The Ampin App
deep insights into the Atlassian community

Zendesk is positioning itself as a leader in customer experience and employee services with an AI-powered Resolution Platform that enables brands to deliver smarter, faster, and more personal service at scale. The Solutions Consultant will partner with customers and internal teams to lead discovery, design tailored solutions, and translate AI capabilities into clear, measurable value stories. The role includes architecting AI-powered CX solutions, building seamless integrations via Zendesk APIs and cloud platforms, and collaborating across Sales, Product, Engineering, and Customer Success to align on strategy. You’ll drive business impact by turning AI analytics and automation KPIs into ROI, champion AI adoption, and develop industry playbooks while staying ahead of CX, ES, and AI innovations. Ideal candidates have 3+ years of presales/solutions consulting in AI/SaaS, strong communication skills, and willingness to travel; Zendesk emphasizes hybrid work, equal opportunity, and diversity and inclusion, with accommodations available and AI screening in accordance with policy.

Zendesk is seeking a Public Sector Account Executive to grow its Public Sector SaaS sales by acquiring new customers and expanding existing partnerships. The role involves driving top-line revenue, cross-selling to existing customers, nurturing strategic relationships, using data and customer insights to improve prospecting and retention, and leading complex, multi-month sales cycles with proof-of-concept stages. Candidates should have a BA/BS or equivalent, at least five years in Public Sector sales or solution engineering (preferably SaaS), a proven quota attainment record (two of the last three years), experience selling to VP/C-level in Public Sector, ability to travel, and familiarity with Salesforce, Outreach, and Clari. The US annualized OTE ranges from $216,000 to $324,000 with a 50/50 base/commission mix, and offers may include bonuses or benefits depending on location and capability. Zendesk emphasizes a mission of delivering calm in customer service, supports hybrid and inclusive work options, notes that AI may screen applications, and is an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is expanding its world-class CX platform and has built a $200m ARR AI business used by over 20,000 customers, with AI automating up to 80% of service interactions. The role is an inbound sales position in the ASEAN market, working with internal teams to respond to inbound leads and qualify opportunities that feed the sales pipeline. Key responsibilities include engaging with prospects to understand challenges, generating high-value pipeline by qualifying SMB to Enterprise leads, handling a high volume of inbound inquiries, and developing a strong prospect pipeline with a superior customer experience. Candidates should have about 2 years of sales experience, a competitive, self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferable. Zendesk emphasizes a high-performance, diverse culture with a hybrid work model and equal opportunity employment, noting that AI may screen applications and that accommodations are available for applicants with disabilities.

Zendesk is hiring for a Sales Development role in EMEA, presenting it as a top sales training ground that focuses on recruiting high-potential talent and coaching for sales excellence to drive growth in the region. The role involves being a key team member driving new business, managing a busy outbound pipeline, prospecting into cold accounts and new groups within existing customers, and generating high-value pipeline across startups, unicorns, and enterprise businesses while delivering an outstanding customer experience. Requirements include at least 6 months of sales experience, a passion for consultative SaaS sales, a “Can Do” / “Winner” attitude with a self-starter mindset, excellent written and verbal communication, fluency in English and Arabic, and a bachelor’s or master’s degree is preferable, with availability to work in a Lisbon hybrid model. Zendesk highlights a hybrid work model, a global presence, and the potential use of AI or automated decision systems for screening, while affirming equal opportunity, ongoing diversity, equity & inclusion efforts, and accommodations for applicants with disabilities. The posting emphasizes Zendesk’s mission to power billions of customer conversations and invites candidates to join a talented, ambitious, and fun sales team that embodies the company culture.

Figma is expanding its team to make design accessible to all, and the Enterprise Specialist on the Product Support team will help define and elevate support for Figma’s top customers. The role involves diagnosing complex issues, owning cases from start to resolution, guiding large organizations through workspace configurations, and representing the voice of the customer to inform product and process improvements. Candidates should be fluent in Japanese, Korean, or Portuguese with 3+ years of enterprise SaaS support experience, and experience with system administration or guiding intricate implementations; the role can be based in a US hub or fully remote in the US. Nice-to-have skills include SAML/SSO and SCIM troubleshooting, familiarity with UX tools, and an interest in AI concepts, with opportunities to pilot new approaches and advocate for scale-ready processes. Compensation includes an hourly base pay range for SF/NY hubs of $43.80–$63.90, equity and a comprehensive benefits package, with remote roles localized in pay; interviews require cameras on, and onboarding is in-person.

Figma is growing its Enterprise Support team to partner with the Enterprise Support Manager and craft exceptional support for its top customers, ensuring trust across Sales, Product, and Engineering. As an Enterprise Specialist, you’ll diagnose complex inquiries, own cases end-to-end, guide large organizations through workspace configurations, and advocate for customers while feeding product improvements with data-backed insights. The role requires 3+ years in technical SaaS support for enterprise clients, fluency in Japanese, Korean, or Portuguese, and experience with system administration or complex implementations; SAML/SSO and SCIM troubleshooting are a plus, along with UX tooling or AI interest. It can be based in SF/NY hubs or remote in the US, with an hourly base pay range of $43.80–$63.90 for SF/NY and remote pay localized to the work location (80–100% of range), plus equity and a comprehensive benefits package. Figma emphasizes diversity and accommodations, requires cameras on during video interviews and in-person onboarding, and processes candidate data under its privacy notice.

Figma is growing its Product Support team and seeking an Enterprise Specialist to define and elevate Enterprise Support for top customers, partnering with the Enterprise Support Manager and coordinating with Sales, Product, and Engineering. The role involves diagnosing sophisticated inquiries, owning cases end-to-end, guiding large-scale workspace configurations with customers, acting as the voice of the customer, and managing high-risk escalations while identifying trends to feed into product enhancements and process automation. Requirements include 3+ years in a technical SaaS support role for enterprise customers, fluency in Japanese, Korean, or Portuguese, and experience with system administration for large end-user communities; plus preferred experience with SAML/SSO, SCIM, UX tools, and an interest in AI concepts. It’s a full-time role available from US hubs or remote in the US, with disclosed SF/NY hourly base salary range of $43.80–$63.90 and remote pay localized to 80–100% of range, plus equity and a comprehensive benefits package. Figma emphasizes growth and inclusion, offers accommodations for applicants with disabilities, requires cameras on during video interviews, and in-person onboarding for new hires; candidate data will be processed per Figma’s privacy notice.

Figma is growing its team to make design accessible and to empower collaboration, with the Enterprise Specialist on Product Support partnering with the Enterprise Support Manager to define exceptional support for Figma’s top customers and coordinate with Sales, Product, and Engineering. This full-time role requires a technical support expert for enterprise-level customers who can diagnose issues, determine solutions, anticipate impact, and advocate for the customer, and it requires fluency in Japanese, Korean, or Portuguese, with eligibility to work from a US hub or remotely in the United States. You’ll develop product expertise, own cases end-to-end, guide large-scale organizations through workspace configurations with Sales, capture customer feedback for feature and process improvements, manage high-risk escalations, identify trends, and participate in pilots to scale efficient, personalized support. Requirements include 3+ years in a technical SaaS support role for enterprise customers, professional fluency in one of the specified languages, experience with system administration for large user communities, and the ability to translate technical issues into business impact; SAML/SSO and SCIM troubleshooting, UX tools, and AI familiarity are a plus. Figma offers a compensation package including an hourly base pay range for SF/NY hubs ($43.80–$63.90) with remote roles localized by location, equity, comprehensive benefits, and accommodations, and notes that interviews require cameras on and onboarding may be in-person.

Figma is growing its team to make design accessible and to support ideas from brainstorming to code in real time, worldwide. The company is hiring an Enterprise Specialist on the Product Support team to help define an exceptional support experience for Figma’s top customers, collaborating with Sales, Product, and Engineering. The role requires 3+ years in a technical SaaS enterprise support environment, fluency in Japanese, Korean, or Portuguese, and Experience with large end-user administration or complex implementations, with duties including diagnosing issues, owning cases, guiding large-scale workspace configurations, capturing feedback for feature development, managing high-risk escalations, and identifying trends for product improvements. Nice-to-have skills include SAML/SSO/SCIM troubleshooting, experience with UX tools like Adobe XD, Sketch, or Framer, and an interest in AI concepts, with a Grow as you go mindset and openness to candidates who don’t match every point. Compensation includes location-based salary ranges with remote options, equity, and a broad benefits package, plus equal opportunity employment and accommodations; candidates should expect camera-on video interviews and in-person onboarding.

Figma is expanding its Product Support team with an Enterprise Specialist role focused on defining and elevating Enterprise Support for its top customers, delivering trusted experiences across internal partners like Sales, Product, and Engineering. The role requires diagnosing complex inquiries, owning cases end-to-end, guiding large organizations through workspace configurations, and voicing customer needs to inform feature development and process improvements; it also involves acting as the point of contact for high-risk escalations and identifying trends to share with Product and Engineering. The company is seeking specialists fluent in Japanese, Korean, or Portuguese, with 3+ years of enterprise SaaS support experience, plus experience with large-scale system administration and evaluating the business impact of technical issues. The position can be based in one of Figma’s US hubs (SF or NYC) or remotely in the United States, and offers an hourly base pay range of $43.80–$63.90 plus equity and a broad benefits package. Figma emphasizes growth, diversity, and accommodations, requires cameras on for video interviews, and notes in-person onboarding, with a commitment to accessibility in hiring and privacy protections.

Sentry is on a mission to help developers write better software faster and operates with a hybrid work model, supported by strong funding and a large customer base. The Developer Experience role in San Francisco is a hands-on, hybrid position focused on crafting and shipping excellent developer docs, content, and product narratives, with close partnership to Product and Engineering. Responsibilities include managing the docs platform, hosting developer events, building content that excites developers to use Sentry, and gathering user insights to influence product direction while collaborating across teams. Qualifications require 5+ years as a developer, 3+ years in advocacy or education, multiple examples of technical educational content, active community contributions, strong communication, and the ability to balance customer needs with business priorities; the base salary range is $150,000 to $190,000 plus benefits. Sentry emphasizes equal opportunity and accessibility, offers accommodations as needed, and invites applicants to apply.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams work better from vision to value. Since its 2007 origins as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, aiming to be a tech company with a heart. The role is for a passionate front-end developer to join the engineering team and collaborate with product managers, designers, developers, QA, and technical writers on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, focusing on solving customers’ problems. Responsibilities include writing efficient TypeScript/JavaScript client-side code, creating unit and integration tests, reviewing peers’ code, and solving problems with attention to UX, security, and performance while working with cross-functional teams to maintain Atlassian plugins used by thousands. Requirements include 4+ years of frontend experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML, experience building complex UIs, good usability and performance skills, excellent English, autonomous remote work capability, and optional Java/Kotlin plus, with benefits like remote-first, unlimited vacation, health/dental/vision, training reimbursement, travel, and an inclusive culture.

Atlassian is seeking a Senior Privacy Counsel - Go-to-Market (GTM) and Trust for the US West Coast to tackle advanced privacy challenges within a global, distributed environment, reporting to the Lead of the GTM + Trust team. Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. Key responsibilities include providing expert privacy counsel to GTM and Trust across the customer lifecycle, contributing to pre-sales content, ensuring compliance with global privacy laws, supporting cloud migrations, and aiding strategic privacy negotiations. The role also involves direct customer engagement to address privacy needs and advising on the impact of emerging privacy laws with practical responses. It requires cross-functional collaboration with Internal stakeholders such as Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy into business initiatives and roadmaps.

The position is Senior Privacy Counsel - Go-to-Market (GTM) and Trust, based in the US West Coast, reporting to the Lead of the GTM + Trust team. Atlassian offers flexible work arrangements—office, home, or hybrid—and can hire in any country where it has a legal entity. The role involves providing expert privacy counsel to GTM and Trust teams throughout the customer lifecycle, including pre-sales content development, global privacy law compliance, and support for cloud migrations and strategic privacy negotiations. It also requires directly engaging with customers to address their privacy needs and expectations. Additionally, the role entails advising on the impact of emerging global privacy laws and collaborating with internal stakeholders across Legal, Sales, Trust, Engineering, Product, Security, People, and IT to integrate privacy into business initiatives and roadmaps.

Atlassian is seeking a highly skilled Privacy attorney to join its Privacy team as Senior Privacy Counsel for Go-to-Market (GTM) and Trust on the US West Coast, tackling cutting-edge privacy challenges in a global, distributed environment. The role reports to the Lead of the GTM + Trust team. Atlassian offers flexible work arrangements, allowing office, home, or hybrid work, and hires people in any country where the company has a legal entity. Responsibilities include providing expert privacy counsel to GTM and Trust across the customer lifecycle—pre-sales content, global privacy compliance, cloud migrations, and strategic privacy negotiations. The role also involves direct customer support for privacy needs, staying abreast of evolving privacy laws, and collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy into initiatives and roadmaps.

Atlassian offers flexible work options—office, home, or a combination—with global hiring and virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Principal Machine Learning Scientist for the Central AI team in Bellevue, WA, within the Atlassian Intelligence program. Central AI builds the core infrastructure, data pipelines, frameworks, and models to accelerate AI feature development and provide cohesive AI experiences across the company. The team aims to deliver underlying infrastructure and shared AI capabilities (such as search, knowledge discovery, and conversation) to prevent silos and enable cross-team collaboration. The Principal ML Engineer will drive development of cutting-edge ML algorithms, train models, collaborate with product, engineering, and analytics teams, design architectures, conduct experiments and evaluations, and mentor emerging ML engineers to realize AI's transformative potential across Atlassian's offerings.

Atlassian offers a flexible, distributed work model with options to work from an office, from home, or a combination, and hires globally where they have a legal entity, with interviews and onboarding conducted virtually. They are seeking a Principal Machine Learning Scientist to join the Central AI team located in Bellevue, WA. Central AI builds the fundamental infrastructure, data pipelines, frameworks, models, and capabilities to accelerate AI feature development across the company and enable cohesive AI experiences, while most AI initiatives are developed by federated product teams with Central AI providing the underlying foundation. The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation across products and platform, ensuring a unified foundation and shared AI capabilities such as search, knowledge discovery, and conversation. As a Principal ML Engineer, you will drive development and implementation of cutting-edge algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design system and model architectures, run experiments, evaluate models, and mentor emerging ML engineers to realize AI’s transformative potential across Atlassian’s offerings.

At Atlassian, employees can choose to work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. The role focuses on delivering world-class customer support via chat, email, and phone, owning and troubleshooting customer technical issues, escalating as per SOPs, and creating knowledge base articles for reuse. Additional duties include participating in technical communications within the Technical Support team, sharing best practices, and pursuing a technical specialization through ongoing training. Competencies include customer orientation, effective communication, adaptability, teamwork, and a strong learning aptitude, while qualifications call for 3-5 years of technical support or related experience, experience supporting customers across multiple channels in a high-volume environment, and must-have skills in SQL, log analysis, APIs/REST, browser developer tools, HAR file analysis, Splunk, and basic networking concepts. Nice-to-have skills include OAuth-based authentication and SSO/SAML, Linux, mail flow concepts and protocols, familiarity with cloud technologies (AWS), and experience understanding and debugging Java-based applications and stack traces.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where the company has a legal entity. The role focuses on delivering world-class customer support via Chat/Email/Phone, owning and troubleshooting customer technical issues, escalating per SOP, and creating knowledge base articles for reuse. The position includes participating in technical communications within the Technical Support team, focusing on a technical specialization, and receiving ongoing technical training. Core competencies include customer orientation, effective communication, adaptability, teamwork, and a learning aptitude. Required qualifications include 3-5 years in technical support/SAAS/system administration for a large user base, experience across multiple support channels, and must-have skills such as SQL queries, log analysis, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic network knowledge, with nice-to-haves like OAuth/SSO, Linux, mail protocols, cloud/AWS, and Java-based application troubleshooting.

Zendesk seeks a senior leader (Voice AI Engineering Principal or Group Tech Lead - Voice AI) to spearhead the design, research, and deployment of cutting-edge speech and NLP technologies (ASR, TTS, LLMs) for scalable, voice-enabled customer experiences. The role includes building and scaling a high-performing AI/ML team, fostering a research-driven culture, and partnering with researchers, software engineers, and product teams to turn advanced models into robust production systems and roadmaps. Responsibilities emphasize architectural ownership of low-latency, multilingual voice platforms, real-time components (STT/TTS/VAD), engineering standards, evaluation platforms, safety/defense, and driving multi-quarter initiatives across multiple teams. Required qualifications include 10+ years of software engineering with 4+ years in AI/ML and 2+ years in leadership, deep expertise in LLM-oriented architectures and speech systems, experience deploying on cloud (AWS/GCP/Azure), and proficiency in Python and DL frameworks, with preferred MS/PhD and real-time streaming experience. Zendesk notes a hybrid work model, a commitment to diversity and inclusion, the possibility of AI-based screening in hiring, and accommodations for applicants with disabilities.

Zendesk is hiring an Account Executive to grow its Commercial SaaS business, focusing on new customer acquisition and expanding existing partnerships, with an emphasis on Generative AI-driven solutions. The role owns the full sales lifecycle—from prospecting and negotiation to closing—driving top-line revenue, building a robust pipeline, and ensuring customer satisfaction and long-term strategic partnerships. Requirements include a BA/BS or equivalent, 4+ years in B2B SaaS or solution engineering, experience selling in the UK/Ireland market, ability to navigate complex multi-month deals and engage C-level executives, and familiarity with AI/ML concepts plus Salesforce, Clari, and Gong. The candidate will act as a strategic advisor to executives, pursue cross-sell opportunities, use data insights to optimize prospecting and retention, and collaborate across teams to exceed quarterly and annual revenue goals. Zendesk champions a hybrid, inclusive workplace, notes AI may screen applications, and remains an AA/EEO/Veterans/Disabled employer committed to diversity, with accommodations available for applicants who need them.

The Senior Technical Account Manager (Sr. TAM) at Zendesk acts as a strategic advisor and technical leader for the company’s most complex enterprise customers, designing and implementing sophisticated customer experience strategies and roadmaps that deliver measurable business impact and ROI while mentoring the broader TAM organization. Responsibilities include serving as the technical strategist, architecting and documenting complex CX ecosystems (including multi-brand setups and integrations), leading executive reviews and ROI-focused planning, and coordinating Zendesk resources across multiple implementations. Required qualifications entail 12+ years of technical experience (8+ in enterprise), a proven record as a trusted executive advisor in SaaS environments, expertise in service management and CX transformation, and excellent cross-functional leadership and communication; advanced Zendesk product knowledge is a plus. Key competencies emphasize strategic leadership, business impact, enterprise influence, and mentorship, with success indicators such as adoption and expansion of Premier Enterprise offerings, the TAM being recognized as a trusted advisor, proactive avoidance of issues, and ongoing influence on product strategy. The role is based in Mexico City or the State of Mexico with a hybrid in-office schedule, and Zendesk notes its inclusive culture, potential AI screening, equality and accommodations policies, plus English proficiency (Portuguese a plus).

Zendesk is seeking a high-energy SMB Account Executive with a hunter mindset to acquire net-new customers while also owning and growing a book of business through cross-sell, upsell, and ongoing customer success. The role centers on driving top-line revenue, building and managing a robust pipeline, leading competitive sales cycles, and using data insights, customer signals, and adoption metrics to target prospects and strengthen retention, with Salesforce activity tracked and forecasts delivered. You’ll consistently pursue cross-sell and upsell opportunities, collaborate with internal teams to optimize territory strategy, and ensure high satisfaction and expansion within your accounts. Requirements include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven net-new acquisition track record, strong prospecting and closing skills, an entrepreneurial hunter mindset, and familiarity with sales tools like Salesforce, Groove, and Clari. Zendesk supports a hybrid work environment, is an equal opportunity employer focused on diversity and inclusion, and notes that AI may be used in screening with accommodations available for applicants with disabilities.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value from vision to impact. Since its 2007 beginnings as a time-tracking project, Tempo has grown into the #1 time management add-on for Jira and expanded through tools and acquisitions within the Atlassian ecosystem, aiming to help everyone work better with heart. The Digital CS Player/Coach role exists to bridge high-level strategy and technical execution, requiring a leader who can define digital strategy and also dive into tools to build complex workflows. You will lead a small squad of Digital CSMs, mentor the team, own high-priority programs, serve as a power user of Gainsight and Intercom, create and adapt enablement content, and drive a data-driven, cross-functional strategy with experimentation. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development, an inclusive culture, and opportunities to travel to international offices.

Tempo has 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted Atlassian ecosystem partner, focused on helping teams work smarter. The role of Digital CS Player/Coach is to lead a growing Digital Customer Success team by bridging high-level strategy with technical execution, combining leadership with hands-on program architecture and automation. Key duties include mentoring a team of Digital CSMs, serving as a power user of CS tools, owning high-priority programs, creating content, and establishing a data-driven experimentation framework while aligning with Product, Marketing, and Sales. Requirements include 3+ years in Digital/Tech-Touch programs, 1+ year of people leadership, hands-on proficiency with a CS platform and marketing automation, strong data and copywriting skills, plus a remote-first culture with comprehensive benefits.

Tempo serves over 30,000 customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. The company began in 2007 as a time-tracking tool, is now the #1 time management add-on for Jira, and is a trusted name in the Atlassian ecosystem. Tempo aims to be a tech company with a heart, continuously innovating products while helping the world work smarter. The role described is for a front-end developer to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating across product managers, designers, developers, QA, and writers. Requirements include 4+ years of front-end experience with TypeScript and React, strong UI, usability, and performance skills, along with remote-work ability and English proficiency, and benefits feature a remote-first environment, unlimited vacation, comprehensive health coverage, training reimbursements, and an inclusive, equal-opportunity workplace.

Appfire is a remote-first company that believes great work happens when people choose how they work, offering flexible time off, opportunities for growth, and global collaboration. They’re hiring a Senior Software Engineer to design, build, and maintain Jira Cloud apps on the Atlassian Forge platform, with an option to work remotely from Bulgaria; duties include end-to-end feature ownership in React+TypeScript, performance optimization, code reviews, mentoring, and CI/CD improvements. Requirements include 5+ years of frontend or full-stack experience, proficiency in TypeScript and React, experience with cloud/serverless apps (Forge/AWS), REST APIs, CSS/SCSS, build tools, Git, and Agile practices; nice-to-haves include Atlassian Forge/Connect, testing frameworks, and AWS experience. The role offers benefits such as equity, access to Appfire University, health insurance, volunteering days, remote work flexibility, 25 days of vacation, and various perks including a new LEED-certified office building. Appfire is a growing, recognized employer with CSR through Appfire Town, ISO27001/27017 and SOC 2 certifications, and a commitment to equal opportunity, serving 20,000+ customers including Fortune 500 companies.

Atlassian offers flexible work arrangements (office, home, or hybrid) globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. Its mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket powering collaboration across industries—from NASA to Cochlear. The Central AI Org drives AI innovation across Atlassian by building horizontal AI capabilities, a centralized Search/Q&A/Conversational AI system, and exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI and ML by delivering foundational tools that integrate with the Atlassian Data Platform to enable secure, scalable AI workflows for teams, customers, and partners. The Principal Machine Learning System Engineer role focuses on developing and refining core ML infrastructure to support engineers and data scientists, requiring 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud familiarity, big data, and GenAI/LLMs.

Atlassian supports a distributed-first work model, allowing employees to work from an office, remotely, or a mix, with global hiring and virtual interviews. Its mission to unleash the potential of every team underpins products like Jira, Confluence, and Bitbucket that enable collaboration and have driven real-world successes such as NASA’s Mars Rover and Cochlear’s hearing technologies. The Central AI Org leads AI innovation and builds a robust Atlassian AI infrastructure, including a centralized Search, Q&A, and Conversational AI system, with aims to integrate AI across and beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI by providing foundational tools that integrate with the Atlassian Data Platform while adhering to security and data usage policies, enabling teams, customers, and ecosystems to leverage AI/ML capabilities. The Principal Machine Learning System Engineer role involves leading end-to-end ML infrastructure projects for Jira and Confluence, curating datasets, fine-tuning LLMs, driving collaboration across teams, mentoring juniors, and requires 5+ years in ML infra, end-to-end ML lifecycle, large-scale distributed systems, Python and ML frameworks, MLOps, and GenAI/RAG experience, with cloud and big data processing knowledge preferred.

1) Atlassian offers flexible work options and hires globally with virtual interviews and onboarding as part of its distributed-first approach. 2) Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration across industries, as illustrated by examples such as NASA's Mars Rover and Cochlear. 3) The Central AI Org is dedicated to AI innovation and building a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system that integrates with all Atlassian products and potential external integrations. 4) The AI & ML Platform Team aims to democratize AI by delivering tools to develop, deploy, measure, and operate AI/ML experiences that integrate with the Atlassian Data Platform while enforcing security and data usage policies. 5) The Principal Machine Learning System Engineer role focuses on creating core ML infrastructure, collaborating with Jira/Confluence teams, curating datasets, fine-tuning LLMs, and leading end-to-end ML projects, requiring 5+ years of ML infra experience, end-to-end lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud and big data skills, GenAI/RAG experience, and mentoring across teams.

SmartBear provides complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million professionals at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The role is Senior C++ Software Engineer for TestComplete, based in Bangalore on a hybrid model, focusing on developing and maintaining the testing tool using C++ and enhancing backend functionality while collaborating with the team. Responsibilities include designing and implementing backend components in C++, integrating frontend and backend, participating in technical discussions, conducting code reviews, and developing and executing tests across web, mobile, and desktop test automation. Requirements include 8+ years of software engineering experience in C++, familiarity with Delphi, Windows programming, solid object-oriented and design pattern knowledge, experience with CI/CD pipelines, a BS in CS or equivalent, and English at least at B2 level. SmartBear emphasizes diversity, inclusion, ethical practices, and work-life balance, with a global presence and awards, inviting candidates to explore the TestComplete product page and free trial.

Zendesk is seeking a Senior Data Engineer in its Enterprise Data & Analytics team to develop curated data products and serve as a data-model expert, primarily building data warehouse solutions in BigQuery/Snowflake using dbt, Airflow, and Terraform to provide a single source of truth across Zendesk. The role involves collaborating with teammates and business partners to collect requirements, design data models, transform raw data into schemas for various domains, and design/build/maintain ELT pipelines to ensure reliable reporting with Airflow, Fivetran, and dbt, while refining data quality and promoting best engineering practices. Basic qualifications include 5+ years in data engineering and data modeling/architecture, 5+ years writing complex SQL and working with cloud columnar databases (Snowflake), 2+ years of production dbt experience, ability to translate business requirements, strong documentation, and experience with Python or similar languages. Preferred qualifications include hands-on Snowflake administration and query optimization, knowledge of Kimball/Inmon data modeling, experience across multiple business domains, 3+ production-grade dbt projects, and expert Python skills. The data stack includes Snowflake, Fivetran, dbt, Airflow, Kafka, and HighTouch for ELT; Tableau/Looker for BI; and GCP/AWS/Kubernetes/Terraform/GitHub Actions for infrastructure, with a US salary range of $151,000 to $227,000 plus potential bonuses, and a hybrid work model along with Zendesk’s commitments to diversity, inclusion, and accommodations on request.

Zendesk is hiring for a Sales Development role in EMEA to fuel new business and provide a training-ground for sales careers within the company. You will be a key member of the sales team, managing a busy outbound pipeline, prospecting into new accounts and divisions of existing customers, and delivering an outstanding customer experience. Candidates need at least 6 months in a sales-related role, a passion for consultative/SaaS sales, strong communication, a winner mindset, English fluency, and hybrid work availability with a Lisbon office plus remote work; a bachelor’s or master’s degree is preferred. Zendesk emphasizes its collaborative, inclusive culture and a hybrid work model, and is an equal opportunity employer committed to diversity, equity, and inclusion. The hiring process may use AI screening, and the company offers accommodations for applicants with disabilities.

Zendesk is hiring a Manager of Customer Success to lead up to 10 Customer Success Managers for high and medium touch segments, with the goal of helping customers buy more, stay longer, and advocate for the company. The role blends human talent, technology, and relentless reinvention to build a customer outcomes powerhouse and position Zendesk as a Career destination for Customer Success. Its overarching objectives are to drive strategic adoption and integration of AI-enabled CS tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. You’ll build and lead a team of Value Architects, own forecasting and portfolio health, lead internal reviews, and drive AI-driven risk management, churn/expansion playbooks, and cross-functional initiatives. The ideal candidate has 9+ years in CS or related roles, 5+ years managing teams, strong data/AI fluency, financial and process engineering capabilities, and a hybrid work arrangement, with Zendesk emphasizing diversity and inclusive hiring.

Figma is growing its Talent team and seeking an expert Technical Recruiter to support the Engineering organization, in a full-time role that can be based in US hubs or remotely in the United States. You’ll manage full-cycle recruiting for software engineering roles, collaborate with engineering leaders on early-stage hiring strategies, craft candidate outreach, own the candidate experience, and iterate interview processes with strong pipeline metrics. Requirements include 4+ years of full-lifecycle technical recruiting, 2+ years recruiting for engineering, proven success sourcing pipelines, experience within engineering communities and cross-functional collaboration on complex offers; added bonuses for analytics recruiting, experience with Gem and Greenhouse, and a team-first mindset. Compensation includes an SF/NY hub base salary range of $102,000-$210,000, with remote roles localized to 80-100% of that range, plus equity and a broad benefits package. Figma emphasizes equal opportunity and accommodations for applicants with disabilities, notes that all candidates must keep cameras on during video interviews and may require in-person onboarding, and processes personal data per the Candidate Privacy Notice.

Figma is expanding its Talent team with a full-time Technical Recruiter to support the growth of its Engineering organization, with remote-US options. The recruiter will manage full-cycle recruiting for software engineering roles, collaborate with engineering leaders on early-stage hiring strategies, craft candidate outreach, understand Figma’s business to communicate with candidates, and own the interview process to ensure an excellent candidate experience. Requirements include 4+ years of full-lifecycle technical recruiting, 2+ years recruiting for engineering roles, proven success sourcing pipelines, and experience collaborating with cross-functional partners on offers, plus engagement with engineering communities and trends. Nice-to-haves include analytics recruiting experience, familiarity with Figma products, experience using Gem and Greenhouse, a team-first mindset, and a passion for belonging and inclusion. Compensation includes an SF/NY base salary range of $102,000–$210,000 with remote roles localized to 80–100% of the range, equity and comprehensive benefits, equal opportunity employment, accommodations on request, camera-on video interviews, and in-person onboarding, with privacy notice adherence.

Tempo serves 30,000+ customers, including about a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management to help teams deliver value from vision to realization. It started in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira, expanding within the Atlassian ecosystem while maintaining a tech-driven, people-oriented culture. The Digital CS Player/Coach role is to lead the Digital Customer Success team, bridging high-level strategy and hands-on technical execution with both leadership and individual-contributor responsibilities. Responsibilities include mentoring a squad of Digital CS Program Managers, owning high-priority programs, acting as a power user of the CS tech stack, creating and adapting enablement content, and driving data-driven experimentation and cross-functional alignment. Requirements include 3+ years in Digital/Tech-Touch programs, 1+ year of people management (or 2+ years as a Team Lead/Principal), hands-on proficiency in a major CS platform and a marketing automation tool, strong data fluency and content/copy skills, plus a remote-first culture and generous benefits; Tempo emphasizes impact, collaboration, growth, and equal opportunity, with English resumes requested.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, and program management, and it has grown from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help teams work smarter and is seeking a Digital CS Player/Coach to lead its Digital Customer Success team, ideal for a standout Digital CS Program Manager ready for the next step or a Team Lead who enjoys building and mentoring. The role exists to bridge high-level strategy and technical execution, requiring a leader who can define digital strategy and dive into tools to build complex workflows when needed. Key duties include leading a small squad of Digital CS Program Managers, providing technical mentorship, serving as backup escalation, owning high-priority programs, and hands-on administration of CS tech (Gainsight, Intercom), plus content creation and adaptation to drive adoption. Requirements include 3+ years in Digital/Tech-Touch/Scale programs, 1+ year of formal people management or 2+ years as Team Lead, hands-on proficiency in at least one CS platform and one marketing automation tool, strong data fluency and copywriting, plus a remote-friendly culture with generous benefits, unlimited vacation, and inclusive hiring.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, making it the #1 time management add-on for Jira within the Atlassian ecosystem. They are hiring an experienced QA engineer for Structure for Jira, operating in an agile environment that favors working software, with challenges including compatibility testing, speed without compromising quality, and shared responsibility for product quality. Responsibilities include planning testing activities, requirements, performance, compatibility, and integration testing at the system level, plus exploratory and scripted testing, issue triage, and cross-functional communication. Requirements include at least 2 years of manual functional, regression, and exploratory testing experience, web application testing, understanding of GET vs POST and basic XSS, knowledge of SDLC, and Jira/Confluence, with ISTQB, Jira administration, agile practices, mind maps, performance testing, and security testing as advantages. Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursements, travel opportunities, diverse teams, and equal opportunity employment.

Atlassian is seeking a Senior Manager for Marketing Strategy and Business Operations to partner with GTM leaders and design and activate go-to-market strategies across cross-functional teams, focusing on flywheel-driven and enterprise SaaS growth. The Strategy & Business Operations team owns strategic projects from inception to execution, identifying market trends, insights, and best practices to create opportunities for customer and revenue growth. The role drives improvements in business operations to help the GTM team hyper-scale and increase visibility and accountability around key business metrics, requiring strong GTM experience, strategic insight, and analytical skills, along with the ability to collaborate and influence across all functions. Atlassian supports flexible work arrangements and hires globally where it has a legal entity; the Senior Manager will partner with marketing, sales, product, analytics, and finance to craft cohesive strategies and a seamless end-to-end customer experience. The position emphasizes creating the “art of the possible” narrative for customers and leveraging Atlassian’s flywheel model to hyper-scale enterprise growth.

Atlassian is seeking a Strategy and Business Operations Senior Manager to partner with GTM and Marketing leaders to design and activate go-to-market strategies for flywheel-driven and enterprise SaaS. The Strategy & Business Operations team is high-impact, and the role involves owning strategic projects end-to-end and delivering creative, high-quality, needle-moving recommendations. You will identify key market trends, insights, and best practices to create opportunities for customer and revenue growth, and drive improvements in business operations to help the GTM team hyper-scale while increasing visibility and accountability around important metrics. The ideal candidate combines strong GTM experience with strategic insight, analytical skills, business acumen, excellent communication, and the ability to collaborate with and influence colleagues across functions and levels. Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity; the role involves partnering with cross-functional leaders across marketing, sales, product, analytics, and finance to craft cohesive customer experiences and advance enterprise growth via Atlassian’s flywheel model.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where they have a legal entity. They offer a paid 12-week internship in 2026 (May–August or June–September), and it is not open to F1 or J1 students and does not offer work sponsorship. The position is a Performance Messaging Intern on the Performance Marketing team, focusing on email and in-product messaging to millions of contacts and campaigns worldwide. The intern will assist with marketing strategy projects, help document messaging programs, and gain exposure to how emails and in-product messages are developed by multiple business teams. The role provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting and segmentation, and collaboration with the broader marketing organization.

Atlassian offers a distributed-first internship with virtual interviews and hiring across countries where they have a legal entity, emphasizing collaboration at home or in offices. The paid internship lasts 12 weeks in 2026 (May–August or June–September) and is not open to F1 or J1 students and does not provide work sponsorship. The role is a Performance Messaging Intern on the Performance Marketing team, focusing on email and in-product messaging to millions of contacts worldwide. It provides a foundation in digital marketing—data analysis, content creation, product launches, brand strategy, targeting, and segmentation—within a collaborative, cross-skilled team. The intern will assist with marketing strategy projects, document messaging programs for hundreds of partners, and gain exposure to how emails and in-product messages are developed by multiple business teams across various use cases.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where it has a legal entity. The intern program combines hands-on training, professional growth, dedicated mentorship, and social connections, and is not open to F1 or J1 students and does not offer sponsorship; it runs for 12 weeks in 2026 (May–August or June–September). The role is a Performance Messaging Intern on the Performance Marketing team, working with digital marketers to enhance email and in-product messaging channels to target and retain customers. It provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. Responsibilities include assisting with marketing strategy projects for email and in-product messaging, documenting messaging programs that support hundreds of partners, and gaining exposure to how messages are developed across multiple business teams and use cases.

- Atlassian operates as a distributed-first company with options to work remotely or in global offices, and all interviews are virtual; hires are in any country where the company has a legal entity. - The intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections, running for 12 weeks in 2026 (May–August or June–September), and does not sponsor work authorization for F1 or J1 students. - The internship role is Performance Messaging Intern on the Performance Marketing team, assisting teams worldwide and focusing on email and in-product messaging channels. - The position provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. - Responsibilities include supporting marketing strategy projects to improve email and in-product messaging, documenting messaging programs for hundreds of partners, and gaining exposure to how emails and in-product messages are developed by multiple business teams.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where it has a legal entity. The intern program offers hands-on training, mentorship, professional growth, and social connections over 12 weeks in 2026 (May–August or June–September) and does not sponsor visa work authorization (not open to F1 or J1 students). The Performance Messaging Intern role sits on the Performance Marketing team and focuses on email and in-product messaging to help global teams target and retain customers and drive revenue. The internship provides experience in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. Intern responsibilities include supporting marketing strategy projects, documenting messaging programs for hundreds of partners, and learning how emails and in-product messages are developed across multiple business teams for millions of contacts.

Atlassian operates as a distributed-first company with options to work from home or in offices, conducts virtual interviews, and hires in any country where it has a legal entity. The paid internship lasts 12 weeks between May–August or June–September 2026 and is not open to F1 or J1 students, nor does it offer work sponsorship. The intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start effectively and build a career at Atlassian. As a Performance Messaging Intern on the Performance Marketing team, you will collaborate with digital marketers to enhance email and in-product messaging campaigns that target and retain customers across global teams. The team sends hundreds of emails and in-product messages per month to millions of contacts to drive awareness, adoption, and revenue opportunities, and the intern will assist with marketing strategy projects and document messaging programs that support hundreds of partners and cross-team messaging development.

Zendesk is seeking a Principal PSE based in Singapore to drive partner-led growth across APAC, including the Philippines, by building and owning the partner plan and coordinating with Zendesk Direct Sales. The role involves recruiting, onboarding, enabling partners, achieving partner revenue and profitability targets, and serving as a liaison between the partner ecosystem and Zendesk sales. Key duties include building a partner ecosystem aligned with GTM priorities, enabling partners on Zendesk value propositions, co-developing quarterly joint business plans, collaborating with marketing, tracking pipelines, maintaining CRM data, and ensuring adherence to Zendesk sales methodology. Required qualifications include a bachelor’s degree, 10+ years of B2B SaaS sales with quota-bearing experience, strong prospecting, time management, communication, and the ability to engage C-level stakeholders, with knowledge of sales methodologies and BI tooling. Zendesk emphasizes a hybrid, inclusive culture, is an equal opportunity employer, notes that AI may screen applications, and offers accommodations for applicants with disabilities.

The job is a Staff Software Engineer, Full Stack in Zendesk’s Data and Analytics team, offering remote flexibility and aligning with Pacific Time to help build an AI-native analytics platform that delivers trusted, explainable insights from memory-graph data. The Data & Analytics core team develops analytics on Zendesk customer data, continually evaluating datasets and enhancing analytics and measurement capabilities. You will work on backend Java with the Maven/Spring toolchain, apply TypeScript and React on the frontend, build new platform capabilities, deploy to production, and collaborate closely with a focused team, the Technical Lead, and Product Manager to shape the roadmap. Requirements include at least 6+ years of full-stack engineering with a Java focus, strong Maven/Spring practices, the ability to extend existing codebases, knowledge of data/ETL pipelines and Spark, distributed systems experience, Linux internals, and strong communication and collaboration skills. The role uses Java, Maven, Spring, Spark, TypeScript, React, Kubernetes, Linux AMIs on AWS, Elasticache/Redis, DynamoDB; US base salary range is $164k-$246k with potential bonuses, Zendesk supports hybrid work and equal opportunity, and AI may be used to screen applications with accommodations available if needed.

Figma is growing its team and seeking a global post-sales operations leader to build the infrastructure, insights, and governance that support the customer journey from onboarding to renewal. The role partners with GTM leadership across Customer Experience and Solutions, as well as Finance, Business Systems, and Data teams, to ensure operational excellence worldwide, starting solo and eventually building a post-sales ops team. Key duties include establishing rules of engagement and escalation, creating a unified reporting and metrics framework, and delivering dashboards and leadership packs for Onboarding, CEM, TAM, and SC. Requirements include 8+ years in Sales/CS/Post-Sales Ops in a high-growth SaaS environment, experience supporting multiple post-sales functions, and strong expertise with Salesforce and BI tools, plus a track record of scaling new operational functions; CSAT/NPS or health scoring and multi-region GTM experience are nice-to-haves. The job can be based in US hubs or remote in the US, with a base salary range of $164k–$288k for SF/NY hubs plus equity and benefits, and Figma is an equal opportunity employer with disability accommodations and policies on video interview camera use and in-person onboarding.

Figma is growing its team to make design accessible, and this posting is for a new global post-sale operations role focused on building the operational infrastructure, insights, and governance that support the post-sale motion. The role partners with GTM leadership across Customer Experience and Solutions, as well as Finance, Business Systems, and Data, starting as a solo operator with potential to grow into a team to shape how we measure, forecast, and resource the customer journey from onboarding to renewal. You’ll build the global operating framework with rules of engagement, escalation paths, and ownership criteria, and establish a unified metrics framework with dashboards for Onboarding, CEM, TAM, and SC to drive proactive review and accountability. Requirements include 8+ years in Sales/CS/Post-Sales Ops in a high-growth SaaS environment, strong Salesforce and BI experience, and a track record of defining ROEs, KPIs, and scalable systems, with bonus for CSAT/NPS and multi-region operations. The role is remote in the US (or from a Figma US hub), offers a salary range of $164k–$288k for SF/NY, plus equity and comprehensive benefits, and Figma emphasizes equal opportunity and accommodations with cameras required for interviews and in-person onboarding.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The role is Manager of Cloud Engineering in Wroclaw, Poland (or for relocation), where you will lead, coach, and support Cloud/DevOps engineers focused on SmartBear’s API portfolio and collaborate with product managers, engineers, and leadership across multiple time zones. Responsibilities include managing a Cloud Engineering team to optimize quality and velocity, applying Agile practices for continuous deployment, prioritizing milestones and deliverables, cultivating a culture of curiosity and excellence, and planning major cloud infrastructure projects (coding is not required, but you must evaluate your engineers’ output). Qualifications include 3+ years of experience leading Cloud/DevOps teams; a BS or MS in Engineering, Computer Science, or equivalent; English at least B2 level; experience with public and private cloud technologies (preferably AWS); agile software development experience; and the ability to translate high-level requirements into actionable plans with projected target dates. SmartBear promotes growth, inclusivity, and social responsibility, with a global presence and offices around the world, and it is an equal opportunity employer that values diversity and treats all employees with respect.

SmartBear offers a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—that are trusted by over 16 million developers across more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a DevOps Engineer to join a collaborative, multi-region team based in Poland, India, and the United States, emphasizing growth and technical depth across multiple products and tech stacks. In this role you will work with Development, Product, and Support teams to build scalable, resilient systems, automate deployments with Infrastructure as Code (Terraform or Terragrunt), maintain CI/CD pipelines in GitHub Actions, and improve observability using AI tools, while participating in on-call rotations. Requirements include 3–5 years in DevOps or related roles, experience with AWS, IaC, Kubernetes and Helm, CI/CD tools like GitHub Actions or Jenkins, database experience with MySQL and Postgres, networking basics, Linux/Unix familiarity, and solid Git/GitHub skills. SmartBear emphasizes a people- and culture-focused, inclusive workplace with equal opportunity, global offices, and perks such as taking birthdays off, guided by values of being smart, open, driven, accountable, and curious.

Atlassian supports flexible, distributed work and conducts all interviews virtually, hiring in any country where it has a legal entity. The Grad++ program combines hands-on technical training, mentorship, and strong social connections to help students launch impactful careers at Atlassian. New grad roles in Canada are not eligible for immediate work visa sponsorship; applicants with a Post-Graduation Work Permit or other open work permits are welcome, and roles are located in Vancouver, Burnaby, or Richmond, requiring willingness to work from one of these locations. Atlassian's ML teams collaborate with stakeholders across Growth, GTM, Product, Finance, and Sales to deliver ML infrastructure and model applications, consisting of ML and system engineers who prioritize speed and business impact. Responsibilities include focusing on ML applications for personalization, building ML models, working on Generative AI projects, and translating business problems into technical solutions.

Atlassian is a distributed-first company with flexible work locations, conducting interviews virtually and hiring in countries where it has a legal entity, with more details at their distributed work page. The Grad++ program offers hands-on technical training, mentorship, and social connections to launch new grads’ careers, though Canada new grad roles do not include immediate work visa sponsorship; PGWP or open work permits are welcome, and roles are located in Vancouver, Burnaby, or Richmond. The machine learning teams collaborate with Growth, GTM, Product, Finance, and Sales to deliver ML infrastructure and model applications, composed of ML and systems engineers, prioritizing speed and business impact. This role provides opportunities to work in a collaborative environment and apply cutting-edge ML techniques such as search/recommendation engines, GenAI applications, and LLM training. Responsibilities include focusing on ML applications for recommendations and personalization, building ML models and GenAI projects, and translating business problems into technical solutions.

The Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, acting as a sales-focused, technically savvy bridge between Sales Representatives and prospects to drive customer happiness through online and virtual delivery. Requirements include 5-8 years of related experience with at least 3 years in software pre-sales, strong interpersonal and communication skills, experience leading pilots and proofs of concept, knowledge of web technologies and SaaS, excellent problem-solving and solution scoping abilities, bilingual proficiency in Spanish and English, flexibility in a dynamic environment, and a bachelor’s degree (graduate degree is a plus). Desired skills include proficiency in Portuguese, prior consulting experience implementing enterprise software, knowledge of customer service software, ITSM, AI, CTI, BI, Integrations, REST APIs, Middleware, and call center experience is a plus. Zendesk describes itself as the intelligent heart of customer experience, powering billions of conversations and advocating for digital-first customer experiences, with over 5,000 employees worldwide. Zendesk is an equal opportunity employer that values global diversity, equity, and inclusion, and provides accommodations for applicants with disabilities, including a contact email for accommodation requests and information on EEO rights.

Zendesk is recruiting an SMB Account Executive to grow its SMB customer base across multiple languages (French, German, Dutch, Italian, Spanish) by pursuing new opportunities and closing deals of varying sizes in the SaaS space. Responsibilities include driving revenue through new customer acquisition and account expansion, nurturing relationships for satisfaction and retention, cross-selling, using data and adoption history to target prospects, articulating Zendesk’s value, leading competitive sales cycles, maintaining a qualified Salesforce pipeline, and meeting forecasts and revenue goals. Required qualifications are a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a track record of exceeding targets, strong prospecting and outreach skills, excellent presentation/negotiation/closing abilities, entrepreneurial spirit, and familiarity with Salesforce, Outreach, and Clari. The role supports Zendesk’s hybrid work model with a team-level in-office schedule and remote flexibility, emphasizing collaboration and cross-functional alignment. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, offers accommodations for applicants with disabilities, and provides contact information for accommodation requests.

Zendesk is hiring a Product Led Growth Sales Specialist to handle inbound inquiries and engage customers primarily via chat and email, with occasional calls, as a stepping stone into sales, marketing, or product management, and this is part of planned growth in our Digital Segment, working alongside traditional sales. Responsibilities include responding to high volumes of inbound leads and existing customer inquiries, articulating the value of Zendesk solutions, and proactively following up to resolve inquiries while developing product expertise to feed feedback to Product, Revenue Operations, and Advocacy. The role aims to create engaging conversations, establish trust as a trusted advisor, and identify when deeper engagement with an account manager is beneficial, also collaborating with core sales to hand over complex opportunities. Qualifications include excellent written English, a desirable second language, sales experience or a willingness to start in sales, ability to learn tools quickly, strong organization, and the ability to thrive in a fast-paced environment, with in-office work 4 days a week; prior SDR/BDR or other customer-facing roles are advantageous. Zendesk promotes hybrid work, diversity and inclusion, equal opportunity employment, and reasonable accommodations for applicants with disabilities, with an option to contact peopleandplaces@zendesk.com for accommodations and information on EEO rights.

Zendesk is seeking a Product Led Growth Sales Specialist to join its Digital Segment in Mexico (CDMX or Estado de Mexico), with a hybrid schedule that requires in-office presence part of the week. The role focuses on inbound engagement from new and existing customers, delivering support via chat and email and using calls when needed to build customer delight and guide purchasing decisions. Key duties include responding to high-volume inquiries, articulating Zendesk’s value, proactively following up to resolve issues, becoming a product expert, initiating engaging conversations, coordinating with core sales for complex opportunities, and exceeding targeted activity and revenue metrics. Qualifications include excellent English writing, a desired second language, sales experience or a willingness to start a career in sales, quick learning of tools, strong organization, and a preference for SDR/BDR or other customer-facing backgrounds; in-office four days per week in Mexico. Zendesk emphasizes diversity and inclusion, offers accommodations for applicants with disabilities, and provides resources and contact options for accommodations.

Zendesk is hiring Software Engineer II/Senior Software Engineer in Kraków, Poland, with a hybrid arrangement requiring one day per week in the office. In this role you will collaborate with global teams to build scalable, high-performance products, write code and design docs, create tests, instrument changes, and deploy to production. The position spans multiple areas and languages (Machine Learning, Mobile, Front-end, Back-end Java/Ruby, Data Science) with responsibilities such as maintaining reliability and performance, optimizing components, building backend services, and developing Zendesk email integrations. Basic qualifications include 2–6 years of experience depending on the level, proficiency in at least one language (Ruby on Rails, Scala, Python, JavaScript), familiarity with AWS and distributed systems, SaaS experience, strong communication, and Agile practice, with a Poland base salary range of PLN 235,000 to PLN 353,000 plus potential bonuses or benefits. Zendesk emphasizes diversity and inclusion, offers ownership and growth opportunities, flexible work arrangements, and accommodations for disabilities, and invites eligible candidates to apply as opportunities arise.

The AI Specialist, Customer Success is a dynamic advisory role focused on helping Zendesk customers realize business outcomes quickly by leveraging Advanced AI Agents, spanning contacts from CXO-level to administrators. Their mission is to drive AI adoption through outcome-driven engagement, partner with the Customer Success organization and other teams to ensure value realization, and work with Customer Success, Professional Services, and Product Development to maximize AI impact. Key responsibilities include proactive health management, accelerating AI adoption, building strong customer relationships, delivering onboarding and ongoing engagement with mutual Success Plans, advocating for customers within Zendesk, coordinating with technical teams, and tracking engagement and account health metrics. Qualifications require at least 3 years in Customer Success/Experience in enterprise SaaS, the ability to demonstrate AI’s business value to technical and non-technical stakeholders, strong multi-tasking and cross-functional influence, and a bachelor’s degree in a related field plus familiarity with customer success tools like Gainsight. Zendesk supports a hybrid work model, emphasizes diversity and inclusion, offers accommodations for disabilities, and is an equal opportunity employer with offices and collaboration opportunities worldwide.

Zendesk is hiring a Senior Engineer to build and scale a Kubernetes-based platform and automate its deployment and lifecycle using technologies like Kubernetes, AWS (EC2/EKS/CloudFormation), containerd, Consul and Vault, with Spinnaker for pipeline automation. The role involves maintaining deployment pipelines, adding advanced self-healing and configuration management, contributing to open source, maintaining engineering docs and blogs, and supporting developers on the platform while coordinating with security to meet SOC-II compliance. Must-have skills include moderate experience with Kubernetes, proficiency in Go or Ruby, experience in Platform Engineering or DevOps, and familiarity with AWS services such as EC2, EKS, CloudFormation and IAM, along with strong ownership and commitment to code quality and tests. Nice-to-have items include Linux experience, on-call production support, and experience building or running self-managed Kubernetes clusters. The role requires being located in Maharashtra (with a note listing Karnataka as an alternative in some postings) and follows a hybrid in-office model; Zendesk emphasizes equal opportunity, diversity and inclusion, may use AI in screening, and offers accommodations for disabilities.

Zendesk is seeking a Revenue Recognition Manager with deep ASC 606 expertise (especially in SaaS) to manage revenue processes, policies, and related systems for customer contracts. The role includes authoritative ASC 606 interpretation, practical application at the contract level, and advisory support to Revenue Operations and Legal on contracts and amendments. Additional duties cover driving continuous improvement of processes and systems, ensuring data integrity, and leading resolution of revenue discrepancies, along with owning monthly/quarterly financial reporting and audit support. The ideal candidate will have heavy ASC 606 knowledge, SaaS experience, a accounting/finance degree (CPA preferred), and proficiency with Zuora Billing, Z-Revenue, NetSuite, and Salesforce, plus strong analytics and cross-functional collaboration, and must operate within US hours and be located in Mexico City or Mexico State for hybrid work. Zendesk emphasizes an inclusive culture with AI screening for applicants, offers a hybrid work model, and commits to diversity and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Enterprise Sales Manager to lead a high-performing Enterprise field sales team targeting large accounts (1,000+ employees) with a solution- and value-driven approach. The role emphasizes operational rigor, team leadership and culture-building, mentoring and training of Enterprise Account Executives, C-level engagement with customers, cross-functional collaboration, demand generation, and precise forecast reporting (including MEDDPICC deal reviews) to drive bookings and quota attainment. Requirements include 10+ years of software sales experience with 3–5+ years in Enterprise sales management, a proven track record of revenue growth, the ability to hire and train AEs, and strong presentation and listening skills; CX experience is a plus. The position offers a US on-target earnings range of $290,000 to $434,000 with a 50/50 base/commission mix, and potential bonuses or benefits depending on location and qualifications. Zendesk highlights a hybrid work environment, commitment to diversity and inclusion, AI screening in hiring, and reasonable accommodations for applicants with disabilities.

Zendesk builds AI-powered, customizable software that helps businesses connect with customers, and they believe great customer experiences start with great employee experiences. The role is Senior Technical Product Manager for the Custom Data Platform, with the team in Pune and a requirement to be located in Karnataka or Maharashtra, focusing on Custom Objects and Custom Fields to let customers model and manage data for AI and automation. You’ll shape the strategy and roadmap, collaborate across engineering, design, product marketing, and customer success, listen to customers to simplify data challenges, drive adoption, use data to guide decisions, and contribute to the API platform and catalog. Requirements include 5+ years of SaaS/enterprise product management experience, strong technical understanding of APIs, databases, data modeling, or platform extensibility, curiosity about customer workflows, familiarity with event streams and large-scale systems, and clear communication. Bonus points for experience with customer service or CRM platforms, low-code/no-code environments, or prior work with Custom Objects or Custom Fields; location is restricted to Karnataka or Maharashtra with a hybrid in-office schedule, and Zendesk emphasizes AI screening, diversity, and accommodations.

Zendesk’s AI/ML Platform team builds the foundation for AI-driven customer experiences and is hiring a Senior ML Engineer to lead GenAI infrastructure, including the internal research platform, LLM Proxy, A/B testing, evaluation benchmarking, and agentic workflow orchestration tools. The role involves delivering robust, scalable systems by building LLM benchmarking frameworks, contributing to the LLM Proxy for safe and cost-optimized access to foundation models, and partnering with applied ML, product, and platform teams while implementing monitoring, observability, rate-limiting, and cost attribution. Candidates should have 5+ years in production ML systems, familiarity with core ML infrastructure (registries, feature stores, orchestration, inference serving), understanding of LLM/GenAI platforms, experience with cloud providers (GCP/AWS/Azure), Kubernetes, Docker, distributed systems, and proficiency in at least one server-side language with CI/CD mastery. Preferred qualifications include agentic automation experience and building developer productivity tools; the tech stack features Python, AWS, OpenAI/Anthropic/Google/Llama, Kubernetes, Docker, and Kafka, with the role offering full project ownership, meaningful impact, growth opportunities, and hybrid/remote flexibility. Zendesk emphasizes a diverse, inclusive workplace with equal opportunity, potential AI screening in compliance with policy, and accommodations for applicants with disabilities, along with a hybrid office arrangement and global locations.

Figma is expanding its marketing team and is seeking a full-time, US-based strategic partner to the CMO and marketing leadership to drive innovation, alignment, and growth through data-driven planning and cross-functional collaboration. The role leads marketing strategy, translates company goals into actionable plans, shapes org-wide priorities including budget and long-range planning, and oversees marketing programs with clear metrics and timelines. You will deliver data-driven insights, streamline processes, improve decision-making, and ensure marketing initiatives support shared business objectives by aligning product, sales, and other teams. Requirements include 10+ years as a marketing operator in strategy/operations, strong cross-functional leadership and communication, analytical storytelling, and proficiency with productivity tools; preferred are B2B SaaS experience, Figma/FigJam proficiency, and consulting in tech. Figma emphasizes growth, equal opportunity, and accommodations for disabilities; pay is location-based with potential equity and benefits, remote options are available, and there are interview policies such as camera-on during video interviews and in-person onboarding.

Figma is hiring a strategic marketing operator who will partner with the CMO and marketing leadership to drive strategic planning, alignment, and operational excellence using data insights to influence cross-functional marketing initiatives; the role can be held remotely in the United States or from one of Figma’s US hubs. You will lead the development of marketing strategy, translate company goals into actionable plans, shape org-wide priorities (budget, resourcing, long-range planning), ensure marketing programs align with product and sales, oversee programs with clear metrics and timelines, and deliver data-driven insights to optimize decision-making. Requirements include 10+ years in marketing operations/strategy, strong cross-functional leadership, excellent executive communication, ability to balance strategic thinking with execution, strong analytics and data storytelling, and proficiency with dashboards and tools like Google Sheets/Excel, Asana, or Jira; preferred experience includes B2B SaaS, familiarity with Figma/FigJam, and tech consulting. Figma values diversity and equal opportunity, offers equity and a comprehensive benefits package; base salary for SF/NY hubs is $164k–$288k with remote pay localized to 80–100% of range, and compensation may be adjusted, with location discussed with a recruiter. The company provides accommodations for disabilities, requires cameras on video interviews, in-person onboarding, and processes applicant data in accordance with the Candidate Privacy Notice.

- Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. - The Enterprise Specialist on the Product Support team will partner with the Enterprise Support Manager to define and elevate the Enterprise Support function for Figma’s top customers, delivering experiences that build trust with both customers and internal partners like Sales, Product, and Engineering. - You will diagnose sophisticated inquiries, own cases from start to resolution, guide large-scale organizations through workspace configurations, serve as the voice of the customer for product and process improvements, and manage high-risk escalations while working cross-functionally. - Requirements include 3+ years in technical SaaS support for enterprise customers, professional-level Spanish, and experience with system administration for large end-user communities or complex implementations; desirable skills include SAML/SSO/SCIM troubleshooting, familiarity with UX tools, and interest in AI concepts. - The role offers an hourly base pay range of $43.80–$63.90 for SF/NY hubs (remote roles localized by location), equity and a comprehensive benefits package, a commitment to diversity and accommodations, with notes on camera-on interviews and in-person onboarding.

Figma is growing its team to make design accessible and support real-time collaboration across the globe, offering a platform that helps with brainstorming, prototyping, translating designs into code, and iterating with AI. The Enterprise Specialist on the Product Support team will partner with the Enterprise Support Manager to define and elevate the Enterprise Support function for Figma’s top customers, delivering trusted experiences and acting as a customer advocate across Sales, Product, and Engineering. Responsibilities include developing product expertise, owning and resolving customer cases via email, guiding large-scale organizations through complex workspace configurations, capturing product and process gaps with data-backed requests for features, acting as the point of contact for high-risk escalations, identifying trends for Product and Engineering, and contributing to scalable tooling and processes. Requirements include 3+ years in a technical SaaS support role for Enterprise customers, professional Spanish proficiency, experience with system administration for large end-user communities or complex implementations, and the ability to evaluate the business impact of technical issues; nice-to-haves include SAML/SSO/SCIM troubleshooting, familiarity with UX tools like Adobe XD/Sketch/Framer, and an interest in AI concepts. Figma emphasizes Grow as you go, encourages applications even if not a perfect match, provides a base salary range for SF/NY of $43.80–$63.90 with location-based adjustments for remote roles, offers equity and a broad benefits package, is an equal opportunity employer with accommodations available, and notes that candidates will have camera-on interviews and in-person onboarding.

As a Senior UX Researcher, you will play a central role in informing product direction across multiple teams and business units, lead high-impact research, mentor others, and drive evidence-based decision-making at strategic and tactical levels, working with Product, UX, Engineering, and Leadership to ensure solutions are usable, valuable, and aligned with real customer needs, in a role that rewards autonomy, thrives on complexity, and aims to shape roadmaps and long-term strategy. You’ll lead meaningful research that drives product impact and deliver foundational and strategic research that guides product direction and supports business goals. You’ll translate user insights into clear, actionable recommendations that shape product roadmaps, develop deep domain expertise within your assigned product or problem area, and champion user-centricity across teams. You’ll partner with senior stakeholders to align research planning, priorities, and timelines; mentor junior researchers and enable cross-functional colleagues to conduct high-quality research; and collaborate closely with UX designers, becoming the voice of the user in design conversations; ensure excellence in research execution. You’ll manage multiple projects simultaneously, coordinate internal and external research resources, produce compelling deliverables and presentations that influence decisions at all levels, and help develop research ops processes, including participant recruitment and continuous improvement initiatives.

Appfire is a remote-first company that lets you choose where you work, balances work with life through flexible time off, and provides access to learning and a global team. It’s hiring an SVP, Americas to lead the multi-channel revenue engine across Direct, SDR, and Channel, drive revenue growth, and scale a hybrid go-to-market model with rigorous forecasting and cross-functional collaboration. The role requires 10+ years of regional revenue leadership with experience in direct and indirect sales, strong channel/partner leadership, SaaS growth, and data-driven, high-EQ leadership. Benefits include equity, 401(k) matching, a learning platform, comprehensive health coverage, generous PTO, volunteering time, stipends, and strong security/privacy certifications plus CSR through Appfire Town. About Appfire, it has 850+ employees in 28 countries, a culture of investing in people, a large partner network, and recognition with multiple awards, along with a commitment to equal opportunity.

At SmartBear, products like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr provide complete visibility to over 16 million developers across more than 32,000 organizations. They are hiring a Renewals Specialist to nurture customer relationships, act as a trusted advisor, and drive retention, loyalty, and growth for SmartBear’s software. Responsibilities include strategically engaging customers to align goals, ensuring account retention and lifetime value, driving onboarding and adoption to maximize license utilization, and expanding accounts through cross-sell of additional products. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience preferred, strong communication and problem-solving skills, and the ability to work remotely or onsite as needed. SmartBear emphasizes growth, a people-centered culture, equal opportunity employment, and transparent total rewards, with a base salary plus on-target commission estimated at $80,000–$85,000, plus benefits and hybrid work options.

The role is Senior Principal Technical Program Manager on Atlassian's Program Management (Technical) Team, responsible for driving the delivery of the organization's most complex and critical transformations. Develop and execute program strategy, roadmaps, and timelines aligned with business objectives, and drive the execution of central programs—from establishment and planning to resourcing, risk and issue mitigation, decision-making, reporting, and managing scope, budget, and resources. Partner with architects and engineering leaders to provide technical direction and design inputs, and define and refine end-to-end transformation processes for large-scale programs, adding these frameworks to Atlassian's system of working. Accelerate transformations through risk mitigation, timely reporting, and cross-functional velocity-improvement initiatives, while collaborating with leaders and stakeholders—engineering, product, design, GTM, and platform teams—to drive prioritization and rapid execution. Atlassian supports a distributed-first work model with flexible locations, virtual interviews and onboarding, and hires in any country where it has a legal entity.

Atlassian is seeking a Senior Principal Technical Program Manager to join the Program Management (Technical) Team and drive the successful delivery of strategic programs supporting the company’s most complex transformations. Atlassians can work from an office, from home, or a hybrid of the two, as part of a distributed-first approach, with virtual interviews and onboarding. The role involves developing and executing program strategy, roadmaps, and timelines aligned with business objectives, and leading the execution of central transformative programs including planning, resourcing, risk and issue mitigation, decision-making, reporting, and managing scope, budget, and resources. It also requires partnering with architects and engineering leaders to provide technical direction and design inputs, and defining and refining program transformation processes for large-scale programs, adding these frameworks to Atlassian’s system of working while accelerating progress through risk mitigation and cross-functional velocity initiatives. The successful candidate will collaborate with leaders across engineering, product, design, GTM, and platform teams to drive prioritization and rapid execution, while fostering collaboration and effective communication among teams, stakeholders, and executives.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire globally, but this remote Senior Manager role requires being located in US time zones. The role sits in the globally distributed Trust Engagement team, which helps customers perform risk assessments to trust Atlassian’s on‑premise and cloud products. You will lead a high‑performing AMER‑based team, shape strategic plans for the Trust Engagement function, improve processes and tooling, and partner with security, compliance, legal, privacy, GTM, and customer support to scale trust outcomes. You will serve as the primary escalation contact for strategic and enterprise customers, drive timely resolutions, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in management roles across security/governance/risk/compliance, demonstrated cross‑functional influence, a track record of scaling trust programs, ability to brief executives, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS in large‑scale cloud environments.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where we have a legal entity; this remote role requires you to be located in US time zones to coordinate with the team. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian’s products and data, both on-premises and in the cloud. As a Senior Manager, you will drive growth in how we promote customer trust, oversee an AMER-based team, and lead strategic improvements to processes, tooling, and product features while strengthening customer engagement. You’ll collaborate cross-functionally with Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support; serve as the primary escalation point for strategic and enterprise customers and help with executive briefings and negotiating security terms in customer agreements. The ideal candidate has 10+ years in management across Security, Governance, Risk, and Compliance; experience mentoring teams; proven ability to influence across functions; a track record of scaling trust programs and briefing executives; and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, plus large-scale enterprise cloud experience.

Atlassian offers flexible work options and hires globally, but this remote role requires you to be located in US time zones. The Senior Manager, Trust Engagement role sits in a globally distributed team of security and compliance professionals that helps customers perform risk assessments needed to trust Atlassian products, protecting data in both on-premise and cloud environments. You will lead AMER-based professionals, drive strategic planning, improve processes, tooling, and reporting, and partner with security, compliance, and legal teams to scale trust initiatives and align with Atlassian’s Trust objectives. You’ll act as the primary contact for strategic and enterprise customer escalations, drive timely resolutions and post-incident reviews, and support executive briefings plus negotiations of security and compliance terms for customer agreements. Candidates should have 10+ years in security/governance/risk/compliance, a track record of leading high-performing teams, the ability to influence cross-functional groups, experience scaling trust programs across large organizations, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, along with experience in regulatory privacy and large-scale enterprise cloud solutions.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity; the role is remote but requires alignment to US time zones. The Trust Engagement team is globally distributed and consists of security and compliance professionals who help customers perform risk assessments so they can trust Atlassian’s on-premise and cloud products, and they value diverse thinking. As Senior Manager, you will drive growth and expansion of how Atlassian promotes customer trust, overseeing the team’s interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and leading improvements to processes and product features. You’ll lead a high-performing AMER-based team, contribute to strategic planning, enhance tooling and reporting, and act as the primary contact for strategic and enterprise customer escalations, including post-incident reviews. Requirements include 10+ years in management roles across security, governance, risk, and compliance; demonstrated cross-functional influence; experience scaling trust programs; executive briefing ability; knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS); and experience with regulatory compliance, global privacy programs, and cloud security.

- Atlassian offers flexible work options and remote roles, with this position being remote but requiring you to be located in US timezones. - The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments needed to trust Atlassian, focusing on both on-premise products and data in cloud products. - As a Senior Manager, you will drive the growth and expansion of how we promote customer trust, overseeing interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, while enhancing trust and security practices, internal processes, product features, and customer engagement. - You will provide leadership and mentorship to a high-performing AMER-based team, contribute to strategic planning, drive process, tooling, and reporting improvements, partner cross-functionally on initiatives that deliver trust at scale, and serve as the primary contact for strategic/enterprise customer escalations and executive briefings, including supporting security/compliance negotiations with Legal. - The role requires 10+ years in management across Security, Governance, Risk, and Compliance, experience mentoring teams and influencing multiple functions, a track record of scalable trust programs, executive briefing experience, and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, along with experience in Regulatory Compliance, Global Privacy Programs, and Cloud Security for large-scale enterprise cloud solutions.

Atlassian supports flexible work locations (office, remote from home, or hybrid) and hires in any country with a legal entity; this is a remote position that requires the candidate to be located in US time zones to coordinate with the team. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s on-premise and cloud products, and the role aims to improve the Trust Program and its story. As Senior Manager, you will lead a high-performing AMER-based team, drive strategic enhancements to internal processes and security/compliance product features, and act as the primary contact for strategic and enterprise customer escalations while supporting executive briefings and legal negotiations. You will partner cross-functionally with Security, Compliance, Privacy, Legal, Go-To-Market/Sales, and Customer Support to deliver customer trust at scale and advance enterprise trust objectives. Required background includes 10+ years in management across Security/Governance/Risk/Compliance, experience mentoring teams, influencing cross-functional teams, scaling trust programs, executive briefing capability, knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS), and cloud security/regulatory/privacy experience in a large-scale enterprise cloud environment.

Atlassian supports flexible work arrangements and hires globally where they have a legal entity; this is a remote role that requires you to be located in US timezones to help teams collaborate effectively. You will join the globally distributed Trust Engagement team of security and compliance professionals that helps customers perform risk assessments to trust Atlassian products, focusing on both on-premise and cloud offerings. As Senior Manager, you will drive growth in customer trust by leading an AMER-based team, shaping enterprise strategy, and partnering with security, compliance, privacy, legal, GTM/sales, and customer support to scale trust programs and influence product features. You will lead process improvements, tooling and reporting, manage escalations and post-incident reviews, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/GRC management, leadership and cross-functional influence, a track record of scaling trust programs, executive briefing ability, and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, plus related cloud security or privacy experience.

Atlassian Identity helps 300,000+ companies worldwide become more productive by providing authentication and authorization services that secure the identities and data of all Atlassian cloud customers. The Identity team builds and runs these security offerings and is dedicated to making the world's largest companies successful with Atlassian Cloud. As a Principal Technical Program Manager in the Identity team, reporting to the Head of TPM, you will lead complex technical programs and capabilities of Atlassian’s identity platform. Your responsibilities include customer development to understand and prioritize critical unmet identity and access management needs of enterprise customers, platform program management to design cohesive solutions, and strategic planning to align with business objectives and roadmaps while collaborating with stakeholders across Atlassian’s suite of products. You will also partner with engineers and architects to address technical challenges, and identify risks, develop mitigation strategies, and communicate program results to stakeholders.

Atlassian's Identity team builds and runs authentication and authorization offerings to secure the identities and data of all Atlassian cloud customers, serving 300,000+ companies worldwide. The Principal Technical Program Manager role, reporting to the Head of TPM, leads complex technical programs and capabilities of Atlassian’s identity platform. The role focuses on Customer Development, understanding and prioritizing critical unmet identity and access management needs of enterprise customers. It also covers Platform Program Management, designing cohesive solutions to evolve the identity platform and address customer needs, and Strategic Planning to align with business objectives and roadmaps across products. Additionally, the role involves Technical Collaboration with engineers and architects, and Risk and Communication by identifying risks and communicating program status to stakeholders.

The company seeks a Senior Site Reliability Engineer to scale Cloud services and join the SRE team responsible for the infrastructure, tooling, and automation behind Jira and Confluence Cloud, with a deep understanding of how Atlassian products leverage cloud infrastructure to meet reliability expectations. The ideal candidate is a technical leader who stays current with reliability industry trends, has experience mentoring and growing team members, and enjoys sharing knowledge with others. They seek someone who can analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency, and who will report directly to the Senior Engineering Manager. On day one, candidates should have 5+ years of operating high-availability, fault-tolerant, scalable distributed software in production (including building monitoring, dashboards, alerts, and runbooks), 5+ years with public cloud offerings (at least 1 year on GCP), familiarity with Unix/Linux, strong debugging and automation skills, and backend experience in Java, Go, or Python, plus excellent written and verbal communication for diverse audiences. The role also emphasizes mentoring and coaching engineers.

The role is for a Senior Site Reliability Engineer to join the SRE team that owns the infrastructure, tooling, and automation for Jira and Confluence Cloud, ensuring reliability for Atlassian’s cloud products. The ideal candidate is a technical leader who stays current with reliability trends and has experience mentoring and growing team members. They should bring deep cloud infrastructure knowledge, programming skills, operational experience, and a drive to improve reliability, performance, scalability, and cost efficiency. The role reports to the Senior Engineering Manager and requires on day one: 5+ years operating high-availability distributed software with monitoring and runbooks; 5+ years of public cloud experience (at least 1 year on GCP); familiarity with Unix/Linux; strong debugging, automation, and backend experience in Java, Go, or Python. Excellent communication skills and an ability to mentor and coach engineers are essential.

Atlassians can choose where they work—office, home, or a combination—and the company hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. They’re hiring a Senior Site Reliability Engineer to join the Jira SRE team. The Jira SRE team owns the infrastructure, tooling, and automation Jira Cloud runs on and understands how Jira Cloud leverages its infrastructure to meet customer reliability expectations. The ideal candidate is a technical leader who mentors others, stays current with reliability trends, and brings deep cloud infrastructure, programming, and operational experience with a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting to the Senior Engineering Manager.

Atlassian supports flexible work locations, letting employees work in an office, from home, or a mix to help balance family, personal goals, and other priorities. They hire people in any country where they have a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. They are seeking a Senior Site Reliability Engineer to join the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on and ensures reliability for customers. The ideal candidate is a technical leader with awareness of current industry reliability trends, experience mentoring others, and a deep understanding of modern cloud infrastructure, programming, and operations, plus a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, and you will report directly to the Senior Engineering Manager.

Sentry is a hybrid-work, open-source software monitoring company funded with over $217 million and trusted by more than 100,000 organizations, including Disney, Microsoft, and Atlassian, aiming to help developers build better software faster. The role of Technical Support Manager is a front-line leadership position where you’ll be a Player-Coach, spending substantial time in the support queue, debugging code, serving as the team’s SME, and mentoring engineers to solve complex problems. Responsibilities include technical escalation management, triaging and debugging complex bugs by reading source code, engaging with users in public channels, conducting code reviews, driving core metrics (CSAT, response/resolution times), shaping the knowledge base, and acting as Incident Commander during high-severity outages. Qualifications require 8+ years in technical support, software engineering, or sales engineering, 2+ years of people management, the ability to read and debug code, proficiency with Python or JavaScript, strong modern-stack knowledge, and a hands-on approach; bonus qualifications include prior software engineering or DevOps experience, open-source contributions, and experience with support tools like Zendesk/JIRA/Linear. Compensation includes a base salary of CAD 165,000 with benefits, equity, PTO, and health insurance, along with Sentry’s commitment to equal opportunity and accommodations, and additional details available in the Applicant Privacy Policy.

Sentry is a hybrid-work, open-source software company building performance and error monitoring tools, backed by $217 million in funding and serving 100,000+ organizations including Disney, Microsoft, and Atlassian. The role is a Senior Backend Engineer on the Issue Workflow team, which owns Sentry’s core debugging experience (alerts, issue search, and issue details) and handles billions of queries daily in distributed systems with AI integration potential. Responsibilities include collaborating with EM, PM, and product designers; building features in React (TypeScript) and Django (Python) in an open-source codebase; exploring the event ingestion pipeline, search, and storage, and making data available to customers across backend and frontend; and mentoring, testing, and monitoring. You’ll love it if you’re product-minded, enjoy collaborating with design as peers, dive into other teams’ codebases to unblock progress, and relish small improvements with large impact in developer tooling. Qualifications include 7+ years of software engineering experience, a CS degree or equivalent, strong Django/Python and familiarity with React/TypeScript; base pay ranges from $185,000 to $288,000 with benefits, equity, PTO, and health insurance, and Sentry is an equal-opportunity employer that provides accommodations as needed.

Figma is hiring a full-time Community Programs Lead to design, run, and scale programs like hackathons, community recognition, and advocacy to drive product adoption and engagement, with options to work from a US hub or remotely in the United States. You’ll design and lead hackathon and contest programs, scale an advocacy program, develop recognition awards, partner cross-functionally to integrate community initiatives into launches, and define success metrics across growth, retention, advocacy, and adoption. The ideal candidate has 5+ years in community engagement or marketing, experience running large-scale programs, strong operations and program management skills, excellent cross-functional collaboration, familiarity with Figma, and a strategic yet hands-on mindset. Figma emphasizes growth, diversity, and inclusion, encourages applicants even if their background isn’t a perfect match, and provides a salary range (SF/NY hub: $122k–$260k) with remote work location adjustments, equity, and a broad benefits package. They also offer accommodations for disabilities, require camera-on video interviews, in-person onboarding, and process candidate data under their Candidate Privacy Notice.

Figma is hiring a full-time Community Programs Lead to design and scale flagship initiatives like hackathons, advocacy programs, recognition programs, and to steward community spaces, all aimed at driving product adoption and engagement globally. The role requires owning programs from planning to execution, partnering cross-functionally with product marketing, developer marketing, brand, events, and the broader community team, and defining success metrics across growth, retention, advocacy, and adoption. Qualifying candidates should have 5+ years in community engagement or marketing, a proven track record running large-scale programs (hackathons, awards, ambassador/advocacy programs), strong operations and program management skills, excellent cross-functional collaboration, familiarity with Figma, and a strategic yet hands-on approach. The position can be based in Figma’s US hubs (SF or NY) or remotely in the US, with an annual base salary range of $122k–$260k for SF/NY hubs; remote pay is localized to the candidate’s location at 80–100% of that range, and equity plus a comprehensive benefits package are included. Figma emphasizes diversity and inclusion, offers accommodations for applicants with disabilities, requires cameras on during video interviews, and notes in-person onboarding, while encouraging applicants even if their past experience isn’t an exact match.

SmartBear offers complete visibility with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. They are hiring a Senior Talent Acquisition Partner (hybrid in Ahmedabad) to drive growth by recruiting top talent aligned with SmartBear’s smart, open, driven, accountable, and curious values, and to deliver an efficient, high-quality recruitment process and candidate experience. Key responsibilities include building strong relationships with leaders and hiring managers, managing high-volume global pipelines, overseeing end-to-end recruitment, conducting outreach, evaluating resumes, interviewing, offers, and using data analytics to inform hiring decisions. Requirements include 8+ years of high-volume recruitment experience, a track record of meeting hiring metrics while maintaining candidate quality, strong communication and multitasking skills, and proficiency with ATS and sourcing tools (Greenhouse, Naukri, LinkedIn) plus an interest in applying AI to recruitment. Why join: opportunities for career growth, an inclusive, people-focused culture, recognition such as celebrating birthdays, global offices and awards, and a commitment to ethical practices and equal opportunity, with SmartBear emphasizing diversity and respect.

With over 30,000 customers, including a third of Fortune 500 companies, Tempo offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value from vision to execution. Since 2007 Tempo began as a time-tracking tool and has grown into the #1 time management add-on for Jira, expanding within the Atlassian ecosystem and aiming to help everyone work better with a tech-company-heart mindset. The role is for a Senior Software Engineer on the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems rather than merely closing tickets. You will write efficient client-side code in TypeScript/JavaScript, create tests, review peers, tackle performance and usability challenges, and work with cross-functional teams to maintain Atlassian plugins used by thousands of people worldwide; requirements include 4+ years of frontend experience, TypeScript with React, a CS degree, strong TS/JS/CSS/HTML, usability and performance focus, and the ability to work autonomously in a remote setting. Perks include remote-first work, unlimited vacation, comprehensive benefits (health, dental, vision, savings), training and travel reimbursements, diverse teams, opportunities to impact the business, and an equal-opportunity employer culture with an English-only resume requirement.

At Atlassian, you can work office-based, from home, or hybrid, with virtual interviews and onboarding, and the company hires globally where it has a legal entity. The role can be filled from anywhere in Germany and the Netherlands, reflecting Atlassian’s distributed-first approach. Atlassian aims to help customers win in the digital economy, boasting a large, growing software business, hundreds of partners, and millions of users, with an open, collaborative culture focused on customer success. The Strategic Solution Sales team drives adoption of the Service Collection (ESM/ITSM/Customer Service Management) among large customers, with the Strategic Solution Sales Executive owning a regional account territory and partnering with Strategic Account Executives, Solution Engineering, and other teams. Responsibilities include developing and executing sales strategies, serving as a knowledge leader on service management trends for the DACH region, engaging customers to understand needs and propose value-based solutions, and coordinating with Marketing, Product, and Partners to explore co-selling opportunities.

Atlassian supports flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach, and it can hire people anywhere with a legal entity, including Germany and the Netherlands for this role. The company aims to help customers win in the digital economy, boasting a multi-billion-dollar software business, 300,000+ paying customers, hundreds of partners, and millions of users, with an open, collaborative culture focused on customer success. The Strategic Solution Sales team drives adoption of the Service Collection (ESM/ITSM/CSM) among large customers, and the Strategic Solution Sales Executive acts as a customer champion, feeds insights back to product and engineering, owns a regional territory, and partners with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. In this role, you’ll develop and execute sales strategies that drive revenue growth for your product segment across named strategic accounts. You’ll also serve as a knowledge leader in Service Management trends to inform sales strategies and positioning in the largest DACH-region accounts, engaging with customers to understand their needs and propose value-based solutions while coordinating with Marketing, Account Management, Product, and Partner Management to explore co-selling opportunities.

Zendesk is seeking a Staff Machine Learning Engineer to level up its full-text search platform and support retrieval-augmented-generation across multiple channels, collaborating with Product Management, ML scientists, and engineers to deliver AI-powered capabilities at scale. The role involves delivering AI features using the latest LLM tech, mentoring junior engineers, maintaining the stability of deployed services, writing clean code, and contributing to technical design and best practices. Key challenges include expanding the RAG platform for new use cases, integrating hybrid search with vector embeddings and keyword retrieval, improving ranking, optimizing indexing speed and cost, and enabling cross-channel retrieval. Basic qualifications include proficiency in Python or Ruby, understanding software architecture patterns, a collaborative growth mindset, ability to work independently, experience building scalable systems, and capacity to formulate hypotheses and run experiments; preferred qualifications include designing ML-enabled search solutions (ideally with Elasticsearch), AWS deployment, and event-driven architectures with Kafka. The tech stack centers on Python and Ruby, PyTorch, AWS, data stores such as MySQL, Redis, S3, Elasticsearch, Kafka, Snowflake; services run on Kubernetes with Docker, while monitoring is done with Datadog and Sentry, and Zendesk offers an inclusive culture with growth opportunities and ownership of features at scale.

Zendesk is hiring for a Melbourne-based, pure hunting sales role in ANZ that requires on-site presence 3 days a week to identify and qualify opportunities across SMB/Commercial/Enterprise and help build the sales pipeline. You will engage with prospects, understand their business challenges, and collaborate with sales, product, and marketing to develop a target list and generate a high-value pipeline. Candidates should have at least 2 years in a sales-related role, experience managing ANZ prospects, a competitive, self-starter mindset, excellent communication, and preferably a bachelor’s degree. The role features a hybrid work model with part of the week remote and an in-office routine determined by the hiring manager, requiring in-person attendance in Melbourne. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applicants, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Senior Software Engineer to build and evolve a real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability as data moves from Kafka to Snowflake via Snowpipe Streaming. The role involves designing and maintaining scalable data pipelines, developing internal tooling for schema validation and automated checks, and owning the reliability of ingestion systems deployed on AWS, with close collaboration across data producers, analytics engineers, platform teams, and business stakeholders. Core skills include solid Java programming, experience with distributed systems like Kafka and Snowflake, SQL for diagnostics and data quality workflows, and proficiency with Docker/Kubernetes and overall observability practices. The ideal candidate has a systems mindset, a passion for high-throughput real-time platforms, the ability to influence technical direction, and strong communication and mentoring skills; nice-to-haves include GenAI tools, cloud-native data platforms, and familiarity with dbt or ELT frameworks. Note on location and hybrid work: Zendesk states the role is open to candidates located in Maharashtra or Karnataka with a hybrid, partially in-office schedule, and the company emphasizes equal opportunity and accommodations.

Figma is expanding its Billing team, a full-stack engineering group building checkout, invoicing, customer lifecycle, pricing, metered billing, and subscription lifecycle management to support customers from two-person teams to the Fortune 500. The role involves partnering with Product and Design to develop a long-term roadmap, collaborating with cross-functional teams, and hiring and developing engineers, including staff-level, to scale Figma’s business while maintaining high quality. Required qualifications include 4+ years leading engineering teams and experience with billing, SaaS monetization, or payments infrastructure; preferred qualifications include strong product sense and experience leading geographically distributed teams. The position can be based in one of Figma’s US hubs or fully remote in the United States, with an annual base salary range of $250k–$350k for SF/NY hubs and remote pay localized to the candidate’s location; equity and a broad benefits package are provided. Figma emphasizes diversity and inclusion, offers reasonable accommodations for applicants with disabilities, requires cameras on during video interviews, and requires in-person onboarding, with a privacy notice governing candidate data.

Figma is expanding its team, including a Billing full-stack engineering group that automates revenue workflows and builds end-to-end payment and billing capabilities for all customers. They seek an experienced engineering leader to scale the business while preserving quality, overseeing checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, and the role can be based in a US hub or remotely in the United States. Key duties include partnering with Product and Design to define a long-term roadmap, solving complex cross-functional problems, hiring and developing engineers, and fostering accountability and an inclusive, creative culture. Requirements include 4+ years in engineering management, strategic thinking about roadmaps, rigorous cross-functional decision-making, and experience with billing, SaaS monetization, or payments infrastructure; additional pluses include strong product sense and experience leading distributed teams. The posting also outlines pay transparency with a SF/NY base salary range of $250k–$350k, remote pay localization, equity and benefits, equal opportunity and accommodations, and policies regarding video interviews and in-person onboarding.

Atlassian supports flexible work arrangements and can hire in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. They are seeking a well-rounded Technical Program Manager for the Trust TPM team in the India region to lead Security and Compliance engineering programs, partnering with the Trust Engineering team and senior stakeholders across the company. The Trust Engineering organization focuses on developing platforms to enhance Atlassian's Trust posture, ensuring Security, Compliance, and Privacy are integral to product design and functionality. The TPM will provide technical leadership to transform strategies and lead execution, requiring strong technical depth and the ability to shape product strategy in collaboration with various crafts and product areas. Key responsibilities include defining strategy and roadmaps for Security and Compliance, delivering critical projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance/compliance teams, achieving regulatory certifications, coordinating with stakeholders in the US, Australia, and India, and communicating status, risks, and dependencies across teams.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, supporting teammates' personal goals and priorities. The company is seeking a well-rounded Technical Program Manager for the Trust TPM team in the India region to lead security and compliance engineering programs and work closely with the Trust Engineering team and other stakeholders across the company. The Trust Engineering organization focuses on developing platforms and software to strengthen Security, Compliance, and Privacy within product design and functionality. The role requires strong technical depth and the ability to shape product strategy and lead execution, including defining strategy and roadmaps for security/compliance programs, building tools to integrate security checks into the SDL, collaborating with CISO/legal/governance teams, and assisting with regulatory certifications. It also involves coordinating with stakeholders in the US, Australia, and India, developing scalable security processes driven by data, and communicating status, risks, dependencies, and insights across teams.

Miro's Canvas Backend team is hiring a Backend Engineer to build the platform for canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps, enabling future product innovation. The role requires strong software engineering experience, willingness to drive change, capacity to handle high load and scale, ownership of important code areas, and collaboration across Miro to provide well-defined interfaces for Canvas data. You will design and implement high-quality technical designs and self-documented code, create scalable, high-performing, concurrent, and fault-tolerant solutions, optimize performance, and develop stable data access patterns (APIs, events) with long-term ownership of features. Requirements include 5+ years of backend development, Java 17, Kotlin, Spring; 4+ years building robust distributed systems; proficiency with REST and WebSockets; AWS familiarity; understanding of high-load SaaS architecture and Kafka or similar messaging; and strong Java multithreading knowledge. Miro offers a competitive equity package, health insurance, meals, wellbeing and learning allowances, and a diverse, inclusive global culture, underpinned by a Recruitment Privacy Policy.

Miro’s Canvas Backend team is seeking a Backend Engineer to help build the platform that enables canvas content and supports both real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, willingness to drive change, the ability to handle high loads and scale systems, ownership of important parts of the code, and collaboration across Miro to provide well-defined and extensible interfaces for Canvas data. Key responsibilities include creating high-quality technical designs and self-documented code, implementing scalable and high-performing solutions with concurrency and fault tolerance, optimizing performance, designing stable data access patterns and API/event contracts, taking long-term ownership, and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, expertise with Java 17, Kotlin, Spring (+ Spring Boot), 4+ years building robust, high-scale distributed systems, proficiency in REST and WebSockets, familiarity with cloud architecture (AWS preferred), knowledge of high-load SaaS and Apache Kafka or equivalent, and strong multithreading in Java. Benefits include competitive equity, health insurance, meals in the office, wellbeing and equipment allowances, annual learning budget, travel allowance, and a culture that emphasizes diversity, collaboration, and an inclusive environment supported by Miro’s Recruitment Privacy Policy.

Miro is seeking a Backend Engineer for the Canvas Backend team to power canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps, enabling new use cases for customers. The role emphasizes owning critical code, designing scalable, fault-tolerant, high-performance systems, and collaborating across teams to provide well-defined, future-proof Canvas data interfaces. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, and experience with Kafka and multithreading. Benefits include a competitive equity package, health insurance, in-office meals, wellbeing and equipment allowances, annual learning and development funds, and travel allowance. About Miro: a global visual workspace with 100M+ users and 250,000+ companies, co-headquartered in San Francisco and Amsterdam, valuing diversity, inclusion, and collaboration, with information on recruitment privacy policies.

The Canvas Backend team at Miro builds the platform that enables product teams to implement and evolve canvas content, supports both real-time and asynchronous collaboration, and lays the groundwork for future innovation. The Backend Engineer role requires strong software engineering experience, willingness to drive change, and the ability to scale systems under high load, with responsibility for key parts of the code and collaboration across teams to provide well-defined interfaces for Canvas model data. Responsibilities include designing high-quality technical designs and self-documented code, implementing scalable and fault-tolerant solutions, optimizing performance, crafting flexible yet stable data access patterns and contracts, taking long-term ownership, and writing exception-safe mission-critical code. Requirements are 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems in production, proficiency with REST and WebSockets, familiarity with cloud architectures (prefer AWS), knowledge of Apache Kafka, and strong multithreading skills in Java. Benefits and culture include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, a learning and development fund, travel allowance, and Miro's emphasis on diversity, inclusion, and belonging, with recruitment privacy policy referenced.

Miro is hiring a Backend Engineer for the Canvas Backend team to support building and evolving canvas content and the real-time/asynchronous collaboration platform. You’ll own critical parts of the codebase, design scalable, high-performing solutions with concurrency and fault tolerance, and collaborate across teams to define robust APIs and data contracts for the Canvas model. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building distributed systems, REST and WebSockets, AWS familiarity, Kafka or similar messaging, and strong Java multithreading knowledge. Benefits include competitive equity, family health insurance, in-office meals, wellbeing and equipment allowances, learning budget, and travel allowance. About Miro: a global visual workspace with 100M+ users and 250k companies, emphasizing diversity, inclusion, and belonging, with a Recruitment Privacy Policy governing applicant data.

Miro's Canvas Backend team builds the platform that enables product teams to implement and evolve canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The Backend Engineer role involves owning important parts of the codebase, designing scalable, high-performance, fault-tolerant solutions, and collaborating across Miro to define stable interfaces on Canvas data. Responsibilities include creating high-quality designs and self-documented code, improving performance and scalability, building flexible data access patterns (APIs, events), and taking long-term ownership of features. Requirements include 5+ years of backend experience (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, familiarity with AWS and high-load SaaS architecture, and knowledge of Kafka and Java multithreading. Benefits include competitive equity, health insurance, meals, wellbeing and equipment allowances, learning budget, travel allowance, and a culture focused on belonging, collaboration, and inclusive innovation across a global team.

- The Canvas Backend team at Miro is building the platform for canvas content and real-time/asynchronous collaboration, enabling product teams to implement new use cases and facilitating communication between the Board Server and Collaboration apps. - The Backend Engineer role involves creating high-quality technical designs and self-documented code, delivering scalable and fault-tolerant solutions, optimizing performance, defining stable data access patterns, and taking long-term ownership of features while collaborating across teams. - Requirements include 5+ years of backend experience, proficiency in Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, and knowledge of Apache Kafka and Java multithreading. - Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, a learning and development budget, and travel allowances for commuting, along with the chance to work with a globally diverse team. - Miro is a visual workspace for distributed teams serving over 100 million users and 250,000 companies, committed to belonging, inclusion, and collaboration, and it notes a Recruitment Privacy Policy.

The Canvas Backend team at Miro builds the platform that enables canvas content and supports real-time and asynchronous collaboration, delivering a high-performance foundation for current products and future innovation. The Backend Engineer will own key parts of the codebase, design scalable, fault-tolerant systems, and collaborate across Miro teams to provide well-defined and extendable interfaces for Canvas data. Responsibilities include creating high-quality technical designs and code, optimizing performance and scalability, designing flexible but stable data access patterns and contracts, owning features long-term, and emitting exception-safe mission-critical code. Requirements include 5+ years of backend development, Java 17, Kotlin, Spring, 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, understanding of high-load SaaS architectures and Kafka or equivalent messaging systems, and strong multithreading in Java. Miro offers competitive equity, health insurance, office meals, wellbeing and equipment allowances, learning and development funds, travel support, and emphasizes belonging and collaboration at a global company that serves over 100M users and 250,000 companies, founded in 2011 and employing about 1,600 people across 13 hubs worldwide.

Miro’s Canvas Backend team is seeking a Backend Engineer to build the platform that enables product teams to create and evolve canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, a willingness to drive change and experimentation, the ability to handle large loads and scale, and ownership of important parts of the code with cross-team interfaces for Canvas data. You’ll design and implement high-quality, self-documented code, scalable solutions with concurrency and fault tolerance, optimize performance, and establish stable data access patterns and contracts (APIs, events) while taking long-term ownership of features or subsystems. You’ll write exception-safe mission-critical code and collaborate with teams across Miro to improve product, architecture, and engineering practices. Qualifications include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years in robust distributed systems, REST and WebSockets, AWS familiarity, Kafka or equivalent messaging, and strong Java multithreading; benefits include competitive equity, health insurance, meals, wellbeing and equipment allowances, learning and travel stipends, plus a commitment to diversity and an applicant privacy policy.

The Canvas Backend team at Miro builds the platform that enables product teams to implement and evolve new canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps, providing a stable, high-performance foundation for future innovation. The Backend Engineer role involves taking ownership of important parts of the code, driving change, collaborating across Miro to define extensible interfaces on Canvas model data, and handling large-scale systems. You’ll design and implement high-quality technical designs and self-documented code, build scalable, fault-tolerant solutions, optimize performance, create flexible data access patterns (APIs, events), and write exception-safe mission-critical code while improving product and engineering practices across teams. You’ll need 5+ years of backend development, 4+ years building robust distributed systems in production, proficiency in Java 17, Kotlin and Spring, REST and WebSockets, cloud architecture (prefer AWS), and experience with Kafka or other messaging systems and multithreading in Java. Perks include competitive equity, health insurance for you and family, meals in the office, wellbeing and learning allowances, and travel benefits; Miro emphasizes diversity, belonging, and inclusive collaboration across its global team, supported by a Recruitment Privacy Policy for applicants’ data.

Figma is growing its Strategic Finance team to own budget, annual and quarterly planning, resource allocation, financial analyses, and cross-functional partnerships to help the company move ideas to product and collaborate in real time. In this role you will lead ARR, headcount and expense planning and forecasting for the Sales organization, define performance targets and reporting frameworks, ensure resources align with growth targets, mentor a high‑performing team, and develop actionable insights and the financial narrative for senior leadership. Required qualifications include 8+ years in investment banking, private equity, strategic finance, or related analytics, 3+ years leading teams, experience partnering with global Sales and Sales Operations, and strong data‑driven forecasting and analysis; bonus points for SaaS experience or SQL. The position can be based in Figma's SF or NY hubs or remotely in the United States; the base salary for SF/NY is $180,000–$308,000, with remote pay localized by location (80–100% of range), plus equity and comprehensive benefits. Figma emphasizes diversity and equal opportunity, provides accommodations for candidates with disabilities, requires cameras on during video interviews and in-person onboarding, and processes candidate data per its Privacy Notice.

Figma is growing its team of passionate creatives and builders to make design accessible, enabling teams to move from idea to prototype to code with real-time collaboration and AI-enabled workflows from anywhere. The Strategic Finance team owns budgeting, annual and quarterly planning, resource allocation, financial analyses, and cross-team partnerships, requiring someone who is highly analytical, strategic, a phenomenal communicator, and comfortable with ambiguity, with meaningful visibility into the business. The role leads ARR, headcount and expense planning and forecasting for Sales, defines performance metrics and reporting frameworks, drives quota and capacity planning, mentors a high-performing team, and owns the financial narrative for Sales at executive and board levels while building scalable tools and systems. Requirements include 8+ years in investment banking, private equity, strategic finance, or related fields, 3+ years leading teams, experience partnering with global Sales/Sales Ops, deep FP&A expertise, and the ability to translate data into actionable solutions; nice-to-have: experience at a high-growth B2B SaaS company and proficiency in SQL. Compensation includes an annual base salary range of $180,000–$308,000 for SF/NY, with remote roles localized to 80–100% of range, plus equity, comprehensive benefits, a commitment to diversity and accommodations, camera-on interviews, in-person onboarding, and a Candidate Privacy Notice governing data processing.

Zendesk is seeking an Enterprise Account Executive with 8+ years of B2B SaaS sales experience to grow its enterprise base, deepen relationships, and expand Zendesk’s offerings with both new and existing customers. The role focuses on direct top-line revenue growth through acquiring new enterprise clients, cross-selling, and using data, adoption history, and customer insights to optimize retention and expansion. Key duties include creating quarterly territory plans, managing complex, multi-month value-centric sales cycles with proof of concept stages, maintaining a strong pipeline and accurate forecasts, and establishing C-level sponsorship while collaborating with internal teams. Qualifications include a BA/BS, a proven track record of exceeding targets in cloud/software B2B sales, ability to sell to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. Zendesk emphasizes a hybrid, inclusive work culture with equal opportunity employment, accommodations for disabilities, and notes that AI screening may be used in the hiring process.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to seamlessly integrate and scale AI, with a mission to provide a robust foundation for responsible AI innovation and world-class features. As a Backend Engineer in this team, you’ll design, build, and maintain backend services for model training, inference, and experimentation, develop tooling to improve reliability and speed of AI development, and create scalable data pipelines and architecture for AI use cases. Requirements include 4+ years of backend engineering, proficiency in Python, Java, or Kotlin, experience with scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and expertise in CI/CD, observability, test automation, ML Ops, and AI/ML concepts. Benefits include a competitive equity package, health insurance, corporate pension, meals in the office, wellbeing support, equipment allowances, and an annual learning and development budget. About Miro: a visual workspace for distributed teams serving over 100 million users and 250,000 companies, with 1,600+ employees across 13 hubs, prioritizing collaboration, inclusion, and belonging, and noting a Recruitment Privacy Policy.

The AI Platform team at Miro drives the company’s AI-powered product vision by building the internal platform, tooling, and APIs that help product teams integrate and scale AI use cases. In the Backend Engineer role, you’ll design and maintain backend services for model training, inference, and experimentation, help build scalable data pipelines, and contribute to architecture decisions focused on performance and maintainability. Requirements include 4+ years of backend engineering experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with modern AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), and strong CI/CD, observability, and ML Ops practices, plus a product-focused mindset. What’s in it for you includes a competitive equity package, health insurance, pension, office perks, wellbeing and equipment allowances, and an annual learning and development budget. Miro is a visual workspace for distributed teams with 100M+ users, a commitment to diversity and belonging, and a Recruitment Privacy Policy guiding how candidate data is handled.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to empower product teams to scale AI features, with a mission to provide a robust foundation for responsible AI innovation across the company. As a Backend Engineer, you'll design and scale the core systems powering AI at Miro, laying the technical foundation for building, deploying, and serving AI/ML capabilities for tens of millions of users, and you’ll develop internal tools and data pipelines for experimentation and AI use cases. You’ll design, develop, and maintain backend services for model training, inference, and experimentation; build tooling to improve reliability, reproducibility, and speed; contribute to scalable architecture choices; and maintain high code quality through testing and automation. Requirements include 4+ years of backend experience with Python, Java, or Kotlin; experience designing scalable services; familiarity with modern AI providers like AWS Bedrock, OpenAI, or Anthropic; proficiency with CI/CD, observability, and test automation; ML Ops experience; and a product-focused mindset with knowledge of AI/ML concepts. The role comes with competitive equity, health and pension benefits, office perks, wellbeing and learning allowances, and a diverse, inclusive culture that values belonging and collaboration; Miro emphasizes building big things through diverse teams and inclusion, supported by its Recruitment Privacy Policy.

Miro's AI Platform team builds the internal platform, tooling, and APIs to enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you'll build and scale the core AI infrastructure that powers Miro, supporting tens of millions of users and shaping how AI is built, deployed, and served. You'll work on internal tools to help teams experiment with and ship AI features quickly and responsibly, and develop data pipelines for AI use cases. Requirements include 4+ years of backend engineering experience with Python, Java or Kotlin, designing scalable services, familiarity with modern AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), proficiency in CI/CD, observability and test automation, ML Ops, and a product-led background with AI in end-user features. Benefits include a competitive equity package, health insurance for you and your family, a corporate pension plan, meals and snacks, wellbeing and WFH equipment allowances, an annual learning and development allowance, and the opportunity to work with a globally diverse team, with recruitment handled under Miro's Recruitment Privacy Policy.