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The job is a Staff Software Engineer, Full Stack in Zendesk’s Data and Analytics team, offering remote flexibility and aligning with Pacific Time to help build an AI-native analytics platform that delivers trusted, explainable insights from memory-graph data. The Data & Analytics core team develops analytics on Zendesk customer data, continually evaluating datasets and enhancing analytics and measurement capabilities. You will work on backend Java with the Maven/Spring toolchain, apply TypeScript and React on the frontend, build new platform capabilities, deploy to production, and collaborate closely with a focused team, the Technical Lead, and Product Manager to shape the roadmap. Requirements include at least 6+ years of full-stack engineering with a Java focus, strong Maven/Spring practices, the ability to extend existing codebases, knowledge of data/ETL pipelines and Spark, distributed systems experience, Linux internals, and strong communication and collaboration skills. The role uses Java, Maven, Spring, Spark, TypeScript, React, Kubernetes, Linux AMIs on AWS, Elasticache/Redis, DynamoDB; US base salary range is $164k-$246k with potential bonuses, Zendesk supports hybrid work and equal opportunity, and AI may be used to screen applications with accommodations available if needed.

Zendesk is seeking a Senior Finance Manager for GTM Finance - Pricing/Costing (Remote/Austin, TX or Madison, WI) to analyze cost structures and pricing strategies that improve gross margins and support top-line growth, in partnership with the Pricing, Product, and R&D Finance teams. Responsibilities include leading pricing and packaging analyses, developing AI/LLM and SaaS cost models, building business cases, maintaining dashboards, driving cross-functional governance, mentoring junior staff, and presenting insights to senior leadership. Qualifications require a bachelor’s degree in Finance/Accounting/Economics (MBA preferred), 8+ years of financial analysis experience with pricing/cost modeling (experience with AI-related costs a plus), and strong leadership with advanced modeling and proficiency in Excel, SQL, Tableau, or Looker. Preferred qualifications include experience in high-growth tech environments and comfort with ambiguous, rapidly changing settings. The package includes a US base salary range of $138,000–$206,000 (with potential bonus and benefits), flexible remote options, a dynamic inclusive culture, and a commitment to diversity, equity, and inclusion; Zendesk also notes AI screening and accommodations as part of their process.

Appfire is a remote-first company that champions choosing how and where you work, offering flexible time off and growth opportunities backed by resources to support collaboration anywhere. The company is seeking an experienced Marketing Campaign Partner to plan and execute high-impact, multi-channel campaigns that drive awareness, engagement, and pipeline, collaborating across Marketing, Product, and Sales. Responsibilities include strategy and planning, cross-functional collaboration, execution across digital, email, paid media, social, and events, lead management, budget oversight, and performance analysis with KPI tracking. Qualifications include 5+ years in marketing (campaign management or demand gen), preferably in B2B/SaaS, strong analytical and storytelling skills, and experience with marketing automation, CRM, and analytics tools in an agile environment. Appfire also highlights benefits such as equity, 401(k) matching, a learning platform, generous PTO and health coverage, CSR through Appfire Town, security certifications (ISO and SOC 2), a strong partner ecosystem, and a commitment to equal opportunity.

The role is a quota-bearing AI Sales Specialist at Zendesk, collaborating with the Core AE team to drive growth and adoption of Zendesk's AI products within the EMC segment in the AMER region. Main duties include taking full ownership of sales quotas, coordinating with the core sales team to pursue revenue from existing Zendesk accounts and new opportunities, and building strong customer relationships using a value-based selling approach to align the AI portfolio with client goals. It also involves leading AI POCs, partnering with the AI Success team to identify expansion/cross-sell opportunities, and helping forecast usage to maximize ARR while meeting customer requirements. The role requires proven experience in a quota-carrying sales position (preferably in Conversational AI/CX), a track record of hitting targets, excellent communication, travel flexibility, and, if possible, overlay/co-sell experience. Zendesk emphasizes inclusion and a hybrid work model, notes a US OTE of $152k-$228k with a 60/40 base/commission mix, and is an equal opportunity employer that provides accommodations and information on EEO rights.

Zendesk is seeking a Senior Enterprise Sales Manager to lead a high-performing Enterprise field sales team targeting large accounts (1,000+ employees) with a solution- and value-driven approach. The role emphasizes operational rigor, team leadership and culture-building, mentoring and training of Enterprise Account Executives, C-level engagement with customers, cross-functional collaboration, demand generation, and precise forecast reporting (including MEDDPICC deal reviews) to drive bookings and quota attainment. Requirements include 10+ years of software sales experience with 3–5+ years in Enterprise sales management, a proven track record of revenue growth, the ability to hire and train AEs, and strong presentation and listening skills; CX experience is a plus. The position offers a US on-target earnings range of $290,000 to $434,000 with a 50/50 base/commission mix, and potential bonuses or benefits depending on location and qualifications. Zendesk highlights a hybrid work environment, commitment to diversity and inclusion, AI screening in hiring, and reasonable accommodations for applicants with disabilities.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software, and a culture that treats AI as a core productivity multiplier. This role is Strategic Account Leader for the AMER Public Sector Enterprise Team, focusing on expanding GitLab’s footprint across Federal Civilian agencies and facilitating on-site meetings near Washington, DC as needed. Responsibilities include building strategic account plans, navigating complex procurement cycles, partnering with system integrators and resellers, serving as the main GitLab contact for strategic accounts, managing the book of business, driving adoption, and generating leads with channel partners to exceed quota. Qualifications require 5+ years selling technology to US Federal Civilian Agencies, deep knowledge of federal procurement and compliance, a consultative open-source mindset, strong stakeholder management, and excellent communication, with alignment to GitLab’s values. GitLab offers remote opportunities, a US salary range of $103,500–$188,000 with incentive pay up to 100%, and benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and accommodations in recruitment.

Appfire is a remote-first company that lets you choose where you work, balances work with life through flexible time off, and provides access to learning and a global team. It’s hiring an SVP, Americas to lead the multi-channel revenue engine across Direct, SDR, and Channel, drive revenue growth, and scale a hybrid go-to-market model with rigorous forecasting and cross-functional collaboration. The role requires 10+ years of regional revenue leadership with experience in direct and indirect sales, strong channel/partner leadership, SaaS growth, and data-driven, high-EQ leadership. Benefits include equity, 401(k) matching, a learning platform, comprehensive health coverage, generous PTO, volunteering time, stipends, and strong security/privacy certifications plus CSR through Appfire Town. About Appfire, it has 850+ employees in 28 countries, a culture of investing in people, a large partner network, and recognition with multiple awards, along with a commitment to equal opportunity.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution and accelerate progress, embedding AI across products and workflows. The Commercial Account Executive - Mid-Market will be the primary contact for 250–1,999 employee accounts, guiding prospects from initial contact through close and expansion using value-based selling and methodologies like MEDDPICC and Command of the Message. Responsibilities include building a healthy pipeline, coordinating disciplined sales cycles, collaborating with cross-functional teams, driving adoption and reducing churn, and contributing to forecasting and territory planning. Qualifications include SaaS sales experience selling to technical and business stakeholders, ability to manage a broad mid-market book, strong relationship skills, outbound prospecting, collaboration, clear communication, travel willingness, and an interest in GitLab and open source. The role is remote with a US base salary range of $66,300–$117,000 plus incentive pay up to 100%, along with benefits; GitLab emphasizes equal opportunity, inclusive hiring, and a global, diverse workforce.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and to embed AI as a core productivity multiplier across teams. The role is Strategic Account Executive on the AMER Enterprise team (located in Los Angeles or San Diego), focused on helping large, regulated organizations adopt and expand GitLab’s platform and guide DevSecOps transformations across CI/CD automation, secure development, and infrastructure modernization. Responsibilities include driving the full enterprise sales cycle, providing account leadership in both pre- and post-sales, coordinating with Solutions Architects, Customer Success, Support, and partners, developing structured account plans, and ensuring rollout, adoption, and measurable outcomes with accurate forecasts. Requirements include a proven ability to sell to large enterprises in B2B software (ideally DevSecOps or related SaaS), building trusted relationships with C-level and technical stakeholders, multi-stakeholder sales motions, collaboration with channel partners, and strong negotiation and communication skills; preferred experience with Git and software development tools; willingness to travel per policy. The role is part of a distributed, all-remote Enterprise Sales team; the base US salary range is $98,600–$174,000 with incentive pay up to 100% of base, plus benefits such as flexible PTO, equity, parental leave, home office support, and GitLab’s commitment to equal opportunity and inclusive hiring.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and drive progress, embracing AI as a core productivity multiplier in a remote, inclusive culture. The Strategic Account Executive for the AMER Enterprise team helps large, regulated enterprises adopt and expand GitLab's AI-powered platform, guiding transformations across CI/CD automation, secure development, and infrastructure modernization, with a goal of building a healthy enterprise pipeline in the first year as a trusted long-term partner. Responsibilities include driving the full sales cycle in complex enterprises, providing account leadership across pre- and post-sales, coordinating with Solutions Architects, Customer Success, Support, and partners, creating structured account plans, ensuring rollout and ongoing adoption, and delivering forecasts and customer feedback to inform product and sales strategy. The ideal candidate brings experience in major B2B software sales with enterprise stakeholders, the ability to generate new business and grow existing accounts through consultative multi-stakeholder motions, strong negotiation and communication skills, and comfort working remotely with travel as needed; familiarity with Git, DevSecOps tooling, and channel partner collaboration is a plus. The team is a distributed all-remote Enterprise Sales group; the role offers a US salary range of $98,600–$174,000 plus incentive pay up to 100% of base, with benefits such as flexible PTO, equity, parental leave, and home office support, and GitLab emphasizes equal opportunity and inclusive hiring with location eligibility considerations and a privacy policy.

GitLab is an open-core company offering the AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software while accelerating progress through AI-enabled productivity. The New Business Account Executive role in the United States is a fully remote, greenfield position focused on acquiring new logos and expanding GitLab's US presence, guiding prospects through initial evaluations and building a sustainable pipeline for Net ARR. You will own the full sales cycle from outreach to close, maintain 3-4x pipeline coverage with 40-50% of your time on pipeline generation, run 3-5 discovery meetings daily with senior stakeholders, navigate multi-stakeholder, C-level buying committees, and collaborate with Solutions Architecture and Customer Success on evaluations and POCs while applying MEDDPICC or Command of the Message and keeping Salesforce up to date. Candidates should have B2B SaaS new-business experience in the US or similar high-growth markets, a proven record of full-cycle greenfield or underpenetrated territory success, strong discovery and cross-functional collaboration skills, comfort with consumption-based or usage-based models, and proficiency with a modern sales stack (Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, 6sense). The New Business team is distributed and all-remote; base salary ranges from $66,000 to $117,000 plus up to 100% incentive pay, with benefits including flexible PTO, equity, parental leave, and home-office support, and GitLab is an equal-opportunity employer with an inclusive hiring policy.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable universal contribution and collaboration across the software lifecycle. The Regional Director for Commercial AMER will lead a 5-person Commercial Account Leader team to grow adoption among commercial customers, be accountable for software bookings and revenue in the territory, and report to the Area Vice President, with a requirement to be located in the Eastern or Central Time Zone. Responsibilities include driving sales strategy and deal execution, maintaining pipeline health, forecasting, territory design, market and customer needs analysis, educating the team on competition and pricing, and collaborating with Sales Operations, Marketing, and Customer Success to expand adoption. Qualifications include demonstrated leadership of commercial sales teams in open source, DevOps, or SaaS; experience with Fortune 500 clients; proficiency with Salesforce, Clari, and Marketo; aptitude for market analysis and building executive relationships; and alignment with GitLab’s values, with openness to transferable leadership from adjacent software markets. The AMER Commercial Sales team is remote, focused on new business and expansion, with a base salary range of $136,000–$240,000 for US residents plus up to 100% incentive pay and benefits such as flexible PTO, equity, parental leave, and home office support; GitLab is an equal opportunity employer and welcomes diverse candidates.

The role is a Strategic Enterprise Account Executive at Zendesk focused on driving revenue growth within strategic enterprise accounts with a strong emphasis on AI, including closing new business from a prospects list and building trusted C-level relationships. Key responsibilities include developing and executing strategic sales plans to meet quotas, engaging senior decision-makers, presenting and closing complex deals, collaborating cross-functionally to drive satisfaction and expansion, maintaining a robust AI sales pipeline and accurate forecasts, and staying informed about industry trends to position Zendesk. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS/software sales, a proven track record of meeting/exceeding sales targets, strong ability to influence C-level executives, excellent communication/negotiation, and familiarity with CRM tools like Salesforce. Why Zendesk: opportunity to work with cutting-edge technology, collaborative culture, uncapped commission, and comprehensive benefits; the US OTE is $249k–$373k with a 50/50 base/commission mix. Zendesk is an equal opportunity employer with commitments to diversity and inclusion, offers hybrid/work-from-office options, and accommodations for applicants with disabilities; AI may be used in screening applications.

This job posting is for an AI Sales Specialist at Zendesk in the US AMER region (EMC segment), a quota-carrying overlay role that partners with the Core AE team to prospect, demo, and close deals on Zendesk’s AI products with a value-driven approach. Primary duties include owning sales quotas, collaborating with the core sales team to drive revenue from existing Zendesk accounts and new business, building strong customer relationships, and using a value-based selling method to align the AI portfolio with client goals. You will lead approved AI proofs of concept, work with the AI Success team to identify expansion and cross-sell opportunities, and help construct commercial models and forecasts to maximize ARR while meeting customer requirements. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a results-oriented mindset, excellent communication, willingness to travel, and preferably overlay AE/co-sell experience. Compensation is US OTE of $152k-$228k (60/40 base/commission) with potential bonuses/benefits; Zendesk notes that AI screening may be used in applications, and the company is an equal opportunity employer offering hybrid work and accommodations for disabilities.

Appfire is a remote-first, people-first company that lets employees choose where and how they work, with flexible time off and growth opportunities through online learning and internal mobility. The Sales Development Representative role focuses on outbound prospecting to generate demand for Flow, identify cross-sell opportunities, qualify prospects, and book discovery meetings for Account Executives, with data kept in Salesforce. Qualifications include 1–2 years in outbound prospecting or similar roles, strong communication, ability to handle high-volume outreach, and familiarity with Salesforce and tools like Sales Navigator, Gong, ZoomInfo, and Calendly. They offer benefits such as company equity, 401(k) matching, Appfire University, 10 paid holidays plus Flexible PTO, 100% health insurance with 50/50 dental/vision, volunteering PTO, stipends, and more. Appfire has 850+ employees in 28 countries, CSR through Appfire Town and Pledge 1%, serves 20,000+ customers including Fortune 500, holds ISO and SOC certifications, and is an equal-opportunity employer.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerating progress through AI-driven productivity. The Strategic Account Leader for Public Sector will help state and local agencies and higher education modernize software development and security, aligning GitLab with procurement, CI/CD automation, secure development, and infrastructure modernization in regulated environments, as the primary contact for strategic and large prospects. Responsibilities include building multi-year account plans, navigating procurement cycles, owning the book of business from pipeline to close, collaborating with pre- and post-sales teams and channel partners, and representing customer feedback to shape product development. Requirements include experience selling to U.S. State/Local Government and Higher Education, knowledge of the software development lifecycle and procurement processes, a consultative and mission-focused selling approach, and strong communication and collaboration skills aligned with GitLab values. The role is remote (Northeast) within a distributed Public Sector Team, with benefits such as flexible PTO, equity, growth and development funds, parental leave, and home office support, and GitLab emphasizes equal opportunity and inclusion with a clear privacy and location policy.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate human progress. The Director, Ecosystem Sales, AMER will lead a team of Ecosystem Sales Managers to grow GitLab’s business with hyperscalers, regional/global system integrators, resellers, and distributors across the Americas, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies. You will own partnership revenue targets, drive partner-influenced and partner-sourced pipeline, and work with AMER sales, marketing, product, and enablement to ensure ecosystem efforts align with regional priorities and buying behaviors. Requirements include experience growing strategic partnerships with enterprise tech (including hyperscalers) across AMER, driving partner-sourced revenue in multi-country environments, strong DevOps/cloud/software knowledge, leadership of distributed teams, and clear English communication in a global, remote-first setting. The Ecosystem Sales team consists of 8 remote managers; the base US salary range is $95,200–$252,000 with up to 100% incentive, plus benefits and a strong commitment to equality and inclusive hiring.

Appfire promotes a remote-first, flexible-work culture where employees choose where to work, balance life with flexible time off, and pursue growth through online learning and internal mobility. The Business Development Representative is the first point of contact for potential customers, responsible for qualifying inbound leads, scheduling discovery calls, and ensuring smooth handoffs to the appropriate team, with all data maintained in Salesforce. Candidates should have 1–2 years in a customer-facing role, strong communication and organizational skills, CRM experience, and a curiosity about SaaS and the Atlassian ecosystem, plus a service-oriented, collaborative mindset. Benefits include equity, 401(k) matching, Appfire University, flexible PTO, comprehensive health/dental/vision coverage, volunteering time, and stipends, with remote eligibility. About Appfire: a 850+‑strong team across 28 countries, focused on CSR through Appfire Town and Pledge 1%, with security certifications (ISO 27001, SOC 2), a channel-focused go-to-market, and recognition as a fast-growing, people-first company.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, acting as the technical bridge between account executives and prospects and owning the technical relationship to drive customer happiness through onsite, online, and virtual engagements. Requirements include 5+ years of mid-market/enterprise software selling, the ability to map RFI/RFPs to solutions, excellent communication and presentation skills, strong discovery and objection handling, experience scoping and delivering customer pilots/POCs, and willingness to travel up to 40%. Candidates should have knowledge of web technologies and SaaS (HTML, CSS, JavaScript, prompt engineering), strong problem-solving skills, and the ability to learn new product functionality quickly with a focus on business impact; they should also be familiar with emerging AI technologies and LLMs (e.g., ChatGPT, Gemini) used in daily work. Additional desirable skills include experience in contact center environments, vertical industry expertise (e.g., Retail, Financial Services, Healthcare), consulting experience implementing enterprise software, knowledge of customer service software, ITSM, data warehousing, BI, and workforce engagement management, plus formal B2B software sales training. The role offers a US OTE of $151,000–$227,000 (80/20 base/commission), with potential bonuses and benefits, and compensation based on capabilities and location; Zendesk also emphasizes inclusion, hybrid work flexibility, AI-driven screening, equal opportunity employment, and accommodations for applicants with disabilities.

Zendesk seeks a Public Sector Account Executive focused on Education and State Government in the Northeast US to grow the public sector account base and expand Zendesk’s impact. Responsibilities include driving revenue from new customers, cross-selling to existing accounts, managing key relationships for retention, and leading complex, multi-month sales cycles with proof-of-concept stages. Requirements include a BA/BS and at least five years in public sector SaaS sales or solution engineering with a proven track record, plus experience selling to VP/C-level executives and strong presentation, negotiation, and closing skills; familiarity with Salesforce, Outreach, and Clari is a plus. The US annualized OTE ranges from $216,000 to $324,000 with a 50/50 base/commission mix and potential bonuses or benefits, with compensation varying by location and experience. Zendesk emphasizes a hybrid, inclusive culture, may use AI to screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities upon request.

Tempo serves more than 30,000 customers, including about a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting and more. Originating in 2007 as a time-tracking tool, Tempo grew to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help the world work smarter. The VP of Revenue Operations will own Tempo's end-to-end revenue engine, shaping a scalable, predictable growth strategy across marketing, sales, and customer success. Responsibilities include defining the multi-year revenue strategy and planning cycles, optimizing end-to-end revenue processes, owning data and analytics, managing the revenue tech stack, and leading cross-functional collaboration across GTM teams. Candidates should have 12+ years in revenue or sales operations, including at least 5 years in a senior leadership role, strong analytics and CRM experience (Salesforce preferred), deep SaaS metrics expertise, and familiarity with RevOps frameworks; Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity culture, with resumes submitted in English.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, leveraging AI as a productivity multiplier across the SDLC. The role of Senior People Communications & Engagement Strategist is a fully remote, global position that partners with the Senior Manager to lead internal campaigns, shape programs and culture, and own the internal communications hub (Simpplr) from governance to content strategy and community-building. Responsibilities include day-to-day management and adoption of the hub, creating multi-format content, driving multi-channel campaigns across hub, email, and Slack, aligning messages with leaders, designing internal programming, and analyzing performance data to improve reach and engagement. Candidates should have a background in internal communications or related fields, experience with intranets or Simpplr, the ability to analyze metrics, strong project management and communication skills, and the ability to work independently in a distributed team while embracing new tools. The People Communications & Engagement team focuses on informing and connecting GitLab members through clear, transparent communication, with benefits like flexible PTO, equity, and development opportunities, along with inclusive hiring guidelines and location-based salary ranges.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and co-creation in software development. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, values-driven culture where every voice is valued. The Director of Sales Incentive Compensation will own the design, operation, and improvement of incentive programs for the Chief Revenue Officer organization across Sales, Customer Success, Professional Services, Channel/Partnerships, and Revenue Operations. Responsibilities include leading the annual incentive design cycle, building role-specific compensation frameworks, governance, analytics, scenario modeling, cross-functional collaboration with Finance/Legal/Regions, and enabling teams through training and documentation. The Revenue Strategy and Operations team is small and remote, with a US base salary range of $167,000–$313,000 and potential incentives up to 100% of base, plus benefits and a commitment to equal opportunity and accommodations in hiring.

GitLab is an open-core software company offering the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to the software that powers the world. This role is a 100% remote Contract Administrator located in the United States or Canada in the Mountain or Central Time Zones, supporting the Legal Procurement team to streamline end-to-end contracting. You’ll review, organize, and track various contracts, support drafting with templates and playbooks, coordinate with Procurement, Finance, Sales and other stakeholders, input agreements into the contract management system, and monitor milestones and deadlines with escalation as needed. Candidates should have experience in contracts administration or paralegal work, strong organizational skills, familiarity with commercial agreements and contract terminology, proficiency with contract management systems, and comfort using AI tools in daily workflows, plus ability to work independently in a distributed team. The GitLab team aims to standardize processes, expand the use of contract management systems and AI, and provide transparent metrics, while the company offers flexible benefits, equity opportunities, growth support, and a commitment to equal opportunity and accommodation.

Appfire is a remote-first, people-first software company that lets employees choose where to work, balance life with flexible time off, and grow through online learning, leadership programs, and internal mobility across a global team. They are seeking a strategic Lead CX Manager to design and operate the company's Customer Experience program, owning NPS and CSAT and turning customer feedback into executive-ready insights that drive cross-functional improvements. The role entails building a Voice of the Customer program, establishing feedback workflows, partnering with Product, CS, Support, and Marketing, and creating dashboards to link CX insights to revenue, retention, churn, and advocacy. Requirements include 7+ years in CX/CS/PM in SaaS, strong analytical and storytelling skills, stakeholder management, experience with lifecycle metrics, and global survey expertise, plus strong remote communication and coaching abilities. Appfire offers equity, 401(k) matching, learning platforms, extensive health benefits, generous PTO and volunteering, ISO/SOC certifications, and a large channel partner network, along with a recognized culture and CSR programs.

The Startup Marketing Manager at Zendesk for Startups will elevate the program’s presence by delivering targeted content and digital campaigns to educate startups on Zendesk’s scalable, AI-driven CX platform and support growth, owning an end-to-end strategy from awareness to onboarding and sales enablement. The role involves crafting a global startup content strategy, refining value propositions and messaging, and producing multi-format content (articles, videos, podcasts, case studies, newsletters) to engage startups at all stages. Responsibilities include organic social planning and execution (primarily LinkedIn, with expansion to Reddit), community management, and coordinating social campaigns with paid media for cohesive impact. It also covers digital campaign management (planning, launching, optimizing paid search, social, retargeting, and ABM), agency/vendor management, budget oversight, and cross-functional/global collaboration with regional teams to ensure localized relevance. Required qualifications include 6+ years in digital marketing/content strategy in B2B SaaS/tech, strong writing and storytelling, experience with multi-format content and analytics tools, excellent project management and cross-functional collaboration, with nice-to-haves such as startup/VC experience and exposure to Zendesk products; the US base salary ranges from $124,000 to $186,000 with potential bonuses, and Zendesk emphasizes diversity, inclusion, and accommodation for applicants.

The Solutions Consultant (SC) at Zendesk acts as the technical bridge in the sales cycle for Enterprise and Mid-Market, translating complex business challenges into high-impact technical solutions and articulating the strategic and technical value of Zendesk, including AI features, to C-level executives. Responsibilities include owning the primary technical relationship with prospects, designing tailored solutions (including RFI/RFPs), evangelizing AI capabilities (AI Agents, Co-Pilot for agents, automation, predictive analytics), leading POC execution, and collaborating cross-functionally to influence product roadmaps. Requirements include 5-7+ years of mid-market/enterprise software selling experience, excellent communication and problem-solving skills, solid knowledge of web/scripting technologies and SaaS architecture, readiness to work in a fast-paced environment, a bachelor’s degree, and willingness to travel, with desirable AI/ML familiarity, CX/Call Center experience, consulting background, and proximity to a major airport. The US annualized OTE range is $119,000-$179,000 with an 80/20 base/commission split, with possible bonuses and benefits, and offers based on capabilities, experience, and location. Zendesk emphasizes a hybrid, inclusive culture as an equal opportunity employer with diversity and inclusion initiatives, may use AI screening in the hiring process, and provides accommodations for applicants with disabilities on request.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world and accelerates progress through AI-driven collaboration. The Staff AI Engineer role is a hands-on technical leader reporting to the Director of AI Engineering, responsible for end-to-end delivery of internal AI-powered solutions that drive measurable business outcomes across Sales, Marketing, and Customer Support, while partnering with Go-To-Market, R&D, Finance, and other teams. Responsibilities include owning initiatives from stakeholder engagement and requirements through architecture, development, and deployment; designing and deploying AI solutions with rapid iteration and tangible ROI; platform integration via APIs and the GitLab Duo Agent Platform; and defining success metrics to demonstrate value. Qualifications include 7+ years of software engineering with recent focus on AI/ML, strong Python and experience with LLMs and agentic orchestration frameworks, familiarity with APIs and data management, and hands-on experience integrating with business systems (CRM, marketing automation, Zendesk), plus a product-minded, data-driven communicator who can mentor others and own end-to-end delivery. The role sits in the Enterprise Technology & AI team, with remote worldwide eligibility, flexible benefits, and a commitment to equal opportunity and an inclusive, diverse culture that welcomes applicants from varied backgrounds.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering a suite of time management, resource planning, budgeting, roadmapping, and program management tools, and growing as the leading Jira time management add-on within the Atlassian ecosystem. They are hiring a Customer Success Operations Manager to shape a scalable digital customer journey, working across Product, Marketing, Sales, Support, and RevOps and leveraging Salesforce and Gainsight to drive efficiency, insights, and automation. Responsibilities include configuring and administering Gainsight, gathering cross-functional requirements, designing and rolling out new business processes, creating rules to trigger customer engagement actions, and improving data feeds and system performance. Success looks like a unified, digital-first customer journey across segments, seamless collaboration across customer-facing teams, and high customer satisfaction, retention, and advocacy, supported by a thriving self-service community. Requirements include Gainsight Level 3 Admin Certification, experience integrating Gainsight with Salesforce and other CS tools, 3+ years in CS Ops or RevOps at SaaS companies, and a track record deploying AI-driven solutions; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development opportunities, and an equal opportunity workplace.

Tempo is a leading developer of Atlassian Marketplace apps serving 30,000+ customers, including a third of the Fortune 500, and has evolved from a time-tracking tool into an award-winning modular SPM platform aimed at uniting teams around high-impact opportunities. The role is Account Director for New & Expansion in Enterprise in the EMEA region, responsible for selling Tempo’s products to large organizations and managing the full sales cycle, including qualification, evaluation, closing, and ongoing account care, with collaboration from partners, pre-sales, and sales engineers. Key duties include positioning Tempo’s value to enterprises, expanding strategic accounts, building pipeline, guiding champions and decision makers through adoption, traveling as needed, and helping shape pricing models for large deployments. Candidates should have 6+ years in enterprise B2B SaaS sales to Fortune 500 or large logos, a track record of quota attainment and complex sales cycles with executive sponsors, strong prospecting and relationship-building skills, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, and an inclusive, equal-opportunity workplace.

Zendesk is a leading customer experience software company focused on enhancing business-customer engagement through its innovative platform. The role of a Strategic Enterprise Account Executive involves driving revenue growth by developing and closing new business opportunities within enterprise accounts, with a particular emphasis on AI solutions. Key responsibilities include executing strategic sales plans, engaging with senior decision-makers, and collaborating with various internal teams to ensure customer success. Candidates should have a strong background in enterprise sales, excellent communication skills, and the ability to influence executives. Zendesk offers a competitive compensation package and fosters a collaborative culture that supports growth and innovation, while also prioritizing diversity and inclusion in the workplace.

GitLab is an open-core software company known for its AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission to enable collaborative software development. The company emphasizes AI as a key productivity enhancer, expecting all team members to integrate AI into their workflows. The Strategic Account Executive role in the Northeast involves driving enterprise growth through strategic partnerships, guiding customers in digital transformations, and managing account health. This position requires experience in B2B software sales and the ability to build relationships with C-level stakeholders while crafting innovative solutions aligned with customer objectives. GitLab fosters a remote, collaborative environment that values transparency and continuous improvement, with an inclusive approach to hiring.

GitLab is an open-core software company focused on developing an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable collective software creation and innovation. The company seeks a Principal Field Security Engineer to address complex customer security challenges, providing expertise in technical architecture, compliance, and risk management. This role involves engaging with enterprise customers, conducting contract reviews, and creating security-related content while enhancing GitLab’s security brand and resources. The ideal candidate should have over 10 years of experience in information security, strong knowledge of security frameworks, and excellent communication skills for cross-functional collaboration. GitLab offers competitive compensation, benefits, and a commitment to diversity and equal opportunity in the hiring process.

Zendesk is seeking a Senior Manager for Customer Education Programs to enhance its Digital CX team's mission of improving customer engagement through education. The role involves designing a global learning ecosystem that supports customers, partners, and advocates in mastering Zendesk products and features. Candidates are expected to build and manage a team, evolve certification programs, and leverage AI to enhance learning experiences. This position emphasizes collaboration across multiple functions to integrate learning throughout the customer journey and establish effective metrics to demonstrate impact on customer success. The ideal candidate should have significant experience in customer education, a strategic mindset, and a passion for user success, as well as strong communication skills and a global perspective.

Zendesk is looking for a Data Product Manager to oversee the strategy and management of their foundational data assets, focusing on critical business metrics. The role entails collaborating with various departments to define and maintain key performance indicators (KPIs), ensuring they align with the company's strategic objectives. Responsibilities include metric governance, data implementation, strategic analysis, stakeholder communication, and promoting data literacy throughout the organization. Candidates should possess a background in a quantitative field, extensive experience in data management, and strong communication skills. The annual salary range for this position is between $152,000 and $228,000, with possible additional bonuses and benefits.

Zendesk is seeking an Enterprise Account Executive in the Tri-State Area with a strong background in B2B sales and a passion for growth in the SaaS sector. The role involves driving revenue by acquiring new customers, deepening existing partnerships, and establishing long-term strategic relationships to optimize account revenue. Candidates should have a minimum of 8 years of cloud/software B2B sales experience, a proven track record of exceeding sales targets, and the ability to navigate complex sales cycles, particularly with large enterprises. The position offers a competitive salary range of $249,000 to $373,000, with additional incentives, and promotes a hybrid work model. Zendesk values diversity and equal opportunity, ensuring an inclusive work environment for all applicants.

Zendesk is a leading customer experience solutions provider seeking an experienced Sales Specialist with expertise in contact center technologies, particularly Zendesk, Amazon Connect, and AWS. This role will focus on driving awareness and sales of their Contact Center platform to the SMB segment in North America. Responsibilities include collaborating with account executives, running enablement sessions, managing customer discovery calls, and coordinating with pre-sales teams. Candidates should have a minimum of 7 years in cloud contact center sales, strong analytical skills, and a proven track record in achieving sales targets. Zendesk offers a competitive salary, professional development opportunities, and a collaborative work environment, while promoting diversity and inclusion in hiring practices.

Tempo is a leading provider of integrated solutions for time management and resource planning, serving over 30,000 customers globally, including a significant portion of Fortune 500 companies. Established in 2007, Tempo has become the top time management add-on for Jira and is highly regarded within the Atlassian ecosystem. The company is searching for a Senior Site Reliability Engineer (SRE) to help build and maintain the infrastructure necessary for its engineering department while promoting a DevOps culture. Ideal candidates will have at least five years of SaaS experience, familiarity with AWS, Kubernetes, and a strong capability in automation and monitoring processes. Tempo offers a remote-first work environment with unlimited vacation, comprehensive benefits, professional development opportunities, and a commitment to fostering an inclusive workplace culture.

Tempo is a leading provider of time management and workflow optimization solutions, serving over 30,000 customers, including numerous Fortune 500 companies. Founded in 2007, the company initially developed a time-tracking tool and has since grown to become the top time management add-on for Jira, adding various other tools within the Atlassian ecosystem. The role of a Senior Software Developer at Tempo involves designing and maintaining scalable software solutions for their Strategic Roadmaps product, with a focus on performance, security, and usability. Candidates should have at least four years of full-stack software development experience, particularly with AWS, TypeScript, Node.js, and React. Tempo promotes a collaborative and inclusive work environment, offering competitive benefits, professional growth opportunities, and a commitment to diversity.

Tempo is a well-established company that provides integrated solutions for time management and other organizational needs, serving over 30,000 customers, including a significant portion of Fortune 500 companies. Since its inception in 2007, Tempo has grown to become the leading time management add-on for Jira while continually innovating to enhance efficiency for modern teams. The company is currently seeking an Executive Assistant for a four-month contract position to support its CEO, with responsibilities including managing communications, organizing meetings, and handling various administrative tasks. The ideal candidate should have over five years of executive-level support experience and possess strong organizational and interpersonal skills. Tempo offers a remote-first work environment, competitive benefits, and opportunities for professional growth while fostering an inclusive workplace culture.

Zendesk is seeking a Commercial Account Executive for their Bay Area sales team to help enhance customer experience through innovative AI-driven solutions. The role involves full-cycle sales responsibilities, focusing on acquiring new customers and deepening relationships with existing ones to grow Zendesk's commercial account base. Key tasks include driving revenue growth, managing customer satisfaction, promoting AI adoption, and leveraging data insights for strategic decision-making. Applicants should have a minimum of three years of B2B sales experience, strong relationship management skills, and an understanding of AI and automation technologies. The position offers competitive compensation, including a salary range of $168,000 to $252,000, with additional incentives and a commitment to diversity and inclusion in the workplace.

Zendesk is hiring a Principal Product Manager to lead strategy and execution for their Employee Services product line, which includes product analytics, outbound strategy, and the internal Customer 0 initiative. The role entails defining KPIs, collaborating with data teams to derive insights, and reporting on product performance. Additionally, the manager will represent Employee Services externally, partnering with sales and marketing while incorporating customer feedback to refine strategic positioning. Candidates should have over 10 years of product management experience, strong analytical skills, and familiarity with employee experience and enterprise SaaS tools. Zendesk promotes a hybrid work culture and is committed to diversity, equity, and inclusion in hiring practices.

Zendesk is a leading company in customer experience solutions that aims to enhance customer interactions through its Contact Center Center of Excellence (CoE). They are looking for a seasoned Contact Center Partner Solutions Consultant with deep knowledge of contact center technologies, particularly Zendesk, Amazon Connect, and AWS, to lead partner onboarding and provide technical enablement. Key responsibilities include driving partner onboarding, co-selling support, architecting solutions, and mentoring teams, while ensuring alignment with compliance and best practices. Candidates should have significant experience in solution architecture, technical training, and be adept at translating complex information for various audiences. The position offers a competitive salary range of $151,000.00-$227,000.00, with additional compensation possibilities, reflecting Zendesk's commitment to diversity, equity, and inclusion in the workplace.

Zendesk is a company focused on delivering modern customer service solutions powered by AI, serving over 160,000 businesses globally. They are looking for a Senior Director of Commercial Pricing Strategy to shape their revenue models and go-to-market strategies, overseeing various initiatives in pricing, packaging, and monetization. This role requires collaboration across multiple teams and strong expertise in SaaS pricing, with a focus on competitive offers, revenue transitions, and lifecycle analytics. Candidates should have a relevant educational background, over ten years of pricing strategy experience, and proven leadership abilities. The position offers a competitive salary range of $206,000 to $308,000 annually, along with other incentives, and Zendesk promotes a diverse and inclusive workplace.

Zendesk is looking for a Principal Engineer – Data Platform Architecture to lead the architecture of its Data Platform (ZDP), ensuring it is efficient, secure, and cost-effective. This hands-on role involves setting the technical direction for data ingestion, management, and analytics, particularly utilizing Snowflake-based infrastructure. The principal engineer will be responsible for the overall architecture, ensuring scalability and reliability while advising on strategic data solutions. The position requires extensive experience in data engineering, particularly with Snowflake, OLAP warehousing, and cloud-native solutions, alongside a strong ability to communicate complex technical concepts to diverse stakeholders. Zendesk emphasizes a commitment to diversity and inclusion, offering flexibility in work arrangements while outlining competitive salary ranges and benefits for the role.

Zendesk is seeking a Senior Manager of Sales Acceleration to enhance customer relationships by leading sales initiatives and solving complex data challenges. The role involves analyzing data to drive sales growth, developing strategic plans to optimize sales processes, and collaborating with various teams to ensure effective sales enablement. Candidates should have a bachelor's degree, 3-5 years of relevant experience in software/SaaS strategy or management consulting, and strong analytical and communication skills. The position offers flexibility for remote work, with a salary range of $146,000 to $218,000, plus potential bonuses and benefits. Zendesk promotes diversity and inclusivity in the workplace, providing a supportive environment for all employees.

Zendesk is looking for a GTM Content Architect and Content Strategist to join their Global Enablement team, focusing on content strategy and governance in a fast-paced environment. The ideal candidate should have experience in project management and an understanding of how strategic content can drive engagement and behavior change, while also championing AI-driven innovations. Responsibilities include leading efforts on content taxonomy, governance frameworks, and collaborating with various Go-to-Market teams to enhance content experiences. Candidates should possess strong skills in content management, and governance workflows, and be comfortable adapting to rapid changes in a global setting. The position offers a salary ranging from $123,000 to $185,000, with a commitment to diversity and inclusion, and a flexible working model.

Zendesk is seeking a Sales Director for its Bay Area Sales team to lead efforts in transforming customer service through AI-driven solutions. The role requires a candidate with a growth mindset and over ten years of software sales experience, including five years in Enterprise sales management. The Sales Director will manage and inspire a high-performing team, develop strategies for driving sales growth, and engage with C-suite executives to position Zendesk as a leader in customer experience innovation. Key responsibilities include hiring, coaching, analyzing sales activities, and providing strategic recommendations for market expansion. The position offers a competitive compensation package with an emphasis on hybrid working and a commitment to diversity and inclusion within the workplace.

Zendesk is looking for a Senior Director, GTM Cadence & Insights to lead their forecasting, pipeline governance, and global revenue analytics efforts. This role will involve collaborating with various teams, such as GTM leadership, Finance, and Revenue Operations, to enhance forecasting accuracy and provide actionable insights through advanced technologies, including AI. Key responsibilities include delivering forecasting dashboards, refining the forecasting process, and operationalizing pipeline health metrics. Candidates should have over 12 years of experience in Sales Operations or related fields, strong analytical skills, and a proven ability to implement AI-driven solutions. The role offers a competitive salary range of $206,000 to $308,000 and emphasizes Zendesk's commitment to diversity and inclusion.

GitLab is an open-core software company that provides an AI-powered DevSecOps platform utilized by over 100,000 organizations, aimed at facilitating collaborative software development. The company is seeking a VP of Business Systems to lead enterprise systems that support global customer and financial operations, reporting to the CIO and overseeing a team of around 60 professionals. This role emphasizes the development of a comprehensive business systems strategy, focused on improving Quote-to-Cash processes, architecting usage-based billing, and integrating AI across systems. Candidates should possess significant experience in managing business systems, especially in SaaS environments, and demonstrate expertise in various platforms such as Salesforce and NetSuite. GitLab fosters a remote work culture and promotes diversity, encouraging all interested candidates to apply regardless of whether they meet every qualification.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable collective contributions to software development. They are looking for a Manager of Renewals for the Americas region, who will lead a team focused on customer retention and revenue growth. The role emphasizes coaching, developing forecasting accuracy, and collaborating closely with sales and customer success teams to ensure seamless renewals and support customer success. Candidates should possess proven leadership skills, an understanding of renewal forecasting, and proficiency in tools like Salesforce and Gainsight. GitLab promotes a diverse and inclusive work environment, encouraging applications from candidates of varying experiences and backgrounds.

Zendesk is a leading customer experience platform that focuses on customer obsession and success, emphasizing the value customers derive from its solutions. The CX organization, reporting to the Chief Customer Officer, is dedicated to ensuring effective service delivery across various departments such as Customer Success and Professional Services. The CX Programs team plays a crucial role in enhancing operational effectiveness and driving transformational business changes. Key responsibilities involve optimizing customer journeys, fostering product adoption, and reinforcing delivery excellence to support customer health and growth. The ideal candidate for this role should have extensive experience in customer experience operations, strong data analysis skills, and the ability to lead cross-functional initiatives aimed at improving customer outcomes.

Zendesk is seeking an Enterprise Account Executive to drive growth in their B2B SaaS sales efforts. The role involves acquiring new enterprise customers, managing relationships with existing clients, and developing strategies to enhance revenue through innovative solutions. Candidates should have at least 8 years of relevant experience, a strong track record of exceeding sales targets, and the ability to navigate complex sales cycles, especially with large organizations. The position offers an annualized OTE compensation ranging from $290,000 to $434,000, with a 50/50 base/commission pay structure. Additionally, Zendesk promotes diversity and inclusion and offers a hybrid working model for its employees.

Zendesk is looking for a Staff Solution Architect with extensive experience in Order to Cash (O2C) and Record to Report (R2R) processes to lead the design and implementation of efficient financial systems. The role involves managing end-to-end solution architecture, collaborating with various stakeholders, driving ERP integrations, and establishing best practices in financial operations. Candidates should have over 10 years of experience related to solution architecture, billing and invoicing systems, and complex integrations, along with strong leadership and communication skills. A Bachelor's degree in a relevant field, along with appropriate certifications, is preferred. The compensation range for this position is between $161,000 and $241,000 and includes additional incentives, with a commitment to diversity and inclusion in the workplace emphasized by Zendesk.

Tempo is a leading provider of integrated solutions for workflow management, trusted by over 30,000 customers including many Fortune 500 companies. The company, founded in 2007, is now recognized as the top time management add-on for Jira, continuously evolving its offerings to help teams work more efficiently. They are currently seeking a Senior Growth Marketing Manager, Lifecycle, responsible for enhancing trial onboarding and user activation through various strategies and tools. The ideal candidate should have a strong focus on customer experience, analytical skills, and the ability to collaborate across multiple teams. Tempo offers a remote-first work environment with unlimited vacation, comprehensive benefits, and a commitment to diversity and inclusion in its hiring practices.

Tempo is a leading software company that specializes in integrated solutions for time and resource management, serving over 30,000 customers globally, including a significant portion of Fortune 500 companies. Originally founded in 2007 as a time-tracking tool, Tempo has evolved into the top time management add-on for Jira and is recognized for its innovative tools in the Atlassian ecosystem. They are currently seeking a Senior Backend Developer to build scalable solutions, design APIs, and enhance software performance using technologies like Java/Kotlin, Spring, and AWS. The role emphasizes collaboration, user experience, and a drive for innovation while maintaining high software quality standards. Tempo also prides itself on fostering a supportive and inclusive work environment, offering remote work options, unlimited vacation, and numerous professional development opportunities.

Tempo Software is seeking a Senior Backend Developer to create scalable solutions and optimize performance using Java/Kotlin, Spring, and AWS. The role involves collaborating with cross-functional teams to innovate and maintain high-quality software while being mindful of user experience and security. Ideal candidates should have expertise in Java/Kotlin, experience with frontend technologies like JavaScript/TypeScript, and a passion for clean code and best practices. Tempo Software offers a remote-first work environment with unlimited vacation, strong benefits, and opportunities for professional growth and collaboration. The company is dedicated to creating impactful productivity tools and fostering an inclusive workplace where all qualified candidates are encouraged to apply.

Tempo is a leading time management software provider with over 30,000 customers, including many Fortune 500 companies, and offers a suite of integrated solutions for various management tasks, primarily focused on enhancing workflows. Originally launched in 2007 as a time-tracking tool, Tempo has since become a trusted name in the Atlassian ecosystem and aims to help organizations work smarter through innovative technology. The company is currently seeking a passionate software developer with experience in server-side development, particularly in Java and Kotlin, to join their engineering team and contribute to their flagship product, Structure for Jira Cloud. Ideal candidates should possess strong technical skills, including API design and scalable system development, as well as excellent communication abilities for a collaborative work environment. Tempo offers a remote-first culture, unlimited vacation in many locations, competitive benefits, and opportunities for professional growth in an inclusive workplace.

Tempo is a company focused on enhancing team collaboration by providing various Atlassian Marketplace applications, serving over 29,000 customers, including many Fortune 500 companies. Founded in 2009 in Iceland with a time-tracking tool, their product line has grown to include resource planning, project management, and strategic solutions, bolstered by acquisitions like Roadmunk and LiquidPlanner. The company aims to foster a unified organizational approach to impactful opportunities through continuous innovation. They are currently seeking a Senior Accountant with CPA certification and audit experience to manage accounting functions, support audits, ensure compliance, and prepare financial reports. Tempo champions a remote work culture, offers unlimited vacation, and promotes an inclusive environment for diverse teams across multiple countries.

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace supporting over 30,000 customers around the world, we hire top talent who build with heart and succeed with others.

At Tempo, we’re on a mission to help modern, forward-thinking product and engineering teams work better. Our integrated applications for time management, resource planning, and budget management provide unrivaled understanding of how time and effort are spent. But we’re not the time tracking of yesterday. Our innovations in automation and machine learning make logging time seamless for the highly skilled and creative people doing the work. With uninterrupted effort, team leads and executives gain deep insights into how time is being used in order to plan, manage, and deliver results. After all, time is a finite and precious resource, and the world’s top performing teams unlock the value of their time so that they consistently succeed.

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

 About the Position -

Reporting to the Head of Strategic Finance, this individual contributor role is an integral addition to a team responsible for budgeting, forecasting and managing Tempo’s full P&L and serving as analytical and strategic business partners throughout the organization. This role will drive financial visibility and accountability, built on strong relationships across the company and grounded in data and analysis, requiring the ability to navigate between complex details and the big picture. This is a highly visible role engaging regularly with executives and senior leaders and will be pivotal in enabling informed decisions that drive revenue growth and maximize profitability.

You are a seasoned finance leader, with strong analytical and modeling skills and a deep SaaS understanding. You also have demonstrable experience of acting as a business partner, supporting and challenging non-finance stakeholders. As this role involves constant interaction with senior non-finance stakeholders across the business, you need the confidence and emotional intelligence to effectively communicate at all levels. The ideal candidate has a mixed financial skill set, has worked in the high-tech industry and enjoys operating in an extremely fast-paced, entrepreneurial environment.

*Experience working at a high-growth SaaS company is must

What You’ll Do -

• Support team in executing on strategic and financial planning processes (e.g., Business Reviews, Forecasts, Annual Budget, and Long-Range Plan)
• Prepare financial reporting deliverables (month-end close package, departmental variance explanation) to enable transparency into the business’s performance and drivers. Liaise with the Accounting team and cross-functional business partners to ensure correct accounting treatment of transactional activities.
• Provide analytical rigor and thought partnership to help drive key business decisions in support of strategic initiatives
• Liaise with stakeholders across the company to coordinate the capture and communication of relevant financial and operational data
• Develop and monitor critical success metrics, and communicate actionable insights
• Lead analytics studies to support decisions/conclusions on financial performance, business unit profitability, and operational effectiveness
• Support the development of Leadership, Board and Investor presentations.
• Foster collaborative relationships with business teams, implement new processes and drive continuous improvement through insightful analysis, building accountability and predictability of financial performance
• Support the implementation, adoption, and management of new FP&A software (Planful)
• Support the continued build out of the process, framework, and systems supporting our consolidated business forecast.
• Serve as a thought-partner to leaders across the organization on strategy, develop a shared vision for how we scale efficiently.

 Who You Are -

• Minimum 8+ years of progressive finance/FP&A experience
• 4+ years experience at a high-growth SaaS company, preferably with international operations
• Experience evolving processes, controls and systems to support a high-growth company
• Ability to influence all levels of leadership to drive actions, behaviors, decisions and business outcomes
• Advanced Proficiency in Microsoft Excel to analyze complex business scenarios by building/improving financial models.
• Highly motivated, self-starter with ability to work independently in a fast-paced environment, simultaneously manage several priorities, and challenge the status quo to lead change and operational improvements.
• Attention to details and ability to synthesize large volumes of data into concise and insightful recommendations to the executive leadership team.
• Grace under pressure with a good sense of humor and dose of humility
• Strong accounting knowledge especially in a software/SaaS environment
• Strong written and oral communication skills with experience in presenting to business partners with confidence, conviction, and credibility
• Experience in multiple finance domains highly desired (i.e. GTM, R&D, Corporate, Strategy, etc)
• Bachelor’s in Finance, Economics, STEM, or equivalent (MBA a plus)
• Experience working with modern software and dimensional planning systems, (particularly knowledge working with NetSuite, Looker, Planful is a plus)
• Cloud infrastructure and Cloud FinOps knowledge is a plus
• Experience merging, enhancing, and analyzing large data sets utilizing programming languages (e.g., BQ, SQL, R, Python) a plus

What's In It For You -

• Remote First Work Environment!
• Unlimited vacation in most of our locations
• Great benefits including health, dental, vision and savings plan
• Perks such as training reimbursement, WFH reimbursement, and more
• Diverse and dynamic teams with challenging and exciting work
• An opportunity to have a real impact on our business
• A great range of social activities (both in person and virtual)
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program

Note: As our hiring teams are global, please submit your resume in English only!

 At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace supporting over 30,000 customers around the world, we hire top talent who build with heart and succeed with others.

At Tempo, we’re on a mission to help modern, forward-thinking product and engineering teams work better. Our integrated applications for time management, resource planning, and budget management provide unrivaled understanding of how time and effort are spent. But we’re not the time tracking of yesterday. Our innovations in automation and machine learning make logging time seamless for the highly skilled and creative people doing the work. With uninterrupted effort, team leads and executives gain deep insights into how time is being used in order to plan, manage, and deliver results. After all, time is a finite and precious resource, and the world’s top performing teams unlock the value of their time so that they consistently succeed.

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

 About the Position -

Reporting to the Head of Strategic Finance, this individual contributor role is an integral addition to a team responsible for budgeting, forecasting and managing Tempo’s full P&L and serving as analytical and strategic business partners throughout the organization. This role will drive financial visibility and accountability, built on strong relationships across the company and grounded in data and analysis, requiring the ability to navigate between complex details and the big picture. This is a highly visible role engaging regularly with executives and senior leaders and will be pivotal in enabling informed decisions that drive revenue growth and maximize profitability.

You are a seasoned finance leader, with strong analytical and modeling skills and a deep SaaS understanding. You also have demonstrable experience of acting as a business partner, supporting and challenging non-finance stakeholders. As this role involves constant interaction with senior non-finance stakeholders across the business, you need the confidence and emotional intelligence to effectively communicate at all levels. The ideal candidate has a mixed financial skill set, has worked in the high-tech industry and enjoys operating in an extremely fast-paced, entrepreneurial environment.

*Experience working at a high-growth SaaS company is must

What You’ll Do -

• Support team in executing on strategic and financial planning processes (e.g., Business Reviews, Forecasts, Annual Budget, and Long-Range Plan)
• Prepare financial reporting deliverables (month-end close package, departmental variance explanation) to enable transparency into the business’s performance and drivers. Liaise with the Accounting team and cross-functional business partners to ensure correct accounting treatment of transactional activities.
• Provide analytical rigor and thought partnership to help drive key business decisions in support of strategic initiatives
• Liaise with stakeholders across the company to coordinate the capture and communication of relevant financial and operational data
• Develop and monitor critical success metrics, and communicate actionable insights
• Lead analytics studies to support decisions/conclusions on financial performance, business unit profitability, and operational effectiveness
• Support the development of Leadership, Board and Investor presentations.
• Foster collaborative relationships with business teams, implement new processes and drive continuous improvement through insightful analysis, building accountability and predictability of financial performance
• Support the implementation, adoption, and management of new FP&A software (Planful)
• Support the continued build out of the process, framework, and systems supporting our consolidated business forecast.
• Serve as a thought-partner to leaders across the organization on strategy, develop a shared vision for how we scale efficiently.

 Who You Are -

• Minimum 8+ years of progressive finance/FP&A experience
• 4+ years experience at a high-growth SaaS company, preferably with international operations
• Experience evolving processes, controls and systems to support a high-growth company
• Ability to influence all levels of leadership to drive actions, behaviors, decisions and business outcomes
• Advanced Proficiency in Microsoft Excel to analyze complex business scenarios by building/improving financial models.
• Highly motivated, self-starter with ability to work independently in a fast-paced environment, simultaneously manage several priorities, and challenge the status quo to lead change and operational improvements.
• Attention to details and ability to synthesize large volumes of data into concise and insightful recommendations to the executive leadership team.
• Grace under pressure with a good sense of humor and dose of humility
• Strong accounting knowledge especially in a software/SaaS environment
• Strong written and oral communication skills with experience in presenting to business partners with confidence, conviction, and credibility
• Experience in multiple finance domains highly desired (i.e. GTM, R&D, Corporate, Strategy, etc)
• Bachelor’s in Finance, Economics, STEM, or equivalent (MBA a plus)
• Experience working with modern software and dimensional planning systems, (particularly knowledge working with NetSuite, Looker, Planful is a plus)
• Cloud infrastructure and Cloud FinOps knowledge is a plus
• Experience merging, enhancing, and analyzing large data sets utilizing programming languages (e.g., BQ, SQL, R, Python) a plus

What's In It For You -

• Remote First Work Environment!
• Unlimited vacation in most of our locations
• Great benefits including health, dental, vision and savings plan
• Perks such as training reimbursement, WFH reimbursement, and more
• Diverse and dynamic teams with challenging and exciting work
• An opportunity to have a real impact on our business
• A great range of social activities (both in person and virtual)
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program

Note: As our hiring teams are global, please submit your resume in English only!

 At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.