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Sentry is a software company that helps developers fix errors and performance issues faster, enabling teams to move from firefighting to building, and it serves 200,000+ organizations. The role is APAC Technical Support Engineer (based in San Francisco) providing APAC coverage with a Sunday–Thursday 4 PM–12 AM PST shift as part of the global Support Engineering team. The position aims to architect the Technical Support engine by blending deep human expertise with autonomous agentic systems, acting as a debugger and orchestrator for complex questions with a seamless human-in-the-loop path. Responsibilities include deep-dive debugging and root-cause analysis across polyglot environments, serving senior enterprise customers, debugging SDKs, and feeding system data back to product teams to prioritize high-impact platform fixes, while building deterministic, autonomous support paths and agentic tooling. Qualifications include 4+ years in technical support, systems engineering, or software development with proficiency in Python/JavaScript/Java/Ruby, knowledge of distributed systems and AI/automation, strong communication, plus bonus points for open-source contributions or prior software development experience; Sentry is an equal-opportunity employer that values diversity and provides accommodations for applicants with disabilities.

Atlassian supports flexible, distributed work, allowing employees to be in an office, from home, or in a hybrid arrangement, with virtual interviews and onboarding for hires in any country where it has a legal entity. The team develops pragmatic, customer-centric GTM strategies powered by data-driven insights to drive sustainable growth, optimize the sales process, and increase market share, profitability, and customer delight. Atlassian is seeking a Principal Strategist to develop its AI strategy, evaluating opportunities with qualitative and quantitative methods to drive P&L growth from adoption, engagement, and retention of its Enterprise solutions. The role involves creating actionable GTM strategies from ideation to design, conducting internal and market due diligence, performing financial and market analyses, and iterating new ideas to benefit Atlassian and its customers, all while operating independently in a fast-paced SaaS environment. It also requires leading multi-layered stakeholder management across the organization, influencing from front-line teams to the C-suite, building trust, and securing cross-functional resources to achieve goals.

Zendesk seeks a Senior Director, Strategic AI & Hyperscaler Partnerships to lead the global AI partner strategy and position Zendesk at the forefront of Generative AI, LLM, and Agentic AI, sitting at the intersection of product, engineering, CTO, and corporate strategy while partnering with the Director of AI Partnerships to shape the overarching strategy. The role emphasizes securing top-down buy-in and deep executive engagement to unlock multi-year product and commercial collaboration with tier-1 partners such as OpenAI and Anthropic, as well as platforms like Amazon Bedrock, Baseten, Eleven Labs, and emerging partnerships with Microsoft and Google. Key success metrics include direct CEO access, multi-threaded executive relationships, MFN access for technology and GTM collaboration, access to partner technical talent, and high-impact co-marketing and joint product initiatives. The candidate profile calls for 15+ years of leadership in AI alliances with a hybrid of strategic and technical/product acumen, a strong ecosystem network, a business or MBA background, Bay Area location, and a US base salary range of $298k-$446k base (plus bonuses and incentives). Zendesk emphasizes hybrid work, a commitment to fairness and diversity, equal opportunity employment, and accommodations for disabilities and veterans, noting that AI may be used to screen applications.

Sentry is a leading application monitoring company trusted by over 200,000 organizations, helping developers fix errors and performance issues quickly while building an AI-native future. The Senior Technical Program Manager will own the end-to-end release pipeline from feature completion to customer adoption, defining what a successful product launch looks like and building the playbooks and rhythms to achieve it. Key duties include establishing a Launch Standard, managing feature flag and cohort strategy, coordinating cross-functional readiness across Engineering, Product, Legal, Marketing, GTM, and Sales, and maintaining clear communication with dashboards and launch briefs. Requirements include 5–8+ years of TPM experience in a high-growth SaaS environment, a builder mindset, strong data instincts, ability to align multiple teams without authority, and excellent written communication and prioritization skills. The role offers a base salary of $180k–$200k plus benefits and equity, with Sentry committed to equal opportunity, diversity, accessibility, and transparency in applicant privacy policy.

Atlassian offers flexible work options and can hire in any country where it has a legal entity to support employees’ family, personal goals, and priorities. The Forward Deployed Architect is a trusted transformation architect embedded with 1–3 strategic accounts for 3–9 months, turning a CIO’s modernization goals into a credible, phased AI-native architecture and business transformation plan, with travel up to 50%. In Business Transformation & Expansion, they design the customer’s System of Work across functions using Jira, Confluence, Rovo, and the Atlassian platform, lead cross-functional workflow changes, expand adoption into non-development teams, drive AI adoption, and own the System of Work blueprint. In Architecture & Technical Design, they own the target-state architecture across Plans, Goals, Work, Knowledge, Code, and AI, design the full stack, co-design AI-native workflows, and deliver durable artifacts such as reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, and automation libraries. In Orchestration & Influence, they lead executive discovery, orchestrate cross-functional delivery, feed patterns back to Product, mentor peers, and represent Atlassian externally through talks, publications, and community contributions.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. It is a publicly traded tech company with a growing tax function and is looking for a Tax Senior to join the US Income Tax team, reporting to the US Tax Manager. The ideal candidate enjoys contributing and learning, likes working with technology, defining processes, and supporting employees across a global organization. In this role you will help prepare the quarterly and annual US federal and state income tax provision and the audited financial statements for a publicly traded corporation. You will gather information and prepare workpapers for US income tax returns prepared by external advisors, leverage technology including AI to improve processes, conduct tax research and analysis, and communicate with federal or state tax authorities to resolve tax matters.

Atlassian lets you choose where you work—office, home, or a mix—and hires people in any country where the company has a legal entity. The role centers on building an observability layer for AI-assisted software development to measure how much code in an engineering org is authored by AI coding agents and to attribute every line to the source work. You’ll own major parts of a cross‑platform endpoint agent end‑to‑end, including architecture, implementation, and real‑world deployment onto developer machines. Responsibilities include building core systems that detect and attribute AI-generated code at the line level across real Git workflows, designing pipelines to capture, classify, store, and ship developer plus agent activity, and integrating with coding agents via editor and CLI hooks while working across macOS, Linux, and Windows. We’re seeking strong systems engineers with backend or OS internals experience, comfortable with concurrent, low‑level software, who’ve built production systems that are fast and invisible to users; Go experience is preferred but not required, and bonus qualifications include Git internals, dev tools or infra, endpoint or monitoring agents, SQLite or embedded storage, and cross‑platform native development.

Atlassian offers flexible work locations and hires globally wherever they have a legal entity, supporting work-life balance for family and personal goals. They are seeking a Pre-Sales Solutions Engineer for the enterprise business who will be a product expert in the sales cycle, solving complex customer problems with Atlassian solutions to help close deals. The Presales Enterprise Solution Engineering team emphasizes value selling, a collaborative culture, and pursuing high earnings potential by targeting enterprise opportunities in cloud and AI collaboration. Responsibilities include partnering with account teams and Fortune 500 customers, conducting discovery, mapping customer needs to Atlassian products, identifying cross-product opportunities, and delivering compelling, value-based demonstrations while guiding technical requirements. The role also involves building strong partnerships with account executives, collecting product feedback and competitive intelligence, and continuously learning across products, solutions, and sales processes.

Atlassian offers flexible work locations globally and is hiring a Pre-Sales Solutions Engineer for its enterprise business. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, and pursuing enterprise opportunities at the cutting edge of cloud and AI collaboration. The role involves partnering with account teams and channel partners, conducting customer discovery, mapping business problems to Atlassian products, and identifying cross-product opportunities. You will be a product expert, deliver value-based demonstrations, understand and guide customers' technical needs, and secure buy-in for the entire Atlassian portfolio. You will also foster collaboration with account executives, document product feedback and competitive intelligence, and continuously learn and refine pre-sales and product knowledge.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where they have a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team, a high-impact role that partners with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 technical accounting guidance on initiatives. The role will craft roadmaps with Engineering, Sales, and Product to scale the enterprise order-to-cash process, automate processes, and serve as the RevPro expert handling data integrity, system logic, and revenue discrepancies while identifying risks and supporting audits. It also involves maintaining internal controls over revenue processes and assisting external audits to ensure SOX compliance. Requirements include 8+ years of SaaS/enterprise revenue experience with deep ASC 606 knowledge, RevPro and Oracle ERP experience, strong research and communication skills, advanced Excel, with SQL a plus; BA/BS in Accounting, CPA preferred, and Big-4 experience strongly preferred.

1) Atlassian offers flexible work options—from office to home or a hybrid arrangement—and hires in any country where it has a legal entity. 2) They are seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to shape global tax strategy and support business initiatives. 3) Responsibilities include managing the global tax model, executing planning to optimize the global tax rate and cash tax position, preparing and reviewing US tax provisions, maintaining international tax calculations, collaborating with cross-functional teams, monitoring global tax developments, driving AI/automation and scalable processes, and supporting M&A tax due diligence and post-acquisition integration. 4) On day one, candidates should have a CPA and/or JD with a Master of Taxation preferred, at least 5 years of multinational Big 4 and corporate tax experience, strong ASC 740 knowledge, US international tax expertise (Transfer Pricing, Subpart F, BEAT, etc.), advanced Excel and forecasting skills, and a proactive interest in AI/tools plus an ownership mentality and strong communication. 5) The role offers a chance to make a global impact, work with world-class talent, and advance your career in a fast-paced, high-growth environment.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity. The company is building a dedicated AI & Digital Natives motion focused on fast-growing AI-native and digital-native companies, which move quickly and value relevance and signal-based engagement. The Manager for AI & Digital Natives is a non-legacy, people-management role within High Velocity Sales, reporting to the Head of AI & Digital Natives / Head of High Velocity Sales, responsible for building the team, go-to-market motion, and commercial strategy. The leader will stand up a high-performance, ground-up motion that combines sales talent, AI-powered GTM systems, Growth Platform capabilities, and cross-functional partnerships, while shaping the AI GTM tech stack and leading a global team targeting AI-native accounts. They will translate strategy into operating priorities, hire and coach teams selling to technical founders and CTOs, enable AI-generated insights for sellers, establish funnel metrics and rapid experimentation, refine ICPs, and feed insights back to Product Marketing, Pricing, Partnerships, and Growth Platform to strengthen Atlassian’s position in AI-native startups.

Atlassian offers flexible work locations and hires globally where it has a legal entity, and is seeking a Principal Sales Solutions Engineer, Strategic for its enterprise business. The role requires being a product expert in the sales cycle, solving enterprise customers’ toughest business problems with Atlassian solutions, and helping close enterprise deals. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize enterprise sales cycles, deliver value-based demonstrations, and support Proofs of Value to unleash the potential of teams. You will partner with sales teams on transformation deals in large, global accounts with multi-million dollar spends, engage C-level executives, conduct customer discovery to map problems to Atlassian products, and lead cross-product expansion opportunities with compelling demonstrations. You will forge strong partnerships with aligned account executives, coordinate cross-functional teams, document product feedback and competitive intelligence, and continually learn to advance pre-sales, product, and process knowledge.

Atlassians can choose where they work—office, home, or a combination—so they can support family, personal goals, and other priorities. Atlassian hires people in any country where they have a legal entity. As a Principal ML System Engineer in the Rovo & AI Engineering org, you will contribute to Atlassian’s biggest bet and fastest-growing area, Rovo Chat, bringing bleeding-edge innovations and building agent harnesses that deliver major improvements in quality, reliability, and latency. You will lead other engineers from technical design to launch and collaborate with other teams and internal customers to set expectations, gather input, and communicate results, with a pivotal role in realizing AI’s transformative potential across offerings. The Rovo & AI Engineering org’s mission is to make Rovo the fastest, most trusted way for teams to find, understand, and act on their organization’s knowledge, and the product has seen a 10x growth in surface over the last year.

- Atlassian offers flexible work options, and Loom Design is seeking a Lead Product Designer to help create the most human way to communicate at work using async video and AI. - The role targets a high-bandwidth, multimodal future beyond text and chat, focusing on how humans instruct AI, how agents respond visually, and how async video becomes consumable in seconds. - You’ll shape cross-product experiences with Jira and Confluence, ensure Loom reduces meeting time for millions of users, and this is a remote role located between PST and EST. - Responsibilities include elevating craft, guiding onboarding to async video concepts, prototyping AI-driven ideas with Product and Design partners, and mentoring teams while collaborating with PM, Eng, and UXR to deliver high-impact features. - Qualifications include 8-10+ years in product design, experience with video/AI/productivity tools, the ability to navigate ambiguity, a track record of shipping user-centered solutions, comfort prototyping with emerging technologies, strong communication, and a passion for AI-first thinking.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country where they have a legal entity, giving employees control to support their family and personal goals. The People & Transformations (P&T) Team, led by the Chief People and AI Enablement Officer, unites People, Atlassian Customer Engineering, and AI capability to accelerate work in the native AI era, using Atlassian’s products internally. As Director, Workforce Intelligence Architect, you’ll integrate data, models, and narrative to help leaders decide how work gets done, defining how human talent and AI capability work together as an evolving strategy. You’ll shape the AI workforce strategy, build foundational frameworks for deploying human talent versus AI, and design/maintain a Strategic Workforce Modeling Program that accounts for both employee costs and AI/token spend. You’ll translate complex models into executive-ready narratives, define key metrics, monitor AI capability trends and labor market dynamics, and bring market benchmarks into planning.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity, giving employees control over family and personal priorities. The role is in the Transformation and Scale team within the Commercial Legal group, applying a programmatic, scalable approach and partnering with stakeholders across Legal and the business to scale support. The attorney will cover Atlassian’s Partners & Alliances organization and report as an individual contributor to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. Responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; strategizing to scale support; and collaborating on playbooks and AI-related initiatives with other Transformation and Scale and Commercial Legal teams. The culture emphasizes a customer-first, risk-based approach, collaboration, asynchronous work with colleagues worldwide, and learning Atlassian products to understand the business and improve collaboration.

At Atlassian, employees can work in an office, from home, or a hybrid, and the company hires in any country with a legal entity to support personal priorities. They are seeking a Principal Sales Solutions Engineer, Strategic for the enterprise business, who is a product expert in the sales cycle, solves customers’ hardest problems with Atlassian products, and helps close enterprise deals. The team serves over 250,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—emphasizing value selling and cross-product solutions, and operates with a “play as a team” culture where employees work with Atlassian, not for Atlassian. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize multi-million dollar deals, build executive relationships, conduct customer discovery, and lead value-based demonstrations and Proofs of Value. Key responsibilities include cross-functional collaboration, identifying cross-product opportunities, guiding customers’ technical needs to gain buy-in, collecting product feedback and competitive intelligence, and continuously learning to advance pre-sales and product knowledge.

Zendesk is hiring a Senior Staff–level technical leader to own detection, mitigation, and governance of abuse from AI agents across Zendesk products and integrations, blending offensive/defensive security with product sense to secure agent architectures and drive company-wide improvements. Responsibilities include threat modeling for AI features and APIs, maintaining an attacker playbook, engineering secure defaults into agent SDKs and API flows, and building detection, telemetry, and anomaly analytics with automated containment actions. The role covers incident response and forensics, acting as an AI agent investigations expert and defining containment, eradication, and customer communications playbooks, plus stakeholder engagement with Legal/Privacy, Product, and Customer Success, and representing Zendesk in industry forums. Required qualifications include 10+ years in cybersecurity, software engineering, or ML security with hands-on experience; deep understanding of application/API security, OAuth/token lifecycle, and session management; practical experience with LLMs/agents and prompt injection risks; and proven cross-functional leadership in a SaaS setting. Preferred qualifications include incident response/forensic experience, prior programs in agent safety or ML security, privacy/compliance familiarity, advanced degree or certifications, and a US salary range of $240,000–$360,000 base with potential bonuses, along with Zendesk’s commitment to equal opportunity, hybrid work, AI screening, and accommodations.

Zendesk in San Francisco is hiring a Sr. Workplace Events Specialist to design and deliver inclusive employee events (about 75% of the role) and provide workplace operations support (about 25%), coordinating local logistics and partnering with AMER and LATAM offices as part of a global events strategy. Responsibilities include end-to-end event planning and execution, vendor management, space setup, staffing, on-site delivery, safety/compliance, calendar management, registrations, pre/post-event briefs, and metrics-driven recommendations, plus managing event budgets and vendor invoices. Requirements call for 4+ years in events or related fields, strong project management and communication skills, vendor management and budget stewardship experience, proficiency with Google Workspace and workplace platforms, knowledge of building systems and facilities coordination, and the ability to work extended hours as needed. The role emphasizes AI literacy and using AI tools to improve workflows, personalization, and efficiency, with familiarity to tools such as Zendesk, Asana, Google Workspace, S2 access, and expense/procurement systems like Coupa or Brex. This is a full-time onsite position in San Francisco with an hourly pay range of $32.21-$48.56, potential bonuses/benefits, and Zendesk’s commitment to hybrid work, diversity and inclusion, equal opportunity, and accommodations, with AI screening noted in the application process.

The IT Principal Enterprise Delivery Lead will orchestrate large-scale QA across complex integrations and ERP transformation programs, serving as the primary QA engineering delivery lead and partnering with Business and Product leads to prevent project failure while driving enterprise-wide QA governance, quality gates, and defect management for predictable outcomes. Key responsibilities include monitoring release readiness across multiple squads, enforcing Quality Gates and Definition of Done criteria, ensuring QA standards, leading hands-on QA execution, and expanding core testing platforms (Playwright, Jenkins, SA utils) across delivery teams. The role also focuses on scaling QA capacity with AI, designing tactical plans to apply AI to test generation and cycle acceleration, implementing AI-driven efficiencies to reduce manual overhead, and using predictive analytics to identify hotspot areas in complex codebases and integrations. Requirement Review & QA Transformation Leadership entails leading end-to-end strategy for complex programs to avoid business disruption, operationalizing automated “rules of the road” across ecosystems, participating in requirement review sessions, and conducting structured walkthroughs with BSAs and Business teams to prevent requirement leakage. Additionally, the position emphasizes defect lifecycle management with verified root-cause analysis and full traceability between tests and defects (in X-Ray and Jira), real-time reporting and data hygiene, ownership of QA ceremonies and stakeholder alignment, and collaboration with BSAs, Product Owners, and Engineers; the role offers a US base salary range of $193,000–$289,000 and Notes Zendesk’s commitment to diversity, hybrid work, and potential AI screening as part of the hiring process.

The Senior Product Marketing Manager, AI Platform at Zendesk will drive product marketing to enable the launch, adoption, and impact of AI platform capabilities for building and customizing AI agents and agentic workflows. Responsibilities include market and customer research, messaging and positioning, technical marketing, GTM enablement, and close collaboration with sales, marketing, and product to achieve company goals. The role also entails developing clear messaging and customer-facing materials, compelling storytelling and collateral, sales enablement assets, and leading release marketing from roadmap to events while acting as a subject matter expert. It includes owning PMM efforts for Zendesk’s AI platform capabilities (Agent Builder and Custom Agents), aligning with the PM team on roadmap, developing GTM plans and custom-facing materials, and enabling the field and customers to drive opportunities. The compensation ranges in the US from $183,000 to $275,000 base with possible bonuses, and Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity employment, and accommodations for applicants.

Sentry is a fast-growing software company known for fixing errors and performance issues, trusted by over 200,000 organizations, and building an AI-native future. The Security Team protects customers, code, and everything in between, and the IAM-focused role collaborates across domains to maintain identity and access practices while enabling secure self-service for employees. Responsibilities include owning IAM infrastructure and tooling (SSO, MFA, directory services) across corporate, development, and production cloud environments, automating onboarding/offboarding, access reviews, privileged access management, SaaS lifecycle, and incident response, and applying secure-by-design principles like least privilege, just-in-time provisioning, policy-as-code, zero-trust, and comprehensive auditing for both human and non-human identities. Qualifications require 3+ years designing and securing workforce identity systems, a CS degree or equivalent, proficiency in Python and IaC (Terraform), APIs and webhooks (SCIM, REST), experience with multiple identity platforms, cloud, containers, Kubernetes, and CI/CD security, plus strong collaboration and communication, with encouragement to apply even if not 100% aligned. Compensation ranges from $155,000 to $240,000 base, plus benefits and equity, with Sentry’s equal opportunity and inclusive culture, disability accommodations, and privacy-related information available in the applicant policies.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, building an AI-native future. As a Senior Security Engineer, you’ll own and mature Sentry’s security program—including security reviews, threat modeling, vulnerability management—and embed secure-by-design principles across product and engineering teams. You’ll collaborate cross-functionally to design the secure path from the start, implement secure coding practices, manage intake/triage/remediation for bugs and disclosures, and coordinate testing including penetration testing across applications, SDKs, and cloud platforms. Qualifications include 5+ years designing and securing large-scale cloud systems, a CS degree or equivalent, experience with security reviews, SDLC, secure CI/CD, architecture reviews, threat modeling, and familiarity with Python/Typescript/Go/Rust and cloud technologies like AWS/GCP/Azure/Kubernetes/Docker/Terraform, plus strong communication and a willingness to apply even if not all criteria are met. Compensation ranges from $190,000 to $280,000 USD base, with benefits, and Sentry emphasizes equal opportunity, an inclusive culture, open-source values, and accommodations as needed.

Sentry provides application monitoring to help developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as today’s standard. The Technical Enablement Director will own the strategy, planning, and end-to-end execution of internal and external training and education programs, acting as product evangelist, content producer, and educator who translates technology into compelling stories. Responsibilities include becoming a Sentry product expert, owning the Sentry University virtual learning platform, building the curriculum, creating content, managing user experience, designing a comprehensive training strategy and certification program, and delivering instructor-led training and workshops, while collaborating with Sales, Marketing, Product, Engineering, and Design. Additional duties involve developing programs and materials for onboarding and ongoing technical enablement of customer-facing teams on topics like logging, monitoring, and cloud, developing KPIs to measure adoption and effectiveness, and keeping enablement materials up to date with branding and design. Qualifications include 5+ years of technical training development and delivery, a CS or Computer Engineering-related degree or equivalent, strong verbal and written communication and presentation skills, experience working with customers and partners, and the ability to develop structured training plans and measurable metrics; Sentry is an equal opportunity employer with accommodations for disabilities and supports an open-source, inclusive culture.

Sentry is a software company focused on error and performance monitoring, trusted by 200,000+ organizations and building an AI-native future. The Technical Customer Success Manager role is part of an expanding team to drive adoption and value across the Sentry Platform, working closely with AEs, SEs, and Engineering and requiring deep SDLC and technical knowledge. Responsibilities include becoming a product expert, guiding onboarding and value realization, setting objectives with stakeholders, acting as a trusted advisor, and partnering with sales to identify expansions while advocating for customers internally. Qualifications combine technical and business skills: a BA/BS in CS or related field, 5+ years in customer-facing roles, strong experience with Dev/DevOps, monitoring, and cloud-native platforms, plus cross-functional collaboration and executive presence; bonus points for developer/DevOps background and monitoring expertise. Sentry is committed to equal opportunity, diversity, and accommodations, with a focus on applicant privacy and accessibility, including a dedicated accommodations channel.

Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future. The Solutions Engineering team assists our largest customers in embedding Sentry into their applications and workflows, from SDK integration to ensuring alerts and issues reach the right place at the right time. The role involves translating customer pain points into onboarding plans, developing best-practices content, acting as a trusted advisor on instrumenting software and monitoring, and running workshops to drive adoption, while collaborating cross-functionally to inform product roadmap. Candidates should have 3+ years in a related role, hands-on experience with languages and frameworks such as JavaScript, Python, Node.js, Java, and more, and strong communication and problem-solving skills. The position offers a base salary of $140,000–$160,000 plus benefits, with a commitment to equal opportunity, accommodations, and a diverse, inclusive open-source-focused culture.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as it builds an AI-native future. The Solutions Engineering team helps large customers embed Sentry into their applications and workflows, from integrating our SDK to ensuring alerts and issues reach the right people at the right time, to boost developer productivity and customer satisfaction. The role involves translating customers’ pain points into implementation and onboarding plans, developing best practices and educational content, acting as a trusted advisor on instrumentation and monitoring, providing workshop-level interactions, and collaborating cross-functionally to align the product roadmap with faster time-to-value. You’ll love this job if you enjoy discussing technology with engineers, thrive in a dynamic, multi-industry environment, and like creating solutions and content from scratch, with a fast-paced, results-driven mindset and a passion for developer tools and open source. Qualifications include 5+ years in a related role, hands-on experience with multiple programming languages and frameworks, strong communication skills, and a base salary of $170,000–$190,000 plus benefits; Sentry is an equal-opportunity employer that values diversity, provides accommodations, and shares details in its applicant privacy policy.

Sentry, a fast-growing application monitoring company trusted by 200,000+ organizations, is hiring a senior leader to run Developer Experience, owning the integration ecosystem, developer platform APIs, docs, and community. The role sits in Marketing, partners with EPD, and will influence both the product surface and the DevEx team responsible for developer education, docs, and community after the Head of DevEx departed. Responsibilities include strategy and execution for Sentry's integration ecosystem and developer platform APIs, leading the documentation function across SDK configuration docs, API references, and tutorials, and connecting docs to the product experience. The role also owns Sentry's developer community across Discord, social channels, and events, builds the team and processes to turn engagement into measurable outcomes, and develops content and education programs like workshops and deep dives. Qualifications require 7+ years in developer relations/experience with at least 3 years of people management, experience owning or influencing a developer platform or SDK surface, strong technical writing, plus a salary range of $220,000–$300,000 with comprehensive benefits and a commitment to equal opportunity and accommodations.

Sentry is an open-source application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice. The Enterprise Marketing Manager will own enterprise positioning for buyer personas, drive competitive enablement, and build credible customer programs and narratives in collaboration with Sales, Product Marketing, and Integrated Marketing. Responsibilities include creating messaging and assets, leading battlecards and win/loss analysis, training sales, and building scalable customer programs like case studies and advisory boards, while supporting enterprise campaigns with strong content. Requirements include 4-6+ years in product or enterprise marketing, proven enablement experience, and excellent written and verbal communication, with a bonus for marketing developer tools, observability, or infrastructure platforms in competitive markets. Compensation includes a base salary of $150k-$180k plus benefits and equity where applicable, with Sentry committing to equal opportunity, diversity, inclusion, and accessibility and offering accommodations as needed.

Sentry is an application monitoring leader trusted by 200,000+ organizations, helping developers fix issues faster and build more efficiently toward an AI-native future. The role is a full-time startup marketing position intended to make Sentry’s startup program a real growth engine, owning partnerships, community presence, acquisition programs, and the brand among founders and early engineers. It reports to the Head of Enterprise Marketing and spans Growth, Product Marketing, and DevEx, with autonomy to shape strategy, build programs from scratch, and execute quickly while measuring results. Responsibilities include scaling startup partnerships, expanding accelerators/VC platforms, owning the startup funnel (free → credits → paid → expansion), creating content for startup audiences, and shaping the credits structure and onboarding with KPI-driven impact on revenue. Qualifications include 4–7 years in marketing/growth/partnerships, experience building programs from scratch, cross-functional experience, familiarity with developer tools or B2B SaaS, and partner-management experience; Sentry also emphasizes equal opportunity, accommodations for disabilities, and applicant privacy.

Sentry, the application monitoring company trusted by 200,000+ organizations, is building an AI-native future and seeks a veteran Support Engineer to architect a Technical Support engine that blends deep human expertise with autonomous agentic systems. In this role, Support is an engineering discipline—you're a debugger of code and systems who uses support volume as a data signal to create automated resolution paths, ensuring human engineers only tackle the most complex, high-impact issues across GitHub, Discord, and internal systems. You’ll master the Sentry ecosystem, perform deep-dive debugging on complex issues, advise senior enterprise engineers, troubleshoot SDK implementations, and serve as the bridge between developers and product teams, while leading Agentic Operations to scale with deterministic paths and knowledge engineering. The Seer philosophy guides moving from a "Help Desk" to an "Autonomous Resolution Engine" and you’ll enjoy roles that minimize repetitive work, require full-stack troubleshooting, and emphasize evidence-based support and industry guidance. Qualifications include 5–8+ years in technical support or related fields with strong Python/JavaScript/Java/Ruby skills, systems and AI/automation literacy, exceptional communication, plus open-source or prior software development bonuses; compensation is $125k–$150k base with standard benefits, and Sentry is committed to equal opportunity, inclusion, disability accommodations, and open-source values.

Sentry is a fast-growing software company that helps developers fix errors and performance issues, trusted by 200,000+ organizations, and is pursuing an AI-native future. The Events Analytics Platform (EAP) team maintains the infrastructure for Sentry's time-series data and sub-second search across billions of events, building on Snuba and ClickHouse. As a Senior Software Engineer, you will expand data visibility by advancing the search infrastructure, building on the storage layer, and shaping Infrastructure's technical direction to scale petabytes of event data. Responsibilities include architecting scalable services, balancing product and engineering trade-offs, maintaining code quality, leading design discussions, and improving maintainability and developer experience, with examples such as Snuba and Sentry's new Search Infrastructure. Requirements include 4+ years of backend/infrastructure experience, knowledge of distributed storage systems, proficiency in Python (or similar), experience with PostgreSQL, ClickHouse, Memcached/Redis, Kafka/RabbitMQ, strong communication, willingness to be in the San Francisco Bay Area or relocate, and a compensation range of $190,000–$280,000 with benefits and equal opportunity policies.

Sentry is a fast-growing application monitoring company trusted by over 200,000 organizations and aiming to build an AI-native future. The Billing team intersects product, finance, and infrastructure and ensures every observable event—errors, logs, traces, and tokens—is measured, priced, and billed accurately, impacting revenue and customer trust. As a Senior Software Engineer, you’ll architect and scale the billing infrastructure, build the next-generation usage-tracking pipeline that processes hundreds of billions of events daily with low latency and financial-grade accuracy, and design flexible pricing primitives for various models. The role requires building high-stakes, reliable systems, mentoring engineers, and collaborating with cross-functional teams (BizOps, sales, marketing, leadership) to influence ARR and board-level metrics. The base salary range is $190k-$280k, with benefits; Sentry emphasizes equal opportunity, open-source values, accommodations for disabilities, and provides privacy policy details for applicants.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, aiming to build an AI-native future. The role is a Staff Technical Program Manager in the Platform organization, reporting to the Head of Technical Program Management and partnering with senior EPD leaders and the CTO to shape platform operations, reliability, security, and IT. Responsibilities include driving strategic execution with clear plans and milestones, building data-driven delivery health dashboards, and managing capacity, dependencies, and risk to keep complex initiatives on track with outcomes-focused delivery. Qualifications require 8+ years of technical program management at a high-growth tech company, experience leading cross-functional programs across engineering, product, and business, and strength in incident management, analytics, and communication. Compensation includes a base salary of $200,000–$240,000 plus benefits and equity, with Sentry also highlighting equal opportunity, diversity, accessibility accommodations, open-source values, and applicant privacy protections.

Sentry helps developers fix errors and performance issues at scale and is building an AI-native future using a massive dataset of real production errors, spans, and logs from thousands of organizations. They’re seeking an Engineering Manager to lead the Machine Learning Engineering team, which handles both classical ML techniques (like clustering, ranking, anomaly detection, and embeddings) and LLM-based, agentic systems that shape the product’s direction. The role involves setting technical direction across the full ML surface, defining how ML systems are evaluated and monitored in production, staying hands-on to review code and designs, and shaping the team roadmap while partnering with product, design, and engineering to identify high-impact opportunities. Qualifications include 8+ years of engineering experience with substantial ML in production, 3+ years of engineering management (ideally leading ML/AI/data teams), and experience deploying ML at scale, with strong communication; a research background is a plus but not required. Compensation ranges from $220k to $280k base, plus benefits and programs, and Sentry emphasizes equal opportunity, diversity and inclusion, open-source values, and accommodations for applicants with disabilities.

Sentry helps developers fix errors and performance issues before users notice, trusted by over 200,000 organizations as a standard in application monitoring. As a Staff Software Engineer on the Issue Workflow team, you’ll architect systems that process billions of events daily, building real-time data pipelines, search backends, and analysis systems. You’ll drive technical strategy and roadmap, shape architectural direction, ensure scalability and performance, deliver delightful product experiences, measure everything, and mentor others. Candidates should have 10+ years of full-stack software engineering (Python and TypeScript), expertise in distributed systems and data stores, strong communication, and experience with PostgreSQL, ClickHouse, and Kafka is preferred. Sentry is an equal opportunity employer committed to inclusion and accessibility, offers accommodations, and provides a privacy policy detailing applicant data handling.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by over 200,000 organizations as it pursues an AI-native future. This role is a Senior Software Engineer on the JavaScript SDK team, working on SDKs across Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes to push the boundaries of developer tooling. You'll own your work end to end—plan, implement, test, and document—while leveraging AI tools to boost productivity and collaborating with the open-source community through groups like TC39, Node.js core, and OpenTelemetry SIG. You’ll directly impact customers by squashing critical bugs and interacting with users on GitHub and at industry conferences. Qualifications include 5+ years of software engineering experience with TypeScript/JavaScript, Node.js, and exposure to Bun, Deno, or Cloudflare Workers; based in San Francisco or willing to relocate; base salary range $190,000 to $280,000 with benefits, and a commitment to equal opportunity.

Sentry helps developers fix errors and performance issues faster, trusted by 200,000+ organizations, and is building an AI-native future. As a Senior Software Engineer on the AI/ML team, you’ll design and own the evaluation infrastructure that measures AI systems’ accuracy, reliability, and real-world performance, turning ambiguous AI behavior into measurable signals for safer scaling. Your responsibilities include designing robust evaluation frameworks, creating high-quality datasets and benchmarks from production data, building automated test harnesses and metrics pipelines, and collaborating with applied AI engineers and product leaders to define and measure “good” criteria while owning the evaluation lifecycle for major AI initiatives. Qualifications include 5+ years of experience with a CS/ML degree, experience building testing/evaluation/data infrastructure for complex systems, production-quality Python/TypeScript code, familiarity with structured/unstructured data and data-quality pipelines, and knowledge of modern ML evaluation techniques; bonus for experience with LLMs or agentic AI tools. The role offers a base salary of $240k-$280k, eligible benefits, equal opportunity and accommodations, and Sentry’s open-source culture, with details available in the benefits and privacy/accommodations policies.

Sentry runs the world of software monitoring, helping developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations while building an AI-native future. The CTRL team builds and operates the centralized tenancy and routing layer that defines customer boundaries and coordinates lifecycle across Sentry’s distributed architecture, powering how customers are managed and how services communicate and replicate data safely. As a Senior Software Engineer on CTRL, you’ll design and operate the core platform primitives for distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration to scale the platform safely. You’ll build and enhance control plane systems for identity, placement, and lifecycle, improve reliability, scalability, and observability of mission-critical services, partner with engineering teams, and help operate infrastructure through incident response and continuous improvement. Required qualifications include 5+ years of software engineering, strong Python (Rust a plus), experience with distributed systems and replication/coordination, cloud platforms and containers, a track record of owning production systems, plus strong written communication; the salary ranges from $190,000 to $280,000 with benefits, and Sentry is an equal opportunity employer that provides accommodations as needed.

Sentry is a software monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues quickly while pursuing an AI-native future. The Staff Machine Learning Engineer on Sentry’s AI/ML team will build models and agentic AI systems to triage, debug, and resolve production issues, leveraging Sentry’s large dataset and leading major AI initiatives. Qualifications include 4+ years with an MS/PhD or 6+ years with a BS in CS/ML or related field, production-grade agentic systems experience, Python, PyTorch, and deploying models at scale, plus documentation, mentoring, and cross-team collaboration. The base salary range is $240,000 to $300,000, with actual offers based on location, education, experience, and skills, and benefits including incentive compensation, equity, PTO, and health insurance. Sentry is committed to equal opportunity and inclusion, supports accommodations for disabilities, is open-source, and provides an applicant privacy policy.

Sentry is a software monitoring company trusted by 200,000+ organizations and is building an AI-native future to help developers fix errors faster. The Senior Software Engineer on the AI/ML team will develop the platform used by debugging agents and integrate AI/ML into core products for issue triage, resolution, and predictive analytics. The role involves building state-of-the-art agentic AI platforms, leveraging Sentry’s large dataset of errors, spans, and profiles, and owning major AI/ML initiatives. Qualifications include at least 5 years of experience, a degree in computer science or machine learning, production-grade agentic systems/tools experience, production-quality Python/Typescript code, PyTorch familiarity, and deploying ML models at scale. Compensation ranges from $190k to $280k base, with benefits, equal opportunity employment, accommodations, and an Applicant Privacy Policy.

Sentry is a fast-growing software company focused on error and performance monitoring, trusted by 200,000+ organizations, and pursuing an AI-native future. The role is a senior JavaScript SDK engineer on the JavaScript SDK team, working on cutting-edge SDKs for React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond across the full JavaScript ecosystem. You’ll own projects end-to-end—from planning and coding to testing and clear documentation—while using AI tools to boost productivity and contributing to open-source communities like TC39 and OpenTelemetry SIG, and interacting directly with users. Qualifications include at least 5 years as a software engineer, deep TypeScript/JavaScript web development experience, and hands-on experience with two or more modern frameworks, plus strong English communication; based in San Francisco or willing to relocate; bonus points for edge runtimes, open-source contributions, and committee work. Compensation ranges from $190,000 to $280,000, with benefits and equal opportunity commitments; Sentry emphasizes an inclusive, accessible culture and provides accommodations.

Zendesk seeks an Enterprise Account Executive in the Bay Area to drive growth by selling AI-driven CX and service solutions to enterprise customers and expand Zendesk’s footprint in high-value accounts. You’ll drive top-line revenue, identify expansion opportunities, nurture key relationships, use data and intent signals to prospect and cross-sell, and lead multi-stakeholder, long-cycle deals with proof-of-concept and AI-enabled design. You’ll build quarterly territory and account plans, align Zendesk’s AI/CX platform with customer goals, collaborate with Customer Success, Solutions Engineering, and Product teams, and maintain a robust pipeline and accurate forecast. Requirements include 8+ years in cloud/software B2B sales or solution engineering, proven enterprise sales success, experience selling to large tech enterprises, strong quota attainment, executive-level engagement, familiarity with Salesforce/Outreach/Clari/Seismic/Looker, a BA/BS, and willingness to travel in the Bay Area. Compensation includes a US annualized OTE of $340k-$510k (50/50 base/commission), a hybrid work model, and Zendesk’s commitment to equal opportunity, diversity, and accommodations, with AI screening mentioned as part of the process.

Zendesk is seeking a Senior Operations Manager to support the Product Development Operations team, partnering across Product, Engineering, and Design to strengthen operational rigor and help teams deliver customer value with greater clarity, predictability, and impact. The role requires strong operations and process design experience in a SaaS environment, practical knowledge of product development lifecycles, and the ability to guide teams toward effective Scrum-based execution, with Jira proficiency and the development of scalable, AI-first operational mechanisms. Key responsibilities include improving end-to-end delivery operations, establishing prioritization and dependency management, driving quarterly and annual planning, reinforcing Scrum practices, reducing friction with AI-enabled workflows, defining lightweight delivery metrics, and ensuring Jira supports consistent execution while aligning cross-functional stakeholders. You will create documentation, templates, and playbooks to enable consistency and scale across Product Development, socialize a lean set of delivery health metrics, and partner with tooling owners to optimize configurations and usage. Basic qualifications include 7+ years in Product Development Operations or similar roles in SaaS, experience with product life cycles and cross-functional delivery, successful planning/execution, strong Scrum/agile knowledge, Jira usage, critical thinking, and excellent communication; preferred qualifications include experience operating in scaled delivery environments, familiarity with portfolio/roadmap tooling (e.g., Jira Advanced Roadmaps), and exposure to automation/AI workflows; the US base salary range is $174,000-$262,000 with potential for bonus or incentives, the role is hybrid with part of the week onsite, and Zendesk is an equal opportunity employer committed to diversity and inclusion.

Tempo is a global leader in time management solutions, trusted by over 30,000 customers, including a significant portion of Fortune 500 companies. Since its inception in 2007 as a time-tracking tool, it has expanded its offerings and is recognized as the leading time management add-on for Jira within the Atlassian ecosystem. The company is seeking a GTM Engineer to design the revenue systems that will drive its next phase of growth, focusing on automated systems that enhance customer experiences and streamline go-to-market strategies. Candidates should have extensive technical expertise, particularly with tools like n8n and Clay, and a background in B2B SaaS revenue operations. Tempo offers a remote-first work environment with numerous benefits, professional development opportunities, and a commitment to inclusivity in its hiring practices.