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Lucid Software is a leading company in visual collaboration, aiming to transform ideas into reality with its products, which include the Visual Collaboration Suite and airfocus. The company emphasizes core values such as innovation, teamwork, and individual empowerment, while fostering an inclusive and respectful workplace culture. Lucid operates as a hybrid workplace to promote work-life balance, recognized for its achievements on notable lists like Forbes' Cloud 100 and Fortune's Best Workplaces in Technology. The company serves over 100 million users globally, including major clients like Google and NBC Universal, and relies on its Scaled Customer Success Team to enhance customer value and experience. For the Associate Customer Success Specialist role, candidates are expected to have a bachelor's degree, strong communication skills, the ability to think strategically, and a passion for problem-solving, with a preference for those with relevant experience in client-facing roles.

Lucid Software is a leading company in visual collaboration, offering products like Lucidchart, Lucidspark, and airfocus to help teams transform ideas into actionable plans. The company values innovation, teamwork, and individual empowerment, promoting an inclusive culture and maintaining a hybrid work environment for employee flexibility. Lucid has received numerous accolades for its products and workplace culture, serving over 100 million users, including leading companies such as Google and GE. The Sales Development Representative (SDR) role focuses on generating new opportunities, supporting account executives, and facilitating the sales cycle through account planning, prospecting, and collaborative strategies. Successful candidates should have sales experience, excellent communication skills, and the ability to manage multiple tasks, with preferred qualifications including experience in closing business and familiarity with sales tools like Salesforce and LinkedIn Sales Navigator.

Lucid Software is a leading company in visual collaboration and work acceleration, offering products like the Visual Collaboration Suite, which includes Lucidchart and Lucidspark. They emphasize core values such as innovation, teamwork, and inclusivity, and promote a hybrid work environment that supports a healthy work-life balance for employees. The company has garnered multiple accolades, including listings in Forbes Cloud 100 and Fortune's Best Workplaces in Technology, and serves over 100 million users globally, with notable clients including Google and NBC Universal. The Business Development Representative (BDR) position involves collaborating with Enterprise Account Executives to generate sales opportunities and support the sales cycle through various activities like prospecting and outreach. Candidates are expected to have at least 12 months of sales experience, excellent communication skills, and the ability to manage multiple projects while being required to work in the Melbourne office two days a week.

Sentry is dedicated to improving software development by providing performance and error monitoring tools for developers, aiming to enhance productivity for over 100,000 organizations, including industry leaders like Disney and Microsoft. The company operates a hybrid work model focused on collaboration, with in-office anchor days to foster teamwork. They're currently seeking a Support Engineer with a technical background in programming languages like Python or JavaScript to assist customers and contribute to community support channels. The role involves resolving support requests, documenting knowledge, and actively participating in user engagement through various platforms. Sentry emphasizes its commitment to diversity, equal opportunity, and accessibility, reflecting its open-source values and dedication to creating a supportive work environment.

Sentry is dedicated to helping developers create better software faster, aiming to reduce time spent on fixing bugs through their performance and error monitoring tools, supported by over 100,000 organizations and significant funding. They are seeking a Senior Product Designer who excels at transforming complex challenges into intuitive experiences that help developers efficiently ship their work. This position involves collaborating closely with product managers, engineers, and designers, focusing on making interfaces consistent and user-friendly while advocating for effective design throughout the product. Candidates should have over five years of experience designing complex software products, strong skills in visual and interaction design, and the ability to translate technical workflows into seamless user experiences. Additionally, Sentry values diversity and inclusion, offers competitive salaries, and provides various employee benefits, including health insurance and incentives.

Sentry is dedicated to improving software quality by providing developers with performance and error monitoring tools, serving over 100,000 organizations including major companies like Disney and Microsoft. The company embraces a hybrid work model and is currently seeking a Senior Field Marketing Manager to lead regional event strategies and enhance its field marketing capabilities. The position involves planning and executing various marketing events, collaborating with sales teams, maintaining clear communication, and tracking event performance metrics. Candidates should have at least eight years of experience in B2B marketing, strong organizational skills, and a customer-focused approach, with a salary range of $150,000 to $165,000. Sentry is committed to diversity and inclusion in hiring practices and provides reasonable accommodations for employees with disabilities.

Sentry is focused on improving software quality by providing performance and error monitoring tools, with a large user base that includes notable companies like Disney and Microsoft. They are currently seeking a Lead Product Marketing Manager for AI to drive the go-to-market strategy for their AI products, including the AI observability tool called Seer. The role involves developing campaigns and messaging that resonate with developers and AI teams, as well as overseeing product launches and adoption initiatives. Candidates should have a strong background in product marketing, especially within technical fields, and possess excellent communication skills. Sentry values diversity and inclusivity, providing equal employment opportunities and accommodations, emphasizing their commitment to building an accessible software industry.

Sentry aims to enhance software development by providing performance and error monitoring tools, backed by substantial funding and support from over 100,000 organizations including renowned companies like Disney and Microsoft. The Business Intelligence (BI) team within Sentry's Data & Analytics organization focuses on delivering accessible, consistent, and actionable data to facilitate better decision-making across the company. The Senior BI team member will lead initiatives to improve analytics tooling, governance, and self-service capabilities, particularly by revamping the Looker instance. Key responsibilities include collaborating with various departments, conducting product performance analyses, and implementing BI practices for scalable decision-making. Sentry promotes an inclusive work culture and is committed to diversity, offering competitive compensation and benefits for employees, while also ensuring accessibility in its hiring process.

Sentry aims to enhance software development by providing performance and error monitoring tools, helping companies like Disney and Microsoft produce better software more efficiently. The company is currently seeking a Staff Machine Learning Engineer to develop models for AI integration into their products, focusing on issue triage and predictive analytics. Candidates should have a strong background in computer science and machine learning with significant experience in building production-grade systems, particularly using Python and PyTorch. Sentry promotes a hybrid work model and offers competitive salary ranges, benefits, and a commitment to diversity and inclusion in the workplace. Interested individuals are encouraged to apply and can also reach out for accommodations related to disabilities.

Sentry aims to enhance the quality of software development by providing performance and error monitoring tools, supporting over 100,000 organizations including giants like Disney and Microsoft. The company embraces a hybrid work model while actively seeking talented new graduates to join its Software Engineering teams, where they will tackle a variety of challenges in developing and maintaining the Sentry product. As a Software Engineer, New Grad, individuals will engage in all stages of software development, utilizing skills in programming languages such as Python and JavaScript, and will collaborate closely with their teams and stakeholders. The position offers a starting salary adjusted to market conditions, competitive benefits, and a commitment to diversity and inclusion within the workplace. Interested candidates are encouraged to apply, with the assurance that Sentry provides reasonable accommodations for individuals with disabilities.

Sentry is dedicated to improving software quality and performance through its monitoring tools, supporting over 100,000 organizations, including major companies like Disney and Microsoft. The company operates on a hybrid work model with specified in-office days to foster collaboration. They are currently looking for Software Engineering Interns who will work on real projects, designing and developing solutions that deliver value to customers while receiving guidance from experienced engineers. Preferred candidates should be pursuing a degree in Computer Science, have experience in relevant programming languages, and demonstrate the ability to quickly adapt and learn. Sentry emphasizes equal employment opportunities and inclusivity, encouraging a diverse workforce and providing necessary accommodations.

Sentry is dedicated to helping developers improve software quality and efficiency through performance and error monitoring tools, supported by significant funding and a large user base. They are seeking a Senior Software Engineer for the Session Replay team to enhance functionality that allows developers to analyze user journeys before bugs occur. The role involves building and maintaining features using technologies like Python, Django, and Rust, while collaborating closely with product management and the engineering team. Candidates should have at least eight years of engineering experience, particularly in backend systems, and must be comfortable working in an open-source environment. Sentry emphasizes diversity, inclusion, and equal opportunity in its hiring practices, offering a competitive salary range and benefits.

Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, backed by over $217 million in funding and a clientele of more than 100,000 organizations, including major companies like Disney and Microsoft. The company operates on a hybrid work model with designated in-office days to foster collaboration. The Senior Software Engineer role involves working in the core product organization, focusing on building and maintaining key systems for billing and authentication using Python and Django, while also providing mentorship within the team. Qualifications include 6+ years of software engineering experience, familiarity with Django/Python, and a track record of leading complex projects in high-scale environments. Sentry values diversity and is committed to equal employment opportunities, ensuring an inclusive workplace where all employees can thrive.

Sentry is focused on helping developers create better software more efficiently, providing performance and error monitoring tools used by major companies like Disney and Microsoft. The company has received substantial funding and operates under a hybrid work model to foster collaboration among its teams. They are seeking a Senior Software Engineer to join their Client Infrastructure team, where the role involves enhancing data ingestion systems, optimizing real-time data flows, and tackling complex engineering challenges. Candidates should have over five years of relevant experience, particularly in compiled programming languages like Rust, and a passion for clean, high-quality coding. Sentry emphasizes equal employment opportunities and supports inclusivity, encouraging applicants from diverse backgrounds to apply.

Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and a vast user base that includes major companies like Disney and Microsoft. The company operates with a hybrid work model, encouraging in-office collaboration on designated days, and invites engineers with a passion for improving digital experiences to join their efforts. The Senior Software Engineer (Ingest) role entails working on core ingestion pipelines and optimizing systems that process millions of events per minute, using programming languages like Rust and Python. Candidates should have over five years of relevant experience, strong skills in compiled languages, and a passion for high-quality software design, with a competitive salary range of CAD $185,000 to $211,000. Sentry is committed to diversity and inclusion, ensuring equal employment opportunities and accommodations for candidates with disabilities.

Sentry is dedicated to improving software development, providing tools that help developers monitor and enhance application health, with significant backing from over 100,000 organizations and $217 million in funding. The company emphasizes collaboration through a hybrid work model, ensuring meaningful teamwork while focusing on building software monitoring tools that ease debugging for companies like Disney and Microsoft. The Senior Platform Engineer role involves creating and maintaining internal software systems crucial for development workflows, promoting a culture of reliability and efficiency. Candidates should have extensive experience in software engineering, particularly in infrastructure and developer tools, along with skills in Python and cloud platforms. Sentry is committed to diversity and inclusivity in its workplace, encouraging all qualified candidates to apply, regardless of background or experience.

Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, with over $217 million in funding and a client base that includes major companies like Disney and Microsoft. The company promotes a hybrid work environment to foster collaboration among its teams. As part of the Infrastructure team, a Senior Platform Engineer will focus on designing and maintaining internal software systems, aiming to streamline development processes and enhance reliability. Ideal candidates should have at least five years of experience in software engineering, strong skills in Python, and familiarity with cloud platforms and container technologies. Sentry is committed to diversity and inclusion, offering equal employment opportunities and benefits for all employees while also encouraging applicants to reach out for necessary accommodations.

Sentry aims to enhance software development by providing performance and error monitoring tools to help developers create better software efficiently, serving over 100,000 organizations including major companies like Disney and Microsoft. The company adopts a hybrid work model, promoting in-office collaboration on specific days. They are searching for a Developer Infrastructure team member to optimize their delivery processes and improve the overall developer experience, requiring strong Python skills and a background in CI/CD systems. The role involves automating onboarding tasks, improving deployment tools, and tracking delivery metrics. Sentry is committed to diversity and equal employment opportunities, encouraging all qualified candidates to apply regardless of background.

Sentry aims to help developers create better software more efficiently by providing performance and error monitoring tools, earning over $217 million in funding and serving more than 100,000 organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model, encouraging collaboration on designated in-office days, and welcomes developers interested in improving digital tools. The Developer Infrastructure team at Sentry focuses on enhancing the delivery process, ensuring stability, and fostering a positive developer experience while supporting new engineers in their first production deployment. Responsibilities include optimizing the delivery process, automating onboarding, developing deployment tools, and monitoring service performance metrics. Candidates for this role should have significant engineering experience, particularly in Python and CI/CD systems, and Sentry promotes an inclusive workplace and equal employment opportunities for all applicants.

Sentry is dedicated to improving software quality by providing performance and error monitoring tools, securing over $217 million in funding and attracting over 100,000 organizations, including major companies like Disney and Microsoft. The company promotes a hybrid work model, encouraging in-office collaboration on specific days. The Senior Software Engineer role focuses on the Issues team, responsible for key features such as issue detection, error grouping, and workflows, while collaborating across departments and contributing to the product's future direction. Candidates should have extensive engineering experience, particularly with Python and Django, and a strong understanding of distributed systems. Sentry is committed to diversity and inclusion, offering equal opportunities and accommodations for employees and applicants with disabilities, while promoting an open-source philosophy.

Sentry aims to enhance software development by providing tools for performance and error monitoring, supporting over 100,000 organizations including major companies like Disney and Microsoft. They are seeking a Senior Software Engineer for their AI/ML team to develop a platform for debugging agents, integrating AI and machine learning features into their products. The role involves building advanced AI systems for triaging and resolving software issues, utilizing Sentry’s extensive data on errors and application performance. Candidates should have over 5 years of experience in related fields, proficiency in Python and Typescript, and knowledge of deploying machine learning models at scale. Sentry promotes an inclusive workplace, offering equal opportunities and accommodations for diverse candidates, while encouraging applications from individuals passionate about building better software.

Sentry is committed to helping developers create better software faster, supported by over $217 million in funding and a client base that includes major companies like Disney and Microsoft. The company is currently seeking a Senior Security Engineer to join its security team, which focuses on securing all facets of Sentry's operations, including application and platform security. The role involves leading critical security initiatives, assessing potential threats, and collaborating with engineers to enhance the company's security posture through effective design and technology evaluation. Candidates should have at least 6 years of experience in building distributed systems, knowledge in securing container environments, and strong programming skills, preferably in languages like Python, Go, or Rust. Sentry promotes an inclusive workplace and encourages applicants from diverse backgrounds, offering competitive salaries and benefits.

Sentry aims to enhance software development by providing performance and error monitoring tools, attracting 100,000+ organizations with over $217 million in funding. The company operates on a hybrid work model, encouraging collaboration on designated office days. They are seeking a Senior Security Engineer to bolster their security team, focusing on application and platform security for their cloud-based systems and Kubernetes. The role involves leading security initiatives, collaborating on technical designs, and addressing vulnerabilities, requiring at least 6 years of industry experience and strong programming skills, preferably in Python, Go, or Rust. Sentry is dedicated to diversity and inclusion, offering equal employment opportunities and reasonable accommodations for applicants with disabilities.

Sentry is dedicated to improving software development and monitoring, having secured over $217 million in funding and attaining a client base of more than 100,000 organizations, including major companies like Disney and Microsoft. They are seeking a Senior Security Engineer to join their security team, which is responsible for safeguarding all aspects of the business, from customer data to code. The role involves enhancing Sentry's cloud security posture through strategic architecture, threat modeling, and coding, while collaborating with various engineering teams. Candidates should have over six years of experience with distributed systems, knowledge of container security in cloud environments, and programming skills, preferably in Python, Go, or Rust. Sentry emphasizes inclusivity and diversity in hiring, offering a salary range of $180,000 to $280,000, along with various employee benefits.

Sentry aims to help developers create better software more efficiently through its performance and error monitoring tools, supported by over $217 million in funding and a client base that includes companies like Disney and Microsoft. The Data Browsing Team focuses on enhancing Sentry’s core data browsing products, such as Logs and Dashboards, by delivering powerful tools for application telemetry and debugging workflows. The role involves close collaboration with Product Management, Design, and Engineering teams to develop and implement new features using technologies like React, TypeScript, Python, and Django. Ideal candidates should have extensive experience in software engineering, mentorship capabilities, and familiarity with system-level programming languages. Sentry is committed to diversity and equal opportunity in its hiring practices and offers various employee benefits, including competitive salaries and reasonable accommodations for disabilities.

Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and the backing of more than 100,000 organizations, including major companies like Disney and Microsoft. The company promotes a hybrid work model with designated in-office days to enhance collaboration and is seeking a Senior Software Engineer for its Core Product team, which focuses on critical user experiences related to issue workflows and data exploration. This role involves building and maintaining features using React (TypeScript) and Django (Python) while collaborating closely with various teams to innovate and improve Sentry's offerings. Successful candidates will have at least five years of engineering experience, strong technical skills, and a desire to influence Sentry's AI-driven transformation. Sentry is committed to diversity and inclusion, offering equal employment opportunities and accommodations for individuals with disabilities.

Sentry is focused on helping developers create better software faster by providing performance and error monitoring tools, supported by over $217 million in funding and a user base of more than 100,000 organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model with designated in-office days to promote collaboration among its team. They are looking for a Senior Software Engineer to join their Core Product team, where responsibilities include developing issue workflows and data exploration features using React and Django. Ideal candidates should have at least five years of experience in software engineering, be knowledgeable in React and Django, and possess a product-minded approach with a readiness to mentor others. Sentry is committed to diversity, equality, and inclusivity in its workforce and encourages all interested candidates to apply, even if they don't meet 100% of the qualifications.

Sentry is dedicated to improving software quality by providing performance and error monitoring tools, with support from over 100,000 organizations and significant funding. The company promotes a collaborative hybrid work environment and is actively seeking a Frontend Engineer for its Data Browsing Team, which focuses on enhancing core products like Logs, Dashboards, and Tracing. The ideal candidate will have extensive experience in JavaScript, TypeScript, and React, with a strong emphasis on creating enjoyable user experiences and collaborating with designers and engineers. Sentry offers a competitive salary range between $206,000 to $288,000 CAD, along with a comprehensive benefits package and a commitment to diversity and inclusion. The company is also open to reasonable accommodations for employees and candidates with disabilities.

Sentry is dedicated to helping developers improve software quality and efficiency, currently supporting over 100,000 organizations, including major companies like Disney and Microsoft. The company is seeking a Head of Security to enhance its security program for both its open-source and SaaS products, requiring innovative thinking to secure diverse deployment models. Key responsibilities include establishing security controls for its multi-tenant cloud service, collaborating with IT & Compliance on security policies, and leading application and product security initiatives. Candidates should have extensive experience in security roles, a strong technical background, and the ability to build effective security programs while mentoring teams. Sentry offers competitive compensation, prioritizes equal employment opportunities, and promotes a diverse and inclusive work environment.

Sentry aims to improve software development by providing performance and error monitoring tools, supported by substantial funding and a diverse client base including major companies like Disney and Microsoft. The company is seeking a Head of IT to oversee its SaaS technology ecosystem, ensuring its security, reliability, and availability for a global workforce. The role involves managing IT operations, improving collaboration and security, and working closely with various stakeholders to align IT strategies with business needs. Candidates should have extensive experience in IT operations, people management, and knowledge of various technologies and compliance frameworks. Sentry offers a competitive salary and is committed to diversity and inclusion, encouraging all qualified candidates to apply.

Sentry is dedicated to improving software development by providing performance and error monitoring tools, already trusted by over 100,000 organizations including major companies like Disney and Microsoft. The company operates with a hybrid work model, encouraging in-office collaboration on specific days. As an Engineering Manager within Sentry's core product organization, the role involves leading a team that manages critical product areas including error detection and AI insights while ensuring exceptional engineering practices. The position requires strong leadership skills, technical expertise in distributed systems, and the ability to collaborate effectively across functions, along with experience in managing engineers and technical decision-making. Sentry promotes diversity and inclusion in hiring practices and offers a competitive salary range, emphasizing its commitment to accessibility within the software industry.

Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, gaining the trust of over 100,000 organizations, including major companies like Disney and Microsoft. The company employs a hybrid work model, emphasizing in-office collaboration on certain days. The open Engineering Manager role on the Data Browsing Team focuses on improving core data products—such as Logs, Metrics, and Dashboards—while leading and mentoring a team of engineers to deliver impactful product features. Ideal candidates should have extensive engineering experience, particularly in Python or JavaScript, and a strong commitment to team collaboration and career development. Sentry is dedicated to diversity, equal employment opportunities, and creating an inclusive workplace where all employees can thrive.

Sentry is a company focused on improving software quality through performance and error monitoring tools, serving over 100,000 organizations including major companies like Disney and Microsoft. They are currently expanding their team and seeking their first APAC Sales Engineer to provide technical expertise throughout the customer journey. The role involves conducting technical demos, advising on implementation best practices, and developing educational content to enhance customer success with Sentry products. Ideal candidates should have experience in pre-sales engineering or software development, strong communication skills, and a passion for technology and developer tools. Sentry is committed to diversity and inclusion, ensuring equal employment opportunities and accommodations for individuals with disabilities.

Sentry is focused on helping developers create better software more efficiently, offering performance and error monitoring tools to over 100,000 organizations, including major companies like Disney and Microsoft. The company operates with a hybrid work model, encouraging collaboration on specific in-office days. They are expanding their North America Sales Engineering team to provide technical expertise and support throughout the customer journey, emphasizing the importance of customer success. Ideal candidates should have experience in pre-sales engineering, software development, and a strong understanding of programming languages and developer tools. Sentry is committed to equal employment opportunities, promoting a diverse and inclusive work culture while providing several employee benefits, including competitive salaries and accommodations for individuals with disabilities.

Sentry aims to help developers improve software quality through performance and error monitoring tools, attracting over 100,000 organizations, including major companies like Disney and Microsoft. The company operates under a hybrid work model, emphasizing collaboration while seeking individuals who are passionate about enhancing digital experiences. They are expanding their North America Sales Engineering team to provide technical expertise throughout the customer journey, with responsibilities including technical demonstrations and creating educational content. Ideal candidates should have a background in pre-sales engineering or software development, along with excellent communication skills and experience in mobile app development and programming languages. Sentry is committed to diversity and equal employment opportunities, fostering an inclusive culture and offering benefits to eligible employees.

Sentry is dedicated to improving software quality and efficiency, aiming to help developers create better products faster, backed by significant funding and a broad client base including major companies. The company promotes a hybrid work model with specific in-office days to foster collaboration. They are seeking an Enterprise Account Executive with a strong sales background in SaaS and experience with developer organizations to join their growing sales team on the East Coast. The role involves managing leads, building relationships with key stakeholders, and advocating for customer needs within Sentry's product teams. Sentry values diversity and inclusion, offering equal employment opportunities and accommodations for those with disabilities, while promoting an accessible environment for software development.

Appfire emphasizes a flexible work environment where employees can choose their optimal work setting, be it from home or the office, promoting a balance between personal and professional lives. The company is seeking an experienced Solutions Architect to design and manage complex Atlassian solutions, requiring strong problem-solving and communication skills. The role involves collaborating with various stakeholders and providing technical expertise on Appfire products while also supporting clients with ongoing consultation and issue resolution. Appfire, a remote-first company, is committed to the professional and personal growth of its employees, offering various benefits such as flexible time off and access to learning and development resources. Additionally, Appfire engages in corporate social responsibility through initiatives to positively impact local and global communities.

Appfire fosters a flexible and empowering work environment, allowing employees to choose their work location and balance professional commitments with personal life. After 20 years in software development, the company emphasizes customization in work experiences, supporting individuals in their professional growth and providing resources for effective remote collaboration. They are seeking a Channel Manager to drive EMEA business growth through partner relationships, emphasizing the importance of communication and collaboration in this role. The ideal candidate should have extensive experience in managing channel partnerships and a deep understanding of Atlassian's ecosystem. Appfire is a remote-first organization with a strong commitment to corporate social responsibility, professional development, and maintaining a diverse and inclusive workplace.

Appfire emphasizes a flexible work culture that allows employees to choose where and how they work best, promoting a remote-first environment while providing resources for personal and professional growth. The company seeks to expand its EMEA partner channel and is hiring someone with experience in channel management, particularly within the Atlassian ecosystem, to strengthen relationships and drive brand awareness among partners. Responsibilities include increasing the partner base, enhancing partner programs, and collaborating with teams to promote Appfire products. Ideal candidates will have strong communication skills, a solid understanding of the software industry, and the ability to navigate the complexities of partner dynamics. Appfire also prides itself on corporate social responsibility and maintains a commitment to creating an inclusive workplace and a stable, long-term business.

Appfire is committed to empowering its employees by allowing them to choose their work environment, whether that's from home, an office, or while traveling. With over 20 years of experience in software development, the company emphasizes flexibility in work-life balance, encouraging its team to prioritize their personal needs alongside professional responsibilities. Appfire also prioritizes professional growth, providing access to learning resources and opportunities for internal mobility. The company is seeking an individual with experience in channel business management to enhance its partner relationships within the EMEA region, focusing on partner enablement and marketing initiatives. Additionally, Appfire promotes social responsibility and supports a diverse culture, making it a recognized leader in employee satisfaction and corporate impact.

SmartBear emphasizes the importance of quality in software development, offering solutions such as SmartBear API Hub, Insight Hub, and Test Hub to help teams deliver high-quality software efficiently. The Senior UI/UX Web Designer will lead the design for multiple marketing websites, ensuring consistency and accessibility while collaborating with cross-functional teams. The role involves creating wireframes, prototypes, and managing the design system, with a focus on user-centered design and data-driven improvements. Candidates should have relevant UI/UX experience, proficiency in Figma, and a strong portfolio demonstrating impactful web projects. SmartBear fosters a diverse and inclusive work environment, promoting ethical practices, employee growth, and a culture of respect.

SmartBear is a company that provides essential tools for developers to enhance their software releases, boasting a user base of over 16 million across notable organizations like Adobe and Microsoft. The role of Growth Marketing Manager involves leading demand generation strategies to drive pipeline growth for core accounts, utilizing integrated marketing campaigns that leverage webinars, content syndication, and other engagement tactics. The position requires collaboration with sales and product marketing teams to resonate with decision-makers and achieve revenue goals. Ideal candidates should have a minimum of three years of B2B growth marketing experience, particularly in SaaS, alongside proficiency in marketing technology platforms. SmartBear promotes an inclusive and supportive workplace culture, emphasizing career growth, ethical practices, and transparent compensation.

GitKraken serves as a leading developer experience platform favored by over 40 million developers and 100,000 organizations globally, focusing on enhancing collaboration and productivity through AI integration and workflow orchestration. The company is looking to hire a GTM Engineer to optimize their go-to-market strategies by designing and managing systems that streamline processes and reduce manual work. In this role, the engineer will oversee HubSpot as the primary CRM, creating automated workflows and ensuring high data quality for various teams, including Sales and Marketing. Key qualifications include HubSpot administration experience, proficiency in API integrations, and a background in revenue operations. GitKraken offers a competitive compensation package alongside benefits such as flexible paid time off, health insurance, and a supportive company culture that values diversity.

Zendesk is looking for a Senior Data Engineer to join its Data Platform team, which focuses on creating a globally distributed system using cloud technologies like Amazon Web Services and Snowflake. The role involves developing foundational data services, enhancing reporting and analytics, and addressing production issues to improve data pipelines. Candidates should have experience with software development, particularly in building scalable data platforms using technologies such as Snowflake and DBT, and be proficient in Java, Python, or Scala. The company promotes a hybrid work model, allowing employees to balance in-office work with remote flexibility, while supporting diverse and inclusive workplace practices. The annual salary for this position in Poland ranges from zł235,000 to zł353,000, depending on experience and other factors.

Zendesk is looking for a Senior Software Engineer to join their Engineering & Integration Shared Services team to enhance productivity by developing software solutions and integrating data across SaaS systems. The role involves tasks such as designing and implementing solutions, conducting quality assurance testing, and collaborating within an Agile Scrum framework. Candidates should have over 5 years of experience in backend or integration engineering, advanced Java skills, and proficiency in cloud technologies like AWS, along with a proven track record in API design and SaaS integrations. Preferred skills include familiarity with iPaaS, CI/CD pipelines, and knowledge of AI/ML solutions, among others. Zendesk emphasizes a hybrid working model and is committed to diversity, equity, and inclusion in the workplace.

The job opening is for a Zendesk Identity Access Management (IAM) Engineer, responsible for the design, implementation, and maintenance of systems controlling access to the organization's resources and sensitive data, ensuring only authorized individuals can gain entry. Daily tasks include managing identity management tools, administering SaaS applications, gathering business requirements, and updating IAM documentation. Candidates should possess 1-3 years of IT operations experience, with strong knowledge of Okta and IAM concepts, as well as effective communication skills for interacting with various stakeholders. The role is hybrid, requiring attendance at the local office in Mexico City or the State of Mexico, and includes remote work flexibility. Zendesk promotes a diverse and inclusive workplace and encourages applicants from all backgrounds to apply.

Zendesk is seeking a data-driven individual to join its Strategic Finance and Analytics team, which provides insights and decision support for key company initiatives and metrics. The ideal candidate should possess strong analytical skills, critical thinking, and a collaborative spirit, able to communicate effectively with leadership and various teams. Responsibilities include reporting metrics, performing data analyses, building dashboards, and aligning with cross-functional teams on business metrics. Applicants should have 3-5 years of experience in analytics or business intelligence, proficiency in SQL, and a background in finance or technology. The role is based in Mexico City or Mexico State and offers a hybrid work model, ensuring a balance between in-office collaboration and remote flexibility.

Atlassian offers flexible working arrangements, allowing employees to choose between office-based, remote, or hybrid work environments, thereby supporting their personal and family priorities. They are seeking an experienced software engineer/architect for their Identity group, focusing on enhancing the Identity and Access Management (IAM) system, which manages user authentication and authorization across all Atlassian cloud products. The role involves shaping the technical direction and architecture of the Identity platform, addressing security and compliance needs for a variety of customer sizes, and fostering collaboration with product and engineering leaders. The position also emphasizes mentoring engineers of various seniority levels, improving software quality, and setting standards for operational excellence within the team. This opportunity is remote-friendly and requires an understanding of both enterprise customer needs and the evolving security landscape.

Atlassian offers flexible work options, allowing employees to work from home, the office, or a combination of both, which supports personal and family commitments. The company is looking for an experienced software engineer/architect to join its Identity group, focusing on improving the Identity and Access Management (IAM) system across Atlassian's cloud products. This role involves shaping the technical direction of the Identity Platform while addressing security and compliance needs for a diverse range of customers. The successful candidate will collaborate with various teams, provide guidance on architecture, and mentor engineers of different seniority levels within the organization. This remote-friendly position emphasizes the importance of both long-term strategic planning and high-quality software development practices.

Atlassian allows its employees to work from anywhere, whether in the office, at home, or a mix of both, providing flexibility to support personal priorities. The company is hiring an experienced software engineer/architect for their Identity group, focusing on enhancing their Identity and Access Management (IAM) system for improved security and user management across cloud products. The chosen candidate will shape the technical direction of the Identity Platform and collaborate with various teams to develop strategies addressing customer security and compliance needs. Responsibilities include mentoring engineers, maintaining high software quality through code reviews, and influencing operational excellence standards. This remote-friendly role requires someone who can guide large projects and support both enterprise and small to medium customers effectively.

Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a mix of both, empowering them to balance personal and professional priorities. The company is seeking an experienced software engineer/architect to join its Identity group, focused on enhancing the Identity and Access Management (IAM) system across its cloud products. The role involves shaping the technical direction of the Identity platform, collaborating with various teams to address customer security and compliance needs, and ensuring alignment with broader Atlassian strategies. Candidates will also be responsible for mentoring engineers at various levels, promoting software quality, and influencing operational standards. This position is remote-friendly and requires a proactive approach to evolve the identity solution for large enterprise customers while navigating the rapidly changing security landscape.

Atlassian offers flexible work arrangements, allowing employees to work from home, the office, or a hybrid of both, giving them control over personal priorities. The company is seeking an experienced software engineer/architect to join its Identity group, responsible for the Identity and Access Management (IAM) system that enhances user security across Atlassian's cloud products. The role involves shaping the technical direction of the Identity platform, collaborating with various teams, and developing strategies for security and compliance tailored to a range of customers. The engineer will mentor and influence a diverse group of engineers while ensuring high-quality software development practices. This position is remote-friendly and emphasizes the importance of collaboration and architectural integrity within the broader context of Atlassian's product strategies.

Atlassian offers a flexible work environment, allowing employees to choose between working in an office, remotely, or a hybrid approach, accommodating their personal and family needs. The company is seeking an experienced software engineer/architect to enhance its Identity and Access Management (IAM) system, which is crucial for user management and security across Atlassian's cloud products. This role involves shaping the technical direction of the Identity platform, collaborating with various leaders to formulate long-term strategies, and addressing security and compliance for a diverse customer base, including large enterprises. The position is remote-friendly and includes responsibilities like mentoring engineers, improving software quality, and influencing operational excellence standards within the organization. Ultimately, the engineer will play a key role in evolving the Identity platform to meet emerging security challenges, particularly regarding Agentic AI.

Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a combination of both, which supports their personal and family priorities. The company conducts virtual interviews and onboarding as part of its distributed-first approach and is focused on transforming efficiency in its operations and offerings. They are seeking a Senior Principal Engineer to provide technical leadership and architectural oversight for their Resource Efficiency organization, with a focus on optimizing resource consumption while enhancing system performance. This role involves architecting cloud infrastructure and collaborating with product and engineering teams to drive innovative solutions that align with Atlassian’s long-term objectives. The Senior Principal Engineer will play a pivotal role in leading cross-organizational initiatives and will report to the Head of Engineering for Resource Efficiency, specifically targeting candidates in the Pacific Time Zone.

Atlassian offers flexible work arrangements, allowing employees to work from various locations, including home or the office, to better accommodate their personal and family priorities. The company is focused on efficiency as part of its transformation, aiming to optimize resource consumption while maximizing system performance for customers. They are seeking a Senior Principal Engineer to provide architectural oversight and technical leadership within their Resource Efficiency organization, requiring experience in architecting complex cloud-scale systems and collaboration with senior leadership. The role involves designing and optimizing cloud infrastructure, migrating core products to next-generation cloud platforms, and developing cost-efficient systems for software like Jira and Confluence. Ultimately, the position emphasizes technical leadership and alignment with Atlassian's long-term business goals while driving innovation through collaborative efforts.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in-office, remote, or a hybrid model. The company emphasizes efficiency and resource optimization as part of their transformation strategy, aiming to enhance system performance while reducing costs. A key role available is for a Senior Principal Engineer, who will provide architectural oversight and technical leadership within the Resource Efficiency organization. This position involves architecting cloud-scale systems to support millions of users and collaborating with senior leadership to align engineering efforts with business objectives. The role focuses on driving innovation and efficiency in tools like Jira and Confluence, impacting collaboration on a global scale.

Atlassian offers flexible work options, allowing employees to work from home, the office, or a mix of both to better support their personal goals and priorities. The company aims to enhance efficiency for both itself and its customers by hiring globally and conducting virtual interviews and onboarding. They are seeking a Senior Principal Engineer to lead architectural development within their Resource Efficiency organization, focusing on optimizing cloud-scale systems for performance and cost-effectiveness. This role involves designing strategies that directly impact the success of Atlassian's collaboration tools while working closely with senior leadership on cross-organizational challenges. The position requires experience in architecting complex systems and will play a crucial role in aligning engineering initiatives with the company’s broader objectives.

At Atlassian, employees have the flexibility to work either in the office, from home, or a combination of both, allowing them to manage personal responsibilities and goals effectively. The company hires globally where it has a legal presence and conducts virtual interviews and onboarding as part of its distributed-first model. They are looking for a Principal Engineer for Bitbucket Cloud, who will work with an experienced team to enhance collaboration and development tools for software engineering teams. Candidates should be proficient in languages like Python, Java, or Go, and have experience with large-scale distributed systems, as well as strong coaching and collaboration skills. While not required, familiarity with Git, deep learning models, and cloud services is beneficial.

Atlassian offers flexible work arrangements, allowing employees to work from the office, at home, or a combination of both, which helps support their personal and family priorities. They are seeking a Principal Engineer for Bitbucket Cloud who will contribute to the development of tools that facilitate collaboration among millions of software developers. Ideal candidates should be proficient in languages like Python, Java, or Go, and have extensive experience in large-scale distributed systems and microservice architectures. The role involves guiding technical direction, collaborating with various teams, and mentoring teammates while ensuring the delivery of reliable and secure code. Additional preferred qualifications include experience with cloud platforms, PostgreSQL, and knowledge of Git, among other technologies.

The job role outlined is for a Zendesk AI Service Consultant, a critical position responsible for ensuring a smooth onboarding experience for customers by translating their business needs into effective technical solutions. The consultant will lead customer implementations, clarifying project goals, and providing expertise in Zendesk's product suite, particularly focusing on AI-driven customer support systems. Key responsibilities include guiding customers through various phases of onboarding, designing conversational AI agents, and ensuring effective change management. The role requires fluency in English and another language (French or German), experience in customer experience automation, and strong project management and analytical skills. Zendesk promotes a hybrid working environment and is committed to diversity and inclusion in the workplace.

The CCaaS CSM Specialist at Zendesk is a key advisory role focused on helping customers achieve quick business outcomes using Zendesk's CCaaS capabilities. This position aims to drive adoption, optimization, and measurable value from CCaaS solutions while fostering strong relationships that enhance customer retention and growth. Responsibilities include providing expert guidance on contact center operations, facilitating workshops, collaborating with Customer Success Managers (CSMs), and ensuring quick onboarding and enablement of services. The ideal candidate should have over five years of relevant experience, strong consultative skills, and a deep understanding of contact center KPIs. Zendesk promotes a hybrid work model and values diversity, equity, and inclusion in its hiring practices.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both, thereby supporting personal and family priorities. The company is looking for a Principal Strategy and Business Operations professional to collaborate with leaders in the Enterprise Foundations organization, which focuses on building a reliable cloud platform for enterprise clients. The role involves driving strategy, growth, and business operations within a high-impact team, partnering with various departments to make data-driven recommendations and oversee projects from start to finish. Candidates should possess over 10 years of experience in the tech or consulting sectors and demonstrate strong analytical skills, business acumen, and the ability to handle complex problems. While not mandatory, familiarity with SaaS models, SQL, and business intelligence tools would be beneficial for candidates.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work to better manage personal and family priorities. The company is looking to hire a Principal Strategy and Business Operations professional to work with its Enterprise Foundations organization, which focuses on providing a robust cloud platform for enterprise customers. This role involves partnering with various teams to drive strategic decision-making, develop product strategies, and manage business operations effectively. Candidates should have over 10 years of experience in high-growth tech industries with strong analytical skills, business acumen, and the ability to tackle complex problems. While industry experience in SaaS and knowledge of data analysis tools are preferred, they are not mandatory.

Zendesk is seeking a Senior Software Engineer to enhance their real-time data ingestion platform, particularly focusing on streaming data from Kafka to Snowflake via Snowpipe Streaming. The role involves designing and maintaining data quality systems, ensuring pipeline reliability, and collaborating across teams to optimize data flow within the ecosystem. Candidates should have solid programming skills, experience with distributed data systems, and knowledge of data quality tooling, alongside a systems mindset and strong communication abilities. The position requires physical presence in Karnataka or Maharashtra, with a hybrid working model allowing some remote work. Zendesk values collaboration and inclusivity and promotes a diverse workplace while ensuring accessibility for applicants with disabilities.

Zendesk is looking for a skilled Engineer to enhance the employee experience through their Employee Help Center, which uses Zendesk for various internal services. The role involves optimizing Zendesk, implementing technical solutions, and improving the overall experience for employees. Key responsibilities include collaborating with stakeholders, driving technical development, and integrating third-party applications within Zendesk. Candidates should have significant experience with web applications, particularly with JavaScript frameworks, as well as strong knowledge of Zendesk's developer documentation and APIs. The company offers a competitive salary, a flexible hybrid work environment, and is committed to diversity and inclusion in their hiring practices.

Zendesk is a leading customer experience and support platform that is rapidly expanding, seeking motivated individuals for software sales roles. The position involves engaging with various organizations to address their business challenges and qualifying inbound leads to develop sales pipelines, particularly in the ASEAN market. Ideal candidates should have at least 2 years of sales experience, strong communication skills, and a competitive mindset. The company promotes a hybrid work model, allowing for both in-office collaboration and remote flexibility. Zendesk is committed to diversity and inclusion, providing equal employment opportunities irrespective of various personal characteristics.

At Atlassian, employees have the flexibility to work from various locations, whether in an office or remotely, allowing for greater control over personal priorities. The company is seeking a Principal Engineer in the ML/AI domain to lead the development of AI-powered products at Loom, focusing on building scalable AI infrastructure and exploring innovative applications. This role encompasses hands-on engineering, strategic decision-making, and cross-functional collaboration to ensure successful delivery of AI solutions. The Principal Engineer will define the technical vision for AI initiatives, oversee the entire product lifecycle, and establish best practices for AI development. Ultimately, this position offers an opportunity to drive significant advancements in how video and AI are integrated into workplace practices.

Atlassian offers its employees flexibility in choosing their work environment, allowing them to work from home, office, or a hybrid setup to better accommodate personal priorities. The company is hiring a Principal Engineer in the ML/AI domain to lead the development and launch of AI-driven products at Loom, focusing on building scalable AI infrastructure and exploring advanced applications. This role emphasizes strong technical leadership, requiring both hands-on engineering skills and strategic decision-making to ensure effective delivery of AI solutions. Responsibilities include defining the technical vision, leading end-to-end ownership of AI projects, collaborating with various teams, and driving the platformization of AI systems. The position presents an opportunity to innovate in the use of AI for video creation, editing, and consumption while implementing best practices for development and scalability.

At Atlassian, employees have the flexibility to work from various locations, including home or the office, allowing them to better balance personal and professional commitments. The company is seeking a Principal Engineer in the ML/AI domain to lead the development of AI-powered products at Loom, focusing on both building infrastructure and exploring innovative applications of AI technology. This role involves a mix of technical leadership, hands-on engineering, and strategic decision-making, requiring collaboration with various teams to achieve successful outcomes. Key responsibilities include defining the technical vision, overseeing the entire project lifecycle, and ensuring that AI initiatives align with business goals. The position offers an opportunity to drive significant advancements in how video technology and AI interact in the workplace.

At Atlassian, employees have the flexibility to choose their work environment, whether at home, in the office, or a hybrid model, allowing them to better manage personal and family commitments. The company is currently seeking a Principal Engineer specializing in ML/AI to lead the development and launch of innovative AI-driven products at Loom. This role involves spearheading initiatives focused on building scalable AI infrastructure and exploring advanced AI applications, requiring a blend of technical leadership and cross-functional collaboration. Successful candidates will take on end-to-end ownership of projects, engage in hands-on work in areas such as prompt engineering and model development, and work closely with various teams to align technical direction with business objectives. The position offers a unique opportunity to shape the future of video technology through the integration of generative AI, emphasizing the importance of establishing best practices for AI development and adoption.

At Atlassian, employees have the flexibility to work from anywhere, allowing them to manage their personal and professional commitments effectively. The company is seeking a Principal Engineer specializing in ML/AI to lead the development of innovative AI-powered products at Loom, encompassing scalable AI infrastructure and cutting-edge applications. This role requires a blend of strong technical leadership, hands-on engineering skills, and strategic decision-making to ensure the successful delivery of AI solutions. Responsibilities include defining the technical vision for AI initiatives, collaborating with various teams, and driving the platformization of AI systems for improved scalability and reliability. The position presents an opportunity to influence how video usage at work evolves through AI advancements, addressing both product challenges and customer needs.

Atlassian offers flexible work arrangements, allowing employees to choose between working in the office, from home, or a hybrid model, which enhances work-life balance and supports personal priorities. The company hires globally and conducts interviews and onboarding virtually, aligning with its distributed-first model. The role involves defining a vision for the designated territory, collaborating with cross-functional teams to ensure customer satisfaction, and representing Jira Service Management at events. Candidates are expected to have at least 10 years of experience in business development, particularly in the IT service management (ITSM) sector, with a strong track record in customer acquisition and familiarity with mainstream service management solutions. Experience in working with Indian clients and local partners, along with fluency in English, is essential, while ITIL certification is a plus.

Atlassian offers flexible work arrangements, allowing employees to work in offices, from home, or a mix of both, providing them with greater control over their personal and professional lives. The company hires globally and conducts interviews and onboarding virtually, maintaining its distributed-first approach. The role outlined involves developing and communicating strategic plans for a designated territory, collaborating with various teams to ensure customer satisfaction, and representing Jira Service Management at industry events. Candidates should have at least 10 years of experience in business development within the ITSM market and a strong track record in customer acquisition, particularly in the Indian market. Fluency in English is necessary, and while ITIL certification is beneficial, it is not mandatory.

The Agentic Tribe is seeking a Senior Voice AI Agent Engineer to innovate within its advanced conversational AI system, Gen3, which excels in dynamic, real-time voice interactions. The role involves designing and developing scalable voice-first AI agents using Python while integrating real-time speech technologies and connecting these agents with enterprise systems for automated workflows. Candidates should have expertise in low-latency voice applications, managing voice AI APIs, and implementing reliable evaluation metrics. Successful candidates are expected to effectively communicate complex technical concepts among cross-functional teams and ensure continuous improvement in voice agent performance. Zendesk, the parent company, emphasizes inclusivity and collaboration, fostering a diverse and supportive work environment.

Zendesk is a leading customer experience platform that focuses on customer obsession and success, emphasizing the value customers derive from its solutions. The CX organization, reporting to the Chief Customer Officer, is dedicated to ensuring effective service delivery across various departments such as Customer Success and Professional Services. The CX Programs team plays a crucial role in enhancing operational effectiveness and driving transformational business changes. Key responsibilities involve optimizing customer journeys, fostering product adoption, and reinforcing delivery excellence to support customer health and growth. The ideal candidate for this role should have extensive experience in customer experience operations, strong data analysis skills, and the ability to lead cross-functional initiatives aimed at improving customer outcomes.

The Agentic Tribe is developing Gen3, an advanced AI Agent system that enhances conversational AI through its goal-oriented, dynamic capabilities. They are looking for a Staff AI Agent Engineer to lead innovations in designing and deploying intelligent autonomous agents utilizing Large Language Models (LLMs). Responsibilities include creating scalable AI agent architectures, integrating them with existing systems, and overseeing the entire deployment lifecycle while mentoring other engineers. The ideal candidate should have expertise in multi-step agent design, tool integration, and performance optimization, alongside strong programming skills in Python and related technologies. Zendesk, the company behind this initiative, emphasizes diversity, inclusion, and community engagement in its hiring process and offers a hybrid work environment.

Atlassian's Teamwork Lab focuses on enhancing modern teamwork through research on the evolving workplace, AI, and collaboration technologies. The company seeks a Senior Workplace Researcher to lead research initiatives that can transform physical and digital workspaces for improved employee satisfaction and performance. This role involves designing and executing studies using diverse methods such as surveys and ethnography, and collaborating across various teams to ensure research findings are actionable. The successful candidate will communicate insights effectively to non-research audiences and support change management processes. Ultimately, the research should influence decisions about workplace design and operations, and be measured by its impact on employee satisfaction and productivity.

Atlassian's Teamwork Lab focuses on enhancing modern teamwork through research on the future of work and emerging technologies. They are seeking a Senior Workplace Researcher to lead various research initiatives aimed at improving both physical and digital workplaces for employees. The role involves designing and conducting studies using a variety of methods to derive insights that influence office design, workplace culture, and overall employee experience. The researcher will collaborate with cross-functional teams and external vendors to ensure actionable outcomes and effectively communicate findings to stakeholders. Successful candidates will contribute to shaping the workplace environment while measuring the impact of their research on employee satisfaction and productivity.

Zendesk is looking for an experienced Principal for its Strategy & Planning team to drive transformational strategy and execution using data-driven decision-making. The candidate will play a vital role in accelerating execution towards strategic goals, providing insights and recommendations based on internal data analysis. Key responsibilities include collaborating with stakeholders to develop metrics and scorecards, conducting hands-on analytics with SQL, and translating complex data into actionable communication for executives. Qualifications include a bachelor’s degree, over 8 years of experience in business strategy and operations, strong analytical skills, and proficiency in various data tools and technologies. The role is hybrid and requires the candidate to work from Mexico City or the State of Mexico, promoting a culture of flexibility and inclusivity at Zendesk.

Zendesk is seeking an IT Business Systems Analyst focused on finance operations, specifically record-to-report and source-to-pay processes, to join their Pune, India team. The ideal candidate should possess a minimum of six years of experience in business systems analysis, particularly with SaaS applications and agile methodologies, along with strong communication and collaboration skills. Responsibilities include analyzing and optimizing finance value streams, gathering and documenting business requirements, facilitating cross-functional collaboration, and supporting change management. Zendesk emphasizes core values such as exceptional service, simplicity, pride in work, and fostering an inclusive team environment. The company offers a hybrid work model and promotes diversity and inclusion as critical components of their workplace culture.

Zendesk is seeking an IT Business Systems Analyst for their finance operations in Pune, India, focusing on enhancing value streams like record-to-report and source-to-pay processes. The ideal candidate should have at least six years of experience in business systems analysis, particularly with SaaS applications and agile methodologies, to effectively analyze and optimize finance processes. Responsibilities include gathering and documenting requirements, facilitating cross-functional collaboration, and conducting user acceptance testing while actively participating in agile practices and leveraging AI tools for improved efficiency. Candidates should also align with Zendesk’s core values of exceptional service, simplicity, quality, and collaboration. The organization emphasizes diversity and inclusion, offering a hybrid work model and inviting prospective applicants to contribute to transformative finance solutions.

Zendesk is seeking a Staff Machine Learning Engineer to join their Machine Learning team, focusing on delivering AI/ML features for their customers. The role involves close collaboration with ML Scientists, leading technical discussions, and developing tools for model management and experimentation. Candidates should have at least 5 years of experience in large-scale application development, fluency in Python or Ruby, and a background in machine learning products or MLOps. Preferred qualifications include experience with Airflow, Metaflow, LLM evaluation tools, and familiarity with SQL or DBT. Zendesk embraces a hybrid work model that combines in-office collaboration with remote flexibility, and is committed to fostering diversity and inclusion in their workplace.

Zendesk is looking for a Senior Account Executive to enhance its Commercial/Mid-Market account base, focusing on both acquiring new customers and growing existing partnerships. The role involves developing strategies for revenue growth, managing customer relationships, and leveraging data insights to optimize sales and retention. Candidates should possess at least four years of B2B sales experience, particularly in the SaaS industry, and demonstrate strong skills in communication, negotiation, and relationship management. Ideal applicants will have experience with complex sales cycles and the ability to engage with C-level executives. Zendesk promotes diversity and inclusion in the workplace and offers a hybrid work model allowing flexibility between in-office and remote work.

Zendesk is looking for a Senior Frontend Software Engineer to enhance the UI features of its agent workspace, ultimately improving service for thousands of users. The ideal candidate should have strong experience in JavaScript and TypeScript, particularly with React, and be adept in various software engineering practices, including design, development, and testing. Daily responsibilities will include driving innovation, leading by example in problem-solving, and contributing to design discussions and software deployment. The position is part of Zendesk's new Product Development Center of Excellence in Pune, providing an opportunity to shape the site's culture and processes. This role is hybrid, requiring on-site work in Pune for part of the week while emphasizing Zendesk's commitment to diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Senior Associate for their Pricing and Packaging Team to help shape and implement monetization strategies. This role involves collaborating across departments to operationalize pricing initiatives and customize pricing quotes, while also developing tools for sales enablement and analyzing pricing effectiveness. Candidates should possess a background in pricing strategy or related fields, excellent problem-solving skills, and a detail-oriented analytical mindset. The position requires experience in B2B sales processes within SaaS or technology sectors and familiarity with various pricing models. The role is hybrid, based in Mexico City, and includes Zendesk's commitment to diversity and inclusion within the workplace.

Zendesk QA (formerly Klaus) is seeking experienced back-end developers to create innovative customer service quality assurance solutions, focusing on AI-driven tools to enhance customer interactions. The role offers high autonomy in implementation, collaboration with a team, and responsibilities include building APIs, optimizing application performance, and ensuring security. Candidates must have at least five years of back-end development experience, proficiency in programming languages like Go, Python, or Java, and familiarity with cloud technologies such as Kubernetes and AWS. The position supports a hybrid work model, combining in-office and remote flexibility, and emphasizes an inclusive workplace culture. Zendesk is committed to diversity and equal opportunity in hiring while providing accommodations for applicants with disabilities.

Atlassian offers flexible work arrangements for its employees, allowing them to choose between working in an office, remotely, or in a hybrid model to better suit their personal needs. The company is currently seeking a Lead Product Designer to join its AI Design team, reporting to the Senior Design Manager and collaborating with teams across North America and Australia. In this key role, the designer will focus on the company’s flagship AI product, Rovo, enhancing customer engagement through effective onboarding and user experiences. Responsibilities include designing foundational AI patterns, leading project execution, and collaborating with various stakeholders to ensure design solutions provide customer value. The ideal candidate should have extensive product design experience, particularly in AI products, along with strong storytelling and facilitation skills to drive collaboration and facilitate successful design discussions.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid model, promoting a balance between personal and professional commitments. The company is currently looking for a Lead Product Designer to join its AI Design team, which operates across North America and Australia, focusing on their flagship AI product, Rovo. In this role, the designer will be responsible for creating foundational AI design patterns, collaborating with cross-functional teams to ensure user experience is prioritized in product development. Candidates should have over seven years of product design experience, particularly with AI products, and demonstrate strong skills in visual design, UX, and cross-team collaboration. The role also emphasizes the importance of measuring design success and improving processes to enhance product value and accelerate user adoption of AI capabilities at Atlassian.

Zendesk's AI Agents organization is seeking a Staff Machine Learning Scientist to impact the development of their Gen3 AI Agent system, which enhances chatbot and voice assistance capabilities. The role involves pioneering product innovation, leading rapid prototyping, establishing research standards, mentoring team members, and managing complex projects in the realm of AI and natural language processing. Candidates should possess a strong machine learning background, expertise in deep learning and generative AI, and a collaborative leadership style. Success will be measured through strategic impact, mentorship effectiveness, innovation, standardization of research processes, and collaboration with stakeholders. The interview process includes several stages, aimed at assessing technical expertise and alignment with the company's mission and values.

Zendesk is seeking a high-performing Account Executive for its CEE sales team, focusing on driving growth in emerging territories across various sectors including retail and fintech. The role involves prospecting new customers, developing strategies for account expansion, and leading complex sales cycles while establishing relationships with key stakeholders. Candidates should have over five years of B2B sales experience in the SaaS sector, preferably in customer experience or CRM, along with a proven track record of achieving sales quotas. Essential skills include exceptional presentation and negotiation abilities, familiarity with sales tools like Salesforce, and fluency in Eastern European languages, with Polish being a strong plus. The position offers an annual salary range of zł291,000 to zł437,000, with potential bonuses and is part of Zendesk's commitment to fostering a diverse and inclusive work environment.

The AI Specialist, Customer Success role at Zendesk focuses on helping customers achieve swift business outcomes using Zendesk's Advanced AI solutions. This position requires collaboration with various customer organizational levels and internal teams to ensure values are realized from AI investments, contributing to both customer and company success. Key responsibilities include active customer engagement, fostering strong relationships, driving AI adoption, and providing expertise on Zendesk's products. Candidates should have at least three years of relevant experience, particularly within enterprise technology or SaaS, alongside strong interpersonal skills and the ability to influence various stakeholders. The role is hybrid, requiring presence at the local office in Mexico, while promoting an inclusive and diverse work environment.

The job position at Zendesk involves assisting customers in optimizing their subscription services and ensuring alignment with their current and future needs. Responsibilities include negotiation of contract renewals, identifying expansion opportunities, and managing a high renewal rate, all in collaboration with Customer Success and Sales teams. Candidates should have over two years of experience in customer account management, excellent communication skills, and proficiency in English, with fluency in French or German preferred. The annual salary for this role in Poland ranges from zł114,000.00 to zł170,000.00, with additional potential for bonuses and benefits. Zendesk promotes a hybrid work environment and emphasizes its commitment to diversity, equity, and inclusion in hiring practices.

Zendesk is seeking a Workplace Experience Operations Coordinator to join their expanding team responsible for enhancing the day-to-day experiences of employees. The ideal candidate should be an organized multi-tasker with strong communication skills, able to adapt to a dynamic work environment, and committed to providing excellent customer service. Key responsibilities include managing front desk operations, coordinating in-office events, overseeing the cleanliness and safety of workspaces, and maintaining office logistics such as seating arrangements and inventories. The preferred applicant should have at least two years of relevant experience, project management skills, and proficiency in tools like Google Suite. Zendesk promotes a flexible work culture and is committed to diversity and inclusion, welcoming applicants from all backgrounds.

Zendesk is seeking an Enterprise Data Architect SME to join their Enterprise & Solution Architecture team, where the role involves guiding the development of digital data systems and platforms. The architect will provide strategic direction and collaborate with various teams on data integration, movement, and transformation models. Key responsibilities include designing master data solutions, leading data architecture roadmaps, and creating technical artifacts such as blueprints and data models. The ideal candidate should have extensive experience in data architecture, including strong relational database skills and familiarity with MDM principles, as well as the ability to communicate complex ideas to non-technical audiences. The position offers a salary range of $161,000 to $241,000 and follows a hybrid work model, encouraging both in-office collaboration and remote work flexibility.

Zendesk is seeking a Sales Operations Lead for the APAC region to join its Go-to-Market Operations team, focusing on empowering the ANZ Sales team through operational excellence and data-driven insights. The role involves collaborating closely with Regional Vice Presidents of Sales to assist in forecasting, performance analysis, and sales strategy execution. Ideal candidates should possess over three years of experience in sales operations within a high-growth SaaS environment, demonstrating strong analytical skills and familiarity with Salesforce and other sales tools. Additionally, the position emphasizes a hands-on approach, requiring candidates to be proactive in improving workflows and maintaining data quality. The role offers a hybrid work environment, fostering both remote and in-office collaboration.

Zendesk is seeking an Enterprise Account Executive to drive growth in their B2B SaaS sales efforts. The role involves acquiring new enterprise customers, managing relationships with existing clients, and developing strategies to enhance revenue through innovative solutions. Candidates should have at least 8 years of relevant experience, a strong track record of exceeding sales targets, and the ability to navigate complex sales cycles, especially with large organizations. The position offers an annualized OTE compensation ranging from $290,000 to $434,000, with a 50/50 base/commission pay structure. Additionally, Zendesk promotes diversity and inclusion and offers a hybrid working model for its employees.

Zendesk is seeking a Senior Data Platform Engineer to join its Enterprise Data & Analytics (EDA) team, focusing on building and maintaining key aspects of the Zendesk Data Platform. The role involves collaborating in an Agile environment to develop reporting products and high-quality software projects while employing engineering best practices. Responsibilities include designing scalable data infrastructures, managing ETL integrations, and implementing CI/CD pipelines, alongside ensuring data quality and integrity. Candidates should have over four years of data engineering experience, familiarity with cloud databases, proficiency in programming languages like Python, and expertise in tools such as Terraform and GitHub Actions. The position is hybrid, requiring part-time attendance at a local office in Karnataka or Maharashtra, and Zendesk promotes an inclusive work environment committed to diversity.

Zendesk, a leader in customer experience solutions, is looking for a Senior Platform Architect with significant expertise in contact center technologies, particularly Zendesk, Amazon Connect, and AWS. The role involves designing and implementing scalable customer service solutions, providing technical leadership, and ensuring seamless integrations across various platforms. Key responsibilities include leading the architectural vision for the Contact Center Center of Excellence, guiding pre-sales specialists, and staying updated on innovations in the industry. Candidates should have at least 10 years of experience in solution architecture and strong technical skills in relevant technologies, as well as excellent communication and problem-solving abilities. Zendesk promotes a flexible hybrid work environment and is committed to fostering diversity and inclusion in the workplace.

Zendesk, a leading customer experience solutions provider, is looking for a Senior Platform Architect with extensive knowledge of contact center technologies, particularly Zendesk, Amazon Connect, and AWS. The role involves designing and implementing scalable customer service solutions, and providing strategic direction and technical leadership while ensuring seamless integration of various platforms. Daily responsibilities include optimizing contact center architectures, guiding pre-sales specialists, and driving innovation through AI and automation trends. Key qualifications include a Bachelor’s or Master’s degree in a relevant field, at least 10 years of experience in solution architecture, and proficiency in AWS and contact center technologies. Preferred candidates will have relevant certifications, experience in omnichannel solutions, and familiarity with Agile methodologies.

Zendesk's ZAP team is looking for a Senior Data Engineer to support CRM data solutions and enhance customer support tools. The role involves designing scalable data models, developing and maintaining ELT pipelines, optimizing SQL-based data models, and contributing to the team's technical vision. Candidates should have over five years of experience in data engineering, strong SQL skills, experience with dbt, and knowledge of cloud databases. Preferred qualifications include SnowPro Core certification and familiarity with Lean/6 Sigma principles. The job offers a hybrid working model, emphasizing collaboration in the office while allowing remote flexibility, and Zendesk is committed to diversity and inclusion in hiring practices.

Zendesk is seeking a Fullstack Engineer to join their Insights team, which focuses on creating advanced AI agents that provide intelligent analytics and decision-support tools for customer experience. The role emphasizes frontend development with a passion for user-centric interfaces, while also involving backend responsibilities. Candidates should have experience with TypeScript, React, Node.js, and be comfortable with REST APIs and data fetching strategies. Ideal applicants will demonstrate strong communication skills, a product-minded approach, and a desire for continuous learning and improvement. Zendesk promotes an inclusive workplace and encourages applications regardless of race, gender, or other protected characteristics.

Zendesk is hiring a Senior Software Engineer for their Engineering & Integration Shared Services team to enhance productivity and efficiency within the organization. The role involves developing software solutions, integrating data among SaaS systems, and improving the employee and customer experience with Zendesk products. Key responsibilities include designing and deploying standardized solutions, conducting testing and quality assurance, participating in Agile sprint activities, and exploring innovative AI solutions. Candidates should have over five years of relevant experience, strong programming skills (especially in Java), and familiarity with cloud services and SaaS integration. The position is hybrid, requiring onsite collaboration part of the week, and Zendesk emphasizes a commitment to diversity and inclusion in their hiring practices.

Zendesk is looking for a Commercial Account Executive to join their Japanese sales team, focusing on providing sales leadership and building relationships with key customers. The role involves hunting for new business opportunities, closing accounts, and collaborating with a larger team to develop strategies for growth. Candidates should have over three years of experience in enterprise software sales, particularly in SaaS and customer experience, with a proven track record in the Japanese market. Strong interpersonal and communication skills are essential, along with experience selling to high-level executives and managing complex sales cycles. The position offers a hybrid work arrangement, blending in-office collaboration with remote work flexibility.

Zendesk is seeking a Senior Analyst for Enterprise Architecture to enhance its application landscape and achieve strategic goals as the company grows. The role involves collaborating with various teams to assess current systems, create improvement roadmaps, and develop standards for problem-solving and technology evaluation. Key responsibilities include leading the Enterprise Architecture Review Board, making informed decisions on software requests, and developing dashboards for tracking applications. Applicants should have a degree in Computer Science or a related field, along with extensive experience in IT architecture and enterprise architecture tools. Zendesk emphasizes a supportive work culture with a focus on diversity, inclusion, and work-life balance, requiring the candidate to be located in Mexico City or Mexico State.

Zendesk's Data Governance Office is looking for a data governance expert to establish modern governance principles and processes within the company. The role involves building data governance capabilities across various business functions and implementing training and support for data management initiatives. The candidate will lead operations related to data policy maintenance, oversee metadata management, and support the integration of governance controls across various frameworks. Additionally, they will serve as a data governance subject matter expert, collaborating with various internal teams to ensure effective communication of governance standards. Candidates should have over three years of experience in data governance and be based in Mexico City or Mexico State for a hybrid work setup.

Zendesk is looking for an experienced Business Intelligence professional to join its Enterprise Business Intelligence & Reporting team, focusing on developing enterprise dashboards with modern BI tools like Tableau, Looker, and Snowflake. The ideal candidate will possess both technical and business skills to analyze data and recommend BI solutions while collaborating with various internal teams to enhance self-service capabilities. Responsibilities include requirement gathering, data validation, building visualizations, and supporting stakeholders in using BI tools effectively. The role also includes mentoring other BI Analysts and managing BI support forums to ensure operational consistency. Required qualifications include a degree in Information Systems, over five years of relevant experience, proficiency in SQL/Python, and a strong understanding of data analysis and visualization principles.

Zendesk is looking for a Staff Solution Architect with extensive experience in Order to Cash (O2C) and Record to Report (R2R) processes to lead the design and implementation of efficient financial systems. The role involves managing end-to-end solution architecture, collaborating with various stakeholders, driving ERP integrations, and establishing best practices in financial operations. Candidates should have over 10 years of experience related to solution architecture, billing and invoicing systems, and complex integrations, along with strong leadership and communication skills. A Bachelor's degree in a relevant field, along with appropriate certifications, is preferred. The compensation range for this position is between $161,000 and $241,000 and includes additional incentives, with a commitment to diversity and inclusion in the workplace emphasized by Zendesk.

The job description outlines the role of a Service Consultant at Zendesk, focusing on the critical onboarding process for customers. Service Consultants are responsible for clarifying customer objectives, defining project scopes, and guiding customers through the implementation of Zendesk products, ensuring that business needs are met effectively. Key responsibilities include leading customer implementations, supporting AI agent development, managing change, and ensuring quality assurance for onboarding projects. Candidates should have experience in CX automation, client onboarding, and CRM usage, along with strong project management and communication skills. Zendesk promotes a hybrid work culture and values diversity and inclusion, offering a flexible work environment for its employees.

Zendesk is seeking a Senior Software Engineer to enhance the control plane supporting their Edge services, impacting over 100,000 customers. The role involves developing and deploying microservices, improving user experience, and ensuring the reliability and security of systems. Candidates are required to have experience with Go or Python, a strong background in distributed systems, and a solid understanding of network protocols. Preferred qualifications include familiarity with containerization technologies, observability tools, and cloud platforms. Zendesk values teamwork, offers competitive benefits, is committed to diversity and inclusion, and supports a hybrid work model.

Zendesk aims to enhance customer experience through their products used by over 125,000 global brands. They are seeking a Staff Machine Learning Scientist to lead the development of advanced ML/AI models to support customer service teams, focusing on solving complex challenges like language detection and automated interactions. This role involves defining research agendas, mentoring scientists, and collaborating with engineering teams to ensure scalable solutions. Key qualifications include an MSc or PhD in a related field, a strong background in ML/AI, and proven leadership skills. Additionally, Zendesk promotes a hybrid work environment, offers a commitment to diversity and inclusion, and seeks to accommodate applicants with disabilities.

The job opening is for a Technical Architect within Zendesk's Managed Services team, which assists customers in optimizing their use of Zendesk products. The role includes responsibilities such as collaborating with customer subject matter experts (SMEs), understanding customer needs, and designing effective technical solutions for their workflows. Candidates are expected to have a Bachelor’s degree or equivalent experience, along with 1-2+ years in consulting or programming, with proficiency in languages such as Ruby, Python, or Java. Important skills include strong analytical abilities, excellent communication, and experience with RESTful APIs, while familiarity with Zendesk products and certifications are considered an advantage. Zendesk promotes a dynamic workplace culture, offers flexible work arrangements, and emphasizes diversity and inclusion in hiring practices.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical guidance via various communication channels such as messaging, email, and video conferencing. Candidates should possess at least four years of technical support experience, be fluent in English and German, and demonstrate strong customer service skills, empathy, and excellent communication abilities. The role emphasizes owning customer issues from start to resolution, prioritizing tasks efficiently, and empowering users through self-service resources. Zendesk offers a hybrid working model that combines remote work with in-office collaboration in Lisbon, fostering a dynamic work environment. The company is committed to diversity, equity, and inclusion and encourages applications from individuals of varied backgrounds.

Zendesk is seeking a dedicated software engineer to join their Contact Center team, focusing on enhancing the Voice product's functionality and integrations. The ideal candidate will be involved in all phases of the software lifecycle, including design, implementation, testing, and deployment, while taking ownership of features and bug fixes. Applicants should have experience with JavaScript (React) and either Ruby/Rails or Golang, along with strong communication and collaboration skills. Zendesk promotes a hybrid work environment that encourages onsite connection and remote flexibility, with an emphasis on diversity, equity, and inclusion in the workplace. The position offers a competitive annual salary range in Poland, alongside potential bonuses and benefits based on experience and capabilities.

The Group Marketing Manager for Commercial and SMB at Zendesk is responsible for leading regional marketing initiatives that enhance demand and customer engagement while driving business growth. The role involves developing localized campaigns, managing a high-performing team, and collaborating with sales and other stakeholders to ensure alignment with business objectives. Key qualifications include over 10 years of marketing experience, particularly in campaigns and demand generation, alongside exceptional leadership and communication skills. Candidates should be data-driven, capable of measuring campaign performance, and experienced in multi-channel marketing approaches. This position offers a hybrid work model and a competitive salary range, while Zendesk emphasizes diversity and inclusion in their hiring practices.

The job role primarily involves managing a portfolio of Managed Services customers to enhance their use of Zendesk products. Responsibilities include prioritizing work tasks, maintaining product expertise, educating customers, and ensuring high-quality service delivery. Candidates should possess a Bachelor's degree, over five years of consulting or customer success experience, strong communication skills, and the ability to multitask effectively. Zendesk promotes a supportive workplace culture focused on work-life balance, inclusivity, and community engagement, with a hybrid working model in Mexico City or Mexico State. The company is an equal opportunity employer committed to fostering diversity and providing accommodations for applicants with disabilities.

Zendesk is seeking a Machine Learning Engineering Manager for its AI Copilot team, focusing on delivering AI/ML features for its customers. The role involves leading and mentoring a team of Machine Learning Engineers and Scientists, enhancing software delivery, and fostering an inclusive work environment. Candidates should possess experience managing teams, expertise in machine learning project delivery, and strong communication and prioritization skills. Preferred qualifications include experience with ML operations and tools related to large language models, SQL, and DBT. The position supports a hybrid work model, allowing a mix of in-office collaboration and remote work, and emphasizes diversity and inclusion within the workplace.

Zendesk is seeking a highly technical Senior Product Manager to enhance the customer experience (CX) through innovative software and AI technologies. The role focuses on automating routine tasks to improve agent efficiency and customer satisfaction, with responsibilities including defining the product roadmap and collaborating with cross-functional teams. Candidates should have over four years of product management experience, strong prioritization skills, and a proven track record in building AI-powered features. Zendesk emphasizes a supportive and inclusive work environment, offering hybrid work flexibility and opportunities for professional growth. The company is committed to diversity, equity, and inclusion, ensuring fair treatment for all applicants and employees.

Zendesk is launching a new IT Asset Management (ITAM) product aimed at enhancing enterprise-scale asset tracking and compliance-focused IT workflows. To support this initiative, they are establishing an ITAM Integrations team that will focus on developing a platform connecting external IT asset management systems to Zendesk's ITAM, optimizing data synchronization and automation. The company seeks a Senior Software Engineer with experience in backend or full-stack development, particularly in integration architecture and scalable data processes, to help build and scale this platform. Responsibilities will include designing enterprise-grade integration workflows, implementing event-driven architectures, and collaborating with cross-functional teams to define integration standards. The position offers a hybrid work culture, competitive salary, and opportunities for growth within a strategically important new product for Zendesk.

Zendesk is seeking a Principal Product Designer in Lisbon, Portugal, to lead product innovation for their AI-driven Zendesk Copilot. This role involves driving high-impact design initiatives, aligning design strategies with business goals, and enhancing human-centered design practices. The successful candidate will have a strong background in product design, mentorship experience, and a systems-thinking approach to complex challenges. Responsibilities include shaping product experiences, leading cross-functional collaboration, and ensuring design excellence. The position offers a hybrid work environment, emphasizing both in-person collaboration and remote flexibility, while Zendesk prioritizes diversity, equity, and inclusion in its hiring practices.