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Zendesk is seeking an Enterprise Account Executive to drive Bay Area growth selling AI-enabled CX and automation solutions to enterprise customers, expanding Zendesk’s footprint in high-value accounts. The role involves acquiring new enterprise clients, expanding AI adoption, nurturing executive relationships, using data and adoption analytics to prospect and expand, and leading multi-stakeholder, proof-of-concept deals with cross-functional teams. Ideal candidates have 8+ years of cloud/software B2B sales or solution engineering experience, a track record in large-enterprise and tech-sector deals, and proficiency with sales tools, with willingness to travel. Compensation includes a US annualized OTE of $340k–$510k (50/50 base/commission), with potential bonuses and benefits based on location and experience. Zendesk emphasizes AI in customer experience, supports hybrid work, and is an equal opportunity employer committed to diversity, inclusion, and accessibility.

Zendesk is hiring Digital Inside Sales Specialists to handle a high-velocity sales cycle while delivering an excellent customer experience; as a founding member of a new team, you’ll become a product expert and help customers understand Zendesk’s value, with travel required for training and a transition to a hybrid work schedule. Responsibilities include handling a large volume of inbound leads and existing customers mainly via chat and email, resolving inquiries to drive online conversions, conducting discovery calls and demos, and championing customer needs to drive adoption while meeting SLAs and KPIs and contributing to a shared revenue target; you’ll also strive to exceed weekly activity, pipeline, and revenue goals. Requirements include fluent English plus Dutch, German, Arabic, or French, 2+ years of sales experience (preferably in software/SaaS) with the ability to manage the full sales cycle, a real passion for Zendesk, strong organizational skills, and the ability to multitask in a fast-paced environment. You must be available to work 3 days a week in the Lisbon office, and the role employs a hybrid arrangement with onsite time plus remote work, the specific schedule to be determined by the hiring manager. Zendesk emphasizes inclusion and fairness as an equal opportunity employer, may use AI in screening, and offers accommodations for applicants with disabilities; the company also supports global diversity, equity, and inclusion and provides resources for applicants needing accommodations.

Zendesk is recruiting an SMB Account Executive to grow its SMB customer base across multiple languages (French, German, Dutch, Italian, Spanish) by pursuing new opportunities and closing deals of varying sizes in the SaaS space. Responsibilities include driving revenue through new customer acquisition and account expansion, nurturing relationships for satisfaction and retention, cross-selling, using data and adoption history to target prospects, articulating Zendesk’s value, leading competitive sales cycles, maintaining a qualified Salesforce pipeline, and meeting forecasts and revenue goals. Required qualifications are a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a track record of exceeding targets, strong prospecting and outreach skills, excellent presentation/negotiation/closing abilities, entrepreneurial spirit, and familiarity with Salesforce, Outreach, and Clari. The role supports Zendesk’s hybrid work model with a team-level in-office schedule and remote flexibility, emphasizing collaboration and cross-functional alignment. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, offers accommodations for applicants with disabilities, and provides contact information for accommodation requests.

Zendesk is hiring Software Engineer II/Senior Software Engineer in Kraków, Poland, with a hybrid arrangement requiring one day per week in the office. In this role you will collaborate with global teams to build scalable, high-performance products, write code and design docs, create tests, instrument changes, and deploy to production. The position spans multiple areas and languages (Machine Learning, Mobile, Front-end, Back-end Java/Ruby, Data Science) with responsibilities such as maintaining reliability and performance, optimizing components, building backend services, and developing Zendesk email integrations. Basic qualifications include 2–6 years of experience depending on the level, proficiency in at least one language (Ruby on Rails, Scala, Python, JavaScript), familiarity with AWS and distributed systems, SaaS experience, strong communication, and Agile practice, with a Poland base salary range of PLN 235,000 to PLN 353,000 plus potential bonuses or benefits. Zendesk emphasizes diversity and inclusion, offers ownership and growth opportunities, flexible work arrangements, and accommodations for disabilities, and invites eligible candidates to apply as opportunities arise.