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The AI Success Strategist, Customer Success at Zendesk, leads the strategic design and execution of customers’ AI roadmaps and builds executive partnerships to ensure AI initiatives start strong and scale, focusing on business impact beyond technical deployment. The mission is to own end-to-end AI roadmap delivery, translating product capabilities into clear business strategies, aligning internal and external teams, and driving adoption from initial deployment through sustained expansion, with success measured by customer satisfaction, increased automated resolution usage, and retention. Overarching objectives include accelerating time-to-value by driving adoption and operational excellence, owning multi-year AI roadmaps with cross-functional delivery, and delivering quantifiable commercial outcomes like renewals, account expansion, and predictable revenue. Responsibilities include full ownership of AI roadmap delivery, serving as design authority for deployments, shaping long-term AI vision with executive stakeholders, aligning internal teams, leading engagements, sustaining mutual roadmaps, managing channel and adoption strategy, and driving data-informed impact; the role also operates in a hybrid environment requiring partial in-office presence. Qualifications include 5+ years in customer success/experience with 1+ year AI experience, prior enterprise SaaS GTM or CS roles, experience using adoption analytics to forecast churn and expansion, a bachelor’s degree in a related field (advanced degrees or AI/PM certifications preferred), strong cross-functional influence and executive communication, familiarity with emerging AI trends, and a commitment to diversity, inclusion, and accommodations.

Zendesk is revolutionizing customer experience and employee services with a unified Resolution Platform powered by AI and cloud technologies, helping top brands replace outdated contact center solutions. As a Solutions Consultant, you’ll partner with customers and internal teams to design and showcase AI-enabled CX/ES solutions that address real-world challenges and deliver measurable value. Your responsibilities include leading technical and business discovery and solution design, architecting AI-powered CX solutions, building integrations via Zendesk APIs and cloud platforms, collaborating with Sales, Product, Engineering, and Customer Success, driving ROI, championing AI adoption, and staying ahead with industry playbooks. The role requires 3+ years in presales or solutions consulting (or related AI/SaaS/CX roles), a strong grasp of web and scripting technologies and SaaS architectures, hands-on experience designing pilots and POCs and AI-driven demos, knowledge of AI tech such as LLMs and NLP and automation frameworks, familiarity with CX software or middleware, and excellent communication with willingness to travel. The ideal candidate is curious, outcome-oriented, customer-centric, collaborative, and an innovative problem-solver, and Zendesk supports a hybrid, inclusive workplace with equal opportunity and accommodations, including AI screening of applications as permitted by law.

GitLab is an intelligent orchestration platform for DevSecOps trusted by over 50 million registered users and more than 50% of the Fortune 100, with AI embedded as a core productivity multiplier across its workforce. The Senior People Compliance Specialist (EMEA) role partners with GitLab to manage compliant works council engagements across Germany, the Netherlands, and France, leading end-to-end processes from preparing agendas and information packages to coordinating translations and stakeholder inputs. You will build trusted relationships with works council members, advise managers on timelines and procedural best practices, manage multiple concurrent requests across time zones, and develop standardized processes, templates, training materials, and guidance to improve efficiency and consistency. Required experience includes coordinating works council processes in Europe (at least one of Germany, the Netherlands, or France), fluency in English and French, knowledge of European labor law and information/consultation rights, plus strong project management and cross-functional collaboration with Legal and People teams. The role is part of GitLab's People team, operates remotely with asynchronous collaboration, and GitLab commits to equal opportunity and an inclusive culture, offering benefits such as flexible PTO, equity plans, parental leave, and a Recruitment Privacy Policy.

GitLab is an AI-enabled DevSecOps platform that helps organizations boost productivity, security, and digital transformation, trusted by more than 50 million users and more than 50% of the Fortune 100. The company emphasizes a high-performance, inclusive culture and welcomes candidates with varying levels of experience, with AI embedded in daily workflows and every voice valued. The Account Executive role covers Ukraine and Cyprus, involves selling to organizations up to 4,000 employees, and owns the full sales cycle to help customers adopt GitLab’s AI-powered platform. You’ll build and maintain an evidence-based pipeline, articulate GitLab’s value, conduct win/loss analyses, contribute to product and process improvements, and coordinate with technical teams and customer success. Candidates should have software sales success (mid-market/enterprise), strong communication and negotiation skills, fluency in Russian or Ukrainian and English, willingness to travel, and alignment with GitLab’s values, with remote, location-based eligibility and a strong commitment to equal opportunity and accommodations.

The AI Sales Specialist at Zendesk will drive growth and adoption of the AI product suite in a quota-carrying overlay role, partnering with the Core Account Executive team to prospect, demo, and close deals with value-driven solutions. You will own sales quotas within a defined Zendesk territory and collaborate with the core sales team to develop and execute plans that grow revenue from both existing accounts and new pursuits. In customer engagement, you’ll build strong relationships, apply value-based selling to map the AI portfolio to client goals, lead approved AI proofs of concept, and work with AI and Success teams to identify expansion and cross-sell opportunities while forecasting automation usage. The role also includes AI sales enablement responsibilities, acting as a subject matter expert and owner of enablement initiatives for the assigned territory, ensuring AEs receive product updates, plays, and market insights, and enabling effective deal pursuit. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a track record of meeting targets, excellent communication, willingness to travel, and preferable overlay AE/co-sell experience, with Zendesk emphasizing hybrid work, diversity and inclusion, and fair AI-based screening and accommodations for applicants.

Zendesk is hiring a Software Engineer II for the Sunshine Conversations team to build integrations and connectors to the ES platform that powers an omnichannel messaging experience across Slack, WhatsApp, Instagram, Messenger, Telegram, and more. You’ll own features end-to-end—from design through rollout and monitoring—prepare short design docs for medium-scale changes, and work with Engineering, Product and Design on platform decisions, architecture, and data models while focusing on reliability and scalability and maintaining docs and runbooks. You’ll present technical proposals to cross-functional stakeholders, lead occasional tech talks to improve engineering practices, and drive improvements to CI/CD, monitoring dashboards, and deployment processes. Basic qualifications include 2+ years building backend services with Node.js, Express and TypeScript, autonomy and leadership, collaborative attitude, and agile teamwork; preferred qualifications include distributed systems, message systems (RabbitMQ, Kafka, SQS), data stores (MongoDB, Redis, MySQL), Kubernetes, AWS, observability, SaaS experience, and event-driven architectures. The role is hybrid with part-time in-office time as determined by the hiring manager; Zendesk emphasizes diversity and inclusion, equal opportunity, may use AI screening, and offers accommodations for applicants with disabilities.

Tempo is a top-selling, award-winning Atlassian Marketplace app vendor serving 30,000+ customers worldwide, focused on helping modern product and engineering teams work better with integrated time management, resource planning, and budget management. The company highlights automation and machine learning to streamline time logging for highly skilled workers and provide leaders with deep insights to plan, manage, and deliver results. Tempo is seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, onboarding collaboration, and staying current on industry trends. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and CRM skills, and a bachelor’s degree preferred; benefits feature a remote-first culture with flexible schedules, unlimited vacation in most locations, training and WFH reimbursements, optional in-person meet-ups and travel to international offices, and equal opportunity employment.

Tempo is one of the largest, award-winning, top-selling app vendors in the Atlassian Marketplace, serving over 30,000 customers worldwide with integrated time management, resource planning, and budget management apps that use automation and machine learning to simplify time logging. They aim to help modern product and engineering teams work better, unlocking the value of time so top-performing teams can plan, manage, and deliver results, and they invite exceptional candidates to join as they innovate and expand to new ecosystems. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining strong client relationships—with cross-functional collaboration to tailor solutions and drive revenue. Responsibilities include outbound/inbound prospecting, product demos, pipeline management and accurate CRM records, contract/price/terms negotiations, building long-term client relationships, coordinating onboarding, and staying up-to-date on industry trends; requirements include 3+ years in sales or related roles, a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in Business or Marketing. Tempo offers a remote-first culture with flexible schedules and teams across the US, UK, and Canada, unlimited vacation in most locations, training and WFH reimbursements, comprehensive benefits, optional in-person meet-ups, and travel to international offices, plus the company is an equal opportunity employer that asks for English resumes.

Tempo Software is a large, award-winning Atlassian Marketplace vendor serving over 20,000 customers, offering integrated apps for time management, resource planning, and budget management that leverage automation and machine learning to simplify time logging. The company’s mission is to help modern product and engineering teams work better and to give leaders deep insights into how time is spent, enabling better planning, management, and delivery. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and qualification to closing deals and maintaining strong client relationships—with collaboration across teams to tailor solutions and drive revenue. Key responsibilities include outbound and inbound lead engagement, product demonstrations, CRM-based pipeline management, contract negotiations, building long-term client relationships, onboarding and customer success collaboration, and staying informed about industry trends. Requirements include 3+ years in sales, business development, or account management, a proven record of meeting quotas, strong communication and negotiation skills, CRM experience, and a preferred Bachelor's degree; the role offers a remote-first culture, flexible schedules, unlimited vacation in many locations, comprehensive benefits, training reimbursement, and equal opportunity employment.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management. Since its founding in 2007, Tempo evolved from a time-tracking tool to the #1 time management add-on for Jira and has become a trusted name in the Atlassian ecosystem. The role is for a front-end developer to join the engineering team and work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems. Requirements include 4+ years of front-end experience in commercial software, strong TypeScript/React skills, a degree in computer science or software engineering, excellent UX and performance sensibilities, and the ability to work autonomously in a remote, multicultural environment (Java/Kotlin is a plus). Tempo promotes a remote-first culture with unlimited vacation, comprehensive benefits, and opportunities for growth and impact, under an inclusive, equal-opportunity hiring philosophy.

Tempo serves over 30,000 customers, including a third of the Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help teams deliver from vision to value. Since its 2007 start as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is seeking a passionate full-stack developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers to solve real customer problems. Candidates should have 4+ years of experience in TypeScript/React frontend and 4+ years in server-side Java for web applications, API design skills, a Computer Science degree, strong CS fundamentals, and excellent English, with the ability to work autonomously in a remote, multicultural environment. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training and WFH reimbursements, diverse teams, social activities, optional in-person meetups and travel to international offices, and an equal opportunity employer commitment; apply in English.

Zendesk is seeking a Software Engineer for Mobile Services to help shape backend services supporting mobile products and ensure the mobile SDKs and Web Widget remain top-tier assets used by leading apps. Zendesk values its people, offers a competitive benefits package, opportunities for growth, and a diverse, inclusive environment with a healthy work-life balance, flexible work arrangements, and full parental leave. Your responsibilities include building reliable, secure, and scalable backend systems; owning complex projects and aligning technical strategy with business goals; staying current with trends and leading innovation; participating in code reviews and pair programming; troubleshooting defects; contributing to documentation and specs; steering feature lifecycles from conception to deployment and maintenance; proactively addressing technical debt; and fostering a collaborative, testing-focused engineering culture across teams. Required experience includes backend technologies, Ruby on Rails, React and microservices, Rails ecosystem familiarity, relational databases and SQL, and strong communication skills; Nice-to-have items include TypeScript, Scala interest, Datadog, knowledge of SLIs/SLOs and error budgets, Kubernetes/PODs, and distributed monoliths or microservices patterns. The tech stack centers on Ruby/Rails, Scala, and React, with additional use of TypeScript and clients on iOS/Android; data stores such as MySQL, Memcached, Redis, Kafka, and DynamoDB; the role is hybrid with some in-office time; and Zendesk commits to equal opportunity, diversity, inclusion, AI screening disclosure, and accommodations for applicants with disabilities.

Zendesk is seeking a Corporate Account Executive to grow its B2B SaaS customer base, drive revenue, and deepen relationships by acquiring new clients and expanding current accounts. Responsibilities include prospecting, cross-selling, managing a robust sales pipeline in Salesforce, delivering forecasts, and collaborating with internal teams to optimize sales strategies. Qualifications combine a BA/BS or equivalent with at least 2 years in B2B SaaS sales or solution engineering, a proven track record of meeting targets, and strong negotiation, prospecting, and relationship-building skills, plus familiarity with Salesforce, Outreach, and Clari. The role is hybrid, requiring some in-office presence with flexible remote work, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes diversity and inclusion, may use AI or automated screening in hiring, and provides accommodations for applicants with disabilities.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira within the Atlassian ecosystem. Tempo aims to help teams work better and is hiring an experienced QA engineer for Structure for Jira in an agile environment that prioritizes working software over comprehensive documentation. Key challenges include extensive compatibility testing across browsers, Jira, Confluence, and other plugins, shipping quality at speed, and continual prioritization and exploration, with developers writing unit and integration tests and performing code reviews. Responsibilities include planning testing activities, conducting requirements, performance, compatibility, and system-level integration testing, performing exploratory and scripted testing, triaging issues, and coordinating with product managers, designers, software developers, other QA engineers, and technical writers. Requirements include at least 2 years of testing experience, manual functional/regression/exploratory testing, web app testing, understanding of SDLC and software development methodologies, and familiarity with Jira/Confluence, with bonuses for ISTQB, Jira administration, agile, mind maps, performance testing, and security testing; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional growth opportunities, and an inclusive equal-opportunity culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value from vision to execution. Founded in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, continuing to innovate and expand its products. The SRE role in Tempo involves joining the European SRE team to design, implement, and maintain infrastructure, build CI/CD pipelines, deploy on AWS with Kubernetes, automate build/release/monitoring, participate in on-call, and ensure security and compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, cloud proficiency (AWS), software design understanding, and programming ability in at least one language, with desirable experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem. Tempo offers a remote-first environment with extensive benefits, training and travel opportunities, an inclusive culture, and opportunities for professional growth, underpinned by a focus on impact, collaboration, and continuous learning.

Tempo serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the leading time management add-on for Jira in the Atlassian ecosystem. Founded in 2007 to build a time-tracking tool, Tempo has grown through products and acquisitions to become a trusted name across the Atlassian ecosystem and aims to help the world work smarter. The SRE role is within Tempo’s European team (part of Global SRE), focusing on designing, implementing, and maintaining infrastructure, CI/CD pipelines, deploying on AWS, using Kubernetes, automating build, release, and monitoring, and ensuring security, reliability, and on-call support. Qualifications include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, strong cloud/WaaS experience (AWS or others), Prometheus monitoring, software design patterns, and proficiency in at least one programming language, with desirable extras such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem familiarity. Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first environment with benefits, training reimbursement, travel opportunities, an inclusive culture, and equal opportunity hiring.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a culture of innovation and heart. The role is Senior Backend Developer for Structure for Jira Cloud, requiring collaboration with product managers, designers, developers, QA, and writers to build one of Tempo’s flagship products with a focus on solving customer problems, security, and performance. Applicants should have 4+ years of server-side Java/Kotlin experience (at least 1 year Kotlin), a CS or related degree, API design skills, experience with scalable distributed systems, and technologies like Kubernetes, Cassandra, Kafka, Akka, and strong Java concurrency knowledge, plus excellent communication and the ability to work autonomously. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, opportunities for professional growth, diverse teams, and an inclusive equal-opportunity workplace, with a request to apply in English.

Tempo is dedicated to enhancing team collaboration through its popular Atlassian Marketplace apps, serving over 30,000 customers, including numerous Fortune 500 companies. The company seeks an Account Director for its Enterprise segment, focusing on sales growth in the EMEA region and fostering relationships with large corporate clients. Responsibilities include managing the sales process, educating decision-makers on Tempo's products, and working closely with solutions partners to secure large deals. Ideal candidates should have at least 6 years of experience in B2B SaaS sales, a data-driven approach, and strong relationship-building skills with senior management. Tempo offers a remote-first work environment with unlimited vacation, excellent benefits, opportunities for professional growth, and a commitment to fostering an inclusive workplace culture.

Tempo, a leading provider in the Atlassian ecosystem, serves over 30,000 customers, including a significant number of Fortune 500 companies, offering comprehensive solutions for time and resource management. Founded in 2007, Tempo has grown into the top time management add-on for Jira, focusing on enhancing workflows and team productivity. The company is currently seeking an experienced Team Lead with a strong background in Java and React to guide a diverse team of developers while fostering a collaborative environment. This leadership role involves overseeing software development from design to deployment, ensuring adherence to best practices, and contributing to the product's technical strategy. Tempo offers a remote-first work culture, flexible vacation, health benefits, and opportunities for professional growth, promoting a diverse and inclusive workplace.