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At SmartBear, products like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr provide complete visibility to over 16 million developers across more than 32,000 organizations. They are hiring a Renewals Specialist to nurture customer relationships, act as a trusted advisor, and drive retention, loyalty, and growth for SmartBear’s software. Responsibilities include strategically engaging customers to align goals, ensuring account retention and lifetime value, driving onboarding and adoption to maximize license utilization, and expanding accounts through cross-sell of additional products. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience preferred, strong communication and problem-solving skills, and the ability to work remotely or onsite as needed. SmartBear emphasizes growth, a people-centered culture, equal opportunity employment, and transparent total rewards, with a base salary plus on-target commission estimated at $80,000–$85,000, plus benefits and hybrid work options.

SmartBear builds software quality solutions, using HaloAI to provide visibility and automation, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Junior Software Engineer role focuses on building new and ongoing products, including Agentic AI offerings, across API Design and Management, Testing, and Observability, as part of a small, growing team of full-stack engineers. You will design and maintain back-end services to expose Generative AI capabilities, rapidly validate new use cases, perform code reviews across the stack, and deliver working code on time while preserving a strong end-user experience. Requirements include 1+ years of production software development, a solid understanding of HTTP and REST, the ability to translate ambiguous requirements into working code, and proactive English communication; we value intelligence, humility, hard work, and an inclusive culture. Headquartered in Somerville, MA with offices worldwide, SmartBear offers a competitive total rewards package (base salary estimated at $110,000–$130,000) plus bonuses, benefits, professional development, flexible time off, and hybrid work options, all within an inclusive, People-and-Culture driven environment with CEO/CTO visibility.

SmartBear emphasizes quality with HaloAI to improve software delivery and is trusted by 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Contracts Manager will review, draft, and negotiate customer-facing SaaS contracts and NDAs, act as a primary partner to Sales, and own SmartBear’s Contract Lifecycle Management program (Ironclad). The role requires collaborating with Finance, Deal Desk, and Security to move deals through approvals, supporting customer diligence, and maintaining templates, SOPs, and training materials. Qualifications include 5+ years in SaaS/tech contract management, strong B2B negotiation skills, CLM experience (Ironclad preferred), excellent project management, and knowledge of confidentiality, liability, indemnification, and data security, with Salesforce and AI-based contract review tools a plus. SmartBear offers growth opportunities, an inclusive, hybrid-work culture, pay transparency, and a base salary range of $94,000–$110,000 USD, plus total rewards such as bonuses and benefits.

SmartBear is seeking a Social Media Manager to enhance its engagement with audiences across various platforms, playing a pivotal role in brand growth and product promotion. The manager will collaborate with internal teams to develop a cohesive social media strategy, create engaging short-form content, and support executive thought leadership while tracking trends in the tech and developer communities. Candidates should have over five years of experience in managing organic social media in a B2B or tech environment, strong writing skills, and familiarity with influencer marketing. SmartBear emphasizes a supportive workplace culture that values diversity and inclusion, investing in employee development and well-being. The company offers a competitive compensation package, including a base salary and potential bonuses, alongside flexible work options.

SmartBear is committed to enhancing software quality through automation and visibility in development processes, serving over 16 million professionals across various renowned organizations. The company is seeking a Junior Software Engineer to contribute to the development of new products, including those utilizing Generative AI in API design, management, testing, and observability. This role involves collaborating with a small team to build and maintain back-end services while ensuring a high standard of engineering quality and a positive end-user experience. SmartBear promotes a inclusive workplace culture, values diverse perspectives, and is driven by ethical corporate practices and social responsibility. The compensation for this role includes a competitive salary, performance bonuses, and comprehensive benefits, with an emphasis on professional growth and work-life balance.

SmartBear is seeking a Content Associate to join their Corporate Marketing team, where they will manage and coordinate content initiatives to align with campaign priorities. This role involves 70% project management and 30% writing, focusing on maintaining an organized editorial calendar and enforcing content standards across various teams. Responsibilities include developing high-impact content, collaborating on social media presence, and tracking content performance for optimization. Candidates should have 2-4 years of relevant experience, strong organizational and communication skills, and a familiarity with project management tools and content creation. SmartBear emphasizes an inclusive and dynamic workplace, offering competitive compensation and opportunities for career growth and professional development.

SmartBear is a company that provides essential tools for developers to enhance their software releases, boasting a user base of over 16 million across notable organizations like Adobe and Microsoft. The role of Growth Marketing Manager involves leading demand generation strategies to drive pipeline growth for core accounts, utilizing integrated marketing campaigns that leverage webinars, content syndication, and other engagement tactics. The position requires collaboration with sales and product marketing teams to resonate with decision-makers and achieve revenue goals. Ideal candidates should have a minimum of three years of B2B growth marketing experience, particularly in SaaS, alongside proficiency in marketing technology platforms. SmartBear promotes an inclusive and supportive workplace culture, emphasizing career growth, ethical practices, and transparent compensation.