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The Global People Operations Team at Miro delivers streamlined, high-quality people services with a follow-the-sun service model and AI-driven automation across the full employee lifecycle. The Amsterdam-based People Operations Lead is a hands-on, local-facing role responsible for answering staff questions, managing the employee lifecycle, ensuring local compliance, and driving process improvements with AI and automation. Key responsibilities include acting as the Netherlands labor law expert, maintaining compliance and reporting, supporting the People Help Portal, translating global standards to the local context, and coordinating payroll, benefits, HR data, onboarding/offboarding, and UWV processes. Requirements include 4+ years in People Operations, Dutch and IND knowledge, English/Dutch fluency, Workday and Jira experience, a proven ability to manage daily operations while leading projects, hybrid work flexibility, and a track record with AI/automation tools; familiarity with Denmark/France laws and EOR vendors is a plus. The company offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a commitment to belonging and inclusion, with location-specific benefits varying and a Recruitment Privacy Policy governing applicant data.

The Global People Operations Team at Miro provides streamlined, scalable HR services across the full employee lifecycle, guided by data and AI-driven automation to enable a world-class, follow-the-sun service model. The Amsterdam-based People Operations Lead will be the local face of the team, responsible for the Netherlands’ labor laws, local compliance, and frontline HR support while leveraging AI and automation to improve processes. Key responsibilities include acting as the SME for Dutch regulations, managing compliance and reporting (IND, workers’ comp), maintaining HR data integrity, collaborating on payroll and benefits, guiding onboarding through offboarding, and driving continuous process improvements with a global-to-local lens. Requirements cover deep knowledge of Dutch labor law and IND processes, English and Dutch fluency, 4+ years in People Operations, experience with AI/automation and tools like Workday and Jira, hybrid work flexibility, and the ability to manage day-to-day operations while leading projects; knowledge of Denmark/France laws and EOR/vendor experience is a plus. The role offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and inclusive culture, and location-specific details, underscoring Miro’s mission to empower teams worldwide.

The Global People Operations Team at Miro provides streamlined, high-quality HR services worldwide, aiming to deliver a world-class, follow-the-sun support model and AI-driven automation across the employee lifecycle. The Amsterdam-based People Operations Lead is a hands-on, local-facing role responsible for implementing Netherlands labor laws, ensuring local compliance, and driving process improvements using AI and automation. Key duties include local compliance reporting and IND coordination, frontline support via the People Help Portal, maintaining accurate HR data, collaborating with Payroll and Benefits, and owning lifecycle processes from onboarding to offboarding. Candidates should have 4+ years in People Ops, fluent English and Dutch, deep Dutch labour law knowledge (including IND and visa types), experience with Workday and Jira, and the ability to manage day-to-day operations while leading projects in a global, dynamic environment. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture aligned with a global mission to empower teams and foster belonging across hubs worldwide.

- The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-enabled people services and a follow-the-sun model to support the entire employee lifecycle across time zones. - The Amsterdam-based People Operations Lead is the local face of the team, responsible for the Netherlands’ labour-law implementation, local compliance, frontline employee support, and identifying process improvements using AI and automation. - Key duties include acting as the NL subject matter expert, ensuring regulatory compliance (including IND and government filings), managing HR data and payroll collaboration, benefits administration, and handling onboarding through offboarding with a global-to-local perspective. - Requirements include strong NL labour-law knowledge (IND, Works Council, etc.), English and Dutch fluency, 4+ years in People Ops, experience with AI/automation, Workday, and Jira, ability to work hybrid, and the capacity to run daily operations while advancing projects. - The role offers global benefits and a diverse, inclusive culture in a growth-focused environment, with opportunities to grow within a global company while prioritizing belonging and cross-cultural collaboration.

The Global People Operations Team at Miro acts as the operational heartbeat, delivering streamlined, AI-driven HR services across the full employee lifecycle and partnering with Payroll, Workplace, and IT to scale globally. The Amsterdam-based People Operations Lead is a hands-on, local-facing role that serves as the face of the team, handling employee questions, lifecycle support, local compliance, and opportunities to improve processes through AI and automation. Responsibilities include being the Netherlands labour-law expert, ensuring local compliance (IND and government filings), supporting the People Help Portal, translating global standards to the local context, managing onboarding through offboarding, HR data, payroll collaboration, and benefits administration. Requirements include comprehensive knowledge of Dutch labor law and IND processes, fluency in English and Dutch, 4+ years in People Operations, experience with AI/automation, hybrid work, Workday (super user) and Jira, strong project management and cross-cultural skills, with visa experience and knowledge of Denmark/France preferred. Perks and culture include a global benefits package with equity and stipends, a diverse and inclusive environment, location-specific benefits details, and Miro’s emphasis on belonging and collaboration, along with its Recruitment Privacy Policy.

The Global People Operations Team at Miro delivers AI-driven, follow-the-sun, scalable people services and this Amsterdam role will be the local face of that operation. The People Operations Lead will serve as the Netherlands expert on labor laws, ensuring local compliance (including IND, UWV coordination, and workers’ comp), translating global standards to the local context, and handling frontline HR inquiries. Key responsibilities include managing onboarding, changes, leaves, offboarding, HR data and GDPR-compliant recordkeeping, payroll inputs, benefits administration, and driving efficiency through AI and automation. Requirements include 4+ years in People Operations, deep Dutch labor law knowledge, English and Dutch fluency, experience with Workday and Jira, a hybrid work setup, and the ability to manage day-to-day operations while driving projects in a global, cross-cultural environment; visa handling experience is preferred and knowledge of Denmark and France laws is a plus. The role offers global benefits (including equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend) and is part of a diverse, inclusive team at a company with 1,600+ employees across 13 hubs and 100M users.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering AI-driven, follow-the-sun, secure and compliant people services across the full employee lifecycle while partnering with Payroll & Stock Admin, Workplace, and Workplace IT to scale globally. The Amsterdam-based People Operations Lead role is hands-on and local-facing, acting as the face of People Ops, answering employee questions, supporting the lifecycle, ensuring local compliance, and identifying AI-enabled process improvements. Core responsibilities include becoming the Netherlands labour-law expert, maintaining local compliance (including IND processes and reporting), supporting the People Help Portal, handling global tickets with a local lens, and owning onboarding, changes, leaves, UWV coordination, and offboarding, while driving HR data management, payroll collaboration, and benefits administration. Requirements include deep knowledge of NL labour laws, English and Dutch fluency, 4+ years in People Ops, a track record of implementing AI/automation, experience with Workday and Jira, and the ability to work hybrid, with preferred experience in visa/permit handling and familiarity with Denmark/France laws or EOR vendors like Remote.com. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a culture focused on belonging and collaboration, with Miro being a San Francisco and Amsterdam-based company of 1,600+ employees across 13 hubs serving 100M+ users and 250,000+ companies.

Miro's Global People Operations Team delivers streamlined, high-quality HR services across the full employee lifecycle with a follow-the-sun model and AI-driven automation. The Amsterdam hub role is a hands-on People Operations Lead who will be the local face of People Ops, responsible for implementing Netherlands labour laws, developing local processes, and identifying automation opportunities. You’ll act as Local Expert on NL regulations, ensure local compliance (IND, reporting, workers’ comp), support the People Help Portal, manage HR data and payroll inputs, coordinate benefits, and drive end-to-end lifecycle processes plus continuous improvement. Requirements include 4+ years in People Ops, deep NL labour law knowledge (including IND, Works Council, and EMEA Pay Transparency), English and Dutch fluency, experience with AI/automation tools, Workday and Jira, hybrid work, and preference for visa/permit experience; knowledge of Denmark/France laws and EOR vendors like Remote.com is a plus. Miro emphasizes belonging and an inclusive culture, offers global benefits and learning stipends, and provides location-specific details through their benefits resources.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering scalable, AI-driven people services across the full employee lifecycle and partnering with Payroll, Workplace, and IT to support global growth. The Amsterdam-based People Operations Lead is a hands-on, locally focused role that acts as the face of People Ops in the Netherlands, handling inquiries, supporting the lifecycle, ensuring local compliance, and driving improvements through AI and automation. Key duties include being the Netherlands labour-law expert, maintaining local compliance and reporting, supporting the People Help Portal, managing HR data, coordinating payroll inputs, administering benefits, and overseeing onboarding through offboarding. Requirements include deep knowledge of Netherlands labour laws (IND, Works Council, pay transparency), fluency in English and Dutch, 4+ years in People Ops, a track record of implementing AI/automation, experience with Workday and Jira, hybrid work capability, and strong communication and collaboration; visas and complex permit extensions, and EOR/vendor experience are a plus. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, location-specific benefits, and a culture focused on belonging, diversity, inclusion, and collaboration in line with Miro’s mission to empower teams.

The Global People Operations Team at Miro is the operational heartbeat, delivering streamlined, high-quality people services and pursuing a world-class follow-the-sun service model powered by AI-driven automation and employee self-service across the entire lifecycle. The Amsterdam-based People Operations Lead role is hands-on and locally facing, requiring you to answer questions, support the employee lifecycle, ensure local compliance, and identify process improvements using AI and automation. Responsibilities include becoming the Netherlands expert on labor laws, maintaining compliance and reporting, frontline support via the People Help Portal, handling global tickets with a global-to-local lens, and managing onboarding through offboarding, payroll collaboration, benefits administration, and data management. Requirements include deep knowledge of Dutch labor laws and IND processes, fluency in English and Dutch, 4+ years in People Operations, a track record with AI/automation tools, hybrid work ability, Workday and Jira experience, strong communication, and visa/permit experience; knowledge of Denmark/France laws and EOR vendors is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend), a diverse team, and Miro’s mission and culture emphasizing belonging, collaboration, and innovation across 13 hubs worldwide.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI on Miro’s platform. The Technical Account Manager (TAM) will serve as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and GTM teams. Key responsibilities include identifying and qualifying complex opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services to stakeholders, and ensuring a seamless link from Sales promises to Delivery. The TAM will lead workflow transformation using Miro’s API, WebSDK, and MCP, provide guidance on integration and automation, monitor platform health and adoption, support change management and scaling, and co-facilitate QBRs and adoption analytics for continuous improvement. Requirements include 5+ years in enterprise SaaS or related roles with pre-sales experience, strong technical fluency, experience with AI and agentic workflows, German and English fluency, willingness to travel up to 25%, and operating under a fractional engagement model supporting up to three enterprise customers at varying dedication levels, focusing on strategic advisory rather than training or development.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers who collaborate with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models, with involvement in pre-sales and engagement management. Responsibilities include working with Sales to identify and scope complex opportunities, leading discovery workshops, proposing services, and shaping measurable business outcomes while bridging the Sales promise to Delivery, plus guiding AI-driven workflows and integration strategies across Discover–Define–Deliver using Miro’s API, WebSDK, and MCP. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, fluency in German and English, and willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33%, 50%, or 100% dedication), focused on strategic advisory rather than training or custom development, with a collaborative culture and benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximize business value, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include engaging with Sales to scope opportunities, leading discovery workshops, shaping proposals, guiding AI-driven workflow design, offering integration strategies using Miro’s APIs, WebSDK, and MCP, monitoring platform health, and delivering adoption analytics and quarterly business reviews. Requirements are 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows and change management, German and English fluency, and willingness to travel up to 25%. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than delivery of training or custom development, with benefits including equity, wellbeing, and a learning stipend.

The Professional Services TAM role at Miro is for Enterprise customers, focusing on maximizing business value through AI-powered workflows and embedding Miro into their innovation operating models. The TAM acts as a fractional strategic advisor, driving pre-sales and engagement management—shaping proposals, guiding discovery, and articulating the value of services to executives to bridge Sales and Delivery. Responsibilities include engagement management, workflow transformation using Miro’s API/WebSDK/MCP, proactive platform optimization, change management, and co-facilitating quarterly business reviews for ongoing adoption and impact. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, German and English fluency, and willingness to travel up to 25%, with a fractional model supporting up to three enterprise customers. The role sits within a collaborative, diverse, and mission-driven culture offering a benefits package (equity, wellbeing, equipment allowance, L&D stipend) and opportunities to shape AI-powered collaboration for global customers.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation, powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, partnering with Enterprise customers to maximize business value, guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models, while also contributing to pre-sales and engagement management. Key responsibilities include working with Sales to qualify opportunities, leading discovery workshops, drafting proposals, articulating the value of Professional Services, guiding AI-driven workflow design using Miro’s API, WebSDK and MCP, and delivering proactive optimization, change management and quarterly business reviews. Requirements include 5+ years in enterprise SaaS consulting/related roles, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, platform analytics skills, executive-level facilitation, German and English fluency, and up to 25% travel, with MCP and low/no code tooling as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50% or 100% dedication, with a focus on strategic advisory rather than technical support or custom development, and Miro offers a collaborative culture and benefits such as equity, wellbeing support, a learning stipend, and location-specific details.

The Professional Services team at Miro helps Enterprise customers achieve strong outcomes by combining strategic advisors, onboarding experts, and technical account managers to embed AI-powered workflows on the Innovation Workspace. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor, guiding pre- and post-sale activities, shaping engagements with Sales and GTM teams, and ensuring measurable business outcomes from Miro’s platform. Key responsibilities include engagement management and pre-sales, designing AI-driven workflows and integration strategies, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress and inform strategy. Candidates should have 5+ years in enterprise SaaS roles, strong pre-sales and proposal experience, solid technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, and fluency in German and English, plus up to 25% travel; MCP and low/no code tooling are a plus. The role is a fractional engagement with up to three enterprise customers, focused on strategic advisory rather than pure technical support, in a collaborative, inclusive environment that offers global benefits, equity, and ongoing growth opportunities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, leveraging agentic AI and the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to scope complex services, running discovery workshops, shaping proposals, designing AI-driven workflows, advising on integrations via Miro APIs/WebSDK/MCP, and driving adoption and change management at scale. Candidates should have 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, ability to lead large-scale change, German and English fluency, and willingness to travel up to 25%, with MCP and low/no code tooling familiarity as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or custom development, with global benefits, equity, and a strong emphasis on diversity and belonging.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, powered by agentic AI and the platform, through a team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) will partner with Enterprise customers post-sale and also support pre-sales, shaping and positioning engagements with Sales to translate discovery into well-scoped proposals and measurable business outcomes. Responsibilities include engagement management, leading discovery workshops, guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending integration strategies using Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, and driving proactive optimization, change management, CoE support, and quarterly business reviews. Requirements include 5+ years in relevant enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, data-driven analytics, executive facilitation, and fluency in German and English, with willingness to travel up to 25%. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33%, 50%, or 100% dedication) with a strategic advisory focus—not delivery of training or custom development—and is paired with a comprehensive benefits package and a collaborative, inclusive culture.

The Professional Services organization at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace, with the Technical Account Manager (TAM) acting as a fractional strategic advisor to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to identify and qualify opportunities, leading or contributing to discovery workshops, articulating the value of Professional Services, and contributing to bookings and pipeline through timely proposal development. The TAM guides AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommends integration strategies using Miro’s API, WebSDK, and MCP, and provides guidance on embedding Miro into customers’ systems and ways of working, plus proactive optimization by monitoring platform health and adoption. Additional duties include change management and scaling with Centers of Excellence, co-facilitating Quarterly Business Reviews, providing adoption analytics, and meeting requirements of 5+ years in relevant roles, strong technical fluency, AI experience, German & English fluency, and up to 25% travel. The engagement model includes a pre-sales contribution and a fractional approach supporting up to three enterprise customers at 33/50/100% dedication, with a focus on strategic advisory (not technical support or custom development), and benefits such as equity, wellbeing, WFH allowance, L&D stipend, and a diverse, inclusive culture at Miro.

Miro’s Professional Services team helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and they are hiring a Technical Account Manager (TAM) to act as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. The TAM will partner with Sales and the Go-To-Market organization to shape, scope, and position engagements, contribute to customer discovery and proposal development, and define measurable business outcomes bridging the Sales promise to Delivery. Responsibilities include Engagement Management & Pre-Sales, Workflow Transformation using Miro’s API/WebSDK/MCP, Proactive Technical Optimization, Change Management & Scaling, and Strategic Alignment with Quarterly Business Reviews. Requirements include 5+ years in enterprise SaaS-related roles, pre-sales experience, strong technical fluency with APIs and enterprise IT, experience with AI and agentic workflows, analytics, executive facilitation, German & English fluency, and up to 25% travel. The engagement model is fractional (up to three enterprise customers at 33/50/100%), focused on strategic advisory rather than training or custom development, with a collaborative, diverse culture and a benefits package.