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Atlassian promotes flexible, distributed-first work and hires globally with virtual interviews and onboarding; this remote field sales role is based in Germany. The role covers a territory of 2-4 strategic customers in the DACH region and reports to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new opportunities, implementing named account or territory plans, generating expansion opportunities across the full portfolio, and ensuring a high level of customer success. You will be the main contact or escalation point for selected strategic accounts, identify key decision-makers, build strong relationships, and position solutions that address their business objectives, while collaborating with internal teams and partners to streamline sales processes and lead negotiations and contract discussions. You will conduct market research, stay informed about industry trends, provide regular updates and forecasts to senior management, travel as necessary, and mentor junior sales team members if applicable.

Atlassian offers flexible work locations and a distributed-first approach, with virtual interviews and onboarding for roles in any country where they have a legal entity. This is a remote field sales role based in Germany, covering a territory of 2-4 strategic customers and reporting to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new opportunities, implementing named account or territory plans, driving expansion across the full product portfolio, ensuring customer success, and serving as the primary contact or escalation point for selected strategic accounts. The role requires identifying key decision-makers, understanding customers' objectives and challenges, positioning solutions, and collaborating with internal teams, channel partners, product specialists, account managers, and solution engineers to streamline sales and improve satisfaction. It also entails leading complex negotiations, conducting market research to identify opportunities and maintain a competitive edge, providing regular sales updates and forecasts to senior management, traveling as needed, and mentoring junior sales team members if applicable.

The Global Strategic Engagement Director is a senior role within Atlassian's Global Strategic Engagements (GSE) team, a growth accelerator delivering transformative revenue outcomes with top global customers in Global Sales. The purpose is to accelerate outcomes for large, complex deals and strengthen executive relationships with customers, serving as trusted advisors to Global Sales while aligning Atlassian's strategic capabilities and commercial models with customer needs and maintaining operational excellence at scale. The role provides triage support for forecasted deals to advance, accelerate, and unblock them, and acts as a key contributor to deal guidance for top accounts—focusing on high revenue potential, major transformations, complex needs, or trade negotiations. Key responsibilities include deal guidance and leadership, executive engagement with C-level stakeholders, deal acceleration with Sales and Finance, program management for consistent deal closure, playbook development, customer success handoffs, partner engagement, and cross-functional collaboration with Sales, Product, Marketing, Finance, and Legal. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, reflecting its global approach to talent and customer engagement.

The Global Strategic Engagement Director is a senior role in Atlassian’s Global Strategic Engagements team, aimed at accelerating outcomes for large, complex deals and strengthening executive relationships with customers. They act as trusted advisors to Global Sales, aligning Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale, and provide triage support for forecasted deals to advance and unblock them. Atlassians can work in an office, from home, or in a hybrid arrangement, and the company can hire in any country where it has a legal entity. The role encompasses deal guidance and leadership for top accounts, executive engagement with C-level stakeholders, deal acceleration and revenue growth, program management and delivery, playbook development, customer success partnerships, partner engagement, and cross-functional collaboration. They collaborate with Sales, Product, Marketing, Customer Success, Finance, and Legal—alongside ExecOps, VOC, and Accounts—to accelerate and deliver customer outcomes and unlock multimillion-dollar opportunities.

Zendesk is seeking a Principal Technical Program Manager in Product Development to lead multiple cross-functional, complex AI Agent programs that deliver measurable business outcomes and support Level 1–3 OKRs, with an end-to-end view of value creation and proactive risk mitigation. The role requires translating strategy into executable plans, driving the narrative with senior leaders, and ensuring high-quality, predictable delivery through governance, change management, and stakeholder alignment across a globally distributed team (EMEA, APAC, AMER). Responsibilities include leading concurrent programs end-to-end, initiating and governing programs from kickoff through operationalization, driving OKR delivery, identifying cross-functional dependencies early, and facilitating decision-making with executive presence and clear updates. Basic qualifications include significant experience leading complex software/engineering programs, the ability to independently manage multiple cross-functional programs, strong planning, risk management, and change control, plus proficiency with AI-enabled delivery, data analytics, and tools like Jira/Confluence; preferred qualifications include scaling processes, mentoring others, aligning roadmaps, and partnering with Directors/VPs on OKRs. Zendesk emphasizes hybrid work, equal opportunity and diversity, candidate privacy and AI screening policies, and accommodations for applicants with disabilities, with contact information provided for accommodations.

Atlassian offers flexible work arrangements (office, home, or hybrid) with you free to balance family and personal goals, but you must be located in a country where Atlassian has a legal entity (France, Netherlands, Germany, or the UK) and relocation is not provided. The company serves over 300,000 customers and aims to unleash every team's potential through software, delivering customer impact and revenue growth. Atlassian emphasizes collaboration and “play as a team,” with employees working with the company rather than for it, and is leading responsible AI integration into its cloud products to migrate customers to the cloud. The role focuses on steering usage of products for high-value customers, developing strategic sales and account plans, building relationships with key decision-makers and executives, and coordinating across internal teams and partners. Requirements include 10+ years of quota-carrying enterprise software sales, fluent Spanish and English, C-level relationship experience, complex procurement navigation, territory/strategic account planning, leading account teams, a proven track record, and experience driving multi-million dollar transformation deals.

GitLab positions itself as an AI-powered DevSecOps platform trusted by over 50 million users and Fortune 100 companies, emphasizing AI-driven productivity and a high-performance, inclusive culture. The Strategic Account Executive for South Germany will own strategic and enterprise accounts, driving net-new acquisitions and expansion through a consultative approach and partnering with pre-sales, customer success, support, and channel partners. Responsibilities include developing structured account plans, leading complex sales cycles from prospecting to close, aligning customer priorities with GitLab’s platform, and feeding customer feedback into product via the public issue tracker. The role is part of a regional Strategic Sales team focused on Germany’s south, with travel, and aims to help enterprise customers adopt the GitLab DevSecOps platform at scale through collaboration with Solutions Architects and other teams. Ideal candidates will have experience selling to strategic/enterprise software environments, strong cross-functional coordination and senior stakeholder communication, and GitLab offers benefits such as flexible PTO, equity, parental leave, remote work options, and a commitment to equal opportunity and accommodations.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, security, and digital transformation, trusted by millions of users and Fortune 100 companies, with AI embedded as a core productivity lever in its culture. The New Business Account Executive role focuses on acquiring net-new customers in a greenfield territory, managing the full sales cycle from outreach to close, building pipeline across multiple channels, and collaborating with SDRs, Solutions Architecture, Marketing, and Customer Success under the Director of New Business Sales. You’ll conduct discovery to uncover business pain, quantify impact, engage C-level and IT stakeholders, navigate complex buying committees, develop strategic territory plans, orchestrate technical evaluations and proofs of concept, and maintain forecast accuracy with Salesforce using MEDDPICC and Command of the Message. Requirements include B2B SaaS net-new logo experience, a track record of building territories from scratch, familiarity with consumption-based models, strong consultative selling to executives, and proficiency with modern sales tools like Salesforce, Clari, Outreach, ZoomInfo, LinkedIn, Gong, and 6sense. The New Business team operates like a startup within GitLab to accelerate AI-powered DevSecOps adoption in untapped markets, offering remote global roles with benefits such as PTO, equity, parental leave, and accommodations, while maintaining a commitment to equal opportunity and inclusive hiring practices.

GitLab is an AI-enabled DevSecOps orchestration platform designed to boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with over 50 million registered users and substantial Fortune 100 adoption. The company emphasizes using AI as a core productivity multiplier in its culture, promoting continuous knowledge exchange, high performance, and a collaborative environment where every voice is valued. The job posting describes a remote, global Ecosystem role focused on coordinating with sales leadership and partners, building relationships, territory planning, demand generation, quarterly planning, and cross-functional collaboration with Finance, Partner Operations, and Sales. Required qualifications include experience selling software development tools or ALM and open-source solutions in a B2B context, strong communication and networks, the ability to travel up to 50%, and native German language proficiency. GitLab also highlights inclusive hiring practices, recruitment privacy, a broad benefits package, and a commitment to equal opportunity and accommodation for candidates from diverse backgrounds.

GitLab is the intelligent DevSecOps platform trusted by 50 million-plus users and more than half of the Fortune 100, built with AI as a core productivity multiplier and a culture where every voice is valued. The Account Executive role for Ukraine and Cyprus focuses on selling to organizations up to 4,000 employees to adopt GitLab's AI-powered DevSecOps platform, owning a broad book and the full sales cycle. In year one, you’ll build trusted relationships, deliver measurable business outcomes, and act as the voice of the customer by contributing ideas to the public issue tracker and improving the sales handbook. You’ll bring proven software sales success in mid-market/enterprise, the ability to guide customers through buying criteria and processes, strong pipeline discipline, win/loss analysis, negotiation, and fluency in Russian or Ukrainian and English, with alignment to GitLab values and willingness to travel. You’ll join a distributed, asynchronous sales team with strong benefits and growth opportunities, and GitLab’s commitment to equal opportunity, privacy, and inclusive recruiting practices.

Miro is expanding its Sales Development team in the DACH region and is hiring a dedicated SDR to target Germany, Austria, and Switzerland, focusing on identifying, engaging, and converting potential power users and high-potential customers. The SDR will be the first point of contact for many potential Miro customers, responsible for generating a steady pipeline through proactive outbound prospecting, multi-threaded outreach to key stakeholders, and handing off qualified opportunities to Account Executives. Key duties include prospecting established and high-growth companies in DACH, building relationships with department heads and IT stakeholders, collaborating with AEs and Marketing to refine regional messaging, and using Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, collaborative mindset. The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s commitment to diversity and inclusion and location-specific benefits outlined on the Global Miro benefits board.

Miro is expanding its Sales Development team in the DACH region (Germany, Austria, Switzerland) and is hiring a dedicated SDR to generate pipeline and engage future power users and high-potential customers, working with Account Executives, Marketing, and Product. As the SDR for DACH, you’ll be the first point of contact, responsible for uncovering high-potential accounts, engaging key decision-makers, and delivering qualified opportunities to the AE team. You’ll prospect across established and high-growth companies in DACH, build a consistent quarterly pipeline, cultivate relationships with department heads and IT stakeholders, and use outbound strategies (email, phone, LinkedIn, video) while collaborating with AEs and Marketing and leveraging tools like Salesforce, Outreach, Sales Navigator, and AI tools. Requirements include 1–2 years in tech or SaaS sales, strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach/Salesloft, Sales Navigator and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, learning and development stipend), a diverse and inclusive culture, and information about location-specific benefits along with the company's recruitment privacy policy.

Miro is expanding its Sales Development team into the DACH region (Germany, Austria, Switzerland) and is seeking a dedicated SDR to drive growth in those markets, where digital transformation and collaborative tools are becoming essential. The SDR will be the first point of contact for potential Miro customers, responsible for uncovering high-potential accounts, engaging decision-makers, and delivering qualified opportunities to the Account Executive team through proactive outbound prospecting and multi-threaded outreach. Key duties include prospecting established and high-growth companies in DACH, generating a consistent quarterly pipeline, building relationships with department heads and IT stakeholders, and collaborating with AEs and Marketing while using tools like Salesforce, Outreach, Sales Navigator, and AI. Requirements include 1–2 years of sales experience in tech or SaaS, strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, collaborative mindset. Miro offers a global benefits package (including equity, wellbeing, a WFH equipment allowance, and a learning and development stipend) and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing; benefits may vary by location.

Miro is expanding its Sales Development team in the DACH region and is seeking a dedicated Sales Development Representative to cover Germany, Austria, and Switzerland, working closely with Account Executives, Marketing, and Product to translate strategy into execution. As the SDR for DACH, you will be the first point of contact for potential customers, responsible for uncovering high-potential accounts, engaging key decision-makers, and building a robust pipeline to feed the Account Executives. You'll prospect established and high-growth companies across the region, cultivate relationships with department heads and IT stakeholders, use multi-channel outbound to spark authentic conversations, and collaborate with AEs and Marketing to refine regional messaging while using Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, inclusion, and empowering teams to create the next big thing.

Miro is expanding its Sales Development team in the DACH region and seeks a dedicated Sales Development Representative to focus on Germany, Austria, and Switzerland, driving growth by identifying and engaging future power users and high-potential customers. The SDR will be the first point of contact for potential Miro customers in DACH, responsible for prospecting, opening doors, and building a robust pipeline to deliver qualified opportunities to Account Executives. You’ll prospect established and high-growth companies across the DACH region, build relationships with decision-makers and IT stakeholders, collaborate with AEs and Marketing to refine regional messaging, and use tools like Salesforce, Outreach, Sales Navigator, and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience in tech or SaaS, strong outbound prospecting skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits include equity, wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s mission and a diverse, inclusive culture; location-specific benefits may vary and recruitment privacy policies apply.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) and serve as the first point of contact to uncover high-potential accounts and deliver qualified opportunities to the Account Executive team. You will prospect established and high-growth companies across DACH, build a robust pipeline, develop relationships with department heads and IT stakeholders, and use multi-channel outbound strategies (email, phone, LinkedIn, and video) while collaborating with AEs and Marketing. You’ll manage activity with tools like Salesforce, Outreach, Sales Navigator, and AI tools, stay informed on regional industry trends, and provide feedback to shape Miro’s regional go-to-market strategy. Requirements include 1–2 years in sales (tech or SaaS), strong prospecting, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach or Salesloft, Sales Navigator, and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. About Miro: a visual workspace for distributed teams used by over 100 million users and 250,000 companies, founded in 2011, with more than 1,600 employees across 13 hubs, committed to diversity and inclusion; the role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), and recruitment data is handled per Miro’s Recruitment Privacy Policy.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) by identifying and engaging high-potential customers for the sales team. The SDR will be the first point of contact for many potential customers, building a robust pipeline through proactive outbound prospecting, multi-threading to key stakeholders, and handing qualified opportunities to Account Executives. Responsibilities include prospecting established and high-growth companies in DACH, developing relationships with department heads and IT, collaborating with AEs and Marketing to refine regional messaging, and using tools like Salesforce, Outreach, Sales Navigator, and AI tools to forecast and maintain lead quality. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong outbound skills, fluency in German and English, excellent communication, familiarity with sales tools, and a self-motivated, organized, collaborative mindset. Benefits highlighted include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with emphasis on Miro’s diverse, inclusive culture and mission to empower teams.

Miro is hiring a Sales Development Representative to drive growth in the DACH region (Germany, Austria, Switzerland) and to be the first point of contact for potential customers. You will prospect established and high-growth companies, build a robust pipeline, and develop relationships with department heads, project leaders, and IT stakeholders using multi-channel outbound. You will collaborate with Account Executives, Marketing, and Product teams, and use tools like Salesforce, Outreach, Sales Navigator, and AI tools to manage activity, forecast pipeline, and refine regional messaging. Requirements include 1–2 years in tech or SaaS sales, strong outbound prospecting, German and English fluency, excellent communication, familiarity with sales tools, and a collaborative, high-ownership mindset. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive environment at Miro.

Miro’s Sales Development team is a key part of its go-to-market strategy, and the company is hiring a dedicated Sales Development Representative to cover the DACH region (Germany, Austria, Switzerland) to identify, engage, and convert future power users and high-potential customers. The SDR will be the first point of contact for many potential Miro customers in DACH, with a mission to uncover high-potential accounts, engage key decision-makers, and build a robust pipeline through proactive outbound prospecting and multi-threading into stakeholders, delivering qualified opportunities to the Account Executive team. Responsibilities include prospecting established and high-growth companies across DACH, building relationships with department heads and IT stakeholders, leveraging creative outbound strategies (email, phone, LinkedIn, video), collaborating with AEs and Marketing to refine regional messaging, and using Salesforce, Outreach, Sales Navigator and AI tools to manage activity and forecast pipeline. Requirements include 1–2 years of sales experience (tech/SaaS preferred), strong prospecting and outbound skills, fluency in German and English, excellent communication, familiarity with Salesforce, Outreach/Salesloft, Sales Navigator and AI tools, and a self-motivated, organized, collaborative, high-ownership mindset. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, Learning & Development stipend), a diverse team that supports growth, location-specific benefits per the Global Miro benefits board, and Miro’s emphasis on belonging and inclusion, along with the Recruitment Privacy Policy governing applicant data.

Miro is hiring a Sales Development Representative to cover the DACH region (Germany, Austria, Switzerland) and drive growth through outbound prospecting in collaboration with Account Executives, Marketing, and Product. In this role you’ll be the first point of contact, building a robust pipeline by prospecting established and high-growth companies, engaging key stakeholders, and using multi-channel outreach to demonstrate the value of visual collaboration. You’ll work cross-functionally to refine regional messaging and manage activity with tools like Salesforce, Outreach/Salesloft, Sales Navigator, and AI tools, while staying informed on regional trends to inform GTM strategy. Requirements include 1–2 years in tech/SaaS sales, strong outbound prospecting skills, fluent German and English, excellent communication, familiarity with common sales tools, and a self-motivated, collaborative mindset. Miro offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that aims to empower teams to create the next big thing.

Atlassian lets employees work from the office, from home, or in a hybrid arrangement, giving them more control over family and personal priorities, and the company hires in any country where it has a legal entity. Atlassian is transforming the software development industry and empowering teams worldwide, including Vodafone, Daimler, and Klarna, to advance humanity through software and collaboration. The Mid-Market Sales team, formed in 2019, focuses on cloud-first opportunities, cross-sell and user expansion, nurturing strong customer relationships, and achieving ambitious revenue targets, while acting as customer advocates who provide feedback to product and engineering. The role is fully remote and non-traditional, with eligible candidates from Poland, the Netherlands, the United Kingdom, France, and Germany. Responsibilities include developing named account or territory plans, collaborating with channel partners and internal teams, prospecting and qualifying leads, conducting product demos, providing regular forecasts and updates, and traveling occasionally to meet clients and attend events.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity, giving employees control to support family and personal priorities. Its Mid-Market Sales team, established in 2019, manages a diverse portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell and user expansion, strong relationships, and ambitious revenue targets, while feeding customer feedback back to product and engineering teams. The role is non-traditional and fully remote, with eligibility limited to candidates in Poland, the Netherlands, the United Kingdom, France, and Germany. Key responsibilities include developing and implementing named account or territory plans, collaborating with channel partners and internal teams, prospecting and qualifying leads, conducting product demos, providing forecasts, and occasional travel to meet clients and attend events. Atlassian is guided by its core values as it transforms the software development industry and empowers teams worldwide, counting Vodafone, Daimler, and Klarna among its customers.

Atlassian hires in any country where they have a legal entity and supports remote or office work, with virtual interviews and onboarding as part of a distributed-first model. The Atlassian Advisory Services team is globally distributed and works with large strategic and enterprise customers to tackle complex challenges and maximize value from Atlassian investments. They are hiring a Senior Solution Consultant focused on Enterprise Strategy & Planning and ITSM to join the Advisory Services Delivery team as an individual contributor (not a managerial role). The role involves delivering strategic technical guidance at scale, aligning product capabilities with business goals, and identifying opportunities for service and product expansion within client organizations. Additional responsibilities include building deep industry expertise, creating prescriptive guidance, collaborating with cross-functional Atlassian teams to address customer needs, and traveling up to 30% domestically and occasionally internationally for events.

Atlassian hires in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role is a Senior Solution Consultant in the Advisory Services Delivery team, focusing on Enterprise Strategy & Planning and ITSM, and it is an individual contributor role, not managerial. The Advisory Services team is globally distributed and engages with the largest strategic and enterprise customers to deliver trusted advisory, align Atlassian capabilities with business outcomes, and help customers realize value from their Atlassian investments. You’ll collaborate with peers to define strategic outcomes, partner with customers to solve business challenges using Atlassian products and practices, identify expansion opportunities, build deep industry and solution expertise, create prescriptive guidance, and advocate for customer needs across Atlassian. Expect to travel up to 30% of your time domestically and, in some cases, internationally, for internal and customer-facing events.

Atlassian offers flexible work options—office, remote from home, or hybrid—so employees can balance family and personal goals, and they hire in any country with a legal entity. Our Solutions Engineering Team blends pre-sales, consulting, and engineering to partner with Enterprise Sales and Channel Partners, understand customer needs, and enable enterprise sales cycles with value-based demonstrations and Proofs of Value. In this role, you will conduct thorough customer discovery, deliver tailored product demonstrations addressing objections, and develop PoC environments and workshops aligned with customer goals. You will continuously enhance technical expertise, stay updated on Atlassian’s roadmap, pursue certifications, and collaborate across teams to drive transformation deals and ensure alignment with customer objectives, including understanding competitors and differentiating Atlassian. You will experiment with innovative pre-sales approaches, such as gamification, and be fluent in German and English.

The Associate Service Desk Analyst role provides 1st-level service support for Adaptavist's Managed Services customers. The role handles incident management and ticket lifecycle from triage through debugging to smoke testing and resolution in line with SLAs. Responsibilities include delivering professional customer service, owning assigned issues, performing problem-solving, and assigning issues to the appropriate Systems Engineer. It serves as the main coordination point for the incident team, delivering updates to customers and stakeholders and escalating blockers when needed. It also involves creating and maintaining incident documentation, supporting root-cause analysis, and conducting smoke testing prior to releasing solutions to production.

The role centers on configuring and troubleshooting Cloud/Virtualised Infrastructure, operating systems, applications, databases, backups, and automation to meet client technical requirements and SLAs. It involves deep administration, problem-solving, escalation handling, service excellence, and clear communication with clients and internal teams. The candidate will apply AWS cloud knowledge across services like EC2, RDS, EKS, ECS, EFS, WAF, ELB, and Lambda, plus configuring a range of applications including Jira/Confluence, GitLab, Harness, SonarQube, and Adaptavist products. Responsibilities include maintaining web servers, storage, networking and security to satisfy client specs and performance targets, using IaC tools like Ansible and Terraform for infrastructure management, and managing databases. The role also emphasizes using virtualization and cloud technology to ensure resilient infrastructures and proactive identification of risks with contingency planning.

Zendesk is hiring an Account Executive (preferably with AI-sales experience) to grow the business by building relationships with new customers and expanding existing partnerships. The role focuses on driving top-line revenue, acquiring new customers, cross-selling additional products, managing key relationships for satisfaction and retention, and using data insights to improve prospecting and retention while creating quarterly territory plans. You will lead complex, value-centric sales cycles, secure C-level sponsorship, maintain a robust pipeline and forecast, collaborate with internal teams, and negotiate and close multi-month deals with proofs of concept. The position requires a BA/BS or equivalent, 3+ years in cloud/software B2B/AI sales with a proven track record of meeting targets, the ability to sell to executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus travel. Zendesk promotes a hybrid, inclusive workplace and is an equal opportunity employer; AI screening may be used in hiring, accommodations are available for applicants with disabilities, and additional information is provided on the company's diversity and careers pages.

The Senior Solution Engineer engages with clients in a consultative way, applying deep technical knowledge of Adaptavist services to diagnose challenges and guide solutions, while building relationships across customers and the organization to move opportunities forward. They collaborate with Account Management and Sales to develop strategic, technically informed sales opportunities, perform technical discovery, craft problem statements, and position additional Adaptavist products and services, while deepening knowledge in practices such as Cloud, ITSM, DevOps, Agile, and Work Management. They drive client retention by acting as a trusted advisor through high-level business conversations and identifying future opportunities, coordinating with delivery teams to ensure engagements address the agreed problem statements. In collaboration, they assist with development of technical solutions and packages, support expansion in key accounts, coordinate proposal development, participate in quarterly business reviews, and leverage CRM to analyze accounts and plan actions. They promote customer advocacy by supporting marketing campaigns, leading customer demonstrations with partners (Atlassian, GitLab, AWS), participating in events, providing thought leadership, and conducting competitive analysis to identify new business development while communicating complex technical messages to diverse stakeholders.

The job description for the Senior Backend Engineer at Zendesk AI Agents highlights the role's focus on developing and shaping the backend infrastructure in collaboration with a diverse tech team. The position involves working on Gen3, an innovative AI agent system that encompasses goal-oriented and dynamic conversational capabilities, moving beyond traditional chatbot functionalities. Responsibilities include maintaining and developing services, architecting complex applications, and strategizing infrastructure that connects with various third-party systems. Ideal candidates are expected to have strong coding skills, knowledge of microservices, and a proactive team-oriented mindset, alongside experience in relevant technologies like NodeJS and MongoDB. Zendesk emphasizes its commitment to diversity and inclusion and offers hybrid working options to foster a supportive and collaborative work environment.