The Ampin App
deep insights into the Atlassian community

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity to help employees balance family, personal goals, and other priorities. The organization is looking for a Senior Mobile Engineer on the Mobile Foundations team to design and maintain mobile libraries and tools, with a strong emphasis on Android and React Native, to empower Atlassian engineers and improve product quality and developer experience. Your work will involve building and maintaining tools used by hundreds of mobile engineers daily, contributing to the developer experience across the full development lifecycle, and setting guidelines and standards for mobile code at scale. You should be proficient with React Native and its ecosystem, with experience in Kotlin/Java, Android UI design, Android Studio, Gradle, Git, CI/CD tooling, and testing frameworks like JUnit, Espresso, and Robolectric, plus a proven ability to debug across systems, reason about multithreading, and collaborate with cross-functional teams; 6+ years of mobile app experience and a service mindset are required, and experience on platform teams is a plus. Nice-to-have skills include advanced CI/CD automation, familiarity with package managers and related tooling, Bash/shell scripting, knowledge of open-source libraries, and some cloud experience (AWS, GCP, or Azure).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork. The company supports a diverse, inclusive culture in a hybrid work environment and has earned numerous recognitions while serving over 100 million users, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team focuses on customer success by delivering best-in-class onboarding, understanding customers’ objectives, aligning stakeholders, leading engagements, and driving adoption through change management and training, in close collaboration with Lucid’s technical teams. The role requires a bachelor’s degree, 3-5 years in implementation or related SaaS roles, strong project management and stakeholder skills, excellent communication, and a willingness to work an adjusted schedule with in-office presence on Tuesdays and Thursdays. Preferred qualifications include SaaS or large-enterprise experience, empathy and problem-solving ability, comfort in fast-paced environments, and a solution-oriented mindset.

Atlassian uses a distributed-first work model that lets employees work from the office, home, or a mix, and it hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually. There is a video to learn more about the Customer Success role at Atlassian. The Executive Engagement & Trusted Advisor aspect involves building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in customers’ digital and AI transformation journeys. The role centers on Outcome-Driven Success and Strategic Success Planning, driving product adoption, measurable value, and alignment with customer goals through Customer Success Plans, including regular check-ins and strategic sessions. It also requires Complex Program Leadership, AI & Emerging Tech Enablement, risk mitigation, the Voice of the Customer, and Cross-Functional Collaboration to deliver a seamless customer experience and maximize business value.

Zendesk is hiring for a Melbourne-based, pure hunting sales role in ANZ that requires on-site presence 3 days a week to identify and qualify opportunities across SMB/Commercial/Enterprise and help build the sales pipeline. You will engage with prospects, understand their business challenges, and collaborate with sales, product, and marketing to develop a target list and generate a high-value pipeline. Candidates should have at least 2 years in a sales-related role, experience managing ANZ prospects, a competitive, self-starter mindset, excellent communication, and preferably a bachelor’s degree. The role features a hybrid work model with part of the week remote and an in-office routine determined by the hiring manager, requiring in-person attendance in Melbourne. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applicants, and provides accommodations for applicants with disabilities.

You will be part of a world-class Data Science team at Atlassian that uses data to drive insights about Atlassian’s shift to AI-powered capabilities and consumption-based monetization and to shape extensibility strategy and value delivery. The team works closely with Product Managers, Engineers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to understand how customers and partners harness data and power AI capabilities. Atlassians can choose where to work—office, home, or a hybrid—and the company hires in any country with a legal entity, focusing on collaboration with cross-functional partners to become a trusted strategic partner through clear structure. You will apply technical expertise with quantitative analysis, experimentation, and data storytelling to develop strategies and solve the business’s biggest challenges, focusing on developing hypotheses through diverse methodologies, frameworks, and technical approaches to test them. You will analyze real-world use cases and consumption patterns to inform pricing, forecasting, and elasticity modeling; identify and measure the success of product efforts via forecasting and monitoring key metrics; influence platform development and opportunities; and communicate insights broadly to leadership teams.

Atlassians can work anywhere (office, home, or hybrid), with virtual interviews and onboarding as part of a distributed-first company; we can hire people in any country where we have a legal entity, and with sufficient timezone overlap, eligible candidates from Australia and New Zealand. The role is to design, build, and ship high-impact iOS features that let teams plan, track, and collaborate from iPhone or iPad, in partnership with product, design, and other engineering squads to deliver a fast, reliable, secure app with AI-driven capabilities aligned with Atlassian’s teamwork-first vision. Responsibilities include designing, developing, and shipping iOS features using Swift; translating UX/UI designs into accessible interfaces; conducting usability testing; optimizing performance and ensuring reliability through crash monitoring and robust error handling; and maintaining high test coverage with code reviews. You will collaborate with Jira web, backend, and data teams to maintain feature parity and consistent behavior across platforms; implement and expand AI-powered functionalities (e.g., smart issue suggestions, automated task classification, predictive analytics); and influence iOS architecture. You’ll engage with customers via support tickets, community forums, and beta programs to prioritize work; keep technical and design documentation and onboarding guides up-to-date; and share knowledge through talks or Confluence pages.

Zendesk is hiring a Program Manager for Product Development on the Zendesk Platform to drive cross-product initiatives and ensure timely releases across global teams (EMEA, APAC, AMER). The role partners with Product Management and Engineering, and collaborates with Marketing, Localization, Alliances, Advocacy, Customer Success, Legal, Finance, and Sales to deliver engineering programs on time, build roadmaps, align dependencies, and broker commitments. You will identify and mitigate risks, own regular program status reporting, facilitate meetings and ceremonies, and foster strong cross-functional relationships while continuously improving processes. Basic qualifications include proven experience managing programs or technical projects with moderate supervision, the ability to independently drive activities, proficiency with TPM tools and agile methodologies (e.g., Jira, Confluence, Trello, Kanban, Productboard, Smartsheet), and strong problem-solving, communication, and facilitation skills, plus adaptability to change. Preferred qualifications include prior software company experience in Engineering programs, hands-on OKRs or similar frameworks, and the ability to build buy-in and partner with leaders to align goals, with the role also noting a hybrid work model and Zendesk’s commitment to diversity and inclusion, equal opportunity employment, and accommodations for applicants with disabilities.

As a Principal Product Manager for Zendesk Data Platform (ZDP), you’ll set the vision and multi-year roadmap for Zendesk’s foundational data systems, enabling hundreds of engineers, analysts and product managers to build, analyze, and innovate at scale while driving platform usability, adoption, and compliance in collaboration with engineering leads, data governance, ED&A, and other core teams. You’ll balance strategic thinking with day-to-day execution, identifying needs across the business—from infrastructure health to data operational excellence—and shaping performant, secure platform experiences with broad executive visibility. Responsibilities include shaping and communicating the ZDP strategy and roadmap; acting as a cross-functional leader with Engineering, ED&A, and Product Analytics; mentoring other product managers; delivering platform improvements across the data value chain from ingestion to utilization; translating business and technical requirements into actionable plans; and tracking progress to senior leadership. Basic qualifications include a Bachelor’s degree in Computer Science, Engineering, or related field; 8+ years in product management including senior/lead roles on data-focused teams; and a track record of launching data services or platform products at scale; preferred qualifications include expertise in Snowflake and AWS data ecosystems, experience at a SaaS company or in customer experience platforms, and experience working with distributed, cross-geography teams. The role is hybrid, with in-office requirements, and Zendesk emphasizes its mission, commitment to diversity and inclusion, and the use of AI or automated decision systems for screening, with accommodations available for applicants with disabilities.

Zendesk is seeking a strategic and experienced Demand/Campaigns Marketing Manager to create integrated campaigns that drive new business and upsell opportunities. The ideal candidate should have a deep understanding of the Asia Pacific and Japan markets and excel in cross-functional leadership while being able to balance big-picture planning with detailed execution. Responsibilities include building omni-channel campaigns, developing relationships within the broader marketing organization, and managing campaign execution across various channels. Qualifications for the role include 6-8 years of relevant marketing experience, strong analytical abilities, and proficiency in tools like Marketo and Salesforce. The position offers a remote work environment with occasional in-person collaboration opportunities, promoting an inclusive culture and diversity within the workplace.

Lucid Software is a leading company in visual collaboration, offering products such as Lucidchart and Lucidspark, and emphasizes innovation, teamwork, and diversity. The company fosters a hybrid work environment, promoting a healthy work-life balance while ensuring inclusivity. Recognized globally for its achievements, Lucid serves over 100 million users, including major clients like Google and NBC Universal, and partners with industry giants such as Microsoft. The role of New Logo Account Executives involves driving strategic growth for new SMB customers, maintaining relationships, and identifying opportunities for business expansion. Candidates should have at least one year of sales experience, excellent communication skills, and preferably a background in SaaS or tech, with required presence in the Melbourne office twice a week.

Atlassian offers flexible work arrangements allowing employees to work from home, in the office, or a combination of both, enabling them to better balance personal and professional priorities. The company conducts interviews and onboarding virtually, supporting a distributed-first approach and hiring eligible candidates from Australia and New Zealand. The role involves developing impactful Android features for collaboration and productivity, requiring close collaboration with product, design, and engineering teams. Key responsibilities include coding in Kotlin, optimizing app performance, implementing AI-driven functionalities, and maintaining high test coverage through comprehensive testing practices. Additionally, the position involves engaging with users to inform product adjustments, translating designs into user-friendly interfaces, and keeping technical documentation current.

At Atlassian, employees have the flexibility to choose their work location, whether in an office, from home, or a hybrid arrangement, which helps them balance family and personal goals. The company seeks to hire talent from any country where they have a legal entity, placing emphasis on providing advanced support for enterprise customers, particularly during their transition to Atlassian Cloud. Senior Support Engineers are responsible for troubleshooting and resolving technical issues, offering support in Japanese for customers in Japan, and managing escalations using their expertise and soft skills. They engage in continuous improvement by performing case reviews, developing action plans, and contributing to knowledge-based documentation. The role requires a senior engineer proficient in both Japanese and English to effectively support customers and collaborate with varied teams within the organization.

Atlassian offers employees flexibility in their work location, allowing them to work in an office, remotely, or a hybrid of both. Senior Support Engineers are integral to assisting enterprise customers with transitions to Atlassian Cloud and troubleshooting technical issues. These engineers enhance customer satisfaction by diagnosing problems and providing support through various communication channels, including Japanese for customers in Japan. They also review support cases for trends, advocate for customer needs, and contribute to continuous improvement within the support team. The role requires strong communication skills in both Japanese and English, with responsibilities including collaboration across teams and occasional weekend shifts.

Zendesk is seeking a technical support expert with strong troubleshooting abilities to provide assistance through various communication channels such as messaging, email, and social media. The ideal candidate will have at least five years of experience in technical support, particularly with SaaS products, and possess excellent communication skills for effectively conveying technical concepts. Key responsibilities include resolving customer issues, collaborating with teams to find solutions, and empowering users through knowledge-sharing. Preferred qualifications include experience with RESTful APIs, SaaS troubleshooting, and familiarity with programming languages like HTML and JavaScript. Zendesk promotes a hybrid work environment and values diversity and inclusion in its hiring practices.

Zendesk is looking for a Director of Product Design to oversee the design of its Foundational & Core Platform product areas, which are vital to enhancing customer experiences. The position, based in Melbourne, VIC, involves defining the design vision, driving innovation, and collaborating with senior leaders to integrate design thinking into product strategy. The role requires effective team leadership, mentoring, and fostering an inclusive culture while championing customer-centric design practices. The ideal candidate will have a strong background in enterprise product design, influence at scale, and a commitment to inclusive design principles. Zendesk values diversity and promotes a hybrid working model, offering flexibility while ensuring collaboration across teams globally.

Zendesk is looking for a Regional Marketing Strategy Senior Analyst to strengthen its marketing efforts by leveraging data to develop go-to-market strategies and evaluate campaign performance. The role involves collaborating with senior Marketing executives to achieve pipeline and revenue targets, enhancing operational efficiency, and leading planning processes in partnership with various departments. Key responsibilities include creating Tableau dashboards, analyzing marketing campaigns, driving investment decisions, and fostering strong relationships with cross-functional teams. The ideal candidate should possess strong analytical, communication, and data visualization skills and have at least six years of marketing and analytics experience. Zendesk promotes a hybrid work model and values diversity and inclusion in its hiring practices.

Zendesk is seeking a Senior Corporate Account Executive to drive growth in their B2B sales efforts within the SaaS industry. The role involves acquiring new customers, managing existing relationships, and enhancing revenue through innovative solutions that align with customer objectives. Key responsibilities include developing strategies for account expansion, utilizing data for customer insights, and leading competitive sales cycles to exceed revenue goals. Candidates should have a BA/BS degree, a minimum of three years in B2B sales, strong communication skills, and familiarity with sales tools like Salesforce. Zendesk promotes a hybrid work environment, focusing on collaboration while providing flexibility for remote work, and is committed to diversity and inclusion in its hiring practices.

Lucid Software is a leader in visual collaboration, providing tools like Lucidchart and Lucidspark to help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and individual empowerment, fostering a diverse and inclusive work environment. Lucid operates as a hybrid workplace, supporting a healthy work-life balance for its employees, who can choose to work remotely or in-office. With over 100 million users globally and partnerships with major companies like Google and Microsoft, Lucid is the most utilized visual collaboration platform among Fortune 500 organizations. The Implementation Services team is crucial in ensuring customer success by providing tailored onboarding experiences, project management, and training for effective product adoption.

Lucid Software is a leading company in visual collaboration, offering products like Lucidchart, Lucidspark, and airfocus to help teams transform ideas into actionable plans. The company values innovation, teamwork, and individual empowerment, promoting an inclusive culture and maintaining a hybrid work environment for employee flexibility. Lucid has received numerous accolades for its products and workplace culture, serving over 100 million users, including leading companies such as Google and GE. The Sales Development Representative (SDR) role focuses on generating new opportunities, supporting account executives, and facilitating the sales cycle through account planning, prospecting, and collaborative strategies. Successful candidates should have sales experience, excellent communication skills, and the ability to manage multiple tasks, with preferred qualifications including experience in closing business and familiarity with sales tools like Salesforce and LinkedIn Sales Navigator.

Lucid Software is a leading company in visual collaboration and work acceleration, offering products like the Visual Collaboration Suite, which includes Lucidchart and Lucidspark. They emphasize core values such as innovation, teamwork, and inclusivity, and promote a hybrid work environment that supports a healthy work-life balance for employees. The company has garnered multiple accolades, including listings in Forbes Cloud 100 and Fortune's Best Workplaces in Technology, and serves over 100 million users globally, with notable clients including Google and NBC Universal. The Business Development Representative (BDR) position involves collaborating with Enterprise Account Executives to generate sales opportunities and support the sales cycle through various activities like prospecting and outreach. Candidates are expected to have at least 12 months of sales experience, excellent communication skills, and the ability to manage multiple projects while being required to work in the Melbourne office two days a week.

Zendesk is seeking a Sales Operations Lead for the APAC region to join its Go-to-Market Operations team, focusing on empowering the ANZ Sales team through operational excellence and data-driven insights. The role involves collaborating closely with Regional Vice Presidents of Sales to assist in forecasting, performance analysis, and sales strategy execution. Ideal candidates should possess over three years of experience in sales operations within a high-growth SaaS environment, demonstrating strong analytical skills and familiarity with Salesforce and other sales tools. Additionally, the position emphasizes a hands-on approach, requiring candidates to be proactive in improving workflows and maintaining data quality. The role offers a hybrid work environment, fostering both remote and in-office collaboration.