The Ampin App
deep insights into the Atlassian community

This role sits in Miro’s Demand Generation team within Integrated Marketing and partners with Campaigns, Marketing Ops, and Regional Marketing to drive enterprise, data-driven pipeline growth across new logos and existing customers. As Senior Specialist, Demand Generation, you’ll own the execution and optimization of lifecycle, ABM, and nurture programs, designing and scaling campaigns across acquisition, nurture, activation, and expansion to improve engagement and conversion. You’ll collaborate with cross-functional teams to implement both scaled (1:many) and tailored (1:few/1:1) programs, and continuously improve performance through testing, insights, and optimization at the intersection of execution and experimentation. Responsibilities include building lifecycle programs and experiments; partnering with Campaigns, Design, and Content; scaling ABM playbooks with regional teams; overseeing execution quality with Marketing Ops; building Marketo infrastructure; defining dashboards and ensuring data quality and Salesforce attribution; and integrating AI tools to accelerate workflow. Requirements include 4+ years in Lifecycle Marketing/Demand Gen/ABM in Enterprise B2B, 1+ year hands-on Marketo and Salesforce, proven ability to drive measurable engagement and conversion, ABM experience, strong segmentation and personalization, creative messaging, analytics and dashboard skills, and excellent cross-functional communication with AI tool experience; and benefits include equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture.

This role sits within Miro’s Demand Generation team and supports the Enterprise, sales-led motion by driving predictable pipeline growth through data-driven demand programs that target both new logos and existing customers. As Senior Specialist, Demand Generation, you’ll own end-to-end lifecycle, ABM, and nurture programs, designing and scaling campaigns across acquisition, nurture, activation, and expansion to improve engagement and conversion across target accounts. You’ll collaborate with cross-functional teams to execute both scaled and personalized programs, lead experimentation and optimization, build lifecycle infrastructure in Marketo, and define dashboards to ensure data quality and alignment with Salesforce while integrating AI tools to speed workflows. Requirements include 4+ years in lifecycle/demand gen/ABM in Enterprise B2B, 1+ year Marketo/Salesforce experience, a proven track record building lifecycle programs and ABM playbooks, strong segmentation/personalization, and strong analytical and creative, cross-functional collaboration skills. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive culture, and a mission to empower teams to create, with a commitment to belonging and information on the Recruitment Privacy Policy.

- This role sits in Miro's Demand Generation team within Integrated Marketing, collaborating with Campaigns, Marketing Ops, and Regional Marketing to drive Enterprise pipeline through demand generation across target accounts, including both new logos and existing customers. - As Senior Specialist, Demand Generation, you will own the design and optimization of lifecycle, ABM, and nurture programs to grow pipeline, crafting campaigns across acquisition, nurture, activation, and expansion to boost engagement and conversions. - You will partner with cross-functional teams to deliver both scaled (1:many) and tailored (1:few/1:1) programs, continually lifting performance through testing, insights, and data-driven optimization. - Responsibilities include building lifecycle programs, running experiments and A/B tests, translating campaign narratives into lifecycle executions, scaling ABM playbooks with regional teams, and maintaining Marketo infrastructure with QA and alignment to Salesforce. - Requirements include 4+ years in Lifecycle Marketing, Demand Gen, or ABM in Enterprise B2B, 1+ year of hands-on Marketo and Salesforce experience, a track record of measurable engagement and conversion, strong segmentation and analytics, cross-functional communication, and a willingness to apply AI tools; the role offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend.

This role, Senior Specialist, Demand Generation, sits in Miro’s Demand Generation team within Integrated Marketing and partners with Campaigns, Marketing Ops, and Regional Marketing to drive predictable pipeline growth for Enterprise sales across new logos and existing customers through data-driven demand programs. You’ll own the execution and optimization of lifecycle, ABM, and nurture programs, design campaigns across acquisition, nurture, activation, and expansion, and work to improve engagement and conversion across target accounts. You’ll partner with cross-functional teams to deliver both scaled (1:many) and tailored (1:few/1:1) programs, continuously improve performance via testing and insights, and fuse lifecycle marketing fundamentals with a data-driven experimentation approach. Requirements include 4+ years in Lifecycle Marketing/Demand Gen/ABM in Enterprise B2B, 1+ year hands-on Marketo and Salesforce, a proven track record of driving measurable engagement and conversion, ABM experience, strong analytics and dashboard skills, cross-functional communication, and the ability to apply AI tools and workflows to improve efficiency and outcomes. Perks include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside a diverse, collaborative culture; Miro emphasizes belonging and inclusion as a global company with a mission to empower teams to create the next big thing.

The role is Senior Specialist, Demand Generation within Miro's Demand Generation team, supporting the Enterprise sales-led motion and driving predictable pipeline by creating and converting high-quality demand across target accounts. You will own the execution and optimization of lifecycle, ABM, and nurture programs, designing campaigns across acquisition, nurture, activation, and expansion, and partnering with cross-functional teams to deliver both scalable (1:many) and highly personalized (1:few/1:1) programs. Responsibilities include building lifecycle programs for Enterprise customers and prospects, running experiments and A/B tests to improve conversion, translating campaigns into lifecycle executions with Campaigns/Design/Content, scaling ABM playbooks with regional teams, and managing Marketo/Salesforce infrastructure and reporting. Requirements include 4+ years in enterprise B2B lifecycle marketing or ABM, 1+ year hands-on Marketo and Salesforce, a proven track record of driving engagement and conversion, strong segmentation/personalization, analytics, cross-functional communication, and a demonstrated ability to apply AI tools to workflows. Miro offers benefits such as equity, wellbeing and equipment allowances, an L&D stipend, and a culture that emphasizes diversity, belonging, collaboration, and growth across a global team.

This role sits in Miro’s Demand Generation team within Integrated Marketing and partners with Campaigns, Marketing Ops, and Regional Marketing to drive Enterprise pipeline growth through data-driven demand across target accounts. As Senior Specialist, Demand Generation, you’ll own the execution and optimization of lifecycle, ABM, and nurture programs across acquisition, activation, engagement, and expansion, delivering scalable (1:many) and tailored (1:few / 1:1) programs to improve engagement and conversion. You’ll build and optimize lifecycle programs, run experiments and A/B tests, translate broader campaign narratives into effective lifecycle executions, and partner with regional teams to develop and scale ABM playbooks that drive high-value account engagement and conversion. You’ll need 4+ years of Lifecycle Marketing, Demand Generation, or ABM experience in Enterprise B2B, 1+ year of hands-on Marketo and Salesforce experience, a track record of measurable funnel impact, strong analytics and dashboard skills, and the ability to apply AI tools to improve efficiency. Miro offers a global benefits package including equity, wellbeing, equipment allowance, and an L&D stipend, and emphasizes diversity, inclusion, and belonging as core to its culture and mission.

This role sits within Miro’s Demand Generation team, part of Integrated Marketing, partnering with Campaigns, Marketing Ops, and Regional Marketing to drive predictable pipeline growth for enterprise by creating, capturing, and converting high-quality demand across target accounts. As Senior Specialist, Demand Generation, you will own the execution and optimization of lifecycle, ABM, and nurture programs across acquisition, nurture, activation, and expansion to improve engagement and conversion across target accounts. You’ll collaborate with cross-functional teams to deliver both scaled (1:many) and tailored (1:few/1:1) programs, run experiments, build lifecycle infrastructure in Marketo, define dashboards, and integrate AI tools to accelerate campaigns and optimization. Requirements include 4+ years in Lifecycle Marketing/Demand Gen/ABM in Enterprise B2B, 1+ year with Marketo and Salesforce, a proven ability to drive measurable engagement and conversion, ABM experience, strong segmentation/personalization, creative and analytical skills, and cross-functional communication, with experience applying AI workflows. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, L&D stipend), a diverse, inclusive culture, and the opportunity to contribute to a mission-driven company that supports growth and collaboration across a global team.

- The Senior Specialist, Demand Generation role sits in Miro’s Demand Generation team within Integrated Marketing and partners with Campaigns, Marketing Ops, and Regional Marketing to drive enterprise pipeline growth across new logos and existing customers using data-driven lifecycle, ABM, and nurture programs. - You will own the execution and optimization of lifecycle programs across acquisition, nurture, activation, and expansion, designing both scaled (1:many) and tailored (1:1) campaigns to improve engagement and conversion across target accounts, and continuously improve performance through testing and insights. - Responsibilities include building and maintaining lifecycle infrastructure in Marketo, defining dashboards and reporting, partnering with Campaigns, Design, Content, and Marketing Ops, scaling ABM playbooks with regional teams, and integrating AI tools to accelerate campaign build, QA, content creation, analysis, and optimization. - Requirements: 4+ years in Lifecycle Marketing, Demand Gen, or ABM in Enterprise B2B; 1+ year of hands-on Marketo and Salesforce experience; proven track record of driving engagement and conversion across the funnel; ABM experience; strong segmentation/personalization; creative and analytical mindset; cross-functional communication; and ability to apply AI tools. - What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend; a diverse, collaborative team with location-specific benefits; and information about Miro as a mission-driven company focused on empowering teams to create the next big thing.

The role sits in Miro’s Demand Generation team within Integrated Marketing, partnering with Campaigns, Marketing Ops, and Regional Marketing to support the Enterprise sales-led motion and drive predictable pipeline growth by creating, capturing, and converting high-quality demand across target accounts, across both new logos and existing customers, with data-driven programs to accelerate revenue and improve conversion. As a Senior Specialist, Demand Generation, you will own the execution and optimization of lifecycle, ABM, and nurture programs that drive pipeline growth, design and scale campaigns across acquisition, nurture, activation, and expansion, and partner with cross-functional teams to deliver both scaled (1:many) and tailored (1:few/1:1) programs while continuously testing and optimizing performance. The role sits at the intersection of execution and experimentation, blending lifecycle marketing fundamentals with a data-driven approach to scale impact, including building and optimizing lifecycle programs for Enterprise customers and prospects, owning hypotheses and A/B testing, and bringing creative angles and lightweight experiments to improve engagement and conversion. You’ll translate broader campaign narratives into lifecycle executions, collaborate with Campaigns, Design, and Content, develop ABM playbooks with regional and field teams, work with Marketing Ops to scope briefs and oversee QA, build and maintain Marketo infrastructure (lists, engagement programs, triggers, tokens, templates), and define dashboards to track performance and ensure data quality and alignment with Salesforce while integrating AI tools to accelerate workflows. Requirements include 4+ years in Lifecycle Marketing, Demand Generation, or ABM in Enterprise B2B, 1+ year of hands-on Marketo and Salesforce experience, a proven track record of driving engagement and conversion, ABM program experience, strong segmentation and personalization skills, a creative and analytical mindset with dashboards and experimentation, excellent cross-functional communication, and demonstrated ability to apply AI tools; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, along with location-specific details and Miro’s commitment to diversity, belonging, and recruitment privacy.

- This role sits in Miro’s Demand Generation team and aims to drive Enterprise pipeline growth by creating and optimizing lifecycle, ABM, and nurture programs for both new logo acquisitions and existing customers. - As Senior Specialist, Demand Generation, you will own the execution and optimization of lifecycle programs, run experiments (A/B tests), and design 1:many and 1:1 campaigns in partnership with Campaigns, Design, Content, and Marketing Ops to improve engagement and conversion. - You’ll build and maintain lifecycle infrastructure in Marketo, manage engagement programs and dashboards, ensure data quality and alignment with Salesforce, and integrate AI tools to accelerate workflows. - Requirements include 4+ years in Lifecycle Marketing/Demand Gen/ABM in Enterprise B2B, 1+ year hands-on Marketo/Salesforce experience, a proven track record of driving engagement and conversions, strong analytics, and cross-functional communication skills. - The position offers benefits such as equity, wellbeing and equipment allowances, Learning & Development stipends, and a focus on diversity and inclusion, with details varying by location and a Recruitment Privacy Policy in place.

The role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and combines a PLG + sales motion with a focus on converting high-intent users. It’s a build role to create and operate a scaled demand engine between self-serve and sales, capturing friction-point users and converting them quickly through human-led engagement with AI embedded in targeting, routing, and execution from day one. Responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and collaborating with SMB reps; also partnering with Marketing Ops on routing, enrichment, automation, implementing attribution and incrementality frameworks, and building impact dashboards. Requirements: proven experience building demand or growth motions from scratch, strong execution, deep understanding of funnel mechanics, routing, and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI into workflows for targeting, routing, and decision-making. What’s in it for you: equity and benefits like wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse and collaborative team and information about Miro’s mission to belong, with location-specific benefits noted in the Global Miro benefits board.

The role sits in Miro's Integrated Marketing and collaborates with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics to operate a hybrid product-led plus sales motion that converts high-intent users in the funnel. It's a build-from-scratch role focused on conversion, creating a scaled demand engine between self-serve and sales, with AI embedded in targeting, routing, and execution from day one. Responsibilities include standing up inbound chat on high-intent surfaces, running outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and building AI-enabled routing, enrichment, and automation with clear attribution and dashboards. Requirements include proven experience launching demand or growth motions from scratch, a strong execution mindset, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI for targeting and decision-making. Miro offers equity, wellbeing benefits, a WFH equipment stipend, Learning & Development support, and a diverse, inclusive culture, with location-specific benefits and recruitment/privacy policies.

- The role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and uses a hybrid PLG plus sales motion to convert high-intent users within the funnel. - The focus is on conversion, building a scaled demand engine between self-serve and sales, with AI embedded in targeting, routing, and execution from day one. - Key responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, aligning with SMB reps and Marketing Ops, and building attribution dashboards while rapidly testing and iterating. - Requirements include proven experience building demand or growth motions from scratch, a strong execution instinct, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and a practical approach to integrating AI into workflows. - About Miro: a global company with a diverse, inclusive culture, offering benefits and growth opportunities, and a description of Miro as a visual collaboration platform with over 100 million users; recruitment privacy policies apply.

- The role sits in Miro's Integrated Marketing team, partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and operates a hybrid PLG + sales motion where demand is generated inbound and monetized through self-serve and sales-assisted conversion. - The role focuses on conversion by building a scaled demand engine that sits between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. - You’ll build and launch the engine, stand up inbound chat across high-intent surfaces (pricing, product, upgrade), design outbound programs using propensity modeling, own the full funnel from first touch to conversion, and develop routing, enrichment, and automation workflows with AI, plus define attribution and dashboards and iterate rapidly based on data. - Requirements include proven experience building and operating demand or growth motions from scratch, strong execution skills to ship quickly, deep understanding of funnel mechanics, routing, and attribution, experience working with sales teams in high-velocity environments, and a practical, AI-enabled approach that translates data into action. - What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and being part of a diverse, inclusive team; Miro is a global platform serving 100M+ users and 250,000+ companies, with a mission to empower teams to create the next big thing.

- This role sits in Integrated Marketing, partnering with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and uses a hybrid product-led and sales motion focused on conversion rather than top-of-funnel. - You’ll build and operate a scaled demand engine between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. - Responsibilities include launching inbound chat on high-intent surfaces, designing outbound programs with propensity modeling, owning the full funnel from first touch to conversion, and building AI-enabled routing, enrichment, attribution frameworks, dashboards, and cross-functional processes with SMB reps and Marketing Ops. - Requirements include proven experience building demand or growth motions from scratch, strong execution, deep understanding of funnel mechanics and attribution, ability to work with sales in high-velocity environments, and a practical, integrative approach to AI. - Benefits include equity and global benefits, along with location-specific details, and the company emphasizes diversity, belonging and collaboration, with links to life at Miro and privacy/policy information.

This role sits in Integrated Marketing and partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, operating a hybrid PLG + sales motion where demand is generated inbound and monetized through a mix of self-serve and sales-assisted conversion. The focus is on converting high-intent users who are already in the funnel but aren’t converting today, by building a scaled demand engine that sits between self-serve and sales and embeds AI in targeting, routing, and execution from day one. You’ll build and launch the engine end-to-end, stand it up from zero, own the full funnel from first touch to conversion, and create inbound chat on high-intent surfaces to accelerate speed and conversion. Responsibilities include outbound programs using propensity modeling, collaboration with SMB reps, Marketing Ops for routing and automation with AI, and defining attribution/incrementality dashboards to demonstrate impact and drive rapid iteration. Requirements include proven experience building demand/growth motions from scratch, strong execution, deep funnel, routing, and attribution knowledge, cross-functional work with Sales, Marketing Ops, and Product, and a practical approach to AI; the role offers benefits such as equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture at Miro.

This role sits in Integrated Marketing, partnering with SMB Sales, and aims to convert high-intent users by building a scaled, AI-enabled demand engine between self-serve and sales. It’s a build-from-zero position focused on conversion, including standing up inbound chat on high-intent surfaces and outbound programs using propensity modeling. You’ll own the full funnel from first touch to conversion, drive pipeline and ARR, work with SMB reps for high-velocity conversion, and partner with Marketing Ops to build AI-enabled routing, enrichment, and automation with day-one attribution. Requirements include proven experience building growth motions from scratch, rapid execution, deep understanding of funnel mechanics and attribution, cross-functional collaboration with Sales/Marketing Ops/Product, and a practical AI integration approach. Miro offers equity and benefits, a diverse and inclusive culture, and information about life at Miro and recruitment privacy policy.

This role sits in Miro's Integrated Marketing team and partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics to operate a hybrid product-led growth and sales-assisted demand motion, where demand is largely inbound and product-driven but monetized through self-serve and sales conversions. The focus is on conversion: you’ll build a scalable demand engine that sits between self-serve and sales to capture high-intent users at friction points and convert them quickly through human-led engagement, with AI embedded in targeting, routing, and execution from day one. You’ll build and launch the engine, stand up inbound chat on high-intent surfaces, design outbound programs using propensity modeling, own the full funnel from first touch to conversion, and collaborate with SMB reps and Marketing Ops to create AI-enabled routing, enrichment, automation, attribution frameworks, and dashboards. Requirements include proven experience building demand or growth motions from scratch, strong execution and funnel expertise (routing and attribution), cross-functional work with Sales, Marketing Ops, and Product, and a practical, judicious use of AI to improve targeting and decision-making. The role offers equity and benefits (including wellbeing support, WFH equipment allowance, and an L&D stipend) within Miro’s diverse, collaborative culture that emphasizes belonging and inclusive growth; recruitment privacy policies apply.

The role sits in Integrated Marketing at Miro and collaborates with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, operating a hybrid product-led growth plus sales motion to convert high-intent users rather than just drive traffic. You’ll build and operate a scaled demand engine between self-serve and sales, including inbound chat on high-intent surfaces and outbound programs using propensity modeling, owning the full funnel from first touch to conversion with AI embedded from day one. You’ll stand up the inbound/outbound conversion engine, design dashboards, define attribution and incrementality frameworks, and partner with SMB reps and Marketing Ops to implement AI-enabled routing, enrichment, and automation with rapid testing and iteration. The role requires proven experience building growth motions from scratch, deep understanding of funnel mechanics and attribution, experience with high-velocity sales teams, and the practical use of AI to improve targeting, routing, and decision-making with sound judgment. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse and inclusive culture and access to Miro’s Recruitment Privacy Policy.

This role sits in Integrated Marketing, partners with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics, and operates a hybrid PLG + sales motion with a focus on conversion through a scaled demand engine between self-serve and sales. You’ll build from zero and own the motion end-to-end, launching inbound chat on high-intent surfaces, designing outbound programs using propensity modeling, and embedding AI in targeting, routing, and execution to convert high-intent users quickly. Responsibilities include owning the full funnel from first touch to conversion, driving high-velocity pipeline and ARR with SMB reps, and partnering with Marketing Ops to build routing, enrichment, and automation workflows with AI embedded throughout. You’ll define attribution and incrementality frameworks from day one, build dashboards to show impact, and rapidly test and iterate based on real conversion data, with a strong emphasis on data-driven action. Requirements include proven experience building demand motions from scratch, strong execution, deep understanding of funnel mechanics and attribution, experience with sales teams in high-velocity environments, and a practical, AI-enabled approach; in return, Miro offers equity, wellbeing benefits, a WFH equipment allowance, a learning stipend, and a culture focused on belonging and collaboration.

Miro is a fast-growing engineering company building a global collaboration platform and is seeking a Senior Network Site Reliability Engineer to improve reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation and Infrastructure as Code. The Foundations & Network team builds stable, secure, and highly available AWS infrastructure, owns IaC, and provides governance and automated workflows for deployment and operation. You’ll improve AWS operations, lead CI/CD pipelines for IaC deployment, implement automation and observability, maintain Terraform code, manage Amazon Load Balancers and CloudFront, and participate in incident response and governance of Cloud WAN infrastructure. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as SRE/DevOps/Network/Software Eng, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), CDN and networking expertise, Terraform, DevOps/CI/CD practices, Linux and scripting, and Agile cross-functional project experience; nice-to-haves include Kubernetes, governance/safety controls, large-scale CDN or edge environments, multi-cloud familiarity, and exposure to GCP/Azure. Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning & development stipend, with location-specific details, alongside Miro’s emphasis on belonging and diversity across its 13 hubs serving 100M+ users.

Miro, a fast-growing engineering company building a global collaboration platform, is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production AWS environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. You’ll join the Foundations & Network team, which builds stable, secure, and highly available AWS infrastructure, owns IaC and governance, and develops automated workflows; you will work on CI/CD pipelines, automated IaC deployment, observability, incident response, Terraform code maintenance, and managing Amazon Load Balancers and CloudFront to optimize traffic and end-user experience. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network/Software Engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, and scripting, plus experience delivering cross-functional Agile projects; nice-to-haves include Kubernetes, cloud governance and security controls, CDN expertise, global-scale exposure, and basic GCP/Azure. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details available on Miro’s benefits board. About Miro: a visual workspace for collaboration used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees across 13 hubs, emphasizing diversity, collaboration, and an inclusive culture to empower teams to create the next big thing, in line with its Recruitment Privacy Policy for applicants.

Miro's Foundations & Network team is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The role involves owning all IaC (Terraform) and CI/CD pipelines, implementing automation and observability across infrastructure, contributing improvements, participating in production incident response, and maintaining AWS components such as load balancers, CloudFront, and Cloud WAN governance. Key requirements include 8+ years in infrastructure, reliability, networking, or software engineering; 6+ years in SRE/DevOps or similar roles; hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront); strong networking (TCP/IP, HTTP/S, DNS, BGP, IPv6); Terraform and DevOps/CI/CD expertise; Linux and scripting skills; and cross-functional Agile collaboration. Nice-to-have skills include containers/Kubernetes, AWS governance and security controls, experience with large-scale CDN/edge or traffic routing, globally distributed infrastructure experience, and basic exposure to GCP or Azure. Miro offers global benefits including equity, wellbeing support, equipment allowance, an annual learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

Miro is a fast-growing engineering company building a global collaboration platform and is seeking a Senior Network Site Reliability Engineer to improve reliability, availability, and scalability of its production AWS infrastructure through cloud automation, Infrastructure as Code, and operational excellence. The Foundations & Network team focuses on building stable, secure, highly available AWS solutions, owning IaC, governance, and automated workflows at scale. Responsibilities include enhancing AWS operations, leading CI/CD pipelines for IaC deployment, implementing automation and observability, maintaining Terraform code, managing Amazon Load Balancers and CloudFront, contributing to CloudWan infrastructure, and participating in production incident rotation. Requirements include 8+ years in infrastructure/reliability/engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform IaC expertise, DevOps/CI/CD practices, Linux proficiency, and Python/Bash scripting, with nice-to-haves like Kubernetes, security controls, large-scale CDN/edge, global infra experience, and basic GCP/Azure exposure. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and collaborative culture, and a mission to empower teams to create the next big thing, with a strong emphasis on belonging and inclusion and a Recruitment Privacy policy.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence across AWS. The Foundations & Network team builds stable, secure, highly available AWS solutions, owns IaC workflows, governance, and administration of cloud resources, and provides automated workflows for the cloud. Responsibilities include improving AWS operations, leading CI/CD pipelines (GitLab/GitHub), implementing automation and observability, maintaining Terraform code, managing Amazon Load Balancers and CloudFront, and developing governance for Cloud infrastructure and CloudWan. Requirements include 8+ years in infrastructure/reliability, 6+ years as SRE/DevOps/Network/Software engineer, hands-on AWS (EC2, VPC, ALB, S3, Route 53, CloudFront), Cloud WAN, Terraform, DevOps/CI/CD, Linux, Python/Bash, and strong cross-functional Agile collaboration; nice-to-haves include containers/Kubernetes, security controls, CDN/edge/traffic-routing, and multi-cloud experience (GCP/Azure). Benefits include equity, wellbeing support, WFH equipment allowance, and an annual Learning & Development stipend, with Miro valuing a diverse, collaborative, global team and belonging across 13 hubs serving 100M+ users.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns IaC, and enforces governance policies, with the role involving CI/CD pipelines, automated IaC deployment, observability, and incident response. You’ll maintain and develop Terraform code, optimize Amazon Load Balancers and CloudFront distributions, and work on governance and CloudWan infrastructure to improve traffic distribution and end-user experience. Required qualifications include 8+ years in infrastructure/reliability or related fields, 6+ years as SRE/DevOps/Network/Software engineer, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking knowledge, Terraform, Linux/python/bash, and cross-functional Agile delivery with strong problem-solving. Nice-to-have items include containers/Kubernetes, AWS security controls, large-scale CDN/edge experience, global infrastructure exposure, and familiarity with GCP/Azure; the role offers equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion, along with information about Miro’s mission and privacy policy.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, secure, highly available AWS infrastructure, owns all IaC, and develops automated workflows with governance policies. Responsibilities include improving AWS operations, leading CI/CD pipelines and IaC deployment, implementing automation and observability, incident response, Terraform code maintenance, and managing load balancers, CloudFront, and CloudWAN. Requirements include 8+ years in infrastructure/reliability/networking, 6+ years in SRE/DevOps or similar, hands-on AWS (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking knowledge, Terraform, and Python/Bash; nice-to-have items include containers/Kubernetes, security/governance controls, global CDN/edge experience, and familiarity with GCP or Azure. Miro offers equity, wellbeing benefits, a learning stipend, and a diverse, inclusive culture at a fast-growing global company serving 100M+ users, with a mission to empower teams to collaborate and innovate.

Miro is a fast-growing engineering company with a collaboration platform used by millions, seeking a Senior Network Site Reliability Engineer to improve the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team owns Infrastructure-as-Code, governance, and AWS administration, and the role involves building CI/CD pipelines for IaC, implementing automation and observability, maintaining Terraform code, and managing Amazon Load Balancers, CloudFront, and CloudWAN to ensure scalable traffic distribution and high Availability. Requirements include 8+ years of experience in infrastructure/reliability/networking or software, 6+ years in SRE/DevOps/Network/Software, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, and scripting, plus proven cross-functional, Agile project delivery skills. Nice-to-have skills include containers/Kubernetes, familiarity with AWS governance and security controls (SCPs and IAM), experience with large-scale CDN/edge or traffic-routing environments, globally distributed infrastructure exposure, and some GCP/Azure experience. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, and Miro emphasizes belonging, diversity, and collaboration as part of its mission to empower teams to create the next big thing.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS infrastructure, owns all IaC workflows, and enforces governance policies for cloud resources. Responsibilities include improving AWS operations, leading CI/CD pipelines for IaC deployment, implementing automation and observability, participating in production incident rotations, maintaining Terraform code, and optimizing Amazon Load Balancers and CloudFront for high availability. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront) and CDN knowledge, Terraform, DevOps/CI/CD, Linux, and scripting, plus cross-functional Agile collaboration; nice-to-haves include containers/Kubernetes, governance/security controls, large-scale CDN/edge experience, and basic GCP/Azure familiarity. Miro offers equity and wellbeing benefits, a work-from-home equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture; the company is a visual collaboration platform serving over 100 million users and 250,000 companies, with Recruitment Privacy Policy governing applicant data.

Miro, a fast-growing engineering company building a global collaboration platform, is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and AWS operations. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns IaC, provides workflows to orchestrate automated solutions, and administers governance for AWS resources. In this role you’ll improve AWS operations, lead CI/CD pipelines for IaC deployment, implement automation and observability, contribute ideas to improve the infrastructure stack, participate in production incident rotation, and maintain the Terraform codebase. You’ll be responsible for building, maintaining, and optimizing Amazon Load Balancers, configuring CloudFront distributions, and developing governance policies and CloudWan infrastructure; required qualifications include 8+ years in infrastructure/reliability, 6+ years in SRE/DevOps/Network/Software, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), Terraform, DevOps/CI/CD, Linux, Python/Bash, and strong cross-functional collaboration, with nice-to-haves like containers/Kubernetes, security controls, global infra experience, and exposure to GCP/Azure. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that emphasizes belonging; Miro also outlines its Recruitment Privacy Policy.

The Senior Manager of Application Security at Miro leads a global team to embed security across the Software Development Lifecycle—from concept to customer impact—promoting secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement, while helping adapt to AI-supported and Agentic AI workflows within the AMPED framework. The role defines and operationalizes Miro’s application security strategy, guides a multidisciplinary team across regions, and ensures security is integrated from early ideation and threat modeling through secure delivery pipelines and post-release monitoring, including the use of AI-driven development tooling. Key responsibilities include mentoring security engineers, coordinating cross-functional initiatives, driving Secure SDLC adoption in Discover/Define/Deliver, conducting threat modeling and risk reviews, managing bug bounty and third-party testing, building a Security Champions program, guiding AI-augmented tooling, providing reference architectures, defining KPIs, and collaborating with Privacy, Legal, and Compliance. The position requires 10+ years in software, application, or product security with 3+ years of leadership, deep expertise in threat modeling and SSDLC, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate across technical and business stakeholders. Miro offers equity, wellbeing benefits, a WFH equipment allowance, an Learning & Development stipend, and a diverse, inclusive culture focused on collaboration and innovation as part of a mission to empower teams to create the next big thing.

The Senior Manager of Application Security at Miro leads a global team to embed security into the Software Development Lifecycle, partnering with product and engineering to mitigate risk while accelerating development, with a focus on secure-by-default design, tooling, vulnerability management, offensive testing, and developer engagement, aligned with the AMPED framework and AI-enabled workflows. The role defines and operationalizes Miro’s application security strategy, guiding a multidisciplinary team across regions that collaborates with developers, product teams, and platform engineering from discovery and threat modeling through secure delivery and post-release monitoring, including AI-driven development tooling and Agentic AI workflows. Key responsibilities include integrating security into the Discover-Define-Deliver lifecycle, shaping Secure SDLC practices in CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, guiding AI-augmented tooling, and delivering patterns, reference architectures, and KPI-driven metrics while ensuring regulatory alignment. Requirements encompass 10+ years in software/security, 3+ years of technical leadership, expertise in threat modeling and SSDLC, experience running Security Champions and offensive security programs, governance familiarity, knowledge of AI/LLM tooling and AWS, and the ability to manage distributed teams, along with personal traits of being developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a mentor. Why join: you’ll help scale innovation with trust through AMPED, secure tooling, and AI-driven workflows; Miro offers global benefits, equity, and development opportunities, and the company emphasizes diversity, inclusion, and collaboration for a vast user base and workforce.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—by partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, with a focus on secure-by-default design, tooling, vulnerability management, offensive testing, and developer engagement, and preparing for AI-supported software development and Agentic AI workflows. The role defines and operationalizes Miro’s application security strategy in alignment with the SDLC and AMPED framework, leading a multidisciplinary team across regions that works directly with developers, product teams, and platform engineering to embed security in early ideation, threat modeling, design reviews, secure delivery pipelines, and post-release monitoring. Responsibilities include driving Secure SDLC practices, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building and scaling the Security Champions program, and guiding secure adoption of AI-augmented development tools and agentic workflows. Required qualifications include 10+ years in software or product security with at least 3 years in technical leadership, strong threat modeling and risk assessment experience, SSDLC expertise, familiarity with ISO 27001/SOC 2/OWASP, knowledge of AI/LLM tooling and AWS, and the ability to manage distributed teams and communicate with technical and business stakeholders. Desired attributes include being developer-aligned, an exceptional communicator, collaborative, pragmatic problem-solver, data-driven, and a passionate mentor; benefits include equity, wellbeing, equipment allowance, and a learning stipend, within Miro’s diverse, inclusive culture that emphasizes collaboration and innovation.

- The Senior Manager of Application Security leads a globally distributed team that embeds security into Miro’s Software Development Lifecycle, partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, and aligning with the AMPED Ways of Working and AMPED Operating Model. - The role defines and operationalizes Miro’s application security strategy, overseeing security engineers and offensive security specialists who work with developers, product teams, and platform engineering across regions, embedding security from discovery and threat modeling through secure delivery pipelines and ongoing monitoring. - Responsibilities include shaping Secure SDLC practices, integrating security into CI/CD, infrastructure-as-code, and developer tooling; managing bug bounty and third-party testing programs; building the Security Champions program; and guiding secure adoption of AI-augmented tools and Agentic AI workflows. - Requirements include 10+ years in software/security, at least 3 years of technical leadership, deep threat modeling and risk assessment experience, SSDLC expertise, governance familiarity (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate with stakeholders. - Miro emphasizes collaboration and belonging, offering a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and a mission to empower teams to create the next big thing, with a culture that values diversity and inclusion.

The Senior Manager of Application Security at Miro leads a global team to embed security into the software development lifecycle, focusing on secure-by-default development, threat modeling, tooling, vulnerability management, and offensive testing while preparing for AI-supported development and Agentic AI workflows. They will define and operationalize Miro’s application security strategy across the Discover, Define, Deliver lifecycle under the AMPED framework, collaborating with Product, Engineering, Design, Privacy, Legal, and Compliance to ensure security from ideation through post-release and secure adoption of AI tooling. Responsibilities include leading a globally distributed team of security engineers, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, scaling the Security Champions program, and guiding AI-assisted development tools, agentic workflows, reference architectures, and KPIs for secure development and vulnerability remediation. Requirements include 10+ years in software or product security, 3+ years of leadership, expertise in threat modeling (STRIDE, PASTA), SSDLC experience, governance familiarity (ISO 27001, SOC 2, OWASP SAMM), AI/LLM tooling experience, AWS, and the ability to manage distributed teams and communicate across technical and business stakeholders. The role seeks a developer-aligned, exceptionally communicative, collaborative, pragmatic, data-driven mentor who thrives in fast-moving environments, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend within Miro’s diverse and inclusive culture.

The Senior Manager of Application Security leads a global team to embed security into Miro’s Software Development Lifecycle—from concept to customer impact—and align security with the AMPED Ways of Working and evolving AI/Agentic AI workflows. You will define and operationalize Miro’s application security strategy, overseeing application security engineers and offensive security specialists who collaborate with product, engineering, and platform teams to integrate security across discovery, threat modeling, design reviews, secure delivery pipelines, and post-release monitoring, including AI-driven development tooling. Responsibilities include threat modeling and risk assessments, securing CI/CD and infrastructure-as-code, running bug bounty and third-party testing programs, scaling the Security Champions program, guiding secure adoption of AI tools, and delivering patterns, reference architectures, and KPIs for secure development and developer engagement. Requirements: 10+ years in software/security with 3+ years of technical leadership, deep expertise in SSDLC and threat modeling, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and proven ability to lead distributed teams and communicate with stakeholders. Miro emphasizes collaboration, inclusion, and growth, offering global benefits and a mission to empower teams to create the next big thing, with a commitment to belonging and a recruitment privacy policy.

The Senior Manager of Application Security at Miro leads a global team to embed security into the SDLC from concept to customer impact, enabling secure-by-default development and aligning with the AMPED Ways of Working and Operating Model, while preparing for AI-supported workflows. The role oversees a multidisciplinary team of application security engineers and offensive security specialists across regions, integrating security into all product lifecycle phases and supporting AI-driven development tooling and Agentic AI workflows. Key responsibilities include threat modeling, secure architecture, secure delivery pipelines, vulnerability remediation, bug bounty/third‑party testing, and building a Security Champions program, along with providing reference architectures and patterns for secure, scalable, privacy‑respecting features. Requirements call for 10+ years in software/security with 3+ years of leadership, deep expertise in threat modeling and SSDLC, governance experience, familiarity with AI/LLM tooling, AWS and microservices, and a track record of leading distributed, cross‑functional teams. Why join: you’ll shape secure software development at scale within a collaborative, data‑driven culture, work across Privacy/Legal/Compliance, and enjoy a global benefits package including equity, wellbeing support, WFH equipment, and an L&D stipend, in an environment that emphasizes belonging and inclusion.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s SDLC—from concept to code to customer impact—partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, with a focus on secure-by-default design, automated tooling, vulnerability management, offensive testing, and developer engagement, and aligning with the AMPED Ways of Working and evolving Agentic AI workflows. The role defines and operationalizes Miro’s application security strategy, guiding a multidisciplinary team across regions to embed security in all product lifecycle stages—from discovery and architecture threat modeling to secure delivery pipelines and post-release monitoring—while supporting AI-driven development tooling and secure adoption of Agentic AI workflows. Responsibilities include leading and mentoring security engineers, coordinating cross-functional initiatives, driving security integration into Discover/Define/Deliver, shaping Secure SDLC practices, securing CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, and defining KPIs for secure development, vulnerability remediation, and developer engagement. Required qualifications encompass 10+ years in software/security with 3+ years of technical leadership, deep expertise in threat modeling and risk assessment (STRIDE, PASTA), SSDLC, experience running security champions programs and offensive security, governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and security considerations, plus experience with AWS and securing API-driven microservices, and the ability to manage distributed teams and communicate with technical and business stakeholders. The candidate should be developer-aligned, an exceptional communicator, collaborative, pragmatic problem-solver, data-driven, and a passionate mentor; the role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture at Miro.

The Senior Manager of Application Security leads a global team to embed security into Miro’s SDLC—from concept to customer impact—by enabling secure-by-default development, threat modeling, automated tooling, vulnerability management, and offensive testing, while preparing for AI-driven workflows. The role defines and operationalizes Miro’s application security strategy across the Discover, Define, Deliver lifecycle within the AMPED framework, partnering with Product, Engineering, Design, Privacy, and Legal to align security with business goals and regulatory requirements. You will manage a multidisciplinary team of security engineers and offense specialists, drive security into ideation, design reviews, CI/CD, and infrastructure-as-code, oversee bug bounty and third-party testing, scale the Security Champions program, and guide secure adoption of AI-augmented tooling and Agentic AI workflows. Key qualifications include 10+ years in software/security, 3+ years of leadership, expertise in threat modeling (STRIDE/PASTA) and SSDLC, experience with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS-based microservices, and strong cross-functional leadership and communication. The role emphasizes developer collaboration, data-driven metrics, mentoring, and a culture of continuous improvement, with a benefits package and Miro’s commitment to diversity, belonging, and inclusion.

The Senior Manager of Application Security at Miro leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—promoting secure-by-default development through design support, tooling, vulnerability management, offensive testing, and developer engagement, and aligns with AMPED Ways of Working and evolving AI-enabled workflows. The role defines and operationalizes Miro’s application security strategy, leading a multidisciplinary team of security engineers and offensive security specialists across regions, embedding security across the Discover, Define, Deliver lifecycle, including threat modeling, design reviews, secure pipelines, and post-release monitoring and testing, with guidance on Agentic AI workflows. Responsibilities include mentoring a globally distributed team, coordinating cross-functional initiatives, integrating security into CI/CD and infrastructure-as-code, overseeing bug bounty and third-party testing, building a Security Champions program, and providing reference architectures and patterns for secure development. Requirements include 10+ years in software/security, 3+ years of technical leadership, expertise in threat modeling and SSDLC, experience with security programs and governance frameworks, familiarity with AI/LLM tooling and AWS, and the ability to manage distributed teams and communicate with stakeholders. The profile emphasizes a developer-aligned mindset, exceptional communication, collaboration, pragmatic problem-solving, data-driven leadership, and mentorship; joining Miro offers opportunities to influence security at scale within AMPED, contribute to AI-enabled workflows, and enjoy benefits like equity and learning stipends.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI on Miro’s platform. The Technical Account Manager (TAM) will serve as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and GTM teams. Key responsibilities include identifying and qualifying complex opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services to stakeholders, and ensuring a seamless link from Sales promises to Delivery. The TAM will lead workflow transformation using Miro’s API, WebSDK, and MCP, provide guidance on integration and automation, monitor platform health and adoption, support change management and scaling, and co-facilitate QBRs and adoption analytics for continuous improvement. Requirements include 5+ years in enterprise SaaS or related roles with pre-sales experience, strong technical fluency, experience with AI and agentic workflows, German and English fluency, willingness to travel up to 25%, and operating under a fractional engagement model supporting up to three enterprise customers at varying dedication levels, focusing on strategic advisory rather than training or development.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers who collaborate with customers to transform collaboration, build, and innovate—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models, with involvement in pre-sales and engagement management. Responsibilities include working with Sales to identify and scope complex opportunities, leading discovery workshops, proposing services, and shaping measurable business outcomes while bridging the Sales promise to Delivery, plus guiding AI-driven workflows and integration strategies across Discover–Define–Deliver using Miro’s API, WebSDK, and MCP. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, fluency in German and English, and willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33%, 50%, or 100% dedication), focused on strategic advisory rather than training or custom development, with a collaborative culture and benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximize business value, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include engaging with Sales to scope opportunities, leading discovery workshops, shaping proposals, guiding AI-driven workflow design, offering integration strategies using Miro’s APIs, WebSDK, and MCP, monitoring platform health, and delivering adoption analytics and quarterly business reviews. Requirements are 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows and change management, German and English fluency, and willingness to travel up to 25%. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than delivery of training or custom development, with benefits including equity, wellbeing, and a learning stipend.

The Professional Services TAM role at Miro is for Enterprise customers, focusing on maximizing business value through AI-powered workflows and embedding Miro into their innovation operating models. The TAM acts as a fractional strategic advisor, driving pre-sales and engagement management—shaping proposals, guiding discovery, and articulating the value of services to executives to bridge Sales and Delivery. Responsibilities include engagement management, workflow transformation using Miro’s API/WebSDK/MCP, proactive platform optimization, change management, and co-facilitating quarterly business reviews for ongoing adoption and impact. Requirements include 5+ years in enterprise SaaS or similar roles, pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, German and English fluency, and willingness to travel up to 25%, with a fractional model supporting up to three enterprise customers. The role sits within a collaborative, diverse, and mission-driven culture offering a benefits package (equity, wellbeing, equipment allowance, L&D stipend) and opportunities to shape AI-powered collaboration for global customers.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation, powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, partnering with Enterprise customers to maximize business value, guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models, while also contributing to pre-sales and engagement management. Key responsibilities include working with Sales to qualify opportunities, leading discovery workshops, drafting proposals, articulating the value of Professional Services, guiding AI-driven workflow design using Miro’s API, WebSDK and MCP, and delivering proactive optimization, change management and quarterly business reviews. Requirements include 5+ years in enterprise SaaS consulting/related roles, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, platform analytics skills, executive-level facilitation, German and English fluency, and up to 25% travel, with MCP and low/no code tooling as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50% or 100% dedication, with a focus on strategic advisory rather than technical support or custom development, and Miro offers a collaborative culture and benefits such as equity, wellbeing support, a learning stipend, and location-specific details.

The Professional Services team at Miro helps Enterprise customers achieve strong outcomes by combining strategic advisors, onboarding experts, and technical account managers to embed AI-powered workflows on the Innovation Workspace. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor, guiding pre- and post-sale activities, shaping engagements with Sales and GTM teams, and ensuring measurable business outcomes from Miro’s platform. Key responsibilities include engagement management and pre-sales, designing AI-driven workflows and integration strategies, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress and inform strategy. Candidates should have 5+ years in enterprise SaaS roles, strong pre-sales and proposal experience, solid technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, and fluency in German and English, plus up to 25% travel; MCP and low/no code tooling are a plus. The role is a fractional engagement with up to three enterprise customers, focused on strategic advisory rather than pure technical support, in a collaborative, inclusive environment that offers global benefits, equity, and ongoing growth opportunities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, leveraging agentic AI and the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to scope complex services, running discovery workshops, shaping proposals, designing AI-driven workflows, advising on integrations via Miro APIs/WebSDK/MCP, and driving adoption and change management at scale. Candidates should have 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI/agentic workflows, ability to lead large-scale change, German and English fluency, and willingness to travel up to 25%, with MCP and low/no code tooling familiarity as a plus. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or custom development, with global benefits, equity, and a strong emphasis on diversity and belonging.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, powered by agentic AI and the platform, through a team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) will partner with Enterprise customers post-sale and also support pre-sales, shaping and positioning engagements with Sales to translate discovery into well-scoped proposals and measurable business outcomes. Responsibilities include engagement management, leading discovery workshops, guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending integration strategies using Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, and driving proactive optimization, change management, CoE support, and quarterly business reviews. Requirements include 5+ years in relevant enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, data-driven analytics, executive facilitation, and fluency in German and English, with willingness to travel up to 25%. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33%, 50%, or 100% dedication) with a strategic advisory focus—not delivery of training or custom development—and is paired with a comprehensive benefits package and a collaborative, inclusive culture.

The Professional Services organization at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace, with the Technical Account Manager (TAM) acting as a fractional strategic advisor to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models while also participating in pre-sales and engagement management. Responsibilities include partnering with Sales to identify and qualify opportunities, leading or contributing to discovery workshops, articulating the value of Professional Services, and contributing to bookings and pipeline through timely proposal development. The TAM guides AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommends integration strategies using Miro’s API, WebSDK, and MCP, and provides guidance on embedding Miro into customers’ systems and ways of working, plus proactive optimization by monitoring platform health and adoption. Additional duties include change management and scaling with Centers of Excellence, co-facilitating Quarterly Business Reviews, providing adoption analytics, and meeting requirements of 5+ years in relevant roles, strong technical fluency, AI experience, German & English fluency, and up to 25% travel. The engagement model includes a pre-sales contribution and a fractional approach supporting up to three enterprise customers at 33/50/100% dedication, with a focus on strategic advisory (not technical support or custom development), and benefits such as equity, wellbeing, WFH allowance, L&D stipend, and a diverse, inclusive culture at Miro.

Miro’s Professional Services team helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and they are hiring a Technical Account Manager (TAM) to act as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. The TAM will partner with Sales and the Go-To-Market organization to shape, scope, and position engagements, contribute to customer discovery and proposal development, and define measurable business outcomes bridging the Sales promise to Delivery. Responsibilities include Engagement Management & Pre-Sales, Workflow Transformation using Miro’s API/WebSDK/MCP, Proactive Technical Optimization, Change Management & Scaling, and Strategic Alignment with Quarterly Business Reviews. Requirements include 5+ years in enterprise SaaS-related roles, pre-sales experience, strong technical fluency with APIs and enterprise IT, experience with AI and agentic workflows, analytics, executive facilitation, German & English fluency, and up to 25% travel. The engagement model is fractional (up to three enterprise customers at 33/50/100%), focused on strategic advisory rather than training or custom development, with a collaborative, diverse culture and a benefits package.