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GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and more than 50% of the Fortune 100 trusting GitLab to ship better, more secure software faster. The same principles built into their products are reflected in how the team works, with AI as a core productivity multiplier that every member is expected to incorporate into daily workflows, fostering a high-performance culture where careers accelerate and every voice is valued. The role supports strategic large prospects and customers by providing account leadership in pre- and post-sales, driving rollout and adoption, generating qualified leads with partners, and serving as the voice of the customer to contribute product ideas and inform forecasts and root-cause analysis. Requirements include a true desire to benefit customers, strong account management capabilities, the ability to work autonomously on complex projects, and experience selling to large organizations, plus excellent negotiation, presentation, and closing skills; preferred experience includes Git, software development tools, and application lifecycle management, and applicants are encouraged to apply even if not all qualifications are met. GitLab offers remote worldwide hiring with location guidelines, a robust benefits package (flexible PTO, ERGs, equity, parental leave, development fund), and a firm commitment to equal opportunity and accommodation, along with a recruitment privacy policy.

GitLab is an AI-powered DevSecOps platform used by more than 50 million users and over half of the Fortune 100, emphasizing AI-driven productivity and a high-performance, values-based culture. The Senior Solutions Architect role in GitLab's Southern EMEA team (UAE region) is a remote, customer-facing advisory position that guides prospects through digital transformation and demonstrates how GitLab's platform meets technical and business goals across the software delivery lifecycle. Responsibilities include leading technical discovery and evaluations (proofs of value, workshops), shaping architectures with Account Executives, driving platform adoption and revenue growth, and acting as the voice of the customer to Product and Engineering. Required qualifications include experience in pre-sales or consulting, end-to-end DevSecOps and CI/CD knowledge, hands-on GitLab or similar tools, cloud and security expertise, the ability to lead proofs of concept and workshops, strong communication, customer empathy, and fluency in Arabic. The role is part of GitLab's Sales organization for Southern EMEA, with remote work and benefits such as flexible PTO, equity, and parental leave, along with a commitment to equal opportunity and accommodating candidates with disabilities.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI integrated into daily workflows and a high-performance, inclusive culture. The Customer Success Architect (CSA) is a strategic, post-sales role focused on aligning the GitLab platform with customers’ business objectives, driving adoption, retention, and growth, and serving as a liaison among customers and GitLab’s Product, Engineering, Sales, and Professional Services teams. Key responsibilities include turning pre-sales plans into actionable objectives, guiding customer journeys, onboarding, building Customer Success Plans with KPIs, managing escalations, and providing insights on new features and training opportunities. Qualifications cover knowledge of Git and branching strategies, software development life cycle, CI/CD and DevSecOps, prior customer-success or advocacy experience, strong communication and project-management skills, fluency in English and Arabic, willingness to travel, and alignment with GitLab’s values; roles are remote with location-based eligibility. GitLab offers remote full-time roles with benefits such as flexible PTO, equity, parental leave, growth funds, and employee resource groups, and emphasizes equal opportunity and accommodations for underrepresented groups, along with a privacy policy and anti-discrimination commitments.