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GitLab is an open-core, AI-powered DevSecOps platform (including Duo Enterprise and Duo Agent Platform) used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Senior Commercial Account Executive will drive GitLab’s growth in commercial and mid-market accounts by owning a defined book, guiding customers through DevSecOps and AI adoption, and building executive-level relationships to generate ARR and long-term expansions. Responsibilities include managing the full sales cycle from outbound prospecting to closing, presenting value-based demonstrations, maintaining accurate pipeline and forecasts, and collaborating with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to minimize churn. Required skills include a track record of complex B2B software sales, ability to sell AI-powered SaaS/DevSecOps platforms, proficiency with Salesforce/Clari, experience with MEDPICC and Command of the Message, and a demonstrated ability to mentor peers. GitLab emphasizes a remote, inclusive culture with growth opportunities, offers benefits including equity and parental leave, and welcomes applicants from diverse backgrounds while adhering to location guidelines and equal opportunity policies.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration. The Customer Success Architect role sits at the intersection of business outcomes and technical excellence, acting as a trusted advisor to key accounts to align GitLab’s platform with strategic goals and drive adoption across the SDLC. Key responsibilities include translating pre-sales plans into actionable success plans, guiding customers on DevSecOps, CI/CD, and Git best practices, owning a portfolio, coordinating with cross-functional teams, building Customer Success Plans with KPIs, and managing escalations. Required qualifications include proven post-sales or customer success experience, deep knowledge of Git and branching strategies, SDLC/CI/CD/DevSecOps, strong advisory and communication skills, project management, and analytical problem-solving, plus willingness to travel. GitLab offers a fully remote, worldwide workforce with flexible benefits (PTO, equity, parental leave, etc.), a commitment to diversity and inclusion, and a multi-stage interview process, with location-based eligibility and merit-based hiring.

- Atlassians can choose where they work—office, home, or a hybrid setup—to better support family, personal goals, and other priorities. - Atlassian hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. - They are looking for a Technical Support Engineer to join a growing team focused on improving support capabilities for customers in Japan. - The role involves delivering consistent quality experiences, introducing new support methodologies, and building a wide and loyal Atlassian customer base. - Onboarding training will help you become a specialist in one or more products, system technologies, and network technologies, while performing triage, root-cause analysis, debugging, and problem solving across Atlassian products.

Atlassian offers flexible work options, allowing employees to choose between working in the office, from home, or a combination of both, enhancing their ability to balance personal and professional priorities. The company is currently seeking a Senior Solutions Engineer to address complex customer needs and drive enterprise sales in Japan, specifically targeting strategic accounts. This role emphasizes a discovery-driven consultative approach to understand customer challenges and advocate for improved business practices using Atlassian's suite of products. Key responsibilities include leading technical sales engagements, creating compelling demos, and contributing to thought leadership through various channels. Successful candidates will possess strong pre-sales consulting experience and a commitment to providing customer-focused solutions that unlock business value.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid model, enabling them to better balance personal and family commitments. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. The Senior Solutions Engineer position focuses on assisting strategic accounts in Japan, using a consultative approach to identify customer needs and promote the adoption of Atlassian's suite of products. This role involves leading technical sales engagements, delivering compelling demos, and contributing to thought leadership through various channels, such as conferences and blogs. Candidates should be customer-focused, understand the importance of Atlassian solutions in business success, and be ready to help grow the company’s reach in new markets.

The AI Specialist, Customer Success role at Zendesk is focused on helping customers quickly achieve business outcomes using Zendesk's Advanced AI solutions. This position aims to drive AI adoption by engaging with customers throughout their journey and collaborating with various internal teams to ensure customers realize value from their service. Responsibilities include proactive customer health management, delivering a high-quality customer experience during onboarding, and advocating for customer needs within the Zendesk team. Candidates should have a background in customer success, particularly in enterprise technology/SaaS, with strong communication skills and the ability to influence at multiple organizational levels. The role requires proficiency in Japanese and English, and it promotes a hybrid work model that combines in-office collaboration with remote flexibility.

The Platform Architect (Zendesk AI) is tasked with overseeing all technical and competitive aspects of the Zendesk AI customer engagement strategy. This role requires candidates to be both sales-oriented and technically skilled, demonstrating successful experience in engaging Enterprise and Mid Market executives about software solutions. Responsibilities include collaborating with Sales, Marketing, and Product Managers while delivering technical product demonstrations and supporting customer trials. Required qualifications include experience with Customer Service Software, strong communication skills, and proficiency in Japanese and English, while preferred qualifications involve industry-specific expertise and previous consulting experience. Zendesk promotes a hybrid work environment and emphasizes diversity and inclusion in its hiring practices.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission to enable collective software development. The company emphasizes the importance of AI in its products and work culture, aiming to enhance efficiency and innovation. GitLab is currently seeking a New Business Account Executive to drive growth by acquiring new customers and entering untapped markets, through complex sales cycles and strategic outreach. The role requires a blend of enterprise-level sophistication and startup energy, focusing on building relationships from scratch and handling multiple deals simultaneously. Successful candidates will thrive in a collaborative, high-performance environment, and GitLab supports professional development and diversity in its hiring practices.

At Atlassian, employees have the flexibility to choose their work environment, either in the office, from home, or a hybrid of both, which helps them balance personal and professional commitments. The role of Senior Support Engineer is vital for offering advanced support and expertise, particularly for enterprise customers transitioning to Atlassian Cloud or needing assistance with cloud products. These engineers enhance the customer experience by diagnosing and resolving technical issues efficiently, including providing support in Japanese for customers in Japan. They are responsible for collaborating with various teams, handling escalations, and continuously improving support services through operational insights and case reviews. The position requires strong verbal and written communication skills in both Japanese and English to effectively assist customers and engage with global teams.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a mix of both, which allows them to better balance personal and professional commitments. The company hires globally wherever it has a legal presence, emphasizing a diverse workforce. Senior Support Engineers are vital in offering advanced technical support to enterprise customers, particularly in transitioning from On-premise/Data Center products to Atlassian Cloud. These engineers enhance customer satisfaction by diagnosing and resolving issues promptly, while also advocating for customer needs and influencing product developments. The role requires proficiency in both Japanese and English, strong communication skills, and the ability to collaborate with various teams to ensure a seamless customer experience.

The Principal Solutions Consultant at Zendesk is tasked with managing the technical and competitive aspects of the sales cycle, requiring both sales acumen and technical expertise to engage Enterprise and Mid Market executives effectively. This role entails collaboration with Sales, Marketing, and Product Managers to serve as a technical liaison, ensuring customer satisfaction through proactive communication and support. Candidates are expected to have over seven years of presales experience, proficiency in web technologies, and the ability to lead complex deals. Additionally, strong interpersonal, communication, and problem-solving skills are essential, along with the capability to understand customer needs and develop tailored solutions. Zendesk promotes a diverse and inclusive work environment, offering hybrid work options and making accommodations for applicants with disabilities.

Atlassian offers flexible work options for its employees, allowing them to choose between office, home, or a hybrid arrangement to better support their personal and family goals. The company is hiring a Senior Technical Support Engineer for its Cloud products support team, particularly to enhance customer support capabilities in Japan. The role involves providing high-quality support, implementing improved methodologies, and building a loyal customer base for Atlassian products. Responsibilities include triaging, root cause analysis, debugging, and collaborating with engineering teams to address complex technical issues. New hires will undergo onboarding training to become specialists in various products and technologies within the company.

Atlassian is transforming the software development landscape by partnering with notable organizations like NASA and Tesla to enhance collaboration through software. The company has over 236,000 customers globally, and the Account Executive role focuses on managing large accounts to maximize their investment in Atlassian products. This position is part of the Japan team and requires developing strategic sales initiatives aimed at boosting product adoption among Enterprise customers. Account Executives are expected to act as advocates for their clients, sharing insights with product and engineering teams to improve the customer experience while collaborating with Channel Partners and other internal teams. Successful candidates must possess a strong understanding of the Enterprise Sales process, prioritize effectively, and build relationships with various stakeholders to ensure customer success and retention.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing them to better manage personal and family commitments. The company, known for its distributed-first approach, conducts virtual interviews and onboarding to recruit talent globally. They are seeking an experienced Solutions Sales Executive for Jira Service Management to lead sales efforts in Japan, working under the Enterprise Sales Manager. This role involves developing a sales strategy, collaborating with cross-functional teams, and representing the product at industry events to drive revenue growth. Ideal candidates should possess at least seven years of sales experience, preferably in the IT industry, and must be fluent in Japanese, with business-level English as a plus.

Atlassian offers employees flexibility in their work environment, allowing them to work from home, the office, or a hybrid of both. The company aims to support employees in managing their personal and family needs while hiring talent globally where they have legal entities. They are currently seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on clients in Japan. The role involves providing high-quality support, conducting root cause analysis, and addressing complex technical issues, while collaborating closely with engineering teams. New hires will receive specialized training to become experts in certain products and technologies within Atlassian's offerings.

Zendesk, a leading customer experience solutions provider, is looking for a Senior Platform Architect with extensive knowledge of contact center technologies, particularly Zendesk, Amazon Connect, and AWS. The role involves designing and implementing scalable customer service solutions, and providing strategic direction and technical leadership while ensuring seamless integration of various platforms. Daily responsibilities include optimizing contact center architectures, guiding pre-sales specialists, and driving innovation through AI and automation trends. Key qualifications include a Bachelor’s or Master’s degree in a relevant field, at least 10 years of experience in solution architecture, and proficiency in AWS and contact center technologies. Preferred candidates will have relevant certifications, experience in omnichannel solutions, and familiarity with Agile methodologies.

Zendesk is looking for a Commercial Account Executive to join their Japanese sales team, focusing on providing sales leadership and building relationships with key customers. The role involves hunting for new business opportunities, closing accounts, and collaborating with a larger team to develop strategies for growth. Candidates should have over three years of experience in enterprise software sales, particularly in SaaS and customer experience, with a proven track record in the Japanese market. Strong interpersonal and communication skills are essential, along with experience selling to high-level executives and managing complex sales cycles. The position offers a hybrid work arrangement, blending in-office collaboration with remote work flexibility.

Atlassian is transforming the software development industry by empowering teams, including notable clients like NASA and Nike, through enhanced collaboration. The company is seeking an Account Executive for its Japan team to help large accounts scale their investments in Atlassian products. This role involves developing sales strategies to boost product adoption among Enterprise customers while promoting customer experiences to internal teams for optimization. Successful candidates should possess a strong understanding of the Enterprise Sales process and work collaboratively across various teams, including Solution Engineering and Renewals, to ensure a seamless customer experience. The Account Executive will also focus on maximizing expansion opportunities and maintaining customer health and retention through effective relationship-building with both internal stakeholders and key clients.

Atlassian is transforming the software development industry by enabling collaboration among teams globally, including prominent organizations like NASA and Tesla. The company is seeking an Account Executive for its Japan team to enhance the adoption of its products within enterprise customers. This role involves building sales strategies and promoting customer experiences while working closely with various teams, including Channel Partners and Product Specialists. Account Executives are expected to be consultative and strategic, understanding enterprise sales processes to optimize outcomes. Their responsibilities also include maintaining account ownership, fostering relationships with internal stakeholders, and collaborating with other teams to ensure customer success and retention.