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Zendesk QA is seeking a Senior QA Engineer to join their rapidly growing international team, focusing on developing AI-driven customer service quality assurance tools. Ideal candidates will have over five years of software testing experience, strong analytical skills, and proficiency with various testing frameworks and tools. Responsibilities include designing testing strategies, developing test suites, conducting load tests, and collaborating with stakeholders to ensure quality standards. The position offers a hybrid work environment, requiring in-office attendance part of the week while allowing for remote work. Zendesk emphasizes diversity and inclusion in its hiring practices and utilizes AI systems for application evaluations in compliance with relevant laws.

Zendesk QA (formerly Klaus) is seeking experienced back-end developers to create innovative customer service quality assurance solutions, focusing on AI-driven tools to enhance customer interactions. The role offers high autonomy in implementation, collaboration with a team, and responsibilities include building APIs, optimizing application performance, and ensuring security. Candidates must have at least five years of back-end development experience, proficiency in programming languages like Go, Python, or Java, and familiarity with cloud technologies such as Kubernetes and AWS. The position supports a hybrid work model, combining in-office and remote flexibility, and emphasizes an inclusive workplace culture. Zendesk is committed to diversity and equal opportunity in hiring while providing accommodations for applicants with disabilities.

Zendesk QA is looking for innovative experts to join their team in developing AI-driven customer service quality assurance solutions, based in Estonia with a hybrid work model. Candidates should have at least three years of back-end development experience, proficiency in programming languages like Go and Python, as well as familiarity with cloud technologies like Kubernetes and Google Cloud Platform. The role involves building and optimizing APIs, implementing security measures, and performing code reviews, among other responsibilities. Zendesk promotes an inclusive workplace and is committed to diversity, offering accommodations for applicants with disabilities. The company values independence in work while encouraging collaboration and connection through regular in-office interactions.