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Zendesk is hiring a Proposal Manager to join RFP Central, overseeing end-to-end management of proposals—from smaller RFxs to global, high-stakes bids—and delivering timely, high-quality, data-driven responses with deal intelligence. The role requires cross-functional collaboration with Solutions Consultants, Account Executives, SMEs, Legal and Security to craft compelling, compliant responses and to own the final Main RFP Response Document. You will help drive process improvement and global discipline within the RFx Center of Excellence, and coach the sales team on procurement best practices and winning patterns. Required skills include 1-2+ years in proposal or technical writing, strong project management, strategic writing and storytelling, and collaborative adaptability in a fast-paced environment. Zendesk offers a hybrid work model, a commitment to equal opportunity and inclusion, accommodations for disabilities, and AI screening of applications in line with company policy and US EEO rights information.

Zendesk is hiring a Senior Account Executive in the Philippines to drive new business in Commercial/Mid-Market B2B SaaS, focusing on net-new logos, pipeline generation, and expanding existing partnerships. The role centers on driving top-line revenue, owning end-to-end sales cycles, building relationships, cross-selling, and leveraging data, customer intents, and adoption history to improve conversions and retention. You’ll lead complex, multi-month sales cycles, articulate a compelling business case, secure executive sponsorship, and maintain a robust forecast to exceed quarterly and annual targets. Qualifications include a BA/BS or equivalent, 8+ years in B2B SaaS sales (preferably in Customer Experience), English and Tagalog fluency, proven pipeline-building ability, experience selling to VP/C-level executives, and familiarity with Salesforce or Clari. Zendesk promotes a hybrid, inclusive culture and is an equal opportunity employer, with accommodations for disabilities and disclosures about AI screening in the application process.