The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers, owns multi-year growth plans, deepens executive relationships, and leads virtual teams across Sales, Presales, Delivery, Customer Success and partners to drive wallet-share growth and long-term transformation. They identify whitespace, generate pipeline, and pursue value-based selling, developing customer-centric viewpoints that link Adaptavist capabilities to outcomes in areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration, using MEDDPICC to qualify opportunities. They build executive relationships with Economic Buyers and C-suite sponsors, cultivate multi-threaded relationships across technology and business leadership, mobilize internal champions, navigate complex organizations and influencer networks, and develop joint account strategies with strategic partners while executing partner-involved deals with co-sell discipline and margin management. They position Adaptavist as the preferred transformation partner within shared accounts and lead partner ecosystem collaboration to generate identifiable pipeline, building working relationships across partner sales and technical teams. They maintain CRM hygiene and forecast accuracy, lead quarterly account reviews and strategic planning, drive commercial governance and margin discipline through complex negotiations, and contribute to QBRs, deal inspections, and sales-excellence initiatives.
