The Ampin App
deep insights into the Atlassian community

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan, to help identify and close new business and drive revenue with top enterprise customers. The role involves developing and executing a sales strategy for the Japanese market, defining a clear territory vision, and regularly communicating funnel and resource status. It requires cross-functional collaboration with Account Executives, Marketing, Customer Success, and Product; representing Jira Service Management at events; providing accurate forecasts; and working with Atlassian's partner management and various partners. On day one, candidates should have at least 7 years of tech sales experience, IT service management familiarity preferred, strong communication skills, the ability to drive GTM campaigns independently in Japan, fluent Japanese (business-level English preferred), and a passion for bringing Jira Service Management to Japan.

Atlassian is revolutionizing the software development industry and helping teams worldwide—including NASA, Nike, Pixar, and Tesla—promote humanity through software and collaboration, with over 236,000 customers. This Account Executive role will join the Japan team and focus on helping Atlassian’s Enterprise customers scale their investments by building and implementing a sales strategy to increase adoption of select products and services. Account Executives are consultative, solution-oriented, and creative, able to think strategically and prioritize resources to meet customer needs, and they act as promoters by sharing experiences with product and engineering teams to optimize the customer experience, in tight coordination with Channel Partners, Product Specialists, and Marketing. They will develop and implement named Account or Territory plans to maximize expansion opportunities across a broad product portfolio, maintain full Account ownership, and coordinate with a variety of roles to ensure a seamless customer experience; work with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territory or named Accounts; and collaborate with Advisory Service to understand technical initiatives and business outcomes and with the Renewals Team to maximize customer health and retention. Finally, they will establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers to support the overall sales process and customer success.

Atlassian supports flexible work locations (office, home, or a mix) and conducts virtual interviews and onboarding as part of being a distributed-first company, hiring in any country with a legal entity. The company serves over 300,000 customers worldwide, and this role is for a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. You will develop and execute a sales strategy to drive Jira Service Management revenue in Japan, define a vision for your territory, and manage the funnel while coordinating with cross-functional teams to ensure customer satisfaction and retention. The role also involves representing Jira Service Management at industry events and working closely with Atlassian and external partners, from large IT service providers to other sales and service firms. Requirements include at least seven years in tech sales with a proven track record, familiarity with IT/service management, strong communication skills, independent GTM decision-making in Japan, and Japanese fluency (English a plus), with encouragement to apply if you're passionate about bringing Jira Service Management to Japan.

Atlassian hires people in any country where it has a legal entity and supports remote or office work with virtual interviews and onboarding as part of its distributed-first approach. The role is for a Solution Consultant in the Advisory Services Delivery team, an individual contributor who delivers performant strategic technical guidance to help clients maximize their Atlassian investment. The candidate must be fluent in Japanese and have business-level proficiency in English or Korean, and be comfortable supporting customers in Japan as well as in English-speaking or Korean markets. Responsibilities include collaborating with peers to align on strategic outcomes, partnering with customers to solve business challenges using Atlassian products, identifying expansion opportunities, creating technical solution content, and advocating for customer needs with cross-functional Atlassian teams. The role also involves growing the reach of Atlassian technologies by showcasing successes, and traveling up to 30% of the time domestically and in some cases internationally for internal and customer-facing events.

Atlassian is transforming the software development industry and serving over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla. The Account Executive role joins the Japan team to help the largest enterprise accounts scale their Atlassian investments and drive adoption of select products and services. They act as consultative, solution-oriented partners who understand the Enterprise Sales process and coordinate with Channel Partners, Product Specialists, and Marketing to apply Atlassian’s sales model. Key responsibilities include developing and implementing named account or territory plans, maintaining full account ownership, and collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams to maximize expansion opportunities and ensure customer health and retention, with tight linkage to Advisory Services. They also cultivate productive relationships with internal stakeholders, Solution Partners, and key customers, while serving as a promoter for customers by sharing feedback with product and engineering to optimize the customer experience.

Atlassian is transforming software development for customers worldwide, including NASA, Nike, Pixar, and Tesla, with over 236,000 customers, and the Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. The role involves building and implementing a sales strategy to increase adoption of select products and services across Enterprise customers while acting as a promoter for customers to share experiences and suggestions with product and engineering teams to improve the customer experience. It requires close coordination with Channel Partners, Product Specialists, and Marketing, and expects Account Executives to be consultative, solution-oriented, creative, and strategically capable of prioritizing resources to meet customer needs. The candidate should understand the Enterprise Sales process and apply it to Atlassian’s sales model. Responsibilities include developing and implementing named account or territory plans to maximize expansion and customer success, maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, coordinating with Advisory Service on technical initiatives, and partnering with Renewals to maximize customer health and retention, while building productive relationships with internal stakeholders and key customers.