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Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to help staff balance family, personal goals, and priorities. The company continues investing in its largest customers, partnering with 82% of the Fortune 500 and clients such as IBM, Tesla, Dish, Lufthansa, and more. The Account Management team aims to deepen customer relationships, solve complex challenges, and drive retention and expansion across Atlassian’s enterprise customers. The role focuses on accelerating revenue growth by expanding within existing customer footprints, maintaining best-in-class retention, and leading upsell, upgrade, and cross-sell through collaboration with Global Sales and strategic account planning. Responsibilities include managing high-value renewals and expansions, increasing product awareness, driving end-to-end sales cycles for cross-sell and upsell, staying current with product updates, and ensuring accurate forecasting and documentation.

Atlassian allows employees to work from an office, home, or a hybrid arrangement, giving them flexibility to support family and personal goals, and they hire people in any country with a legal entity. The Senior Machine Learning Systems Engineer on the Search Platform team will own the design, development, and production deployment of ML systems that power search across Jira, Confluence, and Rovo. The role involves designing scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and delivering ML components from experimentation to production across multiple regions and tenants with high availability and low latency. Responsibilities include building production ML models (neural rankers, embedding models, reranking), integrating them into serving infrastructure with frameworks such as Triton and PyTorch, and collaborating with researchers to productionize models with robust monitoring and evaluation. It also covers agentic and RAG-focused search, collaboration with Rovo and AI platform teams, operational excellence with observability and FinOps, and cross-functional collaboration including mentoring and guiding engineering best practices.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity. Enterprise Sales Development Representatives partner with Enterprise Account Executives to build a pipeline for Atlassian's most complex customers, in coordination with Sales Operations and Marketing, and report to an Enterprise Development Sales Manager. They are accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining customer obsession for the largest customers. They collaborate with enterprise sales, marketing, partners, and operations; are customer-focused, organized, and skilled at navigating objections with value-driven messaging; and prospect using personalized value-driven outreach via email, social, video, and calls. They build the pipeline with Enterprise Account Executives and Enterprise Marketing, develop deep understanding of customers’ organizations, goals, and challenges to add value, and enjoy using sales tech like SFDC, Gong, Outreach, and LinkedIn Navigator.

At Atlassian, employees can work in an office, from home, or a hybrid setup, and the company hires in any country where it has a legal entity to support workers’ priorities. They serve over 300,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—and aim to unleash every team’s potential through software while fostering a “play as a team” culture where employees work with Atlassian, not for it. Atlassian is leading the responsible integration of AI into cloud products, migrating customers to the cloud with transparent costs, faster collaboration, and accelerated business outcomes, all underpinned by a strong sales strategy for the enterprise market. The role focuses on named accounts or territories, acting as the main contact for strategic customers, developing strategic plans, identifying key decision-makers, building executive relationships, and collaborating with internal teams to deliver aligned solutions. Additional duties include market research, forecasting, mentoring junior sales staff, traveling as needed, and coordinating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to meet customer objectives.

Atlassian offers flexible work locations—office, home, or a hybrid—so employees can balance family and personal goals, and they hire people in any country where they have a legal entity. Enterprise Sales Development Representatives partner with Enterprise Account Executives to build and manage a sales pipeline for Atlassian’s most complex customers while ensuring a delightful customer experience, in tight coordination with Sales Operations and Marketing. You will report to an Enterprise Development Sales Manager and are accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for the largest customers. You collaborate with enterprise sales, marketing, partners, and operations; you are customer-focused, organized, and skilled at navigating objections with value-driven messaging, and proficient at prospecting using personalized value-driven messaging via email, social, video, and calling. You build the pipeline in partnership with Enterprise Account Executives and Enterprise Marketing, develop an in-depth understanding of customers’ organizations, goals, and challenges to add value, and you enjoy using sales technology like SFDC, Gong, Outreach, and LinkedIn Navigator.

The Global People Operations Team at Miro delivers streamlined, high-quality people services and aims to run a world-class, follow-the-sun service with AI-driven automation across the full employee lifecycle. The Austin-based People Operations Team Lead role is a high-impact, hands-on leadership position responsible for directly managing the US team, mentoring the broader Global People Ops organization, and designing scalable processes for a multi-state environment with deep US employment law expertise (CA, NY, TX). Key responsibilities include serving as the US expert on employment law and compliance, driving operational excellence and efficiency, resolving complex escalations, delivering cross-functional projects, partnering with stakeholders across People Technology, Legal, Total Rewards, and PBPs, and leveraging data to inform decisions. Required qualifications include 6+ years of US employment law experience (notably CA, NY, TX), a track record of implementing AI or automation and experience with Workday, exceptional stakeholder management, 2+ years of direct-report leadership, and the ability to simplify complex requirements and operate effectively in ambiguity. What’s in it for you includes a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend); Miro is a visual workspace serving 100M+ users and 250,000 companies, with a diverse, inclusive culture and a Recruitment Privacy Policy detailing how applicant data is handled.

The Global People Operations Team at Miro delivers streamlined, AI-enabled, data-driven HR services across the entire employee lifecycle with a follow-the-sun service model. The Austin-based People Operations Team Lead will directly manage the US team, mentor the global team, and serve as the US expert on employment law and compliance across 20+ states, with deep focus on California, New York, and Texas. Responsibilities include driving operational excellence and automation, resolving escalations, delivering cross-functional projects, partnering with stakeholders, and using data to guide decisions. Requirements include 6+ years of US employment law experience (especially CA, NY, TX), hands-on Workday experience, a track record of implementing AI/automation, and 2+ years of direct leadership with strong stakeholder management. Miro offers equity, wellbeing benefits, a learning stipend, and a culture centered on diversity, belonging, collaboration, and innovation across globally distributed teams.

The Global People Operations Team at Miro delivers streamlined, high-quality HR services across time zones, driven by AI-powered automation and employee self-service throughout the full lifecycle. The Austin-based People Operations Team Lead will directly manage the US team, mentor the global People Ops organization, handle complex escalations, and design scalable processes for a multi-state US environment. This role serves as Miro's US expert on employment law and compliance, with deep expertise in California, New York, and Texas, and collaborates across 20+ states to drive operational excellence, data-informed decisions, and cross-functional projects. Requirements include 6+ years of US employment law-focused HR experience, hands-on Workday expertise, a track record of implementing AI/automation, strong stakeholder management, hands-on leadership, the ability to simplify complex regulations, and comfort operating in ambiguity. Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Global People Operations Team at Miro delivers secure, compliant, end-to-end people services across the full employee lifecycle—onboarding to offboarding—using data-driven insights, AI-driven automation, and a follow-the-sun service model to scale globally. The Austin-based role is a high-impact People Operations Team Lead for the US, combining hands-on leadership with mentorship of the global team and deep expertise in US employment law, especially in California, New York, and Texas. Responsibilities include leading the US team, serving as the US subject matter expert on compliance, driving operational excellence and automation, handling complex escalations, delivering cross-functional projects, and partnering with stakeholders such as Legal, Total Rewards, and People Technology. Requirements include 6+ years of US HR experience with multi-state regulatory knowledge, experience implementing AI/automation and Workday, strong stakeholder management, hands-on leadership, and the ability to operate in ambiguity while translating complex requirements into simple, actionable guidance. Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning stipend, within Miro’s diverse, inclusive culture that emphasizes collaboration and belonging, along with a Recruitment Privacy Policy for applicant data.

- The Global People Operations Team at Miro provides streamlined, secure HR services across the employee lifecycle with AI-driven automation and a follow-the-sun model to support all time zones. - The Austin-based People Operations Team Lead will directly manage the US team, mentor globally, and serve as the US expert on employment law for CA, NY, TX, and other states, driving operational excellence. - Responsibilities include leading cross-functional projects, resolving escalations, driving efficiency through AI, partnering with Legal, People Technology, Total Rewards, PBPs, and other stakeholders, and basing decisions on data. - Requirements include 6+ years of US employment law experience with multi-state exposure (especially CA, NY, TX), hands-on Workday and automation experience, strong stakeholder management, and 2+ years of direct leadership with hands-on execution. - Miro offers equity, wellbeing benefits, a WFH equipment stipend, and an L&D stipend, along with a diverse, belonging-focused culture and opportunities to grow within a globally collaborative environment.

The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-enabled people services across the employee lifecycle with a follow-the-sun service delivery model and close partnerships with Payroll, Stock Admin, Workplace, and IT to scale globally. The role is an Austin-based US People Operations Team Lead who will directly manage the US team, mentor the Global People Ops organization, and serve as the subject-matter expert for US employment law across California, New York, and Texas, and other states. You’ll drive operational excellence by identifying service gaps, implementing AI and automation, handling complex escalations hands-on, and delivering complex cross-functional projects with stakeholder alignment and data-driven decision-making. Requirements include 6+ years of US employment law experience (CA, NY, TX) with multi-state regulatory insight, hands-on Workday experience, 2+ years of direct leadership, and the ability to translate intricate legal and operational requirements into simple, actionable guidance. Miro offers equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that values belonging and collaboration as it empowers teams to build the next big thing.

The Global People Operations Team at Miro provides AI-driven, secure, scalable HR services across the full employee lifecycle and aims to deliver a world-class, follow-the-sun service model. The Austin-based role is a high-impact US Team Lead who will directly manage the US People Operations team, mentor globally, and serve as the US expert on employment law across California, New York, Texas, and other states. Key responsibilities include leading the US team, driving operational excellence and automation, handling escalations, owning cross-functional projects, partnering with stakeholders, and using data to guide decisions. Requirements include 6+ years of US employment law experience, proficiency with AI/automation and Workday, strong stakeholder management and hands-on leadership, and the ability to operate in ambiguity and manage multi-state operations. Benefits include equity, wellbeing, a remote-work equipment allowance, and a Learning & Development stipend, alongside Miro’s commitment to diversity, inclusion, collaboration, and overall employee growth.

The Global People Operations Team at Miro delivers streamlined, AI-driven, secure, and compliant HR services across the full employee lifecycle, pursuing a follow-the-sun model and data-guided improvements while partnering to scale globally. The Austin-based People Operations Team Lead role will directly manage the US team, mentor globally, resolve escalations, and design scalable processes for a multi-state environment, with emphasis on US employment law in CA, NY, and TX. Responsibilities include leading the US team, acting as the US expert on employment law and compliance across 20+ states, driving operational excellence, championing AI/automation, handling complex cases, delivering cross-functional projects, and coordinating with key stakeholders. Requirements: 6+ years of US employment law experience with CA/NY/TX expertise, track record of implementing AI/automation and Workday, exceptional stakeholder management, 2+ years of direct leadership, ability to simplify complexity, strong program management, and comfort with ambiguity. Perks and culture include equity, wellbeing benefit, equipment allowance, and an L&D stipend, plus Miro’s commitments to belonging, diversity, and inclusion and a Recruitment Privacy Policy.

The Global People Operations Team at Miro provides streamlined, high-quality people services across the employee lifecycle with AI-powered automation and a world-class, follow-the-sun service model. The Austin-based People Operations Team Lead will directly manage the US team, mentor globally, and resolve escalations while building scalable processes for a multi-state US environment. They’ll serve as the US subject matter expert on employment law (CA, NY, TX) and drive operational excellence, automation, and cross-functional projects in partnership with Legal, Total Rewards, PBP, and People Tech. Requirements include 6+ years in US HR with deep exposure to CA/NY/TX and other states, proven ability to implement AI/automation and Workday, and strong leadership and stakeholder-management skills in ambiguous settings. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture with location-specific benefits aligned to Miro’s mission.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering secure, compliant, AI-enhanced HR services across the full employee lifecycle and working with partner teams to scale globally through a follow-the-sun service model. The role is an Austin-based People Operations Team Lead who will directly manage the US team, mentor colleagues globally, and serve as the US expert on employment law (California, New York, Texas) while driving automation and AI-enabled processes. You’ll lead cross-functional projects, resolve escalations, translate complex legal requirements into actionable guidance, and ensure on-time, well-documented delivery while maintaining high service standards. Requirements include 6+ years of US employment law experience with multi-state exposure, a track record of implementing AI/automation and Workday, exceptional stakeholder management, and hands-on leadership in ambiguous, fast-moving environments. Miro offers equity, wellbeing benefits, a learning stipend, and a collaborative, diverse culture; the company is a visual workspace for distributed teams with a global presence and a commitment to belonging and inclusion.

The Senior Alliance Manager, AWS, owns Zendesk’s strategic partnership with AWS to maximize co-sell motions and develop joint value propositions that accelerate growth. The role develops and executes an alliance plan, collaborates with AWS teams to identify co-selling opportunities, leads joint value creation with AWS and Zendesk, and ensures alignment across sales, marketing, product, and support while managing end-to-end co-sell motions and KPIs. It also acts as a trusted advisor, providing market feedback and enablement resources, and facilitates workshops, trainings, and executive briefings to accelerate customer wins. Qualifications include 7+ years in alliance or partner management with AWS cloud ecosystems, a proven AWS co-selling track record, AWS Marketplace knowledge, and experience integrating Zendesk with AWS partnerships, plus strong communication and strategic thinking. The US-based role offers an annualized OTE of $191,000–$287,000 (60/40 base/commission), potential bonuses, and a hybrid work model; Zendesk is an equal opportunity employer that provides accommodations and may use AI screening, with travel required as needed.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation to transform messy signals into clear attacker narratives, within the Cloud Security & Detection & Response (CSDR) team. The CSDR team translates external threat intel into actionable detections, builds high-fidelity detections for cloud and SaaS, leads complex investigations, and partners with engineering to drive security by design, focusing on context and attacker intent over alert volume. You’ll track emerging cloud/SaaS threats, convert threat intel into practical detection hypotheses, design context-aware detections across cloud, identity, and application layers, and lead investigations from first signal to root cause and remediation. Ideal candidates have 5–7 years in security (2+ in threat detection/intel/investigations), cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation ability, and proficiency with threat intel, incident response, forensics, IaC, and large-data querying. The role offers growth and collaboration with engineers who value security as an engineering problem, along with benefits such as equity, wellbeing support, and learning stipends within Miro’s diverse, inclusive environment.

We’re seeking a Senior Threat Detection & Intelligence Engineer at Miro to operate at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design while prioritizing context, signal quality, and attacker intent over alert volume. Responsibilities include tracking emerging cloud/SaaS threats, turning threat intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause, and acting as technical lead during security incidents while improving preventative controls. Minimums: 5–7 years in security with 2+ years in threat detection/intelligence/investigations; experience with cloud-native SaaS (AWS preferred); strong investigation and attacker-behavior analysis skills; proficiency with Python and data querying (SQL or similar); familiarity with cloud security telemetry, IaC (Terraform), and incident response/forensics; experience using threat intel to inform detection and response. You’ll enjoy shaping how threat intel is used, working on real attacker behavior, having room to build and improve detection capabilities, and collaborating with engineers who treat security as an engineering problem, along with a benefits package including equity, wellbeing, WFH setup, and a Learning & Development stipend, within Miro’s diverse, inclusive culture.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. This role sits on the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, and partnering with engineering to drive security by design. Responsibilities include tracking emerging cloud and SaaS threats and attacker techniques, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from first signal to root cause and remediation. Candidates should have 5–7 years in security with at least 2 years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and automation, SQL or similar data querying, and familiarity with IaC (Terraform), cloud telemetry, and incident response / forensics. Miro offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture that emphasizes collaboration and empowering teams to create the next big thing.

We’re seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that blends threat intel, detection engineering, and incident response. The Cloud Security & Detection & Response team protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. You’ll track emerging threats and attacker techniques for cloud/SaaS, turn intel into practical detection strategies, design context-aware detections across cloud, identity, and applications, and act as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency and automation mindset, and familiarity with infrastructure as code and cloud telemetry. You’ll be excited by shaping how threat intel is used, working on real attacker behavior, having room to build and experiment, and collaborating with engineers who treat security as an engineering problem, plus benefits like equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, collaborative culture at Miro.

Miro is seeking a Senior Threat Detection & Intelligence Engineer who will bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to understand adversaries, detect threats early, and lead investigations. The role sits on the Cloud Security & Detection & Response team, which protects Miro by translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS environments, leading complex investigations, and partnering with engineering to drive security by design. Key focus areas include tracking emerging threats and attacker techniques relevant to cloud and SaaS; translating threat intel into practical detection strategies; designing context-aware detections across cloud, identity, and application layers; and leading deep investigations while acting as technical lead during incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations; experience in cloud-native SaaS (AWS preferred); strong investigative and attacker-behavior analysis skills; proficiency in Python and ability to query large datasets (SQL or similar); familiarity with cloud security telemetry, logging, and detection platforms; and experience with Infrastructure as Code such as Terraform. You’ll enjoy shaping how threat intelligence is used, working with engineers who view security as an engineering problem, and benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, inclusive Miro culture.

This is a Senior Threat Detection & Intelligence Engineer role at Miro, focused on understanding attacker behavior, detecting threats early, and leading investigations with an engineering-first mindset across threat intelligence, detection engineering, and incident response. The position sits on the Cloud Security & Detection & Response team, which translates threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design, prioritizing signal quality and attacker intent. Key responsibilities include tracking emerging cloud/SaaS threats and techniques, turning threat intel into practical detection hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as the technical lead during security incidents. Required qualifications include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python and automation proficiency, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response and IaC. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, and collaborate with engineers, along with benefits such as equity, wellbeing perks, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture at Miro.

This Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation, turning messy signals into attacker narratives to detect meaningful threats early and lead investigations. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads investigations, and partners with engineering to drive security by design. You will track emerging threats and attacker techniques relevant to cloud and SaaS, design and maintain context-aware detections across cloud, identity, and application layers, and lead complex investigations from initial signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), proficiency in Python and SQL, familiarity with cloud telemetry and IaC (Terraform), and solid incident response and forensics knowledge; the role is not a fit for those focused on compliance or vendor management. Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and experiment, and collaborate with engineers who treat security as an engineering problem, with benefits such as equity, wellbeing support, remote-work stipend, and a diverse, inclusive culture at Miro.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to understand adversaries, detect threats early, and lead investigations with an engineering-first mindset that turns signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, focusing on translating threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections, leading deep investigations, and acting as a technical lead during security incidents while continuously improving preventative controls. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation and Python automation skills, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, incident response and forensics experience, and IaC experience (Terraform or similar). Why you’ll love it: you’ll shape how threat intelligence is used, work with engineers to address real attacker behavior, have room to build and improve detection capabilities, and join a diverse, collaborative culture with a global benefits package (including equity, wellbeing benefits, equipment allowance, and a Learning & Development stipend).

Miro is seeking a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into clear attacker narratives. The role is part of the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into actionable detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, and leading investigations from first signal to root cause and remediation. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL-like querying, and familiarity with incident response, forensics, and IaC (Terraform). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and collaborate with engineers, with benefits such as equity, wellbeing perks, equipment allowance, and a Learning & Development stipend, though specifics vary by location, alongside Miro’s commitment to belonging and inclusion.

We’re looking for a Senior Threat Detection & Intelligence Engineer to bridge threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. The role sits on the Cloud Security & Detection & Response (CSDR) team, which protects Miro by translating threat intel into practical detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to embed security by design. You’ll track emerging threats and attacker techniques relevant to cloud and SaaS, design context-aware detections across cloud, identity, and application layers, lead deep investigations from first signal to root cause, and guide response as a technical lead while improving preventative controls. The role requires 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python proficiency, ability to query large datasets (SQL or similar), familiarity with cloud telemetry and detection platforms, and experience with Infrastructure as Code and digital forensics. You’ll love shaping how threat intelligence is used, working with real attacker behavior rather than checkbox security, having room to build and experiment, partnering with engineers who view security as an engineering problem, and enjoying a diverse, globally supported environment with benefits such as equity, wellbeing, equipment allowances, and an Learning & Development stipend.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires in any country with a legal entity, giving employees control over family, personal goals, and priorities. LATAM SMB Account Executives guide LATAM SMB customers through the Atlassian cloud journey, advocate for their needs, collaborate with Product Specialists, Marketing, and Engineering, and efficiently serve the company’s top 30,000 SMB customers. The role reports to the regional Sales Manager, is remote, and emphasizes a customer-centric, innovative, team-based approach to building scalable growth. You’ll own the full sales cycle—from prospecting to closing—follow up inbound leads and outbound outreach, qualify needs with a consultative sales approach, and develop territory plans to maximize expansion. You’ll also collaborate cross-functionally to deliver tailored solutions, guide pricing/licensing decisions, provide regular sales forecasts, advocate for customers to Product/Engineering, and stay informed on industry trends and competitors in the US market.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. In this role you will own the SEO/AEO team's goals, outcomes, and strategy, build a high-performing and collaborative culture, coach teammates, and partner with product marketing, content, growth product, and engineering to implement recommendations aligned with the broader marketing strategy. You will develop metrics and KPIs, analyze data to optimize strategies, influence cross-functional partners and senior stakeholders, and lead the team through industry transitions such as AI-powered search, Google SGE, and LLM-driven discovery while addressing risks and prioritization. Qualifications include 8+ years of SEO experience including 2+ years leading a team, ability to influence cross-functional peers, a track record of scaling organic search, strong analytical and technical SEO skills, and experience with tools like Google Analytics, Looker Studio, Tableau, Google Search Console, Brightedge, Semrush, Screaming Frog, plus experience guiding distributed teams. Preferred qualifications include 10+ years in enterprise B2B SaaS, experience managing large-scale enterprise SEO for multi-product or international brands, exposure to AI-driven SEO workflows, and a habit of setting aspirational yet attainable goals with ongoing performance evaluation.

- Atlassian hires people in any country where it has a legal entity and allows remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first culture. - The Atlassian Advisory Services team is globally distributed and engages with large strategic and enterprise customers to deliver trusted guidance and maximize value from Atlassian investments. - They’re hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to provide expert guidance, help customers realize outcomes, and expand the reach of Atlassian technologies for new use cases. - Responsibilities include collaborating to align strategic outcomes, solving business challenges with Atlassian products, identifying opportunities for service and product expansion, creating technical content, advocating for customer needs across teams, and traveling up to 30% for internal and customer-facing events. - Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud expertise (admin of Jira Software, Jira Service Management, Confluence, Guard, etc.), experience with SaaS architectures, integration, security, and ecosystem development (custom apps/plugins, Forge/Rovo Agents, REST API, TypeScript/JavaScript/Node/React), exposure to Connect/Forge migration, English fluency (second language a plus), and additional collaboration or coaching experience with large customers in consulting.

- Atlassian supports flexible work options and hires globally wherever it has a legal entity. - The Value Management Office exists to align engagements with customers’ strategic needs and long-term success, and the Senior Value Advisor will develop content and assets to scale value management, serving as a thought leader to executives and customers. - The role influences across teams and geographies to clearly articulate Atlassian’s value proposition in complex, high-stakes environments, as a senior individual contributor within the VMO Practice team. - Responsibilities include driving innovation at scale through value tooling, shaping strategy with Sales, Product Marketing, and Product Development, and building a holistic value framework supported by advanced financial analysis and business-case development. - It also involves expanding the practice outward, partnering across internal functions, creating direct-to-customer channels, mentoring others, sharing knowledge externally, enabling field teams, and traveling 10–15% for onsite engagements.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, aiming to unleash every team's potential with its agile, DevOps, IT service management, and work management software. Its products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete shared work for customers ranging from Fortune 500 firms to organizations like NASA, Audi, and Deutsche Bank. The Mid-Market sales team manages 45-75 accounts with 200-10,000 seats, targets $2-4M in annual revenue, and identifies cloud-first opportunities, cross-sell, and user expansion while nurturing relationships and driving growth. The role requires leading cross-functional deal teams (SDR, SE, SSE, AM, partners), applying MEDDPICC or similar qualification to win complex opportunities, and building executive relationships across IT, business, marketing, and sales. Additional responsibilities include traveling for customer meetings and events, collaborating with channel/marketing/product/customer success to maximize satisfaction, pricing and contracting, pipeline management with accurate forecasting, and staying informed on industry trends to maintain a competitive edge.

Zendesk is using its AI-powered Resolution Platform to transform CX and ES and is seeking a Sales Engineer to lead technical engagements with top brands as a trusted advisor and solution architect. You’ll conduct technical and business discovery, run AI readiness assessments, design tailored demos and proofs of value, and own the end-to-end technical process from qualification to pilot, ensuring alignment with customer goals and compliance. You’ll architect AI-driven CX and ES solutions using automation, conversational bots, predictive analytics, and orchestration, translate complex AI capabilities into business narratives for IT to C-suite audiences, and collaborate across Sales, Product, Engineering, and Customer Success. The role requires 5+ years of SaaS/CX sales engineering experience, knowledge of web/SaaS architectures, experience with pilots/POCs, deep AI knowledge (LLMs, NLP, automation frameworks), domain expertise in CCaaS/CS software/ITSM/BI/Workforce Management, strong storytelling and communication, a bachelor’s degree, and willingness to travel. US OTE is $148k–$222k (80/20 base/commission) with potential bonuses; it’s a hybrid role with in-office requirements, and Zendesk is an equal opportunity employer that supports DEI and accommodations, with AI screening used per policy.

Zendesk is hiring an AI-savvy SMB Account Executive to grow the SMB customer base and accelerate revenue using AI-driven insights and solutions for authentic, scalable customer experiences. The role involves acquiring new SMB customers, managing relationships, leading AI-informed sales cycles, co-creating AI transformation roadmaps with KPIs, delivering ROI, pursuing cross-sell/upsell opportunities, and maintaining a robust Salesforce pipeline while collaborating with cross-functional teams. Required qualifications include at least 2 years in B2B SaaS sales or solution engineering, proven prospecting and closing skills with AI-assisted methods, strong technical ability to discuss AI architectures and integrations, CRM/tactical planning experience, willingness to travel, and a BA/BS or equivalent. Ideal candidates are customer-centric, data-driven, collaborative, continuous learners and mentors, and strategic thinkers with execution focus who stay ahead of AI trends. Compensation ranges from $111,000 to $167,000 OTE in the US (60/40 base/commission) with a hybrid in-office/work-from-home arrangement, and Zendesk emphasizes equal opportunity, diversity, accommodations, and potential AI-based screening of applications.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever it has a legal entity. It is a publicly traded tech company with a growing tax function seeking a Tax Senior for the US Income Tax team, reporting to the US Tax Manager. The role includes preparing quarterly and annual US federal and state income tax provisions and the audited financial statements for a publicly traded corporation, and assembling workpapers for returns prepared by external advisors. The ideal candidate enjoys contributing, learning, loves working with technology, and helping support employees across a global organization while refining processes. Responsibilities also include using technology including AI to improve processes, researching tax issues, providing analyses and recommendations, and communicating with federal or state tax authorities to resolve tax matters.

Atlassian offers flexible work locations (office, home, or hybrid) and hires from anywhere there is a legal entity. They are seeking a Pre-Sales Solutions Engineer for their enterprise business to be a product expert in the sales cycle, solve complex customer problems with Atlassian products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, operates with a “play as a team” culture, and targets high earnings by pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and channel partners for Fortune 500 customers, conducting discovery, mapping business problems to Atlassian solutions, identifying cross-product opportunities, and leading compelling value-based demonstrations for various stakeholders. Additional duties involve understanding customer technical needs, forging strong partnerships with account executives, tracking pipeline and opportunities, collecting product feedback and competitive intelligence for internal development, and continuously learning to refine knowledge and sales processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. It is hiring a Pre-Sales Solutions Engineer for its enterprise business to be a product expert, solve customers’ hardest business problems with its products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, and pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and Fortune 500 channel partners, conducting customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and delivering value-based demonstrations to diverse stakeholders. The role also involves understanding customers’ technical needs, forging strong partnerships with account executives, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge and processes.

At Atlassian, employees can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team, partnering with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 expertise. The role involves delivering revenue policy guidance, leading enterprise order-to-cash process improvements, leveraging technology to automate processes, owning RevPro data integrity, mitigating risks, and supporting external audits and SOX controls. It reports to the Head of Revenue Accounting and requires 8+ years of SaaS/enterprise revenue experience, deep ASC 606 knowledge, RevPro and Oracle experience, strong research and communication skills, and Excel proficiency (SQL a plus). Preferred qualifications include a BA/BS in Accounting, CPA (preferred but not required), and Big-4 experience.

- Atlassian supports flexible work locations (office, home, or a mix) and hires globally where it has a legal entity. - The company is seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to shape the global tax strategy, develop tax-efficient structures, ensure compliance with US international tax laws, and collaborate cross-functionally with a focus on automation and AI opportunities. - Responsibilities include managing the global tax model and planning to optimize the company’s effective tax rate and cash tax position, supporting quarterly and annual tax provisions, and maintaining US international tax calculations (e.g., NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits). - The role requires working with cross-functional teams and external advisors, monitoring global tax developments, driving process improvements and scalable workflows, and supporting M&A through due diligence, transaction structuring, post-acquisition integration, and ongoing compliance. - On day one, candidates should have a CPA and/or JD, a Master of Taxation or equivalent preferred, at least 5 years of Big 4 and corporate tax experience with multinational operations, strong ASC 740 knowledge, familiarity with US international tax laws, advanced Excel skills, and an ownership mindset with interest in AI tools.

Atlassian lets employees work anywhere they choose—office, home, or hybrid—and hires in any country where it has a legal entity. The company is at an inflection point, shifting from a product-led growth base to an enterprise go-to-market with AI accelerating everything, as Jira, Confluence, Loom, and Rovo become an AI-powered platform, and this role will bring that story to life for Strategic accounts and generate pipeline. The Strategic Accounts Marketing Manager will own the marketing strategy and pipeline outcomes for the Strategic segment, directly accountable for generating and accelerating opportunities and collaborating with sales, PMM, demand gen, events, and partner marketing. Responsibilities include diagnosing performance gaps, translating global AI/platform narratives into locally resonant proof points and campaigns, building 1:1 and 1:Few ABM programs, planning events, managing the segment calendar, coordinating cross-functional teams, and measuring performance for leadership. Requirements include 7+ years of B2B marketing with 3+ years in ABM, proven pipeline-generation experience, strong AI fluency, strategic thinking, cross-functional influence, data-driven decision-making, and experience with marketing automation/CRM, with preferred background in enterprise transformation products, PLG and sales-led GTMs, familiarity with Atlassian products, and experience in a high-growth SaaS environment.

- Atlassian offers flexible work options and hires globally where they have a legal entity, and they are seeking a Principal Sales Solutions Engineer, Strategic for enterprise to be a product expert, solve customers’ hardest problems, and help close enterprise deals. - The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, using value selling to show how Atlassian products combine into enterprise solutions that transform outcomes, and emphasizes a collaborative culture where employees work with Atlassian, not for Atlassian. - The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize on large, global sales cycles, provide value-based demonstrations, and support Proofs of Value to unlock the potential of customers’ teams. - In the role, you will partner with sales, partners, and senior customers to discover business problems, map them to Atlassian products, build C-level relationships, identify cross-product opportunities, and lead compelling, value-based demonstrations to gain buy-in. - You will also lead cross-functional alignment with account executives, document product feedback and competitive intelligence, and continuously learn and refine pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian offers flexible work locations and hires globally where they have a legal entity, while at an inflection point as they evolve from product-led growth to an enterprise go-to-market powered by AI across their Jira, Confluence, Loom, and Rovo platform. This New Business/Greenfield Marketing Manager role is designed to bring that AI-enabled platform story to life for Greenfield accounts and generate pipeline for sales. Responsibilities include owning the Greenfield pipeline target, diagnosing performance gaps, translating global narratives into locally resonant proof points, and leading 1:1 and 1:Few omni-channel ABM campaigns in partnership with sales, demand gen, PMM, events, and partner marketing, as well as planning events and coordinating across teams. Applicants should be business-owner minded, data-driven, AI-fluent, with 7+ years of B2B marketing (including 3+ years ABM), experience generating pipeline, and the ability to influence cross-functional teams and work with marketing automation/CRM tools. The role sits within Regional & Partner Marketing, a global, strategically driven team aiming to shape Atlassian’s next chapter market by market and customer by customer.

Atlassian offers flexible work options and hires globally where it has a legal entity, and it is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business to be a product expert, solve customers’ hardest problems, and help close deals. The team serves over 250,000 customers worldwide (NASA, IBM, HubSpot, Samsung, Coca‑Cola) by selling value-based enterprise solutions that combine products to transform outcomes, with a culture of teamwork and a view that employees work with Atlassian, not for Atlassian, plus strong earnings potential in cloud and AI. The Solutions Engineering team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize multi‑million‑dollar sales cycles, run value-based demonstrations, and support Proofs of Value to unlock customer potential. Responsibilities include engaging with C-level executives, conducting customer discovery, mapping needs to Atlassian products and solutions, identifying cross-sell opportunities, and leading compelling demonstrations that articulate the business value of the software. You’ll forge strong partnerships with aligned account executives, guide technical requirements, coordinate cross-functional teams, document customer feedback and competitive intelligence for product management, and continuously learn and advance pre-sales, product, solution, and sales processes.

Zendesk is seeking a Principal Product Manager for Partner Sales to lead the partner technology ecosystem and create a frictionless end-to-end GTM motion by integrating Impartner with Salesforce, Adobe, and other internal systems for co-selling and deal registration. The role's responsibilities include defining the vision and roadmap for the Partner Sales ecosystem, optimizing the partner journey from onboarding to payout, owning core integrations, driving revenue velocity, leading cross-functional initiatives, and defining KPIs to measure success. Requirements include 8+ years in Product Management with at least 3+ years in B2B SaaS GTM, Channel Sales, RevOps, or Partner Ecosystems at a principal or senior level, with deep knowledge of indirect sales and hands-on experience integrating PRM systems (Impartner) with CRM systems (Salesforce) and other GTM tools. Bonus points are awarded for direct Channel Sales or RevOps experience transitioning to Product Management, Salesforce Admin or Impartner certifications, and experience building custom partner portals or APIs. Why join: an opportunity to transform the partner ecosystem, impact partner revenue growth, and work with a collaborative GTM Product team, with a competitive base salary (US range $208,000–$312,000 plus potential bonuses) and benefits, along with Zendesk’s hybrid work model, DEI commitments, AI screening, and accommodation policies.

The AMER/LATAM Security & Safety Manager at Zendesk oversees physical safety, occupational health compliance, and life-safety incident response across regional offices including San Francisco, Austin, Madison, Mexico City, and Sao Paulo, plus smaller sites. Responsibilities include planning and verifying risk control and compliance programs, leading intelligence analysts, conducting security and safety assessments, coordinating pre- and on-site event security, and managing travel risk and executive protection. Additional duties encompass emergency response team leadership, threat intelligence collaboration with global analysts, policy coordination with the Workplace Experience team, and developing training and preparedness protocols. Basic qualifications call for 5+ years in security/safety program leadership in multi-site environments, experience overseeing security guard operations and corporate health and safety, strong communication and adaptability, ability to travel ~10%, and preferred certifications or domain experience such as CPP or executive protection, with familiarity with AI-assisted security workflows as a plus. Compensation includes a US base salary range of $123,000–$185,000 with potential bonuses and benefits, Zendesk’s hybrid and inclusive culture, and notices about AI screening and equal employment opportunities along with accommodations for applicants with disabilities.

The Senior Platform Architect (PA) at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk AI customer engagement and must be highly technically savvy, customer- and solution-obsessed, with a proven track record selling to Enterprise and/or Mid-Market executives. The role requires customer-obsessed enterprise expertise, an entrepreneurial spirit, solution-oriented scoping and strategy, a strong AI/LLM technical foundation, exceptional communication, and adaptable execution with willingness to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, a robust technical foundation with coding and APIs, end-to-end solution lifecycle management, the ability to solve ambiguous problems, AI/conversational intelligence experience, enterprise architecture and security knowledge, technical documentation, and cross-functional communication. The US on-target earnings range is $200,000–$300,000 with an 80/20 base/commission mix, and offers may include bonuses or benefits depending on location and other factors. Zendesk emphasizes a fulfilling, inclusive hybrid culture, uses AI in screening applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Full Stack Engineer to build a real-time voice AI product with a backend-centered focus on low latency, reliability, and end-to-end feature ownership. You’ll build and improve backend systems powering real-time voice conversations, develop integrations for telephony and external AI services, ship features across the voice platform, and work on reliability, observability, performance, and real-time interaction challenges like interruptions and turn-taking. This role offers real user impact, opportunities to tackle interesting technical problems in low-latency systems and AI-powered workflows, and broad ownership across product, platform, and infrastructure. Ideal candidates have 3+ years of production software experience, strong backend fundamentals (APIs, async systems, integrations, system design), and familiarity with real-time or event-driven systems; nice-to-haves include React/TypeScript, Python async architectures, telephony/WebRTC, and LLMs or conversational AI. The compensation includes a US base salary of $145k-$217k with potential bonuses/benefits, and Zendesk supports hybrid work, diversity and inclusion, equal opportunity hiring, and accommodations for applicants with disabilities.

Zendesk is hiring a Revenue Recognition Manager with deep ASC 606 expertise to apply guidance to customer contracts and oversee revenue processes. Responsibilities include fundamental ASC 606 compliance, serving as an advisory resource on contracts, data-driven evaluation of practices, and driving continuous improvement of revenue policies and systems while ensuring data integrity. The candidate should have heavy ASC 606 knowledge in SaaS, a degree in accounting/finance (CPA preferred), and proficiency with Zuora Billing, Z-Revenue, NetSuite, and Salesforce, plus strong analytical, collaboration, and time-management skills and the ability to work US hours. The role involves owning monthly and quarterly financial reporting and ad-hoc projects and supporting internal and external audits, with a US base salary range of $118,000-$178,000 and potential bonuses or incentives. Zendesk promotes a hybrid, inclusive culture with flexible work, diversity initiatives, and equal opportunity employment, and notes AI screening and accommodations for applicants.

Zendesk is seeking a Senior Security Analyst to join its Security Technical Compliance team to help shape security compliance on a global scale within a fast-paced, collaborative environment. Responsibilities include conducting comprehensive technical reviews focusing on HIPAA and FedRAMP, performing reporting and data analysis, participating in cross-functional projects with Legal, Engineering, Product, and GRC, and providing technical expertise in customer meetings and sales engagements. Requirements include strong app/UI testing skills and understanding of multi-tenant SaaS/PaaS environments (AWS preferred), familiarity with GDPR/ISO/SOC 2/HIPAA/FedRAMP, solid security fundamentals, prior technical experience, and the ability to facilitate cross-functional security initiatives; automation and integrations experience is a plus. The US annual base salary range is $126,000 to $190,000, and the role may be eligible for bonus, benefits, or related incentives; offers are based on job-related capabilities, applicable experience, and location, and the posted range reflects base salary only. Zendesk emphasizes a hybrid, inclusive work culture, equal opportunity and diversity commitments, potential AI-based screening, and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Manager, Revenue Recognition in Austin, TX to own the monthly revenue close using Zuora Revenue (RevPro) and ensure an accurate, audit-ready process. The role covers end-to-end close, posting revenue entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the revenue accounting team, and continually improving close procedures and controls. Requirements include 7+ years in revenue recognition or technical accounting with a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge; preferred qualifications include SaaS experience, NetSuite or other ERP experience, and prior staff management. The position offers a hybrid work arrangement with in-office days and a base salary range of $151,000 to $227,000, potentially plus bonus and benefits. Zendesk is an equal opportunity employer committed to diversity and inclusion, notes AI-based screening may be used, and provides accommodations for applicants with disabilities.

The Professional Services team at Miro helps enterprise clients achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory with onboarding and technical account management, powered by agentic AI on Miro’s platform. The Technical Account Manager role partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models to secure long-term value and partnerships. Responsibilities include designing and optimizing workflows across Discover–Define–Deliver, recommending integrations and automation, proactive health and adoption analysis, change management and scaling, governance guidance for Centers of Excellence, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management with analytics, executive-level facilitation, and up to 25% travel. Miro offers benefits such as equity, wellbeing and learning stipends, a global, diverse, and inclusive culture, and a mission to empower teams to create the next big thing, supported by a recruitment privacy policy.

Miro's Professional Services team is hiring a Technical Account Manager (TAM) for Enterprise customers to maximize business value by guiding workflow optimization, AI-powered adoption, and embedding Miro into customers' innovation operating models. As a fractional strategic advisor, the TAM operates autonomously to design and optimize Discover-Define-Deliver workflows, recommend integrations, and drive platform adoption and alignment with customers' systems. Key responsibilities include proactive optimization using usage analytics, change management and scaling through internal champions and Centers of Excellence, and strategic alignment with quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow adoption and change management, and willingness to travel up to 25%. Benefits include equity, wellbeing perks, a work-from-home equipment allowance, and a Learning & Development stipend, while Miro emphasizes diversity, inclusion, and adherence to its Recruitment Privacy Policy.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace by collaborating with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for long-term value. Responsibilities include designing and evolving workflows across the Discover–Define–Deliver lifecycle, identifying integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling with internal champions and Centers of Excellence. They also collaborate on Quarterly Business Reviews to demonstrate ROI and provide adoption analytics to influence renewal and growth opportunities through strategic alignment and continuous improvement. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and integrations, experience leading adoption and change management, willingness to travel up to 25%, and benefits such as equity and a Learning & Development stipend, along with Miro's commitment to diversity and belonging.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a fractional strategic advisor who helps Enterprise customers maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, delivering proactive guidance, and supporting change management, scaling across departments and CoEs, and co-facilitating Quarterly Business Reviews with Customer Success. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, demonstrated ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, and willingness to travel up to 25%. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive culture with a global presence serving more than 100M users and 250,000 companies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to enable AI-powered collaboration on the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor to Enterprise clients, guiding workflow optimization, AI adoption, and embedding Miro into innovation operating models to secure long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, enabling change management and scaling, and collaborating on quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience in workflow optimization and analytics, executive facilitation, and willingness to travel up to 25%. Perks include equity, wellbeing benefits, a WFH equipment allowance, and a learning stipend, and Miro emphasizes belonging and diversity as a global company with 100M users and 1,600+ employees across 13 hubs.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors who partner with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. As a TAM, you guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership, supporting the Discover–Define–Deliver process for new products and services. Your responsibilities span workflow optimization, proactive optimization, change management and scaling (including CoEs, governance, and deployment at scale), and strategic alignment through co-facilitated QBRs, delivering adoption reporting and ROI analytics to influence renewals and growth. Requirements include 5+ years in enterprise SaaS, customer success, or related roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; expertise in platform analytics; executive facilitation skills; and up to 25% travel. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that values inclusion, as Miro aims to empower teams to create the next big thing for over 100 million users worldwide.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include workflow optimization across Discover–Define–Deliver, recommending integrations and automation, guiding embedding of Miro in customers’ systems, proactive platform health monitoring and adoption analytics, and facilitating change management and scaling, including quarterly business reviews that demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs/integrations, experience leading workflow optimization and change management, analytics-driven decision making, executive-level facilitation, and up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on diversity, belonging, collaboration, and empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering to transform collaboration, build, and innovate using agentic AI. The Technical Account Manager (TAM) roles as a fractional strategic advisor to Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models for long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and guiding change management and scaling across departments and regions. The TAM also collaborates on strategic alignment and continuous improvement by co-facilitating Quarterly Business Reviews and delivering robust adoption analytics to influence customer strategy and renewals. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, and willingness to travel up to 25%, with benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, all within a culture focused on diversity and belonging.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will partner with these customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. The TAM’s responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation, monitoring platform health and adoption, delivering proactive guidance, enabling change management and scaling through internal champions and CoEs, and collaborating on QBRs to demonstrate ROI and inform renewals and growth. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and up to 25% travel. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and a commitment to a diverse and inclusive team. About Miro, the company behind it all, is a visual workspace for innovation with 100M users and 250,000 companies, founded in 2011, employing over 1,600 people across 13 hubs, and emphasizing belonging, collaboration, and inclusion, along with a Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change management and scaling, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, expertise in platform analytics, and willingness to travel up to 25%. Miro offers a global benefits package (including equity, wellbeing benefits, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and information about life at Miro and recruitment privacy.

The Services Consultant role at Zendesk leads end-to-end technical delivery for customers, owning the implementation from requirements gathering to go-live and ensuring solutions are technically sound and aligned with business goals. Responsibilities include acting as a Zendesk for Contact Center SME, designing and documenting solutions with Technical Design Documents, configuring AWS services (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3, and more), collaborating with cross-functional teams, training clients, handing over solutions, and keeping Engagement Managers informed on project status. Qualifications require 3+ years of customer-facing experience (technical support or consulting), must have Amazon Connect, 3+ years of hands-on experience building and deploying complex cloud-based solutions, experience automating deployments and integrating across contact centers, and strong programming skills with AWS Lambda and Python. The role offers a supportive work environment with hybrid/remote options, competitive pay and benefits, and a US base salary range of $137,000–$205,000 plus potential bonuses or incentives, with compensation details reflecting base salary only in postings. Zendesk emphasizes equal opportunity and inclusion, notes AI may screen applications, and provides accommodations for applicants with disabilities, inviting outreach to request accommodations.

The role is Zendesk’s Senior AI Product Specialist Sales Operations Analyst, blending sales operations, AI product expertise, and data manipulation to optimize workflows, ensure pipeline accuracy, and enable data-driven growth and product strategies. You will lead operational excellence for Zendesk’s AI Product Specialists, partnering with AI sales leadership and cross-functional teams (GTM Ops, RevOps, Finance, Data, Engineering) to align and optimize evolving processes across a dynamic organization. Key responsibilities include enabling sales and AI product operations, ensuring data integrity across Salesforce and other platforms, building automation pipelines, and providing strategic analytics, forecasting, and compensation management with cross-functional alignment. Essential qualifications include 5+ years in Sales Ops and Product/AI Operations in SaaS/AI environments, a strong data accuracy and process-improvement mindset, ability to influence in matrixed organizations, enthusiasm for AI technologies, and autonomy; technical expertise in Salesforce, CPQ, incentive models, and familiarity with AI product ecosystems. Compensation ranges US base $94k-$140k with potential bonuses/benefits, a hybrid work arrangement, and Zendesk’s commitment to diversity and inclusion, including AI screening of applicants and accommodations for disabilities as needed.