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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models across the Discover–Define–Deliver lifecycle. You’ll design AI-driven workflows, architect integrations using Miro’s API, WebSDK, and MCP, guide embedding into existing systems, monitor platform health and adoption, scale adoption across departments, and co-facilitate Quarterly Business Reviews with Customer Success Managers with analytics to inform strategy. Requirements include 5+ years in enterprise SaaS-related consulting or TAM roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with large-scale change management and AI-enabled workflows, familiarity with MCP or low/no-code tooling, and willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than training or custom development, with a collaborative culture and benefits package including equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend.

The Professional Services organization at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor partnering with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models across Discover, Define, and Deliver. Responsibilities include designing AI-driven workflows, architecting integrations with Miro’s API, WebSDK, and MCP, proactively monitoring usage, and scaling adoption while facilitating governance and quarterly business reviews for continuous improvement. Requirements include 5+ years in enterprise SaaS-related consulting or TAM roles, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, data analytics, and up to 25% travel; the engagement is fractional, supporting up to three enterprise customers at 33/50/100% dedication with a strategic advisory scope. Miro emphasizes a diverse, inclusive, mission-driven culture with benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, and highlights its global reach with over 100M users and 250,000 companies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI. The Technical Account Manager (TAM) is a fractional strategic advisor who guides customers through workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models. Responsibilities include designing AI-driven Discover–Define–Deliver workflows, architecting integration strategies using Miro’s APIs, monitoring platform health and adoption, enabling Centers of Excellence and scaling, and co-facilitating Quarterly Business Reviews to align with business outcomes. Requirements include 5+ years in enterprise SaaS-related roles with strong technical fluency, experience with APIs/integrations and AI/agentic workflows, expertise in platform analytics and executive-level facilitation, plus willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100% dedication) with a focus on strategic advisory rather than hands-on training or custom development, complemented by a diverse, collaborative culture and a comprehensive benefits package.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor, guiding AI-powered workflow optimization and embedding Miro into customers’ innovation operating models to help Discover, Define, and Deliver new products and services. Key responsibilities include designing and evolving AI-driven workflows across the Discover–Define–Deliver lifecycle, recommending integration and automation using Miro’s API, WebSDK, and MCP, ensuring embedding into existing systems, proactively optimizing platform health and adoption, and enabling scale with governance and Centers of Excellence. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, with a focus on strategic advisory rather than technical support, training delivery, or custom development. Requirements include 5+ years in relevant enterprise SaaS roles, strong API/IT fluency, experience with AI workflows and change management, familiarity with MCP and low/no-code tooling, data-driven analytics and executive facilitation, and willingness to travel up to 25%.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by combining strategic advising, onboarding, and technical account management around agentic AI and the platform. The Technical Account Manager (TAM) partners with enterprise clients as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models, using Miro’s API, WebSDK, and MCP. Responsibilities include guiding AI-driven Discover–Define–Deliver workflows, recommending integration and automation opportunities, proactive platform optimization, change management at scale, and co-facilitating Quarterly Business Reviews with adoption analytics. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience leading large-scale change and workflow optimization, and familiarity with AI/prompt engineering; MCP and low/no-code tooling experience is a plus, with travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100%), and Miro emphasizes a collaborative, diverse culture with global benefits and opportunities for growth.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with the Technical Account Manager (TAM) acting as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. You’ll guide customers in designing and evolving AI-driven workflows across the Discover–Define–Deliver lifecycle, architect integration strategies using Miro’s API, WebSDK, and MCP, and advise on embedding Miro into existing systems and processes. You’ll also perform proactive technical optimization, monitor platform health and adoption, drive change management and scaling across departments and CoEs, and co-facilitate Quarterly Business Reviews to align progress with business goals. Requirements include 5+ years in enterprise SaaS consulting or related roles, strong technical fluency with APIs/integrations, experience in workflow optimization and large-scale change management, plus familiarity with AI and agentic workflows; willingness to travel up to 25%. Engagement-wise, TAMs operate in a fractional model supporting up to three enterprise customers at 33/50/100% dedication, delivering strategic advisory rather than training or custom development, while Miro offers a global benefits package and a diverse, inclusive culture focused on growth and belonging.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI and the platform. The Technical Account Manager (TAM) role is to partner with Enterprise customers as a fractional strategic advisor to maximize business value, guiding AI-driven workflow optimization and embedding Miro into customers’ innovation operating models. Responsibilities include designing AI-driven workflows across Discover–Define–Deliver, architecting integration and automation via Miro’s APIs, WebSDK, and MCP, providing guidance on embedding Miro in existing systems, proactive platform optimization, and leading change management to scale adoption and governance. Requirements include 5+ years in relevant enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, expertise in platform analytics, and the ability to drive executive-level workshops, with travel up to 25%. The engagement is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focused on strategic advisory rather than training or custom development, with additional benefits and a strong emphasis on diversity, belonging, and inclusion.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value, acting as a fractional strategic advisor to guide workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models. Responsibilities include designing and evolving AI-driven workflows across Discover–Define–Deliver, architecting integration strategies with Miro’s API, WebSDK, and MCP, guiding embedding of Miro into existing systems, proactively optimizing platform health and adoption, and co-facilitating QBRs for strategic alignment and outcome analytics. Requirements include 5+ years in enterprise SaaS consulting or TAM roles, strong technical fluency with APIs and enterprise IT ecosystems, experience leading large-scale change management, familiarity with AI/prompt engineering and agentic workflows (MCP and low/no code tools a plus), and willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33%, 50%, or 100%), focusing on strategic advisory rather than technical support or custom development, and Miro offers a collaborative, diverse environment with benefits including equity, wellbeing, a WFH stipend, and an L&D allowance.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, working with strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value, guiding AI-powered adoption and embedding Miro into customers’ innovation operating models. You will design AI-driven workflows across Discover–Define–Deliver, architect integration strategies using Miro’s API, WebSDK, and MCP, and provide change management to scale adoption and Centers of Excellence. Qualifications include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, and the ability to drive large-scale change, with travel up to 25%. The engagement model is fractional (serving up to three enterprise customers at 33/50/100%), focused on strategic advisory rather than training or custom development, and Miro emphasizes collaboration, growth, and a diverse, inclusive culture with global benefits.

The Technical Account Manager (TAM) at Miro partners with Enterprise customers to maximize business value by embedding Miro into their innovation operating models and guiding AI-powered adoption across the Discover–Define–Deliver lifecycle. You will design and evolve AI-driven workflows, architect integration strategies using Miro’s API, WebSDK, and MCP, embed Miro into customers’ existing systems and ways of working, and proactively optimize platform health and feature adoption through change management. You will co-facilitate Quarterly Business Reviews, provide adoption analytics and business outcomes, and help scale adoption across departments and regions while supporting Centers of Excellence with governance and deployment best practices. The engagement is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, and focuses on strategic advisory, technical program management and workflow optimization—not technical support, formal training, or bespoke development. At Miro, you join a mission-driven, diverse, inclusive culture with opportunities to work on cutting-edge collaboration and AI problems, plus a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role provides the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a 240-hour, outcomes-driven roadmap, including leading AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and producing reusable assets. Requirements include 6+ years in consulting/change management/PS, experience leading structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks include global benefits such as equity, wellbeing, a work-from-home equipment allowance, and a Learning & Development stipend, along with a culture focused on belonging and collaboration, noting that benefits vary by location and that recruitment privacy applies.

The Innovation Architect sits within Miro's Professional Services, inside the MOST (Miro Optimization Services & Training) program, which provides enterprise customers 240 hours per year and works with Customer Success Managers, Technical Architects, and Engagement Managers to help teams collaborate effectively. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building the year-long roadmap, including AI workflow advisory to create intelligent, repeatable systems. What you’ll do: own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), lead AI workflow initiatives, facilitate executive and cross-functional workshops, drive adoption through change management, track outcomes, and develop reusable delivery assets. You’ll need 6+ years in consulting, change management, Agile transformation, or enterprise PS, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, collaboration, and inclusion, and it notes its Recruitment Privacy Policy for handling applicant data.

The Innovation Architect sits within Miro's MOST program (enterprise professional services) and partners with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for complex accounts, backed by 240 hours per year of expert support. They provide the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a sequenced roadmap to allocate the 240 hours toward business outcomes, including AI workflow advisory. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle management), leading AI workflow advisory, and facilitating executive workshops while driving adoption and coaching on best practices. Requirements include 6+ years in consulting, change management, Agile transformation, or enterprise services, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a culture that emphasizes belonging and diversity as Miro aims to empower teams to create the next big thing (location-specific benefits may vary).

The Innovation Architect sits within Miro's Professional Services, specifically in the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams work today, designing governance and collaboration infrastructure, and building the roadmap for how the 240 hours are used, while leading AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, map operating models, design a sequenced plan, and architect end-to-end Miro implementations covering governance, access models, naming conventions, and lifecycle management, while also facilitating executive and cross-functional workshops. You’ll drive adoption through change management, stakeholder alignment, phased rollouts, and hands-on coaching on Miro best practices, while tracking progress against outcomes, surfacing risks, and contributing reusable assets to raise consistency and reduce time-to-value for future engagements. Requirements include 6+ years in consulting or related professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance at enterprise scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to work across IT, Product, Design, Strategy, and PMO, with benefits such as equity, wellbeing, equipment allowance, and an Learning & Development stipend (varying by location).

The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. The role serves as the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, building a year-long 240-hour roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/professional services supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or comparable platforms, hands-on experience designing AI-powered workflow optimization, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative culture, and commitments to belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy.

The Innovation Architect sits in Miro's Professional Services MOST program, delivering 240 annual hours of enterprise-focused design, implementation, and scaling support. The role is the strategic and architectural layer of MOST engagements, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a sequenced roadmap tied to business outcomes, including AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (governance, access, naming, lifecycle management), facilitate executive sessions, and drive adoption through change management. Requirements include 6+ years in consulting or related services, experience with structured discovery at VP+ levels, enterprise-scale governance knowledge, fluency in Miro or similar platforms, and hands-on AI workflow design. Benefits include equity, wellbeing support, equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with Miro serving 100M users and 250k companies worldwide.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which offers enterprise customers 240 hours per year to work with Miro experts to design, implement, and scale collaboration. The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a 240-hour roadmap, plus owning AI workflow advisory to create intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable assets. Requirements are 6+ years in consulting/change management/Agile transformation or enterprise professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or equivalent platforms, experience designing AI-powered workflows, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, belonging-focused culture aligned with its mission to empower teams to create the next big thing.

The Innovation Architect is a strategic, architectural lead within Miro's MOST professional services, responsible for translating 240 annual hours into a structured, outcomes-driven discovery, governance, and AI-workflow plan for enterprise customers. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied to business outcomes, while architecting end-to-end Miro implementations with governance and lifecycle management at scale. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress across the subscription lifecycle, and deliver reusable assets to raise consistency and value. Requirements include 6+ years in consulting or enterprise services, experience leading structured discovery with VP-level stakeholders, governance expertise at scale, fluency in Miro or similar platforms, and the ability to explain complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and learning stipend), a diverse and collaborative culture at Miro, and a strong commitment to inclusion, with recruitment privacy policies in place.

The Innovation Architect sits in Miro's Professional Services within the MOST program, providing 240 hours per enterprise client per year to design, implement, and scale collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current workflows, designing governance and collaboration infrastructure, and building a sequenced roadmap plus AI workflow advisory. Key duties include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting/change management/PS, experience with structured discovery for VP-level stakeholders, enterprise-scale collaboration governance, fluency in Miro or similar platforms, and the ability to design AI-powered workflows and communicate across IT, Product, Design, Strategy, and PMO. Benefits and culture include equity, wellbeing, a equipment allowance, and an L&D stipend, with Miro emphasizing a diverse, inclusive team and belonging as part of its mission.

The Innovation Architect sits within Miro's Professional Services organization, specifically the MOST program, providing 240 hours per year of Miro expert support to enterprise customers for designing, implementing, and scaling collaboration. They act as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams actually work today, designing governance and collaboration infrastructure, and building a 240-hour roadmap; they also own AI workflow advisory to move clients from ad hoc usage to intelligent automation. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (workspace governance, access models, naming conventions, and lifecycle management), leading AI workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, surfacing risks, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with potentially conflicting priorities. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and belonging and provides information about life at Miro, with Recruitment Privacy Policy governing applicant data.