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Zendesk is hiring an Enterprise Account Executive with 8+ years of B2B SaaS sales experience to grow enterprise accounts and deepen partnerships. The role focuses on driving revenue from new enterprise customers, cross-selling to existing clients, securing executive sponsorship, and developing quarterly territory plans to expand market share. You’ll lead complex, multi-month deals with proof-of-concept stages, maintain a robust pipeline and accurate forecast, and align Zendesk solutions with client objectives to ensure satisfaction and expansion. Requirements include a BA/BS, proven quota attainment, experience selling to VP/C-level executives in large organizations, familiarity with tools like Salesforce and Clari, and the ability to travel. Zendesk emphasizes its mission-driven culture, offers hybrid and inclusive work arrangements, discloses AI screening in hiring per policy, and is an equal opportunity employer with accommodations for disabilities.

- The Senior Manager, Commercial France will lead and develop a team of Account Executives, driving pipeline growth and bookings by helping existing customers leverage Zendesk for CX and pursuing new business through scaled prospecting and AE-led activities, while applying a MEDDPICC and upfront contract-based sales process. - The role requires a positive, results-oriented SaaS leader with at least five years of experience scaling sales in a high-growth environment, fluent in English and French, who can build, mentor, and scale a team to achieve quarterly targets. - You will direct a geographically defined team, lead from the front in sales cycles, regularly meet with senior stakeholders to report results and shape business direction, and provide feedback on marketing while maintaining agility and a metrics-driven culture. - Additional responsibilities include mentoring and onboarding new AEs, enabling cross-functional collaboration with Professional Services, Partners, Marketing, Ops, Product, and IT to push initiatives and refine the sales strategy, process, and tactics. - Zendesk emphasizes being an equal opportunity employer with a strong focus on diversity, inclusion, and flexible hybrid work options, offering accommodations for disabilities and information on EEO rights, with AI screening potentially used during applications.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS business by acquiring new Enterprise customers and expanding existing partnerships through relationship-building and innovative solutions. The role involves driving top-line revenue, cross-selling to optimize account revenue, nurturing key relationships for retention, and using data insights to improve prospecting, with quarterly territory plans to increase market share in the Enterprise sector. Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven quota track record, experience navigating complex multi-month deals with PoCs, and a history of selling to VP and C-level executives; familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. They must maintain a robust pipeline and accurate forecast to exceed quarterly and annual revenue goals, establish executive sponsorship, and collaborate with internal teams to optimize sales strategies and product expansions. Zendesk emphasizes a hybrid, inclusive culture, AI screening of applicants, and equal opportunity employment with commitments to diversity and accommodations.