GitLab describes itself as an AI-enabled intelligent orchestration platform for DevSecOps that aims to boost developer productivity, efficiency, security, and digital transformation, supported by a global, high-performance culture. The role of Customer Success Engineer (On-Demand Success Tier) supports customers post-sale by providing technical product expertise in a pooled model, collaborating with CSMs, Account Executives, and Renewals Managers to aid implementations across source code management, CI/CD, DevSecOps, and Agile Planning. Responsibilities include engaging with customers via Zoom and email as a technical consultant, delivering enablement through webinars, labs, office hours, and on-demand engagements, and developing reusable workshops and content while aligning with sales to connect outcomes to technical decisions. Requirements include fluency in English and Spanish (Portuguese a plus), location in the US, Mexico, or Brazil, experience with GitLab use cases and DevSecOps tooling, strong communication, and a continuous-learning mindset, with a globally distributed, remotely supported team. GitLab offers benefits for health, finances, growth, equity, parental leave, and a US salary range of $105,600–$158,400 plus incentive pay, all within a framework that emphasizes equal opportunity and accommodations for remote, location-based roles.