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Zendesk is offering a nine-week, full-time summer internship in Global Revenue Operations to support internal process improvements and AI-driven monetization initiatives, with an early June start, about 40 hours per week, and 2-3 days on-site at the Madison, WI office, plus a dedicated mentor. The role is hybrid, combining remote work with in-person collaboration to foster hands-on project experience and build professional relationships while leveraging data-driven insights to optimize pricing and operational efficiency. Responsibilities include supporting RevOps process improvements and automation (including AI optimizations), assisting with legacy customer integrations from mergers and acquisitions, performing UAT for commerce-to-cash systems, documenting workflows, conducting data extractions, creating enablement materials, and learning core systems like Stripe, Zuora, Salesforce, CPQ, and Zendesk Support. Requirements are active enrollment in a related degree program, strong G-Suite and Zoom skills, preferred familiarity with CRM tools, US work authorization, and a Madison-area residence preferred; compensation ranges from $26.44 to $39.90 per hour and may include bonuses or benefits. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, and provides accommodations for disabilities; AI may be used in screening applications, and applicants can request accommodations as needed.

The Finance & Strategy team at Zendesk is offering a ten-week Financial Analysis & Strategy Analyst Intern role (June 7–August 6, 2027) to support C-level decisions through forecasting, modeling, and strategic partnership. Interns will analyze financial results, build models, manage organizational budgets with executives, drive process automation, and contribute to monthly/quarterly P&L reporting and cross-functional alignment. Minimum requirements include pursuing a bachelor’s degree with planned Spring 2028 graduation, experience with financial modeling and data, strong Excel/GSuite skills, and familiarity with ChatGPT/LLM tools, plus an AI-first, team-oriented mindset. Compensation ranges from $31.25 to $61.00 per hour and may include bonuses or benefits, with a hybrid work arrangement requiring some in-office presence and a schedule set by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion; applicants should note AI screening may be used and accommodations are available for applicants with disabilities.

Zendesk is seeking a ten-week Financial Analysis & Strategy Intern (June 7–August 6, 2027) to help forecast, model, and provide strategic financial insights that support scaling to a multi‑billion‑dollar business. The role involves analyzing financial results, building models, managing budgets, driving process automation, and contributing to monthly/quarterly P&L reporting with cross‑functional alignment. Candidates should be pursuing a bachelor’s degree with expected Spring 2028 graduation, have experience with modeling and data, strong Excel/GSuite skills, and familiarity with ChatGPT/LLMs, plus an AI‑first, problem‑solving mindset. The US hourly base pay is $31.25–$61.00, with potential bonuses/benefits depending on location and qualifications. Zendesk offers a hybrid work model, is an equal opportunity employer prioritizing diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.

Zendesk is seeking a motivated leader to own internal process improvements and automate operational processes to scale Global Revenue Operations, partnering with Sales, IT, Growth & Monetization, and Product Development, reporting to the VP of Finance Transformation. In the first year, the leader will establish a clear global operating model, strengthen roadmap governance, improve process documentation and controls, expand automation and AI solutions, and begin leading pricing and packaging initiatives to improve Quote-to-Cash efficiency, accuracy, and stakeholder experience. Responsibilities include owning the end-to-end QTC operations roadmap (CPQ, quote configuration, approvals, order capture, billing readiness, provisioning, payments, collections handoffs, and data flows), defining global process standards, identifying friction points, building a globally distributed REV OPS Business Operations team, managing vendor relationships with CPQ, Billing, Collections, and payment providers, and driving cross-functional projects to automate and scale processes. Required qualifications include 10+ years in Revenue/Finance/Business Operations or QTC transformation in SaaS/tech, global team leadership, deep CPQ/billing/provisioning/data flow expertise, proficiency with AI tools, strong executive communication, and experience in governance, pricing launches, SKU governance, and change management, plus hands-on experience with Salesforce, Zuora, and related integrations. The role offers a US base salary range of $185,000-$277,000 with potential bonuses, benefits, or incentives, and Zendesk emphasizes AI screening, hybrid work flexibility, and a commitment to equal opportunity, DEI, and reasonable accommodations for applicants with disabilities.