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Engineering Manager, Gitlab Delivery
GitLab
Canada Not specified Unknown Platforms Engineering

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled collaboration. The Engineering Manager, GitLab Delivery, will lead a globally distributed team to simplify deploying, upgrading, and operating GitLab across self-managed environments, GitLab.com, and GitLab Dedicated, focusing on reliability, upgrade velocity, operational simplicity, and zero-downtime. Responsibilities include hiring and developing the team, improving agile async workflows, aligning deployment tooling with business and customer needs in partnership with Product Management, owning deployment tooling, and participating in incident management, with technical emphasis on Kubernetes Operators, Helm charts, and upgrade orchestration. Required experience includes leading deployment tooling or SRE teams at scale, strong knowledge of Kubernetes/Helm/upgrade patterns, cloud-native architectures, PostgreSQL lifecycle and migrations, and the ability to communicate tradeoffs to technical and non-technical stakeholders; there is a preference for experience in remote, cross-functional environments and openness to diverse backgrounds. The role sits in the GitLab Delivery team within Infrastructure Platforms, with benefits like flexible PTO, equity, growth funds, and parental leave, and a commitment to equal opportunity and non-discrimination in recruitment.
Engineering Manager, Fulfillment
GitLab
Canada Not specified Unknown Monetization Engineering

Is remote?:

Yes
GitLab is a global open-core AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute and co-create software while accelerating progress through AI-powered workflows. As Engineering Manager for Fulfillment, you will lead a globally distributed team responsible for the self-service purchasing and licensing platform, set a platform vision, and own end-to-end delivery of the roadmap to improve the buyer experience. Responsibilities include hiring and developing the team, running regular 1:1s and retrospectives, translating vision into quarterly objectives, coordinating with Sales, Finance, IT, Support, and Product, and tracking metrics like checkout success rate, time to provision, and license activation errors while ensuring reliability, security, and SOX/GDPR compliance. The role requires proven experience leading distributed SaaS engineering teams, designing modular fulfillment or billing platforms for enterprise clients, delivering checkout/subscription/licensing flows that integrate with CRM, billing, and identity providers, and the ability to review architecture across Rails/React/Vue while mentoring engineers in a remote-first environment. GitLab emphasizes collaboration with cross-functional partners, experiments with AI-powered workflows, offers remote-friendly roles and benefits such as flexible PTO, equity, and parental leave, and maintains a strong commitment to equal opportunity and accommodations for applicants.
Engineering Manager, Database Reliability, Scalability & Operations
GitLab
Canada Not specified Unknown Data Engineering

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to empower broad participation in software creation and accelerate progress through AI. The company promotes a high-performance, values-driven culture where AI is a core productivity multiplier and all voices are valued. The Engineering Manager for Database Reliability, Scale & Operations will lead the team responsible for GitLab.com’s PostgreSQL backbone, defining database strategy, data-store choices, and operational excellence to ensure a fast, always-available platform as the company grows. Responsibilities include hiring and coaching engineers, setting clear objectives, enforcing healthy database practices, collaborating with Platform/Infrastructure/Product/Support, and serving as the Tier-2 on-call escalation for PostgreSQL reliability and scaling initiatives. Requirements include experience leading distributed reliability/scale teams, designing and operating PostgreSQL and distributed data stores at scale with strong cross-functional communication, and an openness to candidates from diverse backgrounds; the role is remote with a US salary range of $131,600–$282,000, plus benefits.
Ecosystem Sales Manager, MEA
GitLab
United Arab Emirates Not specified Unknown Alliances and Channel

Is remote?:

Yes
GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform, used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The company emphasizes AI as a core productivity multiplier and aims to weave AI into daily workflows, while maintaining a high-performance, inclusive culture where every voice is valued. A strong partner ecosystem is central to GitLab’s growth, with Partner Account Managers (internal name: Ecosystem Sales Managers) recruiting, managing, and measuring partner performance and ensuring alignment with the field sales organization to drive pipeline and revenue. The MEA-focused role involves leading major ecosystem initiatives, developing long-term partner growth plans, coordinating with sales and partners, and designing joint business plans, demand generation activities, and quarterly business reviews. Requirements include experience selling software development tools via partnerships, a robust MEA partner network, open-source and B2B sales experience, fluency in English and Arabic, willingness to travel up to 50%, and familiarity with GitLab and Salesforce, all while benefiting from inclusive hiring practices and comprehensive benefits.
Director Regional Sales, MED
GitLab
Unknown Not specified Unknown EMEA - Enterprise

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and accelerate human progress, and it promotes a high-performance, inclusive, remote-friendly culture. The Director of Regional Sales for MED will own strategy and execution to grow GitLab’s presence across Israel, Turkey, Balkans, and Malta, lead a high-performing Account Executive team, and drive bookings and ARR growth, reporting to the VP of Sales. Responsibilities include building the regional go-to-market plan, enforcing pipeline discipline, collaborating with marketing, product, engineering, and operations, driving new logo acquisition and expansion in mid-market and larger accounts, and developing executive-level relationships with key customers. Candidates should have experience leading regional or multi-country sales teams, design and execute data-informed GTM plans (including MEDDPICC or similar), familiarity with B2B software/DevSecOps, and comfort working in a fully remote, cross-functional environment. The MED regional team is all-remote and time-zone distributed, and GitLab offers benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and accommodation for disabilities, encouraging applicants who may not meet every requirement to apply.
Director Regional Sales, Italy
GitLab
Italy Not specified Unknown EMEA - Enterprise

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software, built on AI as a core productivity multiplier and a culture of transparency and knowledge exchange. The Director of Regional Sales for Italy will build and lead GitLab’s Italian sales presence, drive revenue growth, implement disciplined sales processes, and partner across account management, customer success, marketing, product, engineering, and operations to deliver exceptional customer experiences, reporting to the VP of Sales. Responsibilities include growing the Italian business, managing a small team of Account Executives, pursuing new logo acquisition while expanding larger accounts, building pipeline, and establishing operating rhythms and go-to-market discipline with cross-functional collaboration and executive-level relationship development. Qualifications include proven experience building and leading high-performing sales teams in Italy, designing a country go-to-market plan, balancing hands-on field work with strategic leadership, familiarity with B2B software/open source/DevSecOps, and proficiency with data-driven processes and sales methodologies like MEDDPICC, plus strong relationship skills and comfort working in a fully remote environment using CRM tools. The role is part of an all-remote regional sales team in Italy, with GitLab emphasizing equal opportunity and offering a range of benefits, while noting location-based eligibility and a recruitment privacy policy.
Director, Regional Sales - East
GitLab
United States Not specified Unknown AMER - Commercial

Is remote?:

Yes
GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world and to accelerate progress through inclusive co-creation and AI-driven productivity. The Regional Director for Commercial AMER will lead a 5-person Commercial Account Leaders team to grow adoption among commercial customers, be accountable for software bookings and revenue, report to the Area Vice President, and develop a repeatable, scalable sales motion while engaging Fortune 500 prospects; this role requires being located in the Eastern or Central Timezone. You’ll lead, coach, and align territory plans, drive pipeline and forecast accuracy, refine market approaches, educate the team on competitive products and market trends, and collaborate with Sales Operations, Marketing, and Customer Success, while recruiting and onboarding new sales talent. Desired qualifications include progressive field sales and leadership in open source/SaaS, experience managing high-performing commercial teams, proficiency with Salesforce/Clari/Marketo, ability to analyze markets and translate needs into growth plans, strong negotiation and executive communication skills, and alignment with GitLab’s values. The AMER Commercial Sales team is remote, focused on new business and expansion, with a US base salary range of $136,000–$240,000 plus incentive pay up to 100%, plus benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and accommodation.
Director Regional Sales, Alps
GitLab
Unknown Not specified Unknown EMEA - Enterprise

Is remote?:

Yes
GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable broad contribution and accelerate human progress. The role is Director of Regional Sales for the Alps (Switzerland and Austria), responsible for strategy, building and leading an Account Executive team, implementing data-informed sales processes, and engaging directly with key accounts, reporting to the VP of Sales. You will grow the Alps business by developing a regional go-to-market plan, driving new logo acquisition and expansion in mid-to-large accounts, establishing operating rhythms, and using methodologies like MEDDPICC while collaborating with cross-functional teams to ensure consistent execution and pipeline. You will cultivate executive-level relationships with key accounts, position GitLab as a strategic partner, and analyze pipeline and forecasts to adjust regional plans and surface market insights. The team is all-remote and asynchronous, with GitLab offering benefits such as flexible PTO, equity, parental leave, and a commitment to equal opportunity and inclusive hiring, along with recruitment privacy policies.
Director, Customer Advocacy
GitLab
Unknown Not specified Unknown Communications

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable anyone to contribute to and co-create software. The Director, Customer Advocacy for EMEA will build scalable advocacy programs that transform top EMEA customers into strategic storytellers and champions, driving pipeline and revenue and aligning with regional sales priorities. You will lead development and execution of advocacy initiatives, collaborate with regional and global sales, marketing, success, and product teams, define KPIs for pipeline influence and deal acceleration, manage executive relationships, and own the advocacy lifecycle while ensuring the voice of the customer informs GTM plans. Candidate requirements include deep experience in customer advocacy or related marketing roles in enterprise tech or SaaS across multiple EMEA markets, strong leadership and stakeholder management, storytelling and communication skills, and the ability to work autonomously in a remote environment. The role sits within a globally distributed, asynchronous Customer Advocacy team, and GitLab emphasizes equal opportunity and DEI, offering benefits such as Flexible PTO, equity, parental leave, and other growth and wellbeing programs.
Director, Business Analytics & Insights
GitLab
United States Not specified Unknown FP&A

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, embedding AI as a core productivity multiplier across the company. The Senior Analytics Partner will serve the finance and executive teams, building executive-ready analytics that connect operational data to strategic outcomes and leading a small analytics team while remaining hands-on with SQL, statistics, and data visualization. Key responsibilities include partnering with the CFO/VP Finance/FP&A to deliver high-impact insights, designing analytical frameworks for financial performance and market opportunities, maintaining executive dashboards and KPIs, and presenting findings to C-level stakeholders. Requirements include extensive experience in management consulting, investment banking, analytics, or similar fields; expert SQL, statistical analysis, and Tableau; experience with modern data platforms (Snowflake, dbt, GitLab, etc.); and a proven track record of leading analytics teams in SaaS or high-growth environments. The role sits within GitLab’s Business Analytics and Insights team, uses a modern data stack, and offers a US base salary range of $167,000–$313,000 (with potential incentives for sales), remote-friendly benefits, and a strong commitment to diversity, inclusion, and merit-based hiring.
Developer Relations Engineer
GitLab
Unknown Not specified Unknown Developer Relations

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad collaboration and co-creation of software, with AI as a core productivity multiplier in a remote, values-driven culture. As a Developer Relations Engineer on the Contributor Success team, you’ll enhance contributor efficiency and engagement by leading projects, coaching cohorts, tracking contributions, and collaborating with internal teams and external contributors, with opportunities to travel for onboarding with customers. Your responsibilities include driving contribution efficiency, coaching cohorts, analyzing metrics, supporting initiatives in Education, Open Source, AI tooling, and contributor programs, advocating for improvements from community feedback, and serving as a permanent member of GitLab’s merge request coaching team. Qualifications include full-stack expertise in Ruby and JavaScript, strong Git and contribution workflows, active open source involvement, the ability to guide community members technically and non-technically, excellent communication skills, and comfort working remotely in distributed teams. GitLab supports employees with benefits like Flexible PTO, equity options, a Growth and Development Fund, parental leave, and home office support, and emphasizes equal opportunity and inclusion, inviting candidates from diverse backgrounds to apply even if they don’t meet every listed qualification.
Commercial Account Executive - Mid Market, UK
GitLab
United Kingdom Not specified Unknown EMEA - Commercial

Is remote?:

Yes
GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The company emphasizes AI as a core productivity multiplier and embeds AI into daily workflows, reflecting a high-performance culture driven by collaboration and knowledge exchange. The role described is Mid-market Account Executive, responsible for owning a broad mid-market book (up to 4,000 team members), managing the full sales cycle, mapping GitLab’s DevSecOps value to customer outcomes, and contributing customer insights and product feedback. Ideal candidates will have proven mid-market software sales success, the ability to define buying criteria and processes, evidence-based pipeline management, negotiation and stakeholder presentation skills, and alignment with GitLab values, with willingness to travel as needed. The Mid-market Sales team is distributed globally, works asynchronously across regions to drive platform adoption and toolchain consolidation, and GitLab offers remote roles, equal opportunity hiring, inclusive policies, and comprehensive benefits.
Commercial Account Executive - Mid Market, Nordics
GitLab
Sweden Not specified Unknown EMEA - Commercial

Is remote?:

Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-driven collaboration. The Mid-market Account Executive will serve as the primary connection to mid-market customers (up to 4,000 employees), owning a broad book of business and guiding both small teams and complex modernization projects to adopt and expand GitLab. You’ll run the full sales cycle, articulate the DevSecOps value proposition, maintain an evidence-based pipeline, contribute to root-cause analyses, and provide account leadership across pre- and post-sales, while feeding product feedback to the public issue tracker and improving the sales handbook. Candidates should have proven mid-market software sales success, ability to define buying criteria and processes, strong communication and negotiation skills, experience documenting pipeline data, and willingness to travel; fluent in Swedish or Danish. The role sits within a distributed Mid-market Sales team; GitLab offers flexible benefits, equity, growth funds, parental leave, remote work with location eligibility, and a strong commitment to equal opportunity and inclusive hiring.
Commercial Account Executive - Mid Market, DACH
GitLab
Germany Not specified Unknown EMEA - Commercial

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world and to embed AI as a core productivity multiplier in its products and workflows. As a Mid-market Account Executive, you’ll be the primary connection between GitLab and mid-market customers (up to 4,000 team members), owning a broad book of business and guiding full sales cycles from discovery through negotiation and close, reporting to an Area Sales Manager and collaborating with business development, marketing, and technical teams. In your first year you’ll focus on building trusted relationships, delivering meaningful business outcomes, and acting as the voice of the customer by contributing ideas to the public issue tracker and improving the sales handbook. Requirements include proven software sales success in a mid-market context, the ability to guide customers through buying criteria and processes, evidence-based pipeline management, strong negotiation and presentation skills, German fluency, willingness to travel, and alignment with GitLab’s values. GitLab supports a flexible, remote-first culture with benefits like flexible PTO, equity plans, growth and development funds, parental leave, home office support, and an equal-opportunity policy with location-based guidelines and accommodations for disabilities or other needs.
Commercial Account Executive, Financial Services
GitLab
United States Not specified Unknown AMER - Commercial

Is remote?:

Yes
GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software. The company treats AI as a core productivity multiplier and expects all employees to integrate AI into daily workflows, fostering a high-performance, collaborative culture. The Commercial Account Executive role targets the US Financial Services segment in the upper mid-market (250–3,999 employees), managing a broad, high-value book of business and collaborating with business development and partners. Responsibilities include meeting or exceeding quota, building pipeline, prospecting and closing new business, driving adoption, reducing churn, forecasting, and coordinating with cross-functional teams while feeding product and sales-process improvements back to the team; some travel is required. Compensation includes a US base salary of $79,900–$141,000 with up to 100% incentive pay, remote/global work options with location-based eligibility, a comprehensive benefits package, and a commitment to equal opportunity and inclusive hiring.
Commercial Account Executive - Czech
GitLab
Unknown Not specified Unknown EMEA - Commercial

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Account Executive role for the Czech Republic will sell to organizations up to 4,000 employees, owning a broad book of business and guiding the full sales cycle from discovery to close. You’ll articulate GitLab’s DevSecOps value, analyze wins and losses, maintain an evidence-based pipeline, contribute to the sales handbook, and coordinate with pre- and post-sales teams while representing the voice of the customer. Requirements include proven software sales success (mid-market/enterprise), ability to define buying criteria and processes, strong communication, data-driven pipeline documentation, negotiation skills, and fluency in Czech and English, with travel as needed and alignment with GitLab values. The role operates within a distributed, remote team, with benefits and a focus on growth, inclusion, and equal opportunity, plus location-based hiring guidelines and a privacy policy.
Business Development Representative - EMEA, Dutch Speaking
GitLab
Unknown Not specified Unknown Sales Development

Is remote?:

Yes
GitLab is an open-core software company with an AI-powered DevSecOps Platform used by 100,000+ organizations, fostering a collaborative, inclusive, high-performance culture and promoting AI as a core productivity multiplier. The role is a 100% remote Business Development Representative based in the UK, Netherlands, Germany, or Ireland, responsible for the initial outreach to Enterprise and Mid-Market accounts in collaboration with Field and Digital Marketing, Sales, and Customer Success teams. Key duties include outbound prospecting to generate qualified meetings and Sales Accepted Opportunities (SAOs), conducting discovery, prioritizing target accounts, managing a multi-touch outreach cadence via Outreach.io, and tracking activities and pipeline in Salesforce, while collaborating on targeted campaigns and regional events. Requirements include fluency in Dutch, strong phone, listening, and writing skills, English proficiency, experience with Salesforce and LinkedIn Sales Navigator, and a proven track record of meeting KPIs, with prior tech or sales-development experience seen as a plus and a demonstrated alignment with GitLab’s values. GitLab emphasizes equal opportunity and inclusivity, provides onboarding and training, outlines location-based hiring guidelines, and notes accommodations for disabilities, inviting applicants from diverse backgrounds to apply.
Business Development Representative- AMER, PubSec
GitLab
United States Not specified Unknown Sales Development

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration. The role is 100% remote in the United States as a Business Development Representative focusing on US public sector federal system integrators, working with 3–4 Account Executives to grow pipeline and bring new integrators into GitLab’s ecosystem. Responsibilities include high-volume outbound prospecting into FSI accounts, developing targeted campaigns with AEs, expanding engagement within strategic accounts, qualifying inbound and outbound interest, and maintaining data in sales tools while contributing to messaging and playbooks. Candidates should have proven BDR experience with outbound prospecting, DoD/FSI experience, the ability to learn tools like Outreach, ZoomInfo, Cognism, Salesforce, and LinkedIn Sales Navigator, and a self-starter, results-driven mindset aligned with GitLab values; excellent English communication is required. Compensation for US residents ranges from $71,400–$105,000 base, with incentive pay up to 100% of base, plus benefits such as Flexible PTO, equity/Employee Stock Purchase Plan, Growth and Development Fund, parental leave, and home office support, with GitLab committed to equal opportunity and remote-first hiring.
Business Development Representative - AMER
GitLab
United States Not specified Unknown Sales Development

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and co-create software, driven by AI as a core productivity multiplier. The role is a 100% remote Business Development Representative for the Northeast US, focused on outbound prospecting to generate qualified meetings and Sales Accepted Opportunities by collaborating with Field, Digital Marketing, Sales, and Customer Success to land new logo and growth opportunities. Responsibilities include high-level discovery, prioritizing target accounts, multi-touch outreach, managing pipeline in Salesforce, attending regional events, documenting processes, and mentoring new BDRs while working toward meeting or exceeding SAO targets. Requirements include strong communication and writing skills, the ability to handle high outreach volume, initiative and persistence, proficiency with Salesforce, Sales Navigator, and Outreach, English fluency, and prior tech or BDR/sales experience is a plus. The role sits within GitLab’s fully remote, global Sales team with extensive onboarding and a clear path to Account Executive, offering a base US salary of $71,400–$105,000 plus incentive pay up to 100%, plus benefits such as PTO, equity, parental leave, and home office support, while upholding an equal-opportunity, inclusive culture.
Associate Support Engineer (EMEA)
GitLab
Unknown Not specified Unknown Customer Support

Is remote?:

Yes
GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software to accelerate human progress. The Support Engineer role sits at the intersection of Support and Engineering, tackling complex customer problems in self-managed and GitLab.com environments by examining Linux systems, Git, logs, and the codebase to troubleshoot and implement fixes. You’ll collaborate with Product, Development, Infrastructure, Customer Success, and Sales to shape bug reports, influence roadmaps, create documentation, contribute merge requests that resolve customer issues, and participate in on-call rotations to ensure reliability. Qualifications include end-to-end customer support experience, practical Linux administration and troubleshooting, scripting basics, Git workflows, clear technical communication, and comfort working with cross-functional teams while learning new tools. The team is globally distributed, remote-friendly with location-based eligibility, and GitLab emphasizes equal opportunity and inclusion while offering comprehensive benefits and welcoming applicants from diverse backgrounds.
Associate Support Engineer (AMER - PST / MST)
GitLab
Canada Not specified Unknown Customer Support

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate progress through AI-driven productivity. The Support Engineering role is embedded in the engineering department, engaging daily with customers to troubleshoot edge-case issues in complex environments, contribute to code and documentation, and help design more efficient support processes, including on-call rotations. Responsibilities include supporting both self-managed and GitLab.com customers via Zendesk and other channels, collaborating with Product, Development, Infrastructure, Customer Success, and Sales to shape product goals and roadmaps, and creating or updating documentation and internal tools from customer feedback. Requirements include end-to-end ownership of technical customer cases, Linux proficiency with command line, scripting ability (Ruby, Bash, Python, etc.), strong troubleshooting and diagnostic skills, and the ability to communicate complex technical topics clearly and empathetically. The team is globally distributed and remote, with a transparent, collaborative culture; the US base salary range is $58,200–$124,800 (not including bonuses, equity, or benefits), and GitLab offers benefits and growth opportunities, with applicants from diverse backgrounds encouraged to apply even if they don’t meet every qualification.
Associate Paralegal, Privacy
GitLab
Unknown Not specified Unknown Legal

Is remote?:

Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through a high-performance, inclusive culture that values every voice. The Associate Paralegal, Privacy role supports GitLab’s global data privacy program, handling data subject requests and government or law enforcement inquiries in collaboration with Support, Legal, Security, and Engineering teams. You’ll review vendor data processing agreements against GitLab’s privacy playbook, monitor GDPR and CCPA developments, and maintain records to support audits and assessments. Key duties include drafting GDPR/CCPA-compliant responses, coordinating government data productions, following established privacy playbooks, and helping embed privacy requirements into business operations and product workflows with cross-functional partners. Requirements include privacy/compliance experience in tech, understanding of GDPR/CCPA, familiarity with privacy tools like OneTrust, strong attention to detail and communication, and GitLab offers remote worldwide roles with benefits such as flexible PTO, equity and ESPP, growth funds, parental leave, and home office support.
Assigned Support Engineer (AMER)
GitLab
Canada Not specified Unknown ASE

Is remote?:

Yes
GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, empowered by AI across the SDLC. The Assigned Support Engineer role acts as a trusted technical advisor for GitLab’s largest customers (Self-managed, GitLab Dedicated, and GitLab.com), focusing on preventing operational disruption and maximizing their use of GitLab. Responsibilities include diagnosing and resolving complex issues via Zendesk and Linux tools, building proactive relationships with customer stakeholders, collaborating across Product, Development, Infrastructure, Customer Success, and Sales to drive fixes and influence the roadmap, and creating reusable support content. Requirements cover advanced Linux administration, practical GitLab/CI/CD experience, scripting, strong communication, and familiarity with DevOps tools like Kubernetes, with an emphasis on collaboration and knowledge sharing in a fully distributed team. GitLab offers remote-friendly benefits, equity, growth opportunities, parental leave, and a US salary range of $87,400–$156,000, along with a strong commitment to equal opportunity and accommodating candidates from diverse backgrounds.