The role is for a proactive, high-performing Senior Enterprise Account Manager to manage retention and growth of Atlassian’s largest and most complex Enterprise customers in Korea. You will own the full customer lifecycle for your book of business, secure high retention, and proactively identify, navigate, and close expansion, upgrade, and cross-sell opportunities, while partnering with the broader Regional Sales organization to drive Total Book of Business growth through strategic account planning, white-space analysis, and executive mapping. The ideal candidate embodies “Heart and Balance”: deep, empathetic customer relationships with the sales rigor and strategic scrutiny needed to win in Enterprise, a self-starter who owns the territory, navigates complex multi-threaded deals, and delivers exceptional customer experience; fluency in English is required for internal stakeholder relationships. Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity; you will own revenue accountability, drive account strategy with cross-functional teams, and execute complex deals across procurement, legal, and security to close expansion, upsell, and renewal contracts. You will maintain pristine data hygiene in CRM/analytics, use data-backed insights to predict book-of-business health and address risks early, master the Atlassian GTM model, and translate global strategy into localized execution for Korean-speaking enterprise clients.
