The Ampin App deep insights into the Atlassian community

The Services Programme Manager (PgM) is a hybrid Cologne-based role that owns a strategic portfolio of client-facing and internal programmes and acts as the senior representative on strategic accounts, aiming to be a trusted advisor to the client. They manage plans, dependencies, risks, budgets, and stakeholders across multi-workstream engagements using PM methodologies and ITIL practices, ensuring client requirements are understood and delivered while addressing technical concerns. The PgM ensures profitability through governance, reporting, and continual improvement, and oversees the planning and execution of technology operational changes, maintenance, and incident management to meet contractual needs. They serve as the internal client to Services Delivery Teams and collaborate with Business Development, Commercial Operations, Finance, and Account Management to drive continuous improvement and an exceptional customer experience, potentially supervising other service PMs and coaching junior staff. Key responsibilities include defining programme strategy and artifacts (plans, risk/change logs, EV, SLAs), managing financials (budgets, forecasting, KPIs, invoicing, pricing, revenue risk), leading change control and process improvements, and providing pre-sales support and advocacy for clients.

The Strategic Account Manager for DACH drives profitable growth for Adaptavist's most strategic enterprise customers by executing multi-year account plans, building multi-threaded stakeholder relationships, and expanding the company's footprint across the enterprise. The role partners closely with a Strategic Account Director and coordinates with Presales, Delivery, Customer Success, and strategic partners to move opportunities forward and deliver measurable customer outcomes. Key responsibilities include strategic account development—understanding customer structures, priorities, and transformation programs; identifying expansion opportunities across business units and technology domains; and maintaining account health and competitive awareness—along with pipeline generation through structured, account-based engagement and value-based selling. It also emphasizes stakeholder and relationship management—building champions, securing executive access, and applying MEDDPICC to ensure qualification discipline and accurate forecasting. Finally, it covers partner collaboration with firms like Atlassian, GitLab, Harness, AWS, IBM and Datadog; CRM hygiene and forecast governance; and the aim of coordinating deal execution and internal resources to support growth and prepare for advancement to a Strategic Account Director.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor focused on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, requiring deep expertise in modern software engineering, developer productivity, platform operating models and software delivery transformation. They work with Strategic Account Managers and partners to identify opportunities, shape transformation strategies, and lead complex specialist engagements, becoming a trusted advisor who helps customers improve productivity, accelerate delivery, strengthen security and unlock measurable business outcomes. In pipeline generation and market development, they create a specialist sales pipeline aligned to DevOps and software delivery transformation, identify opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-assisted software delivery and software supply chain security, develop customer-specific hypotheses and roadmaps, and build territory plans while generating opportunities through executive workshops, partner collaboration and thought leadership. In customer advisory and transformation consulting, they engage with CIOs, CTOs and engineering leaders to run discovery and maturity assessments, analyze operating models and bottlenecks, and develop business cases and outcome-based recommendations to support decision-making. For opportunity leadership and sales execution, they apply MEDDPICC, lead complex engagements, build commercial proposals and value-based business cases, coordinate internal resources, conduct negotiations, and develop strategic ecosystem relationships with partners like Atlassian, GitLab, Harness, AWS, Datadog, IBM, and Red Hat to drive co-sell motions and market impact, while contributing to thought leadership and market presence.

The Strategic Account Director at Adaptavist manages 3–5 of the company’s most strategically important enterprise customers—global organizations with potential to generate more than £1m in annual gross margin—and is responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share and sustainable account growth. They lead and coordinate virtual strategic account teams to execute multi-year growth plans, identify whitespace opportunities, and drive pipeline generation and value-based selling. They develop customer-centric viewpoints tied to measurable outcomes, conduct structured discovery, and build compelling business cases and value realization plans across domains like Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. They apply MEDDPICC discipline to qualify and progress opportunities, generate pipeline through executive engagement and account-based selling, and manage stakeholders including Economic Buyers and C-suite sponsors while developing internal champions. They also lead partner ecosystem strategies, execute joint account plans, manage co-sell structures and margins, maintain CRM hygiene and forecast accuracy, and contribute to quarterly business reviews and sales excellence initiatives.

The Head of DACH Sales will lead the DACH region, delivering accelerated, profitable growth and building a high-performing organization across Strategic, Enterprise, and Mid-Market segments, while operationalizing Adaptavist’s two selling motions—DevOps & Developer Experience and Service & Work Management—through cross-functional alignment around priority accounts, repeatable propositions, and measurable customer outcomes. They will define and execute the DACH GTM strategy, translate global priorities into an annual territory plan and a 2-3 year growth outlook, set regional priorities and performance expectations, and use market, account, partner, and performance data to identify whitespace and invest where density and value are highest. They will build a disciplined account coverage model, establish structured strategic account planning, drive multi-year wallet growth, coordinate with global strategic-account programs, and embed MEDDPICC as the common qualification, coaching, and deal-governance language with rigorous forecasting and deal-inspection cadences. They will lead partner and ecosystem leadership with key vendors (e.g., Atlassian, GitLab, Harness, AWS, Datadog), create joint plans that translate partner priorities into co-sell and services-led growth, and ensure alignment so Adaptavist is seen as a strategic transformation partner rather than a reseller. They will drive cross-functional commercial integration with Marketing, Presales, Delivery, Finance, and RevOps, recruit and develop top talent, maintain a consistent operating rhythm (forecasting, pipeline generation, account planning, performance reviews), and represent the DACH sales organization in executive leadership and global strategy development.

The Sales Specialist – DevOps & Developer Experience helps customers in the DACH region modernize how software is planned, built, secured, deployed and operated, focusing on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, and requires deep expertise in modern software engineering practices, developer productivity, platform operating models and software delivery transformation. It works with Strategic Account Managers and partner teams to identify opportunities, shape transformation strategies and lead complex specialist engagements, serving as a trusted advisor to improve developer productivity, accelerate software delivery, strengthen security, modernize engineering practices and unlock measurable business outcomes. Under Specialist Pipeline Generation & Market Development, it creates a specialist sales pipeline aligned to DevOps and software delivery transformation, identifies and pursues opportunities across the listed domains, develops customer-specific hypotheses and transformation roadmaps, and builds territory and account plans to drive sustainable pipeline growth and specialist revenue, generating opportunities via executive workshops, partner collaboration, industry engagement and thought leadership. In Customer Advisory & Transformation Consulting and Opportunity Leadership & Sales Execution, the role engages with CIOs/CTOs and engineering leaders, leads discovery and maturity assessments, analyzes operating models and bottlenecks, develops business cases and outcome-based recommendations, owns opportunities from qualification to closure using MEDDPICC, coordinates internal resources, negotiates and crafts value-based proposals. It also develops strategic Partner Ecosystem Development with Atlassian, GitLab, Harness, AWS, Datadog, IBM and Red Hat for co-sell opportunities, collaborates on joint GTM initiatives, and builds Thought Leadership & Market Presence by maintaining expertise, supporting events, creating market insights and content, and staying current with evolving practices.

The Sales Specialist – DevOps & Developer Experience in the DACH region acts as a specialist advisor across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-enabled software delivery to help customers modernize software planning, building, securing, deploying, and operating practices. The role involves building a specialist pipeline, identifying opportunities across DX and related areas, developing customer hypotheses, and driving sustainable pipeline growth through executive workshops and partner collaboration. In Customer Advisory & Transformation Consulting, you engage senior technology leaders, lead discovery and maturity assessments, analyze operating models, and develop business cases, roadmaps, and outcome-based recommendations. For Opportunity Leadership & Sales Execution, you own opportunities end-to-end using MEDDPICC, lead complex sales engagements, craft value-based proposals, coordinate internal resources, and conduct contract negotiations. Additionally, you develop Partner Ecosystem Development and Thought Leadership by nurturing key partnerships for co-sell and joint GTM, and by maintaining expertise and producing market-facing insights through events, content, and industry engagement.

The role is an Atlassian Technical Consultant who works with customers to maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools like Slack by helping with integration, automation, and process improvements. Responsibilities range from expert guidance and solution design to hands-on product setup, migrations, upgrades, and performance tuning, with involvement in pre-sales including solution proposals and estimates. The role includes maintaining and improving knowledge of the Atlassian suite and related technologies and collaborative tools. Core activities consist of gathering and analyzing requirements, researching and presenting solutions, regular stakeholder communication, and on-site travel for client work, including pre-sales scoping. Implementation and delivery tasks cover installations, upgrades, migrations, custom solution design (workflows, plugins/scripts), scripting in Groovy and Python, REST API web integration, and Linux/Windows system administration with application server management.

The Strategic Account Director will own a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—global organizations with the potential to generate over £1m in annual gross margin—and will be responsible for multi-year growth strategies, deep executive relationships, and positioning Adaptavist as a long-term transformation partner by orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to expand wallet share and sustain account growth. The role requires strategic account leadership to own multi-year growth plans, build executive-level relationships, and lead cross-functional teams to identify whitespace opportunities and generate pipeline through value-based selling. They will develop customer-centric points of view that connect Adaptavist capabilities to measurable business outcomes, conduct structured discovery to uncover problems and motivations, and build compelling business cases and value realization plans anchored in outcomes across areas such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration. MEDDPICC discipline will be applied to qualify and progress opportunities, with pipeline generated through executive engagement, account-based selling and partner collaboration; the role includes establishing access to Economic Buyers and C-suite sponsors, mobilising internal champions, navigating complex organizational structures, and leading partner ecosystem initiatives for joint account strategies and co-sell deals with margin discipline. Operating rhythm and commercial excellence require exceptional CRM hygiene and forecast accuracy, clear deal risk articulation, quarterly account reviews and strategic planning sessions, and active contribution to QBRs, deal inspections, and sales excellence initiatives.

The Strategic Account Director will own 3–5 strategic enterprise customers, typically global and capable of generating more than £1m in annual gross margin, and is accountable for multi-year growth strategies and positioning Adaptavist as a long-term transformation partner. They’ll orchestrate virtual teams across Sales, Presales, Delivery, Customer Success and partners to deepen executive relationships and drive wallet-share expansion and sustainable account growth. Key responsibilities include building multi-year growth plans, pursuing whitespace opportunities, generating pipeline via MEDDPICC, and developing customer-centric business cases tied to outcomes across domains such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance, Change Assurance, and Cloud Migration. They must establish direct access to Economic Buyers and C-suite sponsors, manage multi-threaded stakeholder relationships, mobilize internal champions, and lead partner ecosystem strategies with co-sell structures and margin discipline. The operating rhythm emphasizes CRM hygiene, forecast accuracy, quarterly account reviews, commercial governance, margin discipline, and contributing to QBRs and sales excellence initiatives.

In Köln wird zum nächstmöglichen Zeitpunkt ein Werkstudent (m/w/d) im Bereich Consulting gesucht. Von Tag eins bist du ein vollwertiges Mitglied unseres Consulting-Teams und arbeitest aktiv in Kundenprojekten mit, um deine fachlichen und persönlichen Fähigkeiten gezielt weiterzuentwickeln. Du studierst aktuell Wirtschafts- oder Medieninformatik, Betriebswirtschaftslehre oder einen vergleichbaren Studiengang mit technischem Schwerpunkt und suchst einen praktischen Ausgleich zum Studium. Bewirb dich jetzt, um das Team dabei zu unterstützen, neue Lösungen zu entwickeln und die digitale Transformation voranzutreiben. Dein Tag bei uns umfasst das Analysieren von Kundenanforderungen, das Konzep­tieren von Lösungsszenarien, das Durchführen von Konfigurationsleistungen, die Unterstützung bei der Lösungsimplementierung sowie die Mitwirkung an Projektplänen, Aufwandsschätzungen, Budgetplanungen und der Kalkulation neuer Beratungsleistungen, Angebote und Pakete.