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Strategic Account Executive, Financial Services - Brazil
GitLab
Brazil Not specified Unknown AMER - Enterprise

Is remote?:

Yes
GitLab is an intelligent DevSecOps platform that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over half of the Fortune 100 trusting GitLab to ship better, more secure software faster. The Strategic Account Executive role in Brazil focuses on expanding GitLab’s Financial Services presence by building trusted relationships with senior leaders and guiding them through complex platform decisions using a consultative approach. You’ll lead strategic account activity across Financial Services in Brazil, develop opportunities, create account plans linking GitLab capabilities to business priorities, coordinate with pre-sales, post-sales, and support teams, and generate pipeline with strategic channel partners. Requirements include 5+ years of selling into large organizations in Financial Services, ability to manage executive relationships, strong consultative selling and negotiation skills, fluency in English and Portuguese, familiarity with GitLab or related tools, and alignment with GitLab’s values. The role is remote, with a broad benefits package and a commitment to equal opportunity and diversity; candidates from varying levels of experience are welcome, and the company provides privacy policies and location guidance.
Strategic Account Executive - Brazil
GitLab
Brazil Not specified Unknown AMER - Enterprise

Is remote?:

Yes
GitLab is an AI-powered DevSecOps platform that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by millions and many Fortune 100 companies, with AI embedded in daily work and a culture that values inclusion and high performance. The Strategic Account Executive will help expand GitLab’s presence in Brazil by building trusted relationships with senior leaders, guiding complex platform decisions, and connecting customer business needs to the AI-powered DevSecOps platform across the full customer journey. You’ll lead strategic account activity for large Brazilian prospects, develop opportunities, create account plans and proposals, coordinate with pre-sales, post-sales, and support teams, generate pipeline with partners, and contribute customer feedback to the product roadmap. Requirements include 5+ years of enterprise sales experience selling to large organizations, the ability to manage executive relationships with ownership and follow-through, strong consultative selling, negotiation and closing skills, fluency in English and Portuguese, familiarity with GitLab or related tools, and alignment with GitLab’s values; roles are remote with global hiring and location-based considerations. The role sits within an enterprise-growth team focused on helping enterprises adopt a single platform for software delivery, security, and collaboration, and GitLab offers benefits such as flexible PTO, equity, parental leave, employee resource groups, and a firm commitment to equal opportunity and accommodations in recruiting.
Regional Sales Director, Commercial - LATAM
GitLab
Brazil Not specified Unknown AMER - Enterprise

Is remote?:

Yes
GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, operational efficiency, and security/compliance, accelerates digital transformation, and is trusted by millions of users and a majority of the Fortune 100, with AI embedded as a core productivity multiplier. The Regional Director, Commercial Sales - LATAM will lead Commercial Account Executives to drive adoption of GitLab’s AI-powered DevSecOps platform, own software sales, bookings, and revenue in LATAM, and establish foundational sales discipline and partner strategy while reporting to the Area VP LATAM and building the team. Responsibilities include coaching AEs, building territory and industry plans, establishing an operating rhythm and forecast accuracy, managing pipelines and regional growth strategies, partnering with Renewals/Marketing/Sales Operations, recruiting and developing talent, and fostering an inclusive culture while enabling the team on product, pricing, AI positioning, and LATAM market factors. Candidates should have progressive field sales and sales ops experience in open source software, DevOps, or SaaS, a track record of meeting revenue and pipeline goals, LATAM GTM experience, CRM proficiency, and strong relationship, negotiation, and executive communication skills aligned with GitLab values. GitLab emphasizes an all-remote LATAM Sales team, offers comprehensive benefits, is an equal opportunity employer with a strong non-discrimination policy, and provides accommodations on request with a recruitment privacy policy in place.
Public Sector Strategic Account Executive - Brazil
GitLab
Brazil Not specified Unknown AMER - Enterprise

Is remote?:

Yes
GitLab is an AI-enabled DevSecOps platform that helps organizations increase developer productivity, reduce risk, and accelerate digital transformation, trusted by 50M+ users and over half of the Fortune 100, with AI embedded in daily work and a high-performance, inclusive culture. The Strategic Account Executive for Public Sector in Brazil builds trusted relationships with senior leaders, guiding complex platform decisions through a consultative sales approach that links customer needs to GitLab’s AI-powered platform across pre- and post-sales. In the first year you’ll build account plans, develop opportunities, drive adoption, coordinate with cross-functional teams, generate pipeline with channel partners, and provide customer feedback to product while analyzing wins and losses for improvement. Requirements include 5+ years selling to large Public Sector organizations, executive relationship skills, consultative selling and negotiation, fluency in English and Portuguese, independence with cross-functional work, and familiarity with GitLab or related tools, along with alignment to our values. The Brazil Public Sector team focuses on growing GitLab’s presence in the region across sales, solutions, support, marketing, and product in a distributed environment, and the company offers benefits such as Flexible PTO, equity, parental leave, and a commitment to equal opportunity and accommodations for all candidates.
AI Services Consultant
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
The AI Services Consultant at Zendesk, within the Professional Services team, acts as the technical and product expert for the AI-powered Resolution Platform, helping customers implement and adopt AI to deliver quick time-to-value through effective configuration and optimization. Its mission is to provide technical solutions, remove roadblocks, and serve as a trusted advisor, guiding customers through complex configurations to drive transformative business outcomes with strong consulting and project management. The overarching objective is to accelerate customers’ time-to-value by driving adoption and operational excellence of Zendesk AI solutions, acting as the customer’s AI technical expert and leading end-to-end delivery with clear scope, timelines, and stakeholder alignment. Key responsibilities include providing technical expertise and guidance, facilitating change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating cross-functionally with Customer Success and Sales to align the AI roadmap and remove blockers, all while delivering solutions that measurably improve business outcomes. Required qualifications include 5+ years in consulting/professional services and enterprise SaaS go-to-market or customer-facing roles, experience using adoption and health analytics to forecast churn and expansion, ability to design and execute success plans, a Bachelor’s degree (advanced degrees or AI/project-management certifications preferred), strong program management and cross-functional influence, and familiarity with emerging AI trends; Zendesk emphasizes a hybrid work environment and is an AA/EEO/Veterans/Disabled employer that may use AI screening tools, with commitments to diversity, equity, and inclusion.
Senior Engagement Manager
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
The Senior Engagement Manager at Zendesk leads and delivers the most complex, high-value client projects, acting as the primary liaison with stakeholders including C-suite and driving outcomes through strategic thinking, innovative delivery methods, and ongoing methodology improvement. Key duties include managing end-to-end project delivery, risk management, strategic oversight, cross-functional collaboration, mentoring junior staff, and supporting business development through proposals, contract negotiations, and sales opportunities. The role requires 5+ years in client-facing consultancy/professional services with proven leadership, strong communication and analytical skills, proficiency with PM software and CRM, a bachelor's (master's preferred), experience with various contract types (FF, T&M, FFM, FTE), and bilingual English/Spanish; travel up to 25%. Preferred qualifications include project management certifications (PMP, PRINCE2, SAFE, SCRUM), SaaS implementation experience, ability to work under pressure, knowledge of AI models/workflows, and a track record of managing profitable project portfolios. Zendesk emphasizes inclusivity, hybrid work, and accessibility, encouraging applications from people with disabilities, disclosing potential AI screening, and committing to equal opportunity and DEI initiatives.
Senior CX Acceleration Consultant
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
Zendesk is looking for an exceptional Zendesk Consultant to join the CX Accelerator Team, capable of hands-on Zendesk configuration and delivering innovative solutions in a startup-like, agile environment with 4-6 week client engagements and travel as needed. The consultant will drive customer experience transformations through optimized Zendesk implementations, engaging with clients to understand objectives, leading discovery, and providing actionable guidance on best practices, including opportunities to integrate Zendesk with existing systems. Responsibilities include end-to-end project management across engagements, timely delivery, regular client and internal communications, conducting training and enablement sessions, and developing documentation to support client self-sufficiency. Requirements include extensive hands-on Zendesk configuration expertise and SME knowledge of Zendesk AI products, strong understanding of customer support operations and CRM systems, fluency in English, Portuguese, and Spanish, and experience in agile/startup-like environments, plus travel flexibility and strong communication, relationship-building, problem-solving, and adaptability. Zendesk emphasizes a hybrid work model, equality and inclusion, potential AI screening, and accommodation support for applicants, as part of its AA/EEO/Veterans/Disabled employment commitments.
Principal AI Success Strategist, Customer Success
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
Zendesk’s AI Success Strategist leads end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies and driving adoption from initial deployment through scale, with success measured by customer satisfaction, increased automated resolution usage, and improved retention. You’ll own the AI roadmap, serve as the design authority for deployments, partner with executives on a long-term AI vision, and align Product, Services, Sales, and Partners to deliver scalable programs that protect renewals and drive growth. You’ll lead structured discovery and success-planning engagements, create measurable playbooks and milestones early in the lifecycle, and use data-driven insights to track adoption, quantify impact, and forecast retention and expansion. Qualifications include 10+ years in Customer Success/Experience with 2+ years of AI experience, fluency in English and Spanish, enterprise SaaS go-to-market or customer-facing roles, ability to surface risk signals and guide mitigations, and a bachelor’s degree (advanced degrees or AI strategy/PM certifications preferred). Zendesk offers a hybrid work model, is an equal opportunity employer, and may use AI in screening applications; accommodations are provided for applicants with disabilities.
Strategic Account Executive, LATAM (Spanish)
Miro
Brazil Not specified Unknown Sales

Is remote?:

Yes
The Strategic Accounts team at Miro aims to make the product the nerve center for innovation inside Fortune 500 and Global 2000 companies by partnering across functions to accelerate product development and transform strategy into execution, with Strategic AEs acting as account CEOs who lead cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, develop and execute 3–10 account strategies, and identify industry context, executive priorities, and expansion opportunities to turn strategic opportunities into durable partnerships. You will drive workflow-led expansion into high-value enterprise processes (product strategy, roadmapping, prototyping, planning, agile execution, etc.), build executive alignment with measurable outcomes, orchestrate cross-functional account pods, and maintain a disciplined multi-quarter pipeline using MEDDPICC and value-based selling. The role requires 10+ years of SaaS sales experience with Fortune 500/Global 2000 clients (10,000+ employees), native fluency in Spanish and English, a track record closing $250K–$1M+ multi-product or transformation deals, and strong cross-functional deal-team leadership and AI-enabled selling skills. What’s in it for you is a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that supports growth and collaboration at Miro.