The role is a Technical Consultant who helps clients maximize value from monday.com and the Atlassian product suite (Jira, Confluence, Slack), serving as the primary delivery resource for monday.com professional services while supporting Atlassian work when client demand requires it. Day-to-day work spans discovery, solution design, hands-on implementation, system integration, and process automation, from configuring monday.com boards and workflows to Atlassian upgrades, migrations, and scripted solutions. The position includes active presales participation—contributing to scoping, effort estimates, proposals, and platform demos for a range of client stakeholders—while staying current across monday.com, Atlassian, and adjacent tools. In discovery and design, you lead early-stage workshops to surface needs and gaps, perform stakeholder interviews and requirements analysis, and design scalable solutions with guidance on build-versus-configure-versus-integrate decisions, plus contribute to knowledge sharing and delivery improvements. In solution delivery, you configure and implement monday.com solutions and Atlassian installations and migrations, build low/no-code integrations with Make.com and Zapier or scripted solutions, apply change management, produce measurable outcomes and thorough engagement documentation, provide training, perform admin tasks as needed, and manage multiple concurrent projects with strong organization while engaging in presales and client engagement as a trusted advisor.
