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Atlassian offers flexible, distributed-first work options (office, home, or hybrid), hires globally where they have a legal entity, and conducts interviews and onboarding virtually. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and agent-based platforms (LangChain, LlamaIndex), building robust integrations with Python or JavaScript for APIs, microservices, and enterprise systems. The role emphasizes data-driven solution development, AI-augmented workflow automation, end-to-end production deployment with ongoing evaluation and improvement, while navigating risk and compliance (AI risk, GDPR, regulatory frameworks) and mentoring junior engineers. You’ll communicate complex technical concepts clearly to technical and non-technical stakeholders and align technical solutions with business objectives to deliver measurable results in a fast-paced, high-visibility environment.

Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, allowing employees to balance family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The role involves troubleshooting and resolving complex customer issues related to the Jira suite, requiring strong technical skills in web troubleshooting, Browser DevTools, APIs, SQL, and networking. Responsibilities include analyzing logs and system behaviors with tools like Splunk, REST APIs, and browser dev tools; contributing to internal and external documentation; participating in on-call rotations and incident response; and advocating for customer needs in product and process discussions. The position also involves guiding customers through advanced troubleshooting, root-cause analysis, and solution implementation, often in live sessions.

Atlassian supports flexible work arrangements, allowing office, remote, or hybrid work, and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. This role is fully remote but must be located in India, for a Senior Full Stack Software Engineer to join the team and drive creative improvements for engineering. The future team aims to build a 100-year company through a world-class, empowered engineering organization within a unified R&D group that prioritizes cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. You will guide technical direction for large-scale features, evaluate trade-offs between correctness, robustness, performance, and customer impact, and collaborate with product, design, and engineering to influence strategy and direction. You will ship well-tested, secure, reliable, and maintainable code, respond to production issues, contribute to code reviews and documentation, address complex bugs with security and performance in mind, and mentor teammates.

Atlassians can choose where they work—office, home, or a mix—giving them greater control over family, personal goals, and priorities. Atlassian can hire people in any country where there is a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. In the role, you'll build and ship features daily in a highly scalable, cross-geo distributed environment. You'll be part of an open, collaborative environment with engineers, architects, product managers, and designers, review code for readability, testing, documentation, reliability, security, and performance, and mentor teammates through formal and informal knowledge sharing. You'll ensure full visibility, error reporting, and monitoring of high-performing backend services, and participate in Agile software development with daily stand-ups, sprint planning, retrospectives, and show-and-tell demos.

At Atlassian, you can work flexibly (in an office, from home, or a mix) with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions that impact business outcomes. The FDE team partners with top organizations across industries to leverage Atlassian’s AI capabilities, while you work with product, engineering, and design to grow technically and domain-wise and shape the future of AI-powered teamwork in a high-visibility, high-impact role. You will lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow, PyTorch, LangChain, and LlamaIndex, build robust integrations with Python/JavaScript, and drive data-driven solution development and workflow automation. You’ll oversee end-to-end production deployment, manage risk and compliance (including GDPR), mentor junior engineers, and clearly communicate complex concepts to technical and non-technical stakeholders while aligning technical progress with measurable business goals.

Atlassian is seeking a passionate Solutions Engineer for the APAC team, focusing on its largest Southeast Asian customers and serving as a trusted advisor to support the broader GTM strategy. The role is framed by Atlassian’s core values (Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play, as a Team; Be the Change You Seek) and team values (Excellence, Team > Individual, Intentional Positivity, Own Your Domain, Your Way). Atlassian offers flexible working arrangements—office, home, or a mix—and hires in any country where it has a legal entity. In the role, you’ll own technical engagements in pre-sales, advocate for Atlassian by aligning solutions with customer goals and differentiators, and empathize with customer pain points. You’ll also engage in lifelong learning to continually enhance product and customer knowledge and drive business and revenue outcomes.

Atlassian supports flexible work options—office, home, or a mix—with a distributed-first approach that includes virtual interviews and onboarding. The company hires people in any country where it has a legal entity, and the Senior Frontend Software Engineer role is fully remote but must be located in India. In this role, you will maintain Atlassian’s web frontend systems to deliver fast, high-quality experiences for users. The engineering team is part of a unified R&D organization focused on moving customers to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. You will build client code, collaborate across disciplines, contribute to reviews and documentation, lead projects end-to-end, and onboard and mentor junior engineers.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where the company has a legal entity. The role focuses on delivering world-class customer support via chat, email, and phone, owning and solving customer technical issues with collaborative troubleshooting and transparency, and escalating per standard operating procedures. Additional duties include creating knowledge base articles, sharing best practices within the Technical Support team, and pursuing technical specialization and ongoing training. Required competencies include customer orientation, effective communication, adaptability, teamwork, and a strong learning aptitude. Qualifications call for 3-5 years in technical support or related fields, experience serving a large end-user SaaS environment, and must-have skills such as SQL, log analysis, APIs/REST, browser dev tools, Splunk, and basic network concepts; nice-to-haves include OAuth/SSO/SAML, Linux, mail protocols, cloud/AWS, and Java stack trace analysis.

- Atlassian offers flexible, hybrid work options and hires globally where they have a legal entity. - The role emphasizes delivering end-to-end design experiences across all phases, influencing products used by over 1 million users. - You will own large parts of the design process, tackle complex problems with autonomy, and collaborate with engineers, product managers, marketing, and analysts to improve the user experience. - Candidates should have 8+ years of UX/product design with a strong portfolio, strong cross-functional communication, a self-starter attitude, a system mindset, customer-centric problem solving, and the ability to measure outcomes; AI/data experience is a plus, as is domain knowledge in service management or support processes. - Jira Service Management is Atlassian’s fastest-growing product, built on Jira, providing incident management, self-service, SLAs, and an AI-first IT service desk.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity, with this role focusing on end-to-end design experiences across all phases from problem definition to UI implementation. The role targets substantial impact at scale, shaping experiences for more than 1 million JSM users and influencing both large and small teams that rely on the product. You’ll own the end-to-end design process, collaborating with engineers, product managers, marketing experts, and analysts to tackle complex problems and define the end-to-end experience of a critical area alongside your content design counterpart. You should have 8+ years of UX/product design experience with a strong portfolio (including AI-driven or complex data experiences), excellent cross-functional communication, and a balance of customer focus, business goals, and technical feasibility; you should be a self-starter, autonomous when needed, and able to measure success and iterate. Jira Service Management (JSM) is Atlassian’s fastest-growing product built on Jira, offering incident management, self-service, SLAs, and an AI-first IT service desk platform that helps Dev/Ops teams track service requests and collaborate behind the scenes.

Atlassian offers flexible work options and hires in any country with a legal entity, with this role being fully remote but located in India (IST timezone). It is a Senior Engineering Manager role in Commerce and the Atlassian Commerce Cloud Platform, serving as both technical leader and people manager to guide production services, help prioritize the team’s work, and provide career growth and mentorship. You will manage a group of managers and principal engineers and work closely with design and product management to build user journeys that unlock the potential of future customers, as part of Atlassian’s goal to build a world-class engineering organization focused on AI and the cloud transition and the core product suite Jira, Confluence, Trello, and Bitbucket. The role requires inspiring innovation and operational excellence, owning delivery of critical projects in a service-based environment, being the engineering voice in planning, building an open, trusting, and operationally mature culture, and participating in hiring planning and budgeting while driving decisions. Required background includes 5+ years of experience managing software engineers, 2+ years managing other managers, a Bachelor's or Master's in Computer Science or equivalent, demonstrated experience partnering with product managers and designers, implementing DevOps best practices, familiarity with public-facing high-traffic e-commerce sites, a passion for continuous improvement, and domain-intensive interest; experience with billing systems, Open Search and Java is a plus.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country where it has a legal entity; this role is fully remote but must be located in India (IST). The Senior Engineering Manager for Commerce will lead the Atlassian Commerce Cloud Platform, combining technical leadership and people management to guide production-service decisions, prioritize work, and mentor a group of managers and principal engineers, while partnering with design and product management on user journeys. The “Your Future Team” section describes a long-term, world-class engineering organization with empowered teams focused on AI, cloud transitions, and delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include inspiring innovation and operational excellence, owning delivery of critical projects in a service-based environment, being the engineering voice in planning, building an open, trusted, and mature culture, and participating in hiring and budgeting, as well as collaborating on technical/architectural decisions. Requirements include 5+ years of managing software engineers, 2+ years managing other managers, a CS degree or equivalent, experience partnering with product managers and designers, implementing DevOps practices, familiarity with high-traffic public-facing e-commerce sites, a drive for continuous improvement, and a willingness to dive deep into a domain; experience with billing systems, OpenSearch, and Java is a plus.

Atlassians can choose where they work—office, home, or a hybrid setup—and the company hires people in any country where it has a legal entity. The role involves troubleshooting and resolving complex customer issues related to the Jira suite, leveraging strong technical skills in web troubleshooting, browser DevTools, APIs, SQL, and networking. They analyze logs, audit trails, and system behaviors using tools such as Splunk, REST APIs, and browser DevTools. They contribute to internal and external documentation, knowledge base articles, and process improvements, and participate in on-call rotations and incident response for critical issues. They advocate for customer needs, represent the voice of the customer in product and process discussions, and guide customers through advanced troubleshooting, root-cause analysis, and live solution implementation.

At Atlassian, work options are flexible (office, home, or hybrid) and hires can be made in any country with a legal entity; they’re seeking an experienced People (HR) Service Delivery Manager to join People Operations to build scalable, reliable, and customer-centric HR Operations. The role has end-to-end accountability for delivering high-quality HR services to candidates, employees, managers, and the People team; HR services are chat- and request-based and cover the entire employee lifecycle, onboarding/offboarding, HR data administration, contingent workforce administration, and reporting and analytics. You will challenge the status quo and drive change through effective transformation, including AI-enabled process improvements and automation, while monitoring, controlling, and supporting service delivery and factoring future demand into capacity planning; you will ensure service delivery methodologies are implemented and adhered to. Drive service excellence by managing service quality and the performance of the HR Operations team, leading service delivery to meet goals and KPIs/SLAs, regularly monitoring metrics, addressing gaps, and synthesizing data to inform improvement strategies and expansion to customers; align and engage with People Teams CoEs and the wider business. You will also be accountable for team development and staff management (recruitment, training, target setting, performance), and for developing and managing the Business Continuity framework, operational reporting, and AI-enabled continuous improvement.

Atlassian supports flexible work arrangements and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role reports to the Head of Compliance Risk for the India team within Governance, Risk and Compliance, and sits in the Product Compliance team within Trust, focusing on cloud compliance across standards such as SOC 2, ISO 27001/27018, HIPAA, PCI, and C5. You will collaborate with technical leads and subject matter experts to analyze processes, business models, and controls to identify risks and provide mitigating recommendations, while driving continuous process improvement and cross-functional implementation of new solutions. Responsibilities include designing and implementing controls and mitigation plans, leading their deployment, facilitating reporting on findings and controls performance, managing risk assessments and audit plans, and maintaining comprehensive documentation to support compliance. You will work with senior management and product/functional teams to shape the compliance strategy, address audits and customer inquiries, align stakeholders on timelines, and promote teamwork and improvements to enhance efficiency and team health.

Atlassian offers flexible, distributed work options—office, home, or a mix—and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. In this role, you'll develop and execute a strategy to drive adoption of Jira Service Management in the India market. You will define a clear vision for your territory and regularly communicate on funnel, account, territory status, resource needs, challenges, and successes. You’ll collaborate with cross-functional teams—Enterprise Advocate, Marketing, Customer Success, and Product—to ensure customer satisfaction and retention, and you’ll represent Jira Service Management at industry events. You’ll work closely with Atlassian partner management and with partners ranging from the world’s largest IT service providers to other professional service firms.

Atlassian offers flexible work locations and hires globally where there is a legal entity. The Senior Product Manager will lead the AI-powered product strategy within Jira Service Management, focusing on intelligent, scalable solutions to improve service at scale. The role requires working with engineering, design, data science, and go-to-market teams to deliver features from ideation to launch and iteration. Responsibilities include defining strategy, partnering with engineering and data science to build robust, ethical AI, and understanding user needs through customers and stakeholders, using data to prioritize features and measure success. The PM will evangelize the product vision internally and externally, and represent Atlassian at events and with key customers.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The role is Senior Product Manager for an AI-based product within Jira Service Management (JSM). You will define and execute the product strategy and lead cross-functional teams to deliver high-impact AI features. You’ll collaborate with engineering, data science, design, and go-to-market groups, while engaging customers and stakeholders to understand needs and measure success. You will build robust, scalable, and ethical AI solutions and evangelize the product vision both internally and externally, representing Atlassian at events and with key customers.

Atlassian offers flexible work options (office, home, or a combination) and hires people in any country where the company has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Search Platform team powers Atlassian’s search, aiming for reliable infrastructure, a consistent user experience, and improved result accuracy as the client base grows and the domain becomes more exciting and challenging. The role requires strong software engineering skills: 80% engineering and 20% machine learning. You’ll tackle complex problems from technical design to launch, determine plans-of-attack on large projects, solve architecture challenges and apply standards across new projects, lead code reviews and documentation, and take on high-risk bug fixes while setting the standard for meaningful reviews and collaborating across engineering teams on company-wide programs. You’ll transfer your depth of knowledge between languages to excel as a Software Engineer and mentor junior team members.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally where the company has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Search Platform team powers Atlassian's search, aiming to provide reliable infrastructure, a consistent user experience, and improved result accuracy as the customer base and content grow. The role demands strong software engineering skills, with roughly 80% engineering work and 20% machine learning. You will tackle complex problems from technical design to launch, determine plans of attack on large projects, address architecture challenges, apply standards to new projects, lead code reviews and documentation, and fix high-risk bugs, while partnering across teams on company-wide programs. You will transfer knowledge from your current language to excel as a Software Engineer and mentor junior team members.

Atlassian offers flexible work locations (office, home, or hybrid) with a distributed-first approach and hires in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being distributed-first. You’ll tackle the largest and most complex problems in Jira AI, working with Product, Engineering, and Design leads to translate requirements into solid engineering deliverables, delegating work to teams, and delivering solutions used across other teams and products. Emphasizes a Product Engineer mindset—data-driven and customer-centric—with exceptional problem solving in ML/AI and core software engineering, routinely addressing architecture challenges, defining standards, and contributing to code delivery through code reviews, documentation, direct contribution, and fixing high-risk bugs. You’ll leverage data analysis, statistical methods, and logical reasoning to inform decisions, partner across engineering teams on company-wide initiatives, and mentor junior team members.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of a distributed-first approach. The role tackles large, complex problems within Jira AI, working with Product, Engineering, and Design leads to translate requirements into solid engineering deliverables and delegating work as needed. It emphasizes delivering cross-team, data-driven, customer-centric features that other teams and products can use, with a focus on ML, AI, and core software engineering. Responsibilities include solving architectural challenges, defining standards, and contributing to code delivery through reviews, direct contribution, and fixing bugs in high-risk areas. The position also requires expertise in data analysis and statistics to inform decisions, collaboration on company-wide initiatives, and mentoring junior team members.

Atlassian offers flexible work options, including remote or hybrid setups, with this role being remote but located in India. The Central AI organization within Atlassian Intelligence builds infrastructure, data pipelines, models, and shared AI capabilities to accelerate AI feature development across the company. Central AI aims to enable AI innovation across products, providing a unified foundation to prevent silos and support cohesive experiences like search and knowledge discovery. Engineering and R&D are focused on helping customers move to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. As a Principal Machine Learning Engineer, you’ll design architectures, train models, run experiments and evaluations, guide other ML engineers, and drive the AI functionalities embedded in Atlassian products.

At Atlassian, employees can choose to work in an office, from home, or a mix, giving them flexibility to support family and personal goals. The company hires in any country where it has a legal entity. The role involves working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, including jumping on calls to provide migration updates and collaborating with cross-functional teams such as CSMs, EAs, and developers for successful outcomes. Responsibilities also include engaging support teams across regions, contributing to knowledge articles, and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong SQL, scripting (Python, bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple operating systems, networking, and Java/JVM, plus a proven ability to learn new technologies and work effectively in an enterprise environment; server-to-cloud migration experience is a plus.

Atlassian offers flexible, distributed-first work arrangements, allowing employees to work from home, in an office, or hybrid to balance personal goals and priorities. They hire people in any country with a legal entity, conduct interviews and onboarding virtually, and although the Bengaluru office exists, eligible candidates can work remotely across India. The principal engineer role targets a senior, expert engineer who mentors others and shares extensive experience across backend technologies. Responsibilities include tackling large, complex problems from design to launch, planning major projects, solving architecture challenges, and applying architectural standards to new work. Additional duties involve leading code reviews and documentation, addressing high-risk bug fixes, collaborating across engineering teams on company-wide initiatives, and mentoring junior engineers while transferring knowledge across languages.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally in countries where it has a legal entity. The Senior Risk & Compliance Engineer - Privacy and the Senior Risk & Compliance Program Manager - Privacy are tasked with implementing and managing Atlassian’s privacy compliance strategy within the broader GRC framework, requiring deep expertise in privacy, data protection, and risk management, and they collaborate with Security, Engineering, Legal, Product, and Compliance teams. They drive privacy governance, risk, and compliance initiatives, provide guidance and innovative privacy methodologies to ensure privacy by design and by default, and align privacy considerations with business decisions. They leverage data analytics and visualization to derive actionable insights, promote automation and tooling to enhance privacy processes, and proactively identify and mitigate potential compliance gaps. They regularly evaluate controls, report on effectiveness, influence stakeholders, and stay current on privacy developments (e.g., GDPR, CCPA, APPI) to maintain Atlassian’s privacy posture and mitigate legal and reputational risk.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement, with hiring available in any country where the company has a legal entity. The Senior Risk & Compliance Engineer - Privacy and the Senior Risk & Compliance Program Manager - Privacy are tasked with implementing and managing Atlassian’s privacy compliance strategy within the broader GRC framework, requiring deep expertise in privacy regulations, data protection, and risk management, plus cross-team collaboration with Security, Engineering, Legal, Product, and Compliance. Their role involves embedding privacy governance and controls across the organization, ensuring privacy by design and by default, and delivering guidance to teams to promote industry-leading privacy methodologies. They leverage data analytics and visualization to derive actionable privacy insights, drive automation and tooling, and proactively identify and mitigate privacy risks with comprehensive strategies. They continuously evaluate control effectiveness, report on progress, align stakeholders to privacy initiatives, and stay up-to-date with GDPR, CCPA, APPI, and other regulatory requirements to maintain compliance and mitigate legal and reputational risk.

The Security Testing team partners with Atlassian internal teams globally to provide innovative and holistic security testing to secure Atlassian products, platforms, and customers, including high-quality penetration testing and code review. This role supports Atlassian’s security team, engineers, and customers by delivering world-class technical assurance through manual penetration testing and code review. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; interviews and onboarding are conducted virtually as part of a distributed-first approach. You will support others in technically validating the state of Atlassian’s security controls, working closely with security and engineering teams, and you enjoy vulnerability hunting beyond typical automated tools. Because you work closely with product engineering, the ability to read and understand code is important, with Java, Go, and Python being the most common languages.

Atlassian supports a distributed-first, flexible work model where employees can work from office, home, or a mix, with global hiring where a legal entity exists and virtual onboarding; in India there is an office in Bangalore with remote options, referred to as TEAM anywhere. The Principal Software Engineer role is a technical leader and hands-on contributor responsible for designing and optimizing high-scale, distributed storage systems built on AWS. Core responsibilities include designing, implementing, and optimizing backend storage services for high throughput, low latency, and fault tolerance, plus leading technical deep dives, architecture reviews, and root cause analyses of storage issues. The role also involves mentoring senior engineers, shaping technical roadmaps and long-term storage strategy, and driving best practices in distributed design, security, and cloud cost optimization, with expertise in storage consistency, data partitioning, indexing, and caching. Collaboration with Site Reliability Engineers to implement observability, monitoring, and disaster recovery, ensuring high availability and compliance, and advocating automation, Infrastructure-as-Code, and DevOps using Terraform, AWS CloudFormation, Kubernetes (EKS), and CI/CD pipelines for scalable deployments.

Atlassian supports flexible work locations and hires in any country where the company has a legal entity, giving employees control over family, personal goals, and other priorities. The role involves administering Okta for identity federation, lifecycle management, SSO, and MFA across SaaS apps, and managing SaaS configurations as code (such as Terraform) to ensure repeatable, auditable deployments. You’ll oversee configurations, licensing, policy enforcement, and maintenance across Google Workspace, Slack, Proofpoint, Dropbox, and Microsoft Entra ID/Office 365, working with Security and Compliance to align with FEDRAMP, SOC 2, ISO 27001 and other regulations. Responsibilities include maintaining email security posture, monitoring platform health, coordinating incident resolution with vendors, implementing monitoring/alerting/health checks for outages or sync issues, and auditing access logs with SIEM tools like Splunk. Finally, maintain up-to-date documentation, deploy code under version control, provide Tier 3 escalation support, and develop self-service tools and user-facing docs to reduce support load and empower users.

Atlassian supports flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Senior Product Security Engineer, Cloud Security will partner with engineering teams to secure Atlassian’s cloud platforms, drive secure-by-default practices, and scale security across AWS, GCP, and Azure. Responsibilities include conducting security assessments and threat modeling, reviewing cloud architectures, developing automation for security controls, improving operational excellence, mentoring engineers, and collaborating with Incident Response and stakeholders. On day one, applicants should have 6+ years in security-focused roles with strong cloud security experience, hands-on cloud and container security, programming and scripting, and experience integrating security into CI/CD and IaC, plus the ability to influence engineering teams. Desired qualifications emphasize cloud security architecture knowledge (zero trust, data isolation, encryption, multi-tenancy), infrastructure as code and secrets management, detection engineering, and nice-to-have items like open-source contributions or security research; and the culture values ownership, collaboration, proactive risk mitigation, clear communication, and automation of security.

At Atlassian, employees can work flexibly from anywhere, and the company hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Senior Product Security Engineer, Cloud Security role focuses on partnering with engineering to design, implement, and scale security controls across Atlassian’s cloud platforms to ensure secure-by-default practices. Responsibilities include conducting security assessments and threat modeling, reviewing cloud architectures across AWS/GCP/Azure, building automation for security controls, supporting incident response, mentoring engineers, and communicating security risks to both technical and non-technical stakeholders. On the first day, candidates should have 6+ years in security roles with a cloud security focus, hands-on experience with cloud and container security (AWS/GCP/Azure), security design reviews for microservices, programming/scripting skills, and experience integrating security into CI/CD and IaC. Preferred extras include experience with secure software development, open-source security contributions, and a proven track record of ownership, collaboration, and driving security automation at scale.

Atlassian offers flexible work locations—office, home, or a combination—and hires in any country where we have a legal entity. As a Data Engineer, you’ll work with a multi-petabyte data lake in a fast-paced environment, turning vague requirements into solid solutions through creativity, coding, and testing. You’ll partner with Product Managers, Engineering, analytics, and business teams to gather requirements and build trusted, scalable data models, extraction processes, and data applications to answer complex questions. You’ll design and implement data pipelines to ETL data from multiple sources into a central data warehouse, improve data quality with internal tools to automatically detect data quality issues, develop data governance procedures for security, privacy, and compliance, and adopt new technologies to improve data processing and analysis. The role also includes coaching junior data engineers to help them grow.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where there is a legal entity. In this role you will use professional written and verbal communication to resolve customer application issues, diagnose code errors, debug, validate, and perform root-cause analysis. You will explain the why behind issues, guide customers to resolution with logic and context, create and curate knowledge-base articles, and manage escalations while prioritizing workload and monitoring queue health. You will build relationships with development and product management teams to communicate customer needs, advocate for customers, influence product direction, and develop into a highly skilled support engineer with expertise across the Atlassian stack. Qualifications include 7+ years in a technical software-support role, familiarity with JVMs, operating systems, databases, application servers, networks, strong empathy, de-escalation ability, multitasking, mentoring, excellent communication, teamwork, and time-management skills.

Atlassian offers flexibility in where employees work (office, home, or hybrid) and conducts interviews and onboarding virtually as part of a distributed-first approach, hiring in any country where the company has a legal entity. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions that drive business outcomes. The FDE team partners with top organizations across industries to leverage Atlassian’s AI capabilities for real-world problems, working closely with product, engineering, and design to grow technical and domain expertise. Responsibilities include leading the design, development, and deployment of AI/ML-powered solutions using frameworks like TensorFlow and PyTorch, building robust integrations via APIs and microservices, performing data-driven analysis, and driving AI-augmented workflow automation and production deployment with monitoring and improvement. You’ll also navigate AI risk and compliance (including GDPR), mentor junior engineers, and communicate complex concepts to technical and non-technical stakeholders while aligning technology with measurable business objectives in a high-visibility, fast-paced environment.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The future team centers on a Senior Forward Deployed Engineer who leads applied AI initiatives, works directly with customers and cross-functional teams to deliver AI-powered solutions, and partners with top organizations to leverage Atlassian’s AI capabilities for real business impact in a high-visibility, fast-paced environment. Responsibilities include leading design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, building robust integrations with Python/JavaScript, and leveraging agent-based platforms such as LangChain and LlamaIndex. The role emphasizes data-driven development, AI-augmented workflow automation, end-to-end production deployment with ongoing evaluation and improvement, and navigating AI risk, GDPR, and regulatory requirements. It also involves mentoring junior engineers, fostering innovation and collaboration, and clearly communicating complex concepts to technical and non-technical stakeholders while aligning technical solutions with business objectives and measurable progress.

Atlassian offers flexible, distributed work options—office, home, or hybrid—and hires globally where it has a legal entity, with virtual interviews and onboarding. The Support Engineer (Cloud) role provides multi-channel support (phone, email) to diagnose, reproduce, and fix technical issues in Atlassian products, and candidates must be self-motivated, quick learners with strong customer-service and problem-solving skills, able to work APAC or EMEA hours with occasional weekend on-call. The company emphasizes a culture of energy, creativity, and collaboration, with a casual, startup-like environment and values such as Open Company, Play as a team, Build with heart, and Be the change. Responsibilities include resolving customer configuration issues via email and chat, ensuring a positive cloud-product experience, understanding use cases, troubleshooting, and implementing workarounds for bugs, while contributing to knowledge base articles and SOPs. Scheduling details include APAC 4:30 AM–1:30 PM IST or EMEA 12:00–21:00 IST (DST may affect hours) and occasional weekend on-call.

Atlassian supports flexible work locations and hires in any country with a legal entity, giving Atlassians control over family, personal goals, and priorities. The Senior Support Engineer role focuses on improving customer experience through preventative projects, mentoring and training, troubleshooting, and providing timely guidance on global technical issues, often collaborating with peers across support centers and covering APAC business hours as needed. Responsibilities include owning or advising on manager-level escalations, guiding customers to resolution using available resources, teaching escalation processes, and facilitating release readiness with feedback to the development team. Competencies emphasize customer focus, effective communication, adaptability, teamwork, and process re-engineering. The ideal candidate has 10+ years in customer support, 4-8+ years in a highly technical, customer-facing environment, strong multi-product troubleshooting and technical skills, experience with 24x7 support across multiple locations, and mentoring/training experience; Jira and Confluence familiarity is a plus.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - As a Senior Product Manager, you will own end-to-end design and delivery of out-of-the-box vertical solutions for Atlassian’s Service Collections ESM products, including pre-configured workflows, dashboards, automation, and data models for ITSM, ITAM, and HRSM. - You will define and prioritize OOTB solutions using data and customer insights, collaborating with engineering, design, marketing, and go-to-market teams to deliver high-quality solutions on time with stakeholder alignment. - You will leverage standardized data structures and templated components and integrate Atlassian platform capabilities—automation, analytics, and AI agents—into these solutions to drive enterprise efficiency. - You will gather feedback and usage data to iterate, communicate vision and progress to stakeholders, foster a culture of learning, and transform OOTB offerings into best-practice, opinionated solutions that help customers realize value and scale service management.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country with a legal entity. The TPM role involves staying current with AI and Search innovations and partnering with engineering to translate them into practical platform evolution that delivers value to customers. You will analyze business objectives, customer needs, and industry trends, and with stakeholders define a long-term platform strategy and roadmap, translating those goals into prioritized technical problems and programs (such as capacity planning, migrations, high availability, network, performance, and reliability). You will influence engineers and architects, take a systematic approach to engineering problems, and manage the full lifecycle of these programs, including forecasting, budgeting, scheduling, and coordinating complex dependencies across the company. Minimum qualifications include 8+ years leading technical platforms or TPM roles with deep AI/Search experience, ability to define direction and programs, strong system understanding, and leadership/communication skills; TPMs are not required to code but must understand system flows and APIs, with preferred qualifications including a BS in Software Engineering, Computer Science, or a technical discipline.

Atlassian is launching a Self-Hosted Kafka Infrastructure team to migrate from costly cloud-managed solutions and will manage hundreds of Kafka clusters across a global multi-cloud Kubernetes environment to reduce costs, improve control, and boost performance. They are seeking a founding Senior Engineering Manager to lead the strategic build-out and migration to a self-hosted Kafka platform, defining the architecture and delivering a Control Plane that automates lifecycle management for those clusters. The role involves technical strategy and Control Plane engineering, including designing provisioning, scaling, upgrading, and self-healing, executing migration from cloud-managed to self-hosted, guiding Kafka internals like KRaft migration and tiered storage, and managing stateful workloads on Kubernetes across regions. It also emphasizes people management and culture, with empathetic leadership, mentorship, operational excellence, and healthy on-call rotations. Cross-organization collaboration includes working with Product Engineering, Data Platform, and AI/ML teams to optimize streaming architecture and latency/cost, and client advocacy to tune producers/consumers for performance during client services migration.

Atlassian offers flexible work locations (office, remote, or hybrid) and allows hiring in any country with a legal entity. The India team is expanding quickly, growing from 0 to over 20 engineers in under a year, and they are seeking a technical leader to drive this expansion. The role of Senior Engineering Manager involves recruiting and building a high-performing team to contribute to large-scale PostgreSQL and OpenSearch platforms on Kubernetes, supporting hundreds of millions of databases globally with high availability and performance. Responsibilities include delivering high-quality software, developing engineers and leaders, shaping architecture, and collaborating with leadership to strategize roadmaps and high-quality solutions while ensuring awareness of blockers, goals, OKRs, and timelines. Additional duties encompass managing projects, processes, partners, and timelines, overseeing a growing team of Tech Leads and Software Engineers, and hiring a diverse range of engineers from entry-level to principal.

The Senior Data Scientist will drive insights to shape Atlassian’s app ecosystem and customer innovation, leveraging AI-enabled approaches on platforms like Forge to guide growth and adoption. You’ll partner with product, engineering, research, data engineering, marketing, sales, finance, and more to identify challenges and opportunities, and to influence product strategy with data-driven recommendations. This is a distributed-first, remote role; Atlassians can work from office or home, with virtual interviews and onboarding, and this position targets candidates based in India to align with IST hours. Your analytics work will involve developing hypotheses, using a diverse toolkit of methods, testing them with experiments, and communicating clear insights to build credibility as a strategic partner. You’ll define success metrics, forecast and monitor product metrics, prioritize roadmaps, and collaborate across teams to inform, influence, and execute product strategy and investments.

Atlassian offers flexible work options—office, from home, or a blend—allowing employees to support family, personal goals, and other priorities, and the company hires people in any country where it has a legal entity. In this role, you will influence AI product feature development and roadmaps and drive impactful change through clear analysis and recommendations. You will collaborate with a diverse set of cross-functional partners and become a trusted strategic partner by applying technical expertise, quantitative analysis, experimentation, and the presentation of data, with a focus on the fast-paced Atlassian Intelligence suite of features. You will develop hypotheses through analytical approaches and test them, defining opportunities to improve products, guide business direction, and influence roadmaps through insights and recommendations while partnering with cross-functional teams to inform strategy decisions. You will forecast and monitor key product metrics to identify trends, use data to shape product development, quantify opportunities, anticipate challenges, and ensure the products we build deliver value to people, businesses, and Atlassian.

Atlassian supports flexible work locations, allowing Atlassians to work in an office, from home, or in a hybrid arrangement to accommodate family and personal priorities. The role involves influencing AI product features and roadmaps and driving impactful change through clear analysis and recommendations. It requires collaboration with diverse cross-functional partners and applying quantitative analysis, experimentation, and data presentation to develop business strategies, especially for the Atlassian Intelligence suite. You will develop hypotheses using various analytical approaches and frameworks to identify opportunities to improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform strategy decisions, forecast and monitor key metrics, and use data to shape product development, quantify opportunities, and ensure products deliver value to people, businesses, and Atlassian.

The Cloud Support Engineer - EMEA role provides multi-channel support (chat and email) for Atlassian Cloud products, including isolating, diagnosing, reproducing, and fixing technical issues quickly. The ideal candidate must be a motivated self-starter and self-learner with strong customer service and technical problem-solving skills, who embraces challenges and can work EMEA hours and weekends as needed. Atlassian offers a flexible, energetic, collaborative environment guided by values such as Open Company, Play as a team, Build with heart & balance, and Be the change you seek, with options to work from office, home, or a hybrid, and the ability to hire in any country where there is a legal entity. Responsibilities include resolving customer configuration issues, responding to questions by email and chat, following processes and standards, driving collaborative discussions, identifying gaps, and proposing solutions to improve customer experiences with Atlassian Cloud products. The role also requires understanding customer use cases, performing troubleshooting, devising workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, Atlassian Solution Partners, and others on implementing Confluence Cloud or Atlassian Access.

Atlassian offers flexible work options—office, home, or a mix—globally with virtual interviews and onboarding as part of its distributed-first approach, and while the Bengaluru office exists, eligible candidates can work remotely across India. The company hires in any country where it has a legal entity, supporting employees’ ability to balance work with family and personal priorities. Atlassian is a global cloud-collaboration leader that runs Jira and Confluence on millions of PostgreSQL databases managed through AWS, Aurora, and RDS, and is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies. The platform aims to pack thousands of databases into a single cluster, manage connections at scale, and enable custom Postgres extensions, with the India team focused on deep PostgreSQL expertise and contributing to the open-source community. Key responsibilities include contributing to open-source projects and representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams on technical strategy, promoting best practices in distributed systems and cloud infrastructure, and mentoring engineers to become active open-source contributors.

The Observability Patronus team builds and operates Atlassian’s core observability platforms, including Grafana Mimir and self-hosted Sentry (FedRAMP), to provide reliable, scalable, and compliant monitoring for Atlassian’s products. The Senior Software Engineer in Observability will build the platforms and define practices to keep Atlassian’s products rock-solid and lightning-fast for millions of users, ingesting multiple petabytes of data daily and making it all available within seconds. It’s a platform team at the intersection of infrastructure and software engineering, requiring expertise in both, and it involves building and operating ultra-high-scale metrics systems like one of the world’s largest Mimir clusters. Responsibilities include driving complex autonomous projects from design to launch, managing mission-critical platforms, automating processes, mentoring juniors, and promoting observability best practices across hundreds of Atlassian teams. The role aims to deliver impact for thousands of engineers and services, improving reliability and helping customers love Atlassian products.

The Observability Patronus team builds and operates Atlassian's core observability platforms, including Grafana Mimir and self-hosted Sentry (FedRAMP), to provide reliable, scalable, and compliant monitoring for Atlassian products. The Senior Software Engineer in Observability role blends infrastructure and software engineering to design and operate ultra-high-scale metrics platforms, including one of the world's largest Mimir clusters at 10x certified load. The role involves driving complex projects autonomously from design to launch, managing mission-critical platforms, and leading automation initiatives to improve operations and reduce costs. It also includes mentoring junior engineers, promoting Observability standards across hundreds of Atlassian teams, and delivering clean, high-quality code. The work aims to empower hundreds of engineering teams, impact thousands of engineers and services, and ensure the health and performance of Atlassian's products through fast, reliable observability.

Atlassian offers flexible work locations (office, home, or a mix) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Jira is Atlassian’s flagship work-tracking product, and the ML engineer role within Jira Experience focuses on building the intelligence layer to orchestrate work between humans and machines by inferring intent, recommending next actions, and personalizing workflows. The problem space is broad, including large-scale retrieval and ranking, representation learning on the teamwork graph, multimodal understanding across text and video, and human-in-the-loop systems embedded in the product. The role involves tackling the largest and most complex problems from design to launch, working with Product, Engineering, and Design leaders to translate requirements into solid engineering deliverables, and delivering data-driven, customer-centric features with a Product Engineer mindset. It requires exceptional ML/AI and software engineering skills, architectural leadership, active contribution to code delivery and documentation, and using data analysis and statistics to inform decisions.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where the company has a legal entity to support various personal priorities. You will be part of a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to drive insights about Atlassian’s products and customers. The team uses a variety of analysis and data-science techniques to understand customer engagement and to identify, design, and measure the success of product investments. In this role, you will collaborate with cross-functional partners, apply quantitative analysis and experimentation, develop strategies, and help shape roadmaps through data-driven insights and recommendations. You will forecast and monitor key product metrics, shape product development, identify opportunities and challenges, and ensure the products deliver value to people, businesses, and Atlassian.

The position is a Principal Data Scientist in Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives around AI technologies that help customers and partners build innovative apps. You will collaborate with product, engineering, and business leaders to inform platform strategy, establish a data-driven measurement culture, and deliver insights that accelerate ecosystem growth and adoption of AI-powered solutions. You’ll drive projects solo or as a tech lead, mentor data scientists, and champion best practices to foster a world-class analytics culture and keep Atlassian at the forefront of extensibility and intelligence in SaaS. Atlassians can choose where to work—office, remote, or hybrid—and the company hires in any country where it has a legal entity. Your responsibilities include partnering with cross-functional teams to identify product challenges, apply rigorous data analysis to test hypotheses, influence strategy and investments, prioritize work, set goals, monitor key metrics, and drive roadmaps using data-backed recommendations.

Atlassian supports a distributed-first workforce with flexible options to work in an office, from home, or a mix, and hires globally where it has a legal entity, with virtual interviews and onboarding. In this role, you will influence AI product feature development and roadmaps and drive meaningful change through clear analysis and recommendations, collaborating with diverse cross-functional partners to become a trusted strategic partner. You will apply technical expertise in quantitative analysis, experimentation, and data presentation to develop business strategies, with a focus on the Atlassian Intelligence suite of features. The role emphasizes developing hypotheses through various analytical approaches and testing them to identify opportunities that improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform, influence, and execute strategy, and measure the success of product efforts through forecasting and monitoring key metrics to understand trends, using data to shape development and ensure value for people, businesses, and Atlassian.

The Atlassian Marketplace team builds the ecosystem that lets partners and millions of users extend, customize, and derive value from Atlassian products, and it sits at the center of customer success and Atlassian’s long-term strategy. They design experiences to help customers discover, evaluate, and adopt apps while giving partners tools and insights to grow their businesses, with a strategy that leverages AI to improve discovery and enable AI-powered apps. You’ll join a multi-disciplinary team of designers, product managers, and engineers who value collaboration, craft, and experimentation, and the Lead Product Designer will shape how millions extend workflows and how thousands of partners grow. The role involves leading end-to-end design for Marketplace initiatives—from strategy to delivery—framing complex problems, mentoring designers, evolving design systems, partnering across Atlassian, and championing AI-driven design. Atlassian supports distributed work, hires globally where legally possible, and expects leaders to operate at high complexity, influence across disciplines, deliver exceptional design, coach the team, and drive strategically important initiatives.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The Lead Product Designer for the JSM Help Center will shape the vision and system for AI-powered experiences across Atlassian’s product ecosystem, requiring excellence in visual design, interaction design, information architecture, and systems thinking. The role entails leading design projects end-to-end—from problem framing and research to flows, visuals, prototyping, handoff, and launch—owning the end-to-end experience and tying work to customer value outcomes for millions of users. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts in a diverse product team, and advocate for accessibility, transparency, and ethical AI. You’ll mentor and coach designers, facilitate critiques, grow AI design literacy, and elevate team culture.

Atlassian offers flexible work options—office, home, or a hybrid—and conducts all interviews and onboarding virtually as part of its distributed-first approach, hiring in any country where it has a legal entity. The role is Lead Product Designer to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem, requiring excellence in visual design, interaction design, information architecture, and systems thinking. You will define how millions of users interact with Atlassian products, delivering customer value with end-to-end ownership from problem framing, research, systemization, flows, visuals, prototyping, handoff, to launch quality. The role offers large ownership and autonomy across the entire design process and involves working on scale with over 10 million users, collaborating with diverse teams from problem definition to UI implementation. You’ll champion accessibility, transparency, and ethical AI, mentoring designers, facilitating critiques, growing AI design literacy, and elevating team culture while collaborating with engineers, product managers, content designers, marketing experts, and analysts.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian Cloud products, isolating, diagnosing, reproducing, and fixing issues promptly. To succeed, you must be a motivated self-starter and self-learner with strong customer service and technical problem-solving skills, and you must be willing to work EMEA hours and weekends as needed. Atlassian offers a unique, energetic, collaborative culture guided by values such as Open Company, Play, Build with heart and balance, and Be the change you seek, with a strong customer-focus ethos. We support flexible work locations—office, home, or hybrid—and hire people in any country where Atlassian has a legal entity. You will resolve customer configuration issues, respond to questions via email and chat, follow processes and standards, identify gaps and propose solutions, drive collaborative discussions, ensure a positive experience with Confluence Cloud or Atlassian Access, and provide ad-hoc guidance to customers, internal teams, and partners on proper implementation.

The Atlassian Ecosystem and Marketplace organization enables customers to enhance Atlassian products with trusted apps and to build and publish custom solutions on the Marketplace for monetization. They are hiring a senior principal engineer with a deep engineering background to create long-term, scalable architecture that serves a wide range of builders both inside and outside Atlassian. The ideal candidate cares about builder productivity and delivering simple yet powerful solutions, with past work that supports developers and non-developers through low-code/no-code tooling and AI-enabled capabilities. What you'll do includes shaping the forward-looking technical direction, aligning with Atlassian’s product and platform strategy, collaborating across product, engineering, and design, guiding large-scale multi-team projects, and mentoring engineers while improving software quality and code reviews. You’ll also influence operational excellence standards, model best practices for a large engineering organization, and mentor, hire, and develop engineers across seniority levels.

The Atlassian Ecosystem and Marketplace organization enables customers to get more from Atlassian products by providing trusted applications and enabling the creation and monetization of custom apps. They are hiring a senior principal engineer to define long-term, scalable architecture that supports a broad spectrum of builders outside Atlassian, in collaboration with other senior technical leaders. Ideal candidates care deeply about builder productivity, delivering simple yet powerful solutions for developers and non-developers via low-code/no-code toolsets and AI-enabled capabilities, and are fearless about experimentation and learning from failures. In this role, you will shape forward-looking technical direction, align the technical strategy with Atlassian product platforms, collaborate across product, engineering and design, and drive large-scale projects spanning multiple teams while maintaining high quality. You will also mentor and hire engineers, raise standards for operational excellence, be a role model across teams, and influence engineering standards and practices throughout the organization.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where the company has a legal entity. The role focuses on delivering world-class customer support via Chat/Email/Phone, owning and troubleshooting customer technical issues, escalating per SOP, and creating knowledge base articles for reuse. The position includes participating in technical communications within the Technical Support team, focusing on a technical specialization, and receiving ongoing technical training. Core competencies include customer orientation, effective communication, adaptability, teamwork, and a learning aptitude. Required qualifications include 3-5 years in technical support/SAAS/system administration for a large user base, experience across multiple support channels, and must-have skills such as SQL queries, log analysis, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic network knowledge, with nice-to-haves like OAuth/SSO, Linux, mail protocols, cloud/AWS, and Java-based application troubleshooting.

The role is for a Senior Site Reliability Engineer to join the SRE team that owns the infrastructure, tooling, and automation for Jira and Confluence Cloud, ensuring reliability for Atlassian’s cloud products. The ideal candidate is a technical leader who stays current with reliability trends and has experience mentoring and growing team members. They should bring deep cloud infrastructure knowledge, programming skills, operational experience, and a drive to improve reliability, performance, scalability, and cost efficiency. The role reports to the Senior Engineering Manager and requires on day one: 5+ years operating high-availability distributed software with monitoring and runbooks; 5+ years of public cloud experience (at least 1 year on GCP); familiarity with Unix/Linux; strong debugging, automation, and backend experience in Java, Go, or Python. Excellent communication skills and an ability to mentor and coach engineers are essential.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, supporting teammates' personal goals and priorities. The company is seeking a well-rounded Technical Program Manager for the Trust TPM team in the India region to lead security and compliance engineering programs and work closely with the Trust Engineering team and other stakeholders across the company. The Trust Engineering organization focuses on developing platforms and software to strengthen Security, Compliance, and Privacy within product design and functionality. The role requires strong technical depth and the ability to shape product strategy and lead execution, including defining strategy and roadmaps for security/compliance programs, building tools to integrate security checks into the SDL, collaborating with CISO/legal/governance teams, and assisting with regulatory certifications. It also involves coordinating with stakeholders in the US, Australia, and India, developing scalable security processes driven by data, and communicating status, risks, dependencies, and insights across teams.

Atlassian offers flexible work options (office, home, or hybrid) so employees can balance family, personal goals, and priorities, and hires in any country where the company has a legal entity. This particular role is APAC-shift exclusive, with working hours from 9:00 AM to 6:00 PM AEDT/AEST (3:30 AM to 12:30 PM IST). The role involves resolving application issues through professional communication, diagnosing code errors, performing root cause analysis, creating knowledge-base articles, escalating and prioritizing tickets, and partnering with development and product teams to convey customer needs and urgency. It also requires advocating for customers to influence product direction, growing into a highly skilled support engineer across the Atlassian stack, and mentoring others while managing time across multiple tasks. Qualifications include 5+ years in a technical software-support role with Java/J2EE and JVM experience, OS knowledge (Windows/Linux), databases, application servers, network basics, plus strong empathy, de-escalation skills, and excellent written and verbal communication to work with a wide range of colleagues from junior engineers to executives.

Atlassians can choose where to work—office, home, or a hybrid—and the company hires in every country with a legal entity, with virtual interviews and onboarding as part of being distributed-first. The role focuses on developing, refining, and executing a strategic vision for Jira Service Management’s IT Asset Management (ITAM) suite to meet customer needs in a scalable way. It emphasizes holistic problem-solving, identifying interconnections between product components and designing solutions with the bigger picture in mind. Responsibilities include communicating complex concepts to diverse stakeholders, engaging cross-functional partners for alignment, fostering strong partnerships, and leading a culture of experimentation and rapid iteration to drive product innovation and move ideas from conception to execution. The ideal candidate is a deep, critical thinker and excellent communicator with a bias for action and an experimentation mindset, capable of leading 6-7 Product Managers to maximize customer success.

We are seeking a reliability expert passionate about scaling Cloud services to join our SRE teams. The ideal candidate is aware of current industry trends, values working with diverse partners, can articulate business impact, and can dive deep into technical solutions. They should have deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries to advocate for reliability methodologies and by collaborating with platform, product, and SRE teams to build reliability into the platform and drive adoption into products. You will be the driving force for change and report to a regional Senior Engineering Manager in SRE.

We are seeking a reliability expert to help scale Cloud services as part of our expanding Site Reliability Engineering (SRE) teams. The ideal candidate stays current with industry reliability trends, values collaborating with diverse partners, can articulate the business impact of problems, and can dig deeply into technical solutions. They should bring a deep understanding of modern cloud infrastructure, programming experience, operational know-how, and a desire to challenge the status quo, with a focus on improving reliability, performance, scalability, and cost efficiency. The role involves crossing team and functional boundaries to advocate reliability methodologies, working with platform, product, and SRE teams to build reliability into our platform and drive adoption in our products. Ultimately, you’ll be the driving force for change and will report to a regional Senior Engineering Manager in SRE.

Atlassian offers flexible work arrangements, allowing employees to work from offices, home, or a blend of both to support personal priorities. The Trust Engagement team is seeking a Senior Trust Analyst to enhance customer trust in Atlassian Cloud Products through strategic initiatives and collaboration across various departments. This role involves engaging with customers to clarify Atlassian's commitments to security, compliance, and privacy while managing complex security reviews and audits. Ideal candidates should have 5-7 years of experience in security, governance, risk, and compliance, along with strong customer engagement skills and knowledge of relevant frameworks. Proficiency in cloud platforms and the ability to navigate complex customer trust challenges are essential, along with strong communication and problem-solving skills.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote settings to support personal and family needs. The Trust Engagement team, consisting of globally distributed risk professionals, focuses on enhancing customer trust in Atlassian’s Cloud Products. The company is looking to expand this team by hiring a Senior Trust Analyst who will develop strategies to build customer trust and address security and compliance concerns. The role involves representing Atlassian to customers, managing security reviews, and providing education on trusts and compliance to various internal teams. Ideal candidates should have extensive experience in security, governance, risk, and compliance, along with strong communication skills and the ability to navigate customer interactions effectively.