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- Atlassian is seeking a passionate Solutions Engineer to join its APAC Solutions Engineering team, focusing on its largest Southeast Asian customers. - The role is to be a trusted advisor who helps major clients achieve their potential with Atlassian. - If you're ready to contribute to the broader GTM strategy, you should apply and connect with the recruitment team. - Atlassian's company values include Open Company, No BS, Build with Heart and Balance, Don’t #@!% the Customer, Play as a Team, Be the Change You Seek, and Lifelong Learning, which guide culture and decision-making. - The team’s values emphasize Excellence, Team > Individual, Intentional Positivity, Own Your Domain, Be a Technical Leader, Advocate for Atlassian, Empathise with Customers, Lifelong Learning, and Drive Business Outcomes.

Atlassian offers flexible work locations for employees to balance family, personal goals, and priorities. DX, headquartered in Salt Lake City, is a fast-growing SaaS company that helps engineering leaders boost productivity, collects millions of data points daily, and serves clients like Pinterest and GitHub, having tripled ARR and recently been acquired by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery and high performance, aiming to reward those who excel at their craft while acknowledging that outcomes can be influenced by external factors. The APAC regional sales leader role will build and lead a sales team, set vision and strategy for APAC, manage pipeline and deals, develop executive relationships, and collaborate with CS, Marketing, and Product while recruiting and coaching talent.

Atlassian offers flexible work options (office, home, or hybrid), hires globally where there is a legal entity, and conducts virtual interviews and onboarding as part of a distributed-first model. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and aiming to meet revenue targets while serving as customer advocates by feeding feedback to product and engineering. They collaborate closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide customer deployment and utilization at scale, guided by Atlassian values. In this role, you will lead and manage a team of Mid-Market sellers and develop customized sales strategies and plans for the Singapore market, while implementing strategic plans to expand market share in the Mid-Market segment. You will mentor and coach the team, set performance goals and metrics, recruit and onboard new Account Executives, analyze sales data and market trends, conduct regular performance evaluations, and stay informed about industry trends and competitive dynamics within the enterprise segment.

At Atlassian, employees can work in-office, from home, or in a hybrid arrangement, and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. Responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while maintaining a high standard of customer success. The role involves building strategic relationships with customers, articulating how Atlassian’s value addresses their challenges, and identifying and qualifying leads, engaging with key decision-makers, understanding needs, delivering sales presentations, and closing deals. You will provide regular, accurate sales forecasts, reports, and updates to management, and stay updated on industry trends, market dynamics, and competitor activities within the Southeast Asia mid-market segment. Additionally, the position emphasizes building strong relationships with channel partners to ensure effective collaboration for the benefit of customers.

Zendesk is seeking a seasoned Sales Leader to run Commercial and Enterprise sales exclusively for the Greater China Region (Mainland China, Hong Kong, Taiwan), based in Singapore and reporting to the RVP, Asia Sales. The role involves shaping go-to-market strategies, coaching high-performing teams, nurturing executive relationships, and driving customer success to maximize revenue, in close collaboration with marketing, product, customer success, and channel partners; and owning pipeline management, forecasting, and deal progression with data-driven insights and Salesforce. The candidate must navigate the GCR market with cultural sensitivity, ensure compliance with local regulations, and act as the voice of the customer for product and service improvements. Requirements include 12+ years in Enterprise/SaaS sales with at least 4 years in leadership, Mandarin fluency (Cantonese a plus), proven quota attainment, experience with direct sales and channel partners, and strong analytics in forecasting and CRM. Zendesk emphasizes a hybrid work model, AI screening for applicants, and equal opportunity employment with commitment to diversity, inclusion, and reasonable accommodations.

Atlassian is investing in Generative AI and is seeking a Principal Machine Learning Engineer (P60) to join the GenAI Products & Innovation Forge in Singapore to lead innovative GenAI work. The role is a hands-on technical leadership position aimed at turning state-of-the-art GenAI techniques into high-impact, enterprise-ready innovations across Atlassian. You will advance knowledge-grounded LLMs, embeddings, and multimodal modeling, exploring fine-tuning, post-training, and retrieval-augmented strategies to adapt foundation models to Atlassian’s data. You’ll prototype rapidly, drive POC experiments, design evaluation methods, mentor engineers, and influence retrievers, rankers, orchestration, and serving infrastructure while collaborating with product and platform teams. You’ll shape the Forge roadmap for advanced GenAI products, partner across teams to drive cross-team impact, and champion responsible AI, groundedness, and data quality, with Atlassian offering flexible work arrangements and the ability to hire in any country where it has a legal entity.

Zendesk is hiring a Forward Deployed Engineer on the Technical Presales team to embed with strategic customers and design, build, and deliver production-grade AI solutions that unlock measurable ROI. You’ll lead end-to-end technical delivery of AI agent and LLM-powered solutions, build production-grade integrations and data pipelines, surface signals into Zendesk AI workflows, and troubleshoot escalated blockers across data, infra, and model behavior. You’ll collaborate with Sales engineering and product teams to map undocumented systems, define integration patterns, implement solutions, and translate customer learnings into prioritized product roadmap items. Basic qualifications include 5+ years of production systems experience, proficiency in Python and JavaScript/TypeScript, hands-on experience deploying LLM-based solutions, and cloud/container experience with willingness to travel up to 50%. Preferred qualifications include prior FDE or solutions engineering experience, familiarity with LLM tooling (LangChain, LlamaIndex, Haystack), knowledge of Zendesk or similar, and experience with observability, data governance, and security/compliance, along with Zendesk’s commitment to inclusion and equal opportunity.

Zendesk is hiring a Senior SMB Account Executive for Southeast Asia to grow the SMB SaaS business by acquiring new customers and expanding existing accounts. Key duties include building and managing relationships, cross-selling, using data and customer insights to prospect and retain clients, articulating Zendesk's value, leading competitive sales cycles, and maintaining a qualified pipeline in Salesforce with accurate forecasts. The role requires a BA/BS or equivalent and at least 2 years of B2B/SaaS sales experience, with a proven ability to exceed targets, manage relationships at various levels, and close deals, along with strong prospecting, negotiation, organizational, and territory-planning skills. Zendesk emphasizes its mission to power exceptional customer experiences, offers a hybrid work model, and is committed to a diverse, inclusive workplace and equal-opportunity employment. The description notes that AI screening may be used for applications and provides information on accommodations for applicants with disabilities, including a contact email for accommodation requests.

Zendesk is seeking a Senior SMB Account Executive for the Greater China region to grow SaaS revenue by acquiring new customers and expanding existing accounts, while building broad relationships and collaborating cross-functionally. Responsibilities include driving top-line revenue, nurturing customer relationships, cross-selling, using data insights to prospect, articulating Zendesk’s product benefits, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering accurate forecasts to exceed targets. Qualifications include a BA/BS or equivalent, at least 2 years of B2B or channel SaaS sales with a proven track record, bilingual English and Mandarin (Cantonese a plus), strong presentation, negotiation, and closing skills, and proficiency with sales tools and territory planning. The role is hybrid, requiring some on-site work with a schedule determined by the hiring manager, and Zendesk notes that AI or automated decision systems may be used to screen applications. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, and provides accommodations for applicants with disabilities; interested applicants can contact the provided email for accommodations.

Zendesk is hiring a Senior Talent Partner in Singapore to lead and elevate Sales & GTM hiring across the region, acting as a strategic business partner rather than an order-taker. The role leverages advanced AI and talent intelligence tools to automate routine tasks while focusing on market intelligence, stakeholder influence, and human connection as a strategic consultant to senior leaders. Responsibilities include owning the candidate experience, driving efficient interview loops, diagnosing hiring funnels with data, proposing strategic pivots, and collaborating regionally on global initiatives and diversity outreach. Qualifications include 5+ years of full-cycle recruiting in a fast-paced international environment with a track record in Sales talent, plus AI-forward thinking, data-privacy awareness, trusted advisory and strong regional market acumen. Zendesk emphasizes autonomy, a world-class tech stack, a hybrid work model, and a commitment to fairness, inclusion, and accessibility, including disclosure that AI may be used to screen applications and providing accommodations for applicants with disabilities.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - The role centers on developing and implementing named account or territory plans to maximize expansion across a broad product portfolio while maintaining a high standard of customer success. - It involves building strategic relationships with customers and clearly articulating Atlassian's value proposition in relation to their challenges, strategy, and needs. - Responsibilities include identifying and qualifying leads, building relationships with key decision makers, delivering sales presentations, closing deals, and providing regular accurate sales forecasts and updates to management. - The position requires staying informed about industry trends, market dynamics, and competitor activity within the South East Asia mid-market segment and fostering strong channel partner relationships for customer benefit.

Zendesk is hiring an SMB Account Executive for the Greater China region to grow the SaaS business by acquiring new customers, expanding existing accounts, and building cross-functional relationships. Responsibilities include driving revenue, nurturing customer relationships for retention, cross-selling, using data insights to prospect, and clearly communicating Zendesk’s value to align with customers’ goals. The role requires a BA/BS, at least 2 years of B2B SaaS sales or solution engineering experience with a proven target track record, bilingual English and Mandarin (Cantonese a plus), strong negotiation and presentation skills, and proficiency with Salesforce and other sales tools. The position offers a hybrid work arrangement with some in-office days, the exact schedule to be determined by the hiring manager. Zendesk emphasizes diversity and inclusion, is an equal opportunity employer, may use AI for screening, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Senior Account Executive in Indonesia to grow its Commercial/Mid-Market SaaS customer base by acquiring new logos and expanding existing partnerships. The role emphasizes owning a pipeline, driving top-line revenue, nurturing relationships, cross-selling, and using data insights to improve prospecting, retention, and expansion. You will lead complex, value-based sales cycles, articulate Zendesk’s benefits to executives, maintain an accurate forecast, and develop executive sponsorship while collaborating with internal teams. Requirements include a BA/BS, 8+ years of B2B SaaS sales in customer experience, bilingual English and Bahasa Indonesia, experience with territory/account planning and tools like Salesforce or Clari, and travel as needed. The position is hybrid (part onsite in Indonesia with schedule determined by the manager) and Zendesk reinforces equal opportunity, diversity and inclusion, accommodations, and a note that AI screening may be used in hiring.