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The role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and combines a PLG + sales motion with a focus on converting high-intent users. It’s a build role to create and operate a scaled demand engine between self-serve and sales, capturing friction-point users and converting them quickly through human-led engagement with AI embedded in targeting, routing, and execution from day one. Responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and collaborating with SMB reps; also partnering with Marketing Ops on routing, enrichment, automation, implementing attribution and incrementality frameworks, and building impact dashboards. Requirements: proven experience building demand or growth motions from scratch, strong execution, deep understanding of funnel mechanics, routing, and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI into workflows for targeting, routing, and decision-making. What’s in it for you: equity and benefits like wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse and collaborative team and information about Miro’s mission to belong, with location-specific benefits noted in the Global Miro benefits board.

The Professional Services organization at Miro partners with Enterprise customers to deliver high-impact solutions in the Innovation Workspace, collaborating with Customer Success, Product, and Engineering and leveraging agentic AI on the platform. The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration across enterprise processes. Key responsibilities include redesigning the Discover–Define–Deliver workflows, enabling AI-enabled ways of working, recommending integration strategies, supporting API-based tech integration, monitoring usage, enabling Centers of Excellence, driving change management at scale, and delivering quarterly business reviews with data-driven ROI insights. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on AI/prompt engineering or automation experience, strong API/integration fluency, experience leading large-scale adoption and change management, data-driven decision making, executive facilitation, and native-level Japanese with business English; experience in the Japanese market is advantageous. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and emphasizes a diverse, inclusive culture, with the company serving over 100 million users and 250,000 companies to empower teams to create the next big thing.

The role sits in Miro's Integrated Marketing and collaborates with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics to operate a hybrid product-led plus sales motion that converts high-intent users in the funnel. It's a build-from-scratch role focused on conversion, creating a scaled demand engine between self-serve and sales, with AI embedded in targeting, routing, and execution from day one. Responsibilities include standing up inbound chat on high-intent surfaces, running outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and building AI-enabled routing, enrichment, and automation with clear attribution and dashboards. Requirements include proven experience launching demand or growth motions from scratch, a strong execution mindset, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI for targeting and decision-making. Miro offers equity, wellbeing benefits, a WFH equipment stipend, Learning & Development support, and a diverse, inclusive culture, with location-specific benefits and recruitment/privacy policies.

- The Professional Services team at Miro partners with Enterprise customers to deliver high-impact, AI-enabled workflow solutions on the Innovation Workspace, collaborating with Customer Success, Product, and Engineering. - The Technical Account Manager (TAM) role is a strategic, customer-facing position acting as a trusted technical advisor to help customers transform workflows, adopt AI-driven practices, and integrate Miro long-term into their enterprise ecosystems. - Key duties include redesigning Discover–Define–Deliver workflows, driving AI adoption and prompt engineering, guiding integrations, monitoring platform health, enabling scaling and governance, and delivering data-driven insights and ROI through Quarterly Business Reviews. - Requirements include 5+ years in enterprise-facing roles (consulting, TAM, or similar), hands-on AI/prompt engineering or automation experience, strong API/integration fluency, change management at scale, executive facilitation, an ownership mindset, native-level Japanese and business-level English, with Japanese market experience seen as a plus. - The role offers a global benefits package (equity, wellbeing support, equipment allowance, learning stipend) and reflects Miro’s emphasis on belonging, collaboration, and a diverse, inclusive culture as it helps teams create the next big thing.

- The role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and uses a hybrid PLG plus sales motion to convert high-intent users within the funnel. - The focus is on conversion, building a scaled demand engine between self-serve and sales, with AI embedded in targeting, routing, and execution from day one. - Key responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, aligning with SMB reps and Marketing Ops, and building attribution dashboards while rapidly testing and iterating. - Requirements include proven experience building demand or growth motions from scratch, a strong execution instinct, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI into workflows. - About Miro: a global company with a diverse, inclusive culture, offering benefits and growth opportunities, and a description of Miro as a visual collaboration platform with over 100 million users; recruitment privacy policies apply.

The Professional Services organization at Miro partners with Enterprise customers to deliver high-impact solutions in the Innovation Workspace, collaborating with Customer Success, Product, and Engineering and leveraging agentic AI on the platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration for enterprise customers, embedding Miro’s AI into their processes. Responsibilities include redesigning the Discover, Define, and Deliver workflows, guiding AI-driven ways of working, managing API/integration tech, monitoring usage to drive adoption, enabling Centers of Excellence, driving change management, and delivering data-driven quarterly business reviews with measurable ROI. Requirements include 5+ years in enterprise-facing roles, hands-on AI/prompt engineering or automation experience, strong API/integration fluency, ability to lead adoption at scale, executive facilitation skills, native-level Japanese and business English, and familiarity with the Japanese enterprise market, plus a continuous learning mindset. Perks and culture include a global benefits package (equity, wellbeing, WFH equipment, and an L&D stipend), a diverse, collaborative environment, and details on location-specific benefits, with more information available on Miro’s benefits board.

- The role sits in Miro's Integrated Marketing team, partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and operates a hybrid PLG + sales motion where demand is generated inbound and monetized through self-serve and sales-assisted conversion. - The role focuses on conversion by building a scaled demand engine that sits between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. - You’ll build and launch the engine, stand up inbound chat across high-intent surfaces (pricing, product, upgrade), design outbound programs using propensity modeling, own the full funnel from first touch to conversion, and develop routing, enrichment, and automation workflows with AI, plus define attribution and dashboards and iterate rapidly based on data. - Requirements include proven experience building and operating demand or growth motions from scratch, strong execution skills to ship quickly, deep understanding of funnel mechanics, routing, and attribution, experience working with sales teams in high-velocity environments, and a practical, AI-enabled approach that translates data into action. - What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and being part of a diverse, inclusive team; Miro is a global platform serving 100M+ users and 250,000+ companies, with a mission to empower teams to create the next big thing.

Miro's Professional Services helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by collaborating with Customer Success, Product, and Engineering to deliver AI-powered solutions on Miro's platform. The Technical Account Manager (TAM) is a strategic, customer-facing role that serves as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration from discovery through delivery. You will redesign and optimize workflows across Discover–Define–Deliver, enable AI-enabled ways of working including prompt engineering and automation, and plan integrations using APIs and other tech to maximize business impact. You will lead change management, scale adoption through Centers of Excellence, support governance and scalable deployment models, and partner with Customer Success to deliver quarterly business reviews and data-driven ROI improvements. Requirements include 5+ years in enterprise-facing roles, hands-on AI/tools experience, API/IT ecosystem fluency, the ability to lead executive discussions, native-level Japanese and business English, with Japanese market experience being advantageous; the role comes with global benefits and a culture that emphasizes belonging, diversity, and growth.

- This role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and uses a hybrid product-led and sales motion focused on conversion rather than top-of-funnel. - You’ll build and operate a scaled demand engine between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. - Responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and building AI-enabled routing, enrichment, attribution frameworks, dashboards, and cross-functional processes with SMB reps and Marketing Ops. - Requirements include proven experience building demand or growth motions from scratch, strong execution, deep understanding of funnel mechanics and attribution, ability to work with sales in high-velocity environments, and a practical, integrative approach to AI. - Benefits include equity and global benefits, along with location-specific details, and the company emphasizes diversity, belonging and collaboration, with links to life at Miro and privacy/policy information.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by partnering with Customer Success, Product, and Engineering to deliver high-impact, AI-enabled solutions. The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration to maximize business value. Key responsibilities include redesigning Discover–Define–Deliver workflows with AI capabilities, driving AI-powered ways of working, enabling API and integration-based technology optimization, monitoring usage, and scaling adoption and governance across teams and regions. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong API/integration and change-management skills, data-driven decision-making, executive-level facilitation, independence in a fast-paced environment, and native-level Japanese with business-level English (Japanese market experience is a plus). Miro offers a global benefits package (equity, wellbeing benefits, WFH equipment allowance, and a Learning & Development stipend) within a diverse, inclusive culture that values belonging and collaboration, aligned with their mission to empower teams to create the next big thing.

This role sits in Integrated Marketing and partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, operating a hybrid PLG + sales motion where demand is generated inbound and monetized through a mix of self-serve and sales-assisted conversion. The focus is on converting high-intent users who are already in the funnel but aren’t converting today, by building a scaled demand engine that sits between self-serve and sales and embeds AI in targeting, routing, and execution from day one. You’ll build and launch the engine end-to-end, stand it up from zero, own the full funnel from first touch to conversion, and create inbound chat on high-intent surfaces to accelerate speed and conversion. Responsibilities include outbound programs using propensity modeling, collaboration with SMB reps, Marketing Ops for routing and automation with AI, and defining attribution/incrementality dashboards to demonstrate impact and drive rapid iteration. Requirements include proven experience building demand/growth motions from scratch, strong execution, deep funnel, routing, and attribution knowledge, cross-functional work with Sales, Marketing Ops, and Product, and a practical approach to AI; the role offers benefits such as equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture at Miro.

The Professional Services team at Miro is hiring a Technical Account Manager (TAM) to partner with Enterprise customers, act as a trusted technical advisor, and help maximize business value by embedding Miro’s AI into enterprise workflows. The role is highly strategic and customer-facing, with end-to-end ownership of outcomes and responsibilities that include guiding workflow transformation, AI-driven adoption, and long-term platform integration across the Discover–Define–Deliver lifecycle. Key responsibilities include Workflow Optimization (redesigning workflows and AI-enabled processes, prompt engineering, and integration strategies), Technology Optimization (APIs and ecosystem integrations, platform health and adoption), Change Management & Scaling (coaching internal champions, Centers of Excellence, governance), and Strategic Alignment with data-driven ROI. Requirements include 5+ years in enterprise SaaS roles (consulting or TAM/CS), hands-on experience with AI tools and prompt engineering, strong fluency with APIs and IT ecosystems, proven ability to lead change at scale and facilitate executive discussions, and native-level Japanese with business-level English (Japanese market experience is advantageous). The role offers global benefits (equity, wellbeing, WFH equipment/allowance, and an L&D stipend) and sits within Miro’s collaborative, diverse culture; Miro is a visual collaboration platform used by over 100 million users and 250,000 companies, with a focus on belonging and inclusion.

This role sits in Integrated Marketing, partnering with SMB Sales, and aims to convert high-intent users by building a scaled, AI-enabled demand engine between self-serve and sales. It’s a build-from-zero position focused on conversion, including standing up inbound chat on high-intent surfaces and outbound programs using propensity modeling. You’ll own the full funnel from first touch to conversion, drive pipeline and ARR, work with SMB reps for high-velocity conversion, and partner with Marketing Ops to build AI-enabled routing, enrichment, and automation with day-one attribution. Requirements include proven experience building growth motions from scratch, rapid execution, deep understanding of funnel mechanics and attribution, cross-functional collaboration with Sales/Marketing Ops/Product, and a practical AI integration approach. Miro offers equity and benefits, a diverse and inclusive culture, and information about life at Miro and recruitment privacy policy.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve outcomes with the Innovation Workspace, bringing together strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation powered by agentic AI on Miro’s platform. The role of Technical Account Manager (TAM) is a trusted technical adviser to Enterprise customers, guiding workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI capabilities into enterprise workflows from discovery through delivery. Responsibilities include redesigning and optimizing workflows across Discover–Define–Deliver, guiding AI-driven adoption (prompt engineering and automation), recommending integration strategies, enabling API/integration work, monitoring platform health and usage, reducing tool fragmentation, scaling adoption, and delivering data-driven quarterly business reviews with measurable ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and automation, strong fluency with APIs and integrations, proven change management and platform adoption at scale, executive-level facilitation skills, proactive ownership, native-level Japanese and business English, with Japanese market experience advantageous, and a continuous learning mindset. What’s in it for you: a global benefits package including equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that aims to empower teams to create the next big thing and adheres to recruitment privacy policies.

This role sits in Miro's Integrated Marketing team and partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics to operate a hybrid product-led growth and sales-assisted demand motion, where demand is largely inbound and product-driven but monetized through self-serve and sales conversions. The focus is on conversion: you’ll build a scalable demand engine that sits between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. You’ll build and launch the engine, stand up inbound chat on high-intent surfaces, design outbound programs using propensity modeling, own the full funnel from first touch to conversion, and collaborate with SMB reps and Marketing Ops to create AI-enabled routing, enrichment, automation, attribution frameworks, and dashboards. Requirements include proven experience building demand or growth motions from scratch, strong execution and funnel expertise (routing and attribution), cross-functional work with Sales, Marketing Ops, and Product, and a practical, judicious use of AI to improve targeting and decision-making. The role offers equity and benefits (including wellbeing support, WFH equipment allowance, and an L&D stipend) within Miro’s diverse, collaborative culture that emphasizes belonging and inclusive growth; recruitment privacy policies apply.

The Professional Services team at Miro partners with Enterprise customers to achieve exceptional outcomes in the Innovation Workspace, working with Customer Success, Product, and Engineering and leveraging agentic AI on Miro’s platform. The Technical Account Manager is a highly strategic, customer-facing role acting as a trusted technical advisor to maximize business value through workflow transformation, AI-driven adoption, and long-term platform integration with end-to-end ownership. You’ll redesign workflows across Discover–Define–Deliver, guide AI-driven ways of working (prompt engineering and automation), and recommend integration strategies; you’ll also optimize technology by API/integration work, monitor platform health, reduce tool fragmentation, and support change management and scaling. Requirements include 5+ years in enterprise SaaS, hands-on AI/tools experience (preferred), strong technical fluency with APIs and ecosystems, ability to drive adoption and change at scale, data-driven decision-making, executive-level facilitation, independence, native Japanese and business English; Japanese market experience is advantageous. What’s in it for you: global benefits (equity, wellbeing, WFH stipend, learning stipend), a diverse, inclusive culture, and location-specific benefits as detailed on the benefits board, aligned with Miro’s mission to empower teams and foster belonging.

The role sits in Integrated Marketing at Miro and collaborates with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, operating a hybrid product-led growth plus sales motion to convert high-intent users rather than just drive traffic. You’ll build and operate a scaled demand engine between self-serve and sales, including inbound chat on high-intent surfaces and outbound programs using propensity modeling, owning the full funnel from first touch to conversion with AI embedded from day one. You’ll stand up the inbound/outbound conversion engine, design dashboards, define attribution and incrementality frameworks, and partner with SMB reps and Marketing Ops to implement AI-enabled routing, enrichment, and automation with rapid testing and iteration. The role requires proven experience building growth motions from scratch, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and the practical use of AI to improve targeting, routing, and decision-making with sound judgment. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse and inclusive culture and access to Miro’s Recruitment Privacy Policy.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, partnering with Customer Success, Product, and Engineering as part of a global team. The role is a Technical Account Manager (TAM) who serves as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration while identifying opportunities to embed Miro’s AI capabilities into enterprise workflows. Responsibilities include redesigning workflows across the Discover–Define–Deliver lifecycle, driving AI-enabled adoption, advising on integration strategies and APIs, monitoring platform health and usage, enabling change management at scale through Centers of Excellence, and delivering data‑driven QBRs to demonstrate ROI. Requirements include 5+ years in enterprise SaaS with consulting or customer-facing roles, hands-on experience with AI tools or automation, strong technical fluency with APIs and ecosystems, ability to lead adoption and change management at scale, data-driven decision making, executive‑level facilitation, native-level Japanese and business English, and advantageous experience in the Japanese market. Benefits include equity, wellbeing and learning stipends, a WFH equipment allowance, location-specific variations, and a diverse, inclusive culture aligned with Miro’s mission to empower teams to create the next big thing.

This role sits in Integrated Marketing, partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and operates a hybrid PLG + sales motion with a focus on conversion through a scaled demand engine between self-serve and sales. You’ll build from zero and own the motion end-to-end, launching inbound chat on high-intent surfaces, designing outbound programs using propensity modeling, and embedding AI in targeting, routing, and execution to convert high-intent users quickly. Responsibilities include owning the full funnel from first touch to conversion, driving high-velocity pipeline and ARR with SMB reps, and partnering with Marketing Ops to build routing, enrichment, and automation workflows with AI embedded throughout. You’ll define attribution and incrementality frameworks from day one, build dashboards to show impact, and rapidly test and iterate based on real conversion data, with a strong emphasis on data-driven action. Requirements include proven experience building demand motions from scratch, strong execution, deep understanding of funnel mechanics and attribution, experience with sales teams in high-velocity environments, and a practical, AI-enabled approach; in return, Miro offers equity, wellbeing benefits, a WFH equipment allowance, a learning stipend, and a culture focused on belonging and collaboration.

- The Professional Services team at Miro partners with Enterprise customers to achieve exceptional outcomes in the Innovation Workspace by collaborating with Customer Success, Product, and Engineering and leveraging agentic AI on Miro’s platform. - The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration. - Responsibilities include redesigning Discover–Define–Deliver workflows, enabling AI-driven ways of working, guiding integration strategies, monitoring platform health and adoption, reducing tool fragmentation, scaling via Centers of Excellence, and delivering data-driven ROI through quarterly reviews and continuous improvement. - Requirements include 5+ years in enterprise SaaS or similar roles, hands-on experience with AI tools or automation, strong fluency with APIs and integrations, proven change-management and executive-facing facilitation skills, native-level Japanese and business-level English (Japanese market experience is advantageous). - What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing (with location-specific benefits noted).

The Global People Operations Team at Miro delivers streamlined, high-quality people services and aims to run a world-class, follow-the-sun service with AI-driven automation across the full employee lifecycle. The Austin-based People Operations Team Lead role is a high-impact, hands-on leadership position responsible for directly managing the US team, mentoring the broader Global People Ops organization, and designing scalable processes for a multi-state environment with deep US employment law expertise (CA, NY, TX). Key responsibilities include serving as the US expert on employment law and compliance, driving operational excellence and efficiency, resolving complex escalations, delivering cross-functional projects, partnering with stakeholders across People Technology, Legal, Total Rewards, and PBPs, and leveraging data to inform decisions. Required qualifications include 6+ years of US employment law experience (notably CA, NY, TX), a track record of implementing AI or automation and experience with Workday, exceptional stakeholder management, 2+ years of direct-report leadership, and the ability to simplify complex requirements and operate effectively in ambiguity. What’s in it for you includes a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend); Miro is a visual workspace serving 100M+ users and 250,000 companies, with a diverse, inclusive culture and a Recruitment Privacy Policy detailing how applicant data is handled.

The Global People Operations Team at Miro delivers streamlined, AI-enabled, data-driven HR services across the entire employee lifecycle with a follow-the-sun service model. The Austin-based People Operations Team Lead will directly manage the US team, mentor the global team, and serve as the US expert on employment law and compliance across 20+ states, with deep focus on California, New York, and Texas. Responsibilities include driving operational excellence and automation, resolving escalations, delivering cross-functional projects, partnering with stakeholders, and using data to guide decisions. Requirements include 6+ years of US employment law experience (especially CA, NY, TX), hands-on Workday experience, a track record of implementing AI/automation, and 2+ years of direct leadership with strong stakeholder management. Miro offers equity, wellbeing benefits, a learning stipend, and a culture centered on diversity, belonging, collaboration, and innovation across globally distributed teams.

The Global People Operations Team at Miro delivers streamlined, high-quality HR services across time zones, driven by AI-powered automation and employee self-service throughout the full lifecycle. The Austin-based People Operations Team Lead will directly manage the US team, mentor the global People Ops organization, handle complex escalations, and design scalable processes for a multi-state US environment. This role serves as Miro's US expert on employment law and compliance, with deep expertise in California, New York, and Texas, and collaborates across 20+ states to drive operational excellence, data-informed decisions, and cross-functional projects. Requirements include 6+ years of US employment law-focused HR experience, hands-on Workday expertise, a track record of implementing AI/automation, strong stakeholder management, hands-on leadership, the ability to simplify complex regulations, and comfort operating in ambiguity. Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Global People Operations Team at Miro delivers secure, compliant, end-to-end people services across the full employee lifecycle—onboarding to offboarding—using data-driven insights, AI-driven automation, and a follow-the-sun service model to scale globally. The Austin-based role is a high-impact People Operations Team Lead for the US, combining hands-on leadership with mentorship of the global team and deep expertise in US employment law, especially in California, New York, and Texas. Responsibilities include leading the US team, serving as the US subject matter expert on compliance, driving operational excellence and automation, handling complex escalations, delivering cross-functional projects, and partnering with stakeholders such as Legal, Total Rewards, and People Technology. Requirements include 6+ years of US HR experience with multi-state regulatory knowledge, experience implementing AI/automation and Workday, strong stakeholder management, hands-on leadership, and the ability to operate in ambiguity while translating complex requirements into simple, actionable guidance. Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning stipend, within Miro’s diverse, inclusive culture that emphasizes collaboration and belonging, along with a Recruitment Privacy Policy for applicant data.

- The Global People Operations Team at Miro provides streamlined, secure HR services across the employee lifecycle with AI-driven automation and a follow-the-sun model to support all time zones. - The Austin-based People Operations Team Lead will directly manage the US team, mentor globally, and serve as the US expert on employment law for CA, NY, TX, and other states, driving operational excellence. - Responsibilities include leading cross-functional projects, resolving escalations, driving efficiency through AI, partnering with Legal, People Technology, Total Rewards, PBPs, and other stakeholders, and basing decisions on data. - Requirements include 6+ years of US employment law experience with multi-state exposure (especially CA, NY, TX), hands-on Workday and automation experience, strong stakeholder management, and 2+ years of direct leadership with hands-on execution. - Miro offers equity, wellbeing benefits, a WFH equipment stipend, and an L&D stipend, along with a diverse, belonging-focused culture and opportunities to grow within a globally collaborative environment.

The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-enabled people services across the employee lifecycle with a follow-the-sun service delivery model and close partnerships with Payroll, Stock Admin, Workplace, and IT to scale globally. The role is an Austin-based US People Operations Team Lead who will directly manage the US team, mentor the Global People Ops organization, and serve as the subject-matter expert for US employment law across California, New York, and Texas, and other states. You’ll drive operational excellence by identifying service gaps, implementing AI and automation, handling complex escalations hands-on, and delivering complex cross-functional projects with stakeholder alignment and data-driven decision-making. Requirements include 6+ years of US employment law experience (CA, NY, TX) with multi-state regulatory insight, hands-on Workday experience, 2+ years of direct leadership, and the ability to translate intricate legal and operational requirements into simple, actionable guidance. Miro offers equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that values belonging and collaboration as it empowers teams to build the next big thing.

The Global People Operations Team at Miro provides AI-driven, secure, scalable HR services across the full employee lifecycle and aims to deliver a world-class, follow-the-sun service model. The Austin-based role is a high-impact US Team Lead who will directly manage the US People Operations team, mentor globally, and serve as the US expert on employment law across California, New York, Texas, and other states. Key responsibilities include leading the US team, driving operational excellence and automation, handling escalations, owning cross-functional projects, partnering with stakeholders, and using data to guide decisions. Requirements include 6+ years of US employment law experience, proficiency with AI/automation and Workday, strong stakeholder management and hands-on leadership, and the ability to operate in ambiguity and manage multi-state operations. Benefits include equity, wellbeing, a remote-work equipment allowance, and a Learning & Development stipend, alongside Miro’s commitment to diversity, inclusion, collaboration, and overall employee growth.

The Global People Operations Team at Miro delivers streamlined, AI-driven, secure, and compliant HR services across the full employee lifecycle, pursuing a follow-the-sun model and data-guided improvements while partnering to scale globally. The Austin-based People Operations Team Lead role will directly manage the US team, mentor globally, resolve escalations, and design scalable processes for a multi-state environment, with emphasis on US employment law in CA, NY, and TX. Responsibilities include leading the US team, acting as the US expert on employment law and compliance across 20+ states, driving operational excellence, championing AI/automation, handling complex cases, delivering cross-functional projects, and coordinating with key stakeholders. Requirements: 6+ years of US employment law experience with CA/NY/TX expertise, track record of implementing AI/automation and Workday, exceptional stakeholder management, 2+ years of direct leadership, ability to simplify complexity, strong program management, and comfort with ambiguity. Perks and culture include equity, wellbeing benefit, equipment allowance, and an L&D stipend, plus Miro’s commitments to belonging, diversity, and inclusion and a Recruitment Privacy Policy.

The Global People Operations Team at Miro provides streamlined, high-quality people services across the employee lifecycle with AI-powered automation and a world-class, follow-the-sun service model. The Austin-based People Operations Team Lead will directly manage the US team, mentor globally, and resolve escalations while building scalable processes for a multi-state US environment. They’ll serve as the US subject matter expert on employment law (CA, NY, TX) and drive operational excellence, automation, and cross-functional projects in partnership with Legal, Total Rewards, PBP, and People Tech. Requirements include 6+ years in US HR with deep exposure to CA/NY/TX and other states, proven ability to implement AI/automation and Workday, and strong leadership and stakeholder-management skills in ambiguous settings. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture with location-specific benefits aligned to Miro’s mission.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering secure, compliant, AI-enhanced HR services across the full employee lifecycle and working with partner teams to scale globally through a follow-the-sun service model. The role is an Austin-based People Operations Team Lead who will directly manage the US team, mentor colleagues globally, and serve as the US expert on employment law (California, New York, Texas) while driving automation and AI-enabled processes. You’ll lead cross-functional projects, resolve escalations, translate complex legal requirements into actionable guidance, and ensure on-time, well-documented delivery while maintaining high service standards. Requirements include 6+ years of US employment law experience with multi-state exposure, a track record of implementing AI/automation and Workday, exceptional stakeholder management, and hands-on leadership in ambiguous, fast-moving environments. Miro offers equity, wellbeing benefits, a learning stipend, and a collaborative, diverse culture; the company is a visual workspace for distributed teams with a global presence and a commitment to belonging and inclusion.

The Global People Operations Team at Miro delivers streamlined, high-quality people services with a follow-the-sun service model and AI-driven automation across the full employee lifecycle. The Amsterdam-based People Operations Lead is a hands-on, local-facing role responsible for answering staff questions, managing the employee lifecycle, ensuring local compliance, and driving process improvements with AI and automation. Key responsibilities include acting as the Netherlands labor law expert, maintaining compliance and reporting, supporting the People Help Portal, translating global standards to the local context, and coordinating payroll, benefits, HR data, onboarding/offboarding, and UWV processes. Requirements include 4+ years in People Operations, Dutch and IND knowledge, English/Dutch fluency, Workday and Jira experience, a proven ability to manage daily operations while leading projects, hybrid work flexibility, and a track record with AI/automation tools; familiarity with Denmark/France laws and EOR vendors is a plus. The company offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a commitment to belonging and inclusion, with location-specific benefits varying and a Recruitment Privacy Policy governing applicant data.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation to transform messy signals into clear attacker narratives, within the Cloud Security & Detection & Response (CSDR) team. The CSDR team translates external threat intel into actionable detections, builds high-fidelity detections for cloud and SaaS, leads complex investigations, and partners with engineering to drive security by design, focusing on context and attacker intent over alert volume. You’ll track emerging cloud/SaaS threats, convert threat intel into practical detection hypotheses, design context-aware detections across cloud, identity, and application layers, and lead investigations from first signal to root cause and remediation. Ideal candidates have 5–7 years in security (2+ in threat detection/intel/investigations), cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation ability, and proficiency with threat intel, incident response, forensics, IaC, and large-data querying. The role offers growth and collaboration with engineers who value security as an engineering problem, along with benefits such as equity, wellbeing support, and learning stipends within Miro’s diverse, inclusive environment.

The Global People Operations Team at Miro provides streamlined, scalable HR services across the full employee lifecycle, guided by data and AI-driven automation to enable a world-class, follow-the-sun service model. The Amsterdam-based People Operations Lead will be the local face of the team, responsible for the Netherlands’ labor laws, local compliance, and frontline HR support while leveraging AI and automation to improve processes. Key responsibilities include acting as the SME for Dutch regulations, managing compliance and reporting (IND, workers’ comp), maintaining HR data integrity, collaborating on payroll and benefits, guiding onboarding through offboarding, and driving continuous process improvements with a global-to-local lens. Requirements cover deep knowledge of Dutch labor law and IND processes, English and Dutch fluency, 4+ years in People Operations, experience with AI/automation and tools like Workday and Jira, hybrid work flexibility, and the ability to manage day-to-day operations while leading projects; knowledge of Denmark/France laws and EOR/vendor experience is a plus. The role offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and inclusive culture, and location-specific details, underscoring Miro’s mission to empower teams worldwide.

We’re seeking a Senior Threat Detection & Intelligence Engineer at Miro to operate at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design while prioritizing context, signal quality, and attacker intent over alert volume. Responsibilities include tracking emerging cloud/SaaS threats, turning threat intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause, and acting as technical lead during security incidents while improving preventative controls. Minimums: 5–7 years in security with 2+ years in threat detection/intelligence/investigations; experience with cloud-native SaaS (AWS preferred); strong investigation and attacker-behavior analysis skills; proficiency with Python and data querying (SQL or similar); familiarity with cloud security telemetry, IaC (Terraform), and incident response/forensics; experience using threat intel to inform detection and response. You’ll enjoy shaping how threat intel is used, working on real attacker behavior, having room to build and improve detection capabilities, and collaborating with engineers who treat security as an engineering problem, along with a benefits package including equity, wellbeing, WFH setup, and a Learning & Development stipend, within Miro’s diverse, inclusive culture.

The Global People Operations Team at Miro provides streamlined, high-quality HR services worldwide, aiming to deliver a world-class, follow-the-sun support model and AI-driven automation across the employee lifecycle. The Amsterdam-based People Operations Lead is a hands-on, local-facing role responsible for implementing Netherlands labor laws, ensuring local compliance, and driving process improvements using AI and automation. Key duties include local compliance reporting and IND coordination, frontline support via the People Help Portal, maintaining accurate HR data, collaborating with Payroll and Benefits, and owning lifecycle processes from onboarding to offboarding. Candidates should have 4+ years in People Ops, fluent English and Dutch, deep Dutch labour law knowledge (including IND and visa types), experience with Workday and Jira, and the ability to manage day-to-day operations while leading projects in a global, dynamic environment. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture aligned with a global mission to empower teams and foster belonging across hubs worldwide.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. This role sits on the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, and partnering with engineering to drive security by design. Responsibilities include tracking emerging cloud and SaaS threats and attacker techniques, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from first signal to root cause and remediation. Candidates should have 5–7 years in security with at least 2 years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and automation, SQL or similar data querying, and familiarity with IaC (Terraform), cloud telemetry, and incident response / forensics. Miro offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture that emphasizes collaboration and empowering teams to create the next big thing.

- The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-enabled people services and a follow-the-sun model to support the entire employee lifecycle across time zones. - The Amsterdam-based People Operations Lead is the local face of the team, responsible for the Netherlands’ labour-law implementation, local compliance, frontline employee support, and identifying process improvements using AI and automation. - Key duties include acting as the NL subject matter expert, ensuring regulatory compliance (including IND and government filings), managing HR data and payroll collaboration, benefits administration, and handling onboarding through offboarding with a global-to-local perspective. - Requirements include strong NL labour-law knowledge (IND, Works Council, etc.), English and Dutch fluency, 4+ years in People Ops, experience with AI/automation, Workday, and Jira, ability to work hybrid, and the capacity to run daily operations while advancing projects. - The role offers global benefits and a diverse, inclusive culture in a growth-focused environment, with opportunities to grow within a global company while prioritizing belonging and cross-cultural collaboration.

We’re seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that blends threat intel, detection engineering, and incident response. The Cloud Security & Detection & Response team protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. You’ll track emerging threats and attacker techniques for cloud/SaaS, turn intel into practical detection strategies, design context-aware detections across cloud, identity, and applications, and act as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency and automation mindset, and familiarity with infrastructure as code and cloud telemetry. You’ll be excited by shaping how threat intel is used, working on real attacker behavior, having room to build and experiment, and collaborating with engineers who treat security as an engineering problem, plus benefits like equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, collaborative culture at Miro.

The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-driven HR services across the full employee lifecycle and partnering with Payroll, Workplace, and IT to scale globally. The Amsterdam-based People Operations Lead is a hands-on, local-facing role that serves as the face of the team, handling employee questions, lifecycle support, local compliance, and opportunities to improve processes through AI and automation. Responsibilities include being the Netherlands labour-law expert, ensuring local compliance (IND and government filings), supporting the People Help Portal, translating global standards to the local context, managing onboarding through offboarding, HR data, payroll collaboration, and benefits administration. Requirements include comprehensive knowledge of Dutch labor law and IND processes, fluency in English and Dutch, 4+ years in People Operations, experience with AI/automation, hybrid work, Workday (super user) and Jira, strong project management and cross-cultural skills, with visa experience and knowledge of Denmark/France preferred. Perks and culture include a global benefits package with equity and stipends, a diverse and inclusive environment, location-specific benefits details, and Miro’s emphasis on belonging and collaboration, along with its Recruitment Privacy Policy.

Miro is seeking a Senior Threat Detection & Intelligence Engineer who will bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to understand adversaries, detect threats early, and lead investigations. The role sits on the Cloud Security & Detection & Response team, which protects Miro by translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, leading complex investigations, and partnering with engineering to drive security by design. Key focus areas include tracking emerging threats and attacker techniques relevant to cloud and SaaS; translating threat intel into practical detection strategies; designing context-aware detections across cloud, identity, and application layers; and leading deep investigations while acting as technical lead during incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations; experience in cloud-native SaaS (AWS preferred); strong investigative and attacker-behavior analysis skills; proficiency in Python and ability to query large datasets (SQL or similar); familiarity with cloud security telemetry, logging, and detection platforms; and experience with Infrastructure as Code such as Terraform. You’ll enjoy shaping how threat intelligence is used, working with engineers who view security as an engineering problem, and benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, inclusive Miro culture.

The Global People Operations Team at Miro delivers AI-driven, follow-the-sun, scalable people services and this Amsterdam role will be the local face of that operation. The People Operations Lead will serve as the Netherlands expert on labor laws, ensuring local compliance (including IND, UWV coordination, and workers’ comp), translating global standards to the local context, and handling frontline HR inquiries. Key responsibilities include managing onboarding, changes, leaves, offboarding, HR data and GDPR-compliant recordkeeping, payroll inputs, benefits administration, and driving efficiency through AI and automation. Requirements include 4+ years in People Operations, deep Dutch labor law knowledge, English and Dutch fluency, experience with Workday and Jira, a hybrid work setup, and the ability to manage day-to-day operations while driving projects in a global, cross-cultural environment; visa handling experience is preferred and knowledge of Denmark and France laws is a plus. The role offers global benefits (including equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend) and is part of a diverse, inclusive team at a company with 1,600+ employees across 13 hubs and 100M users.

This is a Senior Threat Detection & Intelligence Engineer role at Miro, focused on understanding attacker behavior, detecting threats early, and leading investigations with an engineering-first mindset across threat intelligence, detection engineering, and incident response. The position sits on the Cloud Security & Detection & Response team, which translates threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design, prioritizing signal quality and attacker intent. Key responsibilities include tracking emerging cloud/SaaS threats and techniques, turning threat intel into practical detection hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as the technical lead during security incidents. Required qualifications include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python and automation proficiency, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response and IaC. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, and collaborate with engineers, along with benefits such as equity, wellbeing perks, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture at Miro.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering AI-driven, follow-the-sun, secure and compliant people services across the full employee lifecycle while partnering with Payroll & Stock Admin, Workplace, and Workplace IT to scale globally. The Amsterdam-based People Operations Lead role is hands-on and local-facing, acting as the face of People Ops, answering employee questions, supporting the lifecycle, ensuring local compliance, and identifying AI-enabled process improvements. Core responsibilities include becoming the Netherlands labour-law expert, maintaining local compliance (including IND processes and reporting), supporting the People Help Portal, handling global tickets with a local lens, and owning onboarding, changes, leaves, UWV coordination, and offboarding, while driving HR data management, payroll collaboration, and benefits administration. Requirements include deep knowledge of NL labour laws, English and Dutch fluency, 4+ years in People Ops, a track record of implementing AI/automation, experience with Workday and Jira, and the ability to work hybrid, with preferred experience in visa/permit handling and familiarity with Denmark/France laws or EOR vendors like Remote.com. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a culture focused on belonging and collaboration, with Miro being a San Francisco and Amsterdam-based company of 1,600+ employees across 13 hubs serving 100M+ users and 250,000+ companies.

This Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation, turning messy signals into attacker narratives to detect meaningful threats early and lead investigations. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads investigations, and partners with engineering to drive security by design. You will track emerging threats and attacker techniques relevant to cloud and SaaS, design and maintain context-aware detections across cloud, identity, and application layers, and lead complex investigations from initial signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), proficiency in Python and SQL, familiarity with cloud telemetry and IaC (Terraform), and solid incident response and forensics knowledge; the role is not a fit for those focused on compliance or vendor management. Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and experiment, and collaborate with engineers who treat security as an engineering problem, with benefits such as equity, wellbeing support, remote-work stipend, and a diverse, inclusive culture at Miro.

Miro's Global People Operations Team delivers streamlined, high-quality HR services across the full employee lifecycle with a follow-the-sun model and AI-driven automation. The Amsterdam hub role is a hands-on People Operations Lead who will be the local face of People Ops, responsible for implementing Netherlands labour laws, developing local processes, and identifying automation opportunities. You’ll act as Local Expert on NL regulations, ensure local compliance (IND, reporting, workers’ comp), support the People Help Portal, manage HR data and payroll inputs, coordinate benefits, and drive end-to-end lifecycle processes plus continuous improvement. Requirements include 4+ years in People Ops, deep NL labour law knowledge (including IND, Works Council, and EMEA Pay Transparency), English and Dutch fluency, experience with AI/automation tools, Workday and Jira, hybrid work, and preference for visa/permit experience; knowledge of Denmark/France laws and EOR vendors like Remote.com is a plus. Miro emphasizes belonging and an inclusive culture, offers global benefits and learning stipends, and provides location-specific details through their benefits resources.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that turns signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, focusing on translating threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections, leading deep investigations, and acting as a technical lead during security incidents while continuously improving preventative controls. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation and Python automation skills, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, incident response and forensics experience, and IaC experience (Terraform or similar). Why you’ll love it: you’ll shape how threat intelligence is used, work with engineers to address real attacker behavior, have room to build and improve detection capabilities, and join a diverse, collaborative culture with a global benefits package (including equity, wellbeing benefits, equipment allowance, and a Learning & Development stipend).

The Global People Operations Team at Miro serves as the operational heartbeat, delivering scalable, AI-driven people services across the full employee lifecycle and partnering with Payroll, Workplace, and IT to support global growth. The Amsterdam-based People Operations Lead is a hands-on, locally focused role that acts as the face of People Ops in the Netherlands, handling inquiries, supporting the lifecycle, ensuring local compliance, and driving improvements through AI and automation. Key duties include being the Netherlands labour-law expert, maintaining local compliance and reporting, supporting the People Help Portal, managing HR data, coordinating payroll inputs, administering benefits, and overseeing onboarding through offboarding. Requirements include deep knowledge of Netherlands labour laws (IND, Works Council, pay transparency), fluency in English and Dutch, 4+ years in People Ops, a track record of implementing AI/automation, experience with Workday and Jira, hybrid work capability, and strong communication and collaboration; visas and complex permit extensions, and EOR/vendor experience are a plus. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, location-specific benefits, and a culture focused on belonging, diversity, inclusion, and collaboration in line with Miro’s mission to empower teams.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, and leading investigations from first signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL-like querying, and familiarity with incident response, forensics, and IaC (Terraform). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and collaborate with engineers, with benefits such as equity, wellbeing perks, equipment allowance, and a Learning & Development stipend, though specifics vary by location, alongside Miro’s commitment to belonging and inclusion.

The Global People Operations Team at Miro is the operational heartbeat, delivering streamlined, high-quality people services and pursuing a world-class follow-the-sun service model powered by AI-driven automation and employee self-service across the entire lifecycle. The Amsterdam-based People Operations Lead role is hands-on and locally facing, requiring you to answer questions, support the employee lifecycle, ensure local compliance, and identify process improvements using AI and automation. Responsibilities include becoming the Netherlands expert on labor laws, maintaining compliance and reporting, frontline support via the People Help Portal, handling global tickets with a global-to-local lens, and managing onboarding through offboarding, payroll collaboration, benefits administration, and data management. Requirements include deep knowledge of Dutch labor laws and IND processes, fluency in English and Dutch, 4+ years in People Operations, a track record with AI/automation tools, hybrid work ability, Workday and Jira experience, strong communication, and visa/permit experience; knowledge of Denmark/France laws and EOR vendors is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend), a diverse team, and Miro’s mission and culture emphasizing belonging, collaboration, and innovation across 13 hubs worldwide.

We’re looking for a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, which protects Miro by translating threat intel into practical detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to embed security by design. You’ll track emerging threats and attacker techniques relevant to cloud and SaaS, design context-aware detections across cloud, identity, and application layers, lead deep investigations from first signal to root cause, and guide response as a technical lead while improving preventative controls. The role requires 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, and experience with Infrastructure as Code and digital forensics. You’ll love shaping how threat intelligence is used, working with real attacker behavior rather than checkbox security, having room to build and experiment, partnering with engineers who view security as an engineering problem, and enjoying a diverse, globally supported environment with benefits such as equity, wellbeing, equipment allowances, and an Learning & Development stipend.

Miro is a fast-growing engineering company building a global collaboration platform and is seeking a Senior Network Site Reliability Engineer to improve reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation and Infrastructure as Code. The Foundations & Network team builds stable, secure, and highly available AWS infrastructure, owns IaC, and provides governance and automated workflows for deployment and operation. You’ll improve AWS operations, lead CI/CD pipelines for IaC deployment, implement automation and observability, maintain Terraform code, manage Amazon Load Balancers and CloudFront, and participate in incident response and governance of Cloud WAN infrastructure. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as SRE/DevOps/Network/Software Eng, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), CDN and networking expertise, Terraform, DevOps/CI/CD practices, Linux and scripting, and Agile cross-functional project experience; nice-to-haves include Kubernetes, governance/safety controls, large-scale CDN or edge environments, multi-cloud familiarity, and exposure to GCP/Azure. Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning & development stipend, with location-specific details, alongside Miro’s emphasis on belonging and diversity across its 13 hubs serving 100M+ users.

Miro, a fast-growing engineering company building a global collaboration platform, is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production AWS environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. You’ll join the Foundations & Network team, which builds stable, secure, and highly available AWS infrastructure, owns IaC and governance, and develops automated workflows; you will work on CI/CD pipelines, automated IaC deployment, observability, incident response, Terraform code maintenance, and managing Amazon Load Balancers and CloudFront to optimize traffic and end-user experience. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network/Software Engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, and scripting, plus experience delivering cross-functional Agile projects; nice-to-haves include Kubernetes, cloud governance and security controls, CDN expertise, global-scale exposure, and basic GCP/Azure. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details available on Miro’s benefits board. About Miro: a visual workspace for collaboration used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees across 13 hubs, emphasizing diversity, collaboration, and an inclusive culture to empower teams to create the next big thing, in line with its Recruitment Privacy Policy for applicants.

Miro's Foundations & Network team is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The role involves owning all IaC (Terraform) and CI/CD pipelines, implementing automation and observability across infrastructure, contributing improvements, participating in production incident response, and maintaining AWS components such as load balancers, CloudFront, and Cloud WAN governance. Key requirements include 8+ years in infrastructure, reliability, networking, or software engineering; 6+ years in SRE/DevOps or similar roles; hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront); strong networking (TCP/IP, HTTP/S, DNS, BGP, IPv6); Terraform and DevOps/CI/CD expertise; Linux and scripting skills; and cross-functional Agile collaboration. Nice-to-have skills include containers/Kubernetes, AWS governance and security controls, experience with large-scale CDN/edge or traffic routing, globally distributed infrastructure experience, and basic exposure to GCP or Azure. Miro offers global benefits including equity, wellbeing support, equipment allowance, an annual learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

Miro is a fast-growing engineering company building a global collaboration platform and is seeking a Senior Network Site Reliability Engineer to improve reliability, availability, and scalability of its production AWS infrastructure through cloud automation, Infrastructure as Code, and operational excellence. The Foundations & Network team focuses on building stable, secure, highly available AWS solutions, owning IaC, governance, and automated workflows at scale. Responsibilities include enhancing AWS operations, leading CI/CD pipelines for IaC deployment, implementing automation and observability, maintaining Terraform code, managing Amazon Load Balancers and CloudFront, contributing to CloudWan infrastructure, and participating in production incident rotation. Requirements include 8+ years in infrastructure/reliability/engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform IaC expertise, DevOps/CI/CD practices, Linux proficiency, and Python/Bash scripting, with nice-to-haves like Kubernetes, security controls, large-scale CDN/edge, global infra experience, and basic GCP/Azure exposure. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and collaborative culture, and a mission to empower teams to create the next big thing, with a strong emphasis on belonging and inclusion and a Recruitment Privacy policy.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence across AWS. The Foundations & Network team builds stable, secure, highly available AWS solutions, owns IaC workflows, governance, and administration of cloud resources, and provides automated workflows for the cloud. Responsibilities include improving AWS operations, leading CI/CD pipelines (GitLab/GitHub), implementing automation and observability, maintaining Terraform code, managing Amazon Load Balancers and CloudFront, and developing governance for Cloud infrastructure and CloudWan. Requirements include 8+ years in infrastructure/reliability, 6+ years as SRE/DevOps/Network/Software engineer, hands-on AWS (EC2, VPC, ALB, S3, Route 53, CloudFront), Cloud WAN, Terraform, DevOps/CI/CD, Linux, Python/Bash, and strong cross-functional Agile collaboration; nice-to-haves include containers/Kubernetes, security controls, CDN/edge/traffic-routing, and multi-cloud experience (GCP/Azure). Benefits include equity, wellbeing support, WFH equipment allowance, and an annual Learning & Development stipend, with Miro valuing a diverse, collaborative, global team and belonging across 13 hubs serving 100M+ users.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns IaC, and enforces governance policies, with the role involving CI/CD pipelines, automated IaC deployment, observability, and incident response. You’ll maintain and develop Terraform code, optimize Amazon Load Balancers and CloudFront distributions, and work on governance and CloudWan infrastructure to improve traffic distribution and end-user experience. Required qualifications include 8+ years in infrastructure/reliability or related fields, 6+ years as SRE/DevOps/Network/Software engineer, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking knowledge, Terraform, Linux/python/bash, and cross-functional Agile delivery with strong problem-solving. Nice-to-have items include containers/Kubernetes, AWS security controls, large-scale CDN/edge experience, global infrastructure exposure, and familiarity with GCP/Azure; the role offers equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion, along with information about Miro’s mission and privacy policy.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, secure, highly available AWS infrastructure, owns all IaC, and develops automated workflows with governance policies. Responsibilities include improving AWS operations, leading CI/CD pipelines and IaC deployment, implementing automation and observability, incident response, Terraform code maintenance, and managing load balancers, CloudFront, and CloudWAN. Requirements include 8+ years in infrastructure/reliability/networking, 6+ years in SRE/DevOps or similar, hands-on AWS (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking knowledge, Terraform, and Python/Bash; nice-to-have items include containers/Kubernetes, security/governance controls, global CDN/edge experience, and familiarity with GCP or Azure. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture at a fast-growing global company serving 100M+ users, with a mission to empower teams to collaborate and innovate.

Miro is a fast-growing engineering company with a collaboration platform used by millions, seeking a Senior Network Site Reliability Engineer to improve the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team owns Infrastructure-as-Code, governance, and AWS administration, and the role involves building CI/CD pipelines for IaC, implementing automation and observability, maintaining Terraform code, and managing Amazon Load Balancers, CloudFront, and CloudWAN to ensure scalable traffic distribution and high Availability. Requirements include 8+ years of experience in infrastructure/reliability/networking or software, 6+ years in SRE/DevOps/Network/Software, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, and scripting, plus proven cross-functional, Agile project delivery skills. Nice-to-have skills include containers/Kubernetes, familiarity with AWS governance and security controls (SCPs and IAM), experience with large-scale CDN/edge or traffic-routing environments, globally distributed infrastructure exposure, and some GCP/Azure experience. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, and Miro emphasizes belonging, diversity, and collaboration as part of its mission to empower teams to create the next big thing.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS infrastructure, owns all IaC workflows, and enforces governance policies for cloud resources. Responsibilities include improving AWS operations, leading CI/CD pipelines for IaC deployment, implementing automation and observability, participating in production incident rotations, maintaining Terraform code, and optimizing Amazon Load Balancers and CloudFront for high availability. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront) and CDN knowledge, Terraform, DevOps/CI/CD, Linux, and scripting, plus cross-functional Agile collaboration; nice-to-haves include containers/Kubernetes, governance/security controls, large-scale CDN/edge experience, and basic GCP/Azure familiarity. Miro offers equity and wellbeing benefits, a work-from-home equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture; the company is a visual collaboration platform serving over 100 million users and 250,000 companies, with Recruitment Privacy Policy governing applicant data.

Miro, a fast-growing engineering company building a global collaboration platform, is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and AWS operations. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns IaC, provides workflows to orchestrate automated solutions, and administers governance for AWS resources. In this role you’ll improve AWS operations, lead CI/CD pipelines for IaC deployment, implement automation and observability, contribute ideas to improve the infrastructure stack, participate in production incident rotation, and maintain the Terraform codebase. You’ll be responsible for building, maintaining, and optimizing Amazon Load Balancers, configuring CloudFront distributions, and developing governance policies and CloudWan infrastructure; required qualifications include 8+ years in infrastructure/reliability, 6+ years in SRE/DevOps/Network/Software, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), Terraform, DevOps/CI/CD, Linux, Python/Bash, and strong cross-functional collaboration, with nice-to-haves like containers/Kubernetes, security controls, global infra experience, and exposure to GCP/Azure. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that emphasizes belonging; Miro also outlines its Recruitment Privacy Policy.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role provides the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a 240-hour, outcomes-driven roadmap, including leading AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and producing reusable assets. Requirements include 6+ years in consulting/change management/PS, experience leading structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks include global benefits such as equity, wellbeing, a work-from-home equipment allowance, and a Learning & Development stipend, along with a culture focused on belonging and collaboration, noting that benefits vary by location and that recruitment privacy applies.

The Innovation Architect sits within Miro's Professional Services, inside the MOST (Miro Optimization Services & Training) program, which provides enterprise customers 240 hours per year and works with Customer Success Managers, Technical Architects, and Engagement Managers to help teams collaborate effectively. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building the year-long roadmap, including AI workflow advisory to create intelligent, repeatable systems. What you’ll do: own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), lead AI workflow initiatives, facilitate executive and cross-functional workshops, drive adoption through change management, track outcomes, and develop reusable delivery assets. You’ll need 6+ years in consulting, change management, Agile transformation, or enterprise PS, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, collaboration, and inclusion, and it notes its Recruitment Privacy Policy for handling applicant data.

The Innovation Architect sits within Miro's MOST program (enterprise professional services) and partners with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for complex accounts, backed by 240 hours per year of expert support. They provide the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a sequenced roadmap to allocate the 240 hours toward business outcomes, including AI workflow advisory. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle management), leading AI workflow advisory, and facilitating executive workshops while driving adoption and coaching on best practices. Requirements include 6+ years in consulting, change management, Agile transformation, or enterprise services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a culture that emphasizes belonging and diversity as Miro aims to empower teams to create the next big thing (location-specific benefits may vary).

The Innovation Architect sits within Miro's Professional Services, specifically in the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams work today, designing governance and collaboration infrastructure, and building the roadmap for how the 240 hours are used, while leading AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, map operating models, design a sequenced plan, and architect end-to-end Miro implementations covering governance, access models, naming conventions, and lifecycle management, while also facilitating executive and cross-functional workshops. You’ll drive adoption through change management, stakeholder alignment, phased rollouts, and hands-on coaching on Miro best practices, while tracking progress against outcomes, surfacing risks, and contributing reusable assets to raise consistency and reduce time-to-value for future engagements. Requirements include 6+ years in consulting or related professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance at enterprise scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to work across IT, Product, Design, Strategy, and PMO, with benefits such as equity, wellbeing, equipment allowance, and an Learning & Development stipend (varying by location).

The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role serves as the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, building a year-long 240-hour roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/professional services supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or comparable platforms, hands-on experience designing AI-powered workflow optimization, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative culture, and commitments to belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy.

The Innovation Architect sits in Miro's Professional Services MOST program, delivering 240 annual hours of enterprise-focused design, implementation, and scaling support. The role is the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a sequenced roadmap tied to business outcomes, including AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access, naming, lifecycle management), facilitate executive sessions, and drive adoption through change management. Requirements include 6+ years in consulting or related services, experience with structured discovery at VP+ levels, enterprise-scale governance knowledge, fluency in Miro or similar platforms, and hands-on AI workflow design. Benefits include equity, wellbeing support, equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with Miro serving 100M users and 250k companies worldwide.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which offers enterprise customers 240 hours per year to work with Miro experts to design, implement, and scale collaboration. The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a 240-hour roadmap, plus owning AI workflow advisory to create intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable assets. Requirements are 6+ years in consulting/change management/Agile transformation or enterprise professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or equivalent platforms, experience designing AI-powered workflows, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, belonging-focused culture aligned with its mission to empower teams to create the next big thing.

The Innovation Architect is a strategic, architectural lead within Miro's MOST professional services, responsible for translating 240 annual hours into a structured, outcomes-driven discovery, governance, and AI-workflow plan for enterprise customers. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied to business outcomes, while architecting end-to-end Miro implementations with governance and lifecycle management at scale. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress across the subscription lifecycle, and deliver reusable assets to raise consistency and value. Requirements include 6+ years in consulting or enterprise services, experience leading structured discovery with VP-level stakeholders, governance expertise at scale, fluency in Miro or similar platforms, and the ability to explain complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and learning stipend), a diverse and collaborative culture at Miro, and a strong commitment to inclusion, with recruitment privacy policies in place.

The Innovation Architect sits in Miro's Professional Services within the MOST program, providing 240 hours per enterprise client per year to design, implement, and scale collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current workflows, designing governance and collaboration infrastructure, and building a sequenced roadmap plus AI workflow advisory. Key duties include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting/change management/PS, experience with structured discovery for VP-level stakeholders, enterprise-scale collaboration governance, fluency in Miro or similar platforms, and the ability to design AI-powered workflows and communicate across IT, Product, Design, Strategy, and PMO. Benefits and culture include equity, wellbeing, a equipment allowance, and an L&D stipend, with Miro emphasizing a diverse, inclusive team and belonging as part of its mission.

The Innovation Architect sits within Miro's Professional Services organization, specifically the MOST program, providing 240 hours per year of Miro expert support to enterprise customers for designing, implementing, and scaling collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building a 240-hour roadmap; they also own AI workflow advisory to move clients from ad hoc usage to intelligent automation. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, and lifecycle management), leading AI workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with potentially conflicting priorities. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and belonging and provides information about life at Miro, with Recruitment Privacy Policy governing applicant data.

The Senior Manager of Application Security at Miro leads a global team to embed security across the Software Development Lifecycle—from concept to customer impact—promoting secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement, while helping adapt to AI-supported and Agentic AI workflows within the AMPED framework. The role defines and operationalizes Miro’s application security strategy, guides a multidisciplinary team across regions, and ensures security is integrated from early ideation and threat modeling through secure delivery pipelines and post-release monitoring, including the use of AI-driven development tooling. Key responsibilities include mentoring security engineers, coordinating cross-functional initiatives, driving Secure SDLC adoption in Discover/Define/Deliver, conducting threat modeling and risk reviews, managing bug bounty and third-party testing, building a Security Champions program, guiding AI-augmented tooling, providing reference architectures, defining KPIs, and collaborating with Privacy, Legal, and Compliance. The position requires 10+ years in software, application, or product security with 3+ years of leadership, deep expertise in threat modeling and SSDLC, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate across technical and business stakeholders. Miro offers equity, wellbeing benefits, a WFH equipment allowance, an Learning & Development stipend, and a diverse, inclusive culture focused on collaboration and innovation as part of a mission to empower teams to create the next big thing.

The Senior Manager of Application Security at Miro leads a global team to embed security into the Software Development Lifecycle, partnering with product and engineering to mitigate risk while accelerating development, with a focus on secure-by-default design, tooling, vulnerability management, offensive testing, and developer engagement, aligned with the AMPED framework and AI-enabled workflows. The role defines and operationalizes Miro’s application security strategy, guiding a multidisciplinary team across regions that collaborates with developers, product teams, and platform engineering from discovery and threat modeling through secure delivery and post-release monitoring, including AI-driven development tooling and Agentic AI workflows. Key responsibilities include integrating security into the Discover-Define-Deliver lifecycle, shaping Secure SDLC practices in CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, guiding AI-augmented tooling, and delivering patterns, reference architectures, and KPI-driven metrics while ensuring regulatory alignment. Requirements encompass 10+ years in software/security, 3+ years of technical leadership, expertise in threat modeling and SSDLC, experience running Security Champions and offensive security programs, governance familiarity, knowledge of AI/LLM tooling and AWS, and the ability to manage distributed teams, along with personal traits of being developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a mentor. Why join: you’ll help scale innovation with trust through AMPED, secure tooling, and AI-driven workflows; Miro offers global benefits, equity, and development opportunities, and the company emphasizes diversity, inclusion, and collaboration for a vast user base and workforce.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—by partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, with a focus on secure-by-default design, tooling, vulnerability management, offensive testing, and developer engagement, and preparing for AI-supported software development and Agentic AI workflows. The role defines and operationalizes Miro’s application security strategy in alignment with the SDLC and AMPED framework, leading a multidisciplinary team across regions that works directly with developers, product teams, and platform engineering to embed security in early ideation, threat modeling, design reviews, secure delivery pipelines, and post-release monitoring. Responsibilities include driving Secure SDLC practices, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building and scaling the Security Champions program, and guiding secure adoption of AI-augmented development tools and agentic workflows. Required qualifications include 10+ years in software or product security with at least 3 years in technical leadership, strong threat modeling and risk assessment experience, SSDLC expertise, familiarity with ISO 27001/SOC 2/OWASP, knowledge of AI/LLM tooling and AWS, and the ability to manage distributed teams and communicate with technical and business stakeholders. Desired attributes include being developer-aligned, an exceptional communicator, collaborative, pragmatic problem-solver, data-driven, and a passionate mentor; benefits include equity, wellbeing, equipment allowance, and a learning stipend, within Miro’s diverse, inclusive culture that emphasizes collaboration and innovation.

- The Senior Manager of Application Security leads a globally distributed team that embeds security into Miro’s Software Development Lifecycle, partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, and aligning with the AMPED Ways of Working and AMPED Operating Model. - The role defines and operationalizes Miro’s application security strategy, overseeing security engineers and offensive security specialists who work with developers, product teams, and platform engineering across regions, embedding security from discovery and threat modeling through secure delivery pipelines and ongoing monitoring. - Responsibilities include shaping Secure SDLC practices, integrating security into CI/CD, infrastructure-as-code, and developer tooling; managing bug bounty and third-party testing programs; building the Security Champions program; and guiding secure adoption of AI-augmented tools and Agentic AI workflows. - Requirements include 10+ years in software/security, at least 3 years of technical leadership, deep threat modeling and risk assessment experience, SSDLC expertise, governance familiarity (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate with stakeholders. - Miro emphasizes collaboration and belonging, offering a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and a mission to empower teams to create the next big thing, with a culture that values diversity and inclusion.

The Senior Manager of Application Security at Miro leads a global team to embed security into the software development lifecycle, focusing on secure-by-default development, threat modeling, tooling, vulnerability management, and offensive testing while preparing for AI-supported development and Agentic AI workflows. They will define and operationalize Miro’s application security strategy across the Discover, Define, Deliver lifecycle under the AMPED framework, collaborating with Product, Engineering, Design, Privacy, Legal, and Compliance to ensure security from ideation through post-release and secure adoption of AI tooling. Responsibilities include leading a globally distributed team of security engineers, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, scaling the Security Champions program, and guiding AI-assisted development tools, agentic workflows, reference architectures, and KPIs for secure development and vulnerability remediation. Requirements include 10+ years in software or product security, 3+ years of leadership, expertise in threat modeling (STRIDE, PASTA), SSDLC experience, governance familiarity (ISO 27001, SOC 2, OWASP SAMM), AI/LLM tooling experience, AWS, and the ability to manage distributed teams and communicate across technical and business stakeholders. The role seeks a developer-aligned, exceptionally communicative, collaborative, pragmatic, data-driven mentor who thrives in fast-moving environments, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend within Miro’s diverse and inclusive culture.

The Senior Manager of Application Security leads a global team to embed security into Miro’s Software Development Lifecycle—from concept to customer impact—and align security with the AMPED Ways of Working and evolving AI/Agentic AI workflows. You will define and operationalize Miro’s application security strategy, overseeing application security engineers and offensive security specialists who collaborate with product, engineering, and platform teams to integrate security across discovery, threat modeling, design reviews, secure delivery pipelines, and post-release monitoring, including AI-driven development tooling. Responsibilities include threat modeling and risk assessments, securing CI/CD and infrastructure-as-code, running bug bounty and third-party testing programs, scaling the Security Champions program, guiding secure adoption of AI tools, and delivering patterns, reference architectures, and KPIs for secure development and developer engagement. Requirements: 10+ years in software/security with 3+ years of technical leadership, deep expertise in SSDLC and threat modeling, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and proven ability to lead distributed teams and communicate with stakeholders. Miro emphasizes collaboration, inclusion, and growth, offering global benefits and a mission to empower teams to create the next big thing, with a commitment to belonging and a recruitment privacy policy.

The Senior Manager of Application Security at Miro leads a global team to embed security into the SDLC from concept to customer impact, enabling secure-by-default development and aligning with the AMPED Ways of Working and Operating Model, while preparing for AI-supported workflows. The role oversees a multidisciplinary team of application security engineers and offensive security specialists across regions, integrating security into all product lifecycle phases and supporting AI-driven development tooling and Agentic AI workflows. Key responsibilities include threat modeling, secure architecture, secure delivery pipelines, vulnerability remediation, bug bounty/third‑party testing, and building a Security Champions program, along with providing reference architectures and patterns for secure, scalable, privacy‑respecting features. Requirements call for 10+ years in software/security with 3+ years of leadership, deep expertise in threat modeling and SSDLC, governance experience, familiarity with AI/LLM tooling, AWS and microservices, and a track record of leading distributed, cross‑functional teams. Why join: you’ll shape secure software development at scale within a collaborative, data‑driven culture, work across Privacy/Legal/Compliance, and enjoy a global benefits package including equity, wellbeing support, WFH equipment, and an L&D stipend, in an environment that emphasizes belonging and inclusion.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s SDLC—from concept to code to customer impact—partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, with a focus on secure-by-default design, automated tooling, vulnerability management, offensive testing, and developer engagement, and aligning with the AMPED Ways of Working and evolving Agentic AI workflows. The role defines and operationalizes Miro’s application security strategy, guiding a multidisciplinary team across regions to embed security in all product lifecycle stages—from discovery and architecture threat modeling to secure delivery pipelines and post-release monitoring—while supporting AI-driven development tooling and secure adoption of Agentic AI workflows. Responsibilities include leading and mentoring security engineers, coordinating cross-functional initiatives, driving security integration into Discover/Define/Deliver, shaping Secure SDLC practices, securing CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, and defining KPIs for secure development, vulnerability remediation, and developer engagement. Required qualifications encompass 10+ years in software/security with 3+ years of technical leadership, deep expertise in threat modeling and risk assessment (STRIDE, PASTA), SSDLC, experience running security champions programs and offensive security, governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and security considerations, plus experience with AWS and securing API-driven microservices, and the ability to manage distributed teams and communicate with technical and business stakeholders. The candidate should be developer-aligned, an exceptional communicator, collaborative, pragmatic problem-solver, data-driven, and a passionate mentor; the role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture at Miro.

The Senior Manager of Application Security leads a global team to embed security into Miro’s SDLC—from concept to customer impact—by enabling secure-by-default development, threat modeling, automated tooling, vulnerability management, and offensive testing, while preparing for AI-driven workflows. The role defines and operationalizes Miro’s application security strategy across the Discover, Define, Deliver lifecycle within the AMPED framework, partnering with Product, Engineering, Design, Privacy, and Legal to align security with business goals and regulatory requirements. You will manage a multidisciplinary team of security engineers and offense specialists, drive security into ideation, design reviews, CI/CD, and infrastructure-as-code, oversee bug bounty and third-party testing, scale the Security Champions program, and guide secure adoption of AI-augmented tooling and Agentic AI workflows. Key qualifications include 10+ years in software/security, 3+ years of leadership, expertise in threat modeling (STRIDE/PASTA) and SSDLC, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS-based microservices, and strong cross-functional leadership and communication. The role emphasizes developer collaboration, data-driven metrics, mentoring, and a culture of continuous improvement, with a benefits package and Miro’s commitment to diversity, belonging, and inclusion.

The Senior Manager of Application Security at Miro leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—promoting secure-by-default development through design support, tooling, vulnerability management, offensive testing, and developer engagement, and aligns with AMPED Ways of Working and evolving AI-enabled workflows. The role defines and operationalizes Miro’s application security strategy, leading a multidisciplinary team of security engineers and offensive security specialists across regions, embedding security across the Discover, Define, Deliver lifecycle, including threat modeling, design reviews, secure pipelines, and post-release monitoring and testing, with guidance on Agentic AI workflows. Responsibilities include mentoring a globally distributed team, coordinating cross-functional initiatives, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, and providing reference architectures and patterns for secure development. Requirements include 10+ years in software/security, 3+ years of technical leadership, expertise in threat modeling and SSDLC, experience with security programs and governance frameworks, familiarity with AI/LLM tooling and AWS, and the ability to manage distributed teams and communicate with stakeholders. The profile emphasizes a developer-aligned mindset, exceptional communication, collaboration, pragmatic problem-solving, data-driven leadership, and mentorship; joining Miro offers opportunities to influence security at scale within AMPED, contribute to AI-enabled workflows, and enjoy benefits like equity and learning stipends.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI on Miro’s platform. The Technical Account Manager (TAM) will serve as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and GTM teams. Key responsibilities include identifying and qualifying complex opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services to stakeholders, and ensuring a seamless link from Sales promises to Delivery. The TAM will lead workflow transformation using Miro’s API, WebSDK, and MCP, provide guidance on integration and automation, monitor platform health and adoption, support change management and scaling, and co-facilitate QBRs and adoption analytics for continuous improvement. Requirements include 5+ years in enterprise SaaS or related roles with pre-sales experience, strong technical fluency, experience with AI and agentic workflows, German and English fluency, willingness to travel up to 25%, and operating under a fractional engagement model supporting up to three enterprise customers at varying dedication levels, focusing on strategic advisory rather than training or development.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers who collaborate with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models, with involvement in pre-sales and engagement management. Responsibilities include working with Sales to identify and scope complex opportunities, leading discovery workshops, proposing services, and shaping measurable business outcomes while bridging the Sales promise to Delivery, plus guiding AI-driven workflows and integration strategies across Discover–Define–Deliver using Miro’s API, WebSDK, and MCP. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, fluency in German and English, and willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33%, 50%, or 100% dedication), focused on strategic advisory rather than training or custom development, with a collaborative culture and benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximize business value, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include engaging with Sales to scope opportunities, leading discovery workshops, shaping proposals, guiding AI-driven workflow design, offering integration strategies using Miro’s APIs, WebSDK, and MCP, monitoring platform health, and delivering adoption analytics and quarterly business reviews. Requirements are 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows and change management, German and English fluency, and willingness to travel up to 25%. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than delivery of training or custom development, with benefits including equity, wellbeing, and a learning stipend.

The Professional Services TAM role at Miro is for Enterprise customers, focusing on maximizing business value through AI-powered workflows and embedding Miro into their innovation operating models. The TAM acts as a fractional strategic advisor, driving pre-sales and engagement management—shaping proposals, guiding discovery, and articulating the value of services to executives to bridge Sales and Delivery. Responsibilities include engagement management, workflow transformation using Miro’s API/WebSDK/MCP, proactive platform optimization, change management, and co-facilitating quarterly business reviews for ongoing adoption and impact. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, German and English fluency, and willingness to travel up to 25%, with a fractional model supporting up to three enterprise customers. The role sits within a collaborative, diverse, and mission-driven culture offering a benefits package (equity, wellbeing, equipment allowance, L&D stipend) and opportunities to shape AI-powered collaboration for global customers.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation, powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, partnering with Enterprise customers to maximize business value, guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models, while also contributing to pre-sales and engagement management. Key responsibilities include working with Sales to qualify opportunities, leading discovery workshops, drafting proposals, articulating the value of Professional Services, guiding AI-driven workflow design using Miro’s API, WebSDK and MCP, and delivering proactive optimization, change management and quarterly business reviews. Requirements include 5+ years in enterprise SaaS consulting/related roles, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, platform analytics skills, executive-level facilitation, German and English fluency, and up to 25% travel, with MCP and low/no code tooling as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50% or 100% dedication, with a focus on strategic advisory rather than technical support or custom development, and Miro offers a collaborative culture and benefits such as equity, wellbeing support, a learning stipend, and location-specific details.

The Professional Services team at Miro helps Enterprise customers achieve strong outcomes by combining strategic advisors, onboarding experts, and technical account managers to embed AI-powered workflows on the Innovation Workspace. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor, guiding pre- and post-sale activities, shaping engagements with Sales and GTM teams, and ensuring measurable business outcomes from Miro’s platform. Key responsibilities include engagement management and pre-sales, designing AI-driven workflows and integration strategies, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress and inform strategy. Candidates should have 5+ years in enterprise SaaS roles, strong pre-sales and proposal experience, solid technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, and fluency in German and English, plus up to 25% travel; MCP and low/no code tooling are a plus. The role is a fractional engagement with up to three enterprise customers, focused on strategic advisory rather than pure technical support, in a collaborative, inclusive environment that offers global benefits, equity, and ongoing growth opportunities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, leveraging agentic AI and the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to scope complex services, running discovery workshops, shaping proposals, designing AI-driven workflows, advising on integrations via Miro APIs/WebSDK/MCP, and driving adoption and change management at scale. Candidates should have 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, ability to lead large-scale change, German and English fluency, and willingness to travel up to 25%, with MCP and low/no code tooling familiarity as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or custom development, with global benefits, equity, and a strong emphasis on diversity and belonging.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, powered by agentic AI and the platform, through a team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) will partner with Enterprise customers post-sale and also support pre-sales, shaping and positioning engagements with Sales to translate discovery into well-scoped proposals and measurable business outcomes. Responsibilities include engagement management, leading discovery workshops, guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending integration strategies using Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, and driving proactive optimization, change management, CoE support, and quarterly business reviews. Requirements include 5+ years in relevant enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, data-driven analytics, executive facilitation, and fluency in German and English, with willingness to travel up to 25%. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33%, 50%, or 100% dedication) with a strategic advisory focus—not delivery of training or custom development—and is paired with a comprehensive benefits package and a collaborative, inclusive culture.

The Professional Services organization at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace, with the Technical Account Manager (TAM) acting as a fractional strategic advisor to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to identify and qualify opportunities, leading or contributing to discovery workshops, articulating the value of Professional Services, and contributing to bookings and pipeline through timely proposal development. The TAM guides AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommends integration strategies using Miro’s API, WebSDK, and MCP, and provides guidance on embedding Miro into customers’ systems and ways of working, plus proactive optimization by monitoring platform health and adoption. Additional duties include change management and scaling with Centers of Excellence, co-facilitating Quarterly Business Reviews, providing adoption analytics, and meeting requirements of 5+ years in relevant roles, strong technical fluency, AI experience, German & English fluency, and up to 25% travel. The engagement model includes a pre-sales contribution and a fractional approach supporting up to three enterprise customers at 33/50/100% dedication, with a focus on strategic advisory (not technical support or custom development), and benefits such as equity, wellbeing, WFH allowance, L&D stipend, and a diverse, inclusive culture at Miro.

Miro’s Professional Services team helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and they are hiring a Technical Account Manager (TAM) to act as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. The TAM will partner with Sales and the Go-To-Market organization to shape, scope, and position engagements, contribute to customer discovery and proposal development, and define measurable business outcomes bridging the Sales promise to Delivery. Responsibilities include Engagement Management & Pre-Sales, Workflow Transformation using Miro’s API/WebSDK/MCP, Proactive Technical Optimization, Change Management & Scaling, and Strategic Alignment with Quarterly Business Reviews. Requirements include 5+ years in enterprise SaaS-related roles, pre-sales experience, strong technical fluency with APIs and enterprise IT, experience with AI and agentic workflows, analytics, executive facilitation, German & English fluency, and up to 25% travel. The engagement model is fractional (up to three enterprise customers at 33/50/100%), focused on strategic advisory rather than training or custom development, with a collaborative, diverse culture and a benefits package.

The Professional Services team at Miro helps enterprise clients achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory with onboarding and technical account management, powered by agentic AI on Miro’s platform. The Technical Account Manager role partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models to secure long-term value and partnerships. Responsibilities include designing and optimizing workflows across Discover–Define–Deliver, recommending integrations and automation, proactive health and adoption analysis, change management and scaling, governance guidance for Centers of Excellence, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management with analytics, executive-level facilitation, and up to 25% travel. Miro offers benefits such as equity, wellbeing and learning stipends, a global, diverse, and inclusive culture, and a mission to empower teams to create the next big thing, supported by a recruitment privacy policy.

Miro's Professional Services team is hiring a Technical Account Manager (TAM) for Enterprise customers to maximize business value by guiding workflow optimization, AI-powered adoption, and embedding Miro into customers' innovation operating models. As a fractional strategic advisor, the TAM operates autonomously to design and optimize Discover-Define-Deliver workflows, recommend integrations, and drive platform adoption and alignment with customers' systems. Key responsibilities include proactive optimization using usage analytics, change management and scaling through internal champions and Centers of Excellence, and strategic alignment with quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow adoption and change management, and willingness to travel up to 25%. Benefits include equity, wellbeing perks, a work-from-home equipment allowance, and a Learning & Development stipend, while Miro emphasizes diversity, inclusion, and adherence to its Recruitment Privacy Policy.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace by collaborating with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for long-term value. Responsibilities include designing and evolving workflows across the Discover–Define–Deliver lifecycle, identifying integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling with internal champions and Centers of Excellence. They also collaborate on Quarterly Business Reviews to demonstrate ROI and provide adoption analytics to influence renewal and growth opportunities through strategic alignment and continuous improvement. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and integrations, experience leading adoption and change management, willingness to travel up to 25%, and benefits such as equity and a Learning & Development stipend, along with Miro's commitment to diversity and belonging.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a fractional strategic advisor who helps Enterprise customers maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, delivering proactive guidance, and supporting change management, scaling across departments and CoEs, and co-facilitating Quarterly Business Reviews with Customer Success. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, demonstrated ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, and willingness to travel up to 25%. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive culture with a global presence serving more than 100M users and 250,000 companies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to enable AI-powered collaboration on the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor to Enterprise clients, guiding workflow optimization, AI adoption, and embedding Miro into innovation operating models to secure long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, enabling change management and scaling, and collaborating on quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience in workflow optimization and analytics, executive facilitation, and willingness to travel up to 25%. Perks include equity, wellbeing benefits, a WFH equipment allowance, and a learning stipend, and Miro emphasizes belonging and diversity as a global company with 100M users and 1,600+ employees across 13 hubs.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors who partner with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. As a TAM, you guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership, supporting the Discover–Define–Deliver process for new products and services. Your responsibilities span workflow optimization, proactive optimization, change management and scaling (including CoEs, governance, and deployment at scale), and strategic alignment through co-facilitated QBRs, delivering adoption reporting and ROI analytics to influence renewals and growth. Requirements include 5+ years in enterprise SaaS, customer success, or related roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; expertise in platform analytics; executive facilitation skills; and up to 25% travel. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that values inclusion, as Miro aims to empower teams to create the next big thing for over 100 million users worldwide.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include workflow optimization across Discover–Define–Deliver, recommending integrations and automation, guiding embedding of Miro in customers’ systems, proactive platform health monitoring and adoption analytics, and facilitating change management and scaling, including quarterly business reviews that demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs/integrations, experience leading workflow optimization and change management, analytics-driven decision making, executive-level facilitation, and up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on diversity, belonging, collaboration, and empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering to transform collaboration, build, and innovate using agentic AI. The Technical Account Manager (TAM) roles as a fractional strategic advisor to Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models for long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling across departments and regions. The TAM also collaborates on strategic alignment and continuous improvement by co-facilitating Quarterly Business Reviews and delivering robust adoption analytics to influence customer strategy and renewals. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, and willingness to travel up to 25%, with benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, all within a culture focused on diversity and belonging.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will partner with these customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. The TAM’s responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation, monitoring platform health and adoption, delivering proactive guidance, enabling change management and scaling through internal champions and CoEs, and collaborating on QBRs to demonstrate ROI and inform renewals and growth. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and up to 25% travel. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and a commitment to a diverse and inclusive team. About Miro, the company behind it all, is a visual workspace for innovation with 100M users and 250,000 companies, founded in 2011, employing over 1,600 people across 13 hubs, and emphasizing belonging, collaboration, and inclusion, along with a Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change management and scaling, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, expertise in platform analytics, and willingness to travel up to 25%. Miro offers a global benefits package (including equity, wellbeing benefits, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and information about life at Miro and recruitment privacy.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services to customers, building a healthy services pipeline, and managing a global portfolio of one-time and recurring service offerings, acting as the bridge between sales promises and delivery execution. Key responsibilities include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff and delivery mobilization, and expanding and optimizing offerings while driving customer outcomes and satisfaction. Requirements include 5+ years in SaaS consulting/service delivery, 2+ years in pre-sales for large services engagements, strong communication and executive presence, experience with AI/agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include equity, wellbeing and development stipends, a diverse and inclusive culture, and location-specific benefits; Miro emphasizes belonging, collaboration, and its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, implementation experts, and technical account managers who collaborate to transform how they collaborate, build, and innovate with agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by acting as the subject-matter expert for positioning Professional Services, driving a healthy services pipeline, bookings, and a global portfolio of offerings, and bridging Sales promises with Delivery execution. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, managing post-sale handoffs and delivery mobilization, optimizing service offerings, and nurturing client relationships for ongoing opportunities while coordinating with partner ecosystems and AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Benefits include equity, wellbeing, a WFH equipment allowance, and a learning stipend, all within a culture that emphasizes diversity, belonging, collaboration, and the mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers partnering to transform collaboration and innovation using agentic AI and Miro’s platform. The Engagement Manager will support Go To Market efforts by serving as the subject-matter expert for positioning Professional Services, developing a healthy services pipeline, bookings, and a global portfolio of offerings aligned with customer needs. Day-to-day work includes aligning with sales, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff to delivery teams, and optimizing one-time and recurring service offerings, effectively bridging sales promise and delivery execution. Key responsibilities encompass business development, pre-sales activities, discovery workshops, solution scoping, managing multiple strategic clients, risk mitigation, and collaborating with partners to incubate AI-native solutions while providing delivery oversight. Requirements include 5+ years of SaaS consulting or delivery experience with Fortune 500 clients, 2+ years in pre-sales, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, willingness to travel up to 25%, and benefits such as equity, wellbeing, equipment allowance, and an L&D stipend, with a culture at Miro that emphasizes belonging and collaboration.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers supported by AI. The Engagement Manager will act as the subject matter expert in positioning Professional Services within the Go-To-Market organization, driving the services pipeline, bookings, and a global portfolio that aligns with customer needs. Responsibilities include aligning with sales on priority accounts, leading discovery and proposals, orchestrating pilots, coordinating post-sale handoffs, and optimizing both one-time and recurring service offerings while nurturing ongoing client relationships. They will also drive solution orchestration with partners, incubate AI-native customer solutions, contribute to offerings and delivery methodologies, provide delivery oversight, and manage multiple strategic clients with proactive risk mitigation. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in pre-sales, strong communication and change-management skills, experience with AI and agentic workflows, and willingness to travel up to 25%; the role offers benefits such as equity, wellbeing support, a learning and development stipend, and a diverse, inclusive culture at Miro.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers who collaborate to transform collaboration, product development, and innovation using agentic AI and Miro’s platform. The Engagement Manager role supports the Go-To-Market organization by positioning and scaling Professional Services, serving as the subject matter expert for customer-facing value, and bridging the Sales promise to Delivery through a healthy services pipeline and a global portfolio of offerings. Key responsibilities include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, and optimizing both one-time and recurring service offerings while mitigating risk and driving customer outcomes and satisfaction. Requirements include 5+ years of consulting or delivery experience in SaaS with Fortune 500 clients, 2+ years in pre-sales, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include equity and a broad global package, wellbeing benefit, equipment allowance, an annual learning stipend, and a welcoming environment that emphasizes diversity, belonging, and inclusion, together with Miro’s mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, supported by strategic advisors, implementation experts, and technical account managers, powered by agentic AI on Miro’s platform. As an Engagement Manager, you’ll support Go-To-Market, position and scale Professional Services offerings, and act as the subject matter expert to drive a healthy services pipeline, bookings, and a global portfolio while bridging Sales promises to Delivery. Your day-to-day includes aligning with sales leadership, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff and delivery mobilization, and optimizing both one-time and recurring service offerings. Key responsibilities include pre-sales discovery and solutioning, leading workshops, developing delivery scope, achieving metrics for bookings, retention, expansion, and customer outcomes, maintaining ongoing client relationships, navigating partner ecosystems, incubating AI-native solutions, and providing delivery oversight across multiple strategic clients while mitigating risks. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in pre-sales, strong communication and executive presence, experience with AI/agentic workflows and change management, cross-functional leadership, familiarity with collaboration tooling, travel up to 25%, and the role offers benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, and the Engagement Manager will support Go To Market by positioning and scaling Professional Services, acting as the subject matter expert to drive a healthy services pipeline and a global portfolio aligned with customer needs. Day-to-day responsibilities include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating customer pilots, supporting post-sale handoff and delivery team mobilization, and optimizing our one-time and recurring service offerings to bridge the sales promise and delivery. You will own business development and pre-sales activities, lead discovery workshops, articulate the business value of Miro, incubate repeatable AI-native customer solutions, determine delivery scope and effort, manage multiple strategic clients, contribute to the development of offerings and delivery methodologies, and provide delivery oversight and risk mitigation. Requirements include 5+ years of SaaS consulting or delivery for Fortune 500 clients, 2+ years in a pre-sales environment, strong strategic thinking and executive-level communication, experience with AI and agentic workflows, familiarity with MCP and low/no-code tooling as a plus, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend, plus a diverse, inclusive culture aligned with Miro’s mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, staffed by strategic advisors, implementation experts, and technical account managers. The Engagement Manager supports the Go To Market organization by positioning and scaling Professional Services, acting as the subject matter expert to drive a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. Day-to-day responsibilities include aligning with sales leadership on priority accounts, leading customer discovery and proposals, orchestrating pilots, facilitating post-sale handoff and delivery mobilization, and providing delivery oversight across multiple strategic clients while mitigating risks. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong communication and executive presence, experience with AI and agentic workflows, and change management with cross-functional leadership; travel up to 25%. Benefits include equity, wellbeing stipend, WFH equipment allowance, and an L&D stipend, with Miro emphasizing diversity, inclusion, and collaboration as part of its mission to empower teams; the company is global with over 1,600 employees and 100M users.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers using agentic AI on Miro’s platform. As an Engagement Manager, you’ll support the Go To Market organization by positioning Professional Services, driving a healthy services pipeline, and managing a global portfolio of service offerings while bridging Sales promises to Delivery execution. Your day-to-day will include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoffs and delivery mobilization, and optimizing repeatable service offerings; you’ll also navigate partner ecosystems and incubate AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery, 2+ years in pre-sales shaping large engagements, strong written and verbal communication with executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Perks include a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, alongside a commitment to diversity and inclusion and location-specific benefits information.

The Professional Services team at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market initiatives, be the subject matter expert for positioning Professional Services, drive a healthy services pipeline, and oversee a global portfolio of service offerings, including leading discovery, pilots, and post-sale handoffs. You’ll own business development, pre-sales activities, customer discovery workshops, solutioning, and proposal development, while aligning with sales and customer success to articulate the value of services and meet metrics like bookings, retention, expansion, outcomes, and satisfaction. Delivery-related duties include providing subject matter expertise to delivery teams, overseeing multiple strategic clients, orchestrating partner ecosystem collaboration, incubating AI-native solutions, and risk mitigation across the project lifecycle. Requirements include 5+ years in SaaS consulting/delivery with Fortune 500 clients, 2+ years in pre-sales, strong communication and executive presence, familiarity with AI and agentic workflows, change management and cross-functional leadership, and up to 25% travel; benefits include equity, wellbeing, WFH allowance, and an L&D stipend, with location-specific variations.

The Innovation Architect in Miro’s MOST program acts as a Solution Architect for collaboration and ways of working, shaping 240 hours per year of enterprise services to design, implement, and scale Miro-based collaboration across teams and geographies. They translate customer business strategy into scalable collaboration architectures, diagnose workflow adoption issues, design governance and operating models, and create an outcomes-driven roadmap, serving as trusted advisors to both business and technical stakeholders. Key duties include leading discovery aligned to the MOST plan, facilitating vision and prioritization, conducting assessments, implementing governance frameworks, guiding change management, coaching on best practices and AI-enabled workflows, facilitating workshops and prototyping, partnering with IT for standards, and tracking milestones while adjusting plans as needs evolve. Requirements include 6+ years in consulting/change management/Agile/digital collaboration, cross-functional enablement, familiarity with collaboration governance and workspace design, experience with Human-Centered Design/Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. The role offers global benefits (equity, wellbeing, WFH equipment, L&D stipend) within a company culture that emphasizes collaboration and inclusion, supported by Miro’s scale as a visual workspace used by millions of users and thousands of companies worldwide.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, translating business strategy into scalable collaboration architectures and delivering an outcomes-driven roadmap aligned to a 240-hour annual subscription. Responsibilities include leading discovery, aligning goals and success criteria, facilitating vision and prioritization sessions, conducting workflow and workspace assessments, designing governance, guiding change-management, coaching teams, prototyping, driving rollout sequences, tracking milestones, and adjusting plans as business needs evolve across cross-functional stakeholders. They partner with IT/Admin, develop lightweight templates, provide ongoing advisory support, ensure consistent delivery with CSMs, Architects, and Engagement Managers, and contribute to internal playbooks and assets to improve efficiency. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration; ability to map workflows and enable cross-functional adoption; familiarity with governance frameworks and workspace architecture; fluency in Miro or similar platforms; and near-native Japanese with business-level English. Miro offers a global benefits package (including equity, wellbeing and development stipends, and other location-specific perks), a diverse and inclusive culture, and information on recruitment privacy, inviting you to join a team focused on empowering teams to create the next big thing.

The Innovation Architect is a Solution Architect within Miro's MOST program, a yearly professional-services subscription providing 240 hours to help enterprise customers design, implement, and scale collaboration solutions in Miro across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with customer needs, acting as trusted advisors to business and technical stakeholders. Responsibilities include leading discovery, facilitating vision and prioritization sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and AI workflows, prototyping reusable templates, partnering with IT/Admin, and tracking milestones while ensuring strategic use of hours. Requirements include 6+ years in consulting/change management/Agile transformation or similar, ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and workspace architecture, experience with Human-Centered Design/Design Thinking/Agile, fluency in Miro or similar platforms, and near-native Japanese with business English. The role offers global benefits (equity, wellbeing, WFH equipment, L&D stipend), a diverse, collaborative environment at Miro, and opportunities to stay current on innovations and contribute to internal playbooks and delivery assets.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription that provides 240 hours to help enterprise customers design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap, acting as trusted advisors to both business and technical stakeholders. Key duties include leading discovery, facilitating vision and prioritization, assessing workflows and workspaces, implementing governance, guiding change management, coaching on best practices, building prototypes and templates, and coordinating with IT to standardize setup and reduce tool sprawl, with ongoing advisory support and progress tracking. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; ability to lead structured discovery and enable cross-functional teams; familiarity with collaboration governance, workspace architecture, and lifecycle management; experience with Human-Centered Design/Design Thinking; fluency in Miro or similar platforms; and strong communication and bilingual capabilities (near-native Japanese and business English). The role offers a global benefits package (equity, wellbeing, equipment allowance, and an Learning & Development stipend) and sits within a company culture that emphasizes belonging, collaboration, and diversity across cultures.

The Innovation Architect at Miro serves as a Solution Architect for collaboration within the MOST program, Miro’s annual professional services subscription of 240 hours per year to help enterprise customers design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven solution roadmap that evolves with customer needs; they act as trusted advisors to both business and technical stakeholders, delivering end-to-end solutions by combining process design, workspace architecture, governance, and enablement for measurable value. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI-enabled workflows, facilitating workshops across Agile/product/design thinking, building prototypes/templates, partnering with IT/Admin to standardize and reduce tool sprawl, and providing ongoing advisory support while tracking milestones and re-prioritizing as needed. Requirements include 6+ years in consulting or related fields, experience guiding enterprise-scale workflow/tool adoption, ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance, lifecycle management, and design thinking, fluency in Miro or similar platforms, and near-native Japanese with business English proficiency. The role offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend); Miro emphasizes belonging and collaboration and aims to empower teams to create the next big thing, with recruitment privacy policies in place for applicants.

The Innovation Architect acts as a Solution Architect within Miro’s MOST program, a yearly professional services subscription that provides 240 hours per enterprise to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow adoption challenges, shape governance and operating models, and create an outcomes-driven solution roadmap that evolves with needs. Core responsibilities include leading discovery, facilitating vision and prioritization sessions, conducting workflow and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, prototyping templates, and coordinating with IT/Admin to drive standards. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, proven ability to lead structured discovery and cross-functional enablement, familiarity with governance frameworks and design thinking, fluency in Miro or similar platforms, and near-native Japanese with business-level English. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific differences; Miro emphasizes belonging and inclusion and provides information about life at Miro and a Recruitment Privacy Policy.

- The Innovation Architect serves as a Solution Architect for collaboration within Miro's MOST program, a yearly professional services subscription giving enterprise customers 240 hours to design, implement, and scale collaboration in Miro. - They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that adapts to evolving needs. - Responsibilities include leading discovery and alignment, conducting assessments, building governance frameworks, guiding change management, coaching teams in best practices and AI-enabled workflows, facilitating workshops, building prototypes and templates, and coordinating with IT/Admin for standards. - Requirements include 6+ years in consulting/change management/Agile transformation/digital collaboration, experience enabling cross-functional teams to adopt new tools, familiarity with governance/workspace architecture, Agile/Design Thinking, fluency in Miro (preferred) or similar platforms, and near-native Japanese with business English. - The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse, inclusive culture, and the chance to work within a mission-driven company that empowers teams to create the next big thing, with location-specific benefits noted.

The Innovation Architect in Miro's MOST program acts as a Solution Architect for collaboration, translating business strategy into scalable Miro architectures for enterprise clients who receive 240 hours/year of services and serves as a trusted advisor to both business and technical stakeholders. Responsibilities include leading discovery and alignment, conducting workflow and workspace assessments, designing governance and operating models, guiding change management, coaching teams on Miro best practices and AI-enabled workflows, and building prototypes to accelerate adoption while partnering with IT/Admin to ensure governance and consistency. They facilitate workshops across Agile ceremonies, product development, design thinking, and strategy development; track milestones and risks; provide ongoing advisory support; adjust plans as needs evolve; and contribute to internal playbooks and assets while staying current on Miro innovations and collaboration trends. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional enterprise adoption, ability to synthesize insights into actionable recommendations, familiarity with governance frameworks, workspace architecture, and lifecycle management, Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar platforms (Figma, Lucid, JIRA, Confluence), and strong communication with near-native Japanese and business English. Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity, belonging, and inclusion, with location-specific benefits and a recruitment privacy policy.

The Innovation Architect is a Solution Architect for Miro’s MOST program, a yearly 240-hour enterprise services subscription to help customers design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery, facilitating alignment sessions, assessing collaboration and workspace needs, designing governance, guiding change-management, coaching on best practices and AI workflows, prototyping templates, partnering with IT to standardize governance, and tracking milestones while adapting plans as needed. Requirements include 6+ years in consulting/change management/Agile transformation or similar, enterprise adoption experience, ability to map workflows and define actionable recommendations, familiarity with governance frameworks and design thinking/Agile, fluency in Miro or similar tools, and near-native Japanese with business English proficiency. What’s in it for you: global benefits (equity, wellbeing, WFH allowance, L&D stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about recruitment privacy policy.

The Innovation Architect within Miro’s MOST program serves as a Solutions Architect who provides enterprise customers with 240 hours per year of expert guidance to design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with customer needs. They act as trusted advisors to both business and technical stakeholders, delivering end-to-end solutions through process design, workspace architecture, governance, and enablement, while guiding change management, adoption milestones, and cross-functional workshops. Required qualifications include 6+ years in consulting or related fields, experience enabling cross-functional teams, familiarity with collaboration governance and lifecycle management, plus near-native Japanese and business English proficiency, strong communication and facilitation skills, and the ability to map workflows and design scalable collaboration systems. The role offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend) and a culture focused on belonging, collaboration, and growth at Miro, with opportunities to stay current on new features and contribute to internal playbooks.