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Zendesk in Krakow is hiring a Senior Software Engineer for the Employee Services (ES) org to deliver core frontend functionality (React) with some Ruby backend tasks, in a collaborative, problem-solving environment. You'll contribute across the full software lifecycle—design, implementation, testing, deployment, and operations—taking ownership of features and bug fixes and engaging in prototyping, code reviews, rapid deployments, and root-cause analysis with automated testing. Qualifications include a strong track record in JavaScript/React frontend development, good communication, accountability, cross-stack flexibility, a growth mindset, and familiarity with GenAI tools and modern software engineering practices. The role is hybrid, based in the Krakow office (2 days per week in person) with a salary range of zł257,000 to zł385,000 per year and potential bonuses, contingent on experience. Zendesk emphasizes equal opportunity, diversity and inclusion, may use AI screening in accordance with policy, and offers accommodations for applicants with disabilities; the company supports a hybrid, in-person collaboration culture.

The Benefits Program Manager is a strategic regional SME for EMEA, shaping and optimizing employee benefits to attract and retain top talent while balancing experience, cost containment, and technology. Responsibilities include designing and overseeing programs aligned with company values, communicating benefits changes, delivering a consumer-grade employee experience, managing vendor relationships and contracts, and partnering with People Operations, Payroll, HRIS, and IT while ensuring compliance and driving program optimization through analytics and global initiatives. Requirements include a bachelor’s degree or equivalent, 7+ years in benefits/HR, knowledge of global statutory requirements and regulations (EEOC, ADA, HIPAA, GDPR), and strong analytical, negotiation, communication, change management, data-driven decision-making, HRIS experience, and cultural adaptability. About Zendesk: a software company improving customer relationships with 100k+ paid accounts in 150+ countries, headquartered in San Francisco, offering hybrid work, and committed to diversity, equity, and inclusion as an equal opportunity employer with a candidate privacy notice. The Poland base salary range is zł190,000–zł286,000, with potential bonuses or incentives; AI screening may be used and accommodations are available for applicants with disabilities.