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deep insights into the Atlassian community

At Atlassian, the mission is to help customers compete and win in the modern, digital economy, supported by a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and relentlessly focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian's Service Collection (ESM/ITSM/Customer Service Management) among the company's largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. Responsibilities include developing revenue-driving sales strategies for named strategic accounts, serving as a knowledge leader in Service Management trends to position the Service Collection in the Southern European region, engaging with customers to understand needs and propose value-based solutions, and collaborating with Marketing, Account Management, Product, and Partner Management to align on sales strategies and pursue co-selling opportunities.

Atlassian offers flexible, distributed-first work options, with virtual interviews and onboarding. They serve over 300,000 customers worldwide and aim to unleash every team's potential with software, delivering customer impact and ongoing revenue growth, guided by a “play as a team” culture. The company emphasizes strong sales potential in the enterprise market and is integrating AI into cloud products to migrate customers to the cloud with cost transparency and faster collaboration. The sales role centers on managing a portfolio of high-value strategic customers, understanding their long-term goals, and developing customized growth strategies while nurturing key decision-makers and collaborating with internal teams and partners. Responsibilities include creating strategic sales and account plans, aligning solutions with customer objectives, leading negotiations, conducting market research, keeping leadership updated, and engaging clients through travel and industry events.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. They’re looking for a Pre-sales Solutions Engineer for the EMEA South Enterprise team who leads technical engagement in complex sales to solve enterprise customers’ toughest problems. Key duties include customer discovery with cross-functional teams, identifying cross-product opportunities, acting as a trusted technical advisor, delivering value-based demos, guiding customers’ technical needs, and collaborating with sales, partners, and product to inform roadmaps and capture competitive intelligence. The role requires 5+ years in enterprise pre-sales, fluent French plus Spanish or Italian, strong communication and presentation skills, and a customer-centric mindset with proven executive relationship-building abilities and the ability to bridge business and technical audiences. The team is globally distributed, works with Global 2000 companies, and operates under Atlassian’s values, seeking proactive, driven individuals who can help customers and the company succeed.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally wherever it has a legal entity. The role partners with direct sales, partners, and larger account teams on Fortune 500 customers to map the customer profile, business problems, roadmaps, and solution success to optimize the account within the territory. It involves customer discovery, identifying cross-product opportunities, and serving as a product expert to articulate the value of Atlassian software and how it can transform the customer’s way of working. Responsibilities include leading value-based demonstrations for diverse stakeholders and guiding the customer’s technical needs to gain buy-in that Atlassian is the right decision. The position also requires forging strong partnerships with account executives, tracking pipeline, gathering product feedback and competitive intelligence, and continually learning to refine knowledge, offerings, and sales processes.