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The Monetization team at Miro builds and runs pricing and packaging platforms, enabling product teams to package and sell products, running experiments to optimize the conversion funnel, and collaborating with Payments and License Management on Billing and Licensing while bringing AI-first capabilities to market. As a Backend Engineer in Monetization, you'll design, develop, and scale the core systems that power selling products for tens of millions of users, including microservices and partnerships with vendors to monetize metered usage and new products. You’ll work on projects to bring new products to market and experiment with existing flows to optimize conversions or trials, while contributing to architecture, infrastructure, and technical strategy for scalability and maintainability. Requirements include 5+ years of backend experience, strong production experience with Java or Kotlin, designing scalable services, and proficiency in CI/CD, observability, and test automation, with a collaborative, product-led mindset. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and emphasizes belonging, diversity, and collaboration as it empowers teams to create the next big thing.

You will lead a distributed, senior Professional Services team across EMEA (primarily London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to turn customers’ vision into adoption, accelerate outcomes, and drive ongoing Miro innovation, reporting to Global PS Leadership as the regional connector between delivery and business results. The role fills critical gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with immediate impact including keeping complex engagements healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes across functions while supporting global PS revenue growth. What you’ll do includes leading and developing the team, running the operational backbone of delivery (capacity planning, utilization, forecasting, delivery governance), and partnering with Sales, CS, Product, and global PS leadership to align on pipeline, scope delivery, and drive outcomes that support renewals and expansion, while making critical trade-off decisions in ambiguity and building scalable processes to fix systemic issues. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery serving enterprises with revenue or margin accountability; proven experience managing senior individual contributors and coaching them to engage with C‑suite stakeholders; hands-on leadership in capacity planning and governance; strong cross-functional collaboration and executive communication skills; comfort in a high-collaboration environment with distributed teams and tools like Slack, Salesforce, and Miro (65% meetings, 35% deep work). Miro offers a global benefits package, including equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a commitment to diversity and inclusion and location-specific benefits; the company emphasizes belonging and collaboration and notes that Recruitment Privacy Policy governs applicant data.

The Innovation Architect in Miro’s MOST program acts as a Solution Architect for collaboration, delivering 240 hours per year of enterprise services to design, implement, and scale collaboration solutions across teams and geographies. The role partners with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and prioritization, conducting workflow and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices, facilitating workshops, prototyping, partnering with IT to ensure standards, and tracking progress and risks. Requirements include 6+ years in consulting/change management/Agile/digital collaboration, experience enabling cross-functional teams to adopt new tools, familiarity with governance and workspace architecture, knowledge of Human-Centered Design/Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English proficiency. Benefits feature a global package (equity, wellbeing, WFH allowance, L&D stipend), a diverse culture focused on belonging and inclusion, and location-specific details available in Miro’s benefits resources.

Miro's SWAT team is a cross-functional part of Customer Support that partners with Engineering to stabilize product quality, accelerate incident resolution, and remove recurring friction for customers, guided by Stabilization, Workaround, Advocacy, and Triage. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and follow-the-sun on-call coverage to keep customers unblocked. You’ll lead investigations, isolate root causes, maintain a data-driven backlog, build internal and external tooling, coach peers, and contribute to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. The role follows a hybrid model with a baseline 2 days per week in the Austin hub (remote-friendly but preferred for Austin-area) and 4–5 global support hubs for coverage. Miro offers a global benefits package including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations to reflect a diverse, collaborative culture.

Miro is hiring a Technical Account Manager for the EMEA region (with JAPAC collaboration) in its Professional Services team to serve as a strategic partner to enterprise customers and focus on AI-driven delivery. The role will pioneer how TAM services are delivered using Miro's AI capabilities, guiding enterprises to redesign innovation workflows and build integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven workflows from discovery to delivery, API/WebSDK/MCP integrations, owning account technical health and adoption, coaching internal champions, enabling change management, and partnering with Customer Success to demonstrate business impact. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API and integration fluency, a track record of leading large-scale adoption and organizational change, data-informed decision making, and a proactive ownership mindset. Miro offers global benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes diversity, belonging, and collaboration as part of its mission to empower teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function and will partner with all marketing groups as well as Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution by scaling the team, defining the vision for marketing analytics, establishing trusted metrics, and delivering immediate value through improved measurement, attribution, and insights while strengthening data infrastructure and governance. Key responsibilities include building the team and operating model, defining a strategic roadmap for PLG and enterprise marketing analytics, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), familiarity with marketing tech stacks and cross-system data flows, and a focus on data quality, governance, and privacy-by-design. Benefits include a salary range of $243,200 to $304,000 with a competitive equity package, plus 401k matching, excellent health benefits, fertility/family-forming benefits, flexible time off, an annual learning and development allowance, and charitable donation matching, all within Miro’s diverse, inclusive culture and mission to empower teams.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across disciplines and with cross-functional teams like Data Engineering, Ops, Sales, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and actionable insights, while defining the vision and governance for marketing analytics. Key responsibilities include building the team and processes, setting a strategic roadmap for marketing analytics across PLG and enterprise, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks, scaling experimentation, and strengthening data infrastructure with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and a systems-thinking focus on data quality and privacy-by-design. Miro offers global benefits such as equity, wellbeing, equipment stipends, and development allowances, emphasizes a diverse and inclusive culture, and notes location-specific benefits and recruitment privacy policies.

The Monetization team at Miro builds and runs the pricing and packaging platform, runs experiments to optimize the conversion funnel and trials, and collaborates with Payments and License Management to find monetization models while bringing AI-first capabilities to market. As a Backend Engineer on Monetization, you’ll design, build, and scale the core that powers selling products for tens of millions of users, working on microservices and metered usage monetization (e.g., credits) and bringing new products to market. You’ll design and maintain backend services for pricing and monetization, create prototypes, support experimentation, contribute to architecture for scalability and maintainability, and drive technical strategy with AI tooling. Requirements include 5+ years of backend experience with production Java or Kotlin, designing scalable services, proficiency with CI/CD, observability, and test automation, plus a strong ownership mindset and collaboration in a product-led company. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, as Miro emphasizes diversity, belonging, and collaboration across a global team serving over 100 million users and 250,000 companies.

The role is a regional leader for Miro’s Professional Services in EMEA, overseeing a distributed team based in London and Amsterdam in a hybrid model to turn customers’ vision into adoption, innovation on Miro, and accelerated outcomes. You’ll collaborate with Sales, Customer Success, Product, and Partners to scope delivery, manage pipeline visibility, align on capacity and forecasting, and drive renewals and expansions. The position fills gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners as trusted executives’ advisors, and aligning cross-functional partners on outcomes. You’ll lead and develop the team, own capacity planning, utilization, forecasting, and delivery governance, build scalable delivery processes, and make trade-off decisions in ambiguous situations to evolve service offerings and contribute to global PS revenue growth. Requirements include 8+ years in professional services or enterprise SaaS delivery, a proven track record managing senior contributors and engaging with C-suite stakeholders, hands-on operational leadership, strong cross-functional collaboration, and executive-level communication in a highly collaborative environment.

The Innovation Architect at Miro acts as a Solution Architect for collaboration within the MOST program, a yearly enterprise services subscription of 240 hours to help design, implement, and scale collaboration solutions across teams, functions, and geographies, while serving as a trusted advisor to both business and technical stakeholders to deliver measurable value. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow adoption challenges, designing governance and operating models, and shaping an outcomes-driven roadmap that evolves with changing needs. Key activities include leading discovery and MOST planning, facilitating vision and prioritization sessions, conducting workflow and workspace assessments, designing governance frameworks, building prototypes and templates, coaching on Miro best practices and AI-enabled workflows, and tracking progress against milestones while surfacing risks and re-prioritizing as needed; they also collaborate with CSMs, Architects, and Engagement Managers and contribute to internal playbooks and delivery assets. Qualifications include 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling cross-functional teams to adopt tools; familiarity with collaboration governance and workspace architecture; knowledge of Human-Centered Design, Design Thinking, or Agile methodologies; fluency in Miro or similar platforms; and near-native Japanese with business-level English. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend), a diverse, collaborative culture, and information about location-specific benefits and life at Miro.

Miro's SWAT team collaborates with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, operating across 4-5 global support hubs with a hybrid model that baseline includes 2 days per week in the Austin hub and flexibility for remote work. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include leading investigations to isolate root causes, triaging and prioritizing escalations with a data-driven backlog, building lightweight internal/external tools and workflows to streamline diagnostics, and contributing to RCAs, runbooks, and product feedback. Requirements include 3–5+ years in technical support engineering or similar production-facing roles, proven incident response and triage experience, ability to unblock escalations, scripting/development for tooling, excellent written and verbal communication, and strong cross-functional collaboration and leadership without authority. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), emphasizes diversity and inclusion, and promotes a collaborative culture as a mission-driven visual workspace for distributed teams, with recruitment data handled per its policy and resources available online.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, a newly created role designed to provide advanced AI-driven consulting as a strategic partner to enterprise TAM clients. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guide enterprise customers through innovation workflows, and build integration strategies that maximize adoption and make Miro indispensable to their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via REST APIs, WebSDK, and MCP, owning platform health, scaling adoption, coaching internal champions, partnering with Customer Success to inform strategy and prove business impact, and acting as the strategic technical partner end-to-end. Requirements include 5+ years in enterprise SaaS consulting or related customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change across organizations, plus data-driven decision making and proactive ownership. The role offers benefits such as equity, wellbeing support, a work-from-home equipment allowance, and a learning & development stipend, and reflects Miro’s commitment to a diverse, inclusive culture and belonging, with location-specific details available on the benefits board and recruitment privacy policy.

Miro’s Marketing Analytics team, reporting to the Head of Analytics, is transitioning from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, and Product Marketing, while collaborating with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, defining the vision and governance for marketing analytics, and delivering immediate value through improved measurement, attribution, and insights, as well as strengthening data infrastructure. Responsibilities include building the team and processes, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Candidates need 10+ years in marketing analytics or data science with at least 4 years in leadership, deep PLG and B2B analytics expertise, proven attribution and experimentation experience, strong SQL/Looker/Tableau/dbt/Python or R skills, knowledge of marketing tech stacks, and the ability to translate complex data into actionable insights while upholding governance and privacy. The package includes a salary range of $243,200 to $304,000 (site-specific) with 401k matching, competitive equity, health benefits, fertility/family benefits, flexible time off, and learning/donation allowances, and Miro emphasizes a diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function that partners with all marketing groups and cross-functional teams (Data Engineering, Marketing Ops, Sales Ops, Finance) to scale its strategic influence. The role will lead this evolution, scale the team, define the vision and trusted metrics frameworks, and partner across the organization to strengthen data infrastructure and governance while delivering immediate value through improved measurement, attribution, and insights. Responsibilities include building and leading the analytics team, defining a strategic roadmap for marketing analytics across PLG and enterprise segments, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and collaborating with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science (with 4+ years in leadership), deep PLG/B2B analytics expertise, proven attribution and experimentation experience, strong SQL and tools (Looker/Tableau, dbt, Python/R), familiarity with Salesforce, Marketo, Segment, GA, and a track record of turning complex data into actionable business insights with a privacy-by-design mindset. What’s in it for you: a benefits package including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, a diverse, collaborative environment at a mission-driven company, and location-specific benefits; Miro emphasizes belonging and inclusion and follows a recruitment privacy policy.

Miro’s Monetization team builds and runs the pricing and packaging platform, runs experiments to optimize the conversion funnel, and collaborates with Payments, License Management, and product teams to monetize products and bring AI-first capabilities to market. As a Backend Engineer, you’ll design, build, and scale the core services that power selling products for tens of millions of users and work on monetizing metered usage or launching new products. You’ll design and maintain backend services, create proofs of concept, support experimentation, work cross-functionally to bring products to market, drive initiatives to optimize conversion, contribute to architecture for scalability and maintainability, and maintain high code quality with tests and automation, including using AI coding tools. Requirements include 5+ years of backend experience, production experience with Java or Kotlin, experience designing scalable services, proficiency in CI/CD, observability, and test automation, a strong ownership mindset, and experience in a product-led company. The role offers benefits such as equity, wellbeing support, home-office stipend, and an annual learning stipend, within Miro’s diverse, inclusive culture and global team, with information about life at Miro and the recruitment privacy policy available.

You will lead a distributed senior Professional Services team in Europe (EMEA), mainly based in London and Amsterdam, in a hybrid model, to help customers realize their vision by guiding adoption, driving Miro innovation, and accelerating outcomes, reporting to Global PS Leadership and serving as the regional link between delivery and business results. The role fills gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, with immediate impact including keeping complex engagements healthy, coaching senior practitioners to be trusted executive advisors, and aligning cross-functional partners on capacity, forecasting, and customer outcomes while supporting global PS revenue growth. You’ll lead and develop the EMEA team to operate as trusted executive partners, run the regional delivery backbone (capacity planning, utilization, forecasting, governance), and collaborate with Sales, Customer Success, Product, and Partners to align on pipeline and drive renewals and expansion; you’ll also resolve delivery trade-offs in ambiguity and build scalable processes that fix systemic issues rather than firefighting. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery with direct revenue/margin accountability; proven experience managing senior individual contributors and coaching them to engage with C-suite and enterprise stakeholders; hands-on operational leadership across capacity planning, utilization, forecasting, and governance; strong cross-functional collaboration and executive communication, and comfort working in a high-collaboration, distributed environment using tools like Slack, Salesforce, and Miro. What’s in it for you: a global benefits package including equity, wellbeing, WFH equipment allowance, and an L&D stipend; a diverse, collaborative culture aligned with Miro’s mission to empower teams; location-specific benefits may vary, with further details on the Global Miro benefits board and recruitment privacy policy.

The Innovation Architect serves as a Solution Architect for Miro’s MOST program, translating business strategy into scalable collaboration architectures, governance models, and an outcomes-driven roadmap to deliver measurable value across teams and geographies. They lead discovery, align stakeholders, and design governance, workspace structure, lifecycle, and templates, plus lightweight prototypes to accelerate adoption and enable structured change management. They coach teams on Miro best practices, run workshops across Agile, product development, and strategy domains, and partner with IT/Admin to ensure standards and reduce tool sprawl while guiding cross-functional adoption. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and enable cross-functional teams, familiarity with collaboration governance, workspace architecture, and design methods, and near-native Japanese with business-level English proficiency (with Miro or similar tools preferred). The role offers global benefits (equity, wellbeing, WFH equipment, and an L&D stipend), a diverse and inclusive culture, and opportunities to stay current on Miro innovations and AI trends while contributing to internal playbooks and delivery assets.

Miro’s SWAT team in Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction by owning high-impact escalations, driving proactive fixes, and building internal tooling. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and coordinating across Engineering and Support with follow-the-sun on-call coverage. Responsibilities include leading investigations, isolating root causes, maintaining a data-driven backlog of defects, and building tools/workflows to streamline diagnostics and mitigations, plus contributing to RCAs, runbooks, and product feedback. Requirements are 3–5+ years in technical support, sustaining, SWAT/TAM, or similar roles, strong incident response and triage experience, ability to unblock escalations, scripting/development for internal tooling, and excellent cross-functional communication. The role offers a hybrid model with a baseline of 2 days/week in the Austin hub and a preference for Austin-area residents, flexible remote work when needed, plus global benefits like equity and a development stipend, all within a culture of belonging and collaboration aligned with Miro’s mission.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to fill a real gap by bringing advanced AI-driven consulting to enterprise TAM customers. You’ll pioneer delivering TAM services using Miro’s AI capabilities, collaborate with Product and Customer Success, and help enterprise teams redesign workflows and build durable integrations so Miro becomes indispensable. You’ll redesign AI-driven workflows across the full innovation cycle, own the technical health of customer accounts (APIs, WebSDK, MCP), scale adoption, coach internal champions, lead change management, and partner with CS for Quarterly Business Reviews to demonstrate business impact. You’ll need 5+ years in enterprise SaaS-facing roles, hands-on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of driving large-scale adoption and executive-level workshops, and a proactive ownership mindset. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, collaborative culture, with a mission to empower teams to create the next big thing, serving 100M+ users and 250,000 companies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution by building the team, defining a strategic vision, establishing trusted marketing metrics, and strengthening data infrastructure and governance to deliver immediate value through better measurement, attribution, and insights. Key responsibilities include designing and implementing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and serving as a strategic thought partner to marketing leadership. Candidates should have 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and solid understanding of marketing tech stacks and data governance. Miro offers a compensation range of $243,200 to $304,000 (specific to NY/SF/LA), plus benefits such as 401k matching, equity, health coverage, and programs for learning, wellbeing, and charitable giving within a diverse and inclusive culture.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing and cross-functional teams like Data Engineering, Marketing Ops, Sales Ops, and Finance to scale impact across PLG and enterprise. The role will lead the evolution of marketing analytics, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision, trusted metrics framework, and governance. Key responsibilities include building the team and processes, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and improving data reliability with Data Engineering. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and data flows, and the ability to translate complex data into clear business insights with privacy-by-design considerations. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on a diverse, inclusive culture, a global product with hundreds of millions of users, and a Recruitment Privacy Policy.

The Monetization team builds and runs Miro's pricing and packaging platform to help product teams package, sell, and experiment with products, collaborating with Payments and License Management and bringing AI-first capabilities to market. As a Backend Engineer, you'll design, build, and scale the core systems powering selling across Miro, support metered usage and new products, and run experiments to optimize conversions and trials for tens of millions of users. You’ll design and maintain backend services, create prototypes, make trade-offs for experimentation, work cross-functionally to bring new products to market, contribute to architecture and infrastructure for scalability and performance, and help shape the technical strategy for Pricing and Packaging. Requirements include 5+ years of backend experience, strong production Java or Kotlin skills, experience designing scalable services, and proficiency with CI/CD, observability, and test automation, plus a collaborative, ownership-driven approach in a product-led company. Miro offers global benefits including equity, wellbeing support, a work-from-home equipment allowance, and a Learning & Development stipend, and emphasizes belonging and diversity across its 13 hubs with a Recruitment Privacy Policy in place.

You’ll lead a distributed senior Professional Services team across EMEA (primarily London and Amsterdam) in a hybrid model, guiding adoption and innovation on Miro to accelerate outcomes, and you’ll serve as the regional link between delivery execution and business results in close collaboration with Sales, Customer Success, Product, and Partners. The role fills regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact on keeping complex engagements healthy and coaching practitioners to become trusted executive advisors while supporting revenue growth through renewals and expansion. You’ll run the operational backbone—capacity planning, utilization management, forecasting, and delivery governance—and make critical trade-off decisions in ambiguous environments while building scalable delivery processes and addressing systemic issues. You’ll shape how EMEA contributes to global PS revenue by evolving service offerings, improving efficiency, and feeding regional insights back to global strategy through cross-functional alignment with Sales, Customer Success, Product, and Partners. Candidates should have 8+ years in Professional Services or enterprise SaaS delivery with revenue/margin accountability, hands-on operational leadership, and a proven ability to lead senior contributors and navigate ambiguity, plus strong executive communication and collaboration; the role demands a high-collaboration environment with 65% meetings and 35% deep work, and offers benefits such as equity, wellbeing, a WFH stipend, and a Learning & Development allowance, aligned with Miro’s commitment to diversity and inclusion.

The Innovation Architect serves as a Solution Architect for Miro’s MOST program, providing enterprise-style ongoing advisory services valued at 240 hours per year to design, implement, and scale collaboration solutions across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose workflow adoption challenges, design governance and operating models, and create an outcomes-driven solution roadmap while acting as a trusted advisor to both business and technical stakeholders. Responsibilities include leading discovery, facilitating alignment and prioritization, assessing collaboration and workspace maturity, implementing governance frameworks, guiding change management, coaching best practices, prototyping reusable workflows, and tracking milestones with risk management. Requirements comprise 6+ years in consulting or related fields, experience enabling cross-functional tool adoption, familiarity with collaboration governance and workspace architecture, knowledge of Agile/Design Thinking, and fluency in Japanese and English, with strong communication and stakeholder-management skills. The role offers global benefits including equity and stipends, and sits within Miro’s diverse, inclusive culture, with a recruitment privacy policy applicable to applicants.

- The SWAT team at Miro partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, focusing on Stabilization, Workaround, Advocacy, and Triage to own high‑impact escalations, drive proactive fixes, and build internal tooling. - The SWAT Engineer II role is a technical responder for complex customer‑reported issues and production incidents, participating in a structured follow-the-sun on-call rotation to keep customers unblocked and informed. - Responsibilities include leading investigations to isolate root causes, triaging and prioritizing escalations, maintaining a data‑driven backlog of defects and improvements, building lightweight tools and workflows, and contributing to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. - Requirements include 3–5+ years in a production‑facing technical role, proven incident response and triage experience, ability to unblock escalations quickly via collaboration and decisive action, scripting/development for tooling, excellent communication, and strong cross‑functional leadership; the role offers a hybrid model with two days per week in the Austin hub (flexible to remote work) and prefers Austin or surrounding areas. - About Miro: a visual workspace used by over 100M users and 250,000 companies, with 1,600+ employees across 13 hubs, emphasizing diversity and inclusion, a supportive culture, and a global benefits package; recruitment privacy is handled per policy.

Join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to marquee TAM customers while collaborating with Product, PS, and Customer Success. You’ll pioneer AI-driven TAM delivery, guide enterprise customers through innovation workflows, design durable integration strategies with Miro’s APIs, WebSDK, and MCP, and embed Miro as a daily essential tool. You’ll monitor platform health, drive adoption at scale by coaching internal champions, support change management across organizations, and lead Quarterly Business Reviews with CS to show business impact. Candidates should have 5+ years in enterprise SaaS customer-facing tech roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale adoption, and the ability to facilitate executive-level discussions and own outcomes. Miro offers a global benefits package including equity, wellbeing benefits, equipment stipends, and an L&D stipend, emphasizes diversity and belonging, and invites you to contribute to a mission to empower teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision and trusted metrics framework while strengthening data governance and infrastructure. Responsibilities include building and leading the team, defining a strategic roadmap for marketing analytics aligned with PLG and enterprise segments, establishing a single source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution/KPI systems and experimentation programs, strong SQL, Looker/Tableau, dbt, and Python/R skills, familiarity with marketing tech stacks (Salesforce, Marketo, Segment, Google Analytics), and the ability to synthesize complex data into actionable insights with systems thinking. Benefits include 401k matching and competitive equity, health benefits, family formation benefits, flexible time off, development allowances, charitable donation matching, a salary range of $243,200 to $304,000 (final compensation based on skills and experience), and a note that Miro emphasizes diversity, inclusion, and a recruitment privacy policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision for marketing analytics with trusted metrics frameworks and governance. Key responsibilities include building and leading the team, defining a strategic roadmap for PLG and enterprise segments, establishing a single source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG and B2B analytics, experience with attribution frameworks, KPI systems, and experimentation, strong SQL and analytics tooling (Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality, governance, and privacy-by-design. The role offers a global benefits package including equity, wellbeing benefits, a work-from-home stipend, and an annual Learning & Development allowance, along with a diverse, inclusive culture and location-specific benefits, all within Miro’s commitment to privacy in recruitment.

The Monetization team builds and runs Miro’s pricing and packaging platform, enabling product teams to package and sell products, run experiments to optimize the conversion funnel, and collaborate with Payments and License Management on billing and licensing. As a Backend Engineer, you’ll design, develop, and scale the core systems that power selling capabilities for tens of millions of users, work on microservices for metered usage and product monetization, and help bring new products to market. You’ll create proofs of concept, support experimentation with trade-offs, contribute to architecture and infrastructure choices for scalability and performance, and leverage AI coding tools to improve team workflows. Requirements include 5+ years of backend experience, production Java or Kotlin, designing scalable services, strong CI/CD, observability, test automation, and a collaborative, product-led mindset. Miro offers equity and benefits, a diverse and inclusive culture, a global presence with many hubs and 100M+ users, and a Recruitment Privacy Policy governing applicant data.

You will lead a distributed, hybrid team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam), guiding adoption and innovation on Miro to accelerate customer outcomes. You will act as the regional connector between delivery execution and business outcomes, collaborating with Sales, Customer Success, Product, and global PS leadership to align pipeline, scope delivery, and drive renewals and expansion. The role fills critical gaps in the region—leadership, people development, operational discipline, and scalable enterprise delivery—delivering immediate impact by keeping complex engagements healthy and coaching practitioners to become trusted executive advisors. You’ll own the operational backbone (capacity planning, utilization management, forecasting, and delivery governance), build scalable delivery processes, and make trade-off decisions in ambiguous situations to shape solutions and contribute to global PS revenue growth. The ideal candidate has 8+ years in Professional Services or enterprise SaaS delivery, proven experience leading senior contributors and engaging with C-suite stakeholders, strong cross-functional collaboration and executive communication, and thrives in a highly collaborative, distributed environment, with Miro offering a diverse culture and growth-focused benefits.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription offering 240 hours to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery, facilitating alignment, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, running workshops, prototyping templates, partnering with IT/Admin to standardize setup, and tracking progress while flagging risks. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration; ability to lead discovery and synthesize insights; cross-functional enabling experience; familiarity with governance/workspace architecture and design thinking; fluency in Miro or similar platforms; and near-native Japanese with business-level English. Perks cover a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and inclusive team culture, and information about Miro’s mission and work environment.

The SWAT team at Miro partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring customer friction, handling high-impact escalations and building tooling to improve responsiveness. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging, and collaborating across Engineering and Support to deliver durable fixes, processes, and documentation, with a follow-the-sun on-call rotation. Responsibilities include leading investigations to isolate root causes, maintaining a data-driven backlog of defects and improvements, building lightweight internal/external tools for diagnostics and mitigations, and contributing to RCAs, runbooks, and product feedback while coordinating safe communications during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar roles, proven incident response and triage experience, ability to unblock escalations quickly, practical scripting/development for tooling, and excellent written/verbal communication and cross-functional leadership. Miro offers a global benefits package and a hybrid work model (2 days/week in the Austin hub, with flexibility for remote work), a mission- and culture-focused environment that values belonging and diversity, and notes privacy practices through its Recruitment Privacy Policy.

This job posting is for a Technical Account Manager in Miro's Professional Services team for EMEA, reporting to the EMEA+JAPAC lead, and designed to be strategic partners to enterprise customers who purchase TAM services. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities. Responsibilities include redesigning AI-driven enterprise workflows from discovery to delivery, integrating with Miro's REST APIs, WebSDK, and MCP, owning account technical health, scaling adoption, coaching internal champions, and conducting Quarterly Business Reviews with Customer Success to demonstrate business impact. Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record in workflow optimization and change management, and a proactive ownership mindset. Benefits and culture emphasize equity, wellbeing support, a learning stipend, and a diverse, collaborative environment focused on belonging and inclusion, with details on location-specific benefits and privacy policies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function, partnering with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building the team, defining the strategic vision for marketing analytics, establishing trusted metrics and governance, and delivering immediate value through improved measurement, attribution, and insights. Responsibilities include scaling headcount and processes, creating a roadmap for analytics across PLG and enterprise, establishing a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, expertise in attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into insights for both technical and executive audiences. Benefits include 401k matching, competitive equity, health benefits, fertility/family benefits, flexible time off, wellness and equipment allowances, learning budget, and charitable donation matching; the salary range is $243,200 to $304,000 for select locations with final compensation determined by experience, and Miro emphasizes belonging, diversity, and privacy in its recruitment policies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision and roadmap for marketing analytics, establish a trusted metrics framework, and strengthen data infrastructure, governance, and investment decision frameworks (including multi-touch attribution, MMM, and incrementality testing). Responsibilities include building and leading the team, aligning strategies across PLG and enterprise segments, delivering immediate value through improved measurement and insights, designing attribution frameworks, scaling experimentation, and serving as a strategic partner to senior marketing leadership. Requirements: 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and a privacy-by-design approach. Benefits and culture: global benefits including equity, wellbeing, a WFH equipment allowance, and an Learning & Development stipend, plus a diverse, inclusive environment and mission to empower teams, with Miro’s scale (1,600+ employees across 13 hubs and 100M+ users) and a Recruitment Privacy Policy.

The Monetization team at Miro builds and runs pricing and packaging platforms, runs experiments to optimize the conversion funnel, and collaborates with Payments and License Management to monetize products, including bringing AI-first capabilities to market. As a Backend Engineer, you’ll design, develop, and maintain backend services that power selling products for tens of millions of users, work on metered usage monetization and new product launches, and run experiments to optimize trials and conversions. You’ll contribute to system architecture and infrastructure with a focus on scalability and performance, maintain high code quality, leverage AI coding tools, and participate in cross-functional projects to bring products to market on top of the Monetization platform. Requirements include 5+ years of backend experience, strong Java or Kotlin production experience, experience designing scalable services, and proficiency with CI/CD, observability, and test automation, plus a collaborative, product-led approach. Miro offers benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, inclusive culture, while noting that benefits may vary by location and that recruitment data are handled under Miro’s Recruitment Privacy Policy.

You will lead a distributed EMEA Professional Services team based in London and Amsterdam, guiding customer adoption and innovation on Miro while coordinating with Sales, Customer Success, Product, and Partners, and you will report to Global PS Leadership. The role fills regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners to become trusted executive advisors, and aligning cross-functional partners on capacity, forecasting, and outcomes. You’ll lead capacity planning, utilization management, forecasting, and delivery governance; partner with Sales, CS, Product, and global PS leadership to align on pipeline and scope delivery, drive outcomes that support renewals and expansion, and make critical trade-off decisions in ambiguous situations while building scalable processes and tooling. You’ll shape how EMEA contributes to global PS revenue growth by evolving service offerings, improving delivery efficiency, and bringing regional insights back to global strategy, operating in a highly collaborative environment with executive-level communication. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability; a proven track record managing senior individual contributors and coaching them to engage with C-suite; hands-on operational leadership across capacity planning, utilization, forecasting, and governance; comfort navigating ambiguity and cross-functional collaboration using Slack, Salesforce, and Miro; and Miro emphasizes equity, wellbeing, remote-work support, and a strong commitment to diversity and inclusion.

The Innovation Architect in Miro’s MOST program serves as a Solution Architect providing enterprise clients with 240 hours per year of ongoing guidance to design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, facilitating workshops, prototyping templates, and partnering with IT to standardize workspace setup and governance. Requirements include 6+ years in consulting/change management/Agile transformation or related fields, proven ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance, and fluency in Japanese and English. Benefits include global packages with equity, wellbeing, WFH equipment allowance, learning stipend, and a culture that emphasizes diverse, inclusive collaboration, aligned with Miro’s mission and privacy policies.

The SWAT Engineer II is a key member of Miro's Customer Support organization, bridging Support and Engineering to stabilize incidents, drive proactive fixes, and build tooling—SWAT stands for Stabilization, Workaround, Advocacy, and Triage. You will lead investigations into complex customer-reported issues and production incidents, triage with data-driven prioritization, and coordinate with Engineering, Product, Security, Legal, and CS to ensure timely, safe fixes and clear customer communications. You’ll create durable solutions by developing internal/external tooling, writing runbooks, contributing to RCAs and preventive actions, and maintaining a visible backlog of defects and improvements. Requirements include 3–5+ years in technical support engineering or similar, strong incident response and triage experience, scripting or development for tooling, excellent communication, and cross-functional leadership; the role is hybrid with 2 days per week in Austin, but remote work is flexible. Miro is a global, diverse company with a mission to empower teams, offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and emphasizes belonging, inclusion, and collaboration across 13 hubs.

Miro is seeking a Technical Account Manager for its Professional Services team in EMEA to act as a strategic partner to enterprise TAM customers, coordinating with the PS team, Product, and Customer Success. This newly created role focuses on advanced consulting and AI-driven delivery, pioneering how TAM services are delivered with Miro’s AI capabilities and feeding insights to the wider team. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, building integrations via Miro’s REST APIs, WebSDK, and MCP, owning account technical health, scaling adoption, coaching internal champions, and leading change management with CSMs to demonstrate business impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, experience driving platform adoption and cross-functional collaboration, and a proactive, outcomes-oriented mindset. The role offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a culture focused on inclusion, collaboration, and helping teams innovate with Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function partnering with Marketing and cross-functional teams. The role leads this evolution, scales the team, and delivers immediate value through improved measurement, attribution, and insights, while shaping the vision and governance of marketing data. You’ll build and lead the team, define a roadmap for PLG and enterprise analytics, establish a trusted metrics source with Marketing Ops, Sales, Growth, and Finance, and design attribution and investment frameworks (multi-touch attribution, MMM) plus scalable experimentation. Requirements include 10+ years in marketing analytics/data science (4+ in leadership), deep PLG/B2B analytics expertise, proven attribution and experimentation experience, strong SQL/Looker/Tableau/dbt/Python or R, and familiarity with marketing tech stacks and data governance; plus the ability to translate complex data into executive-ready insights. The package includes a salary range of $243,200–$304,000 (location-based), 401k matching and equity, comprehensive benefits, learning and development support, and a culture that values diversity, inclusion, and collaboration.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that collaborates with all marketing disciplines (Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation) as well as Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead that evolution by scaling the team, delivering immediate value through better measurement, attribution, and insights, and defining the vision for marketing analytics while strengthening data infrastructure and governance across the organization. Responsibilities include building and leading the team and processes, defining a strategic roadmap for marketing analytics aligned with PLG and enterprise priorities, establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation standards, and partnering with Data Engineering to improve data reliability and reporting. Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise (self-serve funnels, activation, lead scoring, pipeline attribution), proven attribution frameworks and experimentation programs, strong SQL and tools (Looker/Tableau, dbt, Python/R), solid knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into clear business insights with a systems-thinking approach. The offer includes global benefits like equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes belonging, diversity, and collaboration, with location-specific benefits outlined in the Global Miro benefits board and a Recruitment Privacy Policy.

The Monetization teams build and run Miro’s pricing and packaging platform, run experiments to optimize the conversion funnel, enable product teams to package and sell products, and collaborate with Payments and License Management on Billing and Licensing, while expanding AI-first capabilities for market delivery. As a Backend Engineer in Monetization, you’ll help design and scale the core infrastructure that powers selling products across Miro, laying the foundation for how pricing, packaging, and monetization are built, deployed, and consumed by tens of millions of users. You’ll work on microservices, partner with vendors to monetize metered usage (for example, credits), and contribute to projects bringing new products to market and refining flows to optimize conversions and trials through experimentation. Responsibilities include designing, developing, and maintaining backend services for pricing/packaging, creating prototypes, making trade-offs for experiments, contributing to scalable architecture, maintaining high code quality through testing and automation, and leveraging AI coding tools to improve collaboration. Requirements are 5+ years of backend experience, strong production experience with Java or Kotlin, designing scalable services, proficiency in CI/CD and observability, test automation, and a collaborative, product-led mindset; Miro also highlights its benefits, diversity/inclusion, and mission to empower teams.

You’ll lead a distributed Professional Services team in EMEA (London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to translate customers’ vision into adoption, innovation on Miro, and measurable outcomes. Your immediate impact is keeping delivery healthy across complex enterprise engagements, coaching senior practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes to support revenue growth and renewals. Responsibilities include running the operational backbone of regional delivery (capacity planning, utilization, forecasting, governance), building scalable delivery processes, making trade-offs and defining solutions in ambiguity, and shaping regional contributions to global PS strategy and offerings. Requirements include 8+ years in PS/enterprise consulting/SaaS delivery with revenue or margin accountability, proven experience managing senior contributors and engaging C-suite, hands-on experience with capacity planning and governance, and strong cross-functional, executive communication skills in a highly collaborative environment. The company offers benefits such as equity, wellbeing, a work-from-home equipment allowance, and an annual learning and development stipend, with location-specific variations; Miro emphasizes belonging, diversity, inclusion, and a mission to empower teams, and it provides information on its Recruitment Privacy Policy.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours per year to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with customer needs; they act as trusted advisors to both business and technical stakeholders and craft end-to-end collaboration solutions combining process, workspace, governance, and enablement. Core responsibilities include leading discovery, facilitating alignment sessions, conducting assessments, designing governance (workspace structure, naming, access, lifecycle, templates), guiding change-management, coaching on best practices and AI workflows, facilitating workshops, building prototypes and templates, partnering with IT to standardize governance, recommending process optimizations, providing ongoing advisory support, tracking milestones and risks, and collaborating with CSMs and Architects for consistent delivery. Requirements include 6+ years in consulting/change management/Agile transformation or similar fields, experience enabling cross-functional teams to adopt new tools, the ability to map workflows and diagnose adoption barriers, familiarity with governance frameworks and design thinking, fluency in Miro or similar platforms, and near-native Japanese with business-level English. The role offers a global benefits package (equity, wellbeing, a WFH equipment stipend, and an annual Learning & Development stipend) and is embedded in a diverse, collaborative culture at a global company focused on belonging and innovation.

The SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction, handling high-impact escalations and building internal tooling to improve responsiveness and reliability. As a SWAT Engineer II, you will act as a technical responder for complex customer-reported issues and production incidents, lead investigations, triage with a data-driven backlog, and turn learnings into durable fixes, runbooks, and tooling, with a follow-the-sun on-call rotation. The role requires 3–5+ years in technical support engineering or similar production-facing roles, proven incident response and triage experience, scripting/automation skills, and strong cross-functional communication and leadership. The position is hybrid with 2 days a week in the Austin hub; candidates in Austin or surrounding areas are preferred, but working from home is possible when needed. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams, and notes a Recruitment Privacy Policy for applicant data.

- You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product and Customer Success. - The role is newly created to fill a gap with advanced consulting skills and a focus on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding those insights back to the team. - Responsibilities include redesigning and optimizing AI-driven workflows across the full innovation cycle, integrating with Miro’s REST APIs, WebSDK, and MCP; owning account technical health, driving adoption, coaching internal champions, and partnering with Customer Success to run Quarterly Business Reviews and demonstrate impact. - Requirements include 5+ years in enterprise SaaS consulting or similar customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of large-scale adoption and change management, and the ability to lead data-informed executive conversations. - Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning and development stipend, within a diverse, collaborative global culture committed to belonging, with details available in Miro’s recruitment privacy policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function and will partner with Marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and strengthening data infrastructure and governance. Key responsibilities include building and leading the analytics team, setting a strategic roadmap for marketing analytics across PLG and enterprise, establishing a trusted source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B marketing analytics, proven attribution and experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks and data governance/privacy. Benefits include a competitive salary range of $243,200 to $304,000 for certain locations, 401k matching, health benefits, fertility and family forming benefits, flexible time off, learning allowances, charitable donation matches, and a culture focused on belonging, collaboration, and innovation at Miro.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, as well as with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role will lead this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision for marketing analytics along with trusted metrics frameworks and data governance. - Key responsibilities include building the team, defining a strategic roadmap for PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering. - Requirements include 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), understanding of marketing tech stacks, and a systems-thinking focus on data quality and privacy-by-design. - Miro offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative culture with location-specific benefits and a Recruitment Privacy Policy.

The Monetization team builds and runs Miro's pricing and packaging platform, enabling product teams to package, price, and sell products while running experiments to optimize conversion and trials and collaborating with Payments and License Management on billing and licensing, with AI-first capabilities being brought to market. As a Backend Engineer, you'll design, develop, and maintain backend services powering pricing and monetization, create proofs of concept, and work on metered usage monetization and new products to bring them to market. You'll contribute to system architecture and infrastructure for scalability, performance, and maintainability, drive cross-functional projects, lead experiments to optimize conversion, and leverage AI coding tools to enhance team productivity. Requirements include 5+ years of backend experience, strong Java or Kotlin production experience, designing scalable services, proficiency with CI/CD, observability, and test automation, and a collaborative ownership mindset in a product-led environment. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and inclusion with a global team and notes its Recruitment Privacy Policy.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, guiding customer adoption and innovation on Miro to accelerate outcomes, while coordinating with Sales, Customer Success, Product, and Partners and reporting to Global PS Leadership as the regional connector between delivery and business outcomes. The role fills gaps in EMEA—regional leadership, people development, operational discipline, and scalable enterprise delivery—delivering immediate impact by keeping complex engagements healthy, coaching senior practitioners to become trusted advisors to executives, and aligning capacity, forecasting, and customer outcomes to support global PS revenue growth. What you’ll do includes leading and developing the team as strategic partners to enterprise executives, running the operational backbone with capacity planning, utilization, forecasting, and delivery governance, and partnering to align pipeline, scope delivery, and drive renewals and expansion; you’ll make critical delivery trade-offs in ambiguous situations and build scalable processes to fix systemic issues rather than firefighting. What you’ll need: 8+ years in Professional Services, enterprise consulting, or SaaS delivery serving enterprise customers with direct revenue or margin accountability, a proven track record managing senior individual contributors and coaching them to engage with C-suite, hands-on experience owning capacity planning and governance, ability to lead in ambiguous environments with strong cross-functional collaboration and executive communication, and comfort working with distributed teams using Slack, Salesforce, and Miro. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a culture that emphasizes diversity, belonging, and collaboration and a mission to empower teams to create the next big thing.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription that provides enterprise customers 240 hours annually to design, implement, and scale Miro-based collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, implementing governance, guiding change management, coaching on best practices and templates, prototyping workflows, and partnering with IT to standardize workspace setup and reduce tool sprawl. Qualifications require 6+ years in consulting/change management/Agile/digital collaboration, the ability to lead structured discovery and cross-functional enablement, familiarity with governance/workspace architecture and lifecycle management, experience with Human-Centered Design/Design Thinking/Agile, fluency in Miro or similar platforms, and near-native Japanese plus business English. The role emphasizes growth, diversity, and belonging with global benefits and a learning stipend, and invites candidates to learn more about life at Miro and its mission to empower teams to create the next big thing.

- Miro's SWAT team partners with Engineering to protect product quality and accelerate incident resolution across 4–5 global support hubs, operating in a hybrid model with a baseline in the Austin hub. - As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, with a follow-the-sun on-call rotation. - Your responsibilities include leading investigations, isolating root causes, maintaining a data-driven backlog of defects and improvements, building lightweight tools and workflows to streamline diagnostics and mitigations, and contributing to RCAs, runbooks, and product feedback while coordinating with Engineering, Product, Security, Legal, and CS. - Requirements are 3–5+ years in Technical Support Engineering or related roles, proven incident response and triage experience, ability to unblock escalations quickly, scripting/development experience for tooling, and excellent written and verbal communication plus cross-functional leadership. - Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits detailed on the Global Miro benefits board; the company emphasizes belonging and inclusive collaboration, and while Austin-based hub presence is preferred, remote work is flexible.

The position is a Technical Account Manager for Miro's Professional Services in EMEA, reporting to the EMEA+JAPAC lead, created to fill a gap with advanced AI‑driven delivery. You'll pioneer delivering TAM services using Miro’s AI, collaborate with Product to stay ahead of new capabilities, and work with Customer Success to ensure large accounts receive both deep technical expertise and strong relationship coverage. Responsibilities include redesigning AI‑driven workflows across the full innovation cycle, building integrations via Miro's REST APIs, WebSDK, and MCP, owning the technical health of customer accounts, scaling adoption, and partnering with CS to run Quarterly Business Reviews that demonstrate impact. Requirements include 5+ years in enterprise SaaS‑quality consulting, TAM, or related roles, hands-on experience with AI tools and prompt engineering, fluent API/integration skills, a track record of large‑scale adoption and organizational change, and a proactive, outcomes‑driven mindset. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an annual L&D stipend) and emphasizes diversity, belonging, and collaboration as it helps teams create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership and cross-functional teams including Data Engineering, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building and scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, governance, and data infrastructure for marketing analytics. Key responsibilities include establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to enhance data reliability. Requirements include 10+ years in marketing analytics or data science with at least 4 years in leadership, deep PLG/B2B analytics expertise, strong SQL and tool proficiency (Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and the ability to translate complex data into actionable insights with systems thinking. The package includes 401(k) matching and equity, health benefits, flexible time off, professional development allowances, and a salary range of $243,200 to $304,000 (New York/San Francisco/Los Angeles-specific), with final compensation determined by skills and experience; Miro is a global visual workspace that emphasizes belonging and inclusion.

The Marketing Analytics team at Miro is transitioning from centralized support to a dedicated, embedded function that partners with all marketing groups and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and establishing trusted metrics and governance. Responsibilities include building the team and processes, defining a strategic roadmap for marketing analytics across PLG and enterprise, creating a single source of truth for marketing metrics in partnership with Marketing Ops, Sales, Growth, and Finance, and designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing) to enable ROI visibility and budget optimization. The role also involves scaling experimentation, improving data reliability and reporting with Data Engineering, and serving as a strategic thought partner to leadership by translating analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality and privacy-by-design, with the role offering equity, development opportunities, and a strong emphasis on inclusion and collaboration at Miro.

Miro’s Monetization team builds the pricing and packaging platform, enables product teams to package and sell products, runs experiments to optimize the conversion funnel and trials, and collaborates with Payments and License Management on billing and licensing to explore monetization models, while pursuing AI-first capabilities. The Backend Engineer role involves designing, building, and scaling the core that powers selling products for tens of millions of users, laying the technical foundation for how Miro builds, deploys, and monetizes capabilities, including metered usage and new product launches. You’ll design and maintain backend services for pricing/packaging/monetization, create proofs of concept, support experimentation with trade-offs, work cross-functionally on bringing new products to market, drive initiatives to optimize conversion or monetization, shape architecture for scalability and maintainability, and use AI coding tools to improve workflows. Requirements include 5+ years of backend experience, strong production experience with Java or Kotlin, designing scalable services, proficiency in CI/CD/observability/test automation, a strong ownership mindset and collaborative problem-solving, and experience in a product-led company. Benefits and culture include equity, wellbeing support, WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative environment; Miro is a global visual workspace with a mission to empower teams, emphasizing belonging and inclusion across its 100M+ users and 1,600+ employees.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to drive adoption, innovation on Miro, and customer outcomes. The role fills regional leadership gaps in people development, operational discipline, and scalable enterprise delivery, delivering immediate impact by keeping delivery healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and outcomes. You’ll run the regional delivery backbone—capacity planning, utilization management, forecasting, and delivery governance—to ensure consistent, high-quality delivery and to support renewals and expansion. You’ll build scalable delivery processes, spot systemic issues across engagements, fix them at the process and tooling level, and shape EMEA’s contribution to global PS revenue by evolving offerings and sharing regional insights. Requirements include 8+ years in PS or enterprise SaaS delivery with revenue or margin accountability, proven leadership of senior ICs, hands-on ops experience, ability to navigate ambiguity, strong cross-functional collaboration and executive communication, and comfort in a highly collaborative, distributed environment; benefits include equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with a commitment to diversity and inclusion.

The Innovation Architect acts as a Solution Architect for Miro's MOST program, a yearly enterprise services subscription that provides 240 hours to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow adoption challenges, design governance and operating models, and create an outcomes-driven roadmap. They serve as trusted advisors to business and technical stakeholders, leading discovery, alignment sessions, and defining adoption milestones while designing end-to-end collaboration solutions. They facilitate change management, coach teams on best practices and AI-enabled workflows, run workshops across Agile/product/design thinking, build prototypes and templates, and collaborate with IT/Admin to standardize governance and reduce tool sprawl. Requirements include 6+ years in consulting or related fields, strong cross-functional enablement experience, familiarity with governance/workspace architecture, fluency in Japanese and English, and benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend (with location-specific variations).

Miro’s Customer Support organization partners with Engineering to protect product quality, accelerate incident resolution, and remove customer friction, with the SWAT team (Stabilization, Workaround, Advocacy, and Triage) owning high-impact escalations and building internal tooling to improve responsiveness and reliability. The SWAT team operates across 4–5 global support hubs, tackling tough, technical, and complex issues to ensure continuous coverage for worldwide customers while maintaining empathy and proactive service. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging precisely, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling, plus participating in a structured follow-the-sun on-call rotation. You’ll lead investigations, isolate root causes, drive resolutions or escalations with clear SLAs, maintain a visible data-driven backlog of defects and improvements, build lightweight tools/workflows, provide technical leadership, contribute to RCAs and preventive actions, and coordinate with Engineering, Product, Security, Legal, and CS during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar, proven incident response and triage experience, ability to unblock escalations with fast triage and decisive action, scripting or development for internal tooling, and strong cross-functional communication; Miro offers global benefits, equity, wellbeing perks, a Learning & Development stipend, a hybrid model with 2 days weekly in the Austin hub (Austin-area preferred but remote work is possible), and a strong commitment to diversity and belonging.

The role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success. It is a newly created role focused on AI-driven delivery, pioneering how TAM services are delivered using Miro's AI capabilities and feeding insights back to improve the entire team. Responsibilities include redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customer integrations with Miro's REST APIs, WebSDK, and MCP, owning account technical health and adoption, building internal champions and Centers of Excellence to drive change, and partnering with Customer Success to run QBRs and demonstrate business impact. Requirements include 5+ years in relevant enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong technical fluency with APIs and enterprise IT ecosystems, a track record of workflow optimization and large-scale adoption, and the ability to facilitate executive-level workshops with data-informed insights. What’s in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, along with a diverse, collaborative environment; Miro’s mission and scale (100M+ users, 250,000+ companies) and a strong commitment to diversity and inclusion, plus recruitment privacy details.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, with cross-functional collaboration to scale impact. The role leads this evolution, building and scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, metrics framework, and governance in partnership with the broader organization. Responsibilities include establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to improve data reliability and reporting infrastructure. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution/KPI systems and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into actionable insights with systems thinking and privacy-by-design. The salary range for this role is $243,200 to $304,000 (location-specific), with 401k matching, competitive equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning and development allowances, charitable donation matching, and a description of Miro’s culture and commitment to diversity and inclusion, plus a recruitment privacy policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision and governance for marketing analytics. Responsibilities include building the team and processes, crafting a strategic roadmap for PLG and enterprise marketing, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting infrastructure. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B analytics and attribution, strong technical skills in SQL, Looker/Tableau, dbt, Python/R, and familiarity with Salesforce, Marketo, Segment, and Google Analytics, plus a focus on data quality and privacy-by-design. Miro offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a culture that values belonging, diversity, and collaboration, with location-specific benefits available; Recruitment Privacy Policy is available.

The Monetization team at Miro builds and runs the pricing and packaging platform, enabling product teams to package and sell products, running experiments to optimize the conversion funnel, and collaborating with Payments and License Management on Billing and Licensing, while developing AI-first capabilities for the market. As a Backend Engineer, you’ll design, develop, and maintain backend services that power pricing, packaging, and monetization, create proofs of concept, support experimentation, and work cross-functionally to bring new products to market on the Monetization platform. You’ll contribute to system architecture for scalability and performance, drive technical strategy, maintain high code quality through testing and automation, and leverage AI coding tools; requirements include 5+ years of backend experience, Java or Kotlin in production, scalable services, CI/CD and observability, and a product-led background. The role offers global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences; you’ll join a diverse team in a supportive environment. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, founded in 2011, employing 1,600+ people in 13 hubs, committed to belonging, inclusion, and diverse teams, and with a Recruitment Privacy Policy governing applicants’ data.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, guiding adoption, driving Miro innovation, and accelerating customer outcomes while partnering with Sales, Customer Success, Product, and Partners and reporting to Global PS Leadership. The role fills critical regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an immediate impact of keeping complex engagements healthy, coaching senior practitioners to become trusted executives’ advisors, and aligning capacity, forecasting, and customer outcomes to support global PS revenue growth. You’ll lead and develop the EMEA team to operate as strategic partners to enterprise executives, run the regional delivery backbone of capacity planning, utilization, forecasting, and governance, partner with Sales, CS, Product, and global PS leadership to align on pipeline and scope, and make critical delivery trade-off decisions in ambiguous situations while building scalable processes and embedding regional insights into global strategy. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability, a proven track record managing senior individual contributors and coaching them to engage with C-suite, hands-on ownership of capacity planning and governance, comfort in ambiguity, strong cross-functional collaboration and executive-level communication, and the ability to operate in a highly collaborative environment (65% meetings, 35% deep work) across distributed teams using Slack, Salesforce, and Miro. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture; the company’s mission is to empower teams to create the next big thing, and recruitment data is handled under the Recruitment Privacy Policy.

The Innovation Architect within Miro's MOST program acts as a Solution Architect for collaboration, translating client strategy into scalable Miro-based architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, create a 240-hour MOST plan aligned to customer goals, facilitate vision and adoption milestones, assess workflows, design governance and operating models, and drive change-management, enablement, and cross-functional workshops across agile, product, design thinking, and strategy. They develop governance frameworks, prototype templates and workflows, partner with IT/Admin to standardize workspace setup and reduce tool sprawl, track progress, flag risks, and re-prioritize work, while collaborating with CSMs, Architects, and Engagement Managers to ensure consistent delivery and impact. Required qualifications include 6+ years in consulting/change management/Agile transformation/digital collaboration, proven ability to lead structured discovery and actionable recommendations, strong cross-functional enablement, familiarity with governance/workspace architecture, experience with Human-Centered Design/Agile/Design Thinking, fluency in Miro (preferred) or similar tools, and near-native Japanese with business English. Benefits include equity, wellbeing, WFH equipment allowance, and an annual L&D stipend, with location-specific variations; Miro emphasizes diversity and collaboration and provides information about life at Miro and its Recruitment Privacy Policy.

Miro's SWAT team (Stabilization, Workaround, Advocacy, and Triage) partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, operating across 4–5 global hubs with a hybrid Austin-based model. The SWAT Engineer II is a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling, with a follow-the-sun on-call rotation. Responsibilities include leading investigations, isolating root causes, prioritizing escalations with a data-driven backlog, building tooling and workflows to streamline diagnostics and mitigations, providing technical leadership, and contributing to RCAs and product feedback. Requirements are 3–5+ years in technical/support engineering or similar production-facing roles, proven incident response and triage experience, the ability to unblock escalations with fast triage and collaboration, practical scripting/development for internal tooling, and excellent written and verbal communication plus cross-functional leadership. Perks include a global benefits package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture emphasizing belonging and inclusion, and location flexibility with a preference for Austin residency, plus information about Miro’s mission and life at the company.

You’ll join Miro’s Professional Services team as a Technical Account Manager for EMEA, reporting to the EMEA + JAPAC lead, and your mission is to be a strategic partner to enterprise TAM customers while advancing AI-driven delivery. This is a newly created role designed to fill a gap, focusing on pioneering TAM service delivery using Miro’s AI capabilities and helping customers redesign how they work with innovation workflows and durable integration strategies. Your responsibilities include redesigning and optimizing AI-driven workflows across the full innovation lifecycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and partnering with Customer Success on quarterly reviews. You’ll need 5+ years in relevant enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong technical fluency with APIs and enterprise IT ecosystems, a proven track record in workflow optimization and large-scale adoption, and a proactive, ownership-driven mindset. Miro offers benefits such as equity, wellbeing support, a home-office stipend, and an L&D allowance, along with a diverse, collaborative culture that emphasizes belonging and inclusion and a Recruitment Privacy Policy for applicants.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with all marketing domains and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role leads the evolution by scaling the team, defining a vision and roadmap, establishing a trusted metrics framework, and designing attribution, MMM, incrementality testing, and experimentation to improve ROI. - Responsibilities include building the team structure and culture, aligning analytics with PLG and enterprise priorities, establishing a single source of truth for marketing metrics, and partnering across the organization to strengthen data infrastructure and governance. - Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), familiarity with Salesforce/Marketo/Segment/GA, and the ability to translate data into actionable insights with a focus on data quality and privacy-by-design. - The role offers a compensation package with a salary range of $243,200 to $304,000 (location-dependent), 401k matching plus competitive equity, comprehensive health benefits, and a culture at Miro that values belonging, collaboration, and diversity.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance, offering an opportunity to scale impact. The role leads this evolution, scales the team, delivers immediate value through improved measurement, attribution, and insights, and defines a long-term vision and trusted metrics framework across the organization. Responsibilities include building the team and processes, defining a roadmap for PLG and enterprise, creating a trusted source of truth, designing multi-touch attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering for data reliability and governance. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. The company offers global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, emphasizes diversity and belonging, and shares details about Miro’s mission and life at Miro.

Miro is seeking a Backend Engineer for the Canvas Backend team to power canvas content and enable real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role entails delivering high-quality technical designs and self-documented code, building scalable, high-performing solutions with concurrency and fault tolerance, optimizing performance, designing future-proof data access patterns, owning features long-term, and collaborating across Miro to improve product and engineering practices. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust, high-scale distributed systems, proficiency in REST and WebSockets, familiarity with cloud architecture (prefer AWS), understanding of high-load SaaS infrastructure and Kafka or equivalent messaging systems, and strong Java multithreading knowledge. What’s in it for you: a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus being part of a diverse team and location-specific benefits. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000+ companies, founded in 2011, co-headquartered in San Francisco and Amsterdam, employing over 1,600 people in 13 hubs, with a culture that emphasizes collaboration, belonging, and inclusion, and a Recruitment Privacy Policy governing applicant data.

The Advisory Services team in Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro, aligning its value with IT and business goals, conducting assessments, leading change initiatives, designing governance, facilitating use-case workshops, prototyping capabilities, and coaching Agile adoption. You’ll lead workshops, assess workflows, connect with stakeholders, drive scalable governance, develop prototypes, coach Agile practices, and identify barriers to teamwork to deliver measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, enterprise experience, strong facilitation, familiarity with Human-Centered Design and governance frameworks, Agile experience, and strong communication. Miro offers a global benefits package (equity, wellbeing, remote-work equipment allowance, L&D stipend), fosters a diverse and inclusive culture, and states it uses applicant data in accordance with its Recruitment Privacy Policy.

The Senior Manager, Professional Services Delivery – Japan leads Miro’s Japan PS delivery across MOST, Implementation, Advisory, and Technical Account Management, with autonomy and escalation authority, supervising Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers. The role tailors global PS programs to Japanese market nuances, contributes to global PS strategy, and acts as the primary escalation and decision authority for Japan, collaborating with Sales, Customer Success, Product, and partners to ensure high-quality delivery and trusted customer partnerships. In the first 6-12 months, success is defined by stable, trusted delivery across Japan, a high-performing local team with clear standards, effective adaptation of global programs, strong alignment with Sales and Customer Success leadership, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous operation in fast-changing environments, and fluency in both English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, local adaptation of global programs, and an AI-first mindset. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend), a diverse, collaborative culture focused on belonging, and emphasizes its mission to empower teams and foster inclusion.

The job posting describes the Workplace Manager role at Miro, part of the Workplace department’s Operations function, responsible for the Austin, San Francisco, New York, and Sydney hubs to deliver a world-class employee experience within the Integrated Workplace Excellence framework. You will develop and execute Miro’s workplace strategy, own hub-related projects, maintain strong relationships across the company, and ensure offices are comfortable, functional, and supportive of engagement and collaboration. You’ll coach and grow the Austin team, manage vendors and contracts, and lead workplace projects such as moves and program roll-outs. Candidates need at least 5 years in a similar role, proven team leadership, strong negotiation and vendor management, excellent communication, problem-solving, adaptability, and a self-starting ownership mindset. The role offers competitive pay with growth opportunities, equity, wellbeing and development stipends, location-based benefits, and highlights Miro’s diverse, inclusive culture and mission, along with privacy policy context.

The Canvas Backend team at Miro builds the platform for canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps to enable new use cases and high performance. The Backend Engineer role requires 5+ years of backend development, experience with Java 17, Kotlin, Spring, high-scale distributed systems, REST and WebSockets, familiarity with AWS, Kafka, and strong multithreading knowledge, along with a readiness to drive change and own critical parts of the code. Responsibilities include designing high-quality architectures and self-documented code, building scalable, fault-tolerant solutions, optimizing performance, creating flexible data access patterns and contracts, taking long-term ownership, writing exception-safe mission-critical code, and collaborating with teams across Miro to improve product and engineering practices. Benefits include equity, wellbeing allowances, a work-from-home equipment stipend, an annual Learning & Development stipend, and a diverse, supportive culture with emphasis on belonging, with location-specific variations. Miro is a visual workspace used by over 100 million users and 250,000 companies, founded in 2011 and employing more than 1,600 people across 13 hubs, prioritizing diverse, inclusive collaboration and fostering an environment where everyone can contribute.

Miro’s Advisory Services team provides strategic, human-centered change and workflow transformation guidance for Enterprise customers to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, and designing governance models, change initiatives, and workshops to improve collaboration. You’ll develop simple prototypes to showcase possibilities, lead use-case workshops, coach on Agile practices, and identify barriers to teamwork to drive measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, strong facilitation, experience with enterprise teams, and familiarity with Human-Centered Design, governance frameworks, and Agile tools like Miro. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment, and an annual Learning & Development stipend), a diverse and inclusive culture, and Miro’s mission to empower teams to create the next big thing, along with information about life at Miro and recruitment privacy.

- Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with programs including MOST and one-time Implementation, Advisory, and TAM engagements, and Japan is a fast-growing, high-touch market requiring precision and deep partnership. - The Senior Manager, Professional Services Delivery – Japan, is the senior PS leader for Japan, responsible for all PS delivery motions (MOST, Implementation, Advisory, TAM) and leads Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy. - The role evolves global programs to reflect Japanese market expectations, cultural nuance, and regional growth needs, acts as the primary escalation and decision authority for Japan, and contributes to global Professional Services outcomes. - In the first 6-12 months, success means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with growth paths, adapted global programs to regional realities, and alignment with Sales and Customer Success. - Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, and English/Japanese fluency; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs, and an AI-first mindset.

This role is part of Miro's Workplace department and uses a data-driven approach to design policies that underpin a safe, world-class hub experience as part of the Integrated Workplace Excellence framework. The Workplace Manager will oversee the Austin, San Francisco, New York, and Sydney offices, focusing on delivering a world-class employee experience, ensuring the spaces are safe and functional, and shaping Miro's workplace strategy and service delivery. Responsibilities include developing and executing the workplace strategy, owning hub-related projects and day-to-day execution, coordinating internal events, maintaining office spaces and liaising with building management, coaching regional team members, and managing vendors/contracts with SLAs, including moves and program rollouts. Requirements include at least five years in a similar workplace/facilities management role, proven experience in leading teams, strong negotiation and vendor management skills, excellent communication, problem-solving, and a self-motivated ownership mindset. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, and Miro emphasizes diversity and inclusion across 13 hubs worldwide, with recruitment privacy policies governing applicant data.

The Canvas Backend team at Miro builds the platform that enables product teams to create and evolve canvas content and supports real-time and asynchronous collaboration, providing a stable, high-performance foundation for future innovation. The Backend Engineer role is for someone with strong software engineering experience who is ready to drive change, work with large-scale systems, and collaborate across Miro to define extendable interfaces for Canvas model data. Key responsibilities include designing and implementing high-quality, scalable, fault-tolerant solutions; optimizing performance; creating flexible data access patterns and API/event contracts; taking long-term ownership of features; and writing exception-safe, mission-critical code. Requirements include 5+ years of backend development, expertise in Java 17, Kotlin, Spring (including Spring Boot), 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, high-load SaaS understanding, Apache Kafka or equivalent, and strong Java multithreading knowledge. Perks include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, inclusion, collaboration, and belonging, with location-specific benefits and a Recruitment Privacy Policy governing applicant data.

Miro's Advisory Services team provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value with Miro. In this role, you’ll support teams in adopting Miro, partner with IT and business stakeholders to align Miro’s value with organizational goals, and conduct assessments with recommendations to improve collaboration. You’ll help design and implement change initiatives, assist in governance models that support teamwork and innovation, facilitate workshops, develop simple prototypes, and recommend ways to streamline tool usage and Agile integration. You’ll lead workshops to improve collaboration and identify high-impact use cases, assess team workflows, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvement. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, strong facilitation and communication skills, enterprise experience with Miro or similar tools, plus benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with Miro’s emphasis on diversity and belonging.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions for Japan (MOST, Implementation, Advisory, TAM) and oversees teams including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy to tailor global programs to Japanese market needs. Responsibilities include direct people leadership and talent development, setting high standards for professionalism and client engagement, coaching senior practitioners as trusted enterprise advisors, and partnering on hiring, performance, and succession planning to build a strong local leadership bench aligned with global standards. Strategic and operational duties encompass regional capacity planning and delivery readiness, delivering delivery excellence to support renewals and expansion, identifying regional adaptations of global programs, and contributing Japan-specific insights to global PS strategy, while collaborating with Sales, Customer Success, Product, and partners. Success in 6-12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear development paths, effective regionalization of global programs, alignment with Sales and CS, and measurable revenue contribution to global PS. The role requires 8+ years in PS/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and autonomous operation in fast-changing environments, fluency in English and Japanese, with preferred background in Japan-specific PS leadership and an AI-focused approach; and Miro offers a global benefits package, a diverse, inclusive culture, and opportunities for growth.

The Operations function within Miro's Workplace department uses a data-driven, innovative approach to design policies and protocols that underpin a safe, secure, and world-class hub experience under the Integrated Workplace Excellence framework. The Workplace Manager will lead the Austin, San Francisco, New York, and Sydney offices to the next level by delivering a world-class employee experience, ensuring safety and functionality, and shaping Miro's workplace strategy and service delivery. Key responsibilities include developing and executing the workplace strategy aligned with business objectives, owning hub projects, maintaining strong stakeholder relationships, managing employee experience events, coordinating office maintenance, and liaising with building management. The role also involves coaching and developing the Austin team, overseeing workplace vendors and contractors, negotiating contracts, and managing projects such as office moves and program rollouts. Candidates should have at least five years in a similar role, proven leadership and vendor-management skills, excellent communication and problem-solving abilities, with benefits including equity, wellbeing, equipment allowance, and a Learning & Development stipend, along with Miro’s commitment to diversity and privacy.

Miro’s Canvas Backend team is seeking a Backend Engineer to help build the platform for canvas content and to underpin real-time and asynchronous collaboration between the Board Server and collaboration apps. The role involves designing high-quality, scalable backend systems, owning important subsystems long-term, and collaborating across teams to provide stable interfaces and future-proof data contracts for the Canvas model. Requirements include 5+ years in backend development (Java 17, Kotlin, Spring), 4+ years building large-scale distributed systems, proficiency with REST and WebSockets, AWS familiarity, Kafka, and strong multithreading knowledge in Java. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations. Miro emphasizes diversity, belonging, and inclusion, highlights its mission to empower teams to create the next big thing, and notes its global presence and recruitment privacy policy.

Miro’s Advisory Services team, part of Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you’ll support Miro adoption by aligning with IT and business goals, conducting assessments, designing change initiatives and governance models, leading workshops, developing prototypes, and coaching Agile practices. You’ll lead collaboration workshops, assess and optimize team workflows, connect Miro’s value to organizational goals, guide change initiatives, and help remove barriers to measurable improvement. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change/Agile or related fields, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance, Agile, and Miro or similar tools. Miro offers benefits such as equity, wellbeing benefits, a work-from-home equipment allowance, and an annual learning & development stipend, within a diverse, collaborative culture; the company is a global visual workspace with over 100 million users and serves more than 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing belonging and inclusion.

Miro's Japan Professional Services helps enterprise customers adopt and scale the Innovation Workspace, offering MOST programs along with one-time Implementation, Advisory, and Technical Account Management engagements, with a focus on precision and deep partnership in a fast-growing market. The Senior Manager, Professional Services Delivery – Japan is the region's senior PS leader, accountable for all PS delivery and for evolving global programs to fit Japanese market expectations, while leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs. Responsibilities include people leadership and talent development, setting high professional standards, coaching practitioners as trusted advisors, and coordinating regional capacity planning, delivery readiness, and cross-functional collaboration with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs, strong alignment with Sales and CS, and tangible revenue impact. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, and fluency in English and Japanese; preferred factors include prior leadership in Japan, experience with high-touch enterprise delivery, an AI-first mindset, and experience tailoring global programs, with benefits such as equity and various wellbeing and development allowances.

The role sits in the Operations function of Miro's Workplace department, using a data-driven approach to design policies that support a safe, world-class hub experience as part of the Integrated Workplace Excellence framework. The Workplace Manager will oversee the Austin, San Francisco, New York, and Sydney offices to deliver a world-class employee experience, ensure safety and functionality, and help shape Miro's workplace strategy with consistent service and learning-lab initiatives. Responsibilities include developing and executing the workplace strategy, leading hub projects with cross-functional teams, managing day-to-day office operations, coordinating events and maintenance, overseeing vendor contracts and relocations, and coaching regional team members to own the office end-to-end. Required qualifications include at least 5 years in a similar workplace/facilities role, proven leadership, strong negotiation and vendor-management skills, excellent communication, problem-solving ability, and a self-starting ownership mindset. The package includes global benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, along with Miro’s emphasis on diversity and inclusion and information about the recruitment privacy policy.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform for canvas content, enabling real-time and asynchronous collaboration and laying the foundation for future innovation with a high-performance, scalable product. The role involves owning key parts of the codebase, designing scalable, fault-tolerant solutions, optimizing performance, establishing future-proof data access patterns (APIs and events), and collaborating across teams to improve the product and engineering practices. Requirements include 5+ years of backend experience with Java 17, Kotlin, and Spring/Spring Boot, 4+ years in robust, high-scale distributed systems, REST and WebSockets, familiarity with AWS, understanding of high-load SaaS architectures, Kafka or equivalents, and strong Java multithreading knowledge. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, plus a diverse, supportive team and a recruiter reference (#LI-ID2). About Miro: a visual workspace platform with 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, ~1,600 employees across 13 hubs, emphasizing belonging, collaboration, diversity, and inclusion, and guided by a Recruitment Privacy Policy.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate business value with Miro. The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, guiding change initiatives and governance, facilitating workshops, prototyping, and coaching on Agile practices and collaboration improvement. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, ability to drive adoption, familiarity with Human-Centered Design and governance, and excellent communication. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment, Learning & Development stipend), with location-specific differences, plus a diverse, growth-oriented team environment. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, 1,600+ employees, valuing belonging and inclusion, with a Recruitment Privacy Policy in place.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and Technical Account Management) for Japan and manages Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy to tailor global programs to Japanese market needs. Responsibilities include people leadership and talent development, setting high professional standards, coaching senior practitioners as trusted advisors, regional capacity planning and delivery readiness, driving delivery governance and escalation, and collaborating with Sales, Customer Success, Product, and partners while maintaining quality. The role acts as Japan’s primary escalation and decision authority and contributes Japan-specific insights to global Professional Services strategy, ensuring alignment with global programs and regional growth needs. Success in 6-12 months is defined by a trusted, stable delivery motion with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to local realities, strong alignment with Sales and CS leadership, and tangible revenue contribution. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS; experience leading senior practitioners; strong delivery governance, prioritization, and escalation management; ability to operate autonomously in ambiguous, fast-changing environments; and fluency in English and Japanese; preferred experience includes prior leadership in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset.

The posting describes Miro's Workplace team within Operations, which uses innovative technology and a data-driven approach to deliver a safe, world-class hub experience as part of the Integrated Workplace Excellence framework. The role is for a Workplace Manager overseeing the Austin, San Francisco, New York, and Sydney offices, responsible for delivering a world-class employee experience and helping shape Miro’s workplace strategy. Key duties include executing the workplace strategy, owning hub-related projects, coordinating maintenance and events, ensuring safe and functional offices, and managing vendors, contracts, and office moves. Requirements include a minimum of five years in a similar Workplace/Facilities Manager role, leadership and team development experience, strong vendor negotiation skills, excellent communication, problem-solving, and a self-starting, accountable attitude. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details, and Miro emphasizes diversity, belonging, collaboration, and inclusion in its culture, along with a Recruitment Privacy Policy.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform for canvas content and real-time/asynchronous collaboration, enabling new customer use cases. The role involves taking ownership of critical code, designing scalable, high-performant, fault-tolerant systems, and delivering well-defined interfaces for Canvas model data in collaboration with other teams. Responsibilities include crafting high-quality designs and self-documented code, optimizing performance, creating stable data access patterns (APIs, events), and maintaining long-term ownership of features or subsystems while ensuring exception-safety. Requirements include 5+ years of backend experience, proficiency with Java 17, Kotlin, Spring, 4+ years in large distributed systems, REST and WebSockets, AWS familiarity, Kafka experience, and solid Java multithreading knowledge. The company offers global benefits such as equity, wellbeing benefit, equipment allowance, and an L&D stipend, and emphasizes a diverse, inclusive culture where collaboration and belonging are valued.

The Advisory Services team, within Miro’s Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro, a visual workspace used by over 100 million users and 250,000 companies. In this role you will help teams adopt Miro by sharing best practices, partnering with IT and business stakeholders, conducting assessments, guiding change initiatives and governance, facilitating workshops, developing prototypes, and coaching on Agile adoption and collaboration strategies. You’ll lead workshops to improve collaboration, assess workflows for productivity and alignment, connect Miro’s value to organizational goals, design scalable governance, create prototypes, and drive Agile integration and barrier removal for measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, strong facilitation and communication skills, experience with enterprise teams and collaboration tools, and familiarity with Human-Centered Design, governance frameworks, and Agile methodologies with experience on Miro or similar platforms. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging and inclusion across cultures and provides information on its global benefits and recruitment privacy policy.

The Senior Manager, Professional Services Delivery – Japan oversees all PS delivery (MOST, Implementation, Advisory, TAM) and leads a team of Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting professional standards, coaching practitioners to act as trusted enterprise advisors, and managing regional capacity, delivery readiness, and the evolution of global programs for local relevance. The role requires deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer confidence, with success defined by trusted delivery, strong customer feedback, and contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs, and an AI-first mindset. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, within Miro’s diverse, collaborative culture, as the company positions itself as a visual workspace for innovation serving 100M+ users and emphasizing belonging and inclusion; recruitment privacy policies apply.

Miro is seeking a Regional Workplace Manager to elevate its Austin, San Francisco, New York, and Sydney offices and execute a world-class employee experience aligned with the Integrated Workplace Excellence framework. The role involves owning hub experiences, leading cross-functional projects, ensuring safety and functionality, coordinating office maintenance, and delivering exceptional customer service and employee engagement. It also includes managing all workplace vendors and contracts, overseeing office moves and programs, and coaching a local team to run the office end-to-end. Requirements include a minimum of 5 years in a similar Workplace/Facilities Manager role, proven leadership, strong vendor management and negotiation skills, excellent communication, problem-solving abilities, and a self-motivated ownership attitude. Perks include competitive salary, growth opportunities, equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing diversity, belonging, and collaboration across its 13 global hubs.

The Canvas Backend team at Miro builds the platform that enables canvas content, real-time and asynchronous collaboration, and supports rapid product innovation across teams. The Backend Engineer role requires strong software engineering experience, willingness to drive change, the ability to handle high loads and scale systems, and collaboration across Miro to provide well-defined interfaces for Canvas model data. Responsibilities include designing high-quality technical designs and self-documented code, building scalable, high-performance solutions with concurrency and fault tolerance, optimizing performance, designing stable data access patterns and contracts, owning features long-term, writing exception-safe critical code, and collaborating to improve product and engineering practices. Requirements include 5+ years of backend development, experience with Java 17, Kotlin and Spring, 4+ years in robust distributed systems, proficiency with REST and WebSockets, familiarity with AWS, understanding of high-load SaaS architecture and Kafka, and strong Java multithreading knowledge. Benefits include equity, wellbeing, equipment allowance, and an annual Learning & Development stipend, with location-specific differences; Miro emphasizes belonging, diversity, and inclusion, and recruitment privacy policy governs applicant data.

The Advisory Services team at Miro provides strategic guidance for Enterprise plan customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization. In this role you will support teams in adopting Miro by demonstrating best practices, aligning value with IT and business goals, conducting assessments, guiding change initiatives, and developing governance models and workshops to improve collaboration. You will develop simple prototypes to demonstrate Miro’s capabilities, coach teams on Agile ways of working, identify barriers to effective teamwork, and design solutions that drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, hands-on experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, Agile practices, and Miro or similar tools. What’s in it for you includes global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with joining a diverse and collaborative team that emphasizes belonging and inclusion and a mission to empower teams to create the next big thing.

The Senior Manager, Professional Services Delivery – Japan leads Miro’s Japan PS delivery across MOST, Implementation, Advisory, and Technical Account Management, managing Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and TAMs with autonomy to tailor global programs to Japanese market needs. The role is the primary escalation and decision authority for Japan and is responsible for evolving global programs to reflect Japanese market expectations, cultural nuances, and regional growth. Responsibilities include people leadership and talent development, capacity planning, delivery governance, and cross-functional collaboration with Sales, Customer Success, and Product to represent Japanese customer needs. Required qualifications include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and AI-driven delivery approaches. In the first 6-12 months, success means trusted, stable delivery in Japan, a high-performing local team with clear standards, effective adaptation of global programs, alignment with Sales and CS leadership, and tangible revenue contributions to global Professional Services.

Miro is hiring a Regional Workplace Manager to lead the Austin, San Francisco, New York, and Sydney offices, responsible for delivering a world-class employee experience and shaping Miro’s workplace strategy within the Integrated Workplace Excellence framework. You will own the hub experience by collaborating with cross-functional project teams, maintaining strong relationships with employees and senior stakeholders, and ensuring consistent, exceptional service delivery. Key duties include developing and executing workplace programs aligned with business objectives, coordinating internal events, ensuring offices are comfortable and functional, and managing maintenance and building relationships. As the Regional Workplace Manager, you will coach and develop your team, oversee vendors and contractors, negotiate contracts and SLAs, and lead office moves, relocations, and other workplace projects. Requirements include at least five years in a similar workplace or facilities management role, proven leadership and vendor-management skills, strong communication and problem-solving abilities, and a proactive, self-starting mindset; Miro emphasizes diversity and inclusion and offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the benefits board.

The Canvas Backend team at Miro is seeking a Backend Engineer to develop the platform that enables new canvas content use cases and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, a willingness to drive change, the ability to scale high-load systems, owning important parts of the code, and collaborating across teams to define interfaces for Canvas data. Responsibilities include designing high-quality technical designs and code, building scalable, fault-tolerant solutions, optimizing performance, creating flexible but stable data access patterns (APIs, events), and maintaining exception-safe mission-critical code. Requirements include 5+ years of backend development, proficiency with Java 17, Kotlin, Spring, 4+ years in robust distributed systems, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS architectures and Kafka, and strong Java multithreading skills. Benefits include equity, wellbeing, equipment allowances, and an L&D stipend, with Miro emphasizing diversity and inclusion as a global company.

The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance to enterprise customers, focusing on change management, experience design, and workflow transformation to accelerate value from Miro. The role involves supporting adoption by leading workshops, aligning with IT and business stakeholders, conducting assessments, designing governance models, developing prototypes, and coaching Agile practices to improve collaboration and outcomes. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance, Agile methods, and tools like Miro. Benefits include a global package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences and a benefits board for details. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000+ companies, co-headquartered in San Francisco and Amsterdam, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing inclusion, collaboration, and belonging and providing a Recruitment Privacy Policy.

The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for Japan, responsible for all delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to reflect Japanese market expectations in global programs. You will direct people leadership and talent development, set high standards for professionalism, coach practitioners to be trusted advisors, collaborate on hiring and succession planning, and build a strong local leadership bench aligned with global standards. Strategic responsibilities include owning regional capacity planning and delivery readiness, driving delivery excellence to reinforce renewals and expansions, identifying where global programs should adapt regionally, and contributing Japan-specific insights to global PS strategy. Cross-functional collaboration is essential, including partnerships with Sales and Customer Success,Product teams to represent customer needs, and coordination with partners when appropriate, while maintaining strict quality standards; success is measured by trusted, stable delivery with strong customer feedback, alignment of global programs, and a tangible revenue contribution. The ideal candidate has 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous, fast-changing environments, and fluency in English and Japanese; preferred qualifications include prior PS leadership in Japan, experience with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset.

- The Operations function within the Workplace department uses innovative technology and a data-driven approach to design policies that enable a safe, secure, and world-class hub experience as part of Miro's Integrated Workplace Excellence framework. - The role is a Workplace Manager overseeing offices in Austin, San Francisco, New York, and Sydney, tasked with delivering a world-class employee experience and shaping the company's workplace strategy. - You will own hub-related projects, coordinate day-to-day execution, support employee engagement initiatives, ensure comfortable and functional office spaces, and manage vendors, contracts, and office moves. - Requirements include at least 5 years in a similar role, proven team leadership, strong negotiation and vendor management skills, excellent communication, problem-solving ability, and a self-starting ownership mindset. - The position offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, reflecting Miro's diverse and inclusive culture and global benefits, with a Recruitment Privacy Policy for applicants.

Miro is hiring a Backend Engineer for the Canvas Backend team, which powers canvas content and enables real-time and asynchronous collaboration between the Board Server and Collaboration apps to support future innovation. The role requires strong software engineering experience, readiness to drive change and experiment, the ability to scale high-load systems, and collaboration across teams to provide well-defined interfaces on Canvas data. Responsibilities include designing high-quality technical designs and code, building scalable and fault-tolerant solutions, optimizing performance, creating flexible yet stable data access patterns, taking long-term ownership of features, writing exception-safe code, and collaborating to improve product and engineering practices. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, AWS experience, understanding of high-load SaaS architectures, Kafka or equivalent messaging systems, and strong Java multithreading knowledge. Benefits include equity and other perks, a diverse and inclusive environment, location-specific benefits information, and Miro’s commitment to privacy and the Recruitment Privacy Policy for applicant data.

Miro’s Advisory Services team sits within the Professional Services organization and provides strategic guidance for Enterprise plan customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves supporting teams in adopting Miro, aligning its value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, guide change initiatives, coach on Agile ways of working, and identify barriers to collaboration to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile, or related fields, hands-on experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Agile/Miro. What’s in it for you includes global benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, a diverse and supportive culture, location-specific benefits, and a Recruitment Privacy Policy.

Miro's Professional Services helps enterprise customers adopt and scale the Innovation Workspace through programs like MOST and one-time engagements, with Japan identified as a fast-growing, high-touch market that requires local leadership, cultural fluency, and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan is the regional PS leader responsible for all delivery motions (MOST, Implementation, Advisory, TAM), leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to evolve global programs to fit Japanese market expectations and serve as the primary escalation authority. Responsibilities include people leadership and talent development (managing the team, setting standards, coaching, partnering on hiring and succession) and strategic/operational work (capacity planning, delivery excellence, regional adaptation of programs, and Japan-specific insights for global PS strategy). Cross-functional collaboration with Sales, Customer Success, Product, and partners is essential to support growth, renewals, and customer confidence, with a goal of trusted, stable delivery across Japan, a high-performing local team, and clear growth paths within 6–12 months. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, autonomous operation in ambiguous environments, fluency in English and Japanese, with preferred experience in leading PS teams in Japan, familiarity with high-touch enterprise delivery, and an AI-first mindset; the posting also notes benefits and Miro's mission and culture.

- The posting is for a Workplace Manager at Miro, part of the Workplace/Operations team, responsible for delivering a safe, secure, and world-class hub experience across Austin, San Francisco, New York, and Sydney as part of Miro’s Integrated Workplace Excellence framework. - The role involves developing and executing Miro’s workplace strategy aligned with business objectives, owning hub-related projects, and ensuring an exceptional employee experience and consistent service delivery. - Responsibilities include managing office spaces, coordinating maintenance, liaising with building management, supporting employee events and programs, and overseeing all workplace vendors/contractors as well as office moves and relocations. - Requirements call for a minimum of 5 years in a similar workplace/facilities role, proven leadership and vendor-management skills, strong communication, problem-solving ability, and a self-motivated, accountable mindset. - What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture; benefits may vary by location, with a Global Miro benefits policy and recruitment privacy considerations.

Miro's Canvas Backend team is looking for a Backend Engineer to enable canvas content and support both real-time and asynchronous collaboration, powering product teams and future innovation. The role involves owning key parts of the codebase, delivering high-quality, scalable, fault-tolerant solutions, designing flexible data access patterns and APIs, and collaborating across teams to improve architecture and practices. Requirements include 5+ years of backend experience (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, AWS familiarity, knowledge of high-load SaaS, Kafka or similar messaging, and Java multithreading. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, with location-specific details described on the Global Miro benefits board. About Miro: a global visual workspace with 100M users and 250k companies, emphasizing collaboration, diversity, and inclusion, and it operates under a Recruitment Privacy Policy governing applicant data.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization with Miro. As a consultant in this role, you’ll help teams adopt Miro by demonstrating best practices, aligning value with IT and business goals, conducting assessments, and designing change initiatives, governance models, and workshops. You’ll lead workshops to explore high-impact use cases and improve team collaboration, develop prototypes to showcase possibilities, coach Agile practices, and identify barriers to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance, and Agile tools like Miro. What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture and location-specific benefits, with Miro’s mission and Recruitment Privacy policy guiding your experience.

Miro's Professional Services helps enterprises adopt and scale its Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires local leadership, cultural fluency, and strong cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. This role owns regional capacity planning and delivery readiness, drives adaptation of global programs to Japanese market needs, and collaborates with Sales, Customer Success, Product, and partners while serving as the primary escalation and decision authority for Japan. In 6–12 months, success means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team, effective program adaptation, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong delivery governance, autonomy in ambiguous environments, and bilingual fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering benefits and a diverse, inclusive culture.

The posting describes a Workplace Manager role within Miro’s Operations function, focused on delivering a data-driven, policy-backed, safe and world-class hub experience under the Integrated Workplace Excellence framework. The role oversees the Austin, San Francisco, New York, and Sydney offices, aiming to create a happy, productive employee experience, ensure safety and functionality, foster collaboration, and shape Miro’s workplace strategy including learning-lab style service delivery. Key duties include developing and executing the workplace strategy, owning hub projects with cross-functional teams, communicating with employees and leaders, supporting events and programs, maintaining office spaces, coaching local team members, managing vendors and contractors, and overseeing office moves and other projects. Requirements include at least five years in a similar Workplace/Facilities Manager role, proven team leadership, strong vendor negotiation skills, excellent communication, problem-solving ability, adaptability, ownership, and a self-starting attitude. Miro offers a global benefits package (equity, wellbeing support, a WFH equipment allowance, and a learning and development stipend) and emphasizes belonging and inclusion as it grows its diverse, multi-hub workforce, along with notes on recruitment privacy policy.

Miro is expanding its Sales Development team in the DACH region and is hiring a dedicated SDR to target Germany, Austria, and Switzerland, focusing on identifying, engaging, and converting potential power users and high-potential customers. The SDR will be the first point of contact for many potential Miro customers, responsible for generating a steady pipeline through proactive outbound prospecting, multi-threaded outreach to key stakeholders, and handing off qualified opportunities to Account Executives. Key duties include prospecting established and high-growth companies in DACH, building relationships with department heads and IT stakeholders, collaborating with AEs and Marketing to refine regional messaging, and using Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, collaborative mindset. The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s commitment to diversity and inclusion and location-specific benefits outlined on the Global Miro benefits board.

Miro is expanding its Sales Development team in the DACH region (Germany, Austria, Switzerland) and is hiring a dedicated SDR to generate pipeline and engage future power users and high-potential customers, working with Account Executives, Marketing, and Product. As the SDR for DACH, you’ll be the first point of contact, responsible for uncovering high-potential accounts, engaging key decision-makers, and delivering qualified opportunities to the AE team. You’ll prospect across established and high-growth companies in DACH, build a consistent quarterly pipeline, cultivate relationships with department heads and IT stakeholders, and use outbound strategies (email, phone, LinkedIn, video) while collaborating with AEs and Marketing and leveraging tools like Salesforce, Outreach, Sales Navigator, and AI tools. Requirements include 1–2 years in tech or SaaS sales, strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach/Salesloft, Sales Navigator and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, learning and development stipend), a diverse and inclusive culture, and information about location-specific benefits along with the company's recruitment privacy policy.

Miro is expanding its Sales Development team into the DACH region (Germany, Austria, Switzerland) and is seeking a dedicated SDR to drive growth in those markets, where digital transformation and collaborative tools are becoming essential. The SDR will be the first point of contact for potential Miro customers, responsible for uncovering high-potential accounts, engaging decision-makers, and delivering qualified opportunities to the Account Executive team through proactive outbound prospecting and multi-threaded outreach. Key duties include prospecting established and high-growth companies in DACH, generating a consistent quarterly pipeline, building relationships with department heads and IT stakeholders, and collaborating with AEs and Marketing while using tools like Salesforce, Outreach, Sales Navigator, and AI. Requirements include 1–2 years of sales experience in tech or SaaS, strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, collaborative mindset. Miro offers a global benefits package (including equity, wellbeing, a WFH equipment allowance, and a learning and development stipend) and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing; benefits may vary by location.

Miro is expanding its Sales Development team in the DACH region and is seeking a dedicated Sales Development Representative to cover Germany, Austria, and Switzerland, working closely with Account Executives, Marketing, and Product to translate strategy into execution. As the SDR for DACH, you will be the first point of contact for potential customers, responsible for uncovering high-potential accounts, engaging key decision-makers, and building a robust pipeline to feed the Account Executives. You'll prospect established and high-growth companies across the region, cultivate relationships with department heads and IT stakeholders, use multi-channel outbound to spark authentic conversations, and collaborate with AEs and Marketing to refine regional messaging while using Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, inclusion, and empowering teams to create the next big thing.

Miro is expanding its Sales Development team in the DACH region and seeks a dedicated Sales Development Representative to focus on Germany, Austria, and Switzerland, driving growth by identifying and engaging future power users and high-potential customers. The SDR will be the first point of contact for potential Miro customers in DACH, responsible for prospecting, opening doors, and building a robust pipeline to deliver qualified opportunities to Account Executives. You’ll prospect established and high-growth companies across the DACH region, build relationships with decision-makers and IT stakeholders, collaborate with AEs and Marketing to refine regional messaging, and use tools like Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience in tech or SaaS, strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits include equity, wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s mission and a diverse, inclusive culture; location-specific benefits may vary and recruitment privacy policies apply.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) and serve as the first point of contact to uncover high-potential accounts and deliver qualified opportunities to the Account Executive team. You will prospect established and high-growth companies across DACH, build a robust pipeline, develop relationships with department heads and IT stakeholders, and use multi-channel outbound strategies (email, phone, LinkedIn, and video) while collaborating with AEs and Marketing. You’ll manage activity with tools like Salesforce, Outreach, Sales Navigator, and AI tools, stay informed on regional industry trends, and provide feedback to shape Miro’s regional go-to-market strategy. Requirements include 1–2 years in sales (tech or SaaS), strong prospecting, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach or Salesloft, Sales Navigator, and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. About Miro: a visual workspace for distributed teams used by over 100 million users and 250,000 companies, founded in 2011, with more than 1,600 employees across 13 hubs, committed to diversity and inclusion; the role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), and recruitment data is handled per Miro’s Recruitment Privacy Policy.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) by identifying and engaging high-potential customers for the sales team. The SDR will be the first point of contact for many potential customers, building a robust pipeline through proactive outbound prospecting, multi-threading to key stakeholders, and handing qualified opportunities to Account Executives. Responsibilities include prospecting established and high-growth companies in DACH, developing relationships with department heads and IT, collaborating with AEs and Marketing to refine regional messaging, and using tools like Salesforce, Outreach, Sales Navigator, and AI tools to forecast and maintain lead quality. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong outbound skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits highlighted include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with emphasis on Miro’s diverse, inclusive culture and mission to empower teams.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) and to be the first point of contact for potential customers. You will prospect established and high-growth companies, build a robust pipeline, and develop relationships with department heads, project leaders, and IT stakeholders using multi-channel outbound. You will collaborate with Account Executives, Marketing, and Product teams, and use tools like Salesforce, Outreach, Sales Navigator, and AI tools to manage activity, forecast pipeline, and refine regional messaging. Requirements include 1–2 years in tech or SaaS sales, strong outbound prospecting, German and English fluency, excellent communication, familiarity with sales tools, and a collaborative, high-ownership mindset. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive environment at Miro.

Miro’s Sales Development team is a key part of its go-to-market strategy, and the company is hiring a dedicated Sales Development Representative to cover the DACH region (Germany, Austria, Switzerland) to identify, engage, and convert future power users and high-potential customers. The SDR will be the first point of contact for many potential Miro customers in DACH, with a mission to uncover high-potential accounts, engage key decision-makers, and build a robust pipeline through proactive outbound prospecting and multi-threading into stakeholders, delivering qualified opportunities to the Account Executive team. Responsibilities include prospecting established and high-growth companies across DACH, building relationships with department heads and IT stakeholders, leveraging creative outbound strategies (email, phone, LinkedIn, video), collaborating with AEs and Marketing to refine regional messaging, and using Salesforce, Outreach, Sales Navigator and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach/Salesloft, Sales Navigator and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, Learning & Development stipend), a diverse team that supports growth, location-specific benefits per the Global Miro benefits board, and Miro’s emphasis on belonging and inclusion, along with the Recruitment Privacy Policy governing applicant data.

Miro is hiring a Sales Development Representative to cover the DACH region (Germany, Austria, Switzerland) and drive growth through outbound prospecting in collaboration with Account Executives, Marketing, and Product. In this role you’ll be the first point of contact, building a robust pipeline by prospecting established and high-growth companies, engaging key stakeholders, and using multi-channel outreach to demonstrate the value of visual collaboration. You’ll work cross-functionally to refine regional messaging and manage activity with tools like Salesforce, Outreach/Salesloft, Sales Navigator, and AI tools, while staying informed on regional trends to inform GTM strategy. Requirements include 1–2 years in tech/SaaS sales, strong outbound prospecting skills, fluent German and English, excellent communication, familiarity with common sales tools, and a self-motivated, collaborative mindset. Miro offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that aims to empower teams to create the next big thing.