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Zendesk is seeking a Senior Account Executive in the Greater China Region for a new-business heavy, individual-contributor role focused on building pipeline, acquiring net-new logos, and growing the Commercial/Mid-Market account base. Responsibilities include driving top-line revenue, nurturing relationships for retention and strategic partnerships, cross-selling, leveraging data insights to improve prospecting and expansion, and leading complex, value-driven sales cycles with executive sponsorship. The role requires a BA/BS, 8+ years of B2B SaaS sales (CX preferred), Mandarin/Cantonese fluency, proven ability to create and scale a pipeline, manage renewals, sell to VP/C-level executives, and travel up to 50%, with experience using tools like Salesforce and Clari. It also demands maintaining a robust forecast and exceeding quarterly/annual revenue goals while collaborating with internal teams to optimize sales strategies. Zendesk emphasizes a hybrid, inclusive culture, AI screening as part of the process, and equal opportunity employment with accommodations for disabilities.

Zendesk is seeking an SMB Account Executive to grow its SMB customer base and drive growth in the SaaS space, with upcoming multilingual opportunities in French, German, Dutch, Italian, and Spanish. The role emphasizes driving top-line revenue by acquiring new customers, expanding existing accounts, nurturing relationships for satisfaction and retention, cross-selling additional products, and using data insights to prospect and optimize revenue, while maintaining a qualified Salesforce pipeline. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven record of exceeding targets, strong presentation/negotiation/closing skills, and familiarity with Salesforce, Outreach, and Clari. Zendesk supports a hybrid work model with a team-driven onsite experience and flexibility to work remotely part of the week, alongside a global, inclusive culture and offices around the world. The company is an equal opportunity employer with ongoing diversity, equity, and inclusion commitments and provides reasonable accommodations for applicants and employees with disabilities, with a dedicated contact for accommodation requests.

Zendesk is hiring Digital Inside Sales Specialists as founding members of a new, fast-growing team to become product experts and guide both new and existing customers through the Zendesk buying journey. The role requires traveling to a Zendesk office during training and then transitioning to a hybrid schedule, with ideal candidates having a proven 2+ years in software/SaaS sales and the ability to manage full sales cycles. Responsibilities include handling inbound leads and existing customers via chat and email, resolving inquiries to drive online conversions, conducting discovery calls and demos, advocating for customer needs, meeting or exceeding SLAs/KPIs, contributing to a shared revenue target, and driving activity and pipeline. Required languages include English plus fluency in Dutch, German, Arabic, or French, with the ability to work with global clients, strong organizational skills, multitasking ability, and readiness to work 3 days per week in Lisbon. The role is hybrid with in-office time determined by the manager; Zendesk emphasizes diversity and inclusion, may use AI for screening, and offers accommodations for disabilities.

Zendesk is hiring Software Engineer II/Senior Software Engineer in Kraków, Poland for their Product and Engineering Organization, with a hybrid setup requiring one day per week in the office and roles across ML, Mobile, Front-end, Back-end Java/Ruby, and Data Science. You will collaborate with global teams to build scalable, high-performance products, writing code, design docs, tests, instrumenting changes, and deploying to production. Basic qualifications include 2–6 years of experience depending on level, proficiency in at least one of Ruby on Rails, Scala, Python, or JavaScript, plus experience with AWS and distributed systems, SaaS experience, Agile, strong communication, and a computer science degree as a plus. They offer ownership of projects, a collaborative team, opportunities to learn and grow, flexibility, a stable international engineering culture, and a Polish base salary range of zł257,000 to zł385,000 with potential bonuses or incentives, with the hybrid schedule set by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities; applications are reviewed regularly and future opportunities will be considered.