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deep insights into the Atlassian community

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a mix of both, allowing them to better manage personal and family commitments. The company is seeking a Senior Database Engineer for the APAC Database SRE team, who possesses extensive knowledge of database engines and a passion for solving complex database infrastructure challenges. Candidates should be well-versed in current database trends, particularly focusing on enhancing reliability and scalability. The role involves setting technical standards, leading initiatives to improve database performance, and conducting root cause analysis on critical issues. Ideal candidates will also have a strong understanding of modern cloud infrastructure, programming skills, and a willingness to innovate.

At Atlassian, employees have the flexibility to choose their work environment, whether in-person, remote, or a hybrid model, allowing them to balance personal and professional priorities. The company is seeking a Senior Database Engineer for the APAC Database SRE team, who possesses extensive knowledge of database engines and a passion for addressing complex infrastructure challenges. The ideal candidate will stay updated on industry trends related to database reliability and scalability, taking ownership of technical standards and leading initiatives to improve database performance. This role involves conducting root cause analyses for critical issues and implementing solutions to prevent future occurrences. Additionally, candidates with expertise in modern cloud infrastructure, programming, and operational experience are highly valued.

Atlassian offers its employees the flexibility to work from home, in the office, or a mix of both, allowing them to better balance personal and family priorities. The company is distributed-first, conducting virtual interviews and onboarding, and hires globally wherever it has legal entities. The Data Science team plays a critical role by leveraging data to gain insights into product performance and customer engagement, collaborating with various teams including Product Managers and Marketers. Responsibilities include analyzing data to address business challenges, developing hypotheses, and measuring product success through key metrics. Candidates should have a STEM degree, experience in Data Science, proficiency in SQL or similar languages, and the ability to convey data insights effectively.

At Atlassian, employees have the flexibility to work in an office, from home, or in a hybrid manner, allowing them to balance their personal and family goals. The company conducts interviews and onboarding virtually, reflecting its distributed-first culture and hiring worldwide where legally permitted. The Data Science team plays a crucial role in analyzing customer engagement and product performance, collaborating with various stakeholders to shape product strategies. Team members apply quantitative analysis and experimentation to devise solutions, test hypotheses, and assess product opportunities, ultimately informing roadmaps. Candidates for data science roles should possess relevant STEM degrees, proficiency in programming languages like SQL or Python, and the ability to communicate data-driven insights effectively.

Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a combination of both, enabling them to better balance personal and professional priorities. The company conducts virtual interviews and onboarding, supporting its distributed-first approach, while providing remote work opportunities across India. The principal engineer role requires extensive experience in backend technologies, as the position involves tackling complex problems and mentoring junior team members. This role includes responsibilities such as delivering solutions, overseeing technical designs, and addressing architectural challenges. Additionally, the principal engineer is expected to lead code reviews and collaborate with other engineering teams on large-scale initiatives.

At Atlassian, employees have the flexibility to choose their work arrangement, whether it be in-office, remote, or a hybrid model, allowing them to balance personal and professional responsibilities. The company conducts interviews and onboarding virtually, emphasizing its distributed-first approach, with eligibility for remote work across India. The principal engineer role is designed for seasoned engineers who possess extensive experience in backend technologies and are expected to act as mentors for junior team members. Responsibilities of this role include tackling complex problems, leading code reviews, and setting architectural standards while collaborating across teams on major initiatives. Overall, the position offers a chance to influence technical design and foster knowledge sharing within the team.

Atlassian allows employees the flexibility to work from different locations, supporting their personal and professional needs while fostering a distributed-first company culture. The company's mission is to enhance teamwork through renowned products like Jira, Confluence, and Bitbucket, which enable collaboration across various industries and impactful projects. The Central AI Org focuses on driving AI innovation and creating a centralized AI infrastructure to improve user experiences across Atlassian’s offerings. The AI & ML Platform team is dedicated to democratizing AI and ML tools, ensuring they integrate seamlessly into workflows while adhering to security protocols. The Principal Machine Learning System Engineer role involves developing core infrastructure and collaborating with product teams to tackle machine learning challenges, requiring extensive experience in building scalable ML systems and utilizing AI frameworks.

Atlassian offers flexible work options, allowing employees to work from home, in the office, or a combination of both, thereby supporting their personal and family priorities. The company is focused on its mission to empower teams through popular collaborative products like Jira, Confluence, and Bitbucket that facilitate teamwork across various industries. The Central AI Organization aims to drive AI innovation within Atlassian, working to develop a robust infrastructure for AI capabilities that can be integrated across all products. The AI & ML Platform team is responsible for democratizing AI and machine learning across the Atlassian ecosystem by creating tools that help seamlessly incorporate AI into workflows while adhering to security policies. The Principal Machine Learning System Engineer role involves developing core infrastructure for machine learning, collaborating with product teams, and leading projects from design to launch, requiring extensive experience in building ML systems and a significant understanding of various frameworks and technologies.

Atlassian offers employees the flexibility to choose their work environment, whether in an office, at home, or a hybrid approach, allowing for better work-life balance. The company’s mission is focused on enhancing teamwork through collaborative products like Jira, Confluence, and Bitbucket, which support various industries and projects worldwide. The Central AI organization at Atlassian is aimed at innovating AI across its products, developing infrastructure that supports Search, Q&A, and Conversational AI capabilities. The AI & ML Platform team strives to democratize AI and Machine Learning for Atlassian's users, creating tools that seamlessly integrate with existing systems to enhance workflow efficiency. The Principal Machine Learning System Engineer role involves developing core infrastructure for ML applications, collaborating with product teams, and mentoring junior members while requiring extensive experience in ML systems and scalable architecture.

Atlassian supports flexible work arrangements, allowing employees to work in offices, from home, or a mix of both, enhancing their ability to balance personal and professional commitments. The company aims to "unleash the potential of every team," offering popular collaborative tools like Jira and Confluence that enable effective teamwork across various industries. The Central AI Org is focused on driving AI innovation throughout Atlassian's products, developing infrastructure that ensures seamless AI experiences. The AI & ML Platform Team is dedicated to democratizing AI and machine learning for Atlassian's teams and customers, providing tools that integrate AI capabilities into workflows while adhering to security policies. The Principal Machine Learning System Engineer role involves developing core infrastructure for machine learning, collaborating with product teams, and leveraging extensive experience in building scalable ML systems and workflows.

Atlassian offers flexible work arrangements, allowing employees to work remotely, in-office, or a combination of both, thereby supporting personal and family needs. The company is dedicated to unleashing the potential of every team through its collaborative products like Jira, Confluence, and Bitbucket, which enable effective teamwork across various sectors. The Central AI Org within Atlassian focuses on driving AI innovation by establishing a cohesive AI infrastructure and integrating AI capabilities across all products. The AI & ML Platform Team aims to democratize AI and machine learning, providing tools that are reliable and easy to integrate with Atlassian platforms, ensuring user empowerment. The Principal Machine Learning System Engineer role involves developing core infrastructure to support ML initiatives, collaborating with product teams, and solving complex technical challenges, requiring extensive experience in ML systems, MLOps, and scalable system design.

At Atlassian, employees have the flexibility to work from various locations, whether in the office or remotely, allowing them to balance personal and family priorities. The company is focused on unleashing team potential and is heavily investing in Generative AI, aiming to innovate how teams operate and create. They are seeking a Principal Machine Learning Engineer for their Generative AI Modeling & Innovation Forge in Singapore, a role that involves hands-on technical leadership in advanced modeling and prototype development. The position requires expertise in knowledge-grounded models and rapid experimentation to deliver user-driven prototypes while ensuring the application of sound evaluation methods. Additionally, the role involves mentoring team members, collaborating on system design, and shaping the strategic direction for AI innovation while promoting responsible practices.

Atlassian offers its employees flexible working arrangements, allowing them to choose between working in the office, from home, or a hybrid approach to better support personal and family priorities. The company is focused on harnessing the potential of teams, heavily investing in Generative AI to enhance how teams collaborate. They are seeking a Principal Machine Learning Engineer to join their GenAI Modeling & Innovation Forge in Singapore, which will involve hands-on leadership in advanced modeling and rapid prototyping. The role emphasizes technical exploration, rapid proof-of-concept experimentation, and the development of evaluation methods to validate innovations. Additionally, the engineer will provide leadership and mentorship, collaborating across teams to integrate Generative AI technologies into scalable systems while advocating for responsible AI practices.

At Atlassian, employees can work from an office, remotely, or a mix of both, allowing flexibility to support personal priorities. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. The role involves influencing AI product feature development through structured analysis and collaboration with cross-functional partners. Responsibilities include applying quantitative analysis to solve business challenges, developing hypotheses, and testing opportunities to enhance products. Additionally, success is measured through key product metrics, guiding strategic decisions, and ensuring product value for users and the business.

Atlassian offers flexible work options, allowing employees to work from home, in the office, or a combination of both, thereby supporting personal priorities. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first philosophy. In the specified role, the employee will influence AI product development and collaborate with cross-functional teams to address various product and business challenges. They will apply technical expertise in quantitative analysis to guide business strategies and define opportunities for product improvements. Moreover, the role involves measuring product success through key metrics and using data to drive product development and enhance value for customers and the company.

The Atlassian Marketplace team focuses on creating an ecosystem that allows partners and millions of users to enhance and customize their Atlassian products. As a Lead Product Designer, you will play a vital role in shaping the user experience within this ecosystem, which is essential for customer success and Atlassian's long-term strategy. You will collaborate with a diverse team of professionals to lead design initiatives from strategy to execution, while also mentoring fellow designers and evolving design systems. The position emphasizes the importance of advocating for both customers and partners through data-driven insights and creative problem-solving. Atlassian offers flexible working arrangements, allowing employees to work from anywhere, while maintaining a distributed-first approach to hiring, interviews, and onboarding.

The Atlassian Marketplace team plays a vital role in enhancing the user experience for customers and partners of Atlassian products. As part of a collaborative and multi-disciplinary team, the Lead Product Designer will shape how users extend their workflows and how partners grow their businesses within the app ecosystem. This role involves leading the entire design process for Marketplace initiatives and mentoring other designers to improve design quality and effectiveness. Atlassian promotes a flexible work environment where employees can choose their working arrangements and prioritize personal goals. Ultimately, the Lead Designer will influence strategic direction, ensure high-quality design, and contribute to the growth of Atlassian's ecosystem.

Atlassian is looking for a Director of Employment Law to lead its legal strategy in India, marking the company's first legal team hire in the region. This role involves providing legal counsel on workforce matters, ensuring compliance with regulations, and supporting the scaling of operations in India while working closely with global teams. The position emphasizes a collaborative environment within the legal team, which aims to integrate deeply with business strategies and foster quick decision-making. The Director will also be responsible for building the employment law function in India, advising senior leadership, and maintaining relationships with various stakeholders across the organization. Additionally, the role includes monitoring legal developments, delivering training on employment law, and contributing to global legal projects to enhance Atlassian's in-house capabilities.

Atlassian is looking for an experienced Director of Employment Law to lead their employment law strategy in India as their first legal hire in the region. This role involves providing legal counsel on workforce matters, ensuring compliance with regulations, and supporting the company's growth in India. The Director will collaborate with the global legal team and cross-functional stakeholders, ensuring practical and business-oriented solutions that impact the entire organization. The position emphasizes the importance of building strong relationships within the company while also engaging with external regulators and industry bodies. Additionally, the Director will be responsible for training business partners on employment law topics and contributing to the overall development of Atlassian's legal capabilities.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to balance personal and professional priorities. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. They are currently seeking a Senior Technical Support Engineer to enhance their Cloud products support team, focusing on customer satisfaction in Japan. The role involves providing consistent quality support, implementing new methodologies, and engaging in technical tasks such as triage and debugging across multiple Atlassian products. Additionally, the position offers onboarding training to develop expertise in specific products and technologies.

Atlassian offers employees flexibility in their work environment, allowing them to work from home, the office, or a hybrid of both. The company aims to support employees in managing their personal and family needs while hiring talent globally where they have legal entities. They are currently seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on clients in Japan. The role involves providing high-quality support, conducting root cause analysis, and addressing complex technical issues, while collaborating closely with engineering teams. New hires will receive specialized training to become experts in certain products and technologies within Atlassian's offerings.

The role of an AI Specialist in Customer Success at Zendesk focuses on helping customers achieve business outcomes quickly using their AI solutions. This position aims to drive AI adoption, ensuring customers derive value from Zendesk's Advanced AI Agents while collaborating with various customer stakeholders from administrative to executive levels. Key responsibilities include proactive customer engagement, strengthening relationships, and delivering a world-class customer experience by minimizing time-to-value for AI implementations. The ideal candidate will have extensive experience in customer success, fluency in Spanish and English, and a strong understanding of technology adoption, particularly in AI solutions. The role operates in a hybrid work environment, emphasizing collaboration within Zendesk's global teams while also allowing for flexible remote work.

Zendesk is hiring a Principal Product Manager to lead strategy and execution for their Employee Services product line, which includes product analytics, outbound strategy, and the internal Customer 0 initiative. The role entails defining KPIs, collaborating with data teams to derive insights, and reporting on product performance. Additionally, the manager will represent Employee Services externally, partnering with sales and marketing while incorporating customer feedback to refine strategic positioning. Candidates should have over 10 years of product management experience, strong analytical skills, and familiarity with employee experience and enterprise SaaS tools. Zendesk promotes a hybrid work culture and is committed to diversity, equity, and inclusion in hiring practices.

Zendesk is looking for an experienced Director of IT Customer Service and Support to lead a high-performing team focused on customer-facing processes, particularly the Onboard to Renew (OTR) value stream. The role involves team leadership, strategic business partnership, overseeing system operations, and enhancing processes through AI integration. The ideal candidate should possess a strong background in customer service technology, with at least 10 years of experience in IT customer service - including 5 years in leadership - and should be adept at building cohesive, distributed teams. Core values of exceptional service, simplicity, pride in work, and mutual care within the team guide the role. Additionally, Zendesk emphasizes diversity and inclusion, offering a hybrid work environment and a commitment to fair hiring practices.

The Business Process Manager at Zendesk will lead transformation efforts to improve business operations and processes, enhancing customer experience through strategic analysis and implementation of improvements. Responsibilities include managing and developing a team, establishing operational rhythms, and fostering a culture of continuous improvement. The role requires significant experience, including over seven years in business operations and two years in people management, with proficiency in Continuous Improvement (CI) methods and project management tools. Zendesk emphasizes a supportive, inclusive work culture with flexible remote working options while ensuring a strong community and diversity commitment. The position is based in Mexico City or State and will involve a hybrid working experience that encourages collaboration and personal connection among team members.

Zendesk is a leading company in customer experience solutions that aims to enhance customer interactions through its Contact Center Center of Excellence (CoE). They are looking for a seasoned Contact Center Partner Solutions Consultant with deep knowledge of contact center technologies, particularly Zendesk, Amazon Connect, and AWS, to lead partner onboarding and provide technical enablement. Key responsibilities include driving partner onboarding, co-selling support, architecting solutions, and mentoring teams, while ensuring alignment with compliance and best practices. Candidates should have significant experience in solution architecture, technical training, and be adept at translating complex information for various audiences. The position offers a competitive salary range of $151,000.00-$227,000.00, with additional compensation possibilities, reflecting Zendesk's commitment to diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Senior Software Engineer based in Pune, specializing in high-scale data-processing applications for their Real-time Reporting & Analytics pipeline. The role involves designing, implementing, and optimizing systems, with a focus on large-scale cloud applications and real-time data processing. Candidates should have over four years of experience in software engineering, proficiency in technologies such as Kafka and AWS, and a strong ability to communicate and collaborate across teams. The position requires a hybrid work model, where the engineer will work both remotely and onsite at the Karnataka or Maharashtra office. Zendesk emphasizes diversity and inclusion in their hiring practices and aims to provide reasonable accommodations for applicants with disabilities.

Zendesk is looking for a Vice President, Treasurer, to lead its global treasury function aimed at optimizing liquidity and driving growth. The responsibilities include developing cash and capital structure strategies, managing risks related to liquidity, and ensuring effective cash management across global operations. The role involves collaboration with various executive teams to enhance cash flow forecasting and negotiate banking operations, as well as presenting key insights to lenders and the Audit Committee. Ideal candidates should have over 15 years of treasury experience, strong leadership capabilities, and a deep understanding of global finance regulations and practices. The position offers a hybrid work environment and competitive compensation, along with Zendesk’s commitment to diversity and inclusion in the workplace.

Zendesk is seeking an experienced Paralegal to join its legal team, focusing on Litigation and Global Employment Legal functions. The role involves supporting worldwide dispute resolutions, managing employee disputes, and collaborating with various internal teams and external counsel. Candidates should have a Bachelor’s degree or Paralegal Certificate, at least five years of litigation experience, and strong organizational skills. The position will report to the VP of Legal Global Employment and involves a hybrid work model, combining in-office and remote work. Zendesk emphasizes diversity and inclusion and will use AI-related tools for screening job applications while committing to accommodate any disabilities during the hiring process.

Zendesk is a company focused on delivering modern customer service solutions powered by AI, serving over 160,000 businesses globally. They are looking for a Senior Director of Commercial Pricing Strategy to shape their revenue models and go-to-market strategies, overseeing various initiatives in pricing, packaging, and monetization. This role requires collaboration across multiple teams and strong expertise in SaaS pricing, with a focus on competitive offers, revenue transitions, and lifecycle analytics. Candidates should have a relevant educational background, over ten years of pricing strategy experience, and proven leadership abilities. The position offers a competitive salary range of $206,000 to $308,000 annually, along with other incentives, and Zendesk promotes a diverse and inclusive workplace.

Zendesk is looking for a Principal Engineer – Data Platform Architecture to lead the architecture of its Data Platform (ZDP), ensuring it is efficient, secure, and cost-effective. This hands-on role involves setting the technical direction for data ingestion, management, and analytics, particularly utilizing Snowflake-based infrastructure. The principal engineer will be responsible for the overall architecture, ensuring scalability and reliability while advising on strategic data solutions. The position requires extensive experience in data engineering, particularly with Snowflake, OLAP warehousing, and cloud-native solutions, alongside a strong ability to communicate complex technical concepts to diverse stakeholders. Zendesk emphasizes a commitment to diversity and inclusion, offering flexibility in work arrangements while outlining competitive salary ranges and benefits for the role.

Zendesk is seeking a technical support expert with strong troubleshooting abilities to provide assistance through various communication channels such as messaging, email, and social media. The ideal candidate will have at least five years of experience in technical support, particularly with SaaS products, and possess excellent communication skills for effectively conveying technical concepts. Key responsibilities include resolving customer issues, collaborating with teams to find solutions, and empowering users through knowledge-sharing. Preferred qualifications include experience with RESTful APIs, SaaS troubleshooting, and familiarity with programming languages like HTML and JavaScript. Zendesk promotes a hybrid work environment and values diversity and inclusion in its hiring practices.

Zendesk is seeking a Senior Manager of Sales Acceleration to enhance customer relationships by leading sales initiatives and solving complex data challenges. The role involves analyzing data to drive sales growth, developing strategic plans to optimize sales processes, and collaborating with various teams to ensure effective sales enablement. Candidates should have a bachelor's degree, 3-5 years of relevant experience in software/SaaS strategy or management consulting, and strong analytical and communication skills. The position offers flexibility for remote work, with a salary range of $146,000 to $218,000, plus potential bonuses and benefits. Zendesk promotes diversity and inclusivity in the workplace, providing a supportive environment for all employees.

Zendesk for Startups is looking for a Startup Partnerships Manager to lead the Bay Area VC community, aiming to enhance revenue growth by fostering relationships within the local startup ecosystem. This role involves strategic planning, building partnerships, and executing programs designed to support high-potential founders and increase Zendesk's visibility and presence in the region. The ideal candidate should have extensive experience in business development within the tech sector, a deep understanding of the Bay Area startup landscape, and strong relationship-building skills. Key objectives for the role include establishing Zendesk as a leading customer experience provider, improving marketing pipelines, and driving revenue growth through effective engagement with startups and investors. Additionally, Zendesk emphasizes a hybrid working model and values diversity and inclusion in its hiring practices.

Zendesk is seeking a seasoned Network Engineer to design, implement, and maintain its global network infrastructure, ensuring connectivity and security for their workforce. The role requires a blend of technical skills and collaboration, with responsibilities including network design, maintenance, security compliance, and support for audiovisual systems in corporate settings. Candidates should possess a bachelor’s degree in a related field and over five years of experience in network engineering, along with familiarity in various networking technologies and platforms. Zendesk values a supportive and innovative work culture, promoting continuous learning and a hybrid work model allowing for both in-office and remote work flexibility. The company is committed to inclusivity and equal opportunity, welcoming diverse applicants while providing accommodations for those with disabilities.

Zendesk is looking for a Director of Product Design to oversee the design of its Foundational & Core Platform product areas, which are vital to enhancing customer experiences. The position, based in Melbourne, VIC, involves defining the design vision, driving innovation, and collaborating with senior leaders to integrate design thinking into product strategy. The role requires effective team leadership, mentoring, and fostering an inclusive culture while championing customer-centric design practices. The ideal candidate will have a strong background in enterprise product design, influence at scale, and a commitment to inclusive design principles. Zendesk values diversity and promotes a hybrid working model, offering flexibility while ensuring collaboration across teams globally.

Zendesk is seeking a Senior Account Executive focused on B2B sales to drive growth in the SaaS sector, particularly in the Philippines. This role emphasizes new business development, requiring the candidate to build their own pipeline, acquire new customers, and manage relationships for account retention and expansion. The ideal candidate will have at least four years of experience in B2B sales, exceptional communication skills, and the ability to navigate complex sales cycles while maintaining customer satisfaction. Responsibilities include driving revenue growth, collaborating with internal teams, and leveraging industry knowledge to create strategic partnerships. The role is hybrid, allowing flexibility for remote work while requiring some in-office presence.

Zendesk is seeking a Lead Product Designer for its AI Agents team to enhance its customer experience software through innovative design approaches. The role entails defining a vision for a cutting-edge AI automation platform while nurturing collaborations with Product Managers, Engineers, and other designers to ensure an optimal user experience. The designer will work internationally with teams across Europe and beyond, focusing on creating intuitive designs that facilitate customer adoption of AI solutions. Candidates should have over seven years of experience in SaaS design and a strong portfolio showcasing their work, particularly in generative AI. Additionally, Zendesk emphasizes its commitment to diversity, inclusion, and providing a flexible working environment for its employees.

Zendesk is hiring a Senior Software Engineer for its Engineering & Integration Shared Services team, offering a salary range of PLN 235,000.00 to 353,000.00, along with potential annual bonuses and a hybrid work model requiring office attendance one day a week. The role involves designing, developing, and implementing software solutions and integrations while participating in Agile Scrum processes and collaborating on innovative AI-driven projects. Candidates should have over five years of experience in backend or integration engineering, advanced Java skills, and familiarity with cloud technologies, SaaS integrations, and testing methodologies. Zendesk emphasizes a commitment to diversity and inclusion in the workplace, encouraging all qualified individuals to apply.

Zendesk is looking for a Director of Predictive Marketing Analytics, seeking candidates with 9–12 years of experience to enhance their predictive marketing analytics capabilities. The chosen leader will guide a team to deliver impactful insights and predictive models that influence marketing strategy and drive growth, while working closely with marketing and business leaders. Core responsibilities include leading predictive modeling projects, developing advanced attribution models, and applying machine learning techniques for audience targeting. The ideal candidate must possess strong technical expertise, business acumen, and a proven track record in leadership, specifically in translating complex data into actionable insights. The role offers a competitive salary range and a hybrid work environment, reflecting Zendesk's commitment to flexibility and inclusivity.

Zendesk is looking for a Staff Accountant to join its Global Accounting Team, focusing on general ledger maintenance, reconciliation, and financial statement reviews. The role involves collaborating with various departments on accounts payable, receivable, tax, and invoicing, while ensuring compliance with accounting policies and GAAP principles. Candidates should have a bachelor's degree in accounting or finance, along with at least two years of relevant experience, preferably from a Big 4 firm. Key qualifications include a strong understanding of US GAAP, indirect tax regulations, and intermediate Excel skills. Zendesk promotes a diverse and inclusive workplace, offering a hybrid work environment and aims to provide reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Lead Business Architect for its Enterprise Architecture team to enhance business processes and capabilities through structured methodologies. The role involves collaboration with finance and operational teams to define and improve critical capabilities, identify AI/ML use cases, and design organizational structures for efficiency. Candidates should possess over three years of experience in business architecture, documentation skills, and expertise in integrating AI solutions into enterprise workflows. Preferred qualifications include Lean Six Sigma certification, familiarity with Business Architecture tools, and experience in finance-related AI applications. Zendesk emphasizes diversity and inclusion, promotes a hybrid work model, and ensures compliance with equal opportunity employment practices.

Zendesk is seeking a proactive and experienced Business Intelligence (BI) Lead (Senior Analyst) to enhance their enterprise dashboards using contemporary BI tools like Tableau, Looker, and Snowflake. The role involves gathering requirements, conducting data analysis, and developing insightful visualizations, while also mentoring junior BI Analysts and facilitating effective use of BI tools among stakeholders. Candidates should possess strong technical skills in analytics programming and familiarity with data modeling concepts, alongside excellent communication abilities to influence decisions across various levels of the organization. The position requires a Bachelor’s degree and over five years of relevant BI or data analytics experience. Additionally, the role must be fulfilled from Mexico City or Mexico State, offering a hybrid working environment that promotes collaboration and flexibility.

Zendesk is seeking a talented Enterprise Account Executive with a strong background in B2B sales and a passion for the SaaS industry to help grow their Enterprise account base. The role involves acquiring new customers, expanding existing partnerships, and leveraging data insights to drive revenue growth and customer retention. Candidates should have at least eight years of relevant experience, proven success in meeting sales targets, and the ability to navigate complex sales cycles, particularly with high-revenue clients. Successful candidates should also demonstrate strong negotiation and presentation skills while maintaining strategic partnerships with key executives. Zendesk promotes a diverse and inclusive workplace and supports hybrid working arrangements.

Zendesk is seeking a Manager for its Internal Audit team, reporting to the VP of Internal Audit, to enhance the audit function within the company. This role involves overseeing financial compliance, particularly with Sarbanes-Oxley (SOX) and GAAP, while collaborating with various stakeholders to address compliance risks. Key responsibilities include developing and implementing the annual internal audit plan, managing the SOX compliance program, and leading financial and operational audits. Ideal candidates should have a bachelor’s degree, significant experience in auditing, and expertise in the SaaS industry. Zendesk values diversity and offers a hybrid work model, enhancing both collaboration and flexibility for its employees.

Zendesk is seeking a detail-oriented Administrative Assistant to support their teams in Pune, emphasizing a culture of collaboration, excellence, and innovation. The role involves managing calendars, travel arrangements, expense reporting, and other administrative tasks while promoting strong communication and service excellence. Key responsibilities include scheduling across multiple time zones, coordinating travel logistics, reconciling expenses, and assisting with meetings and projects. Candidates should have proven administrative experience, exceptional organizational skills, and proficiency with office productivity tools. Zendesk values continuous growth and offers a hybrid work environment, aiming to create an inclusive and supportive workplace.

The job involves reporting to the Finance & Strategy Sr. Manager and entails responsibilities such as budget review, purchase request approvals, and headcount management in Manila. The candidate will prepare and analyze headcount reports, support financial reporting, maintain financial models, and coordinate departmental budgets while ensuring confidentiality of financial information. Applicants are required to have a Bachelor’s degree in Finance or Accounting with 4-6 years of FP&A experience, strong analytical skills, and proficiency in MS Excel, alongside excellent communication and organizational skills. The position is hybrid, requiring attendance at the office part-time, and highlights the company's commitment to diversity and inclusion. Zendesk aims to create an inclusive work environment and provides reasonable accommodations for applicants with disabilities.

The job description outlines a position in finance and accounting reporting to the Finance and Strategy Process Lead in Manila, focusing on general accounting functions. Key responsibilities include preparing financial reports, managing data from accounting systems, and performing variance analysis, as well as coordinating the corporate budget and assisting with audits. Candidates are expected to have a Bachelor’s degree in Finance or Accounting, 2-4 years of relevant experience, and be comfortable working flexible hours in a hybrid environment. Strong analytical, communication, and organizational skills are required, along with proficiency in MS Excel and experience with financial software preferred. Zendesk emphasizes an inclusive workplace and may use AI for application screening, while offering reasonable accommodations for applicants with disabilities.

Zendesk QA is seeking a Senior QA Engineer to join their rapidly growing international team, focusing on developing AI-driven customer service quality assurance tools. Ideal candidates will have over five years of software testing experience, strong analytical skills, and proficiency with various testing frameworks and tools. Responsibilities include designing testing strategies, developing test suites, conducting load tests, and collaborating with stakeholders to ensure quality standards. The position offers a hybrid work environment, requiring in-office attendance part of the week while allowing for remote work. Zendesk emphasizes diversity and inclusion in its hiring practices and utilizes AI systems for application evaluations in compliance with relevant laws.

Zendesk is seeking an Account Executive to drive growth in their SaaS landscape, focusing on building relationships and utilizing cutting-edge AI solutions. The role involves managing the entire sales lifecycle, from prospecting to closing deals, while nurturing existing customer relationships and developing innovative strategies for account expansion. Candidates should possess at least four years of B2B sales experience, ideally in the SaaS industry, along with the ability to engage C-level executives and a strong understanding of AI and ML principles. The position requires exceptional presentation and negotiation skills, as well as familiarity with sales tools such as Salesforce and Gong. Zendesk promotes a hybrid work environment, combining onsite collaboration with remote flexibility, and emphasizes commitment to diversity and inclusion in hiring practices.

Zendesk is looking for a Senior Operations Manager to strengthen collaboration and efficiency within its Product Development team, particularly working alongside the VP of AI Agents and Knowledge products. The role entails operationalizing and scaling hiring processes to support organizational growth, with a focus on streamlining product development efforts and enhancing team performance. The ideal candidate should possess experience in B2B SaaS, AI/ML, or enterprise software development, and have a track record of improving product quality and velocity. Key responsibilities include collaborating with leadership to identify inefficiencies, implementing scalable workflows, and leading initiatives for team health and performance. This position offers a hybrid work experience, emphasizing in-office collaboration while providing remote flexibility, and is part of Zendesk's commitment to diversity, equity, and inclusion in the workplace.

The job description outlines the role of an Engineering Manager focused on Observability, responsible for leading a skilled team to develop enterprise-grade monitoring and incident response systems. The manager will utilize their expertise with tools like Datadog and Grafana to transition from reactive to proactive system maintenance, ensuring visibility, health, and performance of systems. Key responsibilities include recruiting and mentoring engineering talent, designing observability solutions, and collaborating with various teams to enhance monitoring capabilities within a cloud-native environment. The ideal candidate will have significant experience in managing engineering teams, a deep understanding of distributed systems and cloud architectures, and strong technical leadership skills. The position offers a hybrid work environment, with a competitive salary range, and emphasizes Zendesk's commitment to diversity and inclusivity in hiring.

Zendesk is seeking a Machine Learning Engineering Manager to lead its Machine Learning team, focusing on delivering AI/ML-powered features for its customers. The manager will be responsible for guiding experienced engineers and scientists through the lifecycle of ML projects, improving software delivery, and creating an inclusive working environment. Ideal candidates should have experience managing teams and delivering machine learning projects, alongside strong communication and prioritization skills. The tech stack includes Python, Ruby, AWS, Pytorch, and various machine learning tools, facilitating diverse data management and deployment processes. Zendesk aims to foster diversity and inclusion, offering a hybrid work model, and encourages applicants to understand their rights under employment laws.

Zendesk is seeking a dedicated SMB Account Executive to drive growth in its SaaS offerings by acquiring new customers and managing existing relationships. The role involves expanding the SMB account base through proactive sales strategies, maintaining high customer satisfaction, and utilizing data insights to enhance retention. Candidates should have at least two years of B2B sales experience, strong communication skills, and the ability to align Zendesk's products with customer business objectives. The position offers a hybrid work model, requiring some in-office attendance, and a competitive compensation package with a base salary and commission structure. Zendesk is committed to inclusivity and diversity in its hiring practices, inviting all qualified candidates to apply without discrimination based on various personal characteristics.

Zendesk is seeking a skilled Network Engineer to design, implement, and maintain its global network infrastructure, ensuring reliable network solutions for a connected and secure workforce. The role involves optimizing network performance, troubleshooting issues, and supporting audiovisual systems as well as office expansions. Ideal candidates will have a blend of strong technical abilities in networking, security, and collaboration tools, alongside soft skills like problem-solving and effective communication. The position offers opportunities for growth, flexibility through a hybrid work model, and a collaborative team culture. Applicants should possess a Bachelor’s degree in a related field, with over five years of relevant experience in network engineering or infrastructure operations.

Zendesk is looking for an SMB Account Executive with a strong B2B sales background and a passion for growth in the SaaS market. This role involves expanding the SMB account base by identifying new business opportunities, fostering customer relationships, and utilizing data insights for effective sales strategies. Candidates should have at least two years of experience in solution selling, excellent negotiation skills, and knowledge of tools like Salesforce. The position offers a US annualized OTE between $102,000 and $154,000 and includes a hybrid work schedule that combines in-office collaboration with remote flexibility. Additionally, Zendesk emphasizes diversity and inclusion, ensuring equal opportunity in hiring practices.

Zendesk is looking for a Regional Marketing Strategy Senior Analyst to strengthen its marketing efforts by leveraging data to develop go-to-market strategies and evaluate campaign performance. The role involves collaborating with senior Marketing executives to achieve pipeline and revenue targets, enhancing operational efficiency, and leading planning processes in partnership with various departments. Key responsibilities include creating Tableau dashboards, analyzing marketing campaigns, driving investment decisions, and fostering strong relationships with cross-functional teams. The ideal candidate should possess strong analytical, communication, and data visualization skills and have at least six years of marketing and analytics experience. Zendesk promotes a hybrid work model and values diversity and inclusion in its hiring practices.

Zendesk is looking for a Sales Operations Specialist to enhance the efficiency of its sales teams through process management and reporting support. Ideal candidates should have 1-3 years of experience in sales operations, preferably in a SaaS or technology environment, and possess strong communication and analytical skills. Key responsibilities include managing sales operations requests via Zendesk, analyzing trends, refining processes, and collaborating with sales teams and cross-functional partners. The position requires familiarity with tools like Salesforce CRM and Excel, as well as a proactive approach to problem-solving. The role offers a hybrid work model, requiring some in-office attendance in addition to remote work flexibility.

Zendesk is actively seeking exceptional sales talent for its Sales Development team, which is key to driving new business across the EMEA region. The role offers initial training and development opportunities for candidates, focusing on consultative sales and a strong customer experience. Ideal candidates should have at least six months of sales experience, a proactive attitude, and the ability to work in a fast-paced environment. Additionally, Zendesk offers a hybrid work model, allowing flexibility between remote work and in-office collaboration. The company values diversity and inclusion and is committed to supporting applicants with disabilities throughout the hiring process.

The Zendesk Analytics Prototyping (ZAP) team is looking for a Data Engineer to help develop a strong data foundation for CRM insights and customer support tools. The role involves designing and implementing scalable data solutions, collaborating with engineering and analytics teams, and maintaining ELT pipelines to ensure data reliability. Applicants should have at least three years of experience in data engineering, proficiency in SQL, and hands-on knowledge of dbt and cloud databases like Snowflake. Preferred qualifications include SnowPro Core certification and familiarity with Lean/6 Sigma principles. Zendesk emphasizes an inclusive workplace and may use AI for evaluating applications, while also providing accommodations for individuals with disabilities.

The Associate Renewals Manager at Zendesk will be responsible for overseeing the contract renewal process for a strategic portfolio of SMB accounts with annual values exceeding $100K. This role emphasizes building strong customer relationships, leveraging data and product insights, and collaborating with teams like Sales and Customer Success to ensure customer retention. Key responsibilities include managing the renewal lifecycle, engaging customers to reinforce value, analyzing account history for renewal narratives, and maintaining CRM data accuracy. The ideal candidate should have 0-2 years of experience in SaaS renewals, strong analytical skills, and the ability to effectively negotiate and communicate value to clients. Zendesk promotes a hybrid work environment and is committed to diversity, equity, and inclusion in the workplace.

Zendesk is looking for a GTM Content Architect and Content Strategist to join their Global Enablement team, focusing on content strategy and governance in a fast-paced environment. The ideal candidate should have experience in project management and an understanding of how strategic content can drive engagement and behavior change, while also championing AI-driven innovations. Responsibilities include leading efforts on content taxonomy, governance frameworks, and collaborating with various Go-to-Market teams to enhance content experiences. Candidates should possess strong skills in content management, and governance workflows, and be comfortable adapting to rapid changes in a global setting. The position offers a salary ranging from $123,000 to $185,000, with a commitment to diversity and inclusion, and a flexible working model.

Zendesk is seeking Sales Development professionals to join their fast-growing EMEA business, offering an excellent training environment to boost career development. The role is essential for driving new business and involves managing an outbound lead pipeline while delivering top-notch customer experiences. Candidates should possess a minimum of 6 months in a related sales role, demonstrate a consultative sales passion, and excel in communication. The position supports a hybrid working model, allowing for a balance between in-office collaboration and remote work. Zendesk promotes a diverse and inclusive work culture, providing accommodations for applicants with disabilities and emphasizing equal opportunity in their hiring practices.

Zendesk is seeking talented individuals for its Sales Development team in EMEA, which serves as a crucial entry point for a career in sales. The company emphasizes on providing top-notch sales training and a supportive environment to help team members excel. Ideal candidates should be native German speakers, fluent in English, and have at least six months of experience in a sales role, particularly within SaaS. The position involves managing an outbound pipeline, generating leads, and ensuring a stellar customer experience while working in a hybrid model. Zendesk is committed to diversity and inclusion, offering reasonable accommodations for applicants with disabilities and prioritizing a fulfilling work culture.

Zendesk is looking for a Senior Software Engineer to join their full-stack team in Krakow, focusing on enhancing their ticketing systems used by thousands of customer support agents. The role involves collaborating with designers and other developers to deliver high-quality features while ensuring platform reliability and security. Candidates should have over four years of experience in software development, particularly with Ruby/RoR, and must be comfortable with all phases of the software lifecycle. The position requires an understanding of scalable system design and offers the opportunity to lead and mentor junior team members. Zendesk promotes a collaborative culture, prioritizes employee flexibility with a hybrid work model, and emphasizes opportunities for personal growth and impactful work.

Zendesk is seeking a Director of Manager Enablement to transform leadership practices within the company and foster exceptional customer experiences. This role is focused on redefining managerial strategies to drive growth and accountability in a rapidly expanding, customer-centric environment. The Director will lead global initiatives that align with business needs, design inclusive training programs, and cultivate a connected community of managers. Candidates should possess a strategic mindset, data-driven approach, and experience in scaling manager enablement across diverse cultures. The position is hybrid, requiring some in-office attendance while promoting flexible remote work options, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

The job role is focused on driving demand generation that aligns with strategic goals and has a significant business impact in North America. Ideal candidates should possess strong communication and collaboration skills, along with the ability to execute multichannel campaigns strategically. Responsibilities include developing integrated campaigns, managing day-to-day operations, targeting high-intent audiences, and analyzing campaign performance to inform future strategies. Preferred qualifications involve over five years of experience in demand generation, strong analytical abilities, project management skills, and proficiency in marketing tools like Marketo and Salesforce. The position offers a salary range of $103,000.00 to $155,000.00 and allows for a hybrid work model, combining in-office collaboration with remote flexibility.

Zendesk is seeking a support expert to provide best-in-class customer support for its Premier customers. The role requires an understanding of customer needs, strong communication skills, technical support experience, and the ability to effectively manage escalations and coordinate between internal teams. Candidates should have at least two years of experience with Zendesk products, enterprise software, and technical troubleshooting, alongside a track record of building positive relationships with cross-functional teams. The position offers a hybrid work model, with employees expected to work in the office part of the week. Additionally, Zendesk is committed to diversity and equal opportunity in its hiring practices and is open to providing accommodations for applicants with disabilities.

Zendesk is seeking a detail-oriented and proactive Administrative Coordinator to support teams in their San Francisco office, which requires in-person attendance 2-3 days a week. The role involves managing calendars, travel arrangements, expense reporting, and daily administrative tasks, emphasizing collaboration and service excellence in a fast-paced environment. Candidates should have experience in similar positions, exceptional organizational skills, and proficiency in office productivity tools, along with strong communication abilities. The company promotes professional growth, offers a competitive salary range of $61,000 to $91,000, and provides a hybrid work model to balance in-office and remote work. Zendesk is committed to diversity and inclusion, ensuring equal opportunity for all applicants, while promoting a culture of excellence and collaboration among their employees.

The XDR Marketing Manager role serves as a key link between the Marketing and XDR teams, ensuring effective communication and execution of marketing campaigns to boost sales enablement. Responsibilities include managing the complete lifecycle of campaign execution, including content review, performance analysis, and optimization strategies. The manager acts as the primary liaison between teams, coordinating training and campaigns while centralizing marketing communications to reduce noise and improve decision-making. Skills required include experience with CRM tools like Salesforce, strong analytical capabilities, and proficiency in campaign performance metrics. The hybrid role offers flexibility in the work schedule and emphasizes collaboration, inclusivity, and diversity within the workplace.

The Senior Partner Sales Operations Analyst at Zendesk plays a critical role in enhancing the Partner business by focusing on data integrity, automation, and performance measurement within partner processes. This position requires in-depth analytical skills and technical expertise, specifically in managing complex workflows and providing strategic analytics to support partner program investments. The analyst will be responsible for maintaining accurate partner data, managing operational processes, and developing insightful reports that will drive strategic decisions. Candidates should have a strong background in Sales Operations or Partner/Channel Operations, along with technical skills in data manipulation and automation tools. The role offers a competitive salary range and emphasizes the importance of diversity, equity, and inclusion within the organization.

The job position is for a Senior Manager, Workforce & Service Performance at Zendesk, with a location option of Texas or Wisconsin and flexibility for hybrid or remote work. The role involves managing the operations of Workforce Management and Quality Assurance, including forecasting, scheduling, and performance analytics, while collaborating with cross-functional teams to achieve service and efficiency goals. The ideal candidate should have at least 8 years of professional experience in workforce management, 3 years in quality assurance, and 5 years in people management, along with strong analytical and communication skills. Key responsibilities include developing capacity plans, managing scheduling, overseeing quality assurance processes, and leading team development initiatives. The compensation for the role ranges from $112,000 to $168,000, with additional bonuses and benefits possible, and emphasizes a commitment to diversity, equity, and inclusion within the workplace.

Zendesk is looking for a Senior Strategic Marketing Analyst for the EMEA region, who will support regional Marketing leadership by leveraging data to improve go-to-market strategies and evaluate marketing performance. The role requires collaboration with senior marketing executives to identify growth opportunities, enhance operational efficiency, and ensure marketing investments yield the highest ROI. Key responsibilities include creating Tableau dashboards, analyzing marketing campaigns, and leading strategic planning processes while maintaining strong cross-functional partnerships. Candidates should possess 6+ years of marketing analytics experience, advanced skills in Tableau and SQL, and strong communication and problem-solving abilities. Zendesk promotes a hybrid work model and is committed to diversity, equity, and inclusion in its hiring practices.

The job description outlines the role of a Senior Services Consultant at Zendesk, focusing on leading technical delivery for customers from initial requirements to successful implementation. Key responsibilities include providing technical expertise on Zendesk for Contact Center, designing solutions, configuring services in customer AWS accounts, and conducting client training sessions. Candidates should possess a minimum of three years of relevant experience, especially with Amazon Connect, along with strong programming skills and a passion for building contact center solutions. Zendesk values a diverse and inclusive workplace, offering flexible hybrid working arrangements that promote both in-office collaboration and remote work. The company is committed to fairness and transparency in its hiring processes, utilizing AI in application evaluations while ensuring equal opportunity for all applicants.

The Senior Technical Architect at Zendesk is responsible for creating customized technical solutions that meet customers' specific business objectives, primarily utilizing Zendesk functionalities. Key responsibilities include managing the technical delivery of implementation projects, configuring services within AWS accounts, and leading projects that involve multiple development resources. The role requires close collaboration with the Zendesk Professional Services team, as well as mentoring junior colleagues and conducting training sessions. Candidates should have a minimum of three years in consulting or programming, experience with Amazon Connect, and familiarity with various backend programming languages. Zendesk promotes a supportive work culture that values flexibility, diversity, and inclusion, encouraging team connections both onsite and remotely.

Zendesk is seeking a Senior Corporate Account Executive focused on growing the company's account base in the Greater China Region. The role requires a proven track record in B2B sales, particularly in the SaaS sector, with responsibilities including acquiring new customers, managing relationships, and identifying cross-selling opportunities. Candidates should have at least three years of relevant experience, be bilingual in English and Mandarin, and possess strong negotiation and organizational skills. This position promotes a hybrid work experience, requiring some in-office attendance for collaboration while also allowing for remote work flexibility. Zendesk emphasizes diversity, equity, and inclusion in its hiring practices and accommodates individuals with disabilities during the application process.

Zendesk is seeking a Senior Corporate Account Executive to drive growth in their B2B sales efforts within the SaaS industry. The role involves acquiring new customers, managing existing relationships, and enhancing revenue through innovative solutions that align with customer objectives. Key responsibilities include developing strategies for account expansion, utilizing data for customer insights, and leading competitive sales cycles to exceed revenue goals. Candidates should have a BA/BS degree, a minimum of three years in B2B sales, strong communication skills, and familiarity with sales tools like Salesforce. Zendesk promotes a hybrid work environment, focusing on collaboration while providing flexibility for remote work, and is committed to diversity and inclusion in its hiring practices.

Zendesk is seeking a Senior Campaign Marketing Specialist for a maternity-cover fixed-term contract, focusing on managing Groove sequence requests for sales and marketing teams to enhance engagement and drive revenue growth. The candidate will be responsible for providing strategic feedback on sequence content, ensuring compliance with global standards, and collaborating closely with regional teams to achieve local market goals. The ideal candidate should possess a bachelor's degree, at least three years of relevant experience, and be adept in using AI tools like ChatGPT to improve efficiency. Strong organizational and communication skills are essential, along with a data-driven mindset and experience in sales engagement platforms. This role offers a hybrid working model, allowing for both in-office collaboration and remote work flexibility, emphasizing Zendesk's commitment to employee engagement and inclusivity.

Zendesk is seeking exceptional sales talent to join their Sales Development team, which serves as a key pipeline for the EMEA business. Candidates will receive comprehensive sales training to enhance their skills and accelerate their careers while driving new business and delivering outstanding customer experiences. The role involves managing a busy outbound pipeline, engaging with cold accounts, and prospecting into various businesses, all while demonstrating creativity and a proactive attitude. Ideal candidates should have a minimum of six months of sales experience, strong communication skills, and a passion for consultative sales, with a preference for those with SaaS experience. Zendesk promotes a hybrid work model, encouraging collaboration and connection while offering flexibility for remote work.

Zendesk is seeking a Sales Director for its Bay Area Sales team to lead efforts in transforming customer service through AI-driven solutions. The role requires a candidate with a growth mindset and over ten years of software sales experience, including five years in Enterprise sales management. The Sales Director will manage and inspire a high-performing team, develop strategies for driving sales growth, and engage with C-suite executives to position Zendesk as a leader in customer experience innovation. Key responsibilities include hiring, coaching, analyzing sales activities, and providing strategic recommendations for market expansion. The position offers a competitive compensation package with an emphasis on hybrid working and a commitment to diversity and inclusion within the workplace.

Zendesk is looking for a Senior Director, GTM Cadence & Insights to lead their forecasting, pipeline governance, and global revenue analytics efforts. This role will involve collaborating with various teams, such as GTM leadership, Finance, and Revenue Operations, to enhance forecasting accuracy and provide actionable insights through advanced technologies, including AI. Key responsibilities include delivering forecasting dashboards, refining the forecasting process, and operationalizing pipeline health metrics. Candidates should have over 12 years of experience in Sales Operations or related fields, strong analytical skills, and a proven ability to implement AI-driven solutions. The role offers a competitive salary range of $206,000 to $308,000 and emphasizes Zendesk's commitment to diversity and inclusion.

The job description outlines the role of a Resource Manager in the Global Services Operations team at Zendesk, emphasizing the importance of resource optimization and alignment with project demands. The responsibilities include understanding professional services offerings, building partnerships, forecasting resource needs, managing project setups, and ensuring effective resource allocation. Candidates should possess 2-4 years of relevant experience, strong communication and conflict resolution skills, and a detail-oriented approach to resource management. The position is hybrid, requiring some in-office attendance while allowing flexibility for remote work. Zendesk values diversity and inclusion and employs various measures to ensure fair hiring practices.

GitLab is an open-core software company that provides an AI-powered DevSecOps platform utilized by over 100,000 organizations, aimed at facilitating collaborative software development. The company is seeking a VP of Business Systems to lead enterprise systems that support global customer and financial operations, reporting to the CIO and overseeing a team of around 60 professionals. This role emphasizes the development of a comprehensive business systems strategy, focused on improving Quote-to-Cash processes, architecting usage-based billing, and integrating AI across systems. Candidates should possess significant experience in managing business systems, especially in SaaS environments, and demonstrate expertise in various platforms such as Salesforce and NetSuite. GitLab fosters a remote work culture and promotes diversity, encouraging all interested candidates to apply regardless of whether they meet every qualification.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform utilized by over 100,000 organizations, aiming to facilitate collaboration and innovation in software development. The company emphasizes the importance of AI to enhance productivity and values each team member's contributions to drive efficiency and impact in their workflows. Currently, they are seeking a Senior Security Engineer for their Security Incident Response Team (SIRT), a role that focuses on incident detection and response within a compressed four-day work week. Candidates should have experience with security tools, cloud platforms, and a proactive approach to security threats, as well as a desire to learn and excel in incident response skills. GitLab promotes an inclusive hiring process, encouraging applicants from diverse backgrounds and offering support for growth and well-being benefits.

GitLab is an open-core software company focused on creating an AI-powered DevSecOps platform, utilized by over 100,000 organizations, aimed at enhancing collaboration and human progress in software development. The company emphasizes a high-performance culture that fosters innovation and career growth, encouraging all team members to integrate AI into their daily workflows. The Application Security team at GitLab is responsible for ensuring the introduction of secure coding practices, conducting security assessments, and addressing vulnerabilities during software design and development. Candidates looking to join this team are expected to have a technical background in computer science, coding knowledge, and experience in application security practices. GitLab supports a diverse workforce through flexible work arrangements, various employee benefits, and an inclusive hiring process that welcomes applicants from all backgrounds.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform to over 100,000 organizations, emphasizing collaboration and contribution in software development. The company values the integration of AI into workflows to enhance productivity and innovation among its team members. The Application Security team plays a crucial role in ensuring software quality by conducting security assessments, threat modeling, and proposing secure development practices. Candidates for this team should have a strong understanding of application security, programming experience (preferably in Ruby on Rails or Go), and effective communication skills to work with diverse groups. GitLab promotes inclusivity in its hiring process and provides various benefits to its employees, fostering a supportive and equitable work environment.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable everyone to contribute to software development. The company emphasizes the integration of AI into daily workflows to enhance efficiency and collaboration, fostering a culture of innovation and continuous knowledge exchange. The Application Security team is responsible for ensuring the software is secure by conducting design reviews, threat modeling, and security assessments. They seek a candidate with a background in computer science, substantial experience in application security, and skills in programming, threat modeling, and penetration testing. GitLab encourages applicants from diverse backgrounds, stating that many successful candidates may not meet every single requirement, and offers a competitive salary along with comprehensive benefits.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable wide contributions to software development. The company seeks to transform the software landscape by fostering collaboration and leveraging AI to enhance productivity and innovation among its team. Currently, GitLab is looking for an experienced field marketing professional to join their Regional Marketing team in the ANZ region, responsible for crafting integrated marketing campaigns that will boost sales pipeline growth. Ideal candidates should have a strong background in B2B tech marketing, be data-driven, and possess excellent communication skills, with an understanding of Agile and DevOps methodologies. GitLab prides itself on being an equal opportunity employer and encourages applicants from diverse backgrounds to apply, regardless of whether they meet all qualifications.

GitLab is an open-core software company that provides a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations, aiming to enhance collaboration in software development. The company values contributions from everyone, fostering a culture where innovation thrives and team members reach their full potential. The Application Security + Response (ASR) subdepartment focuses on preventing vulnerabilities in GitLab's software and responding to reported security issues. The Principal Application Security Engineer role involves driving security engineering solutions, performing vulnerability research, and establishing secure coding practices. GitLab promotes diversity in hiring and offers various benefits to support employees' well-being, including flexible paid time off and a remote work environment.

GitLab is an open-core software company providing a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations, aimed at allowing everyone to contribute to software development. The company's mission focuses on eliminating barriers in software creation, enhancing collaboration among teams, and leveraging AI to improve efficiency and innovation. They are seeking a Data System Architect to lead the design of scalable, distributed data solutions for both SaaS and self-managed deployments, emphasizing data governance and integration across various platforms. The ideal candidate should possess extensive experience with large-scale data systems, modern data stack technologies, and AI-driven architectures, along with a strong passion for open-source collaboration. GitLab supports a flexible work environment, offers inclusive hiring practices, and values diverse skill sets among applicants, ensuring opportunities for growth and development.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable collective contributions to software development. They are looking for a Manager of Renewals for the Americas region, who will lead a team focused on customer retention and revenue growth. The role emphasizes coaching, developing forecasting accuracy, and collaborating closely with sales and customer success teams to ensure seamless renewals and support customer success. Candidates should possess proven leadership skills, an understanding of renewal forecasting, and proficiency in tools like Salesforce and Gainsight. GitLab promotes a diverse and inclusive work environment, encouraging applications from candidates of varying experiences and backgrounds.

GitLab is an open-core software company offering an AI-powered DevSecOps platform utilized by over 100,000 organizations, aiming to democratize software development by enabling global contributions. As a Fullstack Engineer on the Contributor Success team, you will enhance the effectiveness of GitLab's contributor community through leadership, coaching, and collaboration on various programs that support open source contributions. This role involves tracking and analyzing contributions, advocating for user feedback, and participating in initiatives to improve the overall contributor experience. Candidates should have experience in Ruby and JavaScript development, strong knowledge of Git, and the ability to guide both technical and non-technical community members. GitLab fosters a remote, inclusive culture, providing various benefits and supporting diverse applicants for the position.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform, serving over 100,000 organizations, with a mission to empower everyone to contribute to software development. The company fosters a collaborative environment where team members integrate AI to enhance productivity and innovation. GitLab is hiring for the Signals Engineering team, which focuses on developing threat detection and automation, emphasizing behavioral analysis and tools like SIEM. Ideal candidates should have experience in SOC, detection engineering, or incident response, alongside a proactive approach to identifying security threats. GitLab promotes a diverse and inclusive workplace, encouraging applicants from all backgrounds, and provides various support and benefits for employees.

GitLab is an open-core software company specializing in AI-powered DevSecOps tools, utilized by over 100,000 organizations, with a mission to democratize software contributions and enhance development collaboration. The company prioritizes AI integration in its operations, fostering a culture that values innovation and productivity among its team members. GitLab is seeking an AI Revenue Operations Analyst to join its Revenue Tech team, responsible for advancing AI-driven automation workflows that improve customer acquisition, conversion, and retention. The role involves designing intelligent workflows, managing vendor relationships, and implementing predictive analytics solutions, all while collaborating across various teams to ensure effective integration of AI strategies. The position offers remote work opportunities and a competitive salary range, emphasizing GitLab's commitment to diversity and equal opportunity in its hiring practices.

GitLab is an open-core software company that provides an AI-powered DevSecOps platform utilized by over 100,000 organizations, aiming to enhance collaboration in software development. The company promotes the idea that consumer contributors can accelerate human progress while integrating AI into their team's daily processes for greater efficiency and innovation. GitLab seeks sales professionals who will manage customer relationships, drive sales, and ensure customer satisfaction while contributing insights to product development. The role requires effective communication skills, a passion for open-source software, and experience in software sales. GitLab offers supportive benefits for employee well-being and adheres to equal opportunity employment principles, inviting candidates from diverse backgrounds to apply regardless of their qualifications.

Lucid Software specializes in visual collaboration and has gained recognition as a leader in work acceleration, earning accolades such as a spot on the Forbes Cloud 100 and recognition as a top workplace in technology. The company operates a hybrid workplace model that caters to various working preferences based on team and role requirements, emphasizing core values like teamwork, innovation, and inclusivity. They are seeking a part-time Workplace Experience Specialist for their Raleigh office, responsible for ensuring a seamless work environment by handling facilities management, equipment coordination, and event support. The role requires a commitment of 20 hours per week with specific afternoon and Friday hours, and candidates should possess experience in a professional office setting alongside strong communication skills. Preferred qualifications include facilities management experience and familiarity with high-tech environments, with a focus on creating a positive workplace culture.

Lucid Software is a leader in visual collaboration, offering products such as Lucidchart, Lucidspark, and airfocus to enhance teamwork and innovation. The company values diversity and promotes a hybrid work environment to ensure a healthy work-life balance for its employees. With over 100 million users, including major corporations like Google and GE, Lucid has received numerous accolades for its workplace culture and products. The Senior Cloud Customer Success Manager role merges customer success with technical expertise in cloud platforms, focusing on driving product adoption, optimizing cloud environments, and minimizing churn. Candidates should possess significant experience in customer-facing roles, technical knowledge of cloud solutions, and excellent communication and organizational skills.

Lucid Software is a leader in visual collaboration and work acceleration, recognized for its innovative products and positive workplace culture. The company operates as a hybrid workplace, enabling employees to choose their work environment, and emphasizes core values such as teamwork, empowerment, and inclusivity. The role of a security analyst at Lucid involves protecting corporate assets and web applications, identifying security risks, and developing compliance policies. Candidates are expected to have a degree in a related field, relevant experience, and familiarity with security frameworks. The position also requires strong independent task management and collaboration skills across various internal teams, with a preference for those holding advanced security certifications.

Lucid Software is a leader in visual collaboration and offers products like Lucidchart and Lucidspark, focusing on innovation, teamwork, and creating a respectful work culture. The company operates as a hybrid workplace, promoting a healthy work-life balance and has garnered numerous accolades for its products and workplace environment. With over 100 million users globally, including major clients like Google and GE, Lucid is the most utilized visual collaboration platform among Fortune 500 companies. The role of a Product Support Specialist involves solving complex technical issues for strategic customers through effective communication and collaboration with various internal teams. Candidates should possess a strong sense of ownership, excellent communication skills, and a background in problem-solving, with preferred qualifications including data analytics and project management experience.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and is committed to innovation, excellence, and teamwork. The company prides itself on fostering a diverse and inclusive workplace environment, promoting a healthy work-life balance through hybrid work options. Recognized by various prestigious lists, Lucid serves over 100 million users, including Fortune 500 companies like Google and GE, and partners with industry leaders such as Microsoft and Atlassian. As a Product Support Specialist, responsibilities include managing technical issues, developing product expertise, and collaborating with cross-functional teams to support strategic customers. Candidates should have relevant experience or education, strong communication skills, problem-solving abilities, and a commitment to driving results in a fast-paced environment.

Lucid Software is a leader in visual collaboration, providing tools like Lucidchart and Lucidspark to help teams bring their ideas to life. The company emphasizes core values such as innovation, teamwork, and inclusivity, fostering a hybrid workplace that promotes a healthy work-life balance. Lucid has received multiple accolades for its products and workplace culture, serving a diverse customer base that includes Fortune 500 companies like Google and NBC Universal. New Logo Account Executives are responsible for driving business growth, engaging with potential and existing clients to create value and close sales. Ideal candidates for these roles should possess 1-3 years of relevant sales experience, strong communication skills, and proficiency in tools like Salesforce.

Lucid Software is a leading company in visual collaboration, offering products like Lucidchart and Lucidspark, aimed at helping teams transform ideas into reality. The organization emphasizes core values such as innovation, teamwork, individual empowerment, and maintaining a respectful and inclusive culture. As a hybrid workplace, Lucid promotes a healthy work-life balance with flexible working options for its employees. The company has received various accolades, including listings in the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, and serves over 100 million users globally, including notable clients like Google and NBC Universal. The role of Expansion Account Executives involves driving business growth, ensuring customer engagement, and maintaining strong relationships, requiring relevant sales experience and effective communication skills.

Lucid Software specializes in visual collaboration and work acceleration, offering products such as Lucidchart and Lucidspark, along with airfocus. The company emphasizes its core values of innovation, passion, individual empowerment, and teamwork, while fostering a respectful and inclusive work environment. Lucid operates as a hybrid workplace, promoting a healthy work-life balance with flexible working arrangements. With over 100 million users, Lucid is recognized for its leading role in the visual collaboration space, serving notable clients like Google and GE, and receiving various accolades for its workplace culture. The Expansion Account Executives (AEs) are instrumental in driving business growth and customer engagement, requiring relevant sales experience and strong communication skills, with specific expectations for performance and collaboration.

Lucid Software is a leader in visual collaboration, focused on transforming ideas into reality while adhering to core values like innovation, individual empowerment, and teamwork. The company fosters a diverse and inclusive workplace and offers a hybrid work environment to support work-life balance. Lucid has earned numerous awards for its workplace culture and product excellence, including recognition from Fortune and Glassdoor. The company is seeking driven and passionate individuals to join its sales team, with responsibilities including lead prospecting, conducting needs assessments, and collaborating with Account Executives and Marketing. Ideal candidates should possess strong problem-solving skills, effective communication abilities, and a motivation for exceeding performance goals, with a background in sales being a plus.

Lucid Software is a leader in visual collaboration, focusing on innovation, teamwork, and a respectful and inclusive workplace culture. The company offers a hybrid work environment to promote work-life balance and has received various accolades, including being recognized as a top workplace in technology and software. Lucid's products are utilized by major companies such as Google and GE, and they partner with industry leaders like Microsoft and Atlassian. They are currently seeking passionate and organized individuals for their sales team, emphasizing the importance of strong communication skills and problem-solving abilities. Responsibilities for the sales role include prospecting leads, conducting needs assessments, and collaborating closely with marketing and account executives to drive company growth.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart, Lucidspark, and airfocus to help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and individual empowerment while promoting a respectful and inclusive workplace. With a hybrid work model, Lucid supports work-life balance by allowing employees flexibility in their work environment. The company has received various accolades for its culture and products, serving more than 100 million users globally, including major clients like Google and GE. New Logo Account Executives at Lucid are responsible for driving business growth, managing customer relationships, and achieving sales goals through various engagement strategies.

Lucid Software leads in visual collaboration, offering products like Lucidchart and Lucidspark to help teams transform ideas into reality. The company emphasizes innovation, excellence, and teamwork while promoting a diverse and inclusive work culture in a hybrid workplace. With over 100 million users, including major clients like Google and NBC Universal, Lucid has been recognized on prestigious lists such as the Forbes Cloud 100 and Fortune Best Workplaces in Technology. The role of New Logo Account Executives (AEs) involves driving business growth and closing sales opportunities through strategic engagement with potential and existing customers. Candidates for this role should have at least three years of sales experience, strong communication skills, and preferably a degree in addition to familiarity with tools like Salesforce.

Lucid Software is a leader in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark. The company prioritizes core values such as innovation, teamwork, individual empowerment, and inclusivity within a hybrid workplace model that supports work-life balance. Lucid has received numerous accolades for its products and culture, appearing on several prestigious lists and serving over 100 million users, including Fortune 500 companies. The Mid-Market Expansion Sr. Account Executive role focuses on strategic growth and customer engagement for existing Lucidchart and Lucidspark clients while ensuring renewals and expanding product adoption. Candidates are expected to have strong communication skills, experience in tech/SaaS sales, and a collaborative mindset, with certain preferred qualifications including familiarity with Salesforce and software sales experience.

Lucid Software is a leader in visual collaboration, offering products such as Lucidchart and Lucidspark to help teams transform ideas into reality. The company values innovation, individual empowerment, and teamwork, and fosters a respectful and inclusive work environment, operating as a hybrid workplace to promote work-life balance. Lucid has been recognized for its workplace culture, reportedly serving over 100 million users, with prominent clients including Google and NBC Universal. The role of an Enterprise Expansion Account Executive involves managing sales for the airfocus solution, building relationships with enterprise-level product teams, and driving revenue growth through consultative selling and strategic account management. Candidates for this position should have substantial experience in enterprise SaaS sales, particularly with product teams, and possess strong negotiation and communication skills.

Lucid Software is a leader in visual collaboration and offers products like Lucidchart and Lucidspark, focusing on innovation and teamwork. The company promotes a diverse and inclusive workplace environment, supporting a hybrid work model that allows flexibility for employees. With over 100 million users, Lucid's solutions are widely used by Fortune 500 companies, including major clients like Google and GE. The role of an Emerging Enterprise New Logo Account Executive involves managing the full sales cycle, building relationships with key stakeholders, and collaborating with internal teams to ensure customer success. Candidates should have B2B software sales experience, strong communication skills, and a proactive approach to driving business growth.

Lucid Software is a leader in visual collaboration tools, offering products like Lucidchart, Lucidspark, and airfocus to help teams turn ideas into reality. The company emphasizes core values such as innovation, individual empowerment, teamwork, and inclusivity, creating a hybrid workplace that promotes a healthy work-life balance. Lucid has received numerous accolades, including spots on the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, reflecting its impact and workplace culture. The Corporate New Logo Account Executives are responsible for driving growth by managing full sales cycles and building relationships with high-potential corporate accounts while collaborating with cross-functional teams. Successful candidates should have at least four years of B2B software sales experience, excellent communication skills, and a strong ability to manage customer relationships and sales pipelines.

Lucid Software is a leader in visual collaboration, providing tools like Lucidchart and Lucidspark to help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and individual empowerment, fostering a diverse and inclusive work environment. Lucid operates as a hybrid workplace, supporting a healthy work-life balance for its employees, who can choose to work remotely or in-office. With over 100 million users globally and partnerships with major companies like Google and Microsoft, Lucid is the most utilized visual collaboration platform among Fortune 500 organizations. The Implementation Services team is crucial in ensuring customer success by providing tailored onboarding experiences, project management, and training for effective product adoption.

The organization invites applications from individuals who are enthusiastic about their mission, even if there are no current positions that match their backgrounds. By submitting a resume, candidates can enter a talent pool for future job opportunities aligned with their skills and interests. This application is open to candidates from any U.S. state as well as specific international locations, including Amsterdam, Hamburg, and Melbourne. The company is legally able to hire in these areas. Interested individuals are encouraged to apply, even without a specific role in mind.

Lucid Software specializes in visual collaboration and work acceleration, helping teams transform ideas into reality while receiving multiple accolades for its workplace culture and products. The company offers a hybrid work environment, valuing teamwork, innovation, empowerment, and diversity among its employees. Currently, Lucid is seeking a Front End Engineer with a strong background in web application development and a passion for design to join its Marketing Engineering Team. The role involves coding various digital marketing assets, converting design mockups into functional web pages, and collaborating with other marketing teams to deliver high-quality solutions. Ideal candidates should possess at least three years of web development experience, particularly with JavaScript frameworks, and be proficient in coding practices, component architecture, and collaborative work using tools such as Git.

Lucid Software, a leader in visual collaboration and work acceleration, fosters a hybrid workplace and emphasizes core values like teamwork, innovation, and inclusivity. The company is seeking a Front End Engineer for its Marketing Engineering Team, focusing on building front-end web applications and solving complex problems. Responsibilities include coding digital marketing assets, converting design mockups, and collaborating with various marketing teams while using diverse web technologies, primarily Gatsby.js, React, and TypeScript. Candidates should have at least three years of web development experience, expertise in HTML and CSS, and the ability to create scalable and reusable components. Preferred qualifications include familiarity with technologies like Docker and GraphQL, as well as an understanding of digital marketing practices and experience with CMS platforms.

Lucid Software specializes in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark. The company emphasizes core values such as innovation, excellence, teamwork, and inclusivity, fostering a hybrid work environment to maintain work-life balance. Lucid has achieved numerous accolades, including recognition in the Forbes Cloud 100 and Fortune’s Best Workplaces in Technology, and its solutions serve over 100 million users globally, including major clients like Google and GE. Enterprise Account Executives (EAEs) play a critical role in driving strategic growth for existing customers in the EMEA region, focusing on identifying new opportunities and managing complex sales cycles. Candidates for EAE positions should have significant sales experience, particularly with enterprise clients, and possess strong project management and communication skills.

Lucid Software is a leader in visual collaboration and work acceleration, offering tools like Lucidchart and Lucidspark to help teams turn ideas into reality. The company prioritizes innovation, individual empowerment, and teamwork while promoting a diverse and inclusive culture. Lucid operates as a hybrid workplace, supporting remote and flexible work options to maintain a healthy work-life balance. Recognized globally, Lucid's products are utilized by over 100 million users, including major clients like Google and GE, and the company collaborates with industry leaders like Atlassian and Microsoft. The role of Enterprise Account Executives involves driving strategic growth within existing customer accounts in EMEA, requiring sales experience in SaaS, effective communication, and the ability to project manage complex sales processes.

Lucid Software is recognized as a leader in visual collaboration and work acceleration, offering products like the Visual Collaboration Suite and airfocus for teams to transform ideas into reality. The company is committed to core values such as innovation, individual empowerment, and teamwork, fostering an inclusive workplace culture while providing flexible work arrangements. Lucid's solutions have reached over 100 million users globally, with high-profile customers including Google and GE, and the company has received numerous accolades for its business practices and workplace environment. Enterprise Account Executives (EAEs) play a crucial role in driving growth for existing clients in EMEA by identifying market opportunities, managing customer relationships, and collaborating with internal teams to maximize sales. Candidates for this position are expected to have a strong background in SaaS sales, particularly with enterprise customers, and possess excellent communication skills alongside experience with various sales tools and CRMs.

Lucid Software is a leader in visual collaboration, offering products like the Visual Collaboration Suite (including Lucidchart and Lucidspark) and airfocus. The company prioritizes innovation, teamwork, and inclusivity while supporting a hybrid work environment to promote work-life balance. Lucid's customer base includes over 100 million users globally, with notable clients such as Google, GE, and NBC Universal, and has received various accolades for its business and workplace culture. The Digital Customer Success Specialists play a vital role in ensuring customer success by understanding their business objectives, monitoring key metrics, and fostering effective communication. Ideal candidates for this role possess a bachelor's degree, prior client-facing experience, effective communication skills, and a passion for problem-solving in a fast-paced environment.

Lucid Software is a leader in visual collaboration, offering products such as Lucidchart and Lucidspark that help teams transform ideas into reality. The company emphasizes core values like innovation, teamwork, and inclusivity while maintaining a hybrid workplace that supports a healthy work-life balance. With over 100 million users, including major clients like Google and GE, Lucid has received significant accolades for its workplace culture and innovative products. The Customer Success Team is crucial in maximizing customer value and ensuring satisfaction through proactive communication and strategic engagement. To succeed in the role of Customer Success Specialist, candidates should possess strong communication skills, a strategic mindset, and a commitment to problem-solving within a dynamic environment.