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deep insights into the Atlassian community

- Atlassians can choose where they work—office, home, or a hybrid setup—to better support family, personal goals, and other priorities. - Atlassian hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. - They are looking for a Technical Support Engineer to join a growing team focused on improving support capabilities for customers in Japan. - The role involves delivering consistent quality experiences, introducing new support methodologies, and building a wide and loyal Atlassian customer base. - Onboarding training will help you become a specialist in one or more products, system technologies, and network technologies, while performing triage, root-cause analysis, debugging, and problem solving across Atlassian products.

Atlassian offers flexible work options, allowing employees to choose between working in the office, from home, or a combination of both, enhancing their ability to balance personal and professional priorities. The company is currently seeking a Senior Solutions Engineer to address complex customer needs and drive enterprise sales in Japan, specifically targeting strategic accounts. This role emphasizes a discovery-driven consultative approach to understand customer challenges and advocate for improved business practices using Atlassian's suite of products. Key responsibilities include leading technical sales engagements, creating compelling demos, and contributing to thought leadership through various channels. Successful candidates will possess strong pre-sales consulting experience and a commitment to providing customer-focused solutions that unlock business value.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid model, enabling them to better balance personal and family commitments. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. The Senior Solutions Engineer position focuses on assisting strategic accounts in Japan, using a consultative approach to identify customer needs and promote the adoption of Atlassian's suite of products. This role involves leading technical sales engagements, delivering compelling demos, and contributing to thought leadership through various channels, such as conferences and blogs. Candidates should be customer-focused, understand the importance of Atlassian solutions in business success, and be ready to help grow the company’s reach in new markets.

At Atlassian, employees have the flexibility to choose their work environment, either in the office, from home, or a hybrid of both, which helps them balance personal and professional commitments. The role of Senior Support Engineer is vital for offering advanced support and expertise, particularly for enterprise customers transitioning to Atlassian Cloud or needing assistance with cloud products. These engineers enhance the customer experience by diagnosing and resolving technical issues efficiently, including providing support in Japanese for customers in Japan. They are responsible for collaborating with various teams, handling escalations, and continuously improving support services through operational insights and case reviews. The position requires strong verbal and written communication skills in both Japanese and English to effectively assist customers and engage with global teams.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a mix of both, which allows them to better balance personal and professional commitments. The company hires globally wherever it has a legal presence, emphasizing a diverse workforce. Senior Support Engineers are vital in offering advanced technical support to enterprise customers, particularly in transitioning from On-premise/Data Center products to Atlassian Cloud. These engineers enhance customer satisfaction by diagnosing and resolving issues promptly, while also advocating for customer needs and influencing product developments. The role requires proficiency in both Japanese and English, strong communication skills, and the ability to collaborate with various teams to ensure a seamless customer experience.

Atlassian offers flexible work options for its employees, allowing them to choose between office, home, or a hybrid arrangement to better support their personal and family goals. The company is hiring a Senior Technical Support Engineer for its Cloud products support team, particularly to enhance customer support capabilities in Japan. The role involves providing high-quality support, implementing improved methodologies, and building a loyal customer base for Atlassian products. Responsibilities include triaging, root cause analysis, debugging, and collaborating with engineering teams to address complex technical issues. New hires will undergo onboarding training to become specialists in various products and technologies within the company.

Atlassian is transforming the software development landscape by partnering with notable organizations like NASA and Tesla to enhance collaboration through software. The company has over 236,000 customers globally, and the Account Executive role focuses on managing large accounts to maximize their investment in Atlassian products. This position is part of the Japan team and requires developing strategic sales initiatives aimed at boosting product adoption among Enterprise customers. Account Executives are expected to act as advocates for their clients, sharing insights with product and engineering teams to improve the customer experience while collaborating with Channel Partners and other internal teams. Successful candidates must possess a strong understanding of the Enterprise Sales process, prioritize effectively, and build relationships with various stakeholders to ensure customer success and retention.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing them to better manage personal and family commitments. The company, known for its distributed-first approach, conducts virtual interviews and onboarding to recruit talent globally. They are seeking an experienced Solutions Sales Executive for Jira Service Management to lead sales efforts in Japan, working under the Enterprise Sales Manager. This role involves developing a sales strategy, collaborating with cross-functional teams, and representing the product at industry events to drive revenue growth. Ideal candidates should possess at least seven years of sales experience, preferably in the IT industry, and must be fluent in Japanese, with business-level English as a plus.

Atlassian offers employees flexibility in their work environment, allowing them to work from home, the office, or a hybrid of both. The company aims to support employees in managing their personal and family needs while hiring talent globally where they have legal entities. They are currently seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on clients in Japan. The role involves providing high-quality support, conducting root cause analysis, and addressing complex technical issues, while collaborating closely with engineering teams. New hires will receive specialized training to become experts in certain products and technologies within Atlassian's offerings.

Atlassian is transforming the software development industry by empowering teams, including notable clients like NASA and Nike, through enhanced collaboration. The company is seeking an Account Executive for its Japan team to help large accounts scale their investments in Atlassian products. This role involves developing sales strategies to boost product adoption among Enterprise customers while promoting customer experiences to internal teams for optimization. Successful candidates should possess a strong understanding of the Enterprise Sales process and work collaboratively across various teams, including Solution Engineering and Renewals, to ensure a seamless customer experience. The Account Executive will also focus on maximizing expansion opportunities and maintaining customer health and retention through effective relationship-building with both internal stakeholders and key clients.

Atlassian is transforming the software development industry by enabling collaboration among teams globally, including prominent organizations like NASA and Tesla. The company is seeking an Account Executive for its Japan team to enhance the adoption of its products within enterprise customers. This role involves building sales strategies and promoting customer experiences while working closely with various teams, including Channel Partners and Product Specialists. Account Executives are expected to be consultative and strategic, understanding enterprise sales processes to optimize outcomes. Their responsibilities also include maintaining account ownership, fostering relationships with internal stakeholders, and collaborating with other teams to ensure customer success and retention.