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Zendesk is seeking a Software Engineer for Mobile Services to help shape backend services supporting mobile products and ensure the mobile SDKs and Web Widget remain top-tier assets used by leading apps. Zendesk values its people, offers a competitive benefits package, opportunities for growth, and a diverse, inclusive environment with a healthy work-life balance, flexible work arrangements, and full parental leave. Your responsibilities include building reliable, secure, and scalable backend systems; owning complex projects and aligning technical strategy with business goals; staying current with trends and leading innovation; participating in code reviews and pair programming; troubleshooting defects; contributing to documentation and specs; steering feature lifecycles from conception to deployment and maintenance; proactively addressing technical debt; and fostering a collaborative, testing-focused engineering culture across teams. Required experience includes backend technologies, Ruby on Rails, React and microservices, Rails ecosystem familiarity, relational databases and SQL, and strong communication skills; Nice-to-have items include TypeScript, Scala interest, Datadog, knowledge of SLIs/SLOs and error budgets, Kubernetes/PODs, and distributed monoliths or microservices patterns. The tech stack centers on Ruby/Rails, Scala, and React, with additional use of TypeScript and clients on iOS/Android; data stores such as MySQL, Memcached, Redis, Kafka, and DynamoDB; the role is hybrid with some in-office time; and Zendesk commits to equal opportunity, diversity, inclusion, AI screening disclosure, and accommodations for applicants with disabilities.

SmartBear delivers complete visibility for developers with award-winning tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million professionals across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewal Advisor role is focused on owning and executing renewal strategies for mid-to-large accounts to drive high renewal rates, minimize churn, and strengthen long-term customer relationships through value-driven conversations and cross-functional collaboration. Key duties include end-to-end renewal management, driving renewals through pricing negotiations and contract management, proactively identifying renewal risks, leading renewal calls and executive reviews, and maintaining accurate renewal forecasting and pipeline visibility. Requirements include 5+ years in customer-facing roles (at least 3 in quota-carrying renewals or account management), proven success in renewing and expanding recurring revenue, experience managing complex renewal cycles and pricing/contract negotiations, strong communication and analytical skills, a bachelor's degree or equivalent, and familiarity with SaaS licensing and forecasting. SmartBear promotes career growth, a people-centric culture, inclusivity, global offices, and recognition through awards, with a commitment to equal opportunity employment and a diverse, respectful workplace aligned with its values of being smart, open, driven, accountable, and curious.

SmartBear helps teams deliver high-quality software through visibility and automation, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager for Atlassian Partnerships will lead SmartBear’s regional (EMEA) partner activity to accelerate revenue growth, scale the solution partner community, and drive co-selling, enablement, and marketplace initiatives. Responsibilities include driving partner readiness, certifications, partner marketing initiatives, improving adoption, and advising on partner program needs such as tiering, incentives, and operational frameworks, while aligning with product, marketing, and revenue leadership. Required qualifications include 5+ years in strategic partnerships, channel sales, or marketplace growth; deep Atlassian ecosystem knowledge; proven ability to build scalable partner relationships; strong communication and data-driven decision-making; and experience designing enablement content; nice-to-haves include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales background, familiarity with SmartBear products, and PRM platforms. SmartBear offers opportunities for career growth, a People & Culture focus, inclusivity, ethical practices, and social responsibility, with offices worldwide and equal opportunity employment.

Zendesk is seeking a Corporate Account Executive to grow its B2B SaaS customer base, drive revenue, and deepen relationships by acquiring new clients and expanding current accounts. Responsibilities include prospecting, cross-selling, managing a robust sales pipeline in Salesforce, delivering forecasts, and collaborating with internal teams to optimize sales strategies. Qualifications combine a BA/BS or equivalent with at least 2 years in B2B SaaS sales or solution engineering, a proven track record of meeting targets, and strong negotiation, prospecting, and relationship-building skills, plus familiarity with Salesforce, Outreach, and Clari. The role is hybrid, requiring some in-office presence with flexible remote work, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes diversity and inclusion, may use AI or automated screening in hiring, and provides accommodations for applicants with disabilities.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira within the Atlassian ecosystem. Tempo aims to help teams work better and is hiring an experienced QA engineer for Structure for Jira in an agile environment that prioritizes working software over comprehensive documentation. Key challenges include extensive compatibility testing across browsers, Jira, Confluence, and other plugins, shipping quality at speed, and continual prioritization and exploration, with developers writing unit and integration tests and performing code reviews. Responsibilities include planning testing activities, conducting requirements, performance, compatibility, and system-level integration testing, performing exploratory and scripted testing, triaging issues, and coordinating with product managers, designers, software developers, other QA engineers, and technical writers. Requirements include at least 2 years of testing experience, manual functional/regression/exploratory testing, web app testing, understanding of SDLC and software development methodologies, and familiarity with Jira/Confluence, with bonuses for ISTQB, Jira administration, agile, mind maps, performance testing, and security testing; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional growth opportunities, and an inclusive equal-opportunity culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value from vision to execution. Founded in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, continuing to innovate and expand its products. The SRE role in Tempo involves joining the European SRE team to design, implement, and maintain infrastructure, build CI/CD pipelines, deploy on AWS with Kubernetes, automate build/release/monitoring, participate in on-call, and ensure security and compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, cloud proficiency (AWS), software design understanding, and programming ability in at least one language, with desirable experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem. Tempo offers a remote-first environment with extensive benefits, training and travel opportunities, an inclusive culture, and opportunities for professional growth, underpinned by a focus on impact, collaboration, and continuous learning.

Tempo serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the leading time management add-on for Jira in the Atlassian ecosystem. Founded in 2007 to build a time-tracking tool, Tempo has grown through products and acquisitions to become a trusted name across the Atlassian ecosystem and aims to help the world work smarter. The SRE role is within Tempo’s European team (part of Global SRE), focusing on designing, implementing, and maintaining infrastructure, CI/CD pipelines, deploying on AWS, using Kubernetes, automating build, release, and monitoring, and ensuring security, reliability, and on-call support. Qualifications include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, strong cloud/WaaS experience (AWS or others), Prometheus monitoring, software design patterns, and proficiency in at least one programming language, with desirable extras such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem familiarity. Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first environment with benefits, training reimbursement, travel opportunities, an inclusive culture, and equal opportunity hiring.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a culture of innovation and heart. The role is Senior Backend Developer for Structure for Jira Cloud, requiring collaboration with product managers, designers, developers, QA, and writers to build one of Tempo’s flagship products with a focus on solving customer problems, security, and performance. Applicants should have 4+ years of server-side Java/Kotlin experience (at least 1 year Kotlin), a CS or related degree, API design skills, experience with scalable distributed systems, and technologies like Kubernetes, Cassandra, Kafka, Akka, and strong Java concurrency knowledge, plus excellent communication and the ability to work autonomously. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, opportunities for professional growth, diverse teams, and an inclusive equal-opportunity workplace, with a request to apply in English.

Zendesk is seeking an SMB Account Executive to grow its SMB footprint in the SaaS market by acquiring new customers and expanding existing accounts, aligning solutions to customers' goals. The role requires building broad relationships, cross-functional collaboration, and leading sales cycles to close deals of varying sizes while maintaining a robust Salesforce-based pipeline and accurate forecasts. Responsibilities include driving top-line revenue, nurturing customer relationships for retention, cross-selling, leveraging data insights and adoption history, and articulating Zendesk’s product benefits to support business objectives. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven quota track record, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. Zendesk emphasizes a hybrid, inclusive culture with commitments to diversity and equal opportunity, offers accommodations upon request, and may use AI in screening applicants.

Zendesk is hiring an Account Executive to grow its Commercial SaaS business, focusing on new customer acquisition and expanding existing partnerships, with an emphasis on Generative AI-driven solutions. The role owns the full sales lifecycle—from prospecting and negotiation to closing—driving top-line revenue, building a robust pipeline, and ensuring customer satisfaction and long-term strategic partnerships. Requirements include a BA/BS or equivalent, 4+ years in B2B SaaS or solution engineering, experience selling in the UK/Ireland market, ability to navigate complex multi-month deals and engage C-level executives, and familiarity with AI/ML concepts plus Salesforce, Clari, and Gong. The candidate will act as a strategic advisor to executives, pursue cross-sell opportunities, use data insights to optimize prospecting and retention, and collaborate across teams to exceed quarterly and annual revenue goals. Zendesk champions a hybrid, inclusive workplace, notes AI may screen applications, and remains an AA/EEO/Veterans/Disabled employer committed to diversity, with accommodations available for applicants who need them.

Tempo is dedicated to enhancing team collaboration through its popular Atlassian Marketplace apps, serving over 30,000 customers, including numerous Fortune 500 companies. The company seeks an Account Director for its Enterprise segment, focusing on sales growth in the EMEA region and fostering relationships with large corporate clients. Responsibilities include managing the sales process, educating decision-makers on Tempo's products, and working closely with solutions partners to secure large deals. Ideal candidates should have at least 6 years of experience in B2B SaaS sales, a data-driven approach, and strong relationship-building skills with senior management. Tempo offers a remote-first work environment with unlimited vacation, excellent benefits, opportunities for professional growth, and a commitment to fostering an inclusive workplace culture.

Tempo, a leading provider in the Atlassian ecosystem, serves over 30,000 customers, including a significant number of Fortune 500 companies, offering comprehensive solutions for time and resource management. Founded in 2007, Tempo has grown into the top time management add-on for Jira, focusing on enhancing workflows and team productivity. The company is currently seeking an experienced Team Lead with a strong background in Java and React to guide a diverse team of developers while fostering a collaborative environment. This leadership role involves overseeing software development from design to deployment, ensuring adherence to best practices, and contributing to the product's technical strategy. Tempo offers a remote-first work culture, flexible vacation, health benefits, and opportunities for professional growth, promoting a diverse and inclusive workplace.

Zendesk is seeking a Manager for its Internal Audit team, reporting to the VP of Internal Audit, to enhance the audit function within the company. This role involves overseeing financial compliance, particularly with Sarbanes-Oxley (SOX) and GAAP, while collaborating with various stakeholders to address compliance risks. Key responsibilities include developing and implementing the annual internal audit plan, managing the SOX compliance program, and leading financial and operational audits. Ideal candidates should have a bachelor’s degree, significant experience in auditing, and expertise in the SaaS industry. Zendesk values diversity and offers a hybrid work model, enhancing both collaboration and flexibility for its employees.

Zendesk is seeking an Account Executive to drive growth in their SaaS landscape, focusing on building relationships and utilizing cutting-edge AI solutions. The role involves managing the entire sales lifecycle, from prospecting to closing deals, while nurturing existing customer relationships and developing innovative strategies for account expansion. Candidates should possess at least four years of B2B sales experience, ideally in the SaaS industry, along with the ability to engage C-level executives and a strong understanding of AI and ML principles. The position requires exceptional presentation and negotiation skills, as well as familiarity with sales tools such as Salesforce and Gong. Zendesk promotes a hybrid work environment, combining onsite collaboration with remote flexibility, and emphasizes commitment to diversity and inclusion in hiring practices.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical guidance via various communication channels such as messaging, email, and video conferencing. Candidates should possess at least four years of technical support experience, be fluent in English and German, and demonstrate strong customer service skills, empathy, and excellent communication abilities. The role emphasizes owning customer issues from start to resolution, prioritizing tasks efficiently, and empowering users through self-service resources. Zendesk offers a hybrid working model that combines remote work with in-office collaboration in Lisbon, fostering a dynamic work environment. The company is committed to diversity, equity, and inclusion and encourages applications from individuals of varied backgrounds.