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Sentry is a leading application monitoring platform trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice and enabling teams to build faster while advancing an AI-native future. As Infrastructure Engineering Manager, you'll lead a team building internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale. You'll own the technical vision and roadmap, drive reliability, nurture engineers, and collaborate with Infrastructure, Platform, and Production Engineering to keep tooling consistent across the org. Requirements include 10+ years of software engineering—ideally in internal tooling, infrastructure automation, platform engineering, or distributed systems—plus 4+ years of management, strong Python skills, and familiarity with Kubernetes, Terraform, and cross-team leadership. The role offers a base salary range of $220,000–$450,000, comprehensive benefits, and a commitment to equal opportunity, with Sentry’s open-source culture and accommodations for disabilities.

Zendesk seeks an Enterprise Account Executive based in Madrid to drive growth across Iberia by selling AI-driven CX solutions to large enterprises (1500+ employees). You will build trusted executive relationships, identify expansion opportunities, cross-sell/upsell AI and automation solutions, manage a data-informed pipeline, and lead multi-stakeholder, proof-of-concept deals with AI-enabled solution design to enable high-value deployments. Responsibilities include creating quarterly territory and account plans, collaborating with Customer Success, Solutions Engineering, and Product teams, and maintaining robust forecasting to exceed revenue goals. Requirements cover 8+ years in cloud/software B2B sales or solution engineering, proven success in enterprise sales with executive-level engagement and quota attainment, strong negotiation/closing, and fluency in Spanish and English (Portuguese a plus), plus familiarity with Salesforce, Outreach, Clari, Seismic, Looker. Zendesk emphasizes a diverse, inclusive culture with hybrid work options, equal opportunity and disability accommodations, and a policy that AI may be used to screen applicants per company guidelines.

The Senior Platform Architect at Zendesk acts as a technical strategist for large enterprise customers, designing AI-powered resolution solutions and helping transform traditional support centers into Autonomous Service Workforces while guiding the enterprise sales team to win technical deals. The role combines executive advisory, driving ARR through strategic discovery and proof-of-concept management, and positioning Zendesk’s headless capabilities to embed the platform into customer workflows via MCP and integrations. Architectural duties include autonomous service deployment using Zendesk Agent Builder and Action Builder to target around 80% automated resolutions, along with modern ecosystem integration using MCP, APIs, iPaaS, and knowledge/memory engineering with Context Graph and Knowledge Graph connectors. Required qualifications include 8+ years in enterprise solutions architecture or related fields, strong AI/LLM literacy, advanced API and integration skills, cloud and security expertise, and superb communication to influence senior stakeholders in fast-paced environments. Zendesk emphasizes a hybrid work model, equal opportunity and inclusion, and accommodations for applicants with disabilities, noting that AI may be used to screen applications and providing a process to request accommodations.

Zendesk is seeking a vision-driven Director of Sales to lead and grow its India business across Enterprise and Commercial segments, building high-impact sales strategies and acting as the executive sponsor for its largest customer partnerships. The role emphasizes coaching top talent, driving strategic enterprise growth in complex value-centric deals, and shaping market strategy through quarterly territory and account planning to expand Zendesk’s enterprise market share. It requires pipeline and forecasting excellence with methodologies like MEDDPICC, and the ability to forge trusted C-suite relationships both internally and with strategic customers. The position is based in Bangalore or Mumbai, requiring candidates to be physically located in Karnataka or Maharashtra, with willingness to travel for customer engagements; nice-to-haves include President’s Club recognition and CX or AI enterprise expertise. Zendesk promotes a hybrid, inclusive culture, discloses that AI may be used to screen applications where applicable, and provides accommodations for applicants with disabilities under equal opportunity policies.

Zendesk is on a mission to power exceptional service and human connections and is seeking a Senior SMB Account Executive with a proven B2B SaaS sales record to grow its SMB base. The role focuses on hunting new opportunities, closing deals, building cross-functional relationships, and driving revenue growth by expanding accounts and aligning Zendesk solutions to customers' goals. Key responsibilities include acquiring new customers, nurturing relationships for retention, cross-selling, using data and product adoption to prospect and retain, articulating Zendesk’s value, managing competitive sales cycles, maintaining a Salesforce pipeline, and delivering forecasts to exceed targets. Requirements include a BA/BS or equivalent, at least 4 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong prospecting and closing skills, entrepreneurial mindset, and familiarity with Salesforce and Clari, with a hybrid in-office/remote schedule. Zendesk emphasizes inclusivity, equal opportunity, accommodations for disabilities, and a flexible global hybrid work environment, noting possible AI screening and affirming its AA/EEO/Veterans/Disabled employer status.

Zendesk is hiring a Product Marketing Manager - Solutions to lead strategy, development, and execution of go-to-market launches for multi-product solutions and select industries, including solution-level positioning and narrative arcs. You will create marketing collateral (solution briefs, whitepapers, ROI calculators, decks, and case studies), partner with Product Management, Product Marketing, and Sales to translate cross-product capabilities into value, and develop sales enablement programs while conducting competitive research and buyer intelligence to drive pipeline growth. The role requires 10+ years of progressive B2B SaaS product marketing experience, experience with AI tools, and a background in solutions marketing or multi-product packaging, plus strong storytelling and cross-functional leadership; basic qualifications emphasize experience marketing within CX/CRM/enterprise helpdesk ecosystems. The position is hybrid with some in-office presence and Zendesk notes a global workforce of over 5,000 employees and a flexible work model. Zendesk is an equal opportunity employer, provides information on EEO rights and accommodations for disabilities, may use AI screening, and the US base salary range is $153,000–$229,000 with potential bonuses or incentives.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB base through cross-sell, up-sell, and expansion, closing deals of all sizes and building broad, trusted relationships as part of delivering AI-powered customer experiences at scale. In this role, you’ll drive top-line revenue by acquiring new SMB customers and using AI-powered strategies for pipeline development and account expansion, while nurturing relationships to ensure high satisfaction and retention through personalized outreach and automated workflows. You’ll proactively lead complex sales cycles by integrating AI insights and customer data to craft tailored, outcome-driven solutions, co-create AI transformation roadmaps with measurable KPIs, and develop data-backed ROI cases that influence procurement decisions and drive upsell opportunities. You’ll hold consultative technical conversations about AI product architecture and integrations with Solutions Engineers and cross-functional teams, identify cross-sell and up-sell opportunities, maintain a robust Salesforce pipeline with forecasts, and collaborate with Marketing and other teams to optimize campaigns while acting as a Zendesk AI thought leader. Requirements include at least 2 years of B2B SaaS sales or solution engineering experience, a strong technical aptitude for AI, willingness to travel, and a US OTE range of $111,000–$167,000 with a 60/40 base/commission split, along with Zendesk’s hybrid-work model and commitment to equal opportunity and accommodations for disabilities.

Tempo is a maker of top-selling Atlassian Marketplace apps serving 30,000+ customers—including a third of the Fortune 500—and has evolved from a time-tracking tool into an award-winning, modular SPM suite that helps organizations focus on their most impactful opportunities. The role is for an Account Director focused on New & Expansion in Tempo’s Enterprise segment, responsible for driving sales of Tempo’s products, managing the full sales cycle, and collaborating with partners, pre-sales, and sales engineers. Key duties include positioning Tempo’s value to large enterprises, expanding usage in assigned accounts, guiding decision-makers, building pipeline in Salesforce, traveling as needed, shaping pricing/engagement models for enterprise deployments, negotiating and signing large deals, and meeting quarterly targets. The ideal candidate has 6+ years in an Enterprise Account Executive or similar B2B SaaS role selling to Fortune 500s, a track record of quota attainment and new logo wins, data-driven problem-solving skills, and strong executive relationship-building abilities, with familiarity with Atlassian Marketplace or IT audiences considered a plus. Tempo offers a remote-first environment, generous benefits and vacation, opportunities for growth and collaboration, and an inclusive, equal-opportunity culture, with an English-resume requirement and various perks and activities for employees.

Tempo builds top-selling Atlassian Marketplace apps, serves more than 30,000 customers including a third of the Fortune 500, and is a leading Atlassian vendor with an award-winning, modular SPM suite. The company envisions a world where everyone in an organization works in harmony on high-impact opportunities and invites you to join in innovating and expanding its products and ecosystems. The role, Account Director for New & Expansion in the Enterprise segment, is responsible for selling Tempo’s products to large enterprises, managing the full sales process from qualification to closing and account care, and collaborating with partners, pre-sales, and sales engineers. Ideal candidates have at least 6+ years in enterprise B2B SaaS selling to Fortune 500s or large logos, a track record of exceeding quotas, experience bringing in new enterprise logos, and strong executive relationship-building skills; familiarity with Atlassian Marketplace is a plus. Tempo offers a remote-first environment, unlimited vacation where available, comprehensive benefits and perks, professional development, and an inclusive culture with equal opportunity hiring.

Tempo builds top-selling Atlassian Marketplace apps and serves more than 30,000 customers, including a third of the Fortune 500, with a mission to help teams work better together and an evolution from time tracking to an award-winning, modular SPM suite. The Account Director for New & Expansion in Enterprise will drive sales across large organizations, manage the full sales process from qualification to close and account care, and collaborate with partners to approach and close enterprise deals, with occasional travel and Salesforce pipeline management. Responsibilities include positioning Tempo’s value to enterprise customers, expanding relationships with assigned accounts, guiding decision-makers through adoption of the Tempo portfolio, negotiating agreements, and coordinating with Pre-Sales and Sales Engineers on configuration and blueprints. Requirements include 6+ years as an Enterprise Account Executive or similar in B2B SaaS selling to Fortune 500s, a proven track record of quota attainment and new logos, strong prospecting and executive relationship skills, comfort with complex sales cycles and partners, and familiarity with Atlassian Marketplace is a plus. Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, travel opportunities, and a commitment to equal opportunity; resumes should be in English.

Tempo creates top-selling Atlassian Marketplace apps and supports 30,000+ customers, including a third of the Fortune 500, earning recognition as a top Atlassian vendor with an award-winning, modular SPM suite. Their product evolution began with a time-tracking solution in 2009 and now focuses on scalable, value-driven SPM that helps organizations collaborate harmoniously toward strategic goals. The role of Enterprise Account Director for New & Expansion involves driving sales, managing the full sales process, collaborating with partners, pre-sales, and sales engineers, and developing pricing and engagement models for large deployments. Candidates should have 6+ years in enterprise B2B SaaS selling to Fortune 500 firms, a track record of quota attainment and closing strategic opportunities, strong data-driven problem-solving and executive relationship skills, and familiarity with Atlassian Marketplace is a plus. Perks include remote-first work, unlimited vacation, comprehensive benefits, training reimbursement, travel opportunities, and a strong commitment to equal opportunity and an inclusive culture.

Tempo is a top Atlassian Marketplace app maker serving over 30,000 customers, including a third of the Fortune 500, with a mission to help teams work in harmony and continuously innovate across ecosystems. The role is Account Director for New & Expansion in Tempo’s Enterprise segment, responsible for driving sales of Tempo’s products, managing the full sales cycle, and developing pricing and engagement models for large deployments. Responsibilities include positioning Tempo’s applications to large enterprises, partnering with solutions partners, managing region-based accounts, educating decision makers, building pipelines, forecasting in Salesforce, traveling as needed, negotiating large deals, and collaborating with Pre-Sales and Sales Engineers. Requirements include 6+ years in enterprise B2B SaaS sales to Fortune 500/large logos with quota attainment, experience closing complex enterprise deals with senior management, a data-driven approach, strong prospecting and relationship-building skills, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Benefits and culture highlight remote-first work, unlimited vacation in most locations, comprehensive benefits, professional development opportunities, an equal-opportunity employer stance, and a request to submit resumes in English for global hiring.

Tempo is a leading creator of Atlassian Marketplace apps, serving 30,000+ customers including a third of the Fortune 500, with a mission to help teams collaborate and focus on their highest priorities. Their product suite has evolved from a time-tracking app launched in 2009 to an award-winning modular SPM platform, and they continue to innovate and expand into new ecosystems. The Account Director for New & Expansion in Enterprise will sell Tempo’s applications to large enterprises, manage the full sales cycle, build pipelines, negotiate agreements, and collaborate with pre-sales and solution partners to close complex deals. Ideal candidates have 6+ years of enterprise B2B SaaS experience selling to Fortune 500s, a proven quota attainment track record, strong executive relationship skills, and familiarity with Atlassian Marketplace or similar ecosystems. Tempo offers a remote-first environment, generous benefits and time off, professional development opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo creates top-selling Atlassian Marketplace apps, serving more than 30,000 customers including about a third of the Fortune 500, and has evolved from a time-tracking tool launched in 2009 to an award-winning, modular SPM platform. The role is an Account Director for New & Expansion in Tempo’s Enterprise segment, responsible for driving sales of Tempo’s products and managing the full sales process from qualification and evaluation to close and ongoing account care. You’ll position Tempo’s value to large enterprises, work with top solutions partners to pursue and close deals, manage an assigned set of high-potential accounts, educate champions and decision makers, and collaborate with Pre-Sales and Sales Engineers to design configurations and strategic plans, including pipeline forecasting in Salesforce and developing new pricing models. Requirements include 6+ years in enterprise B2B SaaS sales to Fortune 500s/large logos, a track record of quota attainment and closing strategic opportunities, strong prospecting and executive relationship skills, and data-driven problem solving; familiarity with Atlassian Marketplace or related ecosystems is a plus. Perks and culture include a remote-first environment, unlimited vacation where offered, comprehensive benefits, training reimbursement and travel opportunities, diverse and inclusive teams, and an invitation to apply to join Tempo.

The Services Programme Manager (PgM) is a Cologne-based senior hybrid role owning a strategic portfolio of client-facing and internal programmes and projects, managing plans, dependencies, risks, budgets, and stakeholders across multi-workstream engagements while acting as the trusted advisor to strategic accounts. Operating in a strategic seat, PgMs drive client conversations back to Sales and Delivery to support growth of strategic accounts, using PM methodology and ITIL practices as the day-to-day senior representative of the Services team to ensure requirements, expectations, and technical concerns are addressed. The role ensures profitability through governance, reporting, and continual improvement, overseeing technology operational changes, support enhancements and maintenance to meet contractual needs and handle Incident Management, and works with internal teams to identify improvements and increase operational efficiency while collaborating with Business Development, Commercial Ops, Finance, and Account Management. Key responsibilities include defining and managing programme strategy across multiple projects, ensuring quality and policy conformance, creating and monitoring artifacts such as Level 0–3 Plans, Earned Value Management (SPI/CPI), scope change logs, risk/issue/opportunity management, and benefit realization, and coordinating communications, meetings, SLAs, and facilitating problem/incident/change management. Leadership duties involve fostering a consultative, value-driven mindset, leading continuous delivery improvements, coaching junior PMs, partnering with Sales/Delivery and pre-sales for account planning, educating staff on PMO processes, building a knowledge base, and advocating for clients and partners.

At Atlassian, you can work from an office, from home, or a hybrid model, with virtual interviews and onboarding for globally eligible hires as part of a distributed-first approach. The company’s products—Jira Software, Confluence, and Jira Service Management—help teams collaborate, and high-profile customers (Fortune 500 companies and brands like NASA, Audi, Kiva, Deutsche Bank, and Dropbox) rely on them. The Mid-Market sales team manages a portfolio of mid-sized customers (200–10,000 seats) focused on net-new growth, expansion, and cross-sell, with this role covering the LATAM region and requiring full Portuguese fluency. You will own about 40 accounts, carry a $2–4M annual quota, lead a cross-functional deal team, build executive relationships, and use MEDDPICC to qualify and win complex opportunities. You’ll also collaborate with channel, marketing, product, and customer success; handle pricing and forecasting; stay informed on industry trends and competitors; and travel occasionally for customer meetings and events.

At Atlassian, employees can work in an office, from home, or a combination, and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. Atlassian provides products like Jira Software, Confluence, and Jira Service Management to help teams collaborate, serving a broad base of customers including Fortune 500 firms and organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role for LATAM covers about 40 accounts (200–10,000 seats) with a $2–4M annual quota, and leads a cross-functional deal team to drive net new growth and expansion. The role emphasizes building executive relationships across IT and business groups, using MEDDPICC to qualify and win complex opportunities, and pursuing multithreaded, multi-solution opportunities focused on customer outcomes. Responsibilities include collaborating with channel, marketing, product, and customer success to maximize satisfaction, negotiating contracts, sourcing leads, maintaining a healthy pipeline with accurate forecasting, staying current on industry trends and competitors, and occasional travel for customer meetings and events.

Atlassian supports flexible work arrangements (office, home, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. The company’s software—Jira Software, Confluence, and Jira Service Management—helps teams organize and complete work, with customers including many Fortune 500 firms, NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role covers LATAM and requires full Portuguese fluency, owning about 40 accounts with a 2–4 million annual quota, and leading a cross-functional deal team to drive net-new growth and expansion. Key responsibilities include building executive relationships, using MEDDPICC to qualify and win complex opportunities, pursuing multi-solution, outcome-based deals, collaborating with channel, marketing, product, and customer success, and maintaining a healthy pipeline with accurate forecasting. The position may involve occasional travel for customer meetings and industry events, staying current on trends, and upholding Atlassian values as the team guides customers’ deployment of Atlassian at scale.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The company’s software—Jira Software, Confluence, and Jira Service Management—helps teams organize, discuss, and complete work and is trusted by the Fortune 500 and many other organizations worldwide. The Mid-Market sales team manages a portfolio of mid-sized customers, driving net new growth, cross-sell, and expansion while advocating for customers and providing feedback to product and engineering. The LATAM role requires full Portuguese fluency, owning about 40 accounts with a $2–4M annual quota, leading a cross-functional deal team, building executive relationships, and using MEDDPICC to qualify, advance, and close complex, outcome-based opportunities. The role also involves collaborating with channel, marketing, product, and customer success, maintaining a healthy pipeline with accurate forecasting, staying current on industry trends, and occasional travel for customer meetings and events.

Zendesk aims to improve Customer Experience for 125,000+ brands by building AI-powered automation to help support teams handle more complex problems. The Senior Machine Learning Scientist will develop, evaluate, and deploy state-of-the-art NLP/ML models to power intelligent automation and customer service solutions at scale, collaborating with engineers, product managers, and cross-functional teams to impact millions of interactions. Daily work includes researching and prototyping models for intents, auto-assist, chatbots, and routing; designing rigorous offline/online experiments; productionizing ML solutions with data pipelines and monitoring; analyzing large multilingual datasets; and mentoring junior scientists. Key challenges involve multilingual language detection, sentiment analysis, scalable real-time routing, large-scale A/B testing, and exploring advanced techniques like retrieval-augmented generation while ensuring production model health and continuous learning. Qualifications include an MSc (PhD preferred) in a related field, deep ML/NLP knowledge, strong Python (PyTorch) skills, experience with large-scale experimentation, and the ability to collaborate; the tech stack includes AWS, PyTorch, Kubernetes/Docker, Kafka, and data services such as S3, RDS, Redis, ElasticSearch, Snowflake, and Aurora, with Zendesk emphasizing inclusive, hybrid work and accommodations for applicants.

Sentry is an application monitoring company trusted by over 200,000 organizations, helping developers fix errors and performance issues quickly while building an AI-native future. The Revenue Operations role spans Analytics, GTM Technology, and Deal Desk and requires actively improving CPQ and Salesforce processes rather than just processing deals. You will own end-to-end deal desk tasks, become an expert in CPQ/Salesforce, design self-service guardrails, build playbooks, and surface insights to influence pricing and policy. Requirements include 5+ years in Deal Desk/Sales/Rev Ops at a B2B SaaS company, experience with CPQ tools and Salesforce, full deal lifecycle knowledge, strong analytics, and a track record of process improvement, with AI tooling experience a plus. Sentry emphasizes equal opportunity and inclusion, provides accommodations for disabilities, is open-source, and offers an Applicant Privacy Policy.

Tempo builds end-to-end work tools—time tracking, resource planning, budgeting, roadmapping, and program management—for 30,000+ customers, including a third of the Fortune 500, evolving from a Jira time-tracking add-on into a trusted Atlassian ecosystem product family. The company culture emphasizes being a tech company that’s also a good place to work and values teams that push thinking to serve a genuinely large, sophisticated customer base. The Role is a senior individual-contributor in Product Growth responsible for the entire growth lifecycle—activation, engagement, expansion, cross-sell, upsell, and retention—with duties including opportunity sizing, owning the growth roadmap, cross-functional collaboration, driving engagement and monetization, optimizing trial-to-paid and renewal funnels, turning data into decisions, synthesizing user insight, leading experimentation, and applying AI to growth. Qualifications include 8+ years in growth at SaaS/tech, a data-driven, strategic mindset, the ability to influence across cross-functional teams without formal authority, collaboration and customer empathy, AI fluency, and a proven experimentation track record; nice-to-haves include marketplace growth experience (Atlassian Marketplace or similar), in-app messaging, and zero-to-one launches. Perks include remote-first work, unlimited vacation in many locations, comprehensive benefits, professional development, diverse teams, and an equal-opportunity employer stance, with an invitation to apply to help shape the future of enterprise productivity software.

Tempo Software is a large, award-winning Atlassian Marketplace app vendor serving over 30,000 customers worldwide, focused on helping modern product and engineering teams manage time, resources, and budgets with automation and machine learning. Their time-management solutions aim to make time tracking seamless for highly skilled workers, enabling leaders to gain deep insights to plan, manage, and deliver results, because time is a finite resource. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and product demonstrations to closing deals and maintaining strong client relationships—with cross-functional collaboration to tailor solutions and drive revenue. Requirements include 3+ years in sales/BD/AM, a proven quota track record, strong communication and negotiation skills, CRM experience, a Bachelor's degree preferred, and bilingual English/German. Tempo offers a remote-first culture with flexible schedules across the US, UK, and Canada, generous perks like unlimited vacation, health benefits, and training reimbursement, and is an equal opportunity employer welcoming diverse candidates.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity, enabling employees to support family and personal goals while prioritizing customers and revenue growth. The company serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and aims to unleash every team’s potential through powerful software that delivers impact and ongoing revenue growth. Atlassian emphasizes the value of “play as a team,” supporting, celebrating wins, and sharing knowledge, with employees working with Atlassian rather than for Atlassian, and there is strong earning potential in sales due to the vast enterprise market and customer preferences. They are leading responsible AI integration into cloud products to migrate customers to the cloud, building trust through cost transparency, enabling faster collaboration, and accelerating customer business outcomes while shaping and executing a robust sales strategy. The sales role focuses on managing high-value strategic accounts, developing named account or territory plans, serving as the main contact for designated accounts, identifying opportunities, building executive relationships, collaborating with internal teams and partners, leading negotiations, conducting market research, forecasting, maintaining product knowledge, traveling as needed, and mentoring junior sales colleagues.

At Atlassian, employees can work in an office, from home, or in a hybrid setup, and the company hires people in any country where it has a legal entity. They serve over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, aiming to unleash every team’s potential through software and drive ongoing revenue growth. The culture emphasizes the value “play as a team,” with employees supporting one another, sharing knowledge, and working with Atlassian—not for Atlassian—while offering strong sales earning potential in a large enterprise market. The company is leading responsible AI integration into its cloud products to migrate customers to the cloud, building trust through cost transparency, accelerating collaborations, and boosting customer outcomes and sales strategy. The role involved is to steer product utilization for strategic, high-value accounts, develop named account or territory plans, build relationships with executives, collaborate across internal teams and partners, negotiate, conduct market research, forecast performance, understand product value, travel as needed, and mentor junior sales staff.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. They work with over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, aiming to unleash every team’s potential through powerful software, drive customer impact, and sustain revenue growth. The company emphasizes the value of “play as a team,” supporting each other, sharing knowledge, and ensuring employees feel they work with Atlassian, not just for Atlassian. Atlassian is leading responsible AI integration into its cloud products, migrating customers to the cloud, building cost transparency, speeding collaboration, and accelerating business outcomes while shaping a strong sales strategy for the enterprise market. The sales role centers on managing high-value accounts and strategic plans, building relationships with key decision-makers (including C-level executives), collaborating with internal teams and partners, conducting market research, negotiating contracts, forecasting, traveling as needed, and mentoring junior staff.

Atlassian supports flexible work locations, allowing employees to work in an office, from home, or a combination of both. They hire in any country where they have a legal entity, and data is a major focus, with billions of events ingested monthly for analytics across many teams. Atlassian is seeking an Engineering Leader to join the Data Engineering team to build data products that power GTM (Marketing and Sales) strategy and key organizational decisions. The role involves leading a world-class data engineering practice, shaping technical strategy and data architecture, and developing data products for reporting, analytics, data science, machine learning, and AI workloads. As the data domain specialist, you will collaborate with IT, data platform, product engineering, GTM stakeholders, analytics teams, and data scientists to support multiple programs.

- Atlassians can choose where they work—office, from home, or a combination—to support family, personal goals, and other priorities. - Atlassian hires in any country where it has a legal entity, and data is a big deal, with billions of events ingested monthly and many teams relying on data platforms. - Atlassian is looking for an Engineering Leader to join the Data Engineering team and build data products that power GTM (Marketing and Sales) strategy and important organizational decisions. - The leader will guide a world-class data engineering practice, shape technical strategy and data architecture, and develop data products for reporting, analytics, data science, machine learning, and AI workloads. - As the data domain specialist, you will partner with IT, data platform, product engineering, GTM stakeholders, analytics teams, and data scientists to support multiple programs.

Atlassian offers flexible work options, letting employees work in an office, from home, or a hybrid arrangement to support personal goals and priorities. They hire in any country where they have a legal entity, and data is central, with billions of events ingested monthly to fuel analytics across dozens of teams. The company is seeking an Engineering Leader for the Data Engineering team to build data products that power GTM (Marketing and Sales) strategy and key organizational decisions. The leader will build and scale data systems, shape technical strategy and architecture, and develop data products for reporting, analytics, data science, machine learning, and AI workloads. As a data domain specialist, they will collaborate with IT, data platform, product engineering, GTM stakeholders, analytics teams, and data scientists to support multiple programs.

At Atlassian, employees can work from an office, from home, or a combination of both, with interviews and onboarding conducted virtually as part of a distributed-first culture, and the company hires in any country where it has a legal entity. The Principal Machine Learning Engineer role at Jira Service Management will set the technical direction for AI, designing and shipping multi-step large language model pipelines to improve service experiences. The role involves shaping prompting strategies, model selection, output parsing, and orchestration to raise quality and reliability across a wide range of real-world service scenarios. You’ll build retrieval and grounding systems that surface the right context—knowledge articles, past requests, structured data, and tool outputs—so AI decisions are grounded in relevant information, and you’ll own the quality, latency, cost, and reliability of AI workflows at enterprise scale. As a Principal, you’ll define multi-quarter ML strategy, make architectural decisions across teams, mentor engineers, and influence the long-term AI trajectory of a product used by teams worldwide.

Atlassian offers flexible work options—office, home, or a mix—and hires people in any country where the company has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. As a Principal Machine Learning Engineer, you will set the technical direction for how AI is built and shipped across Jira Service Management, designing and improving multi-step LLM pipelines, including prompting strategies, model selection, output parsing, and orchestration to raise quality and reliability. You’ll build retrieval and grounding systems that surface the right context at the right moment—knowledge articles, past requests, structured data, and tool outputs—so AI decisions are grounded in relevant, trustworthy information, and you’ll own the quality, latency, cost, and reliability of AI workflows at enterprise scale with measurable quality via evaluation frameworks and benchmarks. You’ll run disciplined experiments to validate whether changes to models, prompts, or retrieval move the needle, and build the infrastructure to run those experiments repeatedly and confidently. As a Principal, your influence extends beyond your own code, setting multi-quarter ML strategy, making architectural decisions across teams, mentoring and growing emerging ML engineers, and shaping the long-term AI trajectory of a product used by teams worldwide.

Figma is hiring its first dedicated Technical Program Manager for Data Science to lead a Self-Serve Analytics initiative that lets any Figmate ask questions in plain language and get trustworthy answers in minutes. You’ll own end-to-end program delivery (semantic layer expansion, Slack bot launch, automated eval framework, and the Figma Data Assistant) and coordinate across Data Engineering, DS ICs, Security, IT, and business stakeholders to expand self-serve data coverage and drive adoption. You’ll also lead governance and security workstreams, build champion networks and training programs, and establish DS org operations and program-level success metrics such as data questions answered via self-serve and time-to-insight. Requirements include 5+ years of technical program management experience in data infrastructure/analytics, hands-on familiarity with modern data stacks and AI-powered query interfaces, and a proven ability to drive adoption across technical and non-technical audiences; plus preferred experience with dbt, Snowflake Semantic Views, Acryl, Dagster, or similar tools and data-driven product analytics. Figma offers equity, a base salary range of $185,000–$317,000, comprehensive benefits, and a commitment to diversity and accommodations; candidates are encouraged to apply even if their past experience isn’t a perfect match, and the company requires camera-on during video interviews with in-person onboarding for hires, with data privacy considerations per the Candidate Privacy Notice.

Figma is hiring its first dedicated Technical Program Manager for Data Science to lead the Self-Serve Analytics initiative, including semantic layer expansion, a Slack bot, and the Figma Data Assistant, while building the governance and operational foundation for a growing DS organization. The role involves coordinating across Data Engineering, DS ICs, Security, IT, and various business stakeholders to broaden self-serve data coverage, drive adoption, and establish program-level success metrics like time-to-insight and self-serve question coverage. Candidates should have 5+ years of technical program management experience in data infrastructure or analytics platforms, hands-on experience with modern data stacks, and a proven ability to drive adoption through change management and enablement. Preferred qualifications include familiarity with dbt, Snowflake Semantic Views, Acryl, Dagster, or similar tools, plus experience building AI evaluation frameworks and data-driven product analytics. Figma offers equity, a competitive salary range of $185,000–$317,000, comprehensive benefits, equal opportunity and disability accommodations, and notes requirements such as camera-on interviews and in-person onboarding, with details provided in its Candidate Privacy Notice.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value from first vision to execution. Founded in 2007 as a time-tracking tool to help a client, Tempo has grown into the #1 time management add-on for Jira and broadened its tools within the Atlassian ecosystem. The company strives to be a tech firm with a heart, continuously innovating award-winning products while helping the world work smarter, not harder. The role is an experienced QA engineer on Structure for Jira, responsible for planning testing activities, requirement and performance testing, compatibility and integration testing, exploratory and scripted testing, triaging issues, and cross-functional communication. Requirements include at least 4 years of testing experience, manual functional/regression/exploratory testing, web app testing, and Jira/Confluence familiarity, with advantages like ISTQB, Jira administration, agile methods, mind maps, performance and security testing; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, training reimbursement, and an inclusive, equal-opportunity workplace.

Atlassian supports flexible work locations and hires globally; the Search Platform team powers Rovo Search and enterprise data search across Atlassian and external apps with a fast, scalable, cost-efficient, enterprise-grade search infrastructure. As a Senior Principal Engineer in Search Platform, you will own the technical roadmap for the Search Data pillar, helping envision, build, and evolve a platform that integrates, processes, indexes, and searches massive unstructured data across 100+ sources, leveraging expertise in large-scale data platforms, streaming and batch processing, and distributed systems. You will lead other engineers to define strategic technical direction and own outcomes from design to launch, driving step-change initiatives and selecting problems to solve to deliver a world-class end-to-end search experience powered by fresh, reliable data across apps. Responsibilities include collaborating with leads and internal customers to define strategy and architecture for Search Data, evolving pipelines for real-time freshness and AI retrieval at enterprise scale, making hard trade-offs between freshness, correctness, cost, and operational simplicity, modernizing legacy data processing systems while eliminating unnecessary complexity, designing understandable, testable, and operable systems, and establishing patterns for handling messy data such as schema evolution, partial failures, eventual consistency, connector variability, and data quality degradation. You will own engineering and operational excellence for system health, drive continuous improvements and key metrics, boost developer productivity for agents, foster a culture of ownership, rigorous testing, safe rollouts, and data-driven engineering, and help hire and mentor engineers to build an open, innovative, and operationally responsible culture.

Atlassian offers flexibility in where you work—office, home, or a hybrid—and hires people in every country where we have a legal entity. The Search Platform team powers Rovo Search and enables knowledge discovery and search across all enterprise data, both Atlassian and external apps, through a fast, globally scalable, cost-efficient, enterprise-grade search infrastructure. As a Senior Principal Engineer in Search Platform, you will own the technical roadmap for the Search Data pillar and help envision, build, and evolve a platform that integrates, processes, indexes, and searches massive unstructured data from 100+ sources, including real-time and AI-focused retrieval. You’ll lead other engineers, define strategic direction, and own outcomes from design to launch while driving step-change initiatives and balancing trade-offs among freshness, correctness, cost, and operational simplicity, as well as modernizing legacy data processing systems. Responsibilities include defining strategy and architecture, establishing patterns for messy real-world data, owning operational excellence and metrics, improving developer productivity, and mentoring/hiring to foster a culture of ownership, rigorous testing, safe rollouts, and data-driven engineering.

Zendesk is seeking a motivated leader to own internal process improvements and automate operational processes to scale Global Revenue Operations, partnering with Sales, IT, Growth & Monetization, and Product Development, reporting to the VP of Finance Transformation. In the first year, the leader will establish a clear global operating model, strengthen roadmap governance, improve process documentation and controls, expand automation and AI solutions, and begin leading pricing and packaging initiatives to improve Quote-to-Cash efficiency, accuracy, and stakeholder experience. Responsibilities include owning the end-to-end QTC operations roadmap (CPQ, quote configuration, approvals, order capture, billing readiness, provisioning, payments, collections handoffs, and data flows), defining global process standards, identifying friction points, building a globally distributed REV OPS Business Operations team, managing vendor relationships with CPQ, Billing, Collections, and payment providers, and driving cross-functional projects to automate and scale processes. Required qualifications include 10+ years in Revenue/Finance/Business Operations or QTC transformation in SaaS/tech, global team leadership, deep CPQ/billing/provisioning/data flow expertise, proficiency with AI tools, strong executive communication, and experience in governance, pricing launches, SKU governance, and change management, plus hands-on experience with Salesforce, Zuora, and related integrations. The role offers a US base salary range of $185,000-$277,000 with potential bonuses, benefits, or incentives, and Zendesk emphasizes AI screening, hybrid work flexibility, and a commitment to equal opportunity, DEI, and reasonable accommodations for applicants with disabilities.

Zendesk is seeking a highly strategic Principal Product Manager for CRM & Sales Systems to own the vision, strategy, and multi-year roadmap for the CRM and sales technology stack, working within a leadership triad with the CRM Architect and the CRM Platform Tech Lead. The role emphasizes defining the vision, aligning technology investments with global sales goals, and championing an AI-first approach by integrating capabilities such as generative AI, predictive forecasting, sales copilots, and automated data capture to boost seller productivity and insights. You will redefine sales workflows, translate business needs into clear requirements, lead the triad to ensure architecturally sound and efficiently delivered solutions, and manage a ruthless product backlog with KPIs for adoption, user satisfaction, and business impact. Required qualifications include 8+ years in product management (with at least 3+ years in internal GTM systems, CRM, or Sales Ops at Principal/Senior level), an AI/innovation focus, deep domain expertise in B2B sales processes and Lead-to-Cash, technical fluency with Salesforce and AI integrations, collaboration skills, and a user-centric mindset; bonus points for prior Sales/RevOps experience, Salesforce Admin certifications, and proven AI feature rollouts. Zendesk offers a US base salary range of $183,000-$275,000 (with potential bonuses and incentives), a hybrid work policy, and a commitment to equal opportunity, diversity, equity, and inclusion, along with accommodations for applicants and a note that AI screening may be used in the hiring process.

Zendesk seeks a hands-on CRM Platform Tech Lead to be the technical anchor for the CRM engineering squad, focusing on the here-and-now and turning complex business requirements into scalable, elegant solutions while championing an AI-first mindset. You will own the technical delivery of sprint commitments, translate high-level requirements into executable designs (when to use Flow vs. Apex, complex triggers, or custom UI components), and lead by example with hands-on work on heavy integrations and AI-driven CRM features. As a mentor, you will elevate the team through pair programming, code reviews, and enforcing development best practices, while ensuring release hygiene by partnering with QA and Release Management on version control, CI/CD, and automated testing. Requirements include 10+ years of enterprise CRM development experience (preferably Salesforce) with at least 3 years in a technical lead or squad lead role, expert-level proficiency in Apex, LWC, SOQL, REST/SOAP APIs, an AI-forward approach, delivery focus, agile proficiency, and strong communication; bonus points for advanced CRM certifications and experience implementing AI within CRM or GTM tools. Zendesk offers a hybrid work environment, equal opportunity employment, and a US base salary range of $161,000-$241,000 with potential bonuses; AI screening of applications may occur, and reasonable accommodations are available for applicants with disabilities.

Zendesk is seeking an experienced Lead, Product Strategy & Operations for its AI Agents organization to serve as a strategic operating partner to AI Agents Product leadership and collaborate with cross-functional teams to drive operational excellence and data-informed strategy. You will partner with Product leadership to create an integrated view of AI Agents priorities and customer-impacting initiatives, translating findings into executive-ready recommendations and communications. You will connect customer insights and product data to planning, drive cross-functional alignment with clear operating rhythms, and optimize existing Product Development programs to maximize value and engagement. Requirements include several years in Product Strategy & Operations or similar strategic roles within B2B SaaS, plus experience partnering with senior Product, Design, or Engineering leaders, strong organizational and analytical skills, and the ability to influence without formal authority; nice-to-haves include AI-powered or SaaS product experience and familiarity with planning frameworks and cross-functional partnerships. The role offers the opportunity to shape strategic product decisions across a key Zendesk area, influence multiple stakeholders, and build a durable Product Strategy and Operations capability for AI Agents, while Zendesk emphasizes hybrid work, inclusion, and equal opportunity.

Zendesk is hiring a Senior Analyst, CX Data & Insights, an individual contributor who acts as a trusted advisor to CX leadership by translating complex datasets into strategic guidance and measuring the business impact of the global post-sales strategy. Key responsibilities include strategic business analysis and impact modeling to drive data-driven decisions, churn and customer health analytics, and quantifying improvements in gross and net retention while leading quantitative work on complex projects. The role also covers “vibe coding” and intelligent ecosystem integration, leveraging AI tools and Snowflake AI features to prototype scripts, automate reporting, and map data flows across Salesforce, Gainsight, Gong, and Snowflake. Candidates should have 7+ years of experience in Strategy & Operations or Advanced Data Analytics in a high-growth B2B SaaS environment, with production-level SQL, Snowflake data warehousing expertise, domain knowledge of post-sales metrics (GRR, NRR), and experience working with core tech stacks like Salesforce, Gainsight, and Gong. The position offers a US base salary of $139,000–$209,000 plus potential bonuses or incentives, supports hybrid work, and Zendesk commits to equal opportunity and accommodations, including AI screening policies and accessibility commitments.

Figma is growing its team to make design accessible, with a platform that supports idea-to-product workflows and real-time collaboration, including Figma Make and the Figma agent, and seeks deeply technical Product Managers to own the developer platform (MCP Server, REST API, and integrations like Figma for Slack and ChatGPT/Claude). This is a full-time role based in the US, either at one of Figma’s hubs or remote within the United States. You'll define and drive strategy for the developer platform, covering design↔code translation and external AI agent access, influence roadmaps, coordinate with EMs and tech leads, and translate conversations with customers and partners into platform commitments. Candidates should have at least 6+ years in product management on technical products, experience shipping developer tools or AI systems, a track record of measurable quality improvements, hands-on technical fluency, strong systems thinking, and clear technical communication. Figma emphasizes growth, equal opportunity, and comprehensive compensation and benefits, including equity, health/dental/vision, retirement, parental leave, and PTO, with accommodations for disabilities and notes on interview logistics and privacy.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration for real-time collaboration worldwide. The company is seeking deeply technical Product Managers to own the developer platform—MCP Server, REST API, and first-party integrations like Figma for Slack and for ChatGPT/Claude—roles that sit at the intersection of product and infrastructure and can be based in the US or remotely in the US. In this role you will define and drive strategy for parts of the developer platform (Design↔code and External platform), influence roadmaps, partner with engineering managers and tech leads, and translate conversations with customers and vendors into platform commitments. Qualifications include 6+ years in product management on technical products, experience shipping developer tools or AI-powered systems, demonstrable quality improvements, hands-on technical fluency, systems thinking, and strong technical communication; the company encourages applicants even if their background isn’t a perfect match. Figma provides pay transparency, equity, and benefits, with an annual base salary range of $169,000–$303,000, equal opportunity employment, accommodations for disabilities, and requires cameras on during video interviews with in-person onboarding for new hires.

We are seeking a Quality Engineer Consultant to bridge world-class SQA with client-focused delivery, acting as a remote QA expert for core clients and internal product teams, and requiring bilingual German and English to coordinate between customer stakeholders and supplier teams in the DACH region. The role involves designing, implementing, and evolving automated testing frameworks and robust test scripts using Playwright and Selenium across web applications, APIs, embedded software, and backend integrations, as well as defining modular testing strategies across the full SDLC. You will establish and improve SQA processes, integrate automated testing into CI/CD pipelines (primarily GitLab and Bitbucket), perform API validation and database testing, manage defects, and ensure testing aligns with security standards and OWASP practices. The consultant will conduct structured technical discovery with stakeholders, translate QA concepts for varied audiences, collaborate with pre-sales and delivery teams, deliver demonstrations, represent QA on stakeholder calls, and actively incorporate customer feedback for continuous improvement. The role also emphasizes AI-powered QA acceleration, leveraging AI tools to generate and optimize test scripts, translate test plans, execute and monitor tests, verify acceptance criteria, govern test gates, and maintain governance and security of AI-assisted outputs.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. In this role you will define and communicate a clear territory vision, plan and report on funnel/status/resources, and collaborate with cross-functional teams to ensure customer satisfaction and retention. You will also represent the Atlassian Service Collection at industry events and work closely with Atlassian partner management and a range of partners from large IT service providers to professional service firms. Candidates should have at least 10 years of business development experience in technology vendors, with a track record of meeting/exceeding targets, plus ITSM market experience and familiarity with mainstream service management solutions. Additional requirements include experience working with Indian customers and local SI partners on RFP/RFI responses, the ability to drive GTM campaigns in the India market with Atlassian teams and channel partners, English fluency, and ITIL certification being a plus but not mandatory.

Atlassian offers flexible work locations (office, home, or hybrid) and can hire in any country where it has a legal entity. In this role, you’ll define and implement a clear vision for your territory and regularly communicate funnel/status, resource needs, challenges, and successes. You’ll collaborate with cross-functional teams—Account Executives, Marketing, Customer Success, and Product—to ensure customer satisfaction and retention, and you’ll represent Atlassian Service Collection at industry events. You’ll work closely with Atlassian partner management and with partners ranging from large IT service providers to various professional service firms. Requirements include at least 10 years of business development experience with a proven track record in technology vendors, ITSM market familiarity, experience with Indian customers and SI partners for RFPs/RFIs, and English fluency; ITIL certification is a plus but not mandatory.

Atlassian offers flexible work options—office, home, or a hybrid model—and can hire in any country where it has a legal entity, giving employees more control over their priorities. The role involves defining and executing a clear territory vision, regularly planning and communicating funnel/status/resource needs/challenges and successes, and collaborating with cross-functional teams to ensure customer satisfaction and retention. You’ll represent the Atlassian Service Collection at industry events and work closely with Atlassian’s partner management and a range of partners from large IT service providers to other professional service firms. On day one, you should have at least 10 years of business development experience with a proven track record in technology vendors, plus ITSM market experience and familiarity with mainstream service management solutions, along with experience working with Indian customers and local SI partners on RFPs/RFIs, and be comfortable driving GTM campaigns with Atlassian teams and channel partners in India. English fluency is required, and ITIL certification is a plus but not mandatory.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to better support family, personal goals, and other priorities. The company hires in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of its distributed-first approach. Responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while maintaining a high standard of customer success. The role involves building strategic relationships with customers, identifying and qualifying leads, engaging with key decision makers, delivering sales presentations, closing deals, and providing regular accurate forecasts and updates to management. Additional duties include staying informed about industry trends, market dynamics, and competitor activity within the South East Asia mid-market segment and fostering strong collaboration with channel partners to benefit customers.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - The role centers on developing and implementing named account or territory plans to maximize expansion across a broad product portfolio while maintaining a high standard of customer success. - It involves building strategic relationships with customers and clearly articulating Atlassian's value proposition in relation to their challenges, strategy, and needs. - Responsibilities include identifying and qualifying leads, building relationships with key decision makers, delivering sales presentations, closing deals, and providing regular accurate sales forecasts and updates to management. - The position requires staying informed about industry trends, market dynamics, and competitor activity within the South East Asia mid-market segment and fostering strong channel partner relationships for customer benefit.

The Professional Services organization at Miro is building a dedicated Manufacturing vertical, and as GTM Lead for Manufacturing you’ll create it from the ground up by turning Miro’s existing manufacturing footprint into a defined, scalable business. You’ll own zero-to-one development of manufacturing solutions, identify the most winnable use cases, map target accounts and buying committees, drive early deals, partner with GTM, Product, and Engineering, and represent Miro externally at events and in analyst ecosystems while building the team needed to scale. Non-negotiable requirements include 10+ years across manufacturing ops and consulting with 3–4 years at Engagement Manager/Associate Partner level, manufacturing operator experience managing improvement projects, bilingual fluency in plant-floor and ROI/deal structuring, senior relationships, and a proven ability to close enterprise deals and map buying committees. Preferred qualifications include hands-on prototyping in Miro (e.g., Flows), end-to-end deal execution, and a strong presence at industry events, with leadership traits such as comfort with ambiguity, quick trust-building with stakeholders, and a bias toward action. The role offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend), location-specific salary ranges for LA, SF, and NY, and fits within Miro’s mission of collaboration, inclusion, and building the next big thing.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation. The role involves guiding customers through onboarding, discovery, design, and hands-on configuration of AI-powered features, ensuring maximum value from Miro’s evolving AI capabilities, and bridging Customer Success, Product, and Engineering to define how AI transforms collaboration at scale. You’ll lead AI use-case discovery, design and implement AI-driven solutions (templates, agents, summarization tools, and custom GPT integrations), and advise on data privacy, compliance, API usage, and model performance monitoring, including integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. Required qualifications include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, REST and low-code/no-code automation experience, excellent facilitation and communication skills, a strategic mindset, and knowledge of enterprise AI safety and privacy. About Miro: a visual workspace for distributed teams with a strong diversity and belonging culture, committed to inclusion, and handling applicant data in accordance with its Recruitment Privacy Policy.

The Innovation Architect in Miro’s MOST program acts as a Solution Architect for collaboration and ways of working, within a yearly professional services subscription that provides 240 hours of guidance to enterprise customers to design, implement, and scale Miro-driven collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI-enabled workflows, prototyping templates, coordinating with IT/admin, optimizing processes, and tracking milestones while adjusting plans as priorities shift. Required are 6+ years in consulting, change management, Agile transformation, or digital collaboration, ability to lead structured discovery and cross-functional enablement, familiarity with governance/workspace architecture, experience with Human-Centered Design or Design Thinking, fluency in Miro or similar tools, and near-native Japanese with business-level English. The role offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend), emphasizes belonging and collaboration at Miro, and notes location-specific benefits and a Recruitment Privacy Policy.

The Customer Success Management (CSM) team is part of Customer Experience and focuses on helping Enterprise-licensed customers collaborate with Miro to drive adoption, retention, and expansion. Miro seeks a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/Apac CSM teams, partner with regional sales and services, and develop executive relationships with enterprise clients to improve adoption and retention. Responsibilities include driving KPI attainment, mentoring for account hygiene, contributing to revenue and health forecasting, collaborating on customer experience improvements, and personally engaging with the largest customers. Candidates need 10+ years in strategic/enterprise CS or account management leadership, 7+ years leading teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, CS at scale, and knowledge of AI and enterprise SaaS. The role offers global benefits (equity, wellbeing, equipment allowance, learning stipend) and emphasizes a diverse, inclusive culture aligned with Miro’s mission, with Recruitment Privacy Policy applicable.

The role is the GTM Lead for Manufacturing within Miro's Professional Services, responsible for building and scaling a dedicated manufacturing vertical by turning Miro's existing manufacturing footprint into specialized workflows and solutions, working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams. You’ll own the zero-to-one development, identify use cases, translate them into a product and sales story, target accounts, map champions and buying committees, carry early deals, and represent Miro externally at industry events and in analyst ecosystems. Non-negotiable requirements include 10+ years across manufacturing operations and consulting (with 3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience, bilingual in plant-floor and boardroom conversations, senior VP-level relationships, and proven enterprise sales execution; hands-on prototyping in Miro and ROI modeling are strongly preferred. The Leadership Profile emphasizes operating with ambiguity, quickly building trust with senior stakeholders, bias toward action, and building the vertical's team and operating rhythm as it scales. Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with location-specific salary ranges for Los Angeles, San Francisco, and New York set at roughly $204.34–$255.42 USD, reflecting Miro's diverse, inclusive culture and mission to empower teams.

Our team's mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, and our vision is to be Miro’s strategic edge that turns customers’ vision into velocity. We are hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro, serving as a trusted advisor and technical lead on AI use cases. You’ll lead customer discovery sessions, design and implement AI-driven features (intelligent templates, agents, summarization tools, and custom GPT integrations), and guide onboarding, change management, and value realization. You’ll collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers to ensure adoption and retention of AI use cases, and contribute to documentation and scalable assets for repeatable engagements. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, a culture of belonging and collaboration that values diversity and inclusion, and a Recruitment Privacy Policy governing applicant data.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures, governance, and enablement that deliver measurable value from Miro. They lead discovery, align to the 240-hour MOST allocation, facilitate vision and prioritization, assess workflows, and design an outcomes-driven solution roadmap that evolves with customer needs. They design governance frameworks, guide change-management initiatives, build lightweight prototypes and templates, coach teams on best practices and AI workflows, and collaborate with IT/Admin to standardize workspace setup and reduce tool sprawl. Requirements include 6+ years in consulting/change management/Agile transformation or similar, strong cross-functional enablement, familiarity with collaboration governance and workflow mapping, fluency in Miro or similar tools, and near-native Japanese with business-level English. Miro offers global benefits (including equity and a learning stipend), a culture focused on belonging and collaboration, and emphasizes diversity and inclusion, with a Recruitment Privacy Policy in place.

The CSM team is part of Customer Experience and works with Enterprise customers to help them collaborate and innovate with Miro, driving high retention and expansion, and Miro seeks a strategic Global Customer Success Leader to build, coach, and lead the CSM team while partnering with regional Sales, Professional Services, and other cross-functional leaders to drive regional strategy and executive relationships. You’ll build the Americas and Japan/APAC CSM teams, drive adoption and customer value through higher product adoption, health scores, satisfaction, retention, and expansion, mentor for account hygiene, participate in revenue and health forecasting, and personally manage executive relationships with the largest customers (10K+ employees). You’ll contribute to strategic CS decisions as part of the leadership team and model Miro’s values to foster an inclusive and engaged culture; the role requires 10+ years in strategic or enterprise CS/AM leadership with a consistent track record of targets, plus 7+ years leading teams at high-growth B2B SaaS firms and experience hiring, training, and enabling CSMs with strong performance management. You should have a solid foundation in CS norms, processes, KPIs, excellent cross-functional communication, and the ability to work with Digital CS/Marketing to scale CS and to drive professional services to deepen customer relationships and accelerate time to value; a background in understanding AI, Enterprise SaaS applications, and collaboration tech is also important. The position offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend; Miro is a global visual workspace serving over 100 million users and 250,000 companies, with a culture focused on belonging, collaboration, and inclusion, and recruitment privacy policy applies.

The Professional Services GTM Lead for Manufacturing at Miro is tasked with building and scaling a dedicated manufacturing vertical by turning the existing manufacturing footprint into a defined business with specialized workflows and applications. You’ll identify manufacturing use cases, map target accounts and buying committees, drive early deals, collaborate with Product, Engineering, and GTM to shape the roadmap, and represent Miro externally at industry events while building the team and operating rhythm as the vertical grows. Requirements include 10+ years across manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing operations experience, plant-floor and ROI deal-structuring credibility, senior relationships with VPs, and proven enterprise sales execution with the ability to prototype in Miro. The leadership profile emphasizes operating confidently in ambiguity, quickly building trust with senior stakeholders, and a bias toward action, with a strong presence in industry forums and credibility with analysts and consultants. Miro offers a global benefits package, location-based salary ranges (e.g., Los Angeles, San Francisco, and New York: $204.34–$255.42), and a culture focused on belonging and inclusion, underpinned by its description as a large, collaborative visual workspace used by millions.

Miro’s team aims to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, establishing Miro as the strategic edge that turns customers’ vision into velocity. The AI Technical Architect will support strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on use cases from intelligent agents to workflow automation. This role guides onboarding and implementation of AI solutions, leads discovery, design, and hands-on configuration of AI-powered features, and bridges Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale. Qualifications include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks like LangChain or AutoGPT), familiarity with AI tooling and APIs, REST and low-code/no-code platforms, and strong communication and strategic, experimental mindset. About Miro, the company describes itself as a visual workspace for innovation with 100M+ users, 250,000 companies, 1,600+ employees in 13 hubs, a commitment to diversity and inclusion, and a Recruitment Privacy Policy governing applicants’ data.

The Innovation Architect acts as a Solution Architect for Miro's MOST program, translating customer business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, align the MOST plan to the customer's 240-hour annual allocation, facilitate vision and prioritization, assess collaboration and workspace readiness, and design governance and an outcomes-driven solution roadmap that adapts to changing needs. They design end-to-end collaboration solutions, including governance, workspace structure, templates, and enablement, coach teams on best practices and AI workflows, build lightweight prototypes and reusable workflows, and guide change-management initiatives. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional enablement, familiarity with governance frameworks and design thinking, fluency in Miro or comparable platforms, and near-native Japanese with business English proficiency. Benefits include equity, wellbeing allowances, a WFH equipment stipend, and an annual Learning & Development stipend, along with a diverse, inclusive culture and location-specific benefits; Miro’s mission is to empower teams to create the next big thing.

The Customer Success Management (CSM) team is part of Customer Experience and focuses on Enterprise-licensed customers to drive collaboration, innovation, retention, and expansion with Miro. The Global Customer Success Leader will build, coach, and lead the Americas and Japan/APAC CSMs, partner with regional sales and professional services, drive regional strategy, develop executive relationships with large customers, ensure value delivery, and improve adoption, health scores, retention, and expansion, including forecasting and direct work with 10k+ employee accounts. The role involves contributing to strategic CS decisions as part of the leadership team and modeling Miro’s values to foster an inclusive, engaged culture. Requirements include 10+ years in strategic/enterprise CS/AM leadership, 7+ years leading CS/AM teams at high-growth B2B SaaS, experience hiring/training CSMs, cross-functional collaboration, digital CS/marketing, professional services, and solid knowledge of AI, Enterprise SaaS, and collaboration tech. Benefits include equity, wellbeing benefit, equipment allowance, and L&D stipend, plus location-specific benefits; Miro emphasizes diversity, belonging, collaboration, and its mission to empower teams, with a Recruitment Privacy Policy governing applicant data.

The role is the GTM Lead for Manufacturing within Miro’s Professional Services, tasked with building a dedicated manufacturing vertical from zero to scale by collaborating with Product, Engineering, Marketing, and GTM to turn Miro’s manufacturing footprint into a defined business and win early deals. You’ll identify high-value manufacturing use cases, translate them into a compelling product and sales story, target accounts and buying committees, carry the earliest deals across the line, and represent Miro for Manufacturing at industry events while aligning the GTM organization. You’ll also build the team and operating rhythm needed to scale the vertical beyond initial customers, hiring for a blend of operating depth and commercial polish. The role requires 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing experience, credibility across plant-floor and boardroom discussions, senior VP-level relationships, and the ability to prototype solutions in Miro and execute enterprise sales. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with location-specific salary ranges (Los Angeles, San Francisco, and New York) and a strong emphasis on diversity and an inclusive, global culture along with recruitment privacy policies.

Miro's team mission is to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and its vision is to be the strategic edge that turns customers’ visions into velocity. We are hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. The role guides customers through onboarding and the discovery, design, and hands-on configuration of AI-powered features, ensuring they maximize value from Miro’s evolving AI capabilities. You’ll bridge Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale—inside Miro and across the customer’s broader tech ecosystem—and help set roadmap direction based on real-world needs. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks), familiarity with AI tooling and APIs, REST and low-code/no-code integration experience, strong communication skills, and a customer-centric, privacy-conscious mindset.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, guiding enterprise customers who receive 240 hours per year to design, implement, and scale collaboration solutions in Miro across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven solution roadmap. Responsibilities include leading discovery, facilitating vision and prioritization, conducting collaboration, workflow, and workspace assessments, designing governance frameworks, guiding change-management, coaching on best practices and AI workflows, building prototypes and templates, partnering with IT/Admin, and tracking milestones with proactive risk management. Requirements include 6+ years in consulting/change management/Agile transformation or related fields; experience enabling enterprise adoption; strong discovery and cross-functional enablement skills; familiarity with governance, workspace architecture, and lifecycle management; fluency in Miro or similar platforms; and near-native Japanese with business English proficiency. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, inclusive culture and information about life at Miro and location-specific benefits.

The CSM team is part of Customer Experience and focuses on Enterprise-licensed customers to drive collaboration, value, retention, and expansion for Miro. The role is a strategic Global Customer Success Leader who will build and coach the Americas and Japan/APAC teams, partner with regional Sales and Professional Services to shape strategy, and personally manage the largest customers to establish executive relationships. Responsibilities include driving adoption and health metrics, improving customer lifetime value, contributing to revenue and health forecasting, and shaping key strategic decisions as part of the CS leadership team. Requirements include 10+ years in strategic/enterprise CS or AM leadership with a track record of meeting targets, 7+ years leading teams at high-growth B2B SaaS, experience hiring/training CSMs and working cross-functionally, and familiarity with AI, digital CS, and professional services. Miro offers a global benefits package including equity and a learning stipend, emphasizes belonging and collaboration, and invites applicants to learn more about life at Miro and its mission to empower teams to create the next big thing.

The GTM Lead of Manufacturing role at Miro’s Professional Services is to build one of the company’s newest verticals by turning the existing manufacturing footprint into a defined, scalable manufacturing solution and working cross-functionally with Product, Engineering, Marketing, and GTM teams. You’ll own the zero-to-one development of dedicated workflows and apps for manufacturing, identify winning use cases, map target accounts and buying committees, drive early deals, align GTM, and collaborate with Product/Engineering to translate real-world manufacturing operations into roadmap decisions while representing Miro externally at events and building the team as the vertical scales. Requirements include 10+ years in manufacturing operations and consulting (3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing operator experience managing continuous-improvement projects, bilingual in plant-floor and ROI discussions, senior relationships with VPs and above, with strong preference for hands-on prototyping in Miro, enterprise sales, and credible presence at industry events. The leadership profile emphasizes comfort with ambiguity, quickly building trust with senior stakeholders, a bias toward action, and the ability to prototype ideas rather than wait for a fully formed plan. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific salary ranges for LA, SF, and NY ($204.34–$255.42 USD), and Miro described as a global visual workspace with a diverse, inclusive culture and a mission to empower teams to create the next big thing.

Miro is seeking an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration and deliver measurable business value, serving as a trusted advisor and linking Customer Success, Product, and Engineering. The role entails leading AI use-case discovery, designing and implementing AI-driven capabilities (templates, agents, summarization tools, and GPT integrations), and guiding onboarding and change management to maximize value from Miro’s evolving AI features. You’ll bridge technical setup across customer environments, ensure data privacy and API usage compliance, monitor model performance, and collaborate with Product and Engineering to influence roadmaps while enabling successful onboarding and adoption with Customer Success and Account Managers. Required qualifications include 6+ years in technical consulting/solution architecture with customer-facing experience, hands-on AI solution design (LLMs, prompt engineering, agent frameworks like LangChain or AutoGPT), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and experience with low-code/no-code automation; plus excellent communication, a strategic experimentation mindset, and knowledge of enterprise AI safety and privacy. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, a diverse and inclusive culture centered on belonging, and a Recruitment Privacy Policy governing applicants’ personal data.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, an annual enterprise services subscription that provides 240 hours per year to help design, implement, and scale collaboration solutions across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap while serving as trusted advisors to business and technical stakeholders. Responsibilities include leading discovery, facilitating vision and prioritization, conducting assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes, partnering with IT/Admin, and tracking progress against milestones to ensure strategic use of hours. Requirements feature 6+ years in consulting/change management/Agile transformation or similar fields, ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and workspace architecture, experience with Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business-level English. The role offers global benefits (equity, wellbeing, WFH equipment, L&D stipend), and Miro emphasizes a diverse, inclusive culture and mission to empower teams to create the next big thing, with details on life at Miro and recruitment privacy.

The Customer Success Management (CSM) team is part of Customer Experience alongside Renewals and Support, focusing on Enterprise-licensed customers to foster collaboration and innovation with Miro while driving high retention and expansion. Miro is seeking a strategic Global Customer Success Leader to build and coach the Americas and Japan/Apac teams, partner with regional Sales and Professional Services, and shape regional strategy and executive relationships to maximize adoption, value, and retention. Responsibilities include leading the CS teams, improving customer lifetime value through product adoption, health scores, satisfaction, retention and expansion, forecasting, maintaining account hygiene, personally engaging with the largest customers, and contributing to CS leadership strategy. Requirements include 10+ years in strategic or enterprise CS/account management leadership with a track record of hitting targets, 7+ years leading teams at high-growth B2B SaaS, experience hiring/training CSMs, cross-functional collaboration, and strong knowledge of CS KPIs, digital CS/marketing, and professional services, plus a solid understanding of AI and enterprise collaboration tools. What’s in it for you includes a global benefits package with equity, wellbeing support, a work-from-home equipment allowance, and an L&D stipend, along with a diverse, inclusive culture and information about Miro’s mission and privacy policy.

The GTM Lead of Manufacturing at Miro’s Professional Services will build and scale Miro’s Manufacturing vertical from zero to a defined business, working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams. Responsibilities include identifying high-potential manufacturing use cases, translating them into a product and sales narrative, targeting accounts and early deals, representing Manufacturing externally, and building the team and operating rhythm as the vertical grows. Requirements are 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing or project/program management experience, bilingual fluency in plant-floor and executive ROI discussions, senior VP-level relationships, and the ability to prototype in Miro and carry enterprise deals end-to-end. The role favors a leader who can prototype solutions, map buying committees, speak credibly at industry events and in analyst ecosystems, and move quickly from questions to actions with a bias toward experimentation. Miro offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), location-specific salary ranges for LA, SF, and NY, and a culture that emphasizes belonging, diversity, and collaboration as it builds a diverse, inclusive team.

Miro is hiring an AI Technical Architect to support its most strategic customers in designing and deploying cutting-edge AI solutions on the platform, serving as a trusted advisor and technical lead and aligning AI initiatives with business value across Customer Success, Product, and Engineering. The role involves leading customer discovery on AI use cases and data sources, designing and implementing AI-driven features (intelligent templates, agents, summarization tools, and custom GPT integrations), and guiding onboarding and change management for Miro’s AI capabilities, including integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. You’ll bridge gaps between Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale and to drive successful onboarding, measurable adoption, and retention of AI use cases. What you’ll need: 6+ years in technical consulting, solution architecture, or professional services with customer-facing responsibilities; hands-on experience designing or implementing AI solutions (LLMs, prompt engineering, and/or agent frameworks); strong familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI) and experience integrating them into customer workflows; knowledge of REST APIs and low-code/no-code automation platforms is a plus; excellent facilitation and communication skills; a strategic, experimental mindset with knowledge of enterprise AI safety and data privacy; and hands-on experience integrating AI into enterprise SaaS environments. About Miro: a visual workspace for distributed teams that enables collaboration and innovation, serving over 100 million users and 250,000 companies, with a culture that emphasizes diversity, inclusion, collaboration, and belonging, and a Recruitment Privacy Policy governing applicants’ data.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, a yearly enterprise services subscription providing 240 hours to help design, implement, and scale collaboration in Miro across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption and governance needs, and shape an outcomes-driven roadmap that evolves as requirements change. Key duties include leading discovery, facilitating alignment, conducting workflow and workspace assessments, designing governance frameworks, guiding change-management, coaching on best practices and templates, building prototypes, and coordinating with IT/Admin for standards and consistency. Required are 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional teams to adopt tools, familiarity with governance frameworks and workspace architecture, fluency in Miro or similar platforms, and near-native Japanese plus business English. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), and Miro emphasizes diversity, inclusion, and belonging.

- The CSM team is part of Miro's Customer Experience and focuses on Enterprise customers to enable collaboration and innovation, aiming for high retention and expansion. - Miro is hiring a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/APAC CSM teams, partner with regional Sales and Professional Services, and drive regional strategy, executive relationships, value delivery, adoption, and retention. - Responsibilities include building and mentoring teams, driving KPIs, improving customer lifetime value through product adoption and health metrics, contributing to revenue and health forecasting, maintaining account hygiene, and working directly with the largest customers (10K+ employees) for executive relationships. - Requirements include 10+ years in strategic or enterprise CSM or account management leadership with a proven track record, 7+ years leading teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and familiarity with Digital CS/Marketing and services to accelerate value, plus knowledge of AI and Enterprise SaaS. - Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture that emphasizes belonging and collaboration and a mission to empower teams to create the next big thing.

The Professional Services team at Miro is building Miro for Manufacturing, with the GTM Lead for Manufacturing reporting to the Head of Professional Services and collaborating cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams to establish this new vertical. The role owns the zero-to-one development of dedicated manufacturing solutions—creating specialized workflows, identifying high-impact use cases, translating them into a product and sales story, targeting accounts, and driving early deals while scaling the vertical and building the team. You’ll partner with GTM, Product, and Engineering to turn real manufacturing operating realities into roadmap decisions, represent Miro externally at industry events and in analyst ecosystems, and design an operating rhythm to support growth beyond the first customers. Required qualifications include 10+ years in manufacturing operations and consulting (with 3–4 years at Engagement Manager/Associate Partner level), plant-floor experience, portfolio management of continuous-improvement projects, senior VP-level relationships, and proven enterprise sales ability; hands-on prototyping in Miro and building ROI cases are strongly preferred, along with the ability to independently own relationships and navigate buying committees. Miro offers a benefits package including equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with location-specific salary ranges of $204.34–$255.42 USD for Los Angeles, San Francisco, and New York, plus a culture emphasizing belonging and collaboration and more details in the Recruitment Privacy Policy.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration and deliver measurable business outcomes, acting as a trusted advisor and technical lead on AI use cases. In this role, you will guide customers through onboarding and implementation—from discovery and design to hands-on configuration of AI-powered features—while bridging Customer Success, Product, and Engineering to define how AI transforms collaboration at scale. You’ll lead customer discovery sessions to identify AI use cases, data sources, constraints, and automation opportunities, design and implement AI-driven capabilities (templates, agents, summarization tools, and custom GPT integrations), and ensure data privacy, compliance, and model performance monitoring. Responsibilities also include guiding technical setup and change management for Miro’s AI features and integrations with other platforms (e.g., Zapier, Workato, OpenAI, Azure OpenAI, LangChain), collaborating with Product/Engineering on the roadmap, enabling onboarding sessions, and creating scalable assets and documentation. Requirements include 6+ years in technical consulting/solution architecture roles with customer-facing experience, hands-on AI experience with LLMs and agent frameworks (LangChain, AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST API knowledge, strong communication and strategic, customer-centric mindset, and a commitment to enterprise AI safety and data privacy; Miro is a visual workspace with 100M+ users and 250k companies, founded in 2011, with a diverse and inclusive culture and a Recruitment Privacy Policy.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly 240-hour enterprise services subscription to help design, implement, and scale Miro-based collaboration across teams. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcome-focused solution roadmap. They lead discovery, help define outcomes and milestones, conduct assessments, design governance and templates, guide change management, coach teams, build prototypes, and provide ongoing advisory support throughout the MOST subscription, updating forecasts and re-prioritizing work as needed. They require 6+ years in consulting, change management, Agile transformation, or related fields, experience enabling cross-functional teams, familiarity with governance frameworks and design thinking, fluency in Miro or similar tools, and near-native Japanese with business-level English. Benefits include equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture that emphasizes growth and collaboration at Miro.

The CSM team is part of Customer Experience and focuses on enterprise customers to drive adoption, retention, and expansion, and Miro is hiring a Global Customer Success Leader to build and lead a CSM team while partnering with regional sales, services, and other cross-functional teams to shape regional strategy and executive relationships. Responsibilities include building and coaching the Americas and Japan/APAC CSM teams, increasing customer lifetime value through adoption, health, satisfaction, and expansion, hitting KPIs, mentoring account hygiene, participating in revenue and health forecasting, and engaging with the largest customers to establish executive relationships, as well as contributing to strategic CS leadership decisions and upholding Miro’s values. Requirements include 10+ years in strategic or enterprise CS/AM leadership with a proven track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience overseeing director-level leaders, strong CS processes and KPIs, excellent cross-functional communication, and experience hiring/training CSMs, along with familiarity with Digital CS/Marketing, services-driven customer relationships, and a solid understanding of AI and Enterprise SaaS. What’s in it for you are global benefits including equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a diverse team with growth opportunities, though benefits may vary by location. About Miro: a visual workspace for distributed teams with 100M users and 250,000+ companies, 1,600+ employees across 13 hubs, emphasizing collaboration, inclusion, and belonging, and providing a recruitment privacy policy for applicants.

The GTM Lead of Manufacturing in Miro’s Professional Services is tasked with building and scaling a dedicated manufacturing vertical from zero to one, turning Miro’s existing manufacturing footprint into specialized workflows, applications, and a compelling product and sales narrative in collaboration with Product, Engineering, Marketing, and GTM teams. The role entails identifying high-value manufacturing use cases, mapping target accounts and buying committees, driving early deals to close, aligning the GTM motion with the industry, and representing Miro externally at events and in the analyst/consultancy ecosystem. You’ll partner with Product and Engineering to translate real-world manufacturing operations into roadmaps, build the necessary team and operating rhythm as the vertical expands, and carry deals end-to-end from first contact to signature. The ideal candidate has 10+ years across manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on prototyping in Miro (Miro Flows), ROI storytelling, and proven enterprise sales experience with senior VP-level relationships. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), location-based salary ranges (LA, SF, NY), and a culture that emphasizes collaboration, diversity, belonging, and the ability to operate across plant-floor and boardroom contexts.

Miro’s team mission is to empower go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, aiming to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role supports our most strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on use cases from intelligent agents to workflow automation and guiding onboarding and implementation while bridging Customer Success, Product, and Engineering. Responsibilities include leading discovery sessions on AI use cases and data sources, designing and implementing AI-driven features (templates, agents, summarization tools, and custom GPT integrations), advising on data privacy and API usage, guiding change management, influencing the product roadmap, and enabling successful onboarding and adoption. Requirements are 6+ years in technical consulting/solution architecture or professional services with customer-facing responsibilities, hands-on AI solution experience (LLMs, prompt engineering, agent frameworks), strong familiarity with AI tooling and APIs, knowledge of REST APIs and low-code/no-code platforms, excellent facilitation and communication, a strategic/experimental mindset, and experience integrating AI into enterprise SaaS with curiosity and empathy. About Miro, the company is a visual workspace for distributed teams with 100M+ users and 250,000+ companies, values collaboration, diversity, and inclusion, and emphasizes belonging and a recruitment privacy policy to protect applicants’ data.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a 240-hour-per-year enterprise services subscription that helps design, implement, and scale Miro-based collaboration across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. They lead discovery and alignment sessions, assess workflows and workspaces, design governance frameworks, guide change management, coach teams, build lightweight prototypes and templates, and partner with IT to standardize governance while tracking milestones and adjusting plans as needs evolve. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional enablement, familiarity with governance/workspace architecture and agile or human-centered design methodologies, near-native Japanese with business English, and fluency in Miro or similar platforms. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes Miro’s mission and inclusive culture, with ongoing advisory support and staying current on AI features and collaboration trends throughout the MOST engagement.

The Customer Success Management (CSM) team sits within Customer Experience and focuses on enterprise customers to drive collaboration, continuous value, and high retention and expansion for Miro. The Global Customer Success Leader will build, coach, and lead the Americas and Japan/Apac teams, partner with sales and services to improve customer lifetime value through product adoption, health, satisfaction, retention, and expansion, and establish executive relationships with large customers. Responsibilities include mentoring for account hygiene, contributing to revenue and health forecasting, participating in strategic CS decisions, and personally engaging with the largest clients (10k+ employees) to drive value. Requirements include 10+ years in strategic or enterprise CS or account management leadership, 7+ years leading CS/AM teams at high-growth B2B SaaS, experience hiring/training CSMs, cross-functional collaboration, and familiarity with AI and enterprise collaboration technology. Miro offers global benefits (equity, wellbeing, equipment allowance, and L&D), a diverse, inclusive culture, location-specific benefits details, and emphasizes its mission to empower teams and foster collaboration.

The GTM Lead of Manufacturing in Miro’s Professional Services will build and scale a dedicated manufacturing vertical on Miro’s platform, turning the existing manufacturing footprint into a defined, growth-oriented business with specialized workflows. Core responsibilities include owning zero-to-one development, identifying winning manufacturing use cases, translating them into credible product and sales narratives, targeting accounts, mapping buying committees, carrying early deals across the line, and aligning GTM, Product, and Engineering while representing Miro externally at industry events and with analysts. You’ll build the team and operating rhythm for the vertical’s growth, hire accordingly, and operate with confidence in ambiguity, delivering prototypes and ROI models, and earning trust with senior customers and internal stakeholders. Requirements include 10+ years across manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience, bilingual in plant-floor discussions and ROI/deal structuring, senior VP-level relationships, proven enterprise sales experience, and hands-on prototyping ability in Miro preferred. Perks include equity, wellbeing benefits, equipment allowance, and a Learning & Development stipend, with a diverse, collaborative culture; salary ranges vary by location (e.g., Los Angeles, San Francisco, New York range from $204.34 to $255.42 USD), and Miro’s mission is to empower teams to create the next big thing in a diverse, inclusive environment.

The Team's Mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, while the Team’s Vision positions Miro as the strategic edge turning customers' vision into velocity. The AI Technical Architect role involves supporting strategic customers by designing and deploying cutting-edge AI solutions in Miro to elevate collaboration and business outcomes, serving as a trusted advisor and technical lead on AI use cases, and guiding onboarding and implementation. Responsibilities include leading discovery of AI use cases and data sources, designing and implementing AI-driven features (templates, agents, summarization, GPT integrations), steering data privacy and API considerations, and coordinating change management for AI features and integrations with platforms such as Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. The role requires 6+ years in technical consulting or solution architecture with hands-on AI experience (LLMs, prompt engineering, agent frameworks like LangChain, CrewAI, or AutoGPT), familiarity with AI tooling and APIs, REST and low-code/no-code automation knowledge, excellent communication, a strategic, experimental mindset, and a commitment to enterprise AI safety and data privacy. About Miro: a global visual workspace with 100M+ users and 250,000+ companies, emphasizing collaboration, diversity, inclusion, and belonging, founded in 2011 with 1,600+ employees, and with Recruitment Privacy Policy governing applicant data.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, Miro’s annual 240-hour enterprise professional services subscription designed to help design, implement, and scale collaboration across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching teams, facilitating workshops, building prototypes, and tracking milestones while flagging risks. Requirements include 6+ years in consulting or related fields, experience enabling cross-functional teams to adopt new tools, familiarity with collaboration governance, workspace architecture, and lifecycle management, plus fluency in Japanese and business-level English. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with the opportunity to work in a diverse, collaborative environment and stay current on Miro innovations and AI features.

The Customer Success Management (CSM) team is part of Customer Experience and focuses on enterprise customers to drive collaboration, innovation, retention, and expansion; Miro is hiring a strategic Global Customer Success Leader to build, coach, and lead CS for the Americas and Japan/APAC, partnering with regional Sales, Professional Services, and cross-functional teams to drive strategy, executive relationships, value, adoption, and retention. Responsibilities include building and leading the Americas and JP/APAC CS teams; partnering with sales and other functions to boost customer lifetime value through product adoption, health scores, satisfaction, retention, and expansion; mentoring for account hygiene and KPIs; participating in revenue and health forecasting; and personally engaging with the largest customers (10K+ employees) to establish executive relationships, while contributing to CS leadership decisions and fostering an inclusive culture. The role also involves contributing to key strategic CS decisions as part of the CS leadership team and modeling Miro’s values to sustain an inclusive, engaged workplace. Requirements include 10+ years in strategic or enterprise CS or account management leadership with a proven track record of meeting targets; 7+ years leading CS/AM teams at a high-growth B2B SaaS company; experience hiring/training CSMs with strong performance management; strong cross-functional communication and experience with Digital CS/Marketing and professional services; and a solid understanding of AI, Enterprise SaaS, and collaboration technology. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team and location-specific benefits; plus a culture that emphasizes belonging, collaboration, and growth, with more details available on Miro’s global benefits and life-at-Miro resources and Recruitment Privacy Policy.

Miro is hiring a GTM Lead for Manufacturing within its Professional Services organization to build and scale a dedicated manufacturing vertical, collaborating with Product, Engineering, Marketing, and GTM teams to turn Miro’s existing manufacturing footprint into a high-value, defined business. You’ll own the zero-to-one development of manufacturing solutions—identifying use cases, translating them into a product and sales narrative, and personally driving the earliest deals while mapping target accounts and champions. The role requires 10+ years of combined manufacturing operations and consulting experience, including 3–4 years at Engagement Manager/Associate Partner level, plant-floor and ROI fluency, and senior relationships with VPs and above. Preferred qualifications include hands-on prototyping in Miro, enterprise sales execution, and the ability to build the team and operating rhythm as the vertical scales, plus comfort presenting at industry events and with analysts. The package includes global benefits, equity, and location-specific salary ranges (Los Angeles, San Francisco, and New York, $204.34–$255.42 USD), reflecting Miro’s culture of belonging and its mission to empower teams to create the next big thing.

The team’s mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, while the vision positions Miro as the strategic edge turning customers’ vision into velocity. The role is for an AI Technical Architect who will support strategic customers by designing and deploying cutting-edge AI solutions in Miro, act as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, guide onboarding and implementation, and bridge Customer Success, Product, and Engineering to shape AI at scale. Responsibilities include leading AI use-case discovery, designing and implementing AI-driven solutions (templates, agents, summarization, GPT integrations), advising on data privacy and API usage, guiding setup and change management for AI features and integrations, collaborating with Product/Engineering to influence roadmaps, and enabling onboarding and documentation for repeatable AI engagements. Requirements cover 6+ years in technical consulting or solution architecture with customer-facing roles, hands-on AI design/implementation involving LLMs and agent frameworks (e.g., LangChain, AutoGPT), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), experience with REST APIs and low-code/no-code automation, excellent facilitation and communication, and a mindset focused on experimentation, data privacy, enterprise SaaS integration, plus curiosity and empathy. About Miro, the company is a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing belonging, diversity, collaboration, and an inclusive culture, and noting a Recruitment Privacy Policy.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour-per-year enterprise services subscription to help design, implement, and scale collaboration solutions across teams. They translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and shape an outcome-oriented roadmap that evolves with customer needs, serving as trusted advisors to business and technical stakeholders. Responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and templates, facilitating workshops, building prototypes, and coordinating with IT/Admin to standardize setups and reduce tool sprawl. They provide ongoing advisory support during the subscription, track milestones and risks, help re-prioritize work as business needs change, and collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and raise the team’s leverage. Requirements include 6+ years in consulting or related fields, experience enabling cross-functional adoption, familiarity with governance/frameworks and workspace lifecycle, knowledge of HCD/Agile/Design Thinking, fluency in Miro or similar platforms, strong communication and stakeholder-management skills, and near-native Japanese with business-level English; the role offers global benefits such as equity, wellbeing, a WFH stipend, and an L&D allowance, reflecting Miro’s inclusive, growth-oriented culture.

The Customer Success Management (CSM) team sits within Customer Experience and works with Enterprise-licensed customers to enable collaboration and innovation with Miro, driving high retention and expansion. Miro is hiring a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/APAC CSM teams, partnering with regional Sales, Professional Services, and other functions to drive regional strategy, executive relationships, value delivery, and ongoing adoption and retention. Responsibilities include improving customer lifetime value through product adoption, health scores, satisfaction, retention, and expansion; mentoring teams to hit KPIs; participating in revenue and health forecasting; maintaining executive relationships with the largest customers (10K+ employees); and contributing to CS leadership decisions while fostering an inclusive culture. Requirements include 10+ years in strategic or enterprise CS/Account Management leadership with a proven track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs, strong cross-functional communication, and background in Digital CS/Marketing, professional services, and AI/enterprise SaaS. Perks include a global benefits package with equity, wellbeing support, equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture focused on belonging and the mission to empower teams.

The role is a Senior Sales Engineer at Zendesk, serving as the primary technical partner for enterprise and commercial accounts and bridging technical discovery, solution design, and hands-on configuration to prove the value of Zendesk’s platform, autonomous agents, and integrations. Responsibilities include managing technical deal cycles, answering RFPs, designing solutions, building standard integration topologies, ensuring security/privacy, conducting technical discovery and POCs, and building agentic AI workflows using prompt engineering and Zendesk AI. They will deploy reusable tools and accelerators, and advocate for the field by feeding product feedback and gaps to inform future enhancements. Required qualifications include 4–6 years in technical presales/solution engineering or related roles, proficiency with modern web tech, APIs, AI/LLM workflows, SaaS/CX/ES domain knowledge, up to 30% travel, and a related bachelor’s degree; a growth mindset is emphasized. Zendesk emphasizes a customer-focused, builder-first, strategically minded culture, a hybrid/work-from-anywhere approach, and commitment to equal opportunity and accommodations with AI-screening disclosures.

Zendesk's AI Success Strategist leads end-to-end delivery of customers' AI roadmaps, translating product capabilities into clear business strategies, defining a long-term AI vision, and building executive partnerships to ensure AI initiatives start strong and scale. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI, owning multi-year roadmaps, and delivering measurable outcomes like increased adoption, better retention, and predictable revenue growth. Responsibilities include serving as the design authority for deployments, aligning cross-functional teams (Product, Services, Sales, Partners), sustaining a mutual AI roadmap with recurring cadences, and shaping channel and adoption strategies based on data-driven impact. Qualifications require at least 10 years in Customer Success/Experience, 2+ years in AI-related roles, enterprise SaaS GTM experience, strong analytics and program management, and the ability to translate AI concepts for executives, with experience forecasting churn and expansion preferred. Zendesk emphasizes a hybrid, inclusive workplace, is an equal opportunity employer, and provides accommodations for applicants with disabilities, noting that AI screening may be used in the hiring process.

Zendesk is hiring a Vice President, Global Communications to lead internal and external communications, executive and C-suite advisory, analyst relations, and public relations to advance the company’s brand, growth, and AI-driven product and go-to-market priorities. The role involves shaping global communications strategy, advising the CEO and senior leaders, managing enterprise internal communications for major initiatives, directing external PR and crisis response, and building a high-performing global team with budgets and KPIs. You’ll measure impact with data and collaborate with the Content & Brand team to drive consistent company and brand narratives across channels. Requirements include 10+ years in communications with 5+ years leading global cross-functional teams, proven crisis and executive-prep experience, strong media/analyst relations, and AI literacy; SaaS/tech experience is preferred, along with potential experience in M&A communications, global budgeting, and international markets. The compensation includes a US base salary of $320,000–$480,000 with potential bonuses, and Zendesk emphasizes a hybrid work model, equal opportunity employment, and commitment to diversity, inclusion, and fairness.

Zendesk is hiring a high-performing Commercial Account Executive to expand its mid-market Commercial business in New Zealand, focusing on AI-powered CX solutions. You will drive top-line revenue by acquiring new customers, penetrating key prospects, expanding existing accounts via cross-selling and upselling, and managing value-centric, multi-stakeholder sales processes including demos and POC evaluations to secure long-term partnerships, while building territory plans to generate pipeline and exceed quotas. You’ll establish credibility with VP and C-level decision-makers, articulate the business value of AI-powered automation, generative AI, and intelligent workflows, and collaborate with Solutions Engineers, Marketing, Customer Success, and leadership to optimize deal strategy and outcomes. Required qualifications include a BA/BS or equivalent, 5-8+ years of B2B SaaS sales experience with a proven track record of meeting or exceeding targets in complex mid-market cycles, strong negotiation and closing skills, and experience with Salesforce, Outreach, Clari, Seismic, and Looker; willingness to travel to customer sites as needed. Zendesk offers a hybrid work model and a commitment to fairness and inclusion, and notes that AI or automated decision systems may be used to screen applications; the company is an AA/EEO/Veterans/Disabled employer and provides accommodations on request.

Zendesk is hiring a Senior Full Stack Engineer to build the real-time voice AI product that makes live conversations feel natural and reliable, with a focus on reducing latency and improving conversation flow for AI-driven support. Responsibilities include designing backend services for real-time voice conversations with emphasis on latency, reliability, and observability; building integrations for telephony, WebRTC, real-time audio processing, and external AI/speech services; shipping end-to-end features across backend and user-facing web experiences; improving platform reliability through monitoring, tracing, autoscaling, and failure recovery; addressing real-time challenges like turn-taking, interruptions, responsiveness, and graceful handoffs to humans; and partnering with product and design to polish voice experiences. Qualifications include solid backend fundamentals with API design, async systems, and scalable integrations; hands-on experience with real-time systems (WebRTC, WebSockets) or telephony protocols; a product-driven mindset with emphasis on UX quality; ability to debug latency and reliability issues in production; and enthusiasm for cross-functional collaboration with product, design, and ML/speech teams. Preferred qualifications include experience with telephony stacks, SIP, media servers, or speech/ASR/TTS integrations; familiarity with LLMs, speech models, or conversational AI production infrastructure; experience on fullstack teams shipping both backend and frontend features; and expertise in diagnosing performance and reliability issues under real-time constraints. The US base salary range is $145,000 to $217,000, with potential for bonus, benefits, or related incentives; Zendesk supports hybrid work and a fair, transparent process, noting that AI or automated decision systems may be used to screen applications; Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, with accommodations available for applicants upon request.

Zendesk is looking for an Enterprise Account Executive to grow its enterprise SaaS business by building relationships with new customers and expanding existing partnerships with innovative solutions. The role focuses on driving top-line revenue, cross-selling, managing strategic customer relationships, using data insights to improve prospecting and retention, and creating quarterly territory plans to expand market share. You’ll lead complex, multi-month deals with proof-of-concept stages, maintain a robust sales pipeline and forecast, secure C-level sponsorship, and collaborate with internal teams to optimize sales execution. Requirements include a BA/BS, 8+ years in cloud/software B2B sales with a track record of exceeding targets, experience selling to VP and C-level executives, and proficiency with Salesforce, Outreach, Clari, Seismic, and Looker, along with willingness to travel. The role offers US OTE of $320,000–$480,000 (50/50 base/commission), potential bonuses, a hybrid work model, AI screening per company policy, and Zendesk’s commitment to equal opportunity and inclusion.

Figma is growing its team to make design accessible and to help teams bring ideas to life with AI-powered collaboration, enabling real-time work from anywhere. The company is seeking a strategic, entrepreneurial Product Manager to drive product-led growth for its latest AI products and shape the growth strategy as the product evolves. Key duties include partnering with other product teams, building a portfolio of data-driven experiments, leading an impact-driven team, and collaborating with Design, Engineering, and Product Leadership on strategy and execution. Requirements include 7+ years of product management experience, familiarity with AI-powered product development, a track record of growth initiatives and data-driven experimentation, strong cross-functional collaboration, and deep user empathy, with encouragement to apply even if background doesn’t perfectly match. Figma offers equity, a comprehensive benefits package, and a salary range of $169,000–$303,000, along with commitments to diversity and accommodations, privacy protections, in-person onboarding, and cameras-on for video interviews.

Figma is hiring a strategic, entrepreneurial Product Manager to drive product-led growth for its latest AI products and help users discover value as workflows evolve. The role involves partnering with other product teams to develop and execute a growth strategy, running data-driven experiments, and leading a fast, cross-functional team with Design, Engineering, and Product Leadership. Candidates should have 7+ years of product management experience, familiarity with AI-powered product development, a track record of growth initiatives, data-driven decision making, and strong cross-functional collaboration and user empathy. Figma offers equity, a competitive benefits package (health, dental, vision; retirement contributions; parental leave; mental health benefits; PTO and sick leave), and a base salary range of $169,000–$303,000 USD, with additional incentives where applicable. Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and processes applicant data per its Candidate Privacy Notice.

Figma is expanding its team of designers to make design accessible and to streamline idea-to-product workflows, enabling real-time collaboration across teams and AI-assisted iteration. The company is seeking product designers for the Content Management Systems team who will turn ambiguity into clarity, partner with engineers, PMs, and researchers, and help invent new ways for teams to design and build together at scale, with roles based in US hubs or remote in the United States. Responsibilities include designing and shipping end-to-end CMS experiences, shaping platform capabilities, translating complex systems into intuitive UX, prototyping early, contributing to product strategy, and mentoring to raise overall quality. Qualifications call for 4+ years of UX/UI design experience on software of similar scale, exceptional craft, the ability to build working prototypes with code, fast decision-making in ambiguous spaces, and strong cross-functional collaboration; plus preferred experience in CMS/asset management, developer tools, or open-source contributions. Figma offers a base salary range of $169,000–$303,000 USD, equity and comprehensive benefits, a commitment to diversity and equal opportunity, accommodations for disabilities, and notes on interview practices and candidate privacy.

Figma is growing its team and hiring product designers to shape how teams design and build together, with roles available from US hubs or remote in the United States. The role involves designing end-to-end CMS experiences, partnering with engineering to shape platform capabilities, prototyping often, and translating complex systems into intuitive user experiences while contributing to product strategy. Candidates should have 4+ years of UX/UI design for similar-scale software, strong craft and systems thinking, the ability to prototype with code, and a track record of driving design from discovery to launch; bonuses include coding, CMS/asset management, or open-source experience. Figma offers equity, a competitive benefits package, and a salary range of $169k–$303k, along with comprehensive time off, health and wellness benefits, and a commitment to equal opportunity and disability accommodations. They encourage applicants who may not perfectly match every bullet, emphasize a privacy notice, cameras-on during video interviews, and in-person onboarding, and provide details about the Candidate Privacy Notice.

Figma is expanding its team to make design accessible and is hiring a collaborative Manager, HRIS to lead the Workday platform and a team of HRIS Specialists, balancing daily operations with longer-term improvements. The role includes governance and hands-on Workday configuration, managing internal and external delivery, and partnering with People, Payroll, IT, Finance to deliver integrated, scalable solutions. Candidates should have 8+ years in HRIS/People Technology with deep Workday expertise across HCM, Compensation, Benefits, Payroll, Absence, and Integrations, plus a proven record of leading teams and delivering in a SOX-compliant environment. Figma offers equity and a robust benefits package, with an annual base salary range of $169,000–$296,000, and they encourage applicants even if their experience isn’t a perfect match. The company emphasizes diversity and inclusion, accommodation support for applicants with disabilities, requires cameras on during video interviews and in-person onboarding, and will process personal data per its Candidate Privacy Notice.

Figma is growing its team of creatives and builders to make design accessible and is hiring a collaborative and strategic Manager, HRIS to lead the Workday platform and a team of HRIS specialists. In this role, you’ll lead governance and hands-on Workday configuration, manage internal and external delivery, and partner across People, Payroll, IT, and Finance to deliver integrated, scalable solutions while improving processes and exploring AI-enabled capabilities. Requirements include 8+ years in HRIS/People Technology with deep Workday expertise across HCM, Advanced Compensation, Benefits, Payroll, Absence, and Integrations, plus a track record of leading high-performing teams and delivering Workday projects in a SOX-compliant environment. The compensation package includes an annual base salary range of $169,000–$296,000, equity, and a broad benefits package including health/dental/vision, retirement contributions, parental leave, mental health and wellness benefits, and paid time off, with remote work eligibility from US hubs. Figma emphasizes diversity and inclusion, offers accommodations for applicants with disabilities, and notes that candidates should keep cameras on during video interviews and onboarding may be in-person, with data processing governed by the Candidate Privacy Notice.

Figma is expanding its team to make design accessible, supporting ideation, prototyping, translating designs into code, and AI-driven iteration with real-time collaboration from anywhere. The AI Product Data Science organization sits at the center of Figma’s next-generation products (Make, Figma Agent, Design Systems), driving data-driven strategy, evaluations, and scalable product measurement in partnership with AI Research and cross-functional teams. As Director, you’ll lead and grow a team of data scientists and managers, set the vision for how data shapes AI product strategy, and embed data-driven measurement with Product, Engineering, Design, and Research, with remote or US-hub options. Requirements include 8+ years leading high-output data science teams (2+ years managing managers), 7+ years in AI/data science, proven experience building/measuring AI products (LLMs/agents), strong statistics and experimentation/forecasting skills, and the ability to scale teams in a high-growth environment; owning 0-to-1 product areas is a plus. The package includes an annual base salary range of $290,000–$376,000, equity, and comprehensive benefits (health/dental/vision, retirement, parental leave, mental health, PTO/sick leave), with commitments to diversity and inclusion, accommodations, and a candidate privacy notice; note that interviews require cameras on and onboarding is in person.

Figma is expanding its AI Product Data Science org to drive data-driven strategy and measurement across AI-enabled products, collaborating with AI Research and product teams. The Director of Data Science will lead and grow a team of data scientists and managers, embedding data-informed decision-making into product development and shaping measurement for LLM-powered assistants and agents. Responsibilities include championing data quality and democratizing data, building data frameworks, and partnering with Product, Engineering, Design, Research, Sales, and Finance to uncover opportunities and drive impact. Requirements: 8+ years of experience leading data science teams (including 2+ years managing managers), 7+ years in AI or related fields, proven experience building or measuring AI products, strong statistical and experimentation skills, and the ability to scale in a high-growth, inclusive environment; role can be remote in the US or from a US hub; base salary $290k-$376k with equity and a comprehensive benefits package. Figma emphasizes diversity and inclusion, offers extensive benefits (health/dental/vision, retirement, parental and mental health support, PTO, sick leave), and notes onboarding in person, cameras-on during video interviews, and a Candidate Privacy Notice.

Figma is expanding its Business Operations team to tackle challenging strategic issues across the company, collaborating with Engineering, Product, GTM, and Operations. The role identifies and prioritizes new product initiatives and operational projects, drives cross-functional execution, and develops executive-ready analyses and metrics to influence strategic decisions. Candidates should have 6+ years in fields like investment banking, consulting, private equity, corporate planning, or analytics, with strong modeling skills and a track record of distilling complex issues into actionable plans and managing stakeholders; SQL and B2B SaaS experience are a plus. The company offers equity, a base salary range of $140k–$245k, a broad benefits package, and a commitment to diversity and accommodations. Note that Figma requires in-person onboarding and cameras-on during video interviews, and it adheres to a Candidate Privacy Notice for applicant data.

Figma is expanding its team of creatives and builders to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration—now enhanced by AI—usable from anywhere. The Business Operations team works across Engineering, Product, Go-to-Market, and Operations to tackle strategic, unstructured problems that have a direct, measurable impact on the business, in a full-time role that can be based in the US or remote in the United States. You will identify, evaluate, and prioritize new product initiatives and operational projects, partner with stakeholders to implement improvements, drive execution, and develop executive-ready analyses and success metrics to inform decisions. Requirements include 6+ years of experience in fields like investment banking, management consulting, private equity, corporate planning, or analytics, plus strong modeling, structured problem-solving, and stakeholder communication; bonus for B2B SaaS, Product/GTM collaboration, and SQL. Figma offers equity and a comprehensive benefits package, a salary range of $140,000–$245,000, and inclusive policies; the company provides accommodations, requires camera-on interviews, in-person onboarding, and has a Candidate Privacy Notice.

GitKraken is a DevEx platform used by over 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to streamline collaboration and accelerate productivity across desktop, CLI, IDE, web, and mobile. The role targets a pragmatic, startup-minded Senior Machine Learning Engineer or Applied Data Scientist who can take ideas from concept to production with high ownership, determining feasibility, and shipping measurable-impact solutions across data, product, and engineering. Responsibilities include identifying high-value opportunities from product, customer, and operational data; building practical 80/20 solutions; owning end-to-end data exploration, modeling, experimentation, backend integration, and productization; and partnering with engineering, product, design, and leadership to turn rough ideas into shipped capabilities. The tech lens features Python for data/ML, Go and TypeScript for core product, Snowflake, AWS, and Datadog, plus AI tools like Cursor, Claude Code, and Codex; the role demands deep experience in ML or applied AI, a track record of shipping features into real products, ability to move from messy problems to practical execution, cross-stack work, strong product judgment, and clear communication. Rewards include competitive pay with annual performance-based increases, flexible PTO and holidays, generous parental leave, pet insurance, health/dental/vision coverage, modern hybrid offices, Great Place to Work certification, paid career development, 401(k) with company matching, and company-paid travel (domestic after 1 year and international every 5 years).

GitKraken is the developer experience platform used by over 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to reduce toil, streamline collaboration, and accelerate productivity across desktop, CLI, IDE, web, and mobile. They’re hiring Full Stack Product Engineers to help build GitKraken Insights, a new engineering intelligence product that helps leaders understand how work moves through their org—PR flow, DORA metrics, code quality, developer sentiment, AI tool adoption, agent impact, bottlenecks, and spending—across React, Go, PostgreSQL, AWS, and GitHub workflows. The role involves turning ambiguous product ideas into scoped technical plans, shipping end-to-end features, designing APIs and data models, and building interfaces that make engineering data understandable, trustworthy, and actionable. Qualifications include production software experience on frontend and backend, Go or the ability to ramp quickly, strong React and TypeScript skills, API design with contracts and robust error handling, experience using AI coding agents, and comfort with Git/GitHub/CI/CD and PostgreSQL; clear written communication and the ability to reason about tradeoffs are also expected, with bonus points for broader full-stack experience and AI tool workflows. The position is hybrid in Alicante, Spain, offering competitive compensation, benefits, growth opportunities, and an equal opportunity statement affirming diversity.

GitKraken is a developer experience platform with built-in AI and workflow orchestration used by over 40 million developers and 100,000 organizations, supporting desktop, CLI, IDE, web, and mobile with integrations across Git providers, issue tracking tools, and AI solutions. They’re hiring Full Stack Product Engineers to build GitKraken Insights, a new engineering intelligence product that helps leaders understand how work moves through their org, including PR flow, DORA metrics, code quality, developer sentiment, AI tool adoption, and where teams get stuck, with work across React, Go, PostgreSQL, AWS, and GitHub workflows. The role involves translating ambiguous product problems into technical plans, designing interfaces for complex engineering data, shaping a new product area with customer demand, and shipping end-to-end features across React, Go, PostgreSQL, and AWS, including API design and data models. Requirements include strong product judgment, production-ready full-stack experience, Go backend experience or the ability to ramp quickly, API design with clear contracts and error handling, experience with AI coding agents, familiarity with Git/GitHub/CI/CD, PostgreSQL fundamentals, and strong React/TypeScript skills; bonus points for broader full-stack experience and English communication. Perks include competitive compensation, generous PTO and parental leave, health/dental/vision insurance, 401(k) with company match, travel opportunities after a year, and a remote or hybrid role based in Scottsdale, AZ, with equal employment opportunity and a commitment to diversity.

GitKraken is a DevEx platform used by over 40 million developers and 100,000 organizations worldwide, blending built-in AI and workflow orchestration with integrations across desktop, CLI, IDE, web, and mobile to accelerate productivity. The role targets a senior machine learning engineer or applied data scientist who can take ideas from concept to production with high ownership, quickly framing ambiguous problems, exploring messy data, building practical solutions, and measuring impact. You’ll identify high-value opportunities from product, customer, and operational data; own end-to-end execution from data exploration to productization; partner with engineering, product, and leadership; and define success metrics to improve developer workflows and team velocity through AI. The team uses Python for data/ML, with Go and TypeScript across core product and backend, and relies on Snowflake, AWS, and Datadog, while leveraging AI tools like Cursor, Claude Code, and Codex to accelerate development. We’re seeking deep ML experience with a proven track record shipping ML-powered capabilities, strong cross-stack execution, and ownership, with bonus points for prototyped features and rapid iteration, and rewards including competitive pay, flexible PTO, parental leave, health benefits, a 401(k) with company matching, and other perks.

GitKraken is the DevEx platform used by over 40 million developers and 100,000 organizations, offering built-in AI, powerful workflow orchestration, and broad integrations across desktop, CLI, IDE, web, and mobile. The role, Product Associate/Manager, owns the core systems and experiences that power how users purchase, manage, and grow with GitKraken, including subscriptions, billing, org management, notifications, and settings, plus the backend infrastructure that keeps products running smoothly. You will drive the product roadmap, scope, prototype and ship solutions grounded in research and data, write specs and user stories, and align cross-functional stakeholders to measure launches and outcomes. Requirements include 0–6 years of experience in product, engineering, or project management; entrepreneurial, systems-thinking mindset; strong communication; ability to manage multiple workstreams and work with cross-functional teams; bonus points for experience with developer tools, AI-assisted development, billing/SaaS, PLG, and related areas. Benefits include competitive compensation with annual increases, flexible PTO and holidays, generous parental leave, pet insurance, health coverage, modern hybrid offices, growth opportunities, 401(k) matching, and company-paid travel after milestones.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and is now the #1 time management add-on for Jira in the Atlassian ecosystem. The AI Ops team owns the AI infrastructure, applications, and governance to enable value from AI across the business, and the AI Builder role takes problems from idea to production by building end-to-end AI agents and workflows (primarily with Claude Code and the Anthropic Claude API) and wiring them into tools like Jira, Confluence, Slack, BigQuery, Google Workspace, and Salesforce. Responsibilities include partnering with teams to map current work, deciding what to automate or assist, building shared infrastructure, driving adoption, and measuring adoption, hours saved, and reliability, while maintaining guardrails and data governance. The candidate should have 4+ years in software/AI/automation, hands-on experience with agentic AI, proficiency in Python and system integration, comfort with Claude or Google Vertex AI, strong systems thinking, clear communication, and a BA/BS or equivalent, with Atlassian ecosystem experience a plus and based in North America. Tempo offers remote-first arrangements, unlimited vacation, comprehensive benefits, professional development, and opportunities to impact enterprise productivity, with a culture focused on collaboration and growth; applicants are asked to submit in English, and Tempo is an equal opportunity employer.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. The company started in 2007 as a time-tracking tool and has grown into the #1 time management add-on for Jira within the Atlassian ecosystem. They are a PE-backed SaaS business (~$200M+ ARR) with nine global entities, seeking a Director of Accounting to lead the accounting team, manage month-end close, audits, and strategic finance projects as a hands-on player-coach. Responsibilities include coordinating the monthly close across nine entities and currencies, intercompany eliminations, accounting operations (AP, payroll, banking), and leading the annual audit plus ASC 606 work, as well as driving strategic infrastructure and process improvements with cross-functional partners. Requirements are 7–10 years of progressive accounting experience with a CPA, strong US GAAP expertise (ASC 606, multi-currency consolidations, intercompany, deferred revenue), PE-backed experience, NetSuite preferred, advanced Excel, and a proactive, hands-on mindset; the role offers remote-first work, robust benefits, growth opportunities, and a commitment to equal opportunity.

Tempo is one of the largest, award-winning, top-selling app vendors in the Atlassian Marketplace, serving over 30,000 customers worldwide with integrated time management, resource planning, and budget management solutions powered by automation and machine learning. The company aims to help modern product and engineering teams work better by turning time into insights that enable planning, management, and delivery. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining strong client relationships—working with cross-functional teams to deliver tailored solutions and drive revenue. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management and CRM records, negotiating contracts and pricing, building long-term client relationships for retention and upsell, onboarding and customer success, and staying informed about industry trends. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), the ability to thrive in a fast-paced environment, a bachelor's degree in a related field (preferred), and English/German bilingual proficiency; Tempo offers a remote-first culture with flexible schedules, generous perks such as unlimited vacation and training resources, and a commitment to equal opportunity and inclusion.

Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management solutions that use automation and machine learning to simplify time logging and provide deep insights for teams. They are hiring an Account Executive to manage the full sales cycle, collaborate with cross-functional teams to tailor solutions, and drive revenue growth. Responsibilities include identifying prospects, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships for retention and upsell. Requirements include 3+ years in sales or related fields with a proven quota track record, strong communication and CRM skills, English/German bilingualism, and a preferred bachelor’s degree with the ability to thrive in a fast-paced environment. Tempo offers a remote-first culture across the US, UK, and Canada with flexible schedules and perks such as unlimited vacation where applicable, training and WFH reimbursements, health benefits, optional in-person meetups, and a commitment to equal opportunity and inclusion.

Tempo Software is a leading Atlassian Marketplace vendor serving over 30,000 customers worldwide, offering time management, resource planning, and budget management solutions that leverage automation and ML. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and deliver tailored solutions to drive revenue growth. Key responsibilities include identifying prospects, delivering product demonstrations, managing the sales pipeline and CRM, negotiating contracts, and building long-term client relationships for retention and upsell. Requirements include 3+ years in sales/BD/AM, a proven quota track record, strong communication and negotiation skills, CRM experience, the ability to thrive in a fast-paced environment, a Bachelor’s in a related field (preferred), and bilingual English/German; resumes should be in English. Tempo offers a remote-first culture with flexible schedules, generous benefits such as unlimited vacation in many locations, training and WFH reimbursements, potential in-person meetups, and a commitment to equal opportunity and inclusion.

Tempo is a large, award-winning Atlassian Marketplace app vendor serving over 30,000 customers worldwide, offering integrated time management, resource planning, and budget management products with automation and machine learning to streamline time logging and provide actionable insights. Their mission is to help modern product and engineering teams work better by making time tracking seamless and enabling leaders to plan and deliver results. They are hiring a results-driven Account Executive to manage the full sales cycle, from prospecting and demonstrations to closing deals and maintaining strong client relationships across cross-functional teams. Requirements include 3+ years in sales or related roles, a proven track record of meeting quotas, strong communication and negotiation skills, CRM experience, the ability to thrive in a fast-paced environment, a bachelor’s degree (preferred), and bilingual English/German. Tempo offers a remote-first culture with flexible schedules, growth opportunities, generous benefits (including unlimited vacation in most locations), optional in-person meet-ups, and a commitment to equal opportunity and inclusivity.

Sentry helps developers fix errors and performance issues before users notice, enabling teams to spend less time firefighting and more time building, and is trusted by over 200,000 organizations as today’s application monitoring standard. The Solutions Engineering team helps Sentry’s largest customers embed the platform into their applications and workflows, from SDK integration to ensuring alerts and issues reach the right people at the right time. Responsibilities include understanding customers’ pain points, translating them into onboarding plans, developing best practices and educational content, acting as a trusted advisor on instrumenting software engineering and monitoring, and delivering workshop-level interactions to drive adoption. Qualifications include 3+ years as a Solutions Engineer or similar, hands-on experience with languages and frameworks such as JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, mobile, etc., strong communication skills, problem-solving, and the base salary range is $140,000 to $190,000 with eligibility for standard benefits. Sentry emphasizes equal opportunity, diversity and inclusion, openness as an open-source company, accommodation availability, and provides details in its Applicant Privacy Policy.

Sentry is a software company that helps developers fix errors and performance issues quickly, trusted by 200,000+ organizations and pursuing an AI-native future in application monitoring. The European Sales Engineering role is a 12-month fixed-term contract where you will guide customers from initial technical touchpoints to long-term adoption, providing technical demos, trials, and implementation guidance. You will develop best practices and content on error and performance management, run workshops to drive adoption, collaborate with marketing, engineering, success, support, and product, and occasionally speak at conferences. Requirements include 3+ years in sales engineering or related roles, strong coding experience across multiple languages, SaaS sales experience, excellent communication, and a degree; compensation is €91k-€124k base plus an 80/20 variable, with potential for permanent conversion. Sentry commits to equal opportunity, a diverse and inclusive culture, accommodations for disabilities, and offers benefits and an applicant privacy policy.

The role is an Atlassian Technical Consultant working with Jira, Confluence, Bitbucket, and related tools (including Slack) to help customers derive value by integrating systems, automating processes, and providing expert guidance from design through hands-on setup, migrations, upgrades, and performance tuning. It also includes pre-sales activities such as defining scope, producing estimates, and proposing solutions, along with maintaining up-to-date knowledge of Atlassian products and related technologies. Key duties involve consulting to gather requirements, analyze and present solutions, and regularly communicate with stakeholders, including travel to client sites as needed. In implementation and delivery, responsibilities cover installations, upgrades, migrations, custom solution design (workflows, plugins/scripts, configuration), and scripting in Groovy and Python. Additional tasks include database administration and querying, REST API-based web integration, and system administration on Linux and Windows, focusing on application servers.

The Technical Consultant helps customers maximize the Atlassian product suite (Jira, Confluence, Bitbucket) and related tools like Slack by integrating systems, automating processes, and delivering business value. Responsibilities include expert guidance and solution design, hands-on setup, migrations, upgrades, performance tuning, and contributing to pre-sales with scope, estimates, and proposals. The role requires continuous knowledge maintenance of Atlassian products and collaboration tools, is primarily remote, but expects visits to the Athens office about one day per week. Atlassian solution consultancy activities involve gathering requirements, researching and presenting solutions, stakeholder communication, involvement in pre-sales, and on-site client work when needed. Implementation work covers installations, upgrades, migrations, custom design (workflows, plugins/scripts), scripting (Groovy/Python), database querying/administration, REST API web integrations, and system administration (Linux/Windows) for application servers.