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EMEA Customer Success Manager, airfocus
Lucid Software
Hamburg
Germany
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
airfocus, a Lucid Software company, is recognized by Kununu as a TOP 5% best-rated organization and holds a 4.8 rating with 96% recommendation on Glassdoor. airfocus is the world’s first modular product management and roadmapping platform, growing on all continents with customers like Ricoh, Good Year, and Wago. The company promotes diverse growth, offering remote/hybrid work options, flexible hours, competitive compensation, a development budget, on-site snacks, and recurring virtual events and meet-ups to support work-life balance. The Customer Success Manager will own the full customer lifecycle—from onboarding to renewal—build strong stakeholder relationships, relay user feedback, create help-center content, run demos, support renewals and upsells, set up integrations, and assist with high-value trials. Requirements include 2+ years in customer success or a similar B2B software role, strong English and German communication skills, the ability to manage about 30 accounts, and location in Germany or the Netherlands; product management experience is a plus.
Commercial Counsel
Lucid Software
Raleigh
United States
Not specified Full-time Tier 1 Legal

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture in a hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer with expertise in customer and vendor relationships within the SaaS technology industry to draft, negotiate, and advise on customer contracts and procurement, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally based near Salt Lake City, UT or Raleigh, NC. Responsibilities include structuring transactions, negotiating with customers, vendors and partners, managing the global contracting process to drive deals to closure, proactively managing vendor relationships and renewals, advising on issues and risks, and collaborating with compliance and cross-functional teams to scale policies and training. Requirements include a JD and active U.S. state bar, 3–5 years of experience in a software company or rapid-growth tech law firm, strong data privacy knowledge, experience negotiating enterprise B2B SaaS agreements, and preferred qualifications such as experience with Salesforce, Zendesk, Conga, Coupa, or supporting SaaS sales, with the #LI-NJ1 tag.
Commercial Counsel
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 Legal

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users and customers including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, inclusive, hybrid workplace. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. They are seeking a talented lawyer specialized in customer and vendor relationships within the SaaS tech industry to draft, negotiate, and advise on customer contracts and procurement, support global sales teams, manage vendor relationships and renewals, and collaborate with compliance and cross-functional teams, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally near Salt Lake City, UT or Raleigh, NC. Required qualifications include a JD and bar admission, 3-5 years’ experience in a software company or fast-growth tech, strong data privacy knowledge, and experience negotiating complex enterprise B2B SaaS agreements, with preferred experience in tools like Salesforce, Zendesk, Conga, Coupa and in engaging with EDU or government customers.
Associate Professional Services Consultant
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, helping teams turn ideas into reality. The company values innovation, excellence, empowerment, initiative, ownership, and teamwork, and supports a respectful, inclusive culture with a hybrid workplace that accommodates remote or in-office work. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBCUniversal and partners including Google, Atlassian, and Microsoft. A Solutions Consultant engages with stakeholders globally, guides customers to maximize their investment in the Lucid Collaboration Suite, and develops subject-matter expertise in topics like innovation, hybrid work, organizational agility, and change management while helping extend Lucid’s professional services. Requirements include 2+ years in consultative roles, a technical degree (master’s preferred), strong executive-facing engagement and presentation skills, relationship-building ability, and a track record of driving customer outcomes, with a hybrid work arrangement at the South Jordan office two days per week; preferred qualifications include experience in technical/R&D, large-scale SaaS rollouts, and global customer engagement.
Associate Professional Services Consultant
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software leads visual collaboration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, and teamwork, and a diverse, respectful, inclusive culture. It operates as a hybrid workplace, allowing remote, in-office, or mixed arrangements, with the Raleigh office requiring two days in-person per week (Tuesday and Thursday). Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. A Solutions Consultant delivers customized engagements worldwide to help customers maximize value from the Lucid Collaboration Suite, focusing on hybrid work, innovation, agile strategies, change management, and end-user skill development, while maintaining subject-matter expertise. Requirements include 2+ years in consultative services, a technical bachelor’s (MS preferred), strong executive stakeholder management and presentation skills, and a proven ability to build customer relationships and manage multiple projects; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
The role is for a Strategic Customer Success Manager on Miro’s Northern Europe/UKI team, focused on helping major customers realize value by aligning Miro with their critical business workflows and serving as the voice of the customer. Key duties include managing a portfolio of large UKI customers, becoming a product expert, onboarding new teams, delivering high-touch engagements, conducting quarterly business reviews, tracking customer health, and partnering with sales and renewals while using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a customer success or other B2B client-facing role, 2+ years in a SaaS environment as a CSM with enterprise experience, strong cross-functional collaboration, credibility with diverse decision-makers, excellent written and verbal communication, and fluency in English. Benefits feature a competitive equity package, health insurance, corporate pension, office meals, wellbeing and WFH equipment allowance, and an annual learning and development allowance to grow skills. About Miro, a visual workspace for distributed teams, serves over 100 million users and 250,000 companies, with a global presence and a culture valuing collaboration, belonging, diversity, and inclusion, plus a Recruitment Privacy Policy.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to create the next big thing, with the Strategic Customer Success role anchored in the Northern Europe team within a global function. The Strategic Customer Success Manager’s primary goal is to ensure customers realize value from Miro by tying the platform to critical business workflows, nurturing executive relationships, and driving multi-threaded engagement and joint success plans. Responsibilities include managing a portfolio of large UKI customers, onboarding and driving product adoption, conducting high-touch engagements, and leading quarterly business reviews and frequent C-level meetings while collaborating with internal teams to improve retention and health metrics. Requirements include 5+ years in customer success or other B2B client-facing roles, experience with enterprise accounts, strong cross-functional collaboration and stakeholder management, excellent communication, English fluency, and familiarity with tools like Gainsight, Outreach, and Looker. Benefits highlighted include a competitive equity package, health insurance and pension, office perks, wellbeing and learning allowances, and a commitment to a diverse, inclusive culture with information on recruitment privacy.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Customer Experience comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to create the next big thing, with the Strategic Customer Success Team in Northern Europe focused on delighting customers and delivering rapid value. The Strategic Customer Success Manager will own a portfolio of some of Miro’s largest UKI customers, become a product expert, guide customers toward outcomes, onboard with Onboarding Consultants, develop joint success plans, and conduct quarterly executive business reviews while acting as the voice of the customer. Responsibilities include high-touch engagements to demonstrate value, onboarding new teams, driving product adoption, improving retention metrics, tracking health status, developing growth and renewal playbooks, and partnering with sales and renewals using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a customer success or other B2B client-facing role, 2+ years in a B2B SaaS CSM role, enterprise account experience, strong cross-functional collaboration, excellent communication and empathy, and English fluency. Perks include a competitive equity package, health insurance, pension, office snacks, wellbeing benefits, learning and development allowances, and the role is within a globally diverse team at Miro, a mission-driven company that values belonging and inclusion.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro is expanding its Customer Experience organization and is seeking a Strategic Customer Success Manager for the Northern Europe UKI region as part of a global team including Professional Services, Renewals, Customer Success, Support, and Customer Education, all focused on empowering customers to create the next big thing. The role’s primary goal is to ensure customers realize value from Miro by aligning the platform with their critical business workflows, nurturing key stakeholder relationships, and acting as the voice of the customer within Miro. Responsibilities include managing a portfolio of some of Miro’s largest UKI customers, driving adoption through onboarding and high-touch engagements, conducting quarterly executive business reviews, tracking health and outcomes, and collaborating with Sales, Renewals, Support, and Product using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in Customer Success or other B2B client-facing roles, 2+ years in a B2B SaaS environment as a CSM, experience with enterprise accounts, strong cross-functional collaboration, ability to engage with decision-makers, and excellent communication in English. Perks include a competitive equity package, health insurance, pension, learning and wellbeing allowances, and the opportunity to work in a globally diverse, inclusive culture, aligned with Miro’s mission to empower teams to create the next big thing.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
This is a Strategic Customer Success Manager role on Miro’s Northern Europe Strategic Customer Success Team within Customer Experience, focused on delighting customers as a strategic partner and helping them rapidly realize value. You will own a portfolio of some of Miro’s largest UKI customers, become a product expert, drive adoption and onboarding, conduct high-touch engagements and quarterly business reviews, act as the voice of the customer, track health, develop growth/renewal playbooks, and collaborate with Sales and Renewals, using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in customer success or other B2B client-facing roles, 2+ years in a B2B SaaS CSM role, enterprise account experience, strong cross-functional collaboration and executive-facing communication, English fluency, and the ability to operate in a fast-growing environment. Benefits include a competitive equity package, health insurance, corporate pension, office perks, wellbeing and equipment allowances, and an annual learning budget. About Miro: a visual collaboration platform used by over 100 million people and 250,000 companies, with 1,600+ employees across 13 hubs, fostering a diverse, inclusive, collaborative culture and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy in place.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, and the Strategic Customer Success Manager role sits on the Northern Europe team to delight customers as a strategic partner and help them rapidly realize value. The Strategic CSM will manage a portfolio of some of our largest UKI customers, become a product expert, drive adoption, onboard new teams, and run high-touch engagements including quarterly executive business reviews as the voice of the customer. You will build joint success plans, track business outcomes, monitor health status, identify opportunities to improve activation and retention, and partner with Sales and Renewals while using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a Customer Success or other B2B client-facing role, 2+ years in SaaS as a CSM, enterprise account experience, strong cross-functional collaboration, excellent communication and empathy, and English fluency. What’s in it for you includes competitive equity, health and pension benefits, wellbeing and learning allowances, and a globally diverse team; Miro is a visual collaboration platform with a large user base committed to inclusion and Belonging.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing, with the Strategic Customer Success role on the Northern Europe team aimed at delighting customers and ensuring rapid value realization. The Strategic Customer Success Manager will own a portfolio of some of Miro’s largest UKI customers, become a product expert, guide customers toward their desired outcomes, onboard new teams, and run quarterly executive business reviews as the voice of the customer. Key duties include high-touch engagements to demonstrate value, tracking business outcomes, improving retention metrics through cross-functional collaboration, identifying health status, developing best practices for growth and renewal, and partnering with sales and renewals; using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in customer success or a B2B client-facing role, 2+ years in a SaaS company as a CSM, enterprise account experience, cross-functional collaboration, strong communication, English fluency, and the ability to navigate a scale-up environment. Benefits include a competitive equity package, health insurance and pension, office perks, wellbeing and equipment allowances, a learning and development allowance, and an opportunity to work with a globally diverse team, as Miro emphasizes belonging, collaboration, and inclusion with a Recruitment Privacy Policy in place.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
This job post is for a Strategic Customer Success Manager on Miro’s Northern Europe Strategic Customer Success Team within the broader Customer Experience group (Professional Services, Renewals, Customer Success, Customer Support, and Customer Education) whose mission is to empower customers to create the next big thing. The role’s primary objective is to ensure customers realize value from Miro by aligning the platform with critical business workflows, cultivating multi-threaded executive relationships, and producing joint success plans and quarterly executive business reviews as the voice of the customer. You’ll manage a portfolio of large UKI customers, become a Miro product expert, drive adoption through onboarding with Onboarding Consultants, sustain high-touch engagements, track business outcomes, and collaborate with sales, renewals, support, and product to improve retention and growth using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in customer success or a related B2B role, 2+ years in B2B SaaS as a CSM, enterprise account experience, strong cross-functional collaboration and stakeholder engagement skills, excellent communication, and fluency in English. Perks include a competitive equity package, health insurance, pension, wellbeing and learning allowances, and the opportunity to work in a globally diverse team, all within Miro’s inclusive culture and mission to empower teams to create the next big thing.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing, with the Strategic Customer Success Manager joining the Northern Europe team to delight customers and drive rapid value. The primary responsibility is to ensure customers realize value from Miro by tying the platform to critical business workflows, nurturing multi-threaded stakeholder relationships, and acting as the voice of the customer within the company. You will manage a portfolio of some of our largest UKI customers, become a Miro product expert, drive adoption via onboarding, high-touch engagements, ongoing value demonstrations, quarterly business reviews, and health monitoring, using tools like Gainsight, Outreach, and Looker. You should have 5+ years in Customer Success or other B2B client-facing roles, 2+ years in SaaS as a CSM or in strategic consulting with complex accounts, enterprise account experience, cross-functional collaboration, strong communication, and English fluency, plus a proactive, fast-learning mindset. The role offers competitive equity, health insurance, pension, wellbeing and learning allowances, and the opportunity to work in a globally diverse, inclusive culture, with Miro's Recruitment Privacy Policy governing applicants' data.
Strategic Customer Success Manager
Miro
London
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Support, and Education, all focused on empowering customers to create the next big thing, with the Strategic Customer Success Team anchored in Northern Europe. The Strategic Customer Success Manager will own a portfolio of some of Miro's largest UKI customers, become a product expert, drive adoption, onboard new teams, develop joint success plans, and lead quarterly executive business reviews as the voice of the customer. Responsibilities include high-touch engagements to demonstrate value through monthly meetings, QBRs, and C-level discussions, tracking customer health, identifying opportunities to improve retention, partnering with Sales and Renewals, and using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in Customer Success or other B2B client-facing roles, 2+ years in a B2B/SaaS environment as a CSM, enterprise account experience, strong cross-functional collaboration and stakeholder management with decision-makers, and fluent English. Perks include a competitive equity package, health insurance and pension, wellbeing and WFH equipment allowances, a learning and development allowance, lunch and snacks in the office, and the opportunity to work in a globally diverse, inclusive team aligned with Miro’s mission to empower teams.
Software Engineer, Web Platform
Figma
New York
United States
Not specified Unknown Engineering

Is remote?:

Yes
Figma is expanding its Code Platform team to build the core infrastructure that translates between design, code, and AI, powering products like AI Assistant, Make, and Sites. The role will design, build, and improve code↔design translation pipelines, tackle performance bottlenecks, and improve correctness and fidelity across complex design systems, with potential architectural leadership. You should have 5+ years of software engineering, strong TypeScript/JavaScript, declarative UI experience (React/JSX), familiarity with ASTs and code transformation, and cross-team platform experience; nice-to-haves include design systems, APIs, rendering pipelines, and LLM-related representations. It's a full-time role in the US (US hubs or remote within the United States) with an annual base salary range of $149k–$350k for SF/NY hubs, and remote pay localized by location; equity and a comprehensive benefits package are included. Figma values diversity and equal opportunity, offers accommodations on request, requires cameras on during video interviews and in-person onboarding, and will process candidate data per its privacy notice.
Software Engineer, Web Platform
Figma
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

Yes
Figma is hiring engineers for its Code Platform to build the foundational infrastructure that enables seamless translation between design, code, and AI, powering products like AI Assistant, Make, and Sites. The role emphasizes deep technical execution (with potential architectural leadership) and will work on systems translating HTML, JSX, structured design models, and LLM-friendly representations to impact latency, correctness, and product velocity. You’ll design, build, and improve code↔design translation pipelines, diagnose performance bottlenecks, improve fidelity across complex design systems, build scalable serialization pipelines, and collaborate with Make, AI Assistant, and Sites leads on long-term product enablement. Requirements include 5+ years of software engineering, strong TypeScript/JavaScript and frontend fundamentals, experience with declarative UI (React/JSX), ASTs or code transformation, and performance debugging; plus nice-to-haves like design systems, platform/infrastructure experience, rendering/graphics knowledge, or knowledge of LLM representations. The posting notes US hub or remote US work locations, outlines compensation and benefits, highlights diversity and accommodation commitments, and states interview camera-on policy and in-person onboarding.
Account Executive, SMB - Figma Weave (New York, United States)
Figma
New York
United States
Not specified Unknown Weavy - Figma Weave

Is remote?:

Yes
Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. They’re hiring an Account Executive, SMB for Figma Weave in the New York hub to generate new business and manage inbound prospects, targeting SMBs (500+ FTEs) through the evaluation and buying process across all products. Responsibilities include building and managing a pipeline from inbound and outbound activity, using discovery and value-selling, aligning with decision-makers, prioritizing large-volume accounts, positioning Figma with cross-functional partners, and advancing relationships through in-person meetings. Required qualifications include software/SaaS outbound sales experience with consistent pipeline generation, success closing high-volume cycles, and a preference for experience selling to technical audiences and deal qualification, with encouragement to apply even if not a perfect match. The posting also covers compensation and benefits (base salary around $82,500 at SF/NY hubs, plus equity and a comprehensive benefits package), diversity and equal opportunity, disability accommodations, and interview/logistics such as camera usage and in-person onboarding.
Account Executive, Mid-Market - Figma Weave (New York, United States)
Figma
New York
United States
Not specified Unknown Weavy - Figma Weave

Is remote?:

Yes
Figma is seeking an Account Executive, Mid-Market to drive sales and maximize revenue by building and managing a pipeline of mid-market accounts (500-5000 FTEs) through inbound and outbound activity. The role involves applying discovery and value-selling techniques, aligning with executives to gain sponsorship for enterprise-wide deployments, and creating account plans with multi-threaded senior-level engagement. You will co-create with cross-functional partners to position Figma, move deals forward, and cultivate executive relationships through in-person meetings and networking. Ideal candidates have multiple years of experience closing software/SaaS deals with a book of customers, a track record of meeting pipeline targets, and the ability to navigate complex 3-9 month sales cycles; selling to technical executive audiences is a plus and deal-qualification certification is ideal. Figma offers equity, comprehensive benefits, and a base salary around 110k for SF/NY hubs with remote-pay localization, supports growth and inclusivity, requires cameras on during video interviews and in-person onboarding, and provides a Candidate Privacy Notice and accommodations for applicants with disabilities.
Principal Product Manager, Security & Compliance
GitLab
Canada Not specified Unknown Security & Compliance

Is remote?:

Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, and AI benefits across the SDLC through products like Duo Enterprise and Duo Agent Platform. The Principal Product Manager in GitLab’s Security and Compliance role is a senior leader responsible for growth and value realization across the portfolio, partnering with the VP of Product and cross-functional teams to align initiatives into coherent customer workflows and portfolio priorities, operating at a portfolio level rather than owning a single feature. Responsibilities include turning internal security capabilities and research into differentiated, customer-facing products, identifying and validating emerging security use cases, guiding ideas from exploration to product-market fit, strengthening vulnerability research and security partnerships, coaching other PMs, and using AI-native workflows to accelerate discovery and communication. You will lead product strategy for the portfolio—especially application security testing—own end-to-end delivery for high-impact initiatives, mentor scanners PMs, shape positioning, launch plans, and go-to-market strategies, and foster partnerships to expand adoption and impact. The Security and Compliance product team is distributed and asynchronous, covering a broad set of capabilities (code scanning, SCA, dependency scanning, secret detection, authorization, and authentication); GitLab offers remote-friendly benefits and is an equal-opportunity employer with location-based guidelines and privacy policies, encouraging applicants from diverse backgrounds and providing accommodations for disabilities.
Manager, Renewals - AMER
GitLab
United States Not specified Unknown Renewals

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world, embedding AI as a core productivity multiplier across the SDLC within a high-performance, values-driven culture. As Manager, Renewals - AMER, you'll lead a five-person renewal team across the Americas to drive customer retention and revenue growth, coaching for forecasting accuracy, executing disciplined renewal processes, and partnering with Sales, Customer Success, and leadership to ensure seamless renewals. Your responsibilities include refining renewal forecasting to provide predictable visibility, building automated Salesforce workflows, driving 5% forecast accuracy, and achieving 70%+ renewal retention and on-time renewals, while leveraging data from Salesforce, Gainsight, Gong, and other tools and leading forecasting calls and account reviews. Qualifications include proven leadership of high-performing teams, deep renewal forecasting experience, ability to partner with sales leadership on strategy, Salesforce proficiency (plus Gainsight and call intelligence tools), strong business acumen, and a customer-centric approach; GitLab product knowledge and DevSecOps familiarity are preferred. GitLab roles are remote with a United States base salary range of $119,000–$200,000 (incentives up to 100% of base for sales), and the company offers benefits, equity, growth opportunities, and an inclusive, equal-opportunity workplace with location-based eligibility and privacy protections.
Intermediate Support Engineer (AMER - PST / MST)
GitLab
Canada Not specified Unknown Customer Support

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company treats AI as a core productivity multiplier across products and workflows, and fosters a high-performance culture where every voice is valued. The Support Engineer role sits at the intersection of Support and Engineering, helping customers run GitLab in diverse environments, debugging Linux systems and the Rails codebase, and contributing fixes and documentation. Responsibilities include resolving complex issues for self-managed and GitLab.com customers, collaborating across teams to shape product goals, improving support content, participating in on-call rotations, and aiding hiring and knowledge sharing. Requirements include strong Linux administration, scripting in Ruby or Bash, Git and CI/CD experience, familiarity with Kubernetes and Serverless, and the role is remote in the US with a salary range of $87,400–$187,200 plus benefits and equity, along with a commitment to equal opportunity and accommodations.
Ecosystem Sales Manager - Scale - AMER
GitLab
Canada Not specified Unknown Alliances and Channel

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software, embedding AI as a core productivity multiplier across its products and workflows. The Scale Ecosystem Sales Manager - AMER role drives growth by turning the partner ecosystem into a scalable source of new customers, focusing on partner-sourced Scale pipeline, repeatable campaigns, account mapping, and whitespace analysis, and collaborating with Scale Account Executives, Field Marketing, regional sales leadership, and partners including distributors, longtail resellers, AWS, and Google Cloud; the role also owns programmatic partner engagement, event-driven strategies, and 1:many campaigns to deliver a measurable partner-led demand engine. The position requires experience in B2B sales development or partner-driven pipeline generation, familiarity with partner ecosystems and hyperscalers, the ability to design scalable demand-generation campaigns, proficiency with Salesforce and marketing automation, strong analytical and communication skills, and a willingness to travel, with an interest in GitLab and open source and remote, results-focused work. The Ecosystem Sales team aims to build and scale a high-impact partner network to drive Scale growth, working asynchronously across regions to integrate partners into territory planning and demand generation and to enable easier partner acquisition and growth of GitLab customers. Compensation includes a US base salary of $97,900–$172,800, potential incentive pay up to 100%, plus benefits such as flexible PTO, ERGs, equity, a Growth and Development Fund, parental leave, and home-office support, with remote, worldwide eligibility and a firm commitment to equal opportunity and accommodation as needed.
Senior Full Stack Software Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work options—office, remote from home, or a hybrid arrangement—to help employees balance family, personal goals, and priorities. We hire people in any country where we have a legal entity, and this role is fully remote but must be located in the US Pacific or Mountain time zones. We’re looking for a Senior Fullstack Software Engineer focused on delivering creative improvements for our engineering teams. Responsibilities include guiding the technical direction and implementation of large-scale product features, evaluating trade-offs among correctness, robustness, performance, and customer impact, and collaborating with product, design, and engineering to influence strategy. You’ll ship well-tested, secure, reliable, and maintainable code, respond to how the product is used in the wild by fixing bugs and production issues, contribute to code reviews and documentation, and mentor teammates by sharing your expertise.
Senior Full Stack Software Engineer
Atlassian
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work arrangements (office, home, or hybrid) to support employees’ personal goals, and hires globally where they have a legal entity; this role is fully remote but must be located in the US Pacific or Mountain time zones. They are seeking a Senior Fullstack Software Engineer focused on delivering creative improvements for engineering teams. The role involves guiding technical direction and implementing large-scale product features, and evaluating trade-offs between correctness, robustness, performance, and customer impact. You will collaborate with product, design, and engineering to influence strategy, ship well-tested secure and maintainable code, and address production issues as they arise. You will also contribute to code reviews, documentation, and complex bug fixes with security and reliability in mind, and mentor teammates to elevate their skills.
Senior Data Engineer
Atlassian
Unknown Not specified Unknown Analytics & Data Science

Is remote?:

Yes
The Data Engineering Team at Atlassian is made up of data experts who build world-class data solutions, manage multiple analytical data models and pipelines across the company (finance, growth, product analysis, customer analysis, sales, and marketing), and maintain Atlassian's data lake to enable unified analysis of customers, products, operations, and their interactions. They are hiring a Senior Data Engineer reporting to the Data Engineering Manager in San Francisco to enable a world-class engineering practice, drive how data is used, and develop backend systems and data models to serve insights and support a data-driven culture. The role involves partnering with product analytics and data science teams to build data solutions that enable deeper insights, working with stakeholders to understand needs and architect/build data models, data acquisition/ingestion processes, and data applications to meet requirements, while adding new sources, coding business rules, and producing new metrics for product analysts and data scientists. The Senior Data Engineer will be the data domain expert, owning problems end-to-end in environments where requirements may be vague and iterations rapid. They will improve data quality by using and enhancing internal tools/frameworks to automatically detect data quality issues.
Senior Data Engineer
Atlassian
San Francisco
United States
Not specified Unknown Analytics & Data Science

Is remote?:

No
Atlassian’s Data Engineering Team consists of data experts who build world-class data solutions and manage analytical data models and pipelines across the company, covering finance, growth, product analysis, customer analysis, sales, and marketing. They maintain Atlassian’s data lake to provide a unified way of analyzing customers, products, operations, and their interactions. Atlassian is hiring a Senior Data Engineer (reporting to the Data Engineering Manager in San Francisco) to enable a world-class engineering practice, drive how data is used, and develop backend systems and data models to serve insights and support a data-driven culture. The role involves partnering with product analytics and data scientists, working with stakeholders to understand needs, architect and build data models, ingestion processes, and data applications, add sources, code business rules, and produce new metrics, and acting as the data domain expert owning end-to-end problems with potentially vague requirements and rapid iterations. Responsibilities also include improving data quality using internal tools/frameworks to automatically detect data quality issues, while Atlassian offers flexible work locations (office, home, or hybrid) and can hire in any country where they have a legal entity.
Senior CSS Learning Enablement Partner
Atlassian
Mountain View
United States
Not specified Unknown Support

Is remote?:

Yes
Atlassian supports flexible work options (office, remote, or hybrid) and hires globally where we have a legal entity, with virtual interviews and onboarding as part of our distributed-first approach. This role requires the candidate to be located in the Pacific Standard Timezone to help the team work effectively. The position is for a Senior CSS Learning Enablement Partner who will strengthen the Customer Support & Success (CSS) organization by building scalable programs for talent, operational excellence, and knowledge continuity. You will partner with CSS leadership and stakeholders to translate organizational needs into enablement solutions, manage knowledge queues and the CSS knowledge base, assess skills gaps, and design targeted training and resources. The ideal candidate has a strong background in learning and development and program management, the ability to simplify complex processes into clear, actionable practices, and success means equipping CSS teams to adapt quickly, operate effectively, and grow the necessary skills, including building playbooks, onboarding frameworks, tracking metrics, and communicating progress.
Senior CSS Learning Enablement Partner
Atlassian
Seattle
United States
Not specified Unknown Support

Is remote?:

No
Atlassian supports flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The role requires you to be located in the Pacific Standard Timezone to help the team collaborate effectively. The Senior CSS Learning Enablement Partner will strengthen the Customer Support & Success organization by building scalable programs to enhance talent capabilities, operational excellence, and knowledge continuity. You’ll partner with CSS leadership and stakeholders to design enablement programs, assess skills gaps, manage the CSS knowledge base and knowledge queues, and develop training resources and learning pathways. You’ll establish success metrics, track adoption and impact, scale frameworks and processes for onboarding and development, and communicate progress and outcomes to diverse audiences.
Principal Full Stack Software Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
At Atlassian, you can work from an office, home, or a mix, giving you flexibility to support family goals and priorities. They hire in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The role is fully remote but requires you to be located in US Pacific or Mountain time zones. The Principal Fullstack Software Engineer will focus on delivering creative improvements for engineering teams, understanding user journeys, and guiding technical direction for large-scale product features through collaboration with product, design, and engineering. Responsibilities include evaluating trade-offs, shipping secure and maintainable code, contributing to reviews and documentation, mentoring teammates, and removing blockers to ensure software excellence across design principles, testing, performance, and security/privacy.
Principal Full Stack Software Engineer
Atlassian
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Atlassian supports flexible work arrangements, including office, home, or a hybrid setup, and hires in any country where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; this particular role is fully remote but requires residency in US Pacific or Mountain time zones. They are seeking a Principal Fullstack Software Engineer focused on delivering creative improvements for engineering teams. The role involves understanding user journeys and funnels, collaborating to influence product strategy, and guiding the technical direction for large-scale features while evaluating trade-offs for correctness, robustness, performance, and customer impact. Responsibilities include debugging team inefficiencies, delivering well-tested, secure, reliable, and maintainable code, contributing to code reviews, documentation, and complex bug fixes with security and performance in mind, and mentoring teammates. The position also aims to improve the growth engineering team by mentoring and removing blockers to engineering excellence, focusing on design principles, unit testing, performance engineering, and best practices for security and privacy.
Principal Frontend Software Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian supports flexible work arrangements globally, with interviews and onboarding conducted virtually as part of a distributed-first approach, and this role being fully remote but requiring you to be located in the US Pacific or Mountain time zones. As a Principal Front End Software Engineer on the Enterprise Agility team, you will help simplify Agile software development at scale by uniting business and software organizations in one intuitive platform, with Jira Align as the flagship product and ongoing investment. You will join a development team to bring a new initiative from scratch to connect strategy to execution at scale, leveraging the Atlassian platform, open toolchain principles, and aligned autonomy for teams. You will be part of an efficient, empowered team and thrive in a dynamic, distributed, remote-first environment. Your responsibilities include design and development, improving the operational quality, security, reliability, and performance of enterprise agility features, weighing customer and business impact in tradeoffs, fostering a collaborative and inclusive environment, and overseeing the daily operations of the systems you build.
Principal Frontend Software Engineer
Atlassian
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where we have a legal entity, with virtual interviews and onboarding as part of our distributed-first approach. This role is fully remote but requires you to be located in US Pacific or Mountain time zones, as part of the Enterprise Agility team focusing on Jira Align. The Principal Front End Software Engineer will help simplify Agile software development at scale by uniting business and software development on one intuitive platform and by bringing a new initiative from scratch to connect strategy to execution. You will work within a distributed, remote-first company with an efficient, empowered team and an open toolchain, guided by the philosophy of aligned autonomy for teams. Responsibilities include design and development, improving operational quality of features, considering customer and business impact with appropriate tradeoffs, contributing to a collaborative and inclusive environment, and overseeing the daily operations of the systems you build.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible, distributed work and hires globally with virtual interviews and onboarding. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions that solve real-world problems. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch and agent-based platforms such as LangChain and LlamaIndex, and architect integrations with Python/JavaScript for APIs and enterprise-scale systems. Your responsibilities include driving data-driven solution development, championing AI-augmented workflow automation, overseeing end-to-end production deployment with ongoing evaluation and monitoring, navigating AI risk assessments and data privacy (GDPR) and regulatory frameworks, and mentoring junior engineers while clearly communicating complex concepts to stakeholders. You’ll align technical solutions with business objectives by setting a clear vision and measurable results in collaboration with product, engineering, and design teams.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
Seattle
United States
Not specified Unknown Engineering

Is remote?:

No
At Atlassian, employees can work flexibly from an office, home, or a combination, with global hiring in any country where there is a legal entity and virtual interviews/onboarding as part of a distributed-first approach. The Principal Forward Deployed Engineer (FDE) leads AI/ML-powered, customer-focused solutions and collaborates with cross-functional teams to leverage Atlassian’s AI capabilities and drive tangible business outcomes. This is a high-visibility, fast-paced role that involves shaping the future of AI-powered teamwork by partnering with product, engineering, and design to deliver innovative solutions. Responsibilities include designing and deploying AI/ML solutions using frameworks like TensorFlow and PyTorch, building robust integrations, and driving data-driven product direction through API-driven, enterprise-scale architectures. The role also covers end-to-end production deployment, AI risk and data privacy compliance, mentoring junior engineers, and communicating technical concepts clearly to both technical and non-technical stakeholders while aligning with business objectives.
Principal Application Development Engineer
Atlassian
Unknown Not specified Unknown Atlassian Corporate Engineering (ACE)

Is remote?:

Yes
Atlassian supports a distributed-first work model, allowing Atlassians to work from office, home, or a mix, with virtual interviews and onboarding and hiring in any country where Atlassian has a legal entity. The role centers on leading the design and architecture of Oracle Fusion applications to support finance functions (GL, fixed assets, AP/AR, cash management, etc.) and ensuring smooth integration and transition with Commerce and finance systems. It covers end-to-end system integration between Oracle Fusion and other enterprise systems (CRM, Revenue, Tax, Procurement, and billing) and customization/configuration to meet business requirements while aligning with best practices, regulatory standards, and internal policies. Data migration/conversion from legacy systems is overseen, with emphasis on data accuracy, integrity, and consistency, plus performance optimization through tuning, database improvements, and caching. The role also includes security/compliance, change management, and vendor management, including implementing security controls, planning upgrades, and managing vendors, contracts, and SLAs to ensure value and quality.
Principal Application Development Engineer
Atlassian
San Francisco
United States
Not specified Unknown Atlassian Corporate Engineering (ACE)

Is remote?:

No
Atlassian offers flexible work arrangements (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The role leads the design and architecture of Oracle Fusion applications to support finance functions, including general ledger, fixed assets, accounts payable and receivable, order management, cash management, collections, and financial reporting, ensuring alignment between commerce and finance systems. It involves designing and implementing end-to-end system integrations between Oracle Fusion and other enterprise systems such as CRM, Revenue, Tax, Procurement, and billing. It also covers customization and configuration to meet business requirements, plus data migration and conversion oversight to ensure data accuracy and integrity during transitions. Additional responsibilities include performance optimization, security and compliance, change management, and vendor management, including managing upgrades, training, and vendor SLAs.
Lead Design Technologist
Atlassian
Unknown Not specified Unknown Design

Is remote?:

Yes
Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. The company is seeking a Lead Product Designer (Design Technologist) to reimagine Confluence collaboration for an AI- and mobile-first world, reporting to the Product Design Director, Mobile & AI, and working across North America and Australia as a senior individual contributor. The role drives innovative experiences across Confluence Mobile and Confluence AI, builds advanced prototypes in Figma and React, applies AI-powered prototyping, collaborates with engineers, champions design system adoption, mentors peers, and improves design technology processes. It also involves bridging current and future engineering practices by partnering with engineers to accelerate the tech transition and enable AI-powered experiences. Required background includes 8+ years in design technology, prototyping, and front-end development; expertise in React and modern prototyping tools; strong cross-disciplinary communication; collaboration experience; and interest or experience in AI/ML, motion, accessibility, with SwiftUI as a plus.
Lead Design Technologist
Atlassian
San Francisco
United States
Not specified Unknown Design

Is remote?:

No
Atlassian offers flexible work options and hires in any country with a legal entity, and is seeking a Lead Product Designer (Design Technologist) to reimagine Confluence for AI and mobile. The role is a senior individual contributor who will drive design initiatives across Confluence Mobile and Confluence AI, working at the intersection of mobile, web, and AI to enable collaboration anytime, anywhere. You’ll build advanced prototypes using Figma and React, apply AI-enabled workflows to accelerate iteration, and collaborate with engineers for requirements and handoff while championing design systems and accessibility. You’ll mentor peers, improve design tech processes, share learnings with the broader team, and help bridge current and future engineering practices to accelerate AI-powered experiences. The ideal candidate has 8+ years in design technology and front-end development, expertise in React and Figma, strong communication and cross-disciplinary collaboration, with AI/ML, motion, accessibility, and SwiftUI as pluses.
Senior Atlassian Systems Engineer - Hybrid in Grove, UK.
Atlassian
London
United Kingdom
Not specified Unknown Atlassian Corporate Engineering (ACE)

Is remote?:

No
The role is Atlassian Systems Engineer who designs, configures, and integrates Atlassian cloud-based solutions to support enterprise work processes. You will transform complex requirements into scalable configurations, automations, and dashboards, and develop architecture documentation and standards. You will integrate Atlassian tools with other enterprise platforms (M365, ServiceNow, GitHub, Slack) and build automation using native tools, APIs, and scripts (Python, PowerShell, REST). You will collaborate with product owners, project managers, and technical leads to shape requirements and provide guidance on Atlassian capabilities, governance, and best practices. You will communicate complex technical ideas in clear language for non-technical stakeholders, and you’ll work from the Grove office up to 3 days per week.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian allows flexible work locations—office, remote, or hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help top organizations leverage Atlassian’s AI capabilities. Your responsibilities include leading the design, development, and deployment of AI/ML solutions, building robust integrations using Python/JavaScript, and leveraging frameworks like TensorFlow, PyTorch, and agent-based platforms such as LangChain and LlamaIndex. You will drive data-driven product direction, champion AI-augmented workflow automation, oversee end-to-end production deployment with monitoring, navigate AI risk and data privacy/regulatory requirements, and mentor junior engineers while communicating with stakeholders. You’ll align technical progress with business objectives, setting a clear vision and measurable results, and translate complex concepts for both technical and non-technical audiences.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
Seattle
United States
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexibility in where you work—office, home, or a mix—so you can better support family, personal goals, and priorities. They hire people in any country where they have a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities, collaborating with product, engineering, and design to grow technically and make a tangible business impact. Your responsibilities include leading the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch and agent-based platforms such as LangChain and LlamaIndex, building robust integrations with Python or JavaScript, driving data-driven insights, promoting AI-augmented workflow automation, overseeing production deployment with risk and privacy considerations, mentoring engineers, and communicating progress to align with business objectives.
Senior Support Engineer, Cloud Migrations
Atlassian
Unknown Not specified Unknown Support

Is remote?:

Yes
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever we have a legal entity to support employees’ family and personal goals. The role involves working with customers and partners to migrate Atlassian products from On-prem to Cloud, including joining calls for migration updates and coordinating with cross-functional support teams (CSM, EAs, Devs) for optimal customer outcomes. You will contribute to creating and reviewing knowledge articles and participate in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities; 2+ years with enterprise customers in a high-touch model; strong SQL, scripting (Python, bash), SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST; experience with Linux/Unix/Windows, networks, and Java/JVM support. Enterprise experience, teamwork, problem-solving, ability to learn new technologies, and server-to-cloud migrations experience are advantageous.
Senior Support Engineer, Cloud Migrations
Atlassian
India Not specified Unknown Support

Is remote?:

Yes
At Atlassian, employees can choose to work in an office, from home, or a mix, giving them flexibility to support family and personal goals. The company hires in any country where it has a legal entity. The role involves working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, including jumping on calls to provide migration updates and collaborating with cross-functional teams such as CSMs, EAs, and developers for successful outcomes. Responsibilities also include engaging support teams across regions, contributing to knowledge articles, and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong SQL, scripting (Python, bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple operating systems, networking, and Java/JVM, plus a proven ability to learn new technologies and work effectively in an enterprise environment; server-to-cloud migration experience is a plus.
Senior Site Reliability Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity. They are seeking a Senior Site Reliability Engineer to join the Jira SRE team, which owns Jira Cloud’s infrastructure, tooling, and automation. The ideal candidate is a technical leader with awareness of reliability trends, mentoring experience, and a passion for sharing knowledge. They should have deep expertise in modern cloud infrastructure, programming, and operational experience, plus a drive to change the status quo. The role involves analyzing and improving services and processes to boost reliability, performance, scalability, and cost efficiency, reporting to the Senior Engineering Manager.
Senior Site Reliability Engineer
Atlassian
Sydney
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement, and hires globally where they have a legal entity. They are looking for a Senior Site Reliability Engineer to join the Jira SRE team to scale cloud services and own the infrastructure, tooling, and automation that Jira Cloud runs on. The ideal candidate is a technical leader who stays current with reliability trends, can mentor and grow team members, and enjoys sharing knowledge with others. They should have deep knowledge of modern cloud infrastructure, programming skills, operational experience, and a drive to challenge the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager.
Senior Machine Learning Systems Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian allows employees to work from office, home, or a mix, giving them control to support family and personal goals, and hires globally where it has a legal entity. Jira AI Org drives AI innovation across Jira, delivering seamless AI experiences, building shared AI capabilities, and exploring integrations of Jira with AI solutions beyond Atlassian. The Senior Machine Learning Systems Engineer role involves collaborating with engineers, data scientists, and product managers to solve complex problems and lead projects from design to launch, delivering ML solutions reaching millions. Responsibilities include curating ML datasets, fine-tuning open-source LLMs or leveraging proprietary LLMs, and mentoring junior teammates. Requirements on day one include 4+ years of experience building ML/AI solutions, end-to-end ML systems experience (data engineering, model serving, monitoring), expertise with GenAI tools and LLMs including RAG, strong Python and ML framework skills (PyTorch/TensorFlow/JAX), Java/Kotlin familiarity being beneficial, and experience with MLOps and CI/CD for continuous training and deployment.
Senior Machine Learning Systems Engineer
Atlassian
Sydney
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where it has a legal entity to support family and personal priorities. The Jira AI Org drives AI innovation across Jira, aiming to make Jira smarter and easier to use, help users progress quickly with AI, establish horizontal AI capabilities, and explore integrations with AI solutions beyond Atlassian. The Senior Machine Learning Systems Engineer role involves collaborating with software engineers, data scientists, and product managers to solve complex problems, leading projects from design to launch, partnering with teams for impactful results, delivering robust ML solutions for millions, and mentoring junior team members. On day one, candidates should have extensive ML/AI experience (4+ years) and a track record of building end-to-end ML systems including data engineering, model serving, and monitoring. They should be expert in GenAI frameworks and tools, including developing and fine-tuning LLMs and RAG systems, proficient in Python and ML frameworks like PyTorch, TensorFlow, or JAX, with Java/Kotlin familiarity as a plus, and experienced in MLOps, CI/CD, and automation for continuous training, deployment, and monitoring.
Senior Machine Learning System Engineer
Atlassian
Melbourne
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options—office, home, or hybrid—and hires globally, all guided by the mission to unleash the potential of every team. The company’s well-known products like Jira, Confluence, and Bitbucket power teamwork and have enabled world-changing outcomes, such as NASA’s Mars Rover launch and Cochlear’s hearing technology. The Central AI Org focuses on AI innovation across Atlassian, delivering seamless AI experiences and a centralized Search, Q&A, and Conversational AI system while exploring integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML across Atlassian by building productive tools and ensuring secure, seamless integration with the Atlassian Data Platform for development, deployment, measurement, and operation. As a Senior Machine Learning System Engineer, you’ll develop core ML infrastructure, collaborate with product teams like Jira and Confluence, curate datasets, fine-tune LLMs, lead projects from design to launch, contribute to code reviews and documentation, and mentor junior engineers while supporting cross-team initiatives.
Senior Machine Learning System Engineer
Atlassian
Brisbane
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, all guided by the mission to unleash the potential of every team and anchored by products like Jira, Confluence, and Bitbucket. Their tools power teamwork across industries and have supported notable achievements such as NASA’s Mars Rover launch and Cochlear’s hearing aid technology. The Central AI Org drives AI innovation across Atlassian’s products, building horizontal AI capabilities and a centralized search, Q&A, and conversational AI system, while exploring integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by creating productive, reliable tools that help teams develop, deploy, measure, and operate AI/ML experiences, integrated with the Atlassian Data Platform and governed by security and data usage policies. The Senior Machine Learning System Engineer will develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models, collaborate with product teams like Jira and Confluence, curate datasets and fine-tune LLMs, lead projects from design to launch, and mentor junior team members while contributing to cross-team initiatives.
Senior Machine Learning System Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work options, hires globally wherever it has a legal entity, and pursues its mission to unleash the potential of every team with products like Jira, Confluence, and Bitbucket that enable collaboration and real-world impact. The Central AI Organization focuses on AI innovation across Atlassian products, builds a robust AI infrastructure, and is establishing a centralized Search, Q&A, and Conversational AI system while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI and ML by delivering productive, reliable tools that support the development, deployment, measurement, and operation of AI experiences, integrated with the Atlassian Data Platform and governed by security and data usage policies. As a Senior Machine Learning System Engineer on this team, you will help create core infrastructure that enables engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with Jira and Confluence to tackle product-specific ML challenges such as curating datasets and fine-tuning LLMs. You will lead projects from the technical design phase through launch, deliver cutting-edge AI features used by Atlassian teams and customers, conduct code reviews and documentation, partner on company-wide initiatives, and mentor junior teammates.
Senior Machine Learning System Engineer
Atlassian
Sydney
Australia
Not specified Unknown Engineering

Is remote?:

No
- Atlassian lets employees choose where to work—office, home, or a hybrid—and hires in any country where it has a legal entity to support their family, personal goals, and other priorities. - Atlassian's mission is to unleash the potential of every team, and its products like Jira, Confluence, and Bitbucket help teams collaborate and succeed across many processes, powering breakthroughs in various industries. - Central AI Org drives AI innovation across Atlassian products and platforms, aiming to deliver seamless AI experiences, build horizontal AI capabilities and infrastructure, and establish a centralized search, Q&A, and conversational AI system that integrates with all Atlassian products. - The AI & ML Platform Team seeks to democratize AI/ML for Atlassian's teams, customers, and ecosystem by creating productive tools that integrate with the Atlassian Data Platform while adhering to security and data usage policies for a smooth user experience. - As a Senior Machine Learning System Engineer, you will help design and implement core infrastructure for ML models and pipelines, collaborate with Jira and Confluence teams, curate datasets, fine-tune LLMs, access proprietary models, lead projects from design to launch, deliver cross-team AI features, perform code reviews and documentation, and mentor junior engineers.
Senior Machine Learning System Engineer
Atlassian
Melbourne
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. As a Senior ML System Engineer on the AI & ML Platform team, you’ll develop and refine the core infrastructure that enables engineers, ML teams, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence to solve their ML challenges (datasets, fine-tuning open-source LLMs, or accessing proprietary LLMs). The role involves leading projects from technical design through launch and partnering with various teams to deliver impactful AI features used by millions of customers, along with code reviews, documentation, and bug fixes within a strong engineering culture. Required qualifications include 5+ years of experience building ML and AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed system design, and MLOps/automation for continuous training, deployment, and monitoring. Preferred skills include Python and ML frameworks (PyTorch, TensorFlow, or JAX), familiarity with cloud platforms (AWS, GCP, Azure), big data processing (Spark, Ray, Dask), performance optimization, and experience with GenAI/LMMs and retrieval-augmented generation (RAG).
Senior Machine Learning System Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. As a Senior ML System Engineer on the AI & ML Platform team, you’ll build core infrastructure for ML models and pipelines and collaborate with product teams like Jira and Confluence to solve their ML challenges. You’ll curate high-quality ML datasets, fine-tune open-source LLMs or access proprietary LLMs, lead projects from design to launch, and work with multiple teams while mentoring junior engineers, delivering code reviews, documentation, and bug fixes. The role requires 5+ years of experience in ML/AI infra, comprehensive ML lifecycle expertise, and large-scale distributed system design with MLOps and automation. Preferred skills include Python and ML frameworks (PyTorch, TensorFlow, JAX), familiarity with Go/Java/Scala, cloud platforms (AWS/GCP/Azure), big data frameworks (Spark, Ray, Dask), performance optimization, and experience with GenAI systems, LLMs, and retrieval-augmented generation (RAG).
Senior Machine Learning System Engineer
Atlassian
Sydney
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options—office, home, or a mix—and hires in any country where we have a legal entity. As a Senior ML System Engineer on the AI & ML Platform team, you’ll develop and refine the core infrastructure that enables Atlassian software engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence to tackle their ML challenges, including curating datasets and tuning open-source or proprietary LLMs. You’ll lead projects from technical design to launch, partnering with multiple teams and stakeholders to deliver cutting-edge AI features used by millions of customers, and you’ll perform code reviews, write documentation, fix bugs, and mentor junior engineers. The role requires 5+ years of experience in building ML/AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed system design, and MLOps/automation, with expert Python and ML frameworks (PyTorch, TensorFlow, or JAX), plus familiarity with Go, Java, or Scala. Preferred qualifications include hands-on cloud experience (AWS, GCP, or Azure), big data processing (Spark, Ray, or Dask), performance optimization, and experience with Generative AI systems, LLMs, and retrieval-augmented generation (RAG).
Principal Software Engineer - Mobile
Atlassian
Auckland
New Zealand
Not specified Full-Time Engineering

Is remote?:

No
The Rovo Mobile team is seeking a seasoned principal React Native mobile developer to help build AI vision features on mobile and maintain the Rovo app at Atlassian. The role involves collaborating with design to develop new features and workflows, validating their impact and usability, and delivering regular releases with the team. The team emphasizes customer focus, aiming to create experiences and select technologies that empower users while building fast, testable, and scalable features and infrastructure. Responsibilities include driving cross-disciplinary collaboration (engineers, designers, managers), addressing user pain points, contributing to code reviews and documentation, and tackling complex bug fixes. The role also includes leading projects from technical design through launch and operation, as well as onboarding and mentoring junior engineers.
Principal Software Engineer - Mobile
Atlassian
Melbourne
Australia
Not specified Full-Time Engineering

Is remote?:

No
The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. The role involves collaborating with design to develop new features and workflows in the Rovo Mobile app, and verifying their impact and usability. You will be responsible for feature development and delivering regular app releases, while contributing to code reviews, documentation, and handling complex bug fixes. The team is customer-focused, aiming to build high-quality features and scalable infrastructure, and you will drive collaboration across engineers, designers, and managers to understand user pain points and iterate. You will lead projects from technical design through launch to operation and onboard and mentor junior engineers.
Principal Software Engineer - Mobile
Atlassian
Brisbane
Australia
Not specified Full-Time Engineering

Is remote?:

No
The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build our AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and user flows and verify their impact and usability. As part of the team, you will be responsible for feature development and delivering regular releases of the app. We are customer-focused, building experiences and selecting technologies to empower our users, with an emphasis on fast, testable, scalable features and infrastructure. You will lead projects from technical design through launch and operation, contribute to code reviews and documentation, handle complex bug fixes, and onboard and mentor junior engineers.
Principal Software Engineer - Mobile
Atlassian
Sydney
Australia
Not specified Full-Time Engineering

Is remote?:

No
The Rovo Mobile team is looking for an experienced principal mobile developer with React Native experience to help build our AI vision on mobile and maintain the Rovo app at Atlassian. The role involves collaborating with design to create new features and workflows, validating their impact and usability, and delivering regular app releases. You will build high-quality features and scalable infrastructure while focusing on customer-centered experiences and selecting appropriate technologies. You will drive collaboration with engineers, designers, and managers to understand user pain points, contribute to code reviews and documentation, and tackle complex bug fixes. You will lead projects from technical design through launch and operation, and you will onboard and mentor junior engineers.
Principal Program Manager, TA Strategic Programs
Atlassian
Unknown Not specified Unknown Program Management

Is remote?:

Yes
Atlassian is seeking a highly motivated Principal Program Manager to lead the TA Strategic Programs Team and drive cross-functional, high-impact recruiting initiatives. The role entails end-to-end strategy, planning, execution, and measurement of complex, multi-year TA programs that support business growth, partnering with TA leadership, senior executives, Engineering, People Insights, and external partners to identify critical talent needs and develop program roadmaps. It requires building and maintaining strong cross-functional relationships to ensure alignment, buy-in, and successful delivery, while leading change management through communications, training, and enablement. The position emphasizes data-driven decision making, leveraging analytics to assess effectiveness, inform improvements, stay current with trends, and pilot scalable, innovative solutions to enhance candidate, interviewer, and hiring manager experiences. The role includes mentoring program managers, proactively identifying risks with mitigation strategies, and working in a remote environment to support Atlassian teams globally.
Principal Program Manager, TA Strategic Programs
Atlassian
Sydney
Australia
Not specified Unknown Program Management

Is remote?:

No
Atlassian seeks a Principal Program Manager for the TA Strategic Programs Team to shape and execute high-impact, cross-functional initiatives that enhance global recruiting programs. The role involves partnering with senior leaders across TA, Engineering, People Insights, and external partners to design, launch, and scale programs aligned with strategic workforce goals and to lead end-to-end strategy, planning, and measurement of multi-year TA initiatives. Responsibilities include building relationships with cross-functional partners (TA leadership, HR, Legal, IT, etc.), driving organizational change through communications and enablement, and leveraging data to assess effectiveness and drive improvements. The candidate should stay current on industry trends, pilot innovative talent acquisition solutions to improve candidate, interviewer, and hiring manager experience, and proactively identify risks with mitigation strategies, while providing guidance to other program managers. Atlassian offers flexible work locations (office, home, or hybrid) and can hire anywhere with a legal entity; work is remote and involves interfacing with Atlassian teams globally.
Principal Product Security Engineer
Atlassian
Brisbane
Australia
Not specified Unknown Security

Is remote?:

No
- Atlassian is hiring a Principal Security Engineer with a focus on AI/ML, and due to time zone overlap, candidates can be located anywhere in Australia and New Zealand. - The role centers on securing AI/ML systems—models, data pipelines, and inference services—and implementing governance for responsible LLM use. - You will lead cross-functional efforts across engineering, platform, infrastructure, and privacy to promote secure, trustworthy AI, serving as a Technical SME to drive automation and provide the latest tools and methodologies. - On day one, you should have hands-on experience securing AI/ML systems, cloud security for AI workloads, coding in Java/JavaScript/Python/Go plus scripting, and a track record of leading large-scale projects with SME guidance to stakeholders. - Nice-to-have qualifications include prior security-focused roles, application security for ML/LLMs, mentoring, CVE contributions, open-source security work, and delivering industry presentations.
Principal Product Security Engineer
Atlassian
Melbourne
Australia
Not specified Unknown Security

Is remote?:

No
Atlassian can hire eligible candidates from any location in Australia and New Zealand due to time zone overlap, and interested applicants are encouraged to apply and chat with the Recruitment team. They’re seeking a Principal Security Engineer focused on AI/ML to protect models, data pipelines, and inference services through innovative defenses and governance, staying ahead of evolving AI security risks and standards. The role involves leading AI security efforts, partnering across engineering, platform, infrastructure, and privacy to foster secure and trustworthy AI across platforms and products. The Principal Product Security Engineer will serve as the Technical SME, promoting automation, reviewing designs and architectures, and driving security teams to equip partner teams with tools, techniques, and methodologies to enhance AI security. On the first day, you should have hands-on experience securing AI/ML systems and cloud security for AI/ML workloads, coding in Java/JavaScript/Python/Go and scripting, and leading large-scale projects, with nice-to-have items including security-focused roles, ML/LLM security experience, mentoring, CVEs, open-source contributions, and industry presentations.
Principal Product Security Engineer
Atlassian
Sydney
Australia
Not specified Unknown Security

Is remote?:

No
Atlassian is hiring a Principal Security Engineer with a focus on AI/ML to protect models, data pipelines, and inference services through innovative defenses and governance, and to lead secure AI across engineering, platform, infrastructure, and privacy teams. The role involves partnering across teams to safeguard AI platforms and product experiences, serving as the Technical SME, promoting automation, and driving security teams to equip engineering partners with the latest tools and methodologies. On day one, you should have hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, and coding in Java, JavaScript, Python, or Go plus at least one scripting language, along with experience leading large-scale projects and providing SME guidance. Atlassian will hire from anywhere in Australia and New Zealand due to time zone overlap, and if this interests you, you can apply and chat with the Recruitment team. Nice-to-have qualifications include prior security-focused roles, application security for services integrating ML/LLMs, mentoring others, CVEs, contributions to open-source security software, and delivering industry presentations.
Principal Developer - StarRocks
Atlassian
Unknown Not specified Full-Time Engineering

Is remote?:

Yes
We are seeking a hands-on StarRocks Engineer on the Developer Observability team to architect, operate, and optimize large-scale StarRocks deployments powering real-time analytics and observability dashboards. The role requires deep expertise in StarRocks internals, performance tuning, operational excellence, and integration with modern data pipelines. You will design, build, and maintain production-grade StarRocks clusters for high-volume, low-latency analytics workloads, and lead schema and data modeling for clickstream, dimensional, and time-series data with deduplication, upserts, and efficient partitioning, plus optimize queries using materialized views, indexes, vectorization, and pipeline execution. You will diagnose and resolve high-severity incidents using logs, metrics, and profiling tools, implement permanent fixes and guardrails, and plan capacity, scaling, and resource management for multi-tenant environments; develop backup, disaster recovery, and upgrade strategies with minimal downtime. You will implement security best practices (AuthN/AuthZ, encryption, auditing, and data masking) and collaborate with engineering and SRE teams to define SLOs, observability dashboards, and alerting for StarRocks infrastructure.
Principal Developer - StarRocks
Atlassian
Sydney
Australia
Not specified Full-Time Engineering

Is remote?:

No
The position seeks a hands-on StarRocks Engineer on the Developer Observability team to architect, operate, and optimize large-scale StarRocks deployments powering real-time analytics and dashboards. The role requires deep expertise in StarRocks internals, performance tuning, operational excellence, and integration with modern data pipelines. Responsibilities include designing, building, and maintaining production-grade StarRocks clusters for high-volume, low-latency analytics, and leading schema/data modeling for clickstream, dimensional, and time-series data with deduplication, upserts, and partitioning. It involves optimizing query performance via materialized views, indexes, and features like vectorization and pipeline execution, plus diagnosing incidents with logs, metrics, and profiling tools and implementing permanent fixes and guardrails. Additional duties cover capacity planning and resource management for multi-tenant environments, backup/DR/upgrade strategies, security best practices (AuthN/AuthZ, encryption, auditing, data masking), and collaborating with engineering and SRE to define SLOs, observability dashboards, and alerting for StarRocks infrastructure.
Migrations Revenue Senior Analyst
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
At Atlassian, employees can work from an office, home, or a combination, giving them flexibility to support family and personal goals. The company hires in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach. You will join the Data Center Revenue team within the FP&A function, a group dedicated to leading revenue forecasting and reporting in alignment with strategic initiatives. The role includes supporting financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives. You will collaborate with cross-functional teams to develop migration strategies and plans, analyze data to provide insights for decision-making and optimize migration processes, and monitor and report on migration progress, addressing any issues or risks.
Migrations Revenue Senior Analyst
Atlassian
Sydney
Australia
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. You will join the Data Center Revenue team within the FP&A function. The team leads revenue forecasting and reporting in alignment with strategic initiatives. Your responsibilities include supporting financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives, and collaborating with cross-functional teams to develop migration strategies and plans. You will also analyze data to support decision-making, optimize migration processes, and monitor and report migration progress, identifying and addressing issues or risks.
Cloud Network Engineer
Atlassian
Brisbane
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian is seeking a Cloud Network Engineer for its Edge Networking team to scale cloud networking services and ensure a reliable network experience for users of Jira, Confluence, Trello, and Bitbucket worldwide. The Edge Networking team owns the cloud infrastructure, tooling, and automation that underpin Atlassian products, and the ideal candidate is a technical leader aware of current industry trends in networking, proxies, and reliability, who enjoys sharing knowledge. The role requires deep understanding of modern cloud networking, programming expertise, operational experience, and a desire to change the status quo, with the aim of improving reliability, performance, scalability, and cost efficiency. Reporting to the Senior Engineering Manager of Edge Networking, responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events, contributing to major projects and new networking features, designing implementations, investigating security and cost improvements, and mentoring/hiring. Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity.
Cloud Network Engineer
Atlassian
Melbourne
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian is seeking a Cloud Network Engineer for its Edge Networking team, which owns the cloud infrastructure, tooling, and automation that enable global customers of Jira, Confluence, Trello, and Bitbucket to have a reliable network experience. The ideal candidate is a technical leader who is aware of current industry trends in networking, proxies, and reliability, and can balance operational and project workloads while sharing knowledge with others. Responsibilities include writing code to automate and operate large proxy fleets across multiple globally distributed regions, responding to operational events with mitigations, and contributing to large projects to deliver new networking features. The role also involves designing new network features, investigating to proactively improve security, reliability, and cost efficiency, and contributing to mentoring and hiring. Atlassian offers flexible work options, hires in any country with a legal entity, and the role reports to the Senior Engineering Manager of Edge Networking, with the aim of achieving higher reliability, performance, scalability, and cost efficiency.
Cloud Network Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian is seeking a Cloud Network Engineer for the Edge Networking team to scale cloud networking services and ensure a reliable network experience for Atlassian’s global customers of Jira, Confluence, Trello, and Bitbucket. The Edge Networking team owns the cloud infrastructure, tooling, and automation that enable these products to deliver a dependable network experience worldwide. The ideal candidate is a technical leader aware of current networking trends (particularly around proxies and reliability), experienced in balancing operational and project work, and eager to share knowledge, with deep cloud networking, programming, and operational skills and a drive to change the status quo. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events with mitigations and follow-up actions, contributing to major projects delivering new networking features, designing new network features, investigating security, reliability, and cost efficiency improvements, and mentoring or hiring. The role reports to the Senior Engineering Manager of Edge Networking, and Atlassian offers flexible work options (office, home, or hybrid) with hiring allowed in any country where the company has a legal entity.
Cloud Network Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian is seeking a Cloud Network Engineer for its Edge Networking team, which maintains the cloud infrastructure, tooling, and automation that provide a reliable network experience for global users of Jira, Confluence, Trello, and Bitbucket. The ideal candidate is a technical leader with deep knowledge of modern cloud networking, proxies, and reliability, who can balance operational and project work and enjoys sharing knowledge. Responsibilities include writing code to automate and operate large proxy fleets across regions, responding to operational events and mitigations, contributing to large projects, designing new network features, investigating improvements for security, reliability, and cost efficiency, and mentoring and hiring others. The role aims to raise reliability, performance, scalability, and cost efficiency, and reports directly to the Senior Engineering Manager of Edge Networking. Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity.
Cloud Network Engineer
Atlassian
Sydney
Australia
Not specified Unknown Engineering

Is remote?:

No
Atlassian is looking for a Cloud Network Engineer to join the Edge Networking team and scale cloud networking services that support global customers of Jira, Confluence, Trello, and Bitbucket. The Edge Networking team owns the cloud infrastructure, tooling, and automation that enable a reliable network experience for Atlassian products. The ideal candidate is a technical leader with up-to-date knowledge of networking, proxies, and reliability, who can balance operational and project work, enjoys sharing knowledge, and brings deep understanding of modern cloud networking, programming, and operational experience, with a drive to change the status quo. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events and mitigations, contributing to major projects to deliver new networking features, designing new network features, investigating ways to improve security, reliability, and cost efficiency, and mentoring or assisting with hiring. The role reports to the Senior Engineering Manager of Edge Networking; Atlassian offers flexible working arrangements (office, home, or hybrid) and can hire in any country where they have a legal entity.
Sr. Account Executive, Lucid for Education
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego. The company champions diverse perspectives and an inclusive culture, and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, with solutions used by more than 100 million users worldwide and clients like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role focuses on strategic growth of Lucidchart and Lucidspark for colleges and universities, managing accounts, prospecting for new opportunities, closing deals, and collaborating with Customer Success Managers to ensure renewals and expansion. Requirements include 5+ years of software sales, multi-project management, strong written and verbal communication, experience selling to Higher Ed administration and enterprise student software, a hybrid work arrangement at the South Jordan office two days per week (Tue/Thu), and preferred qualifications such as evangelist sales experience, familiarity with Salesforce and sales tools, and a BA/BS degree (reference #LI-MK1).
Sales Engineer Intern - Summer 2026
Lucid Software
Salt Lake City
United States
Not specified Intern Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, while upholding values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. It is a hybrid workplace that supports work-life balance with remote, office, or hybrid options, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide with customers such as Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. They are seeking a Sales Engineering team member who will serve as the technical point of contact throughout the sales cycle, showcasing and demystifying the Lucid product suite and crafting business solutions for clients. Responsibilities include creating and delivering custom technical demos, becoming a respected product expert for both internal teams and customers, collaborating with sales to understand and qualify customer needs, and identifying and solving inefficiencies in SE operations. Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM field with strong academics, plus traits like passion, initiative, customer-success interest, strong communication, detail-orientation, and ability to thrive in a fast-paced environment; the role is hybrid with two in-person days per week at the South Jordan office (Tuesday and Thursday); preferred qualifications include prior customer-facing experience, SaaS familiarity, coding or Excel skills, and knowledge of Cloud Networking Architecture or Information Security.
Professional Services Consultant
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture in a hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide, with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. Lucid’s mission is to help teams see and build the future through visual collaboration, with customers seeking outcomes like increased innovation, agility, or a transition to a product-led organization. A Solutions Consultant delivers a broad range of services to enhance customer use of the Lucid Collaboration Suite, engaging stakeholders globally, guiding customers to maximize their investment and business outcomes, maintaining and sharing subject-matter expertise on topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, and hybrid work, and promoting Lucid’s Professional Services. Requirements include 3–5 years in consultative roles, a technical (BA/BS) degree with master’s preferred, strong executive-facing engagement and presentation skills, proven ability to build relationships and drive customer success, and the role is hybrid with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include technical/R&D experience, large-scale SaaS rollouts, and global customer engagement.
Product Support Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Operations

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive culture. It is a hybrid workplace supporting remote work, in-office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million people worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Product Support Specialist role puts you on the front lines with Lucid’s biggest and most strategic customers, coordinating with Customer Success, Sales, and Engineering, and representing Lucid via email, screen share, or phone to resolve complex issues, including global APAC/EMEA collaboration. Responsibilities include investigating and troubleshooting technical issues, escalating and routing issues, maintaining technical product expertise, monitoring key user metrics, and collaborating across Engineering, Product Management, CS, and Sales while developing team strategy and serving as an escalation path; there’s also one on-call weekend per quarter. Requirements include 2 years of practical work experience or a 3.0+ GPA, ownership mindset, ability to translate complex technical ideas into simple content, strong communication, independence and multi-tasking, analytic problem-solving, and a hybrid work location at the South Jordan office two days per week (Tue and Thu), with preferred qualifications in data analytics, log management tools (Splunk or Loggly), coding, teaching or mentoring, and basic project management.
NA SMB New Logo Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego. It promotes a diverse, inclusive culture and operates as a hybrid workplace with flexible remote or in-office options. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Requirements include 1–3 years of SaaS/tech sales experience, strong communication skills, and a Raleigh, NC hybrid work setup (two in-office days per week), with preferred qualifications in BA/BS, Salesforce and sales tools experience, and the ability to guide clients to suitable solutions.
NA SMB New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse and inclusive culture. It operates as a hybrid workplace that supports remote work, office presence, or a mix depending on role and team needs to promote work-life balance. Lucid’s solutions are used by more than 100 million users worldwide, with customers including Google, GE, and NBC Universal, and partnerships with leaders such as Google, Atlassian, and Microsoft. The New Logo Account Executive role is responsible for driving strategic growth for new and current Lucidchart and Lucidspark customers across assigned territories, developing expertise, identifying opportunities, generating and closing new pipeline, managing a book of accounts with reliable forecasts, and working with Customer Success Managers to secure renewals and expansions. Requirements include 1-3 years of SaaS/tech sales, hybrid work in South Jordan, UT (in-office Tuesdays and Thursdays), with preferred qualifications such as a BA/BS, Salesforce experience, and proficiency with sales tools like Outreach, Groove, and ZoomInfo.
NA SMB Expansion Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and hybrid work options. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide. Its solutions are used by Fortune 500 customers including Google, GE, and NBC Universal, and Lucid partners with Google, Atlassian, and Microsoft. Expansion Account Executives drive strategic growth for current Lucidchart and Lucidspark customers across assigned territories, working with existing accounts to create value, close opportunities, ensure renewals, drive expansion, and maintain ongoing engagement. The role requires 1–3 years of SaaS/tech sales experience with at least one year of closing experience, strong written and verbal communication, and a hybrid Raleigh, NC arrangement (in-office two days per week); preferred qualifications include experience with Salesforce or similar CRM, software sales, managing many prospects, and a BA/BS degree.
NA SMB Expansion Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. It is a hybrid workplace that supports work-life balance by allowing remote work, in-office presence, or a mix depending on role and team needs. Lucid has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves more than 100 million users worldwide, including Fortune 500 customers such as Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. Expansion Account Executives lead strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing customer engagement after qualification. The role requires 1-3 years of SaaS/tech sales experience (at least 1 year closing), strong written and verbal communication, and a hybrid schedule in South Jordan, UT with in-person days Tuesday and Thursday, plus preferred qualifications such as Salesforce experience, CRM hygiene, the ability to manage many prospects, and experience in software sales and closing.
NA Public Sector Account Executive, State & Local
Lucid Software
Unknown Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. It supports a diverse, inclusive culture and operates as a hybrid workplace, allowing remote or office-based work. Lucid has earned multiple global recognitions and serves over 100 million users, with customers including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The Public Sector Account Executive role focuses on growing government business within assigned territories, collaborating with BDRs, ISRs, and CSMs to identify prospects, close deals, and drive renewals and expansion. Qualifications include 4+ years of SaaS sales, 2+ years selling to government accounts, a track record of meeting quotas, and strong ability to manage complex sales cycles, with preferred qualifications including a Western US base and experience with major government contractors and system integrators and proficiency with sales tools like Salesforce and Outreach.
NA Mid-Market New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software leads visual collaboration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus. It follows core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. The company operates as a hybrid workplace, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives will drive strategic growth for new Lucidchart and Lucidspark customers, collaborate with Customer Success Managers to renew and expand accounts, and generate and close pipelines through outbound activities. Requirements include 3 years of SaaS/tech sales, strong written and verbal communication, and multi-project management; the role is hybrid in South Jordan, UT with in-person days Tuesday and Thursday, and preferred qualifications include a BA/BS and experience with Salesforce and sales tools like Outreach, Groove, and ZoomInfo.
NA Mid-Market New Logo Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products in the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it maintains a diverse, inclusive, hybrid-work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executives role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing customer engagement. AEs are expected to maintain expert knowledge of Lucid Suite, understand the competitive landscape, pursue outbound opportunities, and generate and close new pipeline across various segments and verticals while managing a forecastable book of accounts. Requirements include 3 years of SaaS/tech sales experience, a hybrid work setup in Raleigh, NC (in-office two days per week), with preferred qualifications such as a BA/BS, Salesforce and sales tools proficiency, and the ability to guide clients to applicable solutions while maintaining clean Salesforce data.
NA Business Development Representative, airfocus
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
airfocus by Lucid is a globally expanding modular product management and roadmapping platform, trusted by thousands of users including Ricoh, Good Year, and Wago. It promotes a diverse, growth-focused culture with flexible work options—remote from Germany or the Netherlands, offices in Hamburg or Amsterdam—and a Raleigh-based hybrid role requiring in-person collaboration two days per week (Tuesday and Thursday). The position focuses on outbound prospecting, handling inbound leads, needs assessments, scheduling demos, proactive follow-up, and maintaining accurate records, with weekly trainings and daily stand-ups. Perks include personal development opportunities, competitive pay, a learning budget, flexible hours, on-site snacks, and recurring virtual events and meet-ups. Candidates should have strong problem-solving, sales interest or experience, the ability to manage multiple projects, exceptional written and verbal communication, and a detail-oriented, motivated, independent approach; a BA/BS degree is preferred.
NA Business Development Representative, airfocus
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
airfocus by Lucid is a top-rated, growing modular product management and roadmapping platform used by thousands of customers like Ricoh, Good Year, and Wago, recognized by Kununu and Glassdoor. It offers a hybrid workplace with flexible remote options in Germany or the Netherlands, offices in Hamburg or Amsterdam, and the possibility of mixing both depending on the role. The role focuses on outbound prospecting, handling inbound leads, conducting needs assessments, scheduling demos, providing proactive follow-up, and maintaining records, with ongoing team trainings and stand-ups. Requirements include strong problem-solving, sales experience or interest, ability to manage multiple projects, excellent communication, and a proven track record of exceeding targets, with a hybrid setup including in-person collaboration at a South Jordan office two days per week. Preferred qualifications include being detail-oriented, independent, motivated, a BA/BS degree, and the listing references #LI-MK1.
Inbound Sales Development Representative, Education
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Lucid for Education

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company highlights core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and supports a diverse, respectful, and inclusive culture with a hybrid work model. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. They are seeking smart, energetic, organized, and competitive individuals to join the higher education sales team to accelerate growth, with responsibilities including outbound prospecting, qualifying inbound leads, conducting needs assessments, scheduling online demos, and maintaining CRM records. Requirements include 0-2 years of B2B experience, strong problem-solving and communication skills, a fast-learning mindset, and a hybrid work setup at the South Jordan office two days per week (Tuesday and Thursday), with a preferred BA/BS degree (#LI-MK1).
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork. It promotes a diverse, inclusive culture and a hybrid work environment, allowing remote, office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with over 100 million users worldwide and partnerships with Google, Atlassian, and Microsoft. The Enterprise Account Executives role leads strategic growth for Lucid’s largest customers in the EMEA region, orchestrating outbound prospecting and cross‑functional resources to unlock customer value and close opportunities. Responsibilities include deep product knowledge of Lucid’s full suite, understanding the competitive landscape, sourcing and closing new pipeline across segments, forecasting, and sharing market insights with product and marketing teams, while working with Customer Success Managers to drive renewals and expansion. Requirements encompass 5+ years of SaaS sales experience with enterprise customers and complex sales cycles, Salesforce proficiency, fluency in English and German, and a hybrid Amsterdam office arrangement two days per week (Tuesday and Thursday); preferred qualifications include another European language, Product-Led Growth experience, familiarity with sales acceleration tools, and a BA/BS or equivalent.
Digital Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, ownership, and teamwork over ego. The company values diverse perspectives and maintains a respectful, inclusive culture, operating as a hybrid workplace with remote or in-office options depending on the role. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Scaled Customer Success Team, specifically Digital Customer Success Specialists, drive customer success at scale by engaging through email and, when needed, screen shares or calls, to understand customer objectives, monitor retention metrics, promote product adoption, and lead cross-functional initiatives. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, ownership, strong communication and empathy; the role is hybrid, based at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications in technical aptitude, curiosity, and prior customer success management experience.
Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus, and upholds core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a respectful, inclusive culture. The company operates as a hybrid workplace, supporting remote or on-site work to balance life and work, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s “Companies that Care,” serving over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners including Google, Atlassian, and Microsoft. Lucid’s Customer Success Team ensures customers maximize value through product adoption, with Specialists engaging primarily by email but also via screen shares or calls to support strategic users and administrators critical to each customer’s Lucid environment. The role’s responsibilities include understanding customers’ business objectives, monitoring retention-focused metrics, sustaining ongoing product adoption, delivering data-driven recommendations at scale, and driving cross-functional initiatives to improve the overall customer experience and loyalty. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, strong communication, ownership-mindedness, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid, with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include technical aptitude, curiosity, and prior customer success experience.
Customer Operations Intern - Summer 2026
Lucid Software
Raleigh
United States
Not specified Intern Customer Operations

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a respectful, inclusive culture. The company operates as a hybrid workplace, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid’s Customer Operations team helps users understand and use the products by handling technical issues, escalating problems, maintaining issue workflows, and collaborating with Engineering, Product Management, Marketing, and other teams, while also creating Help Center content and engaging with the Lucid Community and handling cancellations, refunds, and billing inquiries. Requirements include pursuing a Bachelor's degree with at least a 3.0 GPA, a strong sense of personal ownership and responsibility, the ability to translate complex technical ideas into simple content, excellent written and verbal communication, the ability to work independently and cross-functionally on multiple initiatives with a proven record of driving results, strong analytical and problem-solving skills, attention to detail, a bias toward finding solutions, and a hybrid Raleigh-based schedule two days per week (Tuesday and Thursday). Preferred qualifications include troubleshooting experience, content creation, basic data analytics or teaching experience; the internship is full-time in the summer with the option to extend part-time through the spring semester, and the posting ends with #LI-MK1.
Billing Support Specialist
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive environment. It maintains a hybrid work model, supports work-life balance through remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves owning the relationship between Lucid billing and users, solving complex billing issues, and cross-functional collaboration to improve products and internal processes. Responsibilities include investigating cancellation and refund requests, resolving billing concerns like downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments, researching payment postings and disputes, and communicating clearly with customers while staying aware of product and account type changes. Requirements include 0-2 years of experience or a 3.0+ GPA, strong ownership and empathy, excellent written communication, ability to work independently and cross-functionally on multiple initiatives with proven results, analytical problem-solving skills, attention to detail, and the Raleigh hybrid schedule (remote plus in-office Tuesdays and Thursdays); preferred qualifications include client-facing experience and technical troubleshooting skills.
Billing Support Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture. It operates as a hybrid workplace, supporting remote work, office work, or a mix depending on role and team needs. Lucid has earned awards such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves investigating and processing cancellations and refunds, resolving billing issues like downgrades and duplicate charges, researching payment activity, communicating clearly with customers, and collaborating cross-functionally to improve billing processes and address user pain points. Requirements include 0-2 years of experience or a 3.0+ GPA, ownership, customer empathy, strong written communication, ability to work independently and cross-functionally, strong analytical and problem-solving skills, detail-oriented teamwork; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications of client-facing experience and technical troubleshooting ability.
Associate Customer Trainer, EMEA
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values such as innovation, excellence, empowerment, initiative, and teamwork, with a hybrid, inclusive culture. The company has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves over 100 million users globally, including Fortune 500 clients such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Associate Customer Trainer role is the primary training contact for Lucid’s EMEA users, responsible for delivering and developing training to help teams collaborate visually and accelerate their work. Responsibilities include 50-80% training delivery and travel (live webinars, conference presence, onsite training), about 30% projects and content maintenance, and about 20% operational collaboration (Salesforce/LMS) with a US-based team. Requirements include 0-1 years experience, strong presentation skills, ability to learn SaaS tools and technical concepts (diagrams), and a hybrid Amsterdam-based setup with two in-office days per week (Tuesday and Thursday); preferred qualifications include experience with visual collaboration platforms, a background in theater/public speaking/education, language skills (Portuguese, French, German, or Spanish), and familiarity with Agile/Scrum/Cloud concepts.
Associate Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, with a diverse, respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Associate Customer Success Specialist, focuses on maximizing customer value and successful adoption at scale through email, screen shares, or calls, engaging strategic users and administrators. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, driving adoption of Lucid products, delivering data-driven recommendations at scale, and developing tools and processes to improve the overall customer experience. Candidate requirements include a bachelor’s degree, strategic thinking, detail orientation, ownership, strong communication and empathy, ability to thrive in a fast-paced hybrid environment, with preferred qualifications of 2+ years in a client-facing or technical role, technical aptitude in the Lucid Suite, and a desire to learn; this role is hybrid at the South Jordan office two days per week (Tuesday and Thursday).
APAC SMB New Logo Account Executive
Lucid Software
Melbourne
Australia
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic growth for new Lucid SMB customers across territories, engaging with potential and existing clients after qualification to create business value and close opportunities. Responsibilities include closing deals, prospecting, building relationships, maintaining excellent customer service while identifying expansion opportunities, improving outbound prospecting and pipeline, forecasting, and becoming an expert on Lucid’s value propositions, target market, and personas, while embracing Teamwork Over Ego and meeting internal SLAs. Requirements include at least 1 year of sales closing experience (SaaS/tech preferred), strong written and verbal communication, and a hybrid Melbourne-based role with in-office presence two days per week (Tuesday and Thursday); preferred qualifications include software sales experience, Salesforce and Outreach familiarity, ability to manage many prospects, and a BA/BS degree.
APAC Sales Development Representative, Enterprise
Lucid Software
Melbourne
Australia
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Sales Development Representative (SDR) role partners with Enterprise Account Executives to break into and grow Lucid opportunities, handling account planning, prospecting, lead generation, sales calls, supporting the sales cycle, and potentially running foundational deals autonomously. Responsibilities include owning the top of the funnel by identifying and engaging strategic target accounts, driving new pipeline through outbound activities (calls, emails, personalized demos, and campaigns), being a trusted advisor by understanding business challenges, collaborating with AEs on tailored outreach and account strategies, and supporting the full sales cycle from first touch to proposal. Requirements include a minimum of 12 months of sales experience (preferably in software/SaaS), outstanding written and verbal communication, and the ability to manage multiple projects; the position is hybrid in Melbourne, AUS, two days per week (Tuesday and Thursday), with preferred qualifications including experience closing business and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.
APAC Business Development Representative, Enterprise
Lucid Software
Melbourne
Australia
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and strives to create an inclusive, respectful culture, with a hybrid work model that allows remote work, in-office work, or a mix depending on role and team needs. Lucid has earned global recognitions—Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care—and serves over 100 million users worldwide, including Fortune 500 companies, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Business Development Representative (BDR) partners with Enterprise Account Executives to identify and grow opportunities, handling account planning, prospecting, lead generation, sales calls, and support throughout the sales cycle. Requirements include at least 12 months of software/SaaS sales experience, strong written and verbal communication, and the ability to manage multiple projects, with a hybrid Melbourne, AUS office two days per week (Tuesday and Thursday); preferred qualifications include closing experience and familiarity with Salesforce, Salesloft, LinkedIn Sales Navigator, and ZoomInfo.
Ecosystem Sales Manager - GSI - AMER
GitLab
Canada Not specified Unknown Alliances and Channel

Is remote?:

Yes
GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable broad contribution and co-creation while embedding AI as a core productivity multiplier in a remote, values-driven culture. The GSI Ecosystem Sales Manager will build and grow strategic partnerships with Global System Integrators across the AMER region, owning the partner strategy end-to-end and collaborating with Sales, Alliances, and Product to co-create offerings, drive pipeline, and accelerate revenue. Key duties include leading strategic sales with GSIs (e.g., Accenture, TCS, Capgemini, Deloitte), managing executive relationships, designing joint business plans, developing joint solutions, driving partner-led demand generation, coordinating cross-functional teams, and delivering forecasts and pipeline updates via Salesforce. Requirements include B2B software sales with experience selling through GSIs, knowledge of the GSI/cloud ecosystem in AMER, strong executive presence and communication, the ability to work asynchronously in a remote environment with travel, and English fluency (Spanish a plus). The Ecosystem team is fully remote and focused on deepening executive relationships with GSIs, co-creating go-to-market plans, and supporting partners, with a US base salary range of $122,400–$216,000 plus incentive pay up to 100% and benefits such as PTO, equity, parental leave, and an inclusive hiring policy.
Ecosystem Sales Manager - Brazil
GitLab
Brazil Not specified Unknown Alliances and Channel

Is remote?:

Yes
GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The role of Ecosystem Sales Manager for Brazil leads strategic partner initiatives to grow GitLab’s ecosystem by recruiting, developing, and enabling System Integrators, Solution Providers, Managed Services Partners, and Hyperscalers, and by building joint go-to-market plans that drive pipeline and revenue. You’ll coordinate partner-led and co-sell activities with GitLab account executives and regional leadership, manage territory and demand generation, conduct account mapping and regional planning, and maintain strong relationships using Portuguese and English across stakeholders. Qualifications include experience selling software development tools through strategic partners with a track record of partner-led revenue, the ability to design and execute joint business plans with governance models, a data-driven approach to forecasting and pipeline metrics, and fluent Portuguese and professional English, with Salesforce and cloud/open-source experience preferred. The GitLab Ecosystem Sales team is fully remote and cross-functional, focused on Brazil, and the company emphasizes equal opportunity, inclusive culture, and supportive benefits, with location-based eligibility and accommodation options as needed.
Ecosystem Sales Manager - AMER
GitLab
Canada Not specified Unknown Alliances and Channel

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world and to treat AI as a core productivity multiplier across the SDLC. The role is Value Ecosystem Sales Manager for AMER on GitLab's Ecosystem Sales team, responsible for building and growing high-impact partnerships with System Integrators, Solution Providers, Managed Services Partners, and hyperscalers to drive joint pipeline, close deals, and scale partner-led GitLab practices. You will design and execute joint business plans, align go-to-market motions, forecast partner performance, coordinate with AEs, ASMs, and regional leaders, and drive regional demand generation with co-selling and co-marketing programs. Requirements include B2B technology sales experience with strategic partners in software tools or ALM, the ability to drive partner-led pipeline, strong AMER cloud ecosystem knowledge, experience selling open source or technical solutions, and a data-driven approach using Salesforce, with excellent communication; the role requires remote work comfort and up to 50% travel. The team is fully remote and globally distributed; the base US salary range is $122,400–$216,000 with incentives up to 100%, plus benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and inclusive hiring practices.
Director, Corporate & Securities Counsel
Figma
New York
United States
Not specified Unknown Legal

Is remote?:

Yes
Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-enabled iteration for real-time collaboration worldwide. Figma’s Legal Team is seeking a director to lead the public company corporate and securities practice, reporting to the VP of Corporate Legal, with this role available from US hubs or remotely in the United States. Key responsibilities include leading securities law compliance, public company reporting, corporate governance, preparing SEC filings, coordinating quarterly earnings, planning the annual stockholder meeting, managing board materials and governance policies, and overseeing equity processes and executive/director compensation programs. Required qualifications include 12+ years in corporate/securities and public company experience with at least 2 years of management, a JD from an ABA-accredited school, bar membership, and strong interpersonal and analytical skills, plus the ability to manage multiple projects in a fast-paced environment. The compensation package includes a base salary range of $281,000–$365,000 for SF/NY hubs, equity and comprehensive benefits, with remote roles localized by location; Figma emphasizes diversity and equal opportunity, accommodations, and privacy protections, and notes requirements such as camera-on interviews and in-person onboarding.
Director, Corporate & Securities Counsel
Figma
San Francisco
United States
Not specified Unknown Legal

Is remote?:

Yes
- Figma is hiring a Director to lead its public company corporate and securities team, reporting to the VP of Corporate Legal, with a full-time role based in a US hub or remotely in the United States. - The role covers securities law compliance, public company reporting, corporate governance, preparing and reviewing SEC filings (10-K, 10-Q, 8-K, Proxy), advising on quarterly earnings, board and committee materials, and managing equity processes and governance policies. - Requirements include 12+ years in corporate/securities with both law firm and in-house experience, 2+ years of management, a JD and active U.S. bar in good standing, and strong interpersonal, prioritization, and adaptability skills. - Compensation includes an annual base salary range of $281,000–$365,000 for SF/NY hubs, with remote roles localized to 80–100% of the range, plus equity and a comprehensive benefits package. - Figma emphasizes diversity and equal opportunity, offers accommodations for applicants with disabilities, and notes candidate privacy and interview requirements such as keeping cameras on during video interviews and in-person onboarding.
Business Recruiter
Figma
New York
United States
Not specified Unknown Talent

Is remote?:

Yes
Figma is growing its team and hiring an experienced full-life cycle Business Recruiter to support growth in the G&A and People functions, shaping talent strategy and recruiting best practices. The role entails managing full-cycle recruiting, partnering with business leaders to build top-of-funnel strategies, sourcing and building diverse pipelines, leveraging data to influence hiring decisions, and leading BEI initiatives. Requirements include 6+ years of in-house full-cycle recruiting in a high-growth environment, experience partnering with senior executives on niche and leadership searches in G&A/People, advanced SaaS sourcing, and strong communication; plus optional experience recruiting for SaaS and at the Director level. Compensation details include an annual base salary range for SF/NY hubs of $136,000–$210,000, with remote roles localized to 80–100% of range, plus equity and comprehensive benefits. Figma is an equal opportunity employer offering accommodations for applicants with disabilities, notes camera-on interviews and in-person onboarding, and processes candidate data per the Candidate Privacy Notice.
Business Recruiter
Figma
San Francisco
United States
Not specified Unknown Talent

Is remote?:

Yes
Figma is hiring an experienced full-life cycle Business Recruiter to support the G&A and People functions and help scale the organization through strategic talent acquisition, in line with Figma’s Grow as you go value and collaborative culture. Responsibilities include managing end-to-end recruiting for business teams, building top-of-funnel strategies, sourcing passive and active candidates, handling inbound applications, and driving BEI-related initiatives. Requirements include 6+ years of in-house recruiting experience in a high-growth SaaS company, experience with senior executive and leadership searches in G&A/People, advanced sourcing, and strong communication; plus optional but helpful background in SaaS recruiting and Director-level hires. The role is full-time and can be based in one of Figma’s US hubs or remote in the US, with a base salary range of $136,000–$210,000 for SF/NY hubs and remote pay localized to 80–100% of the range, plus equity and comprehensive benefits. Figma emphasizes diversity and equal opportunity, offers accommodations for applicants with disabilities, requires cameras on during video interviews, may require in-person onboarding, and processes candidate data under its Candidate Privacy Notice.
Product Marketing Manager- Swagger Contract Testing & Functional Testing
SmartBear
Somerville
United States
Not specified Unknown Marketing

Is remote?:

No
SmartBear helps teams deliver quality software with solutions that provide visibility and automation, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Marketing Manager for Swagger Contract Testing & Functional Testing will execute go-to-market plans, messaging, and launches in partnership with Product, Growth, and Sales, translating OpenAPI/Swagger-based capabilities into clear value propositions for developers, QA, and platform teams. The role involves supporting pipeline growth through messaging optimization, sales enablement, and data-informed GTM execution, and leading product introductions that help design, validate, and test APIs across the software delivery lifecycle, enabling early detection of breaking changes and seamless CI/CD integration. Swagger Contract Testing and Swagger Functional Testing aim to shift testing left, validate consumer-provider contracts, automate functional and regression testing, and reduce risk while accelerating delivery. Requirements include 5-7+ years in product or technical marketing, a hands-on background in development or QA, knowledge of API testing concepts and OpenAPI/REST/CI/CD, and experience creating sales enablement assets, along with strong communication and analytical skills; SmartBear emphasizes growth opportunities, an inclusive culture, ethical practices, global offices, pay transparency, and a total rewards package with a base salary range of $94,500–$110,000 USD for this role.
Principal Program Manager - People Team
Atlassian
Unknown Not specified Unknown Program Management

Is remote?:

Yes
Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to advance priorities, strategies, and transformation. It drives Customer Zero objectives by advocating for feature enhancements across Atlassian products and embedding People processes into the Atlassian System of Work. The position manages the end-to-end delivery lifecycle of programs, including scheduling, resourcing, budgeting, tracking, benefits, and executive communication, while facilitating change management and ensuring adoption. It functions as a strategic partner, building strong cross-functional relationships throughout the program lifecycle, and supports developing the AI and Data Program delivery practice, including internal cadences and Agentic AI solutions for delivery and reporting.
Principal Program Manager - People Team
Atlassian
Sydney
Australia
Not specified Unknown Program Management

Is remote?:

No
Atlassians can choose where they work—office, home, or a hybrid—giving them greater control to support family, personal goals, and other priorities. Atlassian hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to deliver priorities, strategies, and transformation plans. It also entails driving Customer Zero objectives by advocating for feature enhancements across Atlassian products and embedding People processes into the Atlassian System of Work, along with managing end-to-end program delivery and executive communications and facilitating change management for adoption. Finally, the role acts as a strategic partner, fostering strong relationships across the program lifecycle with cross-functional and business-facing stakeholders, and supporting the development of the AI and Data Program delivery practice, including internal cadences and Agentic AI solutions for program delivery and reporting.
Accounts Payable Invoice Team Lead
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian offers flexible work locations, including remote work, with hires in any country with a legal entity; the role, however, requires you to be based in the Philippines and available during APAC business hours (6:00 am–3:00 pm). The position focuses on supervising daily accounts payable operations, including supplier invoice processing, employee reimbursements, and payments, ensuring timely and accurate processing. It also involves monitoring AP aging reports, ensuring adherence to company policies, internal controls, and regulatory requirements, and collaborating across teams to implement automation. The role includes leading and supporting AP team members, conducting performance reviews, assisting in month/quarter/year-end closing, delegating tasks to balance workload, and maintaining team and cross-functional goals as directed by management. Finally, you should be a team player and be willing to take on other responsibilities that may be assigned.
Accounts Payable Invoice Team Lead
Atlassian
Manila
Philippines
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work options, including office, remote, or a mix, to help employees balance family and personal goals. They hire globally where they have a legal entity, and this role is remote but must be based in the Philippines and operate during APAC hours (6:00 am–3:00 pm). The core duties include supervising daily accounts payable operations such as supplier invoices, employee reimbursements, and payments, and ensuring timely and accurate processing. It also involves monitoring AP aging, maintaining internal controls and regulatory compliance, collaborating to implement automation, and leading the AP team with performance development and workload management. Additional responsibilities include assisting with month, quarter, and year-end closes, conducting performance reviews, aligning team and cross-functional goals, and taking on other duties as assigned while being a team player.
AI Partner Success & Enablement Manager
Zendesk
Singapore
Singapore
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is hiring an AI Partner Success & Enablement Manager to lead both partner success management and enablement initiatives, overseeing onboarding, training, certification, and scalable programs for Zendesk AI products and the broader product portfolio. The role encompasses partner enablement and training (designing curricula, delivering global workshops, and promoting customer success practices), certification and quality assurance (establishing benchmarks, managing lifecycles, and ensuring partner readiness), and ongoing partner success and technical support as a SME for AI product inquiries and joint pre-sales efforts. It also involves program and relationship management, owning enablement programs, tracking KPIs, building trusted partner relationships, and coordinating with Marketing, Product, Sales, and Support to align strategies. The ideal candidate brings 3+ years in a partner-facing role with technical consulting/support or enablement in SaaS/AI, plus skills in delivering technical training, managing certifications, API and backend coding familiarity, and the ability to travel internationally. Zendesk emphasizes an innovative, growth-oriented, collaborative, and globally impactful culture with a commitment to diversity and inclusion, offering a hybrid work model and accommodations, while noting AI-based screening may be used and providing EEO rights information.
SMB Account Executive
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring an SMB Account Executive to grow its SMB SaaS footprint by acquiring new customers, expanding existing accounts, and building cross-functional relationships. You will drive top-line revenue, manage and nurture customer relationships, cross-sell additional products, and use data, customer intents, and adoption history to prospect and retain clients while aligning Zendesk’s solutions with business goals. The role requires at least a BA/BS or equivalent, a minimum of two years in B2B SaaS sales or solution engineering, strong presentation, negotiation, and closing skills, and proficiency with Salesforce, Outreach, and Clari. This is a hybrid position with in-office presence part of the week and remote work part of the week, with the schedule determined by the hiring manager. Zendesk champions equal opportunity, diversity and inclusion, notes that AI screening may be used in screening, and provides information about accommodations for applicants with disabilities.
Senior Partner Sales Executive
Zendesk
Berlin
Germany
Not specified Full time Unknown

Is remote?:

No
The role is Senior Partner Sales Executive on Zendesk’s Partner Sales Team in EMEA, responsible for conveying Zendesk’s value to executives, sales and technical staff, and driving partner-sourced revenue by coordinating with direct and partner marketing, enablement, and partner teams. Successful candidates should have deep SaaS experience, strong leadership and executive presence, an entrepreneurial spirit, and extensive partner-management experience. Key responsibilities include owning named accounts or defined partner territories, ramping and recruiting revenue-generating partners, developing executive partner relationships, executing quarterly business and GTM plans, coordinating with Partner Marketing and Enablement, facilitating deal flow with Zendesk sales, acting as the General Manager of the territory, and traveling about 30% of the time. Requirements include 10+ years in software sales (5+ SaaS), excellent communication skills, a track record of quota attainment, proficiency with Google Apps and CRM, ability to create business plans with C-level stakeholders, knowledge of sales methodologies, and fluency in English and German (other languages a plus). The role is hybrid, with part of the week in the office and part remote, and Zendesk emphasizes diversity and inclusion, AI screening as part of applicant evaluation, and accommodations for applicants with disabilities.
Engineering Manager, Create:Source Code
GitLab
Unknown Not specified Unknown DevOps Engineering

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Source Code Engineering Manager focuses on people management within the engineering domain, viewing the team as the primary product, responsible for hiring top talent, delivering product commitments, and maintaining technical credibility across backend and frontend. You’ll foster engineering excellence across scalability, database performance, fault tolerance, accessibility, and performance beyond Web Vitals; you’ll hire, onboard, and develop team members, manage agile remote workflows, align frontend/backend architecture with business goals, maintain visibility into bug backlog and milestones, and coach engineers via regular 1-to-1s. Desired qualifications include substantial leadership experience with hands-on technical mentoring, deep Git knowledge, strong cross-functional alignment, production experience with Ruby on Rails and modern frontend frameworks, exceptional communication, alignment with GitLab values, and experience in remote-first environments with inclusive cultures. The Source Code team owns GitLab’s core repository experience and aims to enhance UX, maintainability, accessibility, performance, and AI-native workflows; they are distributed across AMER/EMEA, currently four frontend engineers with plans to grow, and GitLab offers remote work, benefits like flexible PTO and equity, and equal-opportunity hiring with privacy and location guidelines.
Business Development Representative - SMB UKI
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Business Development Representative for SMB UKI as part of its Sales Development team to drive new business across the EMEA region and to support career progression through sales training. The role requires owning a busy outbound pipeline, prospecting cold accounts and new divisions within existing Zendesk customers, and generating high-value pipeline across startups, unicorns, and enterprise companies. Requirements include a minimum of six months in a sales-related role, a consultative and customer-centric mindset, SaaS experience preferred, excellent English communication, a bachelor’s or master’s degree, and a hybrid Lisbon-based work setup with in-office days determined by the manager. Zendesk emphasizes a supportive culture with leadership and peer buddy support, flexible work arrangements, and tools to help you succeed, aligned with its mission as the intelligent heart of the customer experience. The company is an equal opportunity employer that values diversity and inclusion, offers accommodations for applicants with disabilities, and may use AI in screening, with accommodation requests handled via email.
Security Compliance Analyst
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Security Analyst to join its global Security team, focusing on automations and the overlap between compliance and technical skills in a leading SaaS that powers billions of conversations for over 100,000 brands. The role is multifaceted, requiring technical expertise and collaboration across technical and non-technical teams on short- and long-term projects, with responsibilities including automating processes, conducting comprehensive product security reviews, and handling reporting and data analysis, as well as advising across Legal, Engineering, Product, and GRC. Requirements include a desire or ability to automate (proficiency in Python or similar, experience with integrations and low-code/no-code tools), solid security fundamentals, ability to lead cross-functional initiatives, strong interpersonal communication, and familiarity with SaaS multi-tenant cloud environments (AWS preferred; Azure/GCP helpful). The Poland annualized base salary for this position is zł137,000 to zł205,000, with actual compensation based on experience and capabilities and potential bonuses or benefits. The role features a hybrid work arrangement with in-office presence part of the week, and Zendesk emphasizes diversity, equal opportunity, AI screening of applications, and accommodations for applicants with disabilities.
Corporate Account Executive (South East Asia)
Zendesk
Singapore Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Corporate Account Executive in Southeast Asia to grow the SaaS business by hunting for new opportunities and closing deals of varying sizes while building broad client relationships. You’ll drive top-line revenue growth, manage and nurture customer relationships for high satisfaction and retention, and proactively cross-sell additional products to optimize account profitability. The role requires using data insights and customer adoption history to prospect new clients, articulate Zendesk’s value, lead competitive sales cycles, and maintain a robust Salesforce pipeline with accurate forecasts. The ideal candidate has a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience, strong negotiation and closing skills, and familiarity with tools like Salesforce and Clari. Zendesk promotes an inclusive, hybrid work environment, is an equal opportunity employer, may use AI screening, and provides accommodations for applicants with disabilities while supporting global diversity and inclusion.
Senior Customer Success Manager
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Senior Customer Success Manager to be a pioneer in the future of customer experience, owning client relationships and guiding them toward their desired outcomes using Zendesk’s AI-powered Resolution Platform on a global stage. The overarching objective is proactive customer health management and outcome-driven engagement, leveraging Zendesk’s AI technologies to accelerate product adoption and articulate ROI with tailored adoption roadmaps. You’ll take full lifecycle ownership—from onboarding to renewal—designing success plans, coordinating with Professional Services, championing AI-enabled value, and identifying opportunities for expansion through strategic engagement and data-driven insights. The role requires at least 5+ years in Customer Success/Experience, experience in go-to-market or enterprise SaaS, a relevant bachelor’s degree, ability to influence stakeholders, proficiency with CS tools like Gainsight, and strong program/project management and analytical skills. The position is hybrid, with part of the week in the office, and Zendesk emphasizes fairness, diversity and inclusion, AI screening, and accommodations for applicants with disabilities.
Director, People Analytics and Benchmarking
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The Director of People Analytics and Benchmarking will drive data-driven insights across the People team, IT, and the business, shaping programs and aligning them with company objectives while influencing workforce planning, recruitment, talent development, job architecture, performance management, location evaluation, and employee engagement. They will craft and execute a strategy for delivering people insights, data modeling and governance, program and practice benchmarking, and market insights, ensuring alignment with the organization’s broader objectives. As the leader of the team, they will manage and inspire analysts, master data storytelling, build data literacy, delegate effectively, and lead AI implementation and adoption across the organization. Required qualifications include a bachelor’s degree or equivalent, 12+ years in business and data analytics with at least 5 years in HR/People Analytics, global team management, strong analytical and communication skills, proficiency with Tableau/Power BI/Excel/R/SQL, familiarity with HRIS (Workday preferred) and data privacy/governance. The role offers a US base salary range of $183,000 to $275,000, with potential bonuses and benefits, a hybrid work arrangement, Zendesk’s commitment to diversity and inclusion with AI screening as applicable, and accommodations available for applicants with disabilities.
Software Engineer II
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Software Engineer to act as the primary technical escalation point for business-critical applications, embedded within the IT Operations team to follow ITIL-aligned incident, problem, change, and observability processes. The role emphasizes operational excellence with responsibilities including L3 incident response, deep technical troubleshooting, 24/7 on-call reliability, root cause analysis and defect elimination, change governance, and proactive health monitoring. It also covers standardization and knowledge management (runbooks and articles), observability readiness, automation opportunities, and complex application administration to centralize resolution. Qualifications include 3+ years in a high-stakes application support/SRE role, experience with enterprise SaaS platforms (e.g., Salesforce/CPQ, Zuora, NetSuite), incident leadership within ITIL, strong troubleshooting, observability, SQL, and AWS skills, with preferred growth in automation, CI/CD, technical documentation, and systems architecture. Location is restricted to Karnataka or Maharashtra, India, with a hybrid work model requiring some in-office presence, and Zendesk notes its commitment to diversity, inclusion, AI screening, and equal opportunity employment.