an outcomes-driven roadmap. They design governance, facilitate change management, coach on best practices, build lightweight prototypes and templates, and collaborate with IT/Admin to standardize workspace setup and reduce tool sprawl while tracking progress and flagging risks. They ensure delivery through cross-functional collaboration with CSMs, Architects, and Engagement Managers, stay current on Miro innovations and AI features, and continuously improve guidance and assets. Requirements include 6+ years in consulting or related fields, experience enabling enterprise adoption across IT/Design/Strategy teams, strong communication and stakeholder-management skills, familiarity with collaboration governance and workspace architecture, fluency in Japanese and business English, and a willingness to contribute to internal playbooks and share knowledge.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps enterprise customers realize exceptional outcomes through the Innovation Workspace, partnering with Customer Success, Product, and Engineering and leveraging agentic AI on the Miro platform. The Technical Account Manager (TAM) is a highly strategic, autonomous, customer-facing role that serves as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration—from discovery to delivery. You’ll redesign and optimize Discover–Define–Deliver workflows, enable AI-enabled ways of working (prompt engineering and automation), define integration strategies with APIs, monitor platform health, reduce tool fragmentation, scale adoption via Change Management and Centers of Excellence, and deliver data-driven QBRs to show ROI and continuous improvement. Requirements include 5+ years in enterprise SaaS or similar roles, experience with AI tools and automation, strong fluency with APIs and enterprise IT ecosystems, the ability to lead change management at scale, data-driven decision making, executive-level facilitation, independence, native-level Japanese and business English (Japanese market experience is advantageous). Perks include global benefits (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse and collaborative culture, and the mission to empower teams to create the next big thing, with a recruitment privacy policy.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect sits in Miro’s Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes while owning AI workflow advisory. Responsibilities include owning the solution roadmap across a portfolio of MOST accounts, leading structured discovery with executive stakeholders, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress, surfacing risks, and contributing reusable assets. Requirements: 6+ years in consulting/change management/agile transformation or enterprise professional services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization, ability to simplify complex governance for non-technical audiences, comfort working across IT, Product, Design, Strategy, and PMO, and strong technical fluency with APIs and integrations. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; you’ll join a diverse team with a culture focused on belonging and collaboration, with location-specific benefits outlined in the Global Miro benefits board.
AI Success Strategist
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

No
Zendesk’s AI Success Strategist owns end-to-end delivery of customers’ AI roadmaps—translating product capabilities into clear business strategies, defining a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them predictably. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, managing multi-year roadmaps that align Product, Services, Sales, and Partners to deliver measurable business impact, renewals, and expansion. Key responsibilities include serving as the design authority for AI deployments, coordinating with Professional Services, Product, and Engineering to resolve blockers; partnering with executives on strategy; aligning internal and external stakeholders; leading engagements; sustaining a mutual AI roadmap; and owning the channel and adoption strategy with data-driven measurement of impact. Qualifications include a minimum of 5+ years in Customer Success/Experience, at least 1 year of AI experience, experience in enterprise SaaS go-to-market roles, proven use of adoption and health analytics to forecast churn and expansion, a bachelor's degree (advanced degrees or AI strategy/project-management certifications preferred), and strong program management and cross-functional influence. The role is hybrid, requiring in-office attendance part of the week; Zendesk notes its commitment to fairness and inclusion, may use AI screening in recruitment, and provides accommodations for applicants with disabilities.
Senior Commercial Account Executive
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a high-performing Senior Commercial Account Executive for its Japanese team to provide sales leadership and creative direction to top customers and help build the Platform experience. Responsibilities include leading and developing a subset of Commercial accounts, creating new business and expansion opportunities, collaborating on GTM strategy with the broader Zendesk team, developing multi-year account plans, nurturing CXO relationships, building a partner ecosystem with Channels and Alliances, tracking all sales activities, and working with Solution Architecture to influence product direction through customer feedback forums. Required qualifications include 5+ years of Enterprise SaaS selling with CX experience preferred, proven success in acquiring new business in Japan, experience selling to VP/C-level executives in Mid Market/Commercial, managing complex solution-selling sales cycles, consistently beating targets, and strong interpersonal, presentation, and written communications skills, plus willingness to travel. The role features a Hybrid work model with part-time in-office attendance at a local office, with the specific schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, offers equal opportunity employment, notes AI-based screening may be used, and provides accommodations for applicants with disabilities in accordance with applicable laws.
Senior Solutions Consultant
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

Yes
The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle and must be both sales-focused and technically savvy to convincingly present the software’s merits to Enterprise and Mid-Market executives. They will work with Sales, Marketing, and Product Managers as the technical bridge, owning the prime technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFI/RFP requirements to software, excellent communication and presentation skills, desired call center experience, experience scoping pilots/POCs, knowledge of web/scripting technologies and SaaS, strong problem-solving and solution-scoping abilities, willingness to work in a fast-paced startup, a bachelor’s degree (graduate degree a plus), and willingness to travel. Desired skills include prior consulting experience implementing enterprise software and in-depth knowledge of customer service software, ITSM, CCaaS, data warehousing, and business intelligence. The role is hybrid with in-office time and remote work, Zendesk emphasizes diversity and inclusion, AI may be used to screen applications, and accommodations are available for applicants with disabilities.