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Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future. As a Staff Software Engineer on the Issues team, you’ll set the technical direction for the core Issue Platform, owning how issues are stored and queried and transforming a list of problems into a clear picture of what’s happening. You’ll design systems that support root-cause analysis with Seer, draft fixes, and ensure complete incident records with fast, queryable access across PostgreSQL, ClickHouse, and the Kafka pipelines. You’ll lead across teams (Ingest, AI/ML, Issues), help engineers tackle large, ambiguous problems, and surface what matters without noise for both UI and API access. Qualifications include 8+ years of Python backend experience, leadership of high-scale distributed systems, building or scaling a search/query system, a product-minded approach, strong communication, and a commitment to equal opportunity, inclusion, and accessibility.

Sentry is a software company that helps developers fix errors and performance issues, trusted by 200,000+ organizations and pursuing an AI-native future. The Streaming Platform team is building the next generation of ingestion and real-time processing infrastructure to handle hundreds of thousands of events per second with low latency and reliability, and to simplify Kafka usage, auto-scale consumers, and manage state at scale. The role entails designing, building, and operating streaming components (Kafka, the streaming runtime, APIs) and implementing high-throughput, correct stream processing with guarantees like delivery, checkpointing, and watermarking. You’ll also develop automation and control planes for Kafka fleet management, improve observability and failover for mission-critical systems, and collaborate with product engineers to provide developer-friendly abstractions and fast time-to-production. Requirements include 2–3 years in distributed systems or real-time streaming, proficiency in Python, Rust, Go, or Java, cloud/Kubernetes/AWS/GCP experience, with Kafka/Flink/Spark as nice-to-have; compensation ranges are provided (CAD/USD), along with benefits, equal opportunity, accommodations, and applicant privacy policies.

Sentry’s Foundational Storage team builds and supports the stateful storage systems that all products rely on—object storage, relational databases, key-value stores, and caches—and the libraries and APIs that make them durable, secure, and easy to use as traffic grows. As a Senior Software Engineer on the team, you’ll design and operate these storage systems, tackle data consistency and performance challenges, and work with product teams to plan migrations and adoption of the tools you build. You’ll implement in Rust and Python, develop advanced testing including production-scale chaos tests, own latency and availability SLOs, and help other teams with storage abstractions, routing, and back-end optimization. Requirements include 5+ years of distributed, stateful systems experience, production-scale object storage/DBs/cache experience, proficiency in systems languages (Rust, Go, C++, Java) and Python, Kubernetes experience, and familiarity with Terraform; strong English communication; nice-to-haves include building shared libraries or internal APIs and data migrations. The role offers CAD 200k-420k base pay plus benefits, with Sentry committed to equal opportunity, open-source principles, accommodations for disabilities, and a privacy policy for applicant data.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as the standard in modern application monitoring while building toward an AI-native future. The Security Team protects customers, code, and everything in between, operating as a small, high-trust group that collaborates with product and engineering to embed secure practices from design through deployment. As a Security Engineer, you’ll contribute to security reviews, threat modeling, vulnerability management, secure-by-design advocacy, and the integration of security tooling into CI/CD while maturing vulnerability programs and supporting bug bounty and responsible disclosure. You’ll validate findings with scanning, manual testing, and penetration testing across Sentry’s apps, SDKs, and cloud platform, and stay ahead of emerging threats related to agentic product features and AI-assisted development. Qualifications include 2-5 years of relevant experience, a CS degree or equivalent, hands-on experience with security reviews, SDLC, secure CI/CD, architecture reviews, threat modeling, vulnerability management, and familiarity with Python, TypeScript, Go, or Rust, plus cloud technology knowledge; the role offers a CAD 162,000–200,000 salary range plus benefits and a strong commitment to equal opportunity and accommodations.

Sentry helps developers fix errors and performance issues before users notice, serving 200,000+ organizations and pursuing an open-source, AI-native future as today’s application monitoring standard. The Billing team sits at the intersection of product, finance, and infrastructure and ensures every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed, directly affecting revenue and customer trust. The Senior Software Engineer will architect and scale Sentry’s billing infrastructure, building the next generation of the usage tracking pipeline that processes hundreds of billions of events daily with low latency and financial-grade accuracy, and design flexible pricing primitives for per-event usage and enterprise contracts. You’ll tackle data consistency challenges unique to billing—like event delays, retroactive pricing changes, and distributed count reconciliation—while collaborating with product, engineering, BizOps, marketing, and sales to enable rapid product experiments and maintain revenue accuracy. The base salary range is CAD 227,000 to 420,000, with eligibility for benefits and incentive compensation; Sentry is an equal-opportunity employer that supports accommodations, and further details are available in the Applicant Privacy Policy.

Sentry is a leading application monitoring platform trusted by 200,000+ organizations, helping developers fix errors and performance issues faster while building an AI-native future. The role treats Support as an engineering discipline, architecting the Technical Support engine and serving as the Technical Lead for Agentic Operations, blending deep human expertise with autonomous systems and ensuring a human-in-the-loop for complex inquiries. Responsibilities include deep-dive debugging across polyglot environments, advising senior enterprise engineers on architectural challenges, troubleshooting SDKs, feeding insights back to product teams, and building deterministic, autonomous resolution paths, context provisioning, and agent tooling in line with the Seer philosophy. Qualifications call for 5–8+ years in technical support, systems engineering, or software development, strong coding skills (Python/JavaScript/Java/Ruby), deep knowledge of distributed systems, AI/automation literacy, and excellent communication, with bonus points for Open Source contributions or prior development experience. Compensation includes a base salary of $125k–$150k plus benefits, with a commitment to equal opportunity and accommodations for disabilities, and information on applicant privacy policy and benefits details.

Sentry is a fast-growing software company trusted by over 200,000 organizations, aiming to fix errors and performance issues before users notice, with an AI-native future. The Security Team protects customers, code, and operations, working cross-functionally to prevent security risks and build detection, response, IAM, and governance capabilities as the company scales. The role involves maintaining and enhancing detection systems, building agentic triage and automation, conducting investigations, incident response, IAM work, and researching emerging threats across a complex cloud environment. Qualifications include 2-5 years in detection/response or security engineering, a relevant degree or equivalent, hands-on experience with alert triage, detection tuning, IAM, EDR/SIEM tooling, Python, and cloud technologies (AWS, GCP, Azure, Kubernetes, Docker, Terraform), with a note that applications are welcome even if not all criteria are met. Compensation is CAD 162,000–200,000 base plus benefits (equity, paid time off, health insurance), with equal opportunity and accommodations, and Sentry’s open-source, developer-forward culture emphasizing accessibility.

Sentry is a leading application monitoring company that helps developers fix errors and performance issues quickly and is pursuing an AI-native future. It’s expanding its Technical Customer Success team to support a growing global customer base and drive deeper adoption of the Sentry Platform. The Technical Customer Success Manager will act as a product expert, handling onboarding, value realization, retention, and growth opportunities while collaborating with AEs, SEs, and Engineering to align customers’ technical and business goals. Required qualifications include a BS in CS or related field, 5+ years in customer-facing roles, a strong technical background in DevOps/monitoring/cloud-native platforms, experience with complex multi-divisional customers, and effective cross-functional communication; bonus for developer/devops and monitoring expertise. Sentry emphasizes equal opportunity and accessibility, maintains an inclusive culture and open-source ethos, and provides accommodations for applicants with disabilities.

Sentry helps developers fix errors and performance issues before users notice, so teams can spend more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and is building an AI-native future. The role is a Technical Support Engineer where Support is an engineering discipline, and Sentry seeks a veteran to architect the Technical Support engine by combining deep human expertise with autonomous agentic systems and acting as the orchestrator with a seamless "Human-in-the-Loop" path for complex questions. Responsibilities include performing root-cause analysis and deep-dive debugging across polyglot environments, serving as a strategic consultant for senior engineers at large enterprises, troubleshooting SDK implementations, and building a feedback loop to prioritize high-impact fixes while engineering deterministic agentic operations with MCP, knowledge engineering, and the Seer philosophy of autonomous resolution. Qualifications include 4+ years in technical support engineering or software development, strong coding foundations in Python/JavaScript/Java/Ruby, deep understanding of distributed systems and APIs, AI/automation literacy, exceptional communication, with bonuses for open-source contributions or prior software development experience; the base CAD salary is 100,000–125,000 plus benefits, and Sentry provides equal opportunity and accommodation policies.