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Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a respectful, inclusive culture. Lucid operates as a hybrid workplace, allowing remote, office, or blended arrangements depending on role and team needs. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. As a Security Analyst, you will protect corporate assets, web applications, and employees, focusing on daily security assurance operations, third-party risk assessments, customer trust, and supporting GRC efforts to advance business goals. Requirements include a bachelor’s degree in information security or related field, 2–3 years of third-party risk management and GRC experience, knowledge of frameworks such as NIST 800-53, ISO 27001, and SOC 2, strong organizational and communication skills, cross-functional collaboration ability, and preferred certifications (CRISC, CISSP, CISA, SSCP, Security+), with basic cloud familiarity (AWS, GCP, or Azure).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, and teamwork. The company fosters a respectful, inclusive culture and operates as a hybrid workplace with remote, office, or mixed arrangements. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a highly analytical compliance professional to join the legal team to manage SaaS compliance, data privacy, AI controls, vendor risk, and related programs across its fast-growing environment. Responsibilities include deep product knowledge, executing privacy and compliance programs, maintaining documentation and dashboards, monitoring evolving global regulations (US/EU), and delivering role-specific training; requirements include 5+ years in privacy/compliance for B2B SaaS, strong GDPR/CCPA and AI regulation knowledge, excellent cross-functional communication, and preferred credentials such as CIPP/CISA/CRISC and experience with OneTrust/Osano and common SaaS tools.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork, with a diverse, respectful, inclusive, hybrid work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are seeking a highly analytical, cross-functional compliance professional to join the legal team and manage SaaS compliance across products, data storage, user workflows, and internal processes, reporting to the Director of Legal, Compliance and Litigation. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, AB/AC policy implementation, sanctions, retention, vendor risk), maintaining documentation, tracking OKRs, monitoring evolving global laws (US/EU) especially around AI, managing AI-related controls per EU AI Act and ISO 42001, collaborating with teams, and delivering role-specific compliance training. Required qualifications include a bachelor’s degree in a relevant field, 5+ years in privacy or compliance in B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and emerging AI laws, cross-functional collaboration, and excellent communication and analytical skills; preferred qualifications include certifications (CIPP, CISA, CRISC), experience with automated compliance platforms like OneTrust and Osano, familiarity with SaaS tools (Jira, CSI, SFDC, Zendesk), and exposure to assessing ML bias and explainability in AI initiatives.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, valuing innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive, hybrid work environment. The company has earned multiple recognitions, serves over 100 million users worldwide, and works with customers such as Google and GE, along with partners like Atlassian and Microsoft. They are hiring for a GTM Strategy & Operations role to expand the channel sales program, owning critical workflows and directly influencing the revenue engine across functions. Responsibilities include designing and automating channel workflows with Revenue Operations, managing reseller transactions, maintaining partner data in Salesforce, onboarding and managing channel partners, identifying bottlenecks, and conducting analyses to uncover growth levers. Requirements include a quantitative/analytical degree, 0-1 years of experience, CRM familiarity, strong Excel skills, the ability to multitask and communicate effectively, with a hybrid South Jordan office schedule (Tuesday and Thursday); preferred qualifications include SaaS experience and familiarity with data tools and channel sales concepts.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team supports users directly and at scale, using data to improve products and collaborating with Engineering, Product Management, Marketing, and other teams. The internship role involves managing technical issues, developing product expertise, monitoring user metrics, creating Help Center content, engaging with the Lucid Community, and handling billing-related requests, with a hybrid Raleigh-based schedule (two days per week, Tuesday and Thursday). Requirements include pursuing a bachelor’s degree with strong performance, ownership, ability to simplify technical ideas, strong communication, independence and cross-functional work, analytical and problem-solving skills, and attention to detail; preferred qualifications include troubleshooting, content creation, basic data analytics, and mentoring.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values such as innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a hybrid, inclusive work environment. The company has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. They are seeking an energetic, analytical candidate for a GTM Strategy & Operations role to expand the channel sales program, owning channel workflows with Revenue Operations, training sales, managing reseller transactions, ensuring Salesforce data integrity, onboarding and managing partners, and identifying bottlenecks using automation and AI. The role requires a bachelor’s degree in a quantitative field, 0-1 years of experience, CRM familiarity, strong Excel skills, the ability to multitask and meet deadlines, attention to detail, problem-solving ability, and strong communication, with a hybrid Raleigh schedule two days per week (Tuesday and Thursday). Preferred qualifications include SaaS/tech experience and familiarity with data visualization, SQL, Tableau, or LLMs, plus a basic understanding of channel sales or indirect go-to-market models.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it promotes a hybrid workplace with core values of teamwork, innovation, empowerment, initiative, ownership, and excellence while valuing diverse and inclusive perspectives. The company is seeking a part-time Workplace Experience Specialist in Raleigh to help bring these values to life and ensure coverage during the afternoon shift. The role requires 20-25 hours per week with an in-office schedule of Monday through Friday, 12:00 PM to 5:00 PM. Responsibilities span facility management, equipment moves, office sweeps, technology coordination, kitchen and coffee service, deep cleaning, catering, events, culture initiatives, administrative tasks, shipping, employee support, and various workplace experience projects. Requirements include at least 1 year of professional office experience, the ability to work five days in-office on the specified schedule, strong communication and multitasking skills, proficiency with G-Suite or Office 365, the ability to lift 25-50 lbs, and a positive, collaborative attitude; preferred qualifications include facilities management or maintenance experience and experience in a high-tech environment.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with customers, driving solutions through professional communication and cross-functional collaboration, launching Lucid’s newest products and features, surfacing user issues, and helping improve products and internal operations, while building dynamic online communities and expanding Lucid’s social media presence. You will write help center content, develop customer education, analyze user behavior data, contribute to content strategy, and manage relationships with users to ensure timely, high-quality answers. Requirements include 2 years of experience or a Bachelor’s degree, ownership mentality, ability to work independently and cross-functionally on multiple initiatives, strong written and verbal communication, analytical and problem-solving skills, attention to detail, and a hybrid Raleigh schedule two days per week (Tuesday and Thursday), with preferred qualifications in systems optimization, project management, teaching, UX, and AI/LLM experience.