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Zendesk is hiring a Partner Sales Executive for South EMEA to execute the partner-sourced and partner-influenced revenue plan, drive partner-led growth, and enable partners to sell AI-enabled Zendesk solutions that improve customer experience. Responsibilities include recruiting, onboarding, and scaling a portfolio of partners (SIs, resellers, consultancies/BPOs, technology alliances) to grow partner-influenced ARR, and leading co-sell motions on mid-to-large deals with Zendesk account teams. You’ll maintain partner pipeline health, forecast accuracy, and conduct regular performance reviews, escalating opportunities and risks, while collaborating with regional Sales, Marketing, Product, and Customer Success to run partner campaigns and improve partner experience. Requirements include 8+ years in partner/channel sales or related SaaS roles with quota-carrying experience, success in recruiting/growing partner relationships and driving revenue, ability to negotiate deals and lead partner-led motions, and AI fluency to translate capabilities into partner use cases and monetisation. Preferred qualifications include experience in EMEA markets, packaging partner-ready offerings, co-funded partner marketing, and exposure to AI/ML capabilities through partners; Zendesk emphasizes an inclusive culture, hybrid work, and equal opportunity with AI screening and accommodations for disabilities.

Zendesk is seeking an Account Executive to drive revenue growth in the Iberian market (Spain and Portugal), based in Madrid, with a focus on new business. The role emphasizes prospecting, acquiring new customers, expanding existing partnerships, cross-selling Zendesk products, and nurturing long-term relationships to maximize revenue and retention. You will create quarterly territory plans, manage multi-month, value-centric deals (including proof of concept), maintain a robust pipeline, and secure C-level sponsorship to advance strategic opportunities. Requirements include a BA/BS or equivalent, 4+ years in cloud/software B2B or AI sales with a proven quota record, experience selling to C-level executives, and proficiency with Salesforce, Outreach, Clari, Seismic, and Looker, plus fluency in Spanish and English (Portuguese a plus) and the ability to travel. Zendesk highlights its mission, hybrid work model, commitment to fairness and diversity, and notes that AI screening may be used in the hiring process, with accommodations available for applicants with disabilities.

Zendesk seeks an Enterprise Account Executive based in Madrid to drive growth across Iberia by selling AI-driven CX solutions to large enterprises (1500+ employees). You will build trusted executive relationships, identify expansion opportunities, cross-sell/upsell AI and automation solutions, manage a data-informed pipeline, and lead multi-stakeholder, proof-of-concept deals with AI-enabled solution design to enable high-value deployments. Responsibilities include creating quarterly territory and account plans, collaborating with Customer Success, Solutions Engineering, and Product teams, and maintaining robust forecasting to exceed revenue goals. Requirements cover 8+ years in cloud/software B2B sales or solution engineering, proven success in enterprise sales with executive-level engagement and quota attainment, strong negotiation/closing, and fluency in Spanish and English (Portuguese a plus), plus familiarity with Salesforce, Outreach, Clari, Seismic, Looker. Zendesk emphasizes a diverse, inclusive culture with hybrid work options, equal opportunity and disability accommodations, and a policy that AI may be used to screen applicants per company guidelines.