Zendesk is hiring a Senior Partner Sales Executive to drive partner-led CCaaS growth across EMEA and APAC, leveraging AI, automation, and intelligent customer experiences. You will own the CCaaS partner revenue plan, recruit and scale partners (SIs, resellers, consultancies, BPOs/MSPs, technology alliances), and lead co-sell motions with Zendesk account teams. You’ll enable partners to commercialize Zendesk CCaaS and AI by developing onboarding, packaged offerings, and service-led plays, translating the AI/CCaaS strategy into clear use cases and monetization opportunities. The role requires 8+ years in partner/channel sales or GTM in SaaS with quota-carrying experience, a track record across EMEA/APAC, strong cross-functional collaboration, and AI fluency. Zendesk emphasizes a hybrid, inclusive culture and equal opportunity, notes that AI may be used to screen applicants, and provides accommodations for disabilities.
