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Atlassian offers flexible work options and hires globally, seeking a Pre-Sales Solutions Engineer for their enterprise business who can be a product expert, solve customers’ problems, and help close deals. The team serves 250,000+ customers—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—and emphasizes value selling and showing how product combinations transform outcomes, all within a culture where employees work with Atlassian, not for Atlassian. The role involves partnering with sales, partners, and large account teams on multi-million-dollar transformation deals, engaging with C-level executives, conducting customer discovery, and identifying cross-product opportunities. You will be a pre-sales product expert, delivering compelling value-based demonstrations, guiding customers’ technical needs, and collaborating with aligned account executives while leading cross-functional teams to support the customer. Additionally, you’ll document product feedback and competitive intelligence, advocate for internal development, and continuously learn to refine pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They are hiring a Sr. Solutions Engineer to grow the enterprise solutions and ITSM team in the US, working with enterprise sales and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and close deals. The role specializes in Atlassian’s ITSM offerings, designing, implementing, and optimizing solutions for enterprise customers, and collaborating with cross-functional teams to map client pain points to Atlassian capabilities. The team emphasizes value selling and a collaborative culture ("play as a team"), serving customers such as NASA, IBM, HubSpot, Samsung, and Coca-Cola, with a focus on cloud and artificial intelligence. Responsibilities include delivering compelling presentations, demos, and proofs of concepts, aligning with sales management on account plans and customer outcomes, and providing feedback to product management to advance the product line.