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The Strategic Accounts team at Miro aims to make the platform the nerve center for innovation in Fortune 500 and Global 2000 enterprises, evolving from a collaboration tool to an AI-powered innovation workspace, with Strategic AEs acting as account CEOs who lead cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, develop and execute 3–10 account strategies, and map each account’s industry context, executive priorities, renewal dynamics, and expansion potential. You will drive workflow-led expansion into high-value enterprise workflows, connect Miro to measurable outcomes, build executive alignment, orchestrate cross-functional account teams, and maintain a disciplined pipeline using MEDDPICC and mutual plans. Requirements include 10+ years of SaaS sales targeting Fortune 500/Global 2000 firms, a track record of closing $250K–$1M+ enterprise opportunities (often multi-product or multi-year), self-sourced pipeline, cross-functional deal team leadership, and strong AI fluency with the ability to navigate complex environments. The role offers benefits such as equity, wellbeing support, a learning stipend, and a culture focused on belonging, collaboration, and empowering teams to create the next big thing, with location-specific benefits available.

Miro is hiring a General Manager for Japan to lead its fast-growing Japan business, following a recent investment in a Japan Data Center to unlock enterprise opportunities, in a role focused on driving commercial growth while building a strong team and culture. You will set and execute the strategy for Japan's High Touch Sales, own a growth target, win new logos and expand within existing customers, build co-sell motions with partners, and serve as the trusted Miro expert for enterprise customers. You will also lead People & Culture, creating a transparent, accountable Tokyo hub, developing a multi-layered team, and bridging strategy between Japan and JAPAC/global leadership while participating in regional and global leadership bodies. Requirements include 15+ years in direct and partner-led sales, a proven track record in enterprise SaaS sales and partner co-sell, experience leading managers and teams of 20+, and GM or country leadership experience in a global company; background in SaaS/PLG is a plus, with a focus on trust, culture, ambiguity, and talent development. The role offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend) and the chance to join a diverse, inclusive culture at Miro, a mission-driven company empowering teams to create the next big thing, with a recruitment privacy policy noted.

The Strategic Accounts team at Miro aims to make it the nerve center for innovation inside Fortune 500 and Global 2000 companies, with Strategic AEs acting as account CEOs who lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, and executive leadership. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing 3–10 account strategies and identifying priority initiatives, stakeholders, renewal dynamics, and multi-product expansion opportunities. You will drive workflow-led expansion by positioning Miro around high-value enterprise workflows and tying outcomes to measurable results such as faster product cycles, improved alignment, and better execution across distributed teams. You will build executive alignment and business cases, orchestrate cross-functional deal teams, maintain a disciplined pipeline, and apply MEDDPICC and Command of the Message to move complex opportunities forward. Requirements include 10+ years of SaaS sales experience selling to Fortune 500/Global 2000 with a track record of $250K–$1M+ enterprise deals and cross-functional expansion, plus AI fluency; the role offers benefits such as equity, a wellbeing stipend, WFH allowance, and a diverse, inclusive culture with location-specific details on the benefits board.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, alignment, and prioritization, turning findings into a structured MOST plan aligned to the 240-hour allocation and an outcomes-driven roadmap. They design governance, facilitate change management, coach on best practices, build lightweight prototypes and templates, and collaborate with IT/Admin to standardize workspace setup and reduce tool sprawl while tracking progress and flagging risks. They ensure delivery through cross-functional collaboration with CSMs, Architects, and Engagement Managers, stay current on Miro innovations and AI features, and continuously improve guidance and assets. Requirements include 6+ years in consulting or related fields, experience enabling enterprise adoption across IT/Design/Strategy teams, strong communication and stakeholder-management skills, familiarity with collaboration governance and workspace architecture, fluency in Japanese and business English, and a willingness to contribute to internal playbooks and share knowledge.

The Professional Services team at Miro helps enterprise customers realize exceptional outcomes through the Innovation Workspace, partnering with Customer Success, Product, and Engineering and leveraging agentic AI on the Miro platform. The Technical Account Manager (TAM) is a highly strategic, autonomous, customer-facing role that serves as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration—from discovery to delivery. You’ll redesign and optimize Discover–Define–Deliver workflows, enable AI-enabled ways of working (prompt engineering and automation), define integration strategies with APIs, monitor platform health, reduce tool fragmentation, scale adoption via Change Management and Centers of Excellence, and deliver data-driven QBRs to show ROI and continuous improvement. Requirements include 5+ years in enterprise SaaS or similar roles, experience with AI tools and automation, strong fluency with APIs and enterprise IT ecosystems, the ability to lead change management at scale, data-driven decision making, executive-level facilitation, independence, native-level Japanese and business English (Japanese market experience is advantageous). Perks include global benefits (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse and collaborative culture, and the mission to empower teams to create the next big thing, with a recruitment privacy policy.

The Innovation Architect sits in Miro’s Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes while owning AI workflow advisory. Responsibilities include owning the solution roadmap across a portfolio of MOST accounts, leading structured discovery with executive stakeholders, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress, surfacing risks, and contributing reusable assets. Requirements: 6+ years in consulting/change management/agile transformation or enterprise professional services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization, ability to simplify complex governance for non-technical audiences, comfort working across IT, Product, Design, Strategy, and PMO, and strong technical fluency with APIs and integrations. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; you’ll join a diverse team with a culture focused on belonging and collaboration, with location-specific benefits outlined in the Global Miro benefits board.