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The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes by transforming collaboration and innovation through agentic AI on the Miro platform. As Forward Deployed Consultant, Manufacturing, you will work with C-level executives to identify high-impact AI opportunities, co-author and run Validation Sprints, test solutions on the customer’s data and systems, and implement AI-first transformations across five manufacturing workflows (new product development, quality and continuous improvement, portfolio and program management, operations and launch readiness, and process development). You will pair with an Account Executive to hunt for problems worth solving, drive the conversion of Sprint outcomes into a business value story and a seven-figure, multi-year relationship, and define post-sale Professional Services scope while feeding insights back to Sales, Marketing, and Product. The role requires 8+ years in top-tier consulting or industrial engineering, deep manufacturing process knowledge (NPI, stage-gate/APQP, quality systems, S&OP, lean), fluency with ERP/PLM/MES, strong GenAI skills, and the ability to build ROI analyses with up to 40% travel, from boardroom to plant floor. Miro emphasizes a diverse, inclusive culture with global benefits and growth opportunities, and provides information about life at Miro and recruitment privacy.

The Strategic Accounts team at Miro aims to make the platform the nerve center for innovation in Fortune 500 and Global 2000 enterprises, evolving from a collaboration tool to an AI-powered innovation workspace, with Strategic AEs acting as account CEOs who lead cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, develop and execute 3–10 account strategies, and map each account’s industry context, executive priorities, renewal dynamics, and expansion potential. You will drive workflow-led expansion into high-value enterprise workflows, connect Miro to measurable outcomes, build executive alignment, orchestrate cross-functional account teams, and maintain a disciplined pipeline using MEDDPICC and mutual plans. Requirements include 10+ years of SaaS sales targeting Fortune 500/Global 2000 firms, a track record of closing $250K–$1M+ enterprise opportunities (often multi-product or multi-year), self-sourced pipeline, cross-functional deal team leadership, and strong AI fluency with the ability to navigate complex environments. The role offers benefits such as equity, wellbeing support, a learning stipend, and a culture focused on belonging, collaboration, and empowering teams to create the next big thing, with location-specific benefits available.

Miro is hiring a General Manager for Japan to lead its fast-growing Japan business, following a recent investment in a Japan Data Center to unlock enterprise opportunities, in a role focused on driving commercial growth while building a strong team and culture. You will set and execute the strategy for Japan's High Touch Sales, own a growth target, win new logos and expand within existing customers, build co-sell motions with partners, and serve as the trusted Miro expert for enterprise customers. You will also lead People & Culture, creating a transparent, accountable Tokyo hub, developing a multi-layered team, and bridging strategy between Japan and JAPAC/global leadership while participating in regional and global leadership bodies. Requirements include 15+ years in direct and partner-led sales, a proven track record in enterprise SaaS sales and partner co-sell, experience leading managers and teams of 20+, and GM or country leadership experience in a global company; background in SaaS/PLG is a plus, with a focus on trust, culture, ambiguity, and talent development. The role offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend) and the chance to join a diverse, inclusive culture at Miro, a mission-driven company empowering teams to create the next big thing, with a recruitment privacy policy noted.

The Strategic Accounts team at Miro aims to make it the nerve center for innovation inside Fortune 500 and Global 2000 companies, with Strategic AEs acting as account CEOs who lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, and executive leadership. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing 3–10 account strategies and identifying priority initiatives, stakeholders, renewal dynamics, and multi-product expansion opportunities. You will drive workflow-led expansion by positioning Miro around high-value enterprise workflows and tying outcomes to measurable results such as faster product cycles, improved alignment, and better execution across distributed teams. You will build executive alignment and business cases, orchestrate cross-functional deal teams, maintain a disciplined pipeline, and apply MEDDPICC and Command of the Message to move complex opportunities forward. Requirements include 10+ years of SaaS sales experience selling to Fortune 500/Global 2000 with a track record of $250K–$1M+ enterprise deals and cross-functional expansion, plus AI fluency; the role offers benefits such as equity, a wellbeing stipend, WFH allowance, and a diverse, inclusive culture with location-specific details on the benefits board.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, alignment, and prioritization, turning findings into a structured MOST plan aligned to the 240-hour allocation and an outcomes-driven roadmap. They design governance, facilitate change management, coach on best practices, build lightweight prototypes and templates, and collaborate with IT/Admin to standardize workspace setup and reduce tool sprawl while tracking progress and flagging risks. They ensure delivery through cross-functional collaboration with CSMs, Architects, and Engagement Managers, stay current on Miro innovations and AI features, and continuously improve guidance and assets. Requirements include 6+ years in consulting or related fields, experience enabling enterprise adoption across IT/Design/Strategy teams, strong communication and stakeholder-management skills, familiarity with collaboration governance and workspace architecture, fluency in Japanese and business English, and a willingness to contribute to internal playbooks and share knowledge.

The Professional Services team at Miro helps enterprise customers realize exceptional outcomes through the Innovation Workspace, partnering with Customer Success, Product, and Engineering and leveraging agentic AI on the Miro platform. The Technical Account Manager (TAM) is a highly strategic, autonomous, customer-facing role that serves as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration—from discovery to delivery. You’ll redesign and optimize Discover–Define–Deliver workflows, enable AI-enabled ways of working (prompt engineering and automation), define integration strategies with APIs, monitor platform health, reduce tool fragmentation, scale adoption via Change Management and Centers of Excellence, and deliver data-driven QBRs to show ROI and continuous improvement. Requirements include 5+ years in enterprise SaaS or similar roles, experience with AI tools and automation, strong fluency with APIs and enterprise IT ecosystems, the ability to lead change management at scale, data-driven decision making, executive-level facilitation, independence, native-level Japanese and business English (Japanese market experience is advantageous). Perks include global benefits (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse and collaborative culture, and the mission to empower teams to create the next big thing, with a recruitment privacy policy.

The Innovation Architect sits in Miro’s Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes while owning AI workflow advisory. Responsibilities include owning the solution roadmap across a portfolio of MOST accounts, leading structured discovery with executive stakeholders, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress, surfacing risks, and contributing reusable assets. Requirements: 6+ years in consulting/change management/agile transformation or enterprise professional services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization, ability to simplify complex governance for non-technical audiences, comfort working across IT, Product, Design, Strategy, and PMO, and strong technical fluency with APIs and integrations. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; you’ll join a diverse team with a culture focused on belonging and collaboration, with location-specific benefits outlined in the Global Miro benefits board.

The Strategic Accounts team at Miro aims to make the product the nerve center for innovation inside Fortune 500 and Global 2000 companies by partnering across functions to accelerate product development and transform strategy into execution, with Strategic AEs acting as account CEOs who lead cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, develop and execute 3–10 account strategies, and identify industry context, executive priorities, and expansion opportunities to turn strategic opportunities into durable partnerships. You will drive workflow-led expansion into high-value enterprise processes (product strategy, roadmapping, prototyping, planning, agile execution, etc.), build executive alignment with measurable outcomes, orchestrate cross-functional account pods, and maintain a disciplined multi-quarter pipeline using MEDDPICC and value-based selling. The role requires 10+ years of SaaS sales experience with Fortune 500/Global 2000 clients (10,000+ employees), native fluency in Spanish and English, a track record closing $250K–$1M+ multi-product or transformation deals, and strong cross-functional deal-team leadership and AI-enabled selling skills. What’s in it for you is a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that supports growth and collaboration at Miro.

Miro is seeking strong talent for future opportunities in its SMB and Commercial AEs, with some openings possibly live now, and invites you to join the talent community or check the careers page for immediate roles. The application process involves profile reviews, an informal recruiter chat if there’s a potential fit, and no multi-stage interviews until a role is officially open, with the pool kept active for future headcounts. SMB AEs focus on high-volume, fast cycles with 1–500 employees, while Commercial AEs handle 500–3,000 employees with multi-stakeholder deals, and both roles own the full sales cycle from prospecting to close. Responsibilities include generating and managing pipeline, running value-first discovery using MEDDPICC and Command of the Message, pursuing net-new logos and expansion, and maintaining CRM in Salesforce, with SMB requiring 1–4 years and Commercial 2–5 years of SaaS/B2B experience and proficiency in tools like Outreach and Gong. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, within Miro’s diverse, inclusive global culture, with additional life-at-Miro resources and a Recruitment Privacy Policy available.

Miro is inviting expressions of interest for its Enterprise and Strategic AE teams, focusing on future opportunities though some openings may be live today, and applicants can also view current roles on the careers page. The process involves reviewing every profile, a casual introductory chat if there’s potential fit, and no formal multi-stage interview until a role is officially open, with the talent pool kept active for future headcounts. Enterprise AEs work with large organizations (3,000–15,000 employees) while Strategic AEs manage Fortune 500/Global 2000 accounts, operating in multi-year, multi-stakeholder deals within tightly coordinated PODs. Responsibilities include pursuing net-new logos, deep account planning and discovery across lines of business, executive alignment, and building strategic pipelines using MEDDPICC to drive measurable outcomes and expansion. Requirements vary by track (Enterprise: 5+ years of B2B SaaS sales with $50k–$100k+ ARR closes; Strategic: 10+ years with $250k–$1M+ opportunities), with benefits such as equity, wellbeing support, and learning stipends, and a strong emphasis on diversity and belonging along with a Recruitment Privacy Policy.

The text describes an Expression of Interest process for Miro’s Enterprise and Strategic Sales teams, noting that the pipeline focuses on future opportunities but some openings may be live now, and applicants join a talent community that is regularly reviewed, with a casual initial chat and no formal multi-stage interview until a role is officially open. The Enterprise and Strategic teams are central to Miro’s shift toward an AI-powered innovation workspace, with Enterprise AEs targeting large organizations (3,000–15,000 employees) and Strategic AEs managing Fortune 500/Global 2000 accounts in multi-year, multi-product deals, working in tightly coordinated PODs. What you’ll do includes owning a named account territory or portfolio, pursuing net-new logos, developing and executing account strategies, running multi-threaded discovery with executive buyers, driving workflow-led expansion to tie Miro to strategic initiatives, and leading cross-functional teams to win and manage a strategic pipeline. What you’ll need includes expert MEDDPICC, strong executive presence, deep account planning, cross-functional deal execution, and AI fluency; for Enterprise, 5+ years of B2B SaaS sales with proven $50k–$100k+ ARR closes and a disciplined outbound habit, and for Strategic, 10+ years of SaaS sales with a track record closing $250k–$1M+ enterprise opportunities. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, along with Miro’s emphasis on diversity, belonging, and collaboration and a Recruitment Privacy Policy governing how applicants’ data is handled.

Miro is collecting expressions of interest for SMB and Commercial sales roles, noting some related openings may be live now and applicants join a dedicated talent community. The recruiting process involves profile review, a casual introductory chat if there’s a potential match, and no formal multi-stage interviews until a role is officially open and approved. SMB AEs target 1–500 employee businesses and Commercial AEs target 500–3,000 employees, and both own the full sales cycle from prospecting to close, with SMB being high-velocity and Commercial requiring deeper, multi-stakeholder engagement. Key responsibilities include generating and forecasting pipeline, applying MEDDPICC and the Command of the Message for value-based selling, pursuing net-new logos while identifying expansion, and collaborating with Renewals, CS, Marketing, and Solution Engineering. Requirements cover MEDDPICC proficiency, high-velocity and priority-driven selling, Salesforce/Outreach/Gong and AI tools, plus role-specific experience (1–4 years SMB; 2–5 years Commercial) along with benefits like equity, wellbeing, equipment allowance, and an L&D stipend, all within Miro’s emphasis on diversity, inclusion, and a Recruitment Privacy Policy.

The Customer Success Management team, part of Customer Experience, supports Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. The Global Customer Success Leader will build and lead the Americas and Japan/APAC CS teams, partner with sales and Professional Services to drive regional strategy, develop senior executive relationships with large enterprise customers, and focus on value, adoption, retention, and revenue growth. Key duties include forecasting, ensuring account hygiene and health metrics, mentoring the team to meet KPIs, personally engaging with the largest customers (10K+ employees), and contributing to strategic CS decisions as part of the leadership team while modeling Miro’s values. Requirements include 10+ years in strategic or enterprise CS or account management leadership with a track record of targets, 7+ years leading teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and a solid understanding of AI, enterprise SaaS, and CS KPIs. Perks include equity, wellbeing benefits, a WFH equipment allowance, and a learning and development stipend, along with Miro’s emphasis on diversity and inclusion, with location-specific benefits and Recruitment Privacy Policy governing applicant data.